28 Support Services jobs in Lytle

**Koniag Data Solutions, LLC,** a Koniag Government Services company, is seeking a Tier 2 Level Systems Administration Support Services to support KDS and our government customer at Joint Base San Antonio, TX. This position requires the candidate to be able to obtain a Public Trust. _This position is for a Future New Business Opportunity._
We offer competitive compensation and an extraordinary benefits package including health, dental and vision insurance, 401K with company matching, flexible spending accounts, paid holidays, three weeks paid time off, and more.
**Essential Functions, Responsibilities & Duties may include, but are not limited to:**
+ Provides senior-level leadership and strategic direction for the Defense Health Agency's IT Knowledge Management initiatives across its global network of military hospitals, medical clinics, and dental clinics.
+ Serves as a top-tier expert responsible for shaping and overseeing the implementation of DHA's comprehensive IT knowledge management strategy, with a strong focus on leveraging SharePoint and other advanced collaborative technologies. Leads the development and continuous refinement of DHA's overarching IT knowledge management architecture, ensuring alignment with DoD IT strategies, organizational objectives, and industry best practices.
+ Directs the integration of knowledge management principles into all aspects of DHA's IT operations, spanning approximately 250,000 end-user devices and 3,000 physical and virtual servers across 250 sites worldwide.
+ Provides high-level strategic guidance to DHA leadership on knowledge management matters, including long-term planning, resource allocation, and measuring the impact of knowledge management initiatives on organizational performance.
+ Collaborates with executive stakeholders to secure buy-in and resources for critical knowledge management programs.
+ Directs the design and implementation of sophisticated, enterprise-wide knowledge management solutions, including advanced SharePoint configurations, artificial intelligence-driven knowledge discovery tools, and integrated collaboration platforms.
+ Ensures these solutions comply with DoD cybersecurity requirements and the Risk Management Framework (RMF).
+ Spearheads the development of innovative knowledge capture and transfer methodologies, addressing the unique challenges of DHA's complex and dynamic IT environment.
+ This includes implementing strategies for preserving tacit knowledge, facilitating cross-functional knowledge sharing, and supporting rapid knowledge dissemination during critical incidents or deployments.
+ Oversees the creation and management of a comprehensive IT knowledge taxonomy and ontology that spans all IT disciplines within DHA.
+ Directs efforts to continuously refine these structures to adapt to evolving IT landscapes and emerging technologies.
+ Leads initiatives to integrate knowledge management capabilities with other enterprise systems, including IT service management platforms, project management tools, and learning management systems.
+ Ensures seamless knowledge flow across all IT processes and decision-making frameworks.
+ Develops and implements advanced analytics and reporting frameworks to measure the effectiveness and ROI of knowledge management initiatives.
+ Provides executive-level insights on knowledge utilization patterns, identifying areas for strategic intervention and improvement.
+ Champions the cultivation of a knowledge-sharing culture within DHA's IT organization.
+ Directs the development of incentive programs, recognition systems, and change management strategies to drive adoption of knowledge management practices at all levels.
+ Represents DHA in high-level inter-agency knowledge management forums and collaborates with external partners to enhance overall knowledge sharing within the military health system.
+ Serves as the primary liaison with DoD knowledge management authorities on strategic matters.
+ Mentors and develops the next generation of knowledge management leaders within DHA, fostering a culture of continuous learning and innovation.
+ Oversees the development and delivery of advanced knowledge management training programs for both technical and non-technical personnel.
+ Stays at the forefront of emerging knowledge management technologies and methodologies, directing pilot programs to evaluate and adopt cutting-edge solutions that can enhance DHA's knowledge management capabilities.
**Education:**
+ Master's degree in Information Systems, Knowledge Management, Computer Science, or a related field. Ph.D. preferred. Advanced certifications (e.g., CKM, CKMP, or equivalent) are highly desirable.
+ SharePoint expert-level certifications are a significant plus.
**Experience:**
+ 12+ years of progressive experience in IT knowledge management, with at least 8 years in senior leadership roles managing enterprise-level knowledge management programs.
+ Must have a proven track record of implementing and overseeing comprehensive knowledge management strategies in large, complex environments, preferably within DoD or healthcare sectors.
+ Extensive experience with SharePoint and other advanced knowledge management technologies is essential.
**Requirement:**
+ Ability to obtain a public trust
**Our Equal Employment Opportunity Policy**
The company is an equal opportunity employer. The company shall not discriminate against any employee or applicant because of race, color, religion, creed, ethnicity, sex, sexual orientation, gender or gender identity (except where gender is a bona fide occupational qualification), national origin or ancestry, age, disability, citizenship, military/veteran status, marital status, genetic information or any other characteristic protected by applicable federal, state, or local law. We are committed to equal employment opportunity in all decisions related to employment, promotion, wages, benefits, and all other privileges, terms, and conditions of employment.
The company is dedicated to seeking all qualified applicants. If you require an accommodation to navigate or apply for a position on our website, please get in touch with Heaven Wood via e-mail at or by calling to request accommodations.
_Koniag Government Services (KGS) is an Alaska Native Owned corporation supporting the values and traditions of our native communities through an agile employee and corporate culture that delivers Enterprise Solutions, Professional Services and Operational Management to Federal Government Agencies. As a wholly owned subsidiary of Koniag, we apply our proven commercial solutions to a deep knowledge of Defense and Civilian missions to provide forward leaning technical, professional, and operational solutions. KGS enables successful mission outcomes for our customers through solution-oriented business partnerships and a commitment to exceptional service delivery. We ensure long-term success with a continuous improvement approach while balancing the collective interests of our customers, employees, and native communities. For more information, please visit_ _ _._
**_Equal Opportunity Employer/Veterans/Disabled. Shareholder Preference in accordance with Public Law 88-352_**
**Job Details**
**Job Family** **Proposal Positions**
**Pay Type** **Salary**

**Koniag Data Solutions, LLC,** a Koniag Government Services company, is seeking a Tier 3 Level EM Packaging Support Services to support KDS and our government customer at Joint Base San Antonio, TX. This position requires the candidate to be able to obtain a Public Trust. _This position is for a Future New Business Opportunity._
We offer competitive compensation and an extraordinary benefits package including health, dental and vision insurance, 401K with company matching, flexible spending accounts, paid holidays, three weeks paid time off, and more.
