63 Support Services jobs in South Amboy
Senior Manager, Patient Support Services

Posted 16 days ago
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Job Description
At Sun Pharma we believe our people are an invaluable asset. Our culturally diverse workforce is one of our biggest strengths, along with the rich experience they bring across varied skill-sets. We are proud that our global workforce is bound by our common values.
**Job Summary:**
The Senior Manager, Patient Support Services reports to the Director, Patient Support Services and Operations and is a key role within the patient services team, responsible for ensuring an optimal overall patient support service experience for healthcare providers (HCPs) and patients that leads to speed to therapy and high touch support. Responsibilities include identifying potential gaps in operational processes and providing immediate and long term solutions by effectively and expeditiously managing escalations and conducting routine audits. This individual will engage, collaborate and interact with internal stakeholders including Sales Leadership, Field Sales, Brand Marketing, Payer Marketing, Market Access, FRM Leadership and FRMs, the Training Department.
This role is accountable for managing Hub vendor performance and customer interactions. Will oversee that the programs are operating according to defined terms and conditions, ensuring Hub vendor performance aligns with contractual expectations, desired patient outcomes within budget parameters.
**Responsibilities:**
+ Participates in New Program Design and Implementation
+ Works with Operations Team to Improve Processes:
+ Identify workflow inefficiencies and gaps through audits and call reviews.
+ Propose and support implementation of process enhancements to improve speed to therapy and the overall hub experience.
+ Identify ways to overcome access barriers such as obtaining authorization or medical exceptions for uncovered drugs
+ Case Escalation Management:
+ Manage daily inbound escalations for collaborating with the vendor escalation team to ensure timely resolution.
+ Uncover root causes and propose immediate and long term solutions to AD, Patient Support Services Operations.
+ Communicate resolution outcomes with key stakeholders.
+ Case Auditing & Oversight:
+ Conduct routine audits Audit to assess quality, accuracy, and compliance with hub processes.
+ Oversee Free Goods Programs
+ Ensure programs met and adhere to legal, regulatory and compliance standards.
+ Monitor hub process and free goods dispensing pharmacy to ensure operational flows are being followed, recommend course corrections, when needed.
+ Monitor and ensure program(s) terms and conditions are in line with competitors in the marketplace
+ Manage Hub vendor Performance and Relationships
+ Join weekly and ad hoc meetings with Hub vendor and specialty pharmacies to identify and close operational gaps.
+ Monitor specialty pharmacy (SP) triages, including early access programs (EAP), patient assistance programs (PAP), and assist with pull through by engaging Field Reimbursement Manager.
+ Oversee the hub vendors interactions with HCPs, patients, insurer and specialty pharmacies
+ Cross-functional Collaboration:
+ Partner with Medical, Legal, Compliance, Field Reimbursement, Market Access, and Brand teams to ensure program alignment and compliance.
+ Serve as a key stakeholder in vendor selection, contract negotiation, and ongoing relationship management for all programs.
+ Develop and lead training for sales and FRM team (ability to put large amounts of information in a concise format and comfortable presenting in front of 50+ people.
**Education & Qualifications:**
+ Minimum of a Bachelors degree, advanced degree preferred.
+ Minimum of five (5) years of experience in patient services, case management, or hub operations
+ Familiarity with specialty pharmacy workflows, EAP/PAP programs, and payer landscapes
+ Strong understanding of legal, regulatory and compliance guidelines associated with free goods programs
+ Strong analytical and auditing skills with the ability to identify patterns and recommend solutions
+ Excellent communication and organizational skills
+ Proficiency in CRM systems (e.g., Salesforce)
+ Prior experience working with FRMs or SPLs
+ Background in pharmaceutical or healthcare services industry
+ Comfortable with a dynamic, fast-paced work environment
The presently-anticipated base compensation pay range for this position is $145,000 to $177,500. Actual base compensation may vary based on a number of factors, including but not limited to geographical location and experience. In addition, this position is part of the Incentive Compensation Bonus Plan. Employees are eligible to participate in Company employee benefit programs which include medical, dental and vision coverage; life insurance; disability insurance; 401(k) savings plan; flexible spending accounts; and the employee assistance program. Employees also receive various paid time off benefits, including vacation time and sick time.
