22,379 Support Positions jobs in the United States
Help Desk Support
02061 Norwell, Massachusetts
TEKsystems
Posted 2 days ago
Job Viewed
Job Description
We are Hiring a fully onsite Tier Two Desktop Support Specialist in Plymouth County MA!
Opportunity
Opportunity to join a dynamic Level 2 team within a 20,000-person organization undergoing major IT transformation. The team culture encourages initiative, collaboration, and technical growth. You'll play a key role in high-impact projects like the Windows 11 migration and knowledge sharing across the enterprise. We promote from within and offer a strong career path for the right candidate.
Job Description
Primarily responsible for Windows Desktop Support, asset management, laptop, mobile devices, software, and network connectivity. Specialists will support customers both onsite and remotely, with a focus on escalated ticket resolution and project-based work. Desktop support specialists are expected to provide excellent end-user experience, resolving complex technical issues and collaborating with other IT teams (e.g., networking, systems administration). Main duties include: troubleshooting software packages, hardware devices, and peripherals; configuring systems per company policies; and handling sensitive data in accordance with privacy regulations.
Key Responsibilities:
+ Troubleshoot and resolve escalated support issues onsite and remotely
+ Ensure support tickets are resolved in accordance with SLAs and company procedures
+ Configure hardware/software to customer specifications
+ Author and maintain internal support documentation
+ Deliver support for desktop computers, laptops, peripherals, and mobile devices
+ Install and configure desktop hardware/software using standard procedures
+ Collaborate with vendors and internal teams to resolve issues
+ Work with various Windows system images and support Windows 11 migration
+ Set up and troubleshoot domains, user accounts, and software accounts
+ Configure, test, and troubleshoot network connectivity and wireless access
+ Perform hardware upgrades and replacements
+ Format, install, maintain, and troubleshoot desktop/laptop systems
+ Occasionally supplement desk-side support team during vacations or acquisitions
+ Travel to acquisition sites may be requested but is not required
Skills and Experience
+ 3-5 years experience providing remote and hands-on support in a corporate setting, ideally in a large enterprise environment
+ Strong troubleshooting skills across Windows 10/11, O365, SharePoint, OneDrive, and browser-based applications (e.g., Microsoft Edge, Adobe Acrobat)
+ Experience with ServiceNow or similar ticketing systems, and remote support tools (e.g., Zoho)
Additional Skills & Qualifications
+ Experience working with offshore teams (e.g., 8 L1 techs in India, 4 local )
+ Familiarity with Microsoft Intune and Azure AD (Group Policy not required)
+ Strong communication skills, with ability to explain technical issues in layman's terms
+ Experience with SharePoint, OneDrive, and proprietary applications (e.g., WinWeb)
+ Ability to create and maintain internal knowledge articles
+ Printer troubleshooting experience, especially in remote environments
Pay and Benefits
The pay range for this position is $28.00 - $33.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Norwell,MA.
Application Deadline
This position is anticipated to close on Oct 28, 2025.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Opportunity
Opportunity to join a dynamic Level 2 team within a 20,000-person organization undergoing major IT transformation. The team culture encourages initiative, collaboration, and technical growth. You'll play a key role in high-impact projects like the Windows 11 migration and knowledge sharing across the enterprise. We promote from within and offer a strong career path for the right candidate.
Job Description
Primarily responsible for Windows Desktop Support, asset management, laptop, mobile devices, software, and network connectivity. Specialists will support customers both onsite and remotely, with a focus on escalated ticket resolution and project-based work. Desktop support specialists are expected to provide excellent end-user experience, resolving complex technical issues and collaborating with other IT teams (e.g., networking, systems administration). Main duties include: troubleshooting software packages, hardware devices, and peripherals; configuring systems per company policies; and handling sensitive data in accordance with privacy regulations.