**Essential Functions, Responsibilities & Duties may include, but are not limited to:**
+ Provides advanced technical expertise in software packaging, deployment, and management for the Defense Health Agency's enterprise environments.
+ Serves as a top-tier specialist in creating, testing, and maintaining software packages for deployment across the DHA's extensive network, including military hospitals, medical clinics, and dental clinics worldwide.
+ Develops and implements sophisticated packaging solutions for a wide range of applications, ensuring compatibility and security across diverse IT infrastructures.
+ Designs and maintains standardized packaging methodologies that align with DHA's architectural and technical designs for IT infrastructure systems. Ensures all packaged software meets DoD cybersecurity requirements, Risk Management Framework (RMF), and various DoD strategies including Zero Trust, ICAM, Digital Modernization, and Cybersecurity Reference Architecture.
+ Leads efforts in automating the packaging and deployment processes, leveraging advanced scripting and toolsets to improve efficiency and reduce errors.
+ Develops complex transforms and customizations to meet specific DHA requirements for application functionality and security. Provides expert-level support for software distribution systems, ensuring seamless delivery of packages to approximately 250,000 end-user devices across 250 global sites.
+ Plays a crucial role in the preparation and deployment of policies, applications, and operating systems, including applicable upgrades. Manages and optimizes the packaging and deployment aspects of the common system framework for centrally deploying, supporting, and monitoring applications.
+ Ensures all packaged solutions maintain high-availability, reliability, and security across the DHA's environments.
+ Contributes significantly to Configuration Management and Change Management processes, developing comprehensive technical documentation for all packaging and deployment procedures.
+ Participates in the accreditation of operational environments, ensuring packaged software meets all necessary security and compliance standards.
+ Works independently, providing guidance to lower-tier packaging teams and collaborating with other high-level technical experts across various IT disciplines.
+ Must be prepared to support 24-hour operational requirements as needed and contribute to maintaining the stability and continuity of the DHA's IT services.
**Education:**
+ Bachelor's degree in Computer Science, Software Engineering, or a related technical field.
+ Advanced degree (Master's) preferred.
+ Relevant high-level certifications (e.g., Microsoft Certified: Azure Administrator Associate, SCCM, or equivalent) are highly desirable.
**Experience:**
+ 8-10 years of progressive experience in enterprise software packaging and deployment, with at least 5 years in a Tier 3 or equivalent senior technical role.
+ Should have extensive experience in managing complex, large-scale software deployment projects, preferably in military or healthcare settings.
+ Demonstrated expertise in advanced packaging techniques, automation tools, and implementation of enterprise-wide deployment solutions are required.
**Requirement:**
+ Ability to obtain a Public Trust
**Our Equal Employment Opportunity Policy**
The company is an equal opportunity employer. The company shall not discriminate against any employee or applicant because of race, color, religion, creed, ethnicity, sex, sexual orientation, gender or gender identity (except where gender is a bona fide occupational qualification), national origin or ancestry, age, disability, citizenship, military/veteran status, marital status, genetic information or any other characteristic protected by applicable federal, state, or local law. We are committed to equal employment opportunity in all decisions related to employment, promotion, wages, benefits, and all other privileges, terms, and conditions of employment.
The company is dedicated to seeking all qualified applicants. If you require an accommodation to navigate or apply for a position on our website, please get in touch with Heaven Wood via e-mail at or by calling to request accommodations.
_Koniag Government Services (KGS) is an Alaska Native Owned corporation supporting the values and traditions of our native communities through an agile employee and corporate culture that delivers Enterprise Solutions, Professional Services and Operational Management to Federal Government Agencies. As a wholly owned subsidiary of Koniag, we apply our proven commercial solutions to a deep knowledge of Defense and Civilian missions to provide forward leaning technical, professional, and operational solutions. KGS enables successful mission outcomes for our customers through solution-oriented business partnerships and a commitment to exceptional service delivery. We ensure long-term success with a continuous improvement approach while balancing the collective interests of our customers, employees, and native communities. For more information, please visit_ _ _._
**_Equal Opportunity Employer/Veterans/Disabled. Shareholder Preference in accordance with Public Law 88-352_**
**Job Details**
**Job Family** **Proposal Positions**
**Pay Type** **Salary**

**Koniag Data Solutions, LLC,** a Koniag Government Services company, is seeking a Tier 3 Level Systems Administration Support Services to support KDS and our government customer at Joint Base San Antonio, TX. This position requires the candidate to be able to obtain a Public Trust. _This position is for a Future New Business Opportunity._
We offer competitive compensation and an extraordinary benefits package including health, dental and vision insurance, 401K with company matching, flexible spending accounts, paid holidays, three weeks paid time off, and more.
**Essential Functions, Responsibilities & Duties may include, but are not limited to:**
+ Provides expert-level support and leadership for the Defense Health Agency's systems administration services across its global network of military hospitals, medical clinics, and dental clinics.
+ Serves as a top-tier specialist responsible for designing, implementing, and optimizing DHA's complex IT infrastructure, including approximately 3,000 physical and virtual servers across 250 sites worldwide.
+ Leads the planning, implementation, and management of advanced server infrastructures, ensuring maximum performance, availability, scalability, and security of IT environments.
+ Develops and oversees system architectures and configurations that align with DoD cybersecurity requirements, Risk Management Framework (RMF), and various DoD strategies including Zero Trust, ICAM, Digital Modernization, and Cybersecurity Reference Architecture.
+ Designs and implements complex system solutions to address challenging operational requirements and emerging technologies.
+ Leads major system upgrades, migrations, and consolidation projects. Develops and implements advanced automation strategies to improve efficiency, reduce human error, and enhance system reliability.
+ Provides high-level troubleshooting and problem-solving for the most complex system issues, serving as the escalation point for Tier 1 and Tier 2 support teams.
+ Conducts in-depth performance analysis and capacity planning to ensure optimal system operation and future scalability.
