Clinical Support Services Assistant

11777 Port Jefferson, New York Northwell Health

Posted 1 day ago

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Job Description

**Req Number**
Job Description
Helps in coordinating visits between patients and clinicians. Schedules procedures; delivers instructions; assists the acquisition, transcription, and distribution of clinical requests for service; receives patients.
Job Responsibility
+ Aids tasks related to patient scheduling, including confirming, coordinating, and providing technical support for patient visits.
+ Assures confidentiality of patient information and medical records.
+ Prepares lab requisitions for lab samples according to laboratory destination; labels, prepares and stores lab samples in accordance with required laboratory specifications; ensures collection of lab specimens by appropriate lab courier.
+ Collects and organizes supplies ensuring all work areas are restocked appropriately; reviews and restocks crash cart supplies and log/record routinely as directed, and informs team leaders regarding expired emergency drugs; assists team leaders with ordering and purchasing of all necessary office supplies.
+ Provides assistance to the clinician and patient; ensures preparedness of patients and processes.
+ Assists clinicians in all clinical observations/information by using relevant software.
+ Serves as a liaison, to coordinate information between clinicians and facilities, patients, and other key personnel.
+ Collaborates with team leaders to ensure all quality control measures have been addressed.
+ Enhances the patient experience, and is responsible to achieve patient satisfaction.
+ Performs related duties as required. All responsibilities noted here are considered essential functions of the job under the Americans with Disabilities Act. Duties not mentioned here, but considered related are not essential functions.
Job Qualification
+ High School Diploma or equivalent required.
+ 0-1 years of relevant experience, required.
*Additional Salary Detail
The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future.When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).
The salary range for this position is $22.23-$22.23/hour
It is Northwell Health's policy to provide equal employment opportunity and treat all applicants and employees equally regardless of their age, race, creed/religion, color, national origin, immigration status or citizenship status, sexual orientation, military or veteran status, sex/gender, gender identity, gender expression, disability, pregnancy, genetic information or genetic predisposition or carrier status, marital or familial status, partnership status, victim of domestic violence, sexual or other reproductive health decisions, or other characteristics protected by applicable law.
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Clinical Support Services Assistant

11777 Port Jefferson, New York Northwell Health

Posted 1 day ago

Job Viewed

Tap Again To Close

Job Description

**Req Number**
Job Description
Helps in coordinating visits between patients and clinicians. Schedules procedures; delivers instructions; assists the acquisition, transcription, and distribution of clinical requests for service; receives patients.
Job Responsibility
+ Aids tasks related to patient scheduling, including confirming, coordinating, and providing technical support for patient visits.
+ Assures confidentiality of patient information and medical records.
+ Prepares lab requisitions for lab samples according to laboratory destination; labels, prepares and stores lab samples in accordance with required laboratory specifications; ensures collection of lab specimens by appropriate lab courier.
+ Collects and organizes supplies ensuring all work areas are restocked appropriately; reviews and restocks crash cart supplies and log/record routinely as directed, and informs team leaders regarding expired emergency drugs; assists team leaders with ordering and purchasing of all necessary office supplies.
+ Provides assistance to the clinician and patient; ensures preparedness of patients and processes.
+ Assists clinicians in all clinical observations/information by using relevant software.
+ Serves as a liaison, to coordinate information between clinicians and facilities, patients, and other key personnel.
+ Collaborates with team leaders to ensure all quality control measures have been addressed.
+ Enhances the patient experience, and is responsible to achieve patient satisfaction.
+ Performs related duties as required. All responsibilities noted here are considered essential functions of the job under the Americans with Disabilities Act. Duties not mentioned here, but considered related are not essential functions.
Job Qualification
+ High School Diploma or equivalent required.
+ 0-1 years of relevant experience, required.
*Additional Salary Detail
The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future.When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).
The salary range for this position is $23.18-$30.67/hour
It is Northwell Health's policy to provide equal employment opportunity and treat all applicants and employees equally regardless of their age, race, creed/religion, color, national origin, immigration status or citizenship status, sexual orientation, military or veteran status, sex/gender, gender identity, gender expression, disability, pregnancy, genetic information or genetic predisposition or carrier status, marital or familial status, partnership status, victim of domestic violence, sexual or other reproductive health decisions, or other characteristics protected by applicable law.
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Clinical Support Services Assistant

