7 Support Roles jobs in Mohrsville
Customer Support Specialist
Posted 2 days ago
Job Viewed
Job Description
Who we are:
At Raymour and Flanigan, our core belief is centered around you! We understand that by treating our associates exceptionally well, they in turn will treat our customers with the utmost care. We encourage innovative thinking and embrace new approaches to elevate our business, while we simultaneously invest in your growth and success. Our compensation packages are the most competitive and comprehensive in the furniture industry, offering health benefits, a 401k with company match plus profit sharing, cross-training opportunities, and even an annual breakfast prepared by our owners.
What you'll do:
As a Customer Support Specialist, you will be integral to the journey of every customer's purchase. You help transform dreams into reality by assisting customers with their delivery schedules, managing payments, and expertly addressing inquiries and concerns. You will embrace working both independently and as part of a dedicated team, striving to enhance the overall customer shopping experience.
What we need from you:
- Consistent delivery of friendly, personable, and professional service.
- Effective communication, interpersonal, and organizational skills, both in-person and on the phone.
- Excellent listening skills and the ability to navigate a fast-paced service environment.
- Proactive approach to resolve escalated customer issues.
- Support sales and operations team members by advocating for every customer’s needs and requests.
- Flexibility to work a retail schedule that includes days, nights, weekends, holidays, and special events.
We can’t wait to get to know you!
Raymour & Flanigan champions an inclusive workplace, where associates thrive based on personal merit, qualifications, experience, ability, and performance. We firmly stand against any form of discrimination and are dedicated to creating a respectful and dignified work environment for all our associates. We do not discriminate on any basis protected by law.
Please note, we are currently unable to offer visa sponsorship for this position. Candidates must have the authorization to work in the U.S. without the need for sponsorship now or in the future.
Raymour & Flanigan proudly supports a drug and smoke-free work environment.
Lead Customer Support Specialist
Posted 5 days ago
Job Viewed
Job Description
We are looking for an enthusiastic, curious professional with a passion for technology, problem solving, and having meaningful interactions with our customers. The assignment is a unique chance to get in on the ground floor of a fast-growing team, with opportunities to grow into future roles such as: product specialist, customer success, marketing, and more.
Our current team brings in a diverse set of technical interests and experiences, from: photography, to home automation, building gaming PC, Audio Engineering, and even Vehicle Maintenance. We're looking for technically minded individuals help our fast-growing team, where you can have a big impact on the success of the product and the company.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to com.
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: .
-3-5 years experience in customer support
-leadership role
Regional Asset Support Specialist
Posted 16 days ago
Job Viewed
Job Description
Are you ambitious, detail-oriented, and eager for a career with an innovative industry leader?
Do you enjoy working in a collaborative, sales-driven environment?
Are you looking to find a company where you can build a long-term career?
If you answered yes, we'd like you to join our team as a Regional Asset Support Specialist! This position is a part of a growing team that is vital to the success of the Remarketing department.
**Why Choose Penske?**
At Penske, we see our employees as our biggest asset. We have built a collaborative atmosphere that drives trust, innovation, and excellence.
**We invest in you** - You'll receive comprehensive training, preparing you to learn our industry while also enabling you to be successful in this role.
**There's room to grow** - The opportunities don't stop here. We have a strong belief in promoting from within the company.
**Did we mention the perks?** - Fulltime Employees receive a Comprehensive Benefits package which offers Medical Coverage, Paid Time Off (up to 3 weeks paid vacation your first year!), 401k with company match, hybrid schedule, team competitions and incentives, and various employee discounts.
**A Day in the Life:**
The Regional Asset Support Specialist is a position in the Remarketing Department that will open doors to future opportunities in Asset Management, Pricing, and Analytics. Main responsibilities include running reports, analyzing data, and collaborating with various internal teams including our field locations across North America. Having a strong ability to stay organized, multi-task, take initiative, and an eagerness to learn will be vital in the day-to-day operations of this role.