+ Leads the development and implementation of disaster recovery and business continuity strategies, ensuring 24-hour operational support capabilities.
+ Oversees the design and implementation of sophisticated backup and recovery solutions to safeguard critical data and systems.
+ Plays a crucial role in maintaining the security posture of DHA's systems, leading security hardening efforts, vulnerability assessments, and remediation activities.
+ Collaborates closely with cybersecurity teams to implement and maintain advanced security controls and monitoring solutions.
+ Provides strategic guidance on technology adoption, system architecture, and best practices.
+ Leads the evaluation and integration of new technologies to enhance DHA's IT capabilities.
+ Develops and maintains high-level system documentation, including architectural designs, standard operating procedures, and technical specifications.
+ Works independently, providing mentorship to Tier 1 and Tier 2 personnel and collaborating with other high-level technical experts across various IT disciplines.
+ Represents the systems administration team in cross-functional projects and high-level planning meetings.
**Education:**
+ Bachelor's degree in Computer Science, Information Technology, or a related technical field. Master's degree preferred.
+ Advanced certifications (e.g., Microsoft Certified: Azure Solutions Architect Expert, Red Hat Certified Design Expert, or equivalent) are highly desirable.
**Experience:**
+ 8-10 years of progressive experience in systems administration, with at least 5 years in a senior or lead role managing enterprise-level environments.
+ Should have extensive experience in designing and managing complex, multi-site server infrastructures, preferably in military or healthcare settings.
+ Demonstrated expertise in advanced system architectures, automation, and emerging technologies is required.
**Requirement:**
+ Ability to obtain a public Trust
**Our Equal Employment Opportunity Policy**
The company is an equal opportunity employer. The company shall not discriminate against any employee or applicant because of race, color, religion, creed, ethnicity, sex, sexual orientation, gender or gender identity (except where gender is a bona fide occupational qualification), national origin or ancestry, age, disability, citizenship, military/veteran status, marital status, genetic information or any other characteristic protected by applicable federal, state, or local law. We are committed to equal employment opportunity in all decisions related to employment, promotion, wages, benefits, and all other privileges, terms, and conditions of employment.
The company is dedicated to seeking all qualified applicants. If you require an accommodation to navigate or apply for a position on our website, please get in touch with Heaven Wood via e-mail at or by calling to request accommodations.
_Koniag Government Services (KGS) is an Alaska Native Owned corporation supporting the values and traditions of our native communities through an agile employee and corporate culture that delivers Enterprise Solutions, Professional Services and Operational Management to Federal Government Agencies. As a wholly owned subsidiary of Koniag, we apply our proven commercial solutions to a deep knowledge of Defense and Civilian missions to provide forward leaning technical, professional, and operational solutions. KGS enables successful mission outcomes for our customers through solution-oriented business partnerships and a commitment to exceptional service delivery. We ensure long-term success with a continuous improvement approach while balancing the collective interests of our customers, employees, and native communities. For more information, please visit_ _ _._
**_Equal Opportunity Employer/Veterans/Disabled. Shareholder Preference in accordance with Public Law 88-352_**
**Job Details**
**Job Family** **Proposal Positions**
**Pay Type** **Salary**

**Koniag Data Solutions, LLC** , a Koniag Government Services company, is seeking a Tier 3 Level Enterprise Management OSD Support Services to support KDS and our government customer at Joint Base San Antonio, TX. This position requires the candidate to be able to obtain a Public Trust. _This position is for a Future New Business Opportunity._
We offer competitive compensation and an extraordinary benefits package including health, dental and vision insurance, 401K with company matching, flexible spending accounts, paid holidays, three weeks paid time off, and more.
**Essential Functions, Responsibilities & Duties may include, but are not limited to:**
+ Provides expert-level support and leadership for the Defense Health Agency's Operating System Deployment (OSD) services within the Enterprise Management framework.
+ Serves as a top-tier specialist in designing, implementing, and maintaining advanced OSD solutions across the DHA's global network, encompassing military hospitals, medical clinics, and dental clinics.
+ Develops and oversees sophisticated OSD strategies and methodologies to ensure efficient, secure, and standardized operating system deployments across approximately 250,000 end-user devices and 3,000 physical and virtual servers at 250 sites worldwide.
+ Aligns OSD processes with DHA's architectural and technical designs for IT infrastructure systems, ensuring compliance with DoD cybersecurity requirements, Risk Management Framework (RMF), and various DoD strategies including Zero Trust, ICAM, Digital Modernization, and Cybersecurity Reference Architecture.
+ Leads efforts in automating and optimizing OSD processes, leveraging advanced scripting, imaging technologies, and deployment tools to improve efficiency, reduce downtime, and enhance security.
+ Develops and maintains complex OSD task sequences, images, and driver packages to meet the diverse needs of DHA's IT environment.
+ Provides expert-level support for integrating OSD with other enterprise management systems, including identity and access management, security controls, and application deployment.
+ Plays a crucial role in planning and executing large-scale OS migrations and upgrades across the DHA network. Manages and optimizes the OSD aspects of the common system framework for centrally deploying, supporting, and monitoring operating systems.
+ Ensures all OSD solutions maintain high availability, reliability, and security across DHA's environments.
+ Contributes significantly to Configuration Management, Change Management, and Knowledge Management processes, developing comprehensive technical documentation for all OSD procedures and best practices.
+ Participates in the accreditation of operational environments, ensuring deployed operating systems meet all necessary security and compliance standards.
+ Works independently, providing guidance to lower-tier OSD teams and collaborating with other high-level technical experts across various IT disciplines.
+ Must be prepared to support 24-hour operational requirements as needed and contribute to maintaining the stability and continuity of the DHA's IT services.
**Education:**
+ Bachelor's degree in Computer Science, Information Technology, or a related technical field. Advanced degree (Master's) preferred.
+ Relevant high-level certifications (e.g., Microsoft Certified: Enterprise Administrator Expert, MCSE: Core Infrastructure, or equivalent) are highly desirable.