Key Responsibilities:
+ Troubleshoot and resolve escalated support issues onsite and remotely
+ Ensure support tickets are resolved in accordance with SLAs and company procedures
+ Configure hardware/software to customer specifications
+ Author and maintain internal support documentation
+ Deliver support for desktop computers, laptops, peripherals, and mobile devices
+ Install and configure desktop hardware/software using standard procedures
+ Collaborate with vendors and internal teams to resolve issues
+ Work with various Windows system images and support Windows 11 migration
+ Set up and troubleshoot domains, user accounts, and software accounts
+ Configure, test, and troubleshoot network connectivity and wireless access
+ Perform hardware upgrades and replacements
+ Format, install, maintain, and troubleshoot desktop/laptop systems
+ Occasionally supplement desk-side support team during vacations or acquisitions
+ Travel to acquisition sites may be requested but is not required
Skills and Experience
+ 3-5 years experience providing remote and hands-on support in a corporate setting, ideally in a large enterprise environment
+ Strong troubleshooting skills across Windows 10/11, O365, SharePoint, OneDrive, and browser-based applications (e.g., Microsoft Edge, Adobe Acrobat)
+ Experience with ServiceNow or similar ticketing systems, and remote support tools (e.g., Zoho)
Additional Skills & Qualifications
+ Experience working with offshore teams (e.g., 8 L1 techs in India, 4 local )
+ Familiarity with Microsoft Intune and Azure AD (Group Policy not required)
+ Strong communication skills, with ability to explain technical issues in layman's terms
+ Experience with SharePoint, OneDrive, and proprietary applications (e.g., WinWeb)
+ Ability to create and maintain internal knowledge articles
+ Printer troubleshooting experience, especially in remote environments
Pay and Benefits
The pay range for this position is $28.00 - $33.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Norwell,MA.
Application Deadline
This position is anticipated to close on Oct 28, 2025.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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0
Help Desk Support
96823 Honolulu, Hawaii
TEKsystems
Posted 1 day ago
Job Viewed
Job Description
Help Desk Technician
Overview:
The Help Desk Technician provides technical support and assistance to end users within an organization. This role involves troubleshooting hardware and software issues, resolving network problems, and ensuring users can effectively use their systems and applications.
Key Responsibilities:
+ Respond to user inquiries via phone, email, or ticketing system.
+ Diagnose and resolve technical hardware and software issues.
+ Set up and configure new computers, printers, and other peripherals.
+ Manage user accounts, permissions, and access in Active Directory or similar systems.
+ Install and update software applications and operating systems.
+ Document issues and resolutions in the help desk system.
+ Escalate complex problems to higher-level IT staff when necessary.
+ Provide training and guidance to users on basic IT practices.
Qualifications:
+ High school diploma or equivalent; associate degree or IT certifications (e.g., CompTIA A+, Network+) preferred.
+ Experience with Windows and Mac operating systems.
+ Familiarity with networking concepts and troubleshooting.
+ Strong communication and customer service skills.
+ Ability to work independently and as part of a team.
Preferred Skills:
+ Experience with ticketing systems (e.g., ServiceNow, Jira).
+ Knowledge of remote desktop tools and VPNs.
+ Basic understanding of cybersecurity best practices.
Pay and Benefits
The pay range for this position is $20.00 - $25.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Honolulu,HI.
Application Deadline
This position is anticipated to close on Oct 31, 2025.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Overview:
The Help Desk Technician provides technical support and assistance to end users within an organization. This role involves troubleshooting hardware and software issues, resolving network problems, and ensuring users can effectively use their systems and applications.
Key Responsibilities:
+ Respond to user inquiries via phone, email, or ticketing system.
+ Diagnose and resolve technical hardware and software issues.
+ Set up and configure new computers, printers, and other peripherals.
+ Manage user accounts, permissions, and access in Active Directory or similar systems.
+ Install and update software applications and operating systems.
+ Document issues and resolutions in the help desk system.
+ Escalate complex problems to higher-level IT staff when necessary.
+ Provide training and guidance to users on basic IT practices.
Qualifications:
+ High school diploma or equivalent; associate degree or IT certifications (e.g., CompTIA A+, Network+) preferred.
+ Experience with Windows and Mac operating systems.
+ Familiarity with networking concepts and troubleshooting.
+ Strong communication and customer service skills.
+ Ability to work independently and as part of a team.
Preferred Skills:
+ Experience with ticketing systems (e.g., ServiceNow, Jira).
+ Knowledge of remote desktop tools and VPNs.
+ Basic understanding of cybersecurity best practices.
Pay and Benefits
The pay range for this position is $20.00 - $25.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Honolulu,HI.