**Major Responsibilities:**
- Complete recommended pricing modifications for assets listed for sale across all regions of the company
- Provide advertising support for Regional Asset Managers - Microsoft PowerPoint skills required
- Assist with obtaining vehicle specific photos for website advertising
- Support sale processing and auction reconciliation
- Various other duties as assigned to support the efficient operation of the Regional Asset Management position
**Qualifications:**
- High school diploma or equivalent required
- Associates or Bachelor's Degree preferred
- Proficiency with computer, including Microsoft Word, Excel, and PowerPoint are required
- MS Access skills are a plus
- Strong written and verbal communication are required
- Strong organizational skills and ability to multi-task is required
- Typing Proficiency of 40 words per minute or more is required
- Regular, predictable, full attendance is an essential function of the job
- Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening are required.
**Physical Requirements:**
-The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
-The associate will be required to: read; communicate verbally and/or in written form; remember and analyze certain information; and remember and understand certain instructions or guidelines.
-While performing the duties of this job, the associate may be required to stand, walk, and sit. The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms. The associate must be able to occasionally lift and/or move up to 25lbs/12kg.
-Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.
Penske is an Equal Opportunity Employer.
**About Penske Truck Leasing/Transportation Solutions**
Penske Truck Leasing/Transportation Solutions is a premier global transportation provider that delivers essential and innovative transportation, logistics and technology services to help companies and people move forward. With headquarters in Reading, PA, Penske and its associates are driven by a dedication to excellence and a commitment to customer success. Visit Go Penske to learn more.
Job Category: Administrative
Job Family: Operations
Address: ATTN: CENT. RES-SITE 2-2561 Bernville Rd
Primary Location: US-PA-Reading
Employer: Penske Truck Leasing Co., L.P.
Req ID:
Customer Service- Donor Support Technician
Posted 3 days ago
Job Viewed
Job Description
Responsibilities:
• Responsible for preparing the donor, donor area and equipment for the pheresis process.
• Prepares the autopheresis machine for the pheresis process.
• Monitors the donor and the pheresis process, responds to specific alarms or signals that may occur during the process.
• Disconnects the donor when the process is complete.
• Maintains alertness and awareness to any reaction donor may have during or after the pheresis process and notifies appropriate staff.
• Uses Personal Digital Assistant (PDA) to record incidents that occur during the pheresis process, such as machine alerts and alarms, volume variances and donor adverse events.
• Uses PDA to link equipment and soft goods used in the pheresis process to the appropriate donor.
• Alerts Group Leader or Supervisor of donor flow issues.
• Ensures the accurate recording of donor data in the electronic donor information management system as outlined in the Standard Operating Procedures (SOPs).
• Understands the policies and procedures associated with hyper immune programs at the center if applicable.
• Maintains clean efficient work environment, and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions.
• Maintains confidentiality of all personnel, donor and center information.
• May be cross-trained in other areas to meet the needs of the business.
• Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business.
• Perform job-related duties as assigned.
Qualifications:
• High school diploma or equivalent required
• Minimum of three (3) months’ work experience, preferably in medical or health provider environment or equivalent combination of education and experience
• Must be able to perform basic math calculations
Different qualifications or responsibilities may apply based on local legal and/or educational requirements. Refer to local job documentation where applicable.
Our Benefits
CSL offers the following benefits for this full-time position: Options for health care benefits, including choices of plans for medical, dental, and vision, prescription drug coverage; Company-provided basic life insurance and Short- and Long-Term Disability; the option to participate in CSL’s 401(k) Savings Program; Paid Time Off (PTO) for use in connection with vacations, illness, and other personal business; and paid observed holidays as designated by the Company. For more information on CSL Plasma benefits visit .
About CSL Plasma
CSL Plasma ( operates one of the world’s largest and most sophisticated plasma collection networks, with over 350 plasma collection centers in the U.S., Europe and China. Headquartered in Boca Raton, Florida, CSL Plasma is a subsidiary of CSL Behring ( , a global biotherapeutics business and a member of CSL. Plasma collected at CSL Plasma facilities is used by CSL Behring for the sole purpose of manufacturing lifesaving plasma-derived therapies for people in more than 100 countries. The parent company, CSL ( , headquartered in Melbourne, Australia, employs 32,000 people.
We want CSL to reflect the world around us
At CSL, Inclusion and Belonging is at the core of our mission and who we are. It fuels our innovation day in and day out. By celebrating our differences and creating a culture of curiosity and empathy, we are able to better understand and connect with our patients and donors, foster strong relationships with our stakeholders, and sustain a diverse workforce that will move our company and industry into the future. Learn more Inclusion and Belonging | CSL ( .