**Experience:**
+ 8-10 years of progressive experience in enterprise operating system deployment and management, with at least 5 years in a Tier 3 or equivalent senior technical role.
+ Should have extensive experience in managing complex, large-scale OSD projects, preferably in military or healthcare settings. Demonstrated expertise in advanced OSD techniques, automation tools, and implementation of enterprise-wide deployment solutions is required.
**Requirement:**
+ Ability to obtain a public trust
**Our Equal Employment Opportunity Policy**
The company is an equal opportunity employer. The company shall not discriminate against any employee or applicant because of race, color, religion, creed, ethnicity, sex, sexual orientation, gender or gender identity (except where gender is a bona fide occupational qualification), national origin or ancestry, age, disability, citizenship, military/veteran status, marital status, genetic information or any other characteristic protected by applicable federal, state, or local law. We are committed to equal employment opportunity in all decisions related to employment, promotion, wages, benefits, and all other privileges, terms, and conditions of employment.
The company is dedicated to seeking all qualified applicants. If you require an accommodation to navigate or apply for a position on our website, please get in touch with Heaven Wood via e-mail at or by calling to request accommodations.
_Koniag Government Services (KGS) is an Alaska Native Owned corporation supporting the values and traditions of our native communities through an agile employee and corporate culture that delivers Enterprise Solutions, Professional Services and Operational Management to Federal Government Agencies. As a wholly owned subsidiary of Koniag, we apply our proven commercial solutions to a deep knowledge of Defense and Civilian missions to provide forward leaning technical, professional, and operational solutions. KGS enables successful mission outcomes for our customers through solution-oriented business partnerships and a commitment to exceptional service delivery. We ensure long-term success with a continuous improvement approach while balancing the collective interests of our customers, employees, and native communities. For more information, please visit_ _ _._
**_Equal Opportunity Employer/Veterans/Disabled. Shareholder Preference in accordance with Public Law 88-352_**
**Job Details**
**Job Family** **Proposal Positions**
**Pay Type** **Salary**

**Koniag Data Solutions, LLC,** a Koniag Government Services company, is seeking a Tier 3 Level Enterprise Management Reporting Support Services to support KDS and our government customer at Joint Base San Antonio, TX. This position requires the candidate to be able to obtain a Public Trust. _This position is for a Future New Business Opportunity._
We offer competitive compensation and an extraordinary benefits package including health, dental and vision insurance, 401K with company matching, flexible spending accounts, paid holidays, three weeks paid time off, and more.
**Essential Functions, Responsibilities & Duties may include, but are not limited to:**
+ Provides expert-level support and leadership for the Defense Health Agency's Enterprise Management Reporting services. Serves as a top-tier specialist in designing, implementing, and maintaining advanced reporting solutions across the DHA's global network, encompassing military hospitals, medical clinics, and dental clinics.
+ Develops and oversees sophisticated reporting strategies and methodologies to ensure comprehensive, accurate, and timely reporting on the status, performance, and security of DHA's IT infrastructure.
+ This includes reporting on approximately 250,000 end-user devices, 3,000 physical and virtual servers across 250 sites worldwide, and various enterprise applications and services.
+ Leads the design and implementation of complex reporting systems that integrate data from multiple sources within the DHA's IT environment.
+ Ensures that reporting solutions align with DHA's architectural and technical designs for IT infrastructure systems and comply with DoD cybersecurity requirements, Risk Management Framework (RMF), and various DoD strategies including Zero Trust, ICAM, Digital Modernization, and Cybersecurity Reference Architecture.
+ Develops and maintains advanced dashboards, reports, and analytics tools that provide actionable insights to DHA leadership and IT teams.
+ These reports cover areas such as system performance, security posture, compliance status, resource utilization, and trend analysis. Implements automation and AI-driven analytics to enhance reporting capabilities and provide predictive insights.
+ Plays a crucial role in developing and maintaining reporting systems that support 24-hour operational support requirements.
+ Ensures that reporting tools effectively monitor and report on the high-availability, reliability, and security of IT infrastructures environments.
+ Contributes to the accreditation of operational environments by providing comprehensive reporting on security and compliance statuses.
+ Collaborates closely with other enterprise management teams to ensure that reporting systems effectively capture and present data from all relevant areas, including but not limited to, identity and access management, application performance, network status, and security incidents.
+ Works independently, providing guidance to lower-tier reporting teams and collaborating with other high-level technical experts across various IT disciplines.
+ Contributes significantly to Knowledge Management processes by developing and maintaining documentation on reporting methodologies, data definitions, and interpretation guidelines.
**Education:**
+ Bachelor's degree in Computer Science, Information Systems, Data Analytics, or a related technical field.
+ Advanced degree (Master's) preferred.
+ Relevant high-level certifications (e.g., Certified Analytics Professional, Microsoft Certified: Data Analyst Associate, or equivalent) are highly desirable.
**Experience:**
+ 8-10 years of progressive experience in enterprise IT reporting and analytics, with at least 5 years in a Tier 3or equivalent senior technical role.
+ Should have extensive experience in designing and implementing complex reporting solutions for large-scale IT environments, preferably in military or healthcare settings.
+ Demonstrated expertise in data visualization, business intelligence tools, and advanced analytics techniques is required.
**Requirement:**
+ Ability to obtain a public trust
**Our Equal Employment Opportunity Policy**
The company is an equal opportunity employer. The company shall not discriminate against any employee or applicant because of race, color, religion, creed, ethnicity, sex, sexual orientation, gender or gender identity (except where gender is a bona fide occupational qualification), national origin or ancestry, age, disability, citizenship, military/veteran status, marital status, genetic information or any other characteristic protected by applicable federal, state, or local law. We are committed to equal employment opportunity in all decisions related to employment, promotion, wages, benefits, and all other privileges, terms, and conditions of employment.
The company is dedicated to seeking all qualified applicants. If you require an accommodation to navigate or apply for a position on our website, please get in touch with Heaven Wood via e-mail at or by calling to request accommodations.