Application Deadline
This position is anticipated to close on Oct 31, 2025.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
View Now
1
Help Desk Support
30092 Peachtree Corners, Georgia
TEKsystems
Posted today
Job Viewed
Job Description
Help Desk /Tech Support Rep - Hybrid in Atlanta, GA
1 day wfh & 4 days in-office in Peachtree corners
$25-27 hour
Highlights:
Pay raise if/when brought on Permanent
***Opportunity to be converted after 6 months***
Benefits of the role:
+ Opportunity to work for one of the most innovative companies
+ Once/if converted amazing benefits and salary packages
+ Benefits through contract with TEK available on the first day of each month
+ Weekly pay
+ Opportunity to work with cutting edge technology company
+ M-F, 8-5pm Schedule (5x8 hour shifts)
+ 1-month long paid training
Necessary Experience/Skills:
+ Comfortable working with Chat, Email, & Phone
+ Customer support, Email, Chat
+ Salesforce, CRM, MS Dynamics
+ Strong Job tenure, no job hopping - must be in last 3 roles for 15 months or more at least
+ bachelors is preferred
+ Fluent with technology and troubleshooting exp.
+ Law enforcement exp (nice to have)
+ Tech Support (must have)
Description / What to Expect (Job Responsibilities):
- Troubleshoot and resolve technical issues related to various products and software
- Build and maintain subject matter expertise of all company products and solutions
- Assist customers through multiple communication channels
- Report bugs and trends to stakeholders for process improvement
- Provide first-class technical support to customers
Next steps:
+ Please apply directly to this job posting and I will reach out to you in the next 1-10 business days to discuss next steps! This position does require a Questionnaire, reference check and then 30-min client-virtual interview.
+ APPLY DIRECTLY TO THIS JOB POSTING IF INTERESTED!
Pay and Benefits
The pay range for this position is $5.00 - 27.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Peachtree Corners,GA.
Application Deadline
This position is anticipated to close on Nov 4, 2025.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
1 day wfh & 4 days in-office in Peachtree corners
$25-27 hour
Highlights:
Pay raise if/when brought on Permanent
***Opportunity to be converted after 6 months***
Benefits of the role:
+ Opportunity to work for one of the most innovative companies
+ Once/if converted amazing benefits and salary packages
+ Benefits through contract with TEK available on the first day of each month
+ Weekly pay
+ Opportunity to work with cutting edge technology company
+ M-F, 8-5pm Schedule (5x8 hour shifts)
+ 1-month long paid training
Necessary Experience/Skills:
+ Comfortable working with Chat, Email, & Phone
+ Customer support, Email, Chat
+ Salesforce, CRM, MS Dynamics
+ Strong Job tenure, no job hopping - must be in last 3 roles for 15 months or more at least
+ bachelors is preferred
+ Fluent with technology and troubleshooting exp.
+ Law enforcement exp (nice to have)
+ Tech Support (must have)
Description / What to Expect (Job Responsibilities):
- Troubleshoot and resolve technical issues related to various products and software
- Build and maintain subject matter expertise of all company products and solutions
- Assist customers through multiple communication channels
- Report bugs and trends to stakeholders for process improvement
- Provide first-class technical support to customers
Next steps:
+ Please apply directly to this job posting and I will reach out to you in the next 1-10 business days to discuss next steps! This position does require a Questionnaire, reference check and then 30-min client-virtual interview.
+ APPLY DIRECTLY TO THIS JOB POSTING IF INTERESTED!
Pay and Benefits
The pay range for this position is $5.00 - 27.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Peachtree Corners,GA.
Application Deadline
This position is anticipated to close on Nov 4, 2025.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
View Now
2
Help Desk Support
37230 Nashville, Tennessee
TEKsystems
Posted 8 days ago
Job Viewed
Job Description
Please note, this role is 100% remote.
Description
As a key member of the Digital Services Support Team the Help Desk Coordinator will provide front line customer support by fielding and processing all incoming service requests and monitoring the activity of the Help Desk Team. This position is part of an On-Call rotation.
The work shift for this role is 10am-7pm CST. The candidate can sit anywhere in the US and needs to be willing to work this shift.
Skills
Help desk support, Help desk, Customer service, Active directory, Troubleshooting, Windows 10, Phone support, Office 365
Top Skills Details
Help desk support,Help desk,Customer service,Active directory
Additional Skills & Qualifications
- Respond to incoming service requests in a timely manner, gather pertinent information and document in the Help Desk System
- Classify, and prioritize all service requests according to department standards and guidelines
- Troubleshoot issues related to personal computer hardware, software, and operating systems; printers; email; network/internet access; mobile devices, and any other requests within the scope of their expertise.