11777 Port Jefferson, New York Northwell Health

Posted 3 days ago

Job Viewed

Tap Again To Close

Job Description

**Req Number**
Job Description
Helps in coordinating visits between patients and clinicians. Schedules procedures; delivers instructions; assists the acquisition, transcription, and distribution of clinical requests for service; receives patients.
Job Responsibility
+ Aids tasks related to patient scheduling, including confirming, coordinating, and providing technical support for patient visits.
+ Assures confidentiality of patient information and medical records.
+ Prepares lab requisitions for lab samples according to laboratory destination; labels, prepares and stores lab samples in accordance with required laboratory specifications; ensures collection of lab specimens by appropriate lab courier.
+ Collects and organizes supplies ensuring all work areas are restocked appropriately; reviews and restocks crash cart supplies and log/record routinely as directed, and informs team leaders regarding expired emergency drugs; assists team leaders with ordering and purchasing of all necessary office supplies.
+ Provides assistance to the clinician and patient; ensures preparedness of patients and processes.
+ Assists clinicians in all clinical observations/information by using relevant software.
+ Serves as a liaison, to coordinate information between clinicians and facilities, patients, and other key personnel.
+ Collaborates with team leaders to ensure all quality control measures have been addressed.
+ Enhances the patient experience, and is responsible to achieve patient satisfaction.
+ Performs related duties as required. All responsibilities noted here are considered essential functions of the job under the Americans with Disabilities Act. Duties not mentioned here, but considered related are not essential functions.
Job Qualification
+ High School Diploma or equivalent required.
+ 0-1 years of relevant experience, required.
*Additional Salary Detail
The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future.When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).
The salary range for this position is $23.18-$30.67/hour
It is Northwell Health's policy to provide equal employment opportunity and treat all applicants and employees equally regardless of their age, race, creed/religion, color, national origin, immigration status or citizenship status, sexual orientation, military or veteran status, sex/gender, gender identity, gender expression, disability, pregnancy, genetic information or genetic predisposition or carrier status, marital or familial status, partnership status, victim of domestic violence, sexual or other reproductive health decisions, or other characteristics protected by applicable law.
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Clinical Support Services Assistant

11777 Port Jefferson, New York Northwell Health

Posted 12 days ago

Job Viewed

Tap Again To Close

Job Description

**Req Number**
Job Description
Helps in coordinating visits between patients and clinicians. Schedules procedures; delivers instructions; assists the acquisition, transcription, and distribution of clinical requests for service; receives patients.
Job Responsibility
+ Aids tasks related to patient scheduling, including confirming, coordinating, and providing technical support for patient visits.
+ Assures confidentiality of patient information and medical records.
+ Prepares lab requisitions for lab samples according to laboratory destination; labels, prepares and stores lab samples in accordance with required laboratory specifications; ensures collection of lab specimens by appropriate lab courier.
+ Collects and organizes supplies ensuring all work areas are restocked appropriately; reviews and restocks crash cart supplies and log/record routinely as directed, and informs team leaders regarding expired emergency drugs; assists team leaders with ordering and purchasing of all necessary office supplies.
+ Provides assistance to the clinician and patient; ensures preparedness of patients and processes.
+ Assists clinicians in all clinical observations/information by using relevant software.
+ Serves as a liaison, to coordinate information between clinicians and facilities, patients, and other key personnel.
+ Collaborates with team leaders to ensure all quality control measures have been addressed.
+ Enhances the patient experience, and is responsible to achieve patient satisfaction.
+ Performs related duties as required. All responsibilities noted here are considered essential functions of the job under the Americans with Disabilities Act. Duties not mentioned here, but considered related are not essential functions.
Job Qualification
+ High School Diploma or equivalent required.
+ 0-1 years of relevant experience, required.
*Additional Salary Detail
The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future.When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).
The salary range for this position is $23.34-$23.34/hour
It is Northwell Health's policy to provide equal employment opportunity and treat all applicants and employees equally regardless of their age, race, creed/religion, color, national origin, immigration status or citizenship status, sexual orientation, military or veteran status, sex/gender, gender identity, gender expression, disability, pregnancy, genetic information or genetic predisposition or carrier status, marital or familial status, partnership status, victim of domestic violence, sexual or other reproductive health decisions, or other characteristics protected by applicable law.
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SUPPORT SERVICES COORDINATOR (FULL TIME)