The compensation and benefits described above are subject to the terms and conditions of any governing plans, policies, practices, agreements, or other materials or documents as in effect from time to time, including but not limited to terms and conditions regarding eligibility. If hired, employee will be in an at-will position and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company, or individual department/team performance, and market factors.
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees as assigned to this job. Nothing herein shall preclude the employer from changing these duties from time to time and assigning comparable duties or other duties commensurate with the experience and background of the incumbent(s).
We provide equal employment opportunities for all current employees and applicants for employment. This policy means that no one will be discriminated against because of race, religion, creed, color, national origin, nationality, citizenship, ancestry, sex, age, marital status, physical or mental disability, affectional or sexual orientation, military or veteran status, generic predisposing characteristics or any other basis prohibited by law.
**Notice to Agency and Search Firm Representatives:**
Sun Pharmaceuticals (Sun) is not accepting unsolicited resumes from agencies and/or search firms for this job posting. Resumes submitted to any Sun employee by a third party agency and/or search firm without a valid written & signed search agreement, will become the sole property of Sun. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral.
We provide equal employment opportunities for all current employees and applicants for employment. This policy means that no one will be discriminated against because of race, religion, creed, color, national origin, nationality, citizenship, ancestry, sex, age, marital status, physical or mental disability, affectional or sexual orientation, military or veteran status, generic predisposing characteristics or any other basis prohibited by law.
On-site Technology Support Services

Posted 16 days ago
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Job Description
**The opportunity**
As a member of the On-site technical support team, you play a crucial role in keeping IT operations running smoothly and ensuring your customers have the support they need to effectively utilize technology in their day-to-day work. Join us and build an exceptional experience for yourself, and a better working world for all.
**Your key responsibilities**
**Audio Visual Responsibilities of an On-Site Technician:**
+ Microsoft Surface Hubs - Understand how to configure surface Hub settings, including display and audio settings, and network configurations. Ability to reset or reconfigure the device when necessary.
+ Crestron - Diagnose and resolve network connectivity issues for Crestron devices, including wired and wireless connections. Ensure that all devices are properly connected to the network and can communicate with each other. Diagnose and fix audio issues, such as volume control, speaker output, and microphone functionality. Troubleshoot video issues, including display problems and resolution settings.
+ Microsoft Teams Rooms - Diagnose and resolve connectivity issues for MTR's and ensure that the system is properly connected to the internal network. Ability to troubleshoot issues related to the MTR's user interface, including touch panel responsiveness and meeting controls. Ensure the interface is properly displaying meeting information and controls
+ Additional technologies to support - Condeco, Barco Click Share, Pano, Polycom, Cisco, AV equipment (speakers, cameras, and monitors/kiosks)
**Technical Responsibilities of an On-Site technician:**
+ Providing support to all customers within your coverage location(s): who may be working on-site, at a client engagement or off-site
+ Troubleshooting and Problem solving: PC, MAC, application, AV, and network connectivity issues, etc.
+ ServiceNow ticket management; prioritizing tickets and awareness of SLAs
+ Supporting Microsoft Windows and MAC operating systems
+ Working knowledge of Microsoft applications: Outlook, Teams, OneDrive, Office365
+ Asset management: shipping, receiving, tracking, and managing hardware assets from acquisition through disposal process
+ Printer support (installation, configuration, relocation, and troubleshooting)
+ Event and Meeting Support (may occur on-site or off-site)
+ Occasional travel may be required to support other EY locations, client engagement sites, or off-site events
+ Provide remote hands support while guided by our network operations team (checking ports, tracing cables, rebooting hardware, upgrading devices)
+ VIP/White Glove support
+ Occasional after-hour support may be required
**Skills and attributes for success**
**Interpersonal skills an On-site technician should have:**
+ Outstanding customer service skills
+ Excellent communication skills
+ Great team mentality
+ Self-motivated, organized, detail oriented, ability to multi-task
+ Desire to learn and build a career as unique as you are
**Experience Requirements:**
2+ years of on-site technical support experience, or degree in related discipline
EY exists to build a better working world, helping to create long-term value for clients, people, and society. EY is an equal opportunity, affirmative action employer providing equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, national origin, disability status, or any other legally protected basis. EY is committed to providing reasonable accommodation to qualified individuals with disabilities
.