- Document all activity in a timely manner using the internal Help Desk System according to departmental standards and guidelines.
- Reassign and/or escalate service requests in a timely manner to the appropriate resource and level when necessary
- Maintain the resolution knowledgebase by posting all relevant solutions.
- Provide information and reports as requested
- Prepare and present enterprise communications as required
- Work with Support Engineers and other internal service providers to guarantee smooth handoffs
- Mentor Help Desk Technician I staff to improve their technical proficiency and customer service level
- Assist DS Support Manager with internal projects that improve the overall effectiveness of the Help Desk Team
- Monitor Help Desk Team workloads and backlogs to facilitate higher service level and achieve team goals
- Connect to systems remotely and work with employees to identify computing problems and correct them
- Identify Problems and Trends in the environment and assist with problem solving proactively
- Perform other duties, as assigned
Experience Level
Intermediate Level
Pay and Benefits
The pay range for this position is $20.00 - $23.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a hybrid position in Nashville,TN.
Application Deadline
This position is anticipated to close on Oct 26, 2025.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Description
As a key member of the Digital Services Support Team the Help Desk Coordinator will provide front line customer support by fielding and processing all incoming service requests and monitoring the activity of the Help Desk Team. This position is part of an On-Call rotation.
The work shift for this role is 10am-7pm CST. The candidate can sit anywhere in the US and needs to be willing to work this shift.
Skills
Help desk support, Help desk, Customer service, Active directory, Troubleshooting, Windows 10, Phone support, Office 365
Top Skills Details
Help desk support,Help desk,Customer service,Active directory
Additional Skills & Qualifications
- Respond to incoming service requests in a timely manner, gather pertinent information and document in the Help Desk System
- Classify, and prioritize all service requests according to department standards and guidelines
- Troubleshoot issues related to personal computer hardware, software, and operating systems; printers; email; network/internet access; mobile devices, and any other requests within the scope of their expertise.
- Document all activity in a timely manner using the internal Help Desk System according to departmental standards and guidelines.
- Reassign and/or escalate service requests in a timely manner to the appropriate resource and level when necessary
- Maintain the resolution knowledgebase by posting all relevant solutions.
- Provide information and reports as requested
- Prepare and present enterprise communications as required
- Work with Support Engineers and other internal service providers to guarantee smooth handoffs
- Mentor Help Desk Technician I staff to improve their technical proficiency and customer service level
- Assist DS Support Manager with internal projects that improve the overall effectiveness of the Help Desk Team
- Monitor Help Desk Team workloads and backlogs to facilitate higher service level and achieve team goals
- Connect to systems remotely and work with employees to identify computing problems and correct them
- Identify Problems and Trends in the environment and assist with problem solving proactively
- Perform other duties, as assigned
Experience Level
Intermediate Level
Pay and Benefits
The pay range for this position is $20.00 - $23.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a hybrid position in Nashville,TN.
Application Deadline
This position is anticipated to close on Oct 26, 2025.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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3
Help Desk Support
27199 Winston Salem, North Carolina
ManpowerGroup
Posted 3 days ago
Job Viewed
Job Description
Our client, a professional office environment in Winston-Salem, NC, is seeking a Help Desk Support to join their team. As a Help Desk Support, you will be part of the IT Department supporting the daily operations of the organization. The ideal candidate will have problem-solving skills, excellent communication abilities, and a customer-focused attitude which will align successfully in the organization.
**Job Title:** Help Desk Support
**Location:** On-Site in Winston-Salem, NC
**Pay Range:** $24
**What's the Job?**
+ Provide first-level technical support to end-users in person, via phone, and through email.
+ Troubleshoot and resolve issues related to desktops, laptops, printers, mobile devices, and other office equipment.
+ Install, configure, and maintain hardware and software systems.
+ Manage user accounts, permissions, and access rights in Active Directory and other systems.
+ Document support requests, resolutions, and updates in the ticketing system.
**What's Needed?**
+ Associate degree in Information Technology or related field (Bachelor's preferred).
+ 1-3 years of experience in a help desk or technical support role.
+ Proficiency in Windows OS, Microsoft Office Suite, and basic networking concepts.
+ Experience with ticketing systems (e.g., ServiceNow, Zendesk, Jira).
+ Strong interpersonal and communication skills.