11040 New Hyde Park, New York Compass Group, North America

Posted 16 days ago

Job Viewed

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Job Description

Canteen
+ We are hiring immediately for a full time **SUPPORT SERVICES COORDINATOR** position.
+ **Location** : Amitrano - 200 Broadway, New Hyde Park, NY 11040 _Note: online applications accepted_ _only_ _._
+ **Schedule** : Full time schedule. Monday - Friday, 4:00 am - 12:30 pm. More details upon interview.
+ **Requirement** : Must have customer service skills, administrative skills, be organized, and detail-oriented.
+ **Pay Range:** $24.00 per hour to $26.00 per hour. _*Internal Employee Referral Bonus Available_
The advertised program is a conversational recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions: Canteen:**
Canteen brings break time to everyone. We combine food, service, and experience backed by industry-leading technology to help companies create a better workplace and connect their employees. Canteen's solutions include markets, office coffee and snacks, unattended retail, and culinary.
Our people are at the heart of everything we do. Their dedication, collaboration, and passion fuel our _growth_ . Interested in joining our team? You bring the enthusiasm, customer service, and commitment; we'll supply the _opportunity_ and innovation. Together, we'll continue to transform our industry.
Come for the job, stay for the career. We are Canteen.
**Job Summary**
Key Responsibilities:
+ Prepare presentations (Power Point, financial book, hard copy, drafting documents.)
+ Supports&participated in communication throughout the region
+ Research projects/compilation as needed
+ Arrange and coordinate conference calls, region meetings and training sessions
+ Prepare and process expense reports, payables, credit card statements and e-transfers
+ Prepare/maintain regional staff/client/unit directory database
+ Work with Compass payroll and maintain "MAP" Manager Access to Personnel to resolve payroll issues
+ Assist with new unit openings&corp. branded programs as needed
+ Participate in Be-A-Star as chairperson for region
+ Complete all daily, weekly or monthly reports on a timely basis meeting all prescribed deadlines
+ Ability to deal with problems involving several concrete variables in standardized situations
+ Performs any other duties as assigned by regional team
Preferred Qualifications:
+ High school diploma or general education degree (GED)
+ One (1) to three (3) years of related experience and/or training; or equivalent combination of education and experience
+ Experience reading and interpreting documents such as safety rules, operating and maintenance instructions, and procedure manuals
+ Experience writing routine reports and correspondence
+ Experience speaking effectively before groups of managers
+ Experience calculating figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference and volume
+ Experience in applying concepts of basic algebra and geometry
+ Experience in operating a standard computer, including basic use of MS applications such as Excel and Word and PowerPoint
**Associates at Canteen are offered many fantastic benefits.**
**Full-time and part-time positions offer the following benefits to associates** : Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
**Full-time positions also offer the following benefits** to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs).
_Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Maryland, Washington State, or to be performed Remotely,_ click here ( _for information on additional company-provided time off benefits._
**About Compass Group: Achieving leadership in the foodservice industry**
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.
Applications are accepted on an ongoing basis.
Canteen maintains a drug-free workplace.
Req ID:
Canteen
_We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act._
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Per Diem Family Peer Support Services Worker

11536 Garden City, New York Family and Childrens Association

Posted 3 days ago

Job Viewed

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Job Description

Per Diem Family Peer Support Services Worker

Location: Garden City, NY | Schedule: Up to 19 hours per week | Status: Non-Exempt |Salary Range: $22/hour

The Opportunity

Family and Children's Association (FCA) is seeking Credentialed Family Peer Advocates to join our Children and Family Treatment and Support Services (CFTSS) Program. In this role, Family Peer Advocates will provide client-centered support to families caring for youth experiencing social, emotional, and/or behavioral challenges across home, school, placement, or community settings.

Responsibilities

  • Conduct home and community visits to educate clients on parenting techniques and advocacy skills.
  • Assist families in accessing community resources to enhance their support networks.
  • Facilitate groups, family engagement activities, and networking opportunities for clients.
  • Complete and submit all required documentation, including development and safety plans, session notes, and discharge plans, in compliance with funding and agency guidelines.
  • Collaborate with Case Managers on shared cases to ensure high-quality service delivery.
  • Maintain timely and accurate records in accordance with program requirements.
  • Perform additional duties as assigned to support program operations effectively.
Qualifications
  • High school diploma, GED, or equivalent required.
  • Lived experience as a parent or primary caregiver of a child with social, emotional, behavioral, mental health, or developmental disabilities.
  • Provisional Certification required, with Professional Family Peer Advocate credential to be obtained within 18 months of employment.
  • Proficient in Microsoft Office applications.
  • Valid driver's license with a clean driving record.
Compensation

The competitive compensation range is reflected with FCA's framework, culture, and values. Individual pay decisions will vary based on skills and experience' while still allowing for growth.