_Koniag Government Services (KGS) is an Alaska Native Owned corporation supporting the values and traditions of our native communities through an agile employee and corporate culture that delivers Enterprise Solutions, Professional Services and Operational Management to Federal Government Agencies. As a wholly owned subsidiary of Koniag, we apply our proven commercial solutions to a deep knowledge of Defense and Civilian missions to provide forward leaning technical, professional, and operational solutions. KGS enables successful mission outcomes for our customers through solution-oriented business partnerships and a commitment to exceptional service delivery. We ensure long-term success with a continuous improvement approach while balancing the collective interests of our customers, employees, and native communities. For more information, please visit_ _ _._
**_Equal Opportunity Employer/Veterans/Disabled. Shareholder Preference in accordance with Public Law 88-352_**
**Job Details**
**Job Family** **Proposal Positions**
**Pay Type** **Salary**

ASRC Federal is a leading government contractor furthering missions in space, public health and defense. As an Alaska Native owned corporation, our work helps secure an enduring future for our shareholders. Join our team and discover why we are a top veteran employer ( and Certified Great Place to Work ( Federal is currently seeking an **Intermediate** **Systems Administrator** - **Tier-2 Level** to support upcoming work located in San Antonio, TX.
**Summary:** This contract will provide 24/7/365 operations support to the customer. Applicant must be able and willing to work on-call, shift, or surge if required. Must be flexible and able to travel when necessary. Will need a Real ID and current passport.
**Work arrangement** : This position will require on-site occupancy at or near the Ft Sam Houston location. Core hours are 6:00am - 6:00pm; exception being shift-work (surge) or on-call staff. Telework may be considered on a position-by-position bases with approval by the customer.
**Responsibilities:**
_Moderate level experience and can work independently on most tasks:_
+ Support the Tier 2 (Continuous Operations) 24x7 operations mission. Maintain and troubleshoot enterprise level products and services, including hardware (servers and end-user devices) firmware, and software.
+ Triage, troubleshoot and resolve issues involving server patches and configurations, software issues, and scheduled maintenance events. Utilize Information Assurance tools to validate proper installation and function of deployed security patches and solutions.
+ Modify, create, and configure Active Directory (AD) User Accounts; recover and restore AD objects. Support mobile computing and end user devices to include resetting and configuring devices. Identify and troubleshoot Enterprise Management (EM) issues related to patches and servers. Troubleshoot and resolve Data-at-Rest (DAR) issues.
+ Provide Site Administrator support and Enterprise monitoring for Group Policy Objects (GPO), initial troubleshooting of GPOs, adding Security Groups to group policies.
+ Perform system administration tasks on Enterprise server and end-user clients, extend scheduled lockout condition, initiate data recovery operations and unlock machines as required. Install, administer, and perform password management for Enterprise software.
+ As required to resolve issues, remotely access government equipment. If unable to resolve an issue, escalate to Enterprise Operations (Tier 3). Provide the de-escalation path back to the lower tier.
+ Monitor enterprise assets via System Center Operations Manager (SCOM), Quest Suite of Tools, and other related applications. Ensure core services are maintained at normal production levels with no unplanned service interruptions. Create and distribute Unscheduled Downtime Report (UDR), SITREPs, After Action Reports (AAR), Information Papers and Executive Summary (EXSUM) documents for critical service outages and/or unplanned interruptions. Document and update incident(s) (via Ticketing System) with information relevant to the incident and/or outage.
+ Operate, maintain, and administer the MED365 tenancy. This includes fulfilling the following roles in the customer tenant, User Admin, License Admin, Teams Admin, SharePoint Admin, Security Admin, Authentication Admin, Global Admin, Exchange Admin, and Help Desk Admin
+ Perform administrative functions associated with Azure Information Protection/data labeling and control. Manage user data retention policies, to include placing data in litigation hold. Review licensing assignments and permissions related to eDiscovery.
+ Perform content searching as required. Responsible for conducting content searches related to various scenarios to include, but not limited to, Unauthorized Disclosure of Classified Information, Freedom of Information Act, Law Enforcement/Counterintelligence, Personally Identified Information, or malicious content and take appropriate action to remedy request by either deleting the content or exporting to an acceptable repository for additional analysis or export.
+ Ensure tenant federation with all other DoD tenants. Follow all DoD Security requirements for tenant configurations including applicable STIG, customer Tasking Orders, CYBERCOM Orders.
+ Interact with the customer CSSP/DCO team on any cyber incidents or orders. Provide log to CSSP/DCO team in response to security requirements. Remove user access, specific files or content as directed by CSSP/DCO team.
+ Advise and coordinate with customer PMO ISSM and implement any changes directed by ISSM. Manage and review technical security events including malicious emails, files, and content. Manage and scope spillage events to determine scope of issues and coordinate with technical POCs and Mission Partner POCs. Review security configuration and technical data to ensure a secure environment.
+ Follow Change Management practices to schedule and implement approved changes within the tenant. Follow change coordination practices to notify stakeholders of scheduled maintenance events and expected impact.
**Requirements:**
+ Must be a U.S. Citizen and obtain and maintain Public Trust.
+ Must successfully complete a government issued background investigation.
+ Must be flexible to travel when necessary. Must have Real ID, and ability to obtain a U.S. Passport.
**Education** :
+ Minimum of 4 years of relevant work experience with a BA/BS degree in Information Technology, Computer Science, Engineering Management or related discipline **OR in lieu of a technical degree,** must have BA/BS degree with a minimum of 6 years of relevant work experience in Information Technology, Computer Science, Engineering Management or related discipline **OR**
+ MA/MS degree in Information Technology, Computer Science, Engineering Management or related discipline, with 2 years of relevant experience **OR**
+ AA/AS degree or high school diploma with 8 years of experience in Information Technology or a related field.
**Desired Certifications** : Applicants will be required to have: **incumbents have 6 months to obtain
+ CompTIA Security+ (DoD 8570/8140 IAT Level II Baseline)
+ Microsoft Certified: Azure Fundamentals
or
+ Microsoft Certified: 365 Certified Fundamentals
Must have the ability to:
+ Provide excellent customer service
+ Coordinate several concurrent tasks
+ Interface with users in a pleasant and tactful manner
+ Be self-motivated
+ Quickly learn new IT technologies
+ Occasionally work non-standard hours as required
+ Be a Team Player with the ability to work well independently with limited direction
We invest in the lives of our employees, both in and out of the workplace, by providing competitive pay and benefits packages. Benefits offered may include health care, dental, vision, life insurance; 401(k); education assistance; paid time off including PTO, holidays, and any other paid leave required by law.