Fortune Best Workplaces for Women
Fortune 100 Best Companies to Work For list for 24th year. (US)
America's Greatest Workplaces for Diversity 2023 by Newsweek
**What we offer**
The compensation ranges below are provided in order to comply with United States pay transparency laws. Other geographies will follow their local salary guidelines, which may not be a direct conversion of published US salary ranges. We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The salary range for this job in most geographic locations in the US is $46,800 to $4,900 . The salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is 56,200 to 96,500 . Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
+ **Continuous learning:** You'll develop the mindset and skills to navigate whatever comes next.
+ **Success as defined by you:** We'll provide the tools and flexibility, so you can make a meaningful impact, your way.
+ **Transformative leadership:** We'll give you the insights, coaching and confidence to be the leader the world needs.
+ **Diverse and inclusive culture:** You'll be embraced for who you are and empowered to use your voice to help others find theirs.
**If you can demonstrate that you meet the criteria above, please contact us as soon as possible.**
**The exceptional EY experience. It's yours to build.**
**EY | Building a better working world**
EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.
Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.
Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.
EY is an equal opportunity, affirmative action employer providing equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.
EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, type Option 2 (HR-related inquiries) and then type Option 1 (HR Shared Services Center), which will route you to EY's Talent Shared Services Team or email SSC Customer Support at ssc.customersup
LPN-Community Support Services-Behavioral Health
Posted 3 days ago
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Job Description
LICENSED PRACTICAL NURSE -COMMUNITY SUPPORT SERVICES
NEW GRADUATE LPN'S ENCOURAGED TO APPLY. Full-Time. $25.80 per hour. Full-time 40 hours Monday through Friday flexible schedule.
SOUTH JERSEY BEHAVIORAL HEALTH RESOURCES, INC. (SJBHR), a 501(c) (3) which may qualify for Public Service Loan Forgiveness. Is a community-based mental health organization dedicated to providing quality behavioral health services since 1984.
SJBHR is currently seeking a full-time LPN to work in our community support services program serving consumers in the community with sever and persistent mental illness. We offer a robust benefits and time off package including Health and Dental, Life insurance, AFLAC, EPA, Employee discounts, two weeks vacation, 11 holidays, four personal days, and 12 sick days.
Under supervision of the Director of Nursing or designee, the Community Support Services LPN provides nursing services and education for the agency's consumer population enrolled in the Community Support Services (CSS) programs at South Jersey Behavioral Health Resources, Inc.
Consumers are provided nursing services via flexible nursing staff schedule
Certifications, Licenses/Registrations
Current New Jersey licensure as an LPN is required.
A valid driver's license is required. Driver's abstract must meet insurance carrier's requirements.
Education and/Experience
Graduation from an accredited school of practical nursing is required.
Mental health experience is preferred.
Provides a minimum of 5 hours daily of direct face to face nursing and/or mental health rehabilitation services to consumers according to the consumer's individual rehabilitation plan, and documents observations, information and services provided.
Assess the medical needs of each consumer and coordinate care with treating provider
Provides medication administration and education to consumers, monitors consumer side effects and reports any problematic reactions to supervisor/treating physician
Provides consumers education regarding medication and other health related issues. Provides family education.
Prepares clear, sound, accurate, and informative documentation of all consumer interaction and corresponding follow-up activity in accordance with CSS documentation standards.
Provides monthly clinical record audits.
Reviews labs and medical records. Reports abnormal findings to their supervisor and ordering physician.
Assistant Director, Engineering and Support Services
Posted today
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Job Description
About NYC Health + Hospitals
NYC Health + Hospitals is the largest public health care system in the United States. We provide essential outpatient, inpatient and home-based services to more than one million New Yorkers every year across the city’s five boroughs. Our large health system consists of ambulatory centers, acute care centers, post-acute care/long-term care, rehabilitation programs, Home Care, and Correctional Health Services. Our diverse workforce is uniquely focused on empowering New Yorkers.
At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.