Benefits
  • Employee Assistance Program (EAP)

FCA is proud to be an equal opportunity employer! We celebrate and are committed to creating an inclusive environment for all employees.
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Per Diem Family Peer Support Services Worker

11501 Mineola, New York Family and Childrens Association

Posted 3 days ago

Job Viewed

Tap Again To Close

Job Description

Per Diem Family Peer Support Services Worker

Location: Garden City, NY | Schedule: Up to 19 hours per week | Status: Non-Exempt |Salary Range: $22/hour

The Opportunity

Family and Children’s Association (FCA) is seeking Credentialed Family Peer Advocates to join our Children and Family Treatment and Support Services (CFTSS) Program. In this role, Family Peer Advocates will provide client-centered support to families caring for youth experiencing social, emotional, and/or behavioral challenges across home, school, placement, or community settings.

Responsibilities

  • Conduct home and community visits to educate clients on parenting techniques and advocacy skills.

  • Assist families in accessing community resources to enhance their support networks.

  • Facilitate groups, family engagement activities, and networking opportunities for clients.

  • Complete and submit all required documentation, including development and safety plans, session notes, and discharge plans, in compliance with funding and agency guidelines.

  • Collaborate with Case Managers on shared cases to ensure high-quality service delivery.

  • Maintain timely and accurate records in accordance with program requirements.

  • Perform additional duties as assigned to support program operations effectively.

Qualifications

  • High school diploma, GED, or equivalent required.

  • Lived experience as a parent or primary caregiver of a child with social, emotional, behavioral, mental health, or developmental disabilities.

  • Provisional Certification required, with Professional Family Peer Advocate credential to be obtained within 18 months of employment.

  • Proficient in Microsoft Office applications.

  • Valid driver’s license with a clean driving record.

Compensation

The competitive compensation range is reflected with FCA's framework, culture, and values. Individual pay decisions will vary based on skills and experience' while still allowing for growth.

Benefits

  • Employee Assistance Program (EAP)

FCA is proud to be an equal opportunity employer! We celebrate and are committed to creating an inclusive environment for all employees.

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Service Desk Manager

11747 Melville, New York Insight Global

Posted 13 days ago

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Job Description

Job Description
- Leadership & Oversight:
  ○ Manage a team of 8+ service desk professionals, including a supervisor and team lead.
  ○ Oversee day-to-day operations across daytime, evening, and overnight shifts.
  ○ Provide escalation support and ensure consistent service quality across all teams.
 - Transformation & Tooling:
  ○ Lead the upgrade and implementation of ITSM tools (currently using Ivanti; evaluating alternatives).
  ○ Drive workflow improvements, waste assessments, and process optimization.
  ○ Champion the adoption of AI agents and automation within the service desk.
 - Service Management:
  ○ Oversee IT Service Management functions including Incident Management, Change Management, and Access Management.
  ○ Develop and execute strategy and planning initiatives aligned with business goals.
  ○ Monitor and report on KPIs and performance metrics to ensure continuous improvement.
 - Customer Experience:
  ○ Prioritize customer delivery and satisfaction in all service desk activities.
  ○ Collaborate with cross-functional teams to enhance service quality and responsiveness.
 - Collaboration & Communication:
  ○ Work closely with third-party teams (e.g., MyChart support) to ensure seamless service transitions.
Communicate effectively with stakeholders and provide regular updates on transformation progress.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: and Requirements
- Proven experience in IT Service Management and Service Delivery leadership.
 - Strong understanding of ITSM frameworks and tools (Ivanti or similar).
 - Demonstrated success in leading transformation initiatives and tool upgrades.
 - Excellent communication, strategic planning, and team management skills.
 - Familiarity with AI-driven service desk solutions is a plus.
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Service Desk Analyst