**_EEO Statement_**
_ASRC Federal and its Subsidiaries are Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, gender, color, age, sexual orientation, gender identification, national origin, religion, marital status, ancestry, citizenship, disability, protected veteran status, or any other factor prohibited by applicable law._
**Job Details**
**Job Family** **Information Technology**
**Job Function** **Systems Engineering**
**Pay Type** **Salary**

ASRC Federal is a leading government contractor furthering missions in space, public health and defense. As an Alaska Native owned corporation, our work helps secure an enduring future for our shareholders. Join our team and discover why we are a top veteran employer ( and Certified Great Place to Work ( Federal is currently seeking a **Junior** **Systems Administrator** - **Tier-2 Level** to support upcoming work located in San Antonio, TX.
**Summary:** This contract will provide 24/7/365 operations support to the customer. Applicant must be able and willing to work on-call, shift, or surge if required. Must be flexible and able to travel when necessary. Will need a Real ID and current passport.
**Work arrangement** : This position will require on-site occupancy at or near the Ft Sam Houston location. Core hours are 6:00am - 6:00pm; exception being shift-work (surge) or on-call staff. Telework may be considered on a position-by-position bases with approval by the customer.
**Responsibilities:**
_Entry-level understanding, needs guidance or supervision on most tasks below:_
+ Support the Tier 2 (Continuous Operations) 24x7 operations mission. Maintain and troubleshoot enterprise level products and services, including hardware (servers and end-user devices) firmware, and software.
+ Triage, troubleshoot and resolve issues involving server patches and configurations, software issues, and scheduled maintenance events. Utilize Information Assurance tools to validate proper installation and function of deployed security patches and solutions.
+ Modify, create, and configure Active Directory (AD) User Accounts; recover and restore AD objects. Support mobile computing and end user devices to include resetting and configuring devices. Identify and troubleshoot Enterprise Management (EM) issues related to patches and servers. Troubleshoot and resolve Data-at-Rest (DAR) issues.
+ Provide Site Administrator support and Enterprise monitoring for Group Policy Objects (GPO), initial troubleshooting of GPOs, adding Security Groups to group policies.
+ Perform system administration tasks on Enterprise server and end-user clients, extend scheduled lockout condition, initiate data recovery operations and unlock machines as required. Install, administer, and perform password management for Enterprise software.
+ As required to resolve issues, remotely access government equipment. If unable to resolve an issue, escalate to Enterprise Operations (Tier 3). Provide the de-escalation path back to the lower tier.
+ Monitor enterprise assets via System Center Operations Manager (SCOM), Quest Suite of Tools, and other related applications. Ensure core services are maintained at normal production levels with no unplanned service interruptions. Create and distribute Unscheduled Downtime Report (UDR), SITREPs, After Action Reports (AAR), Information Papers and Executive Summary (EXSUM) documents for critical service outages and/or unplanned interruptions. Document and update incident(s) (via Ticketing System) with information relevant to the incident and/or outage.
+ Operate, maintain, and administer the MED365 tenancy. This includes fulfilling the following roles in the customer tenant, User Admin, License Admin, Teams Admin, SharePoint Admin, Security Admin, Authentication Admin, Global Admin, Exchange Admin, and Help Desk Admin
+ Perform administrative functions associated with Azure Information Protection/data labeling and control. Manage user data retention policies, to include placing data in litigation hold. Review licensing assignments and permissions related to eDiscovery.
+ Perform content searching as required. Responsible for conducting content searches related to various scenarios to include, but not limited to, Unauthorized Disclosure of Classified Information, Freedom of Information Act, Law Enforcement/Counterintelligence, Personally Identified Information, or malicious content and take appropriate action to remedy request by either deleting the content or exporting to an acceptable repository for additional analysis or export.
+ Ensure tenant federation with all other DoD tenants. Follow all DoD Security requirements for tenant configurations including applicable STIG, customer Tasking Orders, CYBERCOM Orders.
+ Interact with the customer CSSP/DCO team on any cyber incidents or orders. Provide log to CSSP/DCO team in response to security requirements. Remove user access, specific files or content as directed by CSSP/DCO team.
+ Advise and coordinate with customer PMO ISSM and implement any changes directed by ISSM. Manage and review technical security events including malicious emails, files, and content. Manage and scope spillage events to determine scope of issues and coordinate with technical POCs and Mission Partner POCs. Review security configuration and technical data to ensure a secure environment.
+ Follow Change Management practices to schedule and implement approved changes within the tenant. Follow change coordination practices to notify stakeholders of scheduled maintenance events and expected impact.
**Requirements:**
+ Must be a U.S. Citizen and obtain and maintain Public Trust.
+ Must successfully complete a government issued background investigation. Must be flexible to travel when needed. Must have Real ID, and ability to obtain a U.S. Passport.
**Education:**
+ Minimum of 2 years of relevant work experience with a BA/BS degree in Information Technology, Computer Science, Engineering Management or related discipline **OR in lieu of a technical degree,** must have BA/BS degree with a minimum of 4 years of relevant work experience in Information Technology, Computer Science, Engineering Management or related discipline **OR**
+ AA/AS degree or high school diploma with 6 years of experience in Information Technology or a related field.
**Desired Certifications** : Applicants will be required to have: **incumbents have 6 months to obtain
+ CompTIA Security+ (DoD 8570/8140 IAT Level II Baseline)
+ Microsoft Certified: Azure Fundamentals
+ or
+ Microsoft Certified: 365 Certified Fundamentals
Must have the ability to:
+ Provide excellent customer service
+ Coordinate several concurrent tasks
+ Interface with users in a pleasant and tactful manner
+ Be self-motivated
+ Quickly learn new IT technologies
+ Occasionally work non-standard hours as required
+ Be a Team Player with the ability to work well independently with limited direction
We invest in the lives of our employees, both in and out of the workplace, by providing competitive pay and benefits packages. Benefits offered may include health care, dental, vision, life insurance; 401(k); education assistance; paid time off including PTO, holidays, and any other paid leave required by law.