**What's in it for me?**
+ Opportunity to work in a collaborative and fast-paced environment.
+ Hands-on experience supporting a variety of hardware and software systems.
+ Potential for ongoing professional development and growth.
+ Engagement in meaningful work supporting organizational operations.
+ Competitive pay rate aligned with industry standards.
**Upon completion of waiting period consultants are eligible for:**
+ Medical and Prescription Drug Plans
+ Dental Plan
+ Vision Plan
+ Health Savings Account
+ Health Flexible Spending Account
+ Dependent Care Flexible Spending Account
+ Supplemental Life Insurance
+ Short Term and Long Term Disability Insurance
+ Business Travel Insurance
+ 401(k), Plus Match
+ Weekly Pay
If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!
**About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells.**
_ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands -_ **_Manpower, Experis, Talent Solutions, and Jefferson Wells_** _-_ creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.
ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.
**Job Title:** Help Desk Support
**Location:** On-Site in Winston-Salem, NC
**Pay Range:** $24
**What's the Job?**
+ Provide first-level technical support to end-users in person, via phone, and through email.
+ Troubleshoot and resolve issues related to desktops, laptops, printers, mobile devices, and other office equipment.
+ Install, configure, and maintain hardware and software systems.
+ Manage user accounts, permissions, and access rights in Active Directory and other systems.
+ Document support requests, resolutions, and updates in the ticketing system.
**What's Needed?**
+ Associate degree in Information Technology or related field (Bachelor's preferred).
+ 1-3 years of experience in a help desk or technical support role.
+ Proficiency in Windows OS, Microsoft Office Suite, and basic networking concepts.
+ Experience with ticketing systems (e.g., ServiceNow, Zendesk, Jira).
+ Strong interpersonal and communication skills.
**What's in it for me?**
+ Opportunity to work in a collaborative and fast-paced environment.
+ Hands-on experience supporting a variety of hardware and software systems.
+ Potential for ongoing professional development and growth.
+ Engagement in meaningful work supporting organizational operations.
+ Competitive pay rate aligned with industry standards.
**Upon completion of waiting period consultants are eligible for:**
+ Medical and Prescription Drug Plans
+ Dental Plan
+ Vision Plan
+ Health Savings Account
+ Health Flexible Spending Account
+ Dependent Care Flexible Spending Account
+ Supplemental Life Insurance
+ Short Term and Long Term Disability Insurance
+ Business Travel Insurance
+ 401(k), Plus Match
+ Weekly Pay
If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!
**About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells.**
_ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands -_ **_Manpower, Experis, Talent Solutions, and Jefferson Wells_** _-_ creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.
ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.
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4
Help Desk Support Specialist
85282 Tempe, Arizona
DHL Express, Inc.
Posted 1 day ago
Job Viewed
Job Description
**What makes DHL great?** Our People! We know each employee's individual contributions make us the #1 Express Delivery and Logistics Company in the world.
**_Distinguished as No. 1 World's Best Workplace by Great Place to Work and Fortune Magazine_**
DHL Express is committed to maintaining an environment that empowers every team member to make the greatest possible impact on our business. Our culture is about personal commitment - to our business, to each other and to our global communities. DHL is dedicated to being a great place to work. In addition to competitive compensation packages, our employees enjoy a range of programs, services and benefits that bring the best to their personal lives.
**Start YOUR career with DHL today.**
The **Help Desk Support Specialist** provides technical support for online and offline shipping solutions. This role involves assisting internal and external customers via phone, email, and a ticketing system, ensuring timely issue resolution and exceptional customer service through strong technical and troubleshooting skills.
This position will maintain an expert understanding of shipping solutions and continue upskilling their technical knowledge throughout their career with DHL.
**Key Accountabilities:**
+ Serve as a first point of contact for customers seeking technical assistance via phone, email, chat or ticketing system
+ Track, prioritize, and document all service request and incidents
+ Maintain knowledge of company systems, security protocols, and software updates
+ Handle escalations or escalate complex issues to higher level support teams
+ Contribute to a knowledge base
+ Conduct external and internal training sessions
+ Application testing and process improvement
+ Collaboration and correspondence with other teams
+ Performs other tasks or projects, as assigned
**Skills/Qualifications:**
+ 2-3 years of experience in a technical support role, preferably in a corporate IT environment.
+ Excellent communication skills is a must. Both verbal and written, as well as the ability to interact professionally with a diverse group of end-users.