Work Shifts
8:00 A.M – 4:00 P.M
Duties & Responsibilities
Purpose of Position
Under general supervision of the Director, Engineering and Support Services, assists in planning, directing, coordinating and evaluating capital programs of the Corporation, including General Construction, Telecommunications, Energy Conservation and other Engineering Support Programs. In collaboration with the Director, formulates and evaluates programs and projects of the office and supervises the functional programming activities of discrete units directed toward accomplishing the division’s objectives.
Examples of Typical Tasks
- Plans and develops engineering projects concerned with problems which have a major impact on the operation and function of a designated unit.
- Directs, coordinates and maintains control over project assignments and related activities.
- Prepares reports, develops and prepares engineering management audits, studies, surveys for Director of Engineering and Support Services and/or other Corporate officers detailing proposed new programs, statistical studies, leasing property, health facilities planning with recommendations and other data as required. Monitors progress and implementation of approved recommendations.
- Maintains liaison with Federal, State and City agencies pertaining to engineering design, construction and other related areas.
- Plans and implements programs to establish performance standards to attain increased productivity and accountability.
- Supervises project activities through the assignment of qualified key personnel by establishing and maintaining project budget, equipment, material supplies and necessary services and by obtaining and furnishing personnel with basic job information.
- Attends staff meetings, reviews capital and expense budget submissions and provides recommendations regarding proposed projects and programs.
- Participates in collecting and providing management information to record and report status of projects, assignment and cost by Capital Budget Control and other departments.
- May provide consultation services to Executive Directors pertaining to engineering, construction design projects and other engineering support programs and functions.
- Coordinates efforts and cooperates with Departmental Managers and Directors on matters of mutual concern and extends functional guidance and assistance.
- Participates in developing and preparing standard methods and procedures for implementation of maintenance operations, construction contracts, capital projects development and support service program activities. Provides technical assistance in review of existing maintenance and engineering procedures, service and construction contracts and preventative maintenance for all Corporate facilities.
Minimum Qualifications
* Qualification for Central Office.
# Qualification for Health Care Facilities.
1. A Baccalaureate Degree in Engineering or Architecture from an accredited college or university; or,
2. New York State licensure as a Professional Engineer or Registered Architect; and,
3. Five years of experience in Construction, Design, Engineering or related fields in a health care environment, including three* or two# years in a supervisory capacity; or,
4. A satisfactory equivalent combination of education, training and experience.
Department Preferences
- Bachelor's degree in Architecture, Engineering, Industrial Engineering, Contruction Management or an approved related discipline from an accredited college or university
Benefits
NYC Health and Hospitals offers a competitive benefits package that includes:
- Comprehensive Health Benefits for employees hired to work 20+ hrs. per week
- Retirement Savings and Pension Plans
- Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts
- Loan Forgiveness Programs for eligible employees
- College tuition discounts and professional development opportunities
- College Savings Program
- Union Benefits for eligible titles
- Multiple employee discounts programs
- Commuter Benefits Programs
Peer Advocate , HIV Support Services (Staten Island)
Posted 4 days ago
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Job Description
Peer Advocate , HIV Support Services (Staten Island)
Staten Island, NY ( • Health Care Coordination
Job Type
Part-time
Description
Title:Peer Advocate , HIV Support Services (Staten Island)
Department: Health Care Coordination
Reports To:Comprehensive Services Coordinator
Location:56 Bay Street 4th floor, Staten Island, NY 10301
Position Status:Part-time (24hrs/week)
FLSA Status:Non-exempt
Pay & Benefits:The pay range for this role is generally $17.79-$19.23 per hour commensurate with relevant experience and qualifications and in alignment with internal equity. Additionally, we offer an excellent benefits package that includes generous paid time off (4 weeks of vacation plus paid holidays, personal, and sick time), medical, dental, vision, supplemental benefits including employer provided basic life insurance and employee assistance programs, tuition reimbursement and fitness reimbursement after 1 year of employment, a retirement plan that includes employer matching, and more!
Community Health Action of Staten Island (CHASI)drives dramatic improvements in the health of New Yorkers by feeding people who are hungry, healing families broken apart by violence, and bridging the gaps between people and the compassionate health care they deserve. CHASI provides outreach, education, prevention, and direct support services for populations most affected by health disparities – people with low or no income, low-income people with chronic illnesses, people with criminal justice involvement, people who use drugs, domestic violence survivors, people of color, and the LGBTQ community.