**_EEO Statement_**
_ASRC Federal and its Subsidiaries are Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, gender, color, age, sexual orientation, gender identification, national origin, religion, marital status, ancestry, citizenship, disability, protected veteran status, or any other factor prohibited by applicable law._
**Job Details**
**Job Family** **Information Technology**
**Job Function** **Systems Engineering**
**Pay Type** **Salary**

ASRC Federal is a leading government contractor furthering missions in space, public health and defense. As an Alaska Native owned corporation, our work helps secure an enduring future for our shareholders. Join our team and discover why we are a top veteran employer ( and Certified Great Place to Work ( Federal is currently seeking a Senior **Systems Administrator** - **Tier-2 Level** to support upcoming work located in San Antonio, TX.
**Position:** Senior System Administrator, Tier-3 Level Support Services
**Location:** San Antonio, TX (On-Site)
**Clearance:** U.S. Citizen with ability to obtain a Public Trust
**Summary:** This contract will provide 24/7/365 operations support to the customer. Applicant must be able and willing to work on-call, shift, or surge if required. Must be flexible and able to travel when necessary. Will need a Real ID and current passport.
**Work arrangement** : This position will require on-site occupancy at or near the Ft Sam Houston location. Core hours are 6:00am - 6:00pm; exception being shift-work (surge) or on-call staff. Telework may be considered on a position-by-position bases with approval by the customer.
**Responsibilities:**
Position may be required to manage subordinate personnel. Managerial responsibilities include but are not limited to, on-boarding & exiting assistance, timecard accounting, performance reviews, mentoring, and reporting.
_Expert-level knowledge or significant hands-on experience in:_
+ Support the Tier 2 (Continuous Operations) 24x7 operations mission. Maintain and troubleshoot enterprise level products and services, including hardware (servers and end-user devices) firmware, and software.
+ Triage, troubleshoot and resolve issues involving server patches and configurations, software issues, and scheduled maintenance events. Utilize Information Assurance tools to validate proper installation and function of deployed security patches and solutions.
+ Modify, create, and configure Active Directory (AD) User Accounts; recover and restore AD objects. Support mobile computing and end user devices to include resetting and configuring devices. Identify and troubleshoot Enterprise Management (EM) issues related to patches and servers. Troubleshoot and resolve Data-at-Rest (DAR) issues.
+ Provide Site Administrator support and Enterprise monitoring for Group Policy Objects (GPO), initial troubleshooting of GPOs, adding Security Groups to group policies.
+ Perform system administration tasks on Enterprise server and end-user clients, extend scheduled lockout condition, initiate data recovery operations and unlock machines as required. Install, administer, and perform password management for Enterprise software.
+ As required to resolve issues, remotely access government equipment. If unable to resolve an issue, escalate to Enterprise Operations (Tier 3). Provide the de-escalation path back to the lower tier.
+ Monitor enterprise assets via System Center Operations Manager (SCOM), Quest Suite of Tools, and other related applications. Ensure core services are maintained at normal production levels with no unplanned service interruptions. Create and distribute Unscheduled Downtime Report (UDR), SITREPs, After Action Reports (AAR), Information Papers and Executive Summary (EXSUM) documents for critical service outages and/or unplanned interruptions. Document and update incident(s) (via Ticketing System) with information relevant to the incident and/or outage.
+ Operate, maintain, and administer the MED365 tenancy. This includes fulfilling the following roles in the customer tenant, User Admin, License Admin, Teams Admin, SharePoint Admin, Security Admin, Authentication Admin, Global Admin, Exchange Admin, and Help Desk Admin.
+ Perform administrative functions associated with Azure Information Protection/data labeling and control. Manage user data retention policies, to include placing data in litigation hold. Review licensing assignments and permissions related to eDiscovery.
+ Perform content searching as required. Responsible for conducting content searches related to various scenarios to include, but not limited to, Unauthorized Disclosure of Classified Information, Freedom of Information Act, Law Enforcement/Counterintelligence, Personally Identified Information, or malicious content and take appropriate action to remedy request by either deleting the content or exporting to an acceptable repository for additional analysis or export.
+ Ensure tenant federation with all other DoD tenants. Follow all DoD Security requirements for tenant configurations including applicable STIG, customer Tasking Orders, CYBERCOM Orders.
+ Interact with the customer CSSP/DCO team on any cyber incidents or orders. Provide log to CSSP/DCO team in response to security requirements. Remove user access, specific files or content as directed by CSSP/DCO team.
+ Advise and coordinate with customer PMO ISSM and implement any changes directed by ISSM. Manage and review technical security events including malicious emails, files, and content. Manage and scope spillage events to determine scope of issues and coordinate with technical POCs and Mission Partner POCs. Review security configuration and technical data to ensure a secure environment.
+ Follow Change Management practices to schedule and implement approved changes within the tenant. Follow change coordination practices to notify stakeholders of scheduled maintenance events and expected impact.
**Requirements:**
+ Must be a U.S. Citizen and with ability to obtain/maintain a Public Trust
+ Must successfully complete a government issued background investigation.
+ Must be flexible to travel when necessary. Must have Real ID, and ability to obtain a U.S. Passport.
**Education** :
+ Minimum of 8 years of relevant work experience with a BA/BS degree in Information Technology, Computer Science, Engineering Management or related discipline **OR in lieu of a technical degree,** must have BA/BS degree with a minimum of 10 years of relevant work experience in Information Technology, Computer Science, Engineering Management or related discipline **OR**
+ MA/MS degree in Information Technology, Computer Science, Engineering Management or related discipline, with 6 years of relevant experience **OR**
+ AA/AS degree or high school diploma with 15 years of experience in Information Technology or a related field.