11797 Woodbury, New York Robert Half

Posted 13 days ago

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Job Description

Description The Service Desk Analyst is responsible to provide courteous, accurate and prompt support to our internal customers. This positions day-to-day activities include utilizing technical troubleshooting skills to solve technical incidents, requests and problems in addition to systematically answering phone calls, voicemail, responding to email, conducting online chat and face-to-face desk-side support. The Service Desk Analyst provides clear documentation of each customer interaction while working within various computer applications and supports a work environment focused on continuously improving the overall success of the department.
Responding to requests for help from customers.
Troubleshooting and resolving difficult technical issues effectively and efficiently.
Prioritizing, evaluating, resolving and escalating calls as required.
Providing appropriately detailed and timely follow-up support with customers.
Submitting accurate and well-documented solutions consistently for inclusion in the knowledge base.
Recording every interaction with a customer into the service management system.
Instructing customers in the use of hardware, software and manuals.
Configuring and distributing hardware and software to customers in a timely manner.
Installing hardware and peripheral components such as monitors, keyboards, printers and disk drives on customers' machines.
Loading specified software packages such as operating systems, word processing and all proprietary software programs into personal computers.
Configuring and troubleshooting network hardware and communication equipment, operating systems and personal computers.
Interacting with Active Directory for Moves, Adds, and Changes.
Configuring and maintaining VDI pools and troubleshooting issues with VDI.
Entering commands and observing system functions to verify correct system operation.
Recommending or performing minor remedial actions to correct problems identified.
Providing updates, status and completion information to the Service Desk Manager through voicemail, e-mail, or in-person communication
Monitoring new technologies and/or updates required to support the various systems currently in operation.
Self-assigning and monitoring progress of work, reporting progress to the Service Desk Manager on a regular basis.
Be on call for after-hours coverage as listed on a rotation schedule or as needed.
Maintaining medical confidentiality.
Performing miscellaneous duties as assigned as assigned by management.
QUALIFICATIONS
Ability to follow instructions and respond to managements' directions accurately.
Proven skills in advanced computer troubleshooting, analysis, critical thinking and problem solving skills.
Ability to manage multiple tasks with frequent interruptions, occasionally in urgent situations.
Demonstrated skills in accuracy and thoroughness paying close attention to detail. Looks for ways to improve and promote quality and monitors own work to ensure quality. Requirements PC Desktop - Workstation, Active Directory, Desktop Hardware, Microsoft Windows 10, Desktop Imaging, Communication Skills, Basic Troubleshooting, Basic Network Troubleshooting, Hardware Troubleshooting, Network Printers, Network Printers Technology Doesn't Change the World, People Do.®
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use ( .
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Regional Pro and Services Support Director

11747 Melville, New York Lowe's

Posted 1 day ago

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Job Description

Purpose of Role:
The primary purpose of this role is to lead a team of District Service Managers (DSM) to drive the achievement of sales, margin, and profit, and Likely to Recommend (LTR) goals for an assigned regional area. Additionally, they must build strong partnership and influence with Store and Field Leadership to ensure the flawless execution of sales and promotional programs. Additionally, they must coach and develop the DSM to acquire and retain "best in class" Independent Service Providers.
Responsibility Statements:
-Serves as a liaison between third-party product and service vendors, corporate staff, region peers, market staff, and sales teams (e.g., stores, in-home sales, digital, etc.), by identifying trends (sales, customer concerns, service provider feedback), quickly resolving concerns, communicating plans to address, and providing feedback.
-Leads the District Services Managers team in conducting research on local market competitors to ensure competitive service levels, price ranges, or time schedules that protect and grow market share as well as the Lowe's brand
-Drives the go-forward business strategy with the DSMs and provides coaching and guidance to ensure alignment with Lowe's commitment
-Oversees District Services Manager to ensure third-party service provider base has the capacity to cover all the service offerings of Lowe's programs and a sufficient number of third party contractors to meet targeted service levels
-Directs District Services Managers to maintain defined service levels and standards by monitoring cost and quality metrics delivered by 3rd party service providers, tracking customer service scores, acquiring background checks for all third-party service providers/contractors, and ensuring compliance with all licensing and permit regulations
-Maintains knowledge of industry standards, current labor trends, and local operating availability to understand contractor pressures within specific trades
-Partners with Divisional Services Directors, RVP, VP Store Operations (VPSO), and regional and corporate staff to assess, support, and provide regional expertise on company, regional, market, and store service program performance
-Works collaboratively with District Managers (DMs), Store Managers, and DSMs in the execution of Installed Sales initiatives to drive performance of specialty sales programs
-Obtains and holds licenses on Lowe's behalf as required
Required Education/Experience:
- High School Diploma
- 5 years experience in a related industry. Knowledge of Warranties, Product Installation and Repair, and Financial acumen.
- Three or more years experience managing direct or indirect reports in a remote environment OR
- Bachelor's degree
- 3 plus years experience in the installation, repair service, or home improvement industry. Knowledge of Warranties and Financial acumen. Three or more years experience managing direct or indirect reports in a remote environment
Pay Range: $135,600.00 - $226,500.00 annually
_Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit our benefits page ( ._
.
_Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law._
Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit
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