+ Knowledge of Microsoft Windows operating systems, Microsoft Office applications, and basic network protocols.
+ Strong analytical and problem-solving skills, with the ability to diagnose and troubleshoot technical issues quickly and efficiently is a must.
+ An understanding of how eComm business is conducted in today's world.
+ Familiarity of global trade/international shipping.
+ Familiarity with formats and languages such as XML, Javascript, JSON and SQL.
+ Experience with creating and maintaining documentation, which includes troubleshooting tips, and resolutions to common issues to build a comprehensive knowledge base.
+ Experience with conducting trainings, both internal and directly with customers.
+ Ability to work independently as well as in a team environment.
+ Ability to prioritize and manage multiple tasks simultaneously.
+ Knowledge of IT Service Management (ITSM) best practices and tools, such as ServiceNow, is a plus.
+ Any certifications are a plus such as Comp TIA A+, Microsoft Certified Professional, etc.
**Employee Benefits & Incentives**
DHL Express benefits and incentive offerings are designed to reflect a substantial experience for both employees and their dependents during their career and life journey. The specifics will vary, but wherever you join and in whatever role, you'll find our benefits and rewards are among the best in the industry They include:
+ Competitive Pay
+ Bonus/Incentive Programs
+ Retirement Savings - 401K with company match
+ Medical, Dental, Vision, well-being programs
+ Tuition Reimbursement
+ Generous Paid Time Off - Starting at 4 Weeks (PT/FT)
+ Paid Leave
+ Employee Discount Program
+ Employee Assistance & Work Life Program
+ Outstanding training opportunities
_DHL is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. The EEO is the Law poster is available here:_ _
**_Distinguished as No. 1 World's Best Workplace by Great Place to Work and Fortune Magazine_**
DHL Express is committed to maintaining an environment that empowers every team member to make the greatest possible impact on our business. Our culture is about personal commitment - to our business, to each other and to our global communities. DHL is dedicated to being a great place to work. In addition to competitive compensation packages, our employees enjoy a range of programs, services and benefits that bring the best to their personal lives.
**Start YOUR career with DHL today.**
The **Help Desk Support Specialist** provides technical support for online and offline shipping solutions. This role involves assisting internal and external customers via phone, email, and a ticketing system, ensuring timely issue resolution and exceptional customer service through strong technical and troubleshooting skills.
This position will maintain an expert understanding of shipping solutions and continue upskilling their technical knowledge throughout their career with DHL.
**Key Accountabilities:**
+ Serve as a first point of contact for customers seeking technical assistance via phone, email, chat or ticketing system
+ Track, prioritize, and document all service request and incidents
+ Maintain knowledge of company systems, security protocols, and software updates
+ Handle escalations or escalate complex issues to higher level support teams
+ Contribute to a knowledge base
+ Conduct external and internal training sessions
+ Application testing and process improvement
+ Collaboration and correspondence with other teams
+ Performs other tasks or projects, as assigned
**Skills/Qualifications:**
+ 2-3 years of experience in a technical support role, preferably in a corporate IT environment.
+ Excellent communication skills is a must. Both verbal and written, as well as the ability to interact professionally with a diverse group of end-users.
+ Knowledge of Microsoft Windows operating systems, Microsoft Office applications, and basic network protocols.
+ Strong analytical and problem-solving skills, with the ability to diagnose and troubleshoot technical issues quickly and efficiently is a must.
+ An understanding of how eComm business is conducted in today's world.
+ Familiarity of global trade/international shipping.
+ Familiarity with formats and languages such as XML, Javascript, JSON and SQL.
+ Experience with creating and maintaining documentation, which includes troubleshooting tips, and resolutions to common issues to build a comprehensive knowledge base.
+ Experience with conducting trainings, both internal and directly with customers.
+ Ability to work independently as well as in a team environment.
+ Ability to prioritize and manage multiple tasks simultaneously.
+ Knowledge of IT Service Management (ITSM) best practices and tools, such as ServiceNow, is a plus.
+ Any certifications are a plus such as Comp TIA A+, Microsoft Certified Professional, etc.