**Desired Certifications** : Applicants will be required to have: **incumbents have 6 months to obtain
+ CompTIA Security+ (DoD 8570/8140 IAT Level II Baseline)
+ Microsoft Certified: Azure Fundamentals
or
+ Microsoft Certified: 365 Certified Fundamentals
Must have the ability to:
+ Provide excellent customer service
+ Coordinate several concurrent tasks
+ Interface with users in a pleasant and tactful manner
+ Be self-motivated
+ Quickly learn new IT technologies
+ Occasionally work non-standard hours as required
+ Be a Team Player with the ability to work well independently with limited direction
We invest in the lives of our employees, both in and out of the workplace, by providing competitive pay and benefits packages. Benefits offered may include health care, dental, vision, life insurance; 401(k); education assistance; paid time off including PTO, holidays, and any other paid leave required by law.
**_EEO Statement_**
_ASRC Federal and its Subsidiaries are Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, gender, color, age, sexual orientation, gender identification, national origin, religion, marital status, ancestry, citizenship, disability, protected veteran status, or any other factor prohibited by applicable law._
**Job Details**
**Job Family** **Information Technology**
**Job Function** **Systems Engineering**
**Pay Type** **Salary**

**Koniag Data Solutions, LLC,** a Koniag Government Services company, is seeking a Tier 3 Level EM Development and Testing Support Services to support KDS and our government customer at Joint Base San Antonio, TX. This position requires the candidate to be able to obtain a Public Trust _. This position is for a Future New Business Opportunity._
We offer competitive compensation and an extraordinary benefits package including health, dental and vision insurance, 401K with company matching, flexible spending accounts, paid holidays, three weeks paid time off, and more.
**Essential Functions, Responsibilities & Duties may include, but are not limited to:**
+ Provides expert-level support and leadership for the Defense Health Agency's Enterprise Management Development and Testing services. Serves as a top-tier specialist in designing, developing, and testing advanced solutions for DHA's complex IT infrastructure, spanning military hospitals, medical clinics, and dental clinics worldwide.
+ Leads the development and testing of sophisticated enterprise management solutions that support and enhance DHA's global network, including approximately 250,000 end-user devices, 3,000 physical and virtual servers across 250 sites, and various enterprise applications and services.
+ Ensures all development and testing activities align with DHA's architectural and technical designs for IT infrastructure systems and comply with DoD cybersecurity requirements, Risk Management Framework (RMF), and various DoD strategies including Zero Trust, ICAM, Digital Modernization, and Cybersecurity Reference Architecture.
+ Develops and implements advanced software solutions, scripts, and tools to automate and optimize enterprise management processes.
+ This includes creating custom applications for system monitoring, performance optimization, security enhancement, and operational efficiency.
+ Designs and executes comprehensive testing strategies, including unit testing, integration testing, system testing, and user acceptance testing, to ensure the reliability, scalability, and security of developed solutions.
+ Leads efforts in implementing cutting-edge development methodologies and testing frameworks, such as Agile, DevOps, and Continuous Integration/Continuous Deployment (CI/CD) pipelines.
+ Ensures that all developed solutions integrate seamlessly with existing systems and meet the stringent security and performance requirements of the DHA environment.
+ Plays a crucial role in troubleshooting complex issues, performing root cause analysis, and developing innovative solutions to enhance the overall performance and reliability of DHA's IT infrastructure.
+ Contributes to the development and testing of disaster recovery and business continuity plans to ensure 24-hour operational support capabilities.
+ Collaborates closely with other enterprise management teams to identify areas for improvement and develop tailored solutions.
+ Provides expert guidance on best practices in software development, testing methodologies, and quality assurance processes.
+ Contributes significantly to Knowledge Management by documenting development processes, testing procedures, and lessons learned.
+ Works independently, providing mentorship to junior developers and testers while collaborating with other high-level technical experts across various IT disciplines.
+ Participate in the evaluation and adoption of new technologies and tools that can enhance DHA's enterprise management capabilities.
**Education:**
+ Bachelor's degree in Computer Science, Software Engineering, or a related technical field.
+ Advanced degree (Master's) preferred.
+ Relevant high-level certifications (e.g., AWS Certified DevOps Engineer, Microsoft Certified: Azure Developer Associate, or equivalent) are highly desirable.
**Experience:**
+ 8-10 years of progressive experience in enterprise-level software development and testing, with at least 5 years in a Tier 3 or equivalent senior technical role.
+ Should have extensive experience in developing and testing complex solutions for large-scale IT environments, preferably in military or healthcare settings.
+ Demonstrated expertise in multiple programming languages, testing frameworks, and enterprise management tools is required.
**Requirement:**
+ Ability to obtain a public trust
**Our Equal Employment Opportunity Policy**
The company is an equal opportunity employer. The company shall not discriminate against any employee or applicant because of race, color, religion, creed, ethnicity, sex, sexual orientation, gender or gender identity (except where gender is a bona fide occupational qualification), national origin or ancestry, age, disability, citizenship, military/veteran status, marital status, genetic information or any other characteristic protected by applicable federal, state, or local law. We are committed to equal employment opportunity in all decisions related to employment, promotion, wages, benefits, and all other privileges, terms, and conditions of employment.
The company is dedicated to seeking all qualified applicants. If you require an accommodation to navigate or apply for a position on our website, please get in touch with Heaven Wood via e-mail at or by calling to request accommodations.
_Koniag Government Services (KGS) is an Alaska Native Owned corporation supporting the values and traditions of our native communities through an agile employee and corporate culture that delivers Enterprise Solutions, Professional Services and Operational Management to Federal Government Agencies. As a wholly owned subsidiary of Koniag, we apply our proven commercial solutions to a deep knowledge of Defense and Civilian missions to provide forward leaning technical, professional, and operational solutions. KGS enables successful mission outcomes for our customers through solution-oriented business partnerships and a commitment to exceptional service delivery. We ensure long-term success with a continuous improvement approach while balancing the collective interests of our customers, employees, and native communities. For more information, please visit_ _ _._
**_Equal Opportunity Employer/Veterans/Disabled. Shareholder Preference in accordance with Public Law 88-352_**
**Job Details**
**Job Family** **Proposal Positions**
**Pay Type** **Salary**