Do work that matters at CSL Plasma!
R-
CSL makes all employment decisions without regard to race, color, religion, national origin, ancestry, age, sex, gender, pregnancy, disability, marital status, sexual orientation, gender identity, genetic information, military status, protected veteran status (specifically status as a disabled veteran, recently separated veteran, armed forces service medal veteran, or active duty wartime or campaign badge veteran) or other classification protected by applicable US federal, state or local law. CSL complies with all applicable employment laws, including but not limited to Title VII of the Civil Rights Act of 1964, the Americans with Disabilities Act, the Fair Labor Standards Act, and the Immigration Reform and Control Act.
Customer Service- Donor Support Technician
Posted 16 days ago
Job Viewed
Job Description
- Responsible for preparing the donor, donor area and equipment for the pheresis process.
- Prepares the autopheresis machine for the pheresis process.
- Monitors the donor and the pheresis process, responds to specific alarms or signals that may occur during the process.
- Disconnects the donor when the process is complete.
- Maintains alertness and awareness to any reaction donor may have during or after the pheresis process and notifies appropriate staff.
- Uses Personal Digital Assistant (PDA) to record incidents that occur during the pheresis process, such as machine alerts and alarms, volume variances and donor adverse events.
- Uses PDA to link equipment and soft goods used in the pheresis process to the appropriate donor.
- Alerts Group Leader or Supervisor of donor flow issues.
- Ensures the accurate recording of donor data in the electronic donor information management system as outlined in the Standard Operating Procedures (SOPs).
- Understands the policies and procedures associated with hyper immune programs at the center if applicable.
- Maintains clean efficient work environment, and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions.
- Maintains confidentiality of all personnel, donor and center information.
- May be cross-trained in other areas to meet the needs of the business.
- Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business.
- Perform job-related duties as assigned.
Qualifications:
- High school diploma or equivalent required
- Minimum of three (3) months' work experience, preferably in medical or health provider environment or equivalent combination of education and experience
- Must be able to perform basic math calculations
Different qualifications or responsibilities may apply based on local legal and/or educational requirements. Refer to local job documentation where applicable.
**Our Benefits**
CSL offers the following benefits for this full-time position: Options for health care benefits, including choices of plans for medical, dental, and vision, prescription drug coverage; Company-provided basic life insurance and Short- and Long-Term Disability; the option to participate in CSL's 401(k) Savings Program; Paid Time Off (PTO) for use in connection with vacations, illness, and other personal business; and paid observed holidays as designated by the Company. For more information on CSL Plasma benefits visit .
**About CSL Plasma**
CSL Plasma ( operates one of the world's largest and most sophisticated plasma collection networks, with over 350 plasma collection centers in the U.S., Europe and China. Headquartered in Boca Raton, Florida, CSL Plasma is a subsidiary of CSL Behring ( , a global biotherapeutics business and a member of CSL. Plasma collected at CSL Plasma facilities is used by CSL Behring for the sole purpose of manufacturing lifesaving plasma-derived therapies for people in more than 100 countries. The parent company, CSL ( , headquartered in Melbourne, Australia, employs 32,000 people.
**We want CSL to reflect the world around us**
At CSL, Inclusion and Belonging is at the core of our mission and who we are. It fuels our innovation day in and day out. By celebrating our differences and creating a culture of curiosity and empathy, we are able to better understand and connect with our patients and donors, foster strong relationships with our stakeholders, and sustain a diverse workforce that will move our company and industry into the future. Learn more Inclusion and Belonging | CSL ( .
**Do work that matters at CSL Plasma!**
R-
CSL makes all employment decisions without regard to race, color, religion, national origin, ancestry, age, sex, gender, pregnancy, disability, marital status, sexual orientation, gender identity, genetic information, military status, protected veteran status (specifically status as a disabled veteran, recently separated veteran, armed forces service medal veteran, or active duty wartime or campaign badge veteran) or other classification protected by applicable US federal, state or local law. CSL complies with all applicable employment laws, including but not limited to Title VII of the Civil Rights Act of 1964, the Americans with Disabilities Act, the Fair Labor Standards Act, and the Immigration Reform and Control Act.
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