POSITION SUMMARY:
Community Health Action of Staten Island, in partnership with Sun River Health, has developed a collaborative program to enhance care engagement, improve HIV health outcomes, and promote the well-being of people living with HIV/AIDS (PLWH/A) in Queens and Staten Island. The Ryan White Support Services program addresses unmet social service needs that have significantly hindered their access to and engagement in HIV and other essential medical care. This program will expand services to Staten Island and establish community-based, non-Medicaid eligible services in Queens to assess, identify, and address unmet social determinants of health (SDOH) needs.
The Peer Advocate position was created as research and CHASI’s values dictate that involving people who have their own lived experience with substance use, mental health conditions, and/ or HIV is invaluable in reaching and helping the population. The Peer Advocate mentors and guides individuals using their experiences to support people in a way that shows people that living a healthy life with HIV is not only possible but sustainable. The Peer Advocate maintains appropriate positive, professional interpersonal relationships with staff, participants, volunteers, and the community. They will be well versed in all CHASI and Sun River Health services to refer and link clients appropriate to services.
DUTIES & RESPONSIBILITIES:
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Provide overview of program, department, and agency services through Orientation activities;
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Accompany participants to provider sites to give support and navigation assistance;
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Co-facilitate group activities that teach clients how to identify high risk thoughts or actions and slow down impulsive behavior to change their thought patterns for prosocial behavior;
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Assist with community outreach and program promotion to inform the public of available agency resources, as needed;
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Provide food and nutrition counseling/education;
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Successfully complete required food and nutrition counseling and education training held by the College of Staten Island;
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Conduct telephone and office-based follow up with individuals to identify and address barriers to care and treatment;
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Provide reminder phone calls to reinforce retention in care and services;
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Reach out to participants to follow up on referrals made and to engage them into programming;
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Outreach individuals who miss appointments;
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Attend and participate in staff development trainings as required;
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Actively participate in regularly scheduled supervision and attend team meetings;
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Complete all program documentation in a timely manner;
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Perform all functions in alignment with CHASI’s Mission, Vision, and Core Values;
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Other duties as assigned.
Requirements
QUALIFICATIONS:
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Hold a NYS AIDS Institute Certified Peer credential, preferred. Other Peer certification from a reputable program can also be considered OR be able to obtain certification within first 6 months of hire.
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Lived experience with HIV is highly preferred; candidates with lived experience with substance use and/or mental health conditions are welcomed also welcomed.
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High school diploma or high school equivalency is highly preferred.
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Bilingual Spanish is highly desired.
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Possess an understanding of community-level work and the importance of collaborating and coordinating with other organizations.
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Effective oral and written communication skills.
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Ability to juggle priorities and manage time productively; thrives in a fast-paced environment.
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Knowledge of community resources and organizations in Staten Island.
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Demonstrate organizational & problem-solving skills.
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Proficient in Microsoft Word, PowerPoint, and Excel.
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Familiarity with electronic health records or a willingness to learn.
CHASI is an equal opportunity employer and is committed to hiring and supporting a diverse staff? People of color, LGBTQ,?women, and?people with disabilities strongly encouraged to apply. All qualified applicants will be afforded equal employment opportunities without discrimination because of race, religion, color, national origin, sex,?sexual orientation, gender identity,?age, genetic information, disability or marital status.
Clinical Trainer, Patient Support Services (Per Diem)

Posted 16 days ago
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Job Description
This per diem Clinical Trainer role is aligned with IQVIA's Centralized Outsourcing Operations Hub (COOH) team supporting Patient Support Services in a both call center environment and in-person clinical education engagements with patients and healthcare providers. In this project-based, per diem Clinical Trainer role for Patient Support Services, you will be primarily responsible for the delivery of training, with content development as appropriate based upon project assignments. With limited guidance, this role will provide expertise to support training initiatives. The Clinical Trainer will need to demonstrate the ability to work collaboratively with cross-functional partners to ensure the delivery of business results.