**Employee Benefits & Incentives**
DHL Express benefits and incentive offerings are designed to reflect a substantial experience for both employees and their dependents during their career and life journey. The specifics will vary, but wherever you join and in whatever role, you'll find our benefits and rewards are among the best in the industry They include:
+ Competitive Pay
+ Bonus/Incentive Programs
+ Retirement Savings - 401K with company match
+ Medical, Dental, Vision, well-being programs
+ Tuition Reimbursement
+ Generous Paid Time Off - Starting at 4 Weeks (PT/FT)
+ Paid Leave
+ Employee Discount Program
+ Employee Assistance & Work Life Program
+ Outstanding training opportunities
_DHL is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. The EEO is the Law poster is available here:_ _
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5
Technical Support/Help Desk Manager
New York, New York
Evolution Sports Group
Posted 5 days ago
Job Viewed
Job Description
Position: Technical Support/Help Desk Manager
Company Overview:
Evolution Sports Group is a leading sports management company that specializes in providing comprehensive services to professional athletes, teams, and organizations. Our mission is to support and enhance the careers of our clients through innovative and personalized strategies. We are dedicated to delivering exceptional results and building strong, long-lasting relationships with our clients.
Position Overview:
We are seeking a highly skilled and experienced Technical Support/Help Desk Manager to join our growing team. In this role, you will be responsible for managing and leading our technical support and help desk team, ensuring the smooth and efficient operation of our IT systems and providing exceptional customer service to our clients.
Key Responsibilities:
- Manage and lead a team of technical support and help desk professionals, providing guidance, training, and support to ensure the team's success
- Oversee the day-to-day operations of the technical support and help desk department, including monitoring performance, setting goals, and implementing strategies to improve efficiency and productivity
- Act as the primary point of contact for all technical support and help desk escalations, ensuring timely and effective resolution of issues
- Collaborate with other departments to identify and implement technology solutions that support the business's objectives
- Stay up-to-date with the latest industry trends and advancements in technology to continuously improve our systems and processes
- Manage relationships with external vendors and service providers to ensure the timely delivery of IT services and support
- Provide regular reports and updates to senior management on the performance of the technical support and help desk team and the overall status of our IT systems
Qualifications:
- Bachelor's degree in computer science, information technology, or a related field
- Minimum of 2 years of experience in a technical support or help desk role, with at least 2 years in a management or leadership position
- Proven experience managing and leading a team, with excellent communication, interpersonal, and leadership skills
- Ability to troubleshoot and resolve complex technical issues quickly and efficiently
- Strong project management skills, with the ability to prioritize and manage multiple tasks and projects simultaneously
- Excellent customer service and problem-solving skills
- Knowledge of sports industry and experience working with athletes or sports organizations is a plus
If you are a highly motivated and skilled technical support professional with a passion for sports, we want to hear from you! Join our team at Evolution Sports Group and help us drive success for our clients through innovative and cutting-edge technology solutions.
Apply Now
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About the latest Support positions Jobs in United States !
6
Hardware help desk support
Remote
$20 - $45 per hour
NANA Regional Org
Posted 1 day ago
Job Viewed
Job Description
Job Description
Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately.
Responsibilities
Provide customer support for designated equipment
Answer client questions in a professional manner
Accept and deliver all service calls assigned within the established service level agreement for each client
Meet established customer service satisfaction criteria as outlined in established guidelines and policies
Complete all administrative tasks associated with each call as documented in established policies and guidelines
Complete real-time reporting of all calls as documented in established policies and guidelines
Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client
Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements
Report all activity in an accurate and timely manner
Understand all Safety policies and guidelines and work within the guidelines of policies daily
Additional requirements may exist if offer of employment is extended
Other duties may be assigned to meet business needs
Qualifications
Education and Experience:
Typically requires technical school certification or equivalent and 0-2 years of relevant experience
Previous customer service experience is a plus
Certifications and/or Qualifications:
Maintain all required OEM Certifications as directed by Management
Knowledge of relevant software and hardware
Valid Driver’s License and reliable transportation with valid registration and adequate insurance
Skills:
Ability to communicate regarding technical issues with clients
Ability to drive to client locations
Ability to drive long distances, and occasional overnight assignments within other geographies
Ability to lift and or move various computer equipment up to 50 lbs
Must own a basic repair tool kit
Additional Information
All your information will be kept confidential according to EEO guidelines.
Company Details
Job Description Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service...
Apply Now
7
Help Desk Support Technician
47130 Jeffersonville, Indiana
Insight Global
Posted 2 days ago
Job Viewed
Job Description
Job Description
Insight Global is looking for a Help desk representative to work on-site for the Presbyterian Church Foundation in Jeffersonville, Indiana. They will be providing tier 1 and 2 support for all of the technical users of the company. They need to be willing to go on site 5 days per week.
We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form ( . The EEOC "Know Your Rights" Poster is available here ( .
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: .
Skills and Requirements
1+ year of experience in an IT Support role
Good communication skills
Insight Global is looking for a Help desk representative to work on-site for the Presbyterian Church Foundation in Jeffersonville, Indiana. They will be providing tier 1 and 2 support for all of the technical users of the company. They need to be willing to go on site 5 days per week.
We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form ( . The EEOC "Know Your Rights" Poster is available here ( .
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: .
Skills and Requirements
1+ year of experience in an IT Support role
Good communication skills
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8
Help Desk/Tech Support
30092 Peachtree Corners, Georgia
TEKsystems
Posted 2 days ago
Job Viewed
Job Description
Help Desk /Tech Support Rep - Hybrid in Atlanta, GA
1 day wfh & 4 days in-office in Peachtree corners
$25-27 hour
Highlights:
Pay raise if/when brought on Permanent
***Opportunity to be converted after 6 months***
Benefits of the role:
+ Opportunity to work for one of the most innovative companies
+ Once/if converted amazing benefits and salary packages
+ Benefits through contract with TEK available on the first day of each month
+ Weekly pay
+ Opportunity to work with cutting edge technology company
+ M-F, 8-5pm Schedule (5x8 hour shifts)
+ 1-month long paid training
Necessary Experience/Skills:
+ Comfortable working with Chat, Email, & Phone
+ Customer support, Email, Chat
+ Salesforce, CRM, MS Dynamics
+ Strong Job tenure, no job hopping - must be in last 3 roles for 15 months or more at least
+ bachelors is preferred
+ Fluent with technology and troubleshooting exp.
+ Law enforcement exp (nice to have)
+ Tech Support (must have)
Description / What to Expect (Job Responsibilities):
- Troubleshoot and resolve technical issues related to various products and software
- Build and maintain subject matter expertise of all company products and solutions
- Assist customers through multiple communication channels
- Report bugs and trends to stakeholders for process improvement
- Provide first-class technical support to customers
Next steps:
+ Please apply directly to this job posting and I will reach out to you in the next 1-10 business days to discuss next steps! This position does require a Questionnaire, reference check and then 30-min client-virtual interview.
+ APPLY DIRECTLY TO THIS JOB POSTING IF INTERESTED!
Pay and Benefits
The pay range for this position is $5.00 - 27.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Peachtree Corners,GA.
Application Deadline
This position is anticipated to close on Oct 23, 2025.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
1 day wfh & 4 days in-office in Peachtree corners
$25-27 hour
Highlights:
Pay raise if/when brought on Permanent
***Opportunity to be converted after 6 months***
Benefits of the role:
+ Opportunity to work for one of the most innovative companies
+ Once/if converted amazing benefits and salary packages
+ Benefits through contract with TEK available on the first day of each month
+ Weekly pay
+ Opportunity to work with cutting edge technology company
+ M-F, 8-5pm Schedule (5x8 hour shifts)
+ 1-month long paid training
Necessary Experience/Skills:
+ Comfortable working with Chat, Email, & Phone
+ Customer support, Email, Chat
+ Salesforce, CRM, MS Dynamics
+ Strong Job tenure, no job hopping - must be in last 3 roles for 15 months or more at least
+ bachelors is preferred
+ Fluent with technology and troubleshooting exp.
+ Law enforcement exp (nice to have)
+ Tech Support (must have)
Description / What to Expect (Job Responsibilities):
- Troubleshoot and resolve technical issues related to various products and software
- Build and maintain subject matter expertise of all company products and solutions
- Assist customers through multiple communication channels
- Report bugs and trends to stakeholders for process improvement
- Provide first-class technical support to customers
Next steps:
+ Please apply directly to this job posting and I will reach out to you in the next 1-10 business days to discuss next steps! This position does require a Questionnaire, reference check and then 30-min client-virtual interview.
+ APPLY DIRECTLY TO THIS JOB POSTING IF INTERESTED!
Pay and Benefits
The pay range for this position is $5.00 - 27.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Peachtree Corners,GA.
Application Deadline
This position is anticipated to close on Oct 23, 2025.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
View Now
9