**Clinical Trainer Responsibilities**
+ Responsible for the development and delivery of aligned training, as well as foundational and advanced clinical skills training supporting both patients and healthcare providers
+ Function as a subject matter expert and deliver on all aspects of training (home study, live, and virtual) programs leveraging adult leaning principles, including but not limited to the following: agenda creation and revisions, new hire on-boarding, training communications, compilation/creation of master slide decks, coordination of presenters for live and virtual training events/POAs, development of workshops, leader guides and train-the-trainer events, and reinforcement training activities
+ Consults and collaborates with client medical, commercial, and regulatory leadership, as well as IQVIA program leadership, to identify training needs/gaps and design and deliver training that enhances team effectiveness
**Required Qualifications**
+ Bachelor's degree from an accredited College or University or equivalent experience required
+ 2-years or more experience in training and education in the pharmaceutical or medical device industry, or equivalent experience required
+ The ability to collaborate effectively with internal partners to identify commonalities, use resources, and achieve goals
+ Demonstrated drive and initiative to identify and deliver on initiatives with limited direction
+ A strong understanding of technological resources; examples include Outlook, Word, PowerPoint, and Excel
+ Must have a private workspace free of distraction to adhere to HIPAA compliance/guidelines. Workspace must include internet plug-in accessibility
**Preferred Qualifications**
+ Active and Unrestricted RN license with at least five (5) years' clinical experience is preferred
+ At least 2-years' experience as a Clinical Trainer, Clinical Nurse Educator, or Patient Ambassador is preferred
+ Experience in remote/virtual pharmaceutical Call Center providing patient education and support preferred
+ Experience delivering training on Motivational Interviewing with patients preferred
+ Experience with common lab testing and diagnostics (ECG, OCT, ECHO, PFT and genetics) preferred
+ Infusion experience preferred
**Job Requirements:**
+ Ability to collaborate effectively with cross-functional partners
+ Excellent interpersonal, project management and organizational skills
+ Strong foundation in virtual engagement platforms (e.g. MS Teams)
+ Excellent presentation/facilitation skills (virtual and live)
+ Excellent coaching and counseling skills (virtual and live live)
+ Excellent problem solving and critical thinking skills
+ Initiative-taking and positive approach to providing solutions
+ Ability to operate independently and to make informed decisions
+ Excellent verbal and written communication skills
+ Excellent vendor management skills
+ Strong attention to detail
+ High degree of discretion and confidentiality
+ Ability to establish and maintain effective working relationships with coworkers, managers and clients
+ Ability to stand for long periods of time, bend, kneeling and some lifting of equipment may be required of up to 50 pounds
+ Ability to travel: 20%
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. potential base pay range for this role is $75 - $110 per hour. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create connections that accelerate the development and commercialization of innovative medical treatments. Everything we do is part of a journey to improve patient outcomes and population health worldwide.
To get there, we seek out diverse talent with curious minds and a relentless commitment to innovation and impact. No matter your role, everyone at IQVIA contributes to our shared goal of helping customers improve the lives of patients everywhere. Thank you for your interest in growing your career with us.
EEO Minorities/Females/Protected Veterans/Disabled
Social Worker - Office of Student Support Services (NBOE)
Posted 24 days ago
Job Viewed
Job Description
Instructional - Other Titles/Social Worker
Date Posted:
3/10/2025
Location:
Office of Student Support Serv -410
NEWARK BOARD OF EDUCATION
HUMAN RESOURCE SERVICES
765 BOARD STREET, NEWARK, NJ 07102
ROGER LEÓN, SUPERINTENDENT
SOCIAL WORKER
Office of Student Support Services
(Pending availability of funds and Board of Education approval)
The Superintendent invites all qualified and interested persons to apply for the position of Social Worker within the Office of Student Support Services.
QUALIFICATIONS AND REQUIREMENTS
- An appropriate New Jersey Department of Education Standard Certificate or eligible for an Emergency certificate as deemed necessary by . '
- Master's degree in Social Work from an accredited college or university.
- New Jersey Standard School Social Worker or eligible for an Emergency certificate.
- Licensed Clinical Social Worker preferred.
- New Jersey Bilingual/Bicultural Education certificate preferred.
- The following three options are allowed as alternatives in lieu of possessing a New Jersey Bilingual/Bicultural Education certificate
- You may present evidence of passing the oral and written language proficiency tests (OPI & WPT) in your target language with Language Testing International. The passing scores for both tests must be a minimum of Advanced Low; or
- A degree from an accredited University in the target language; or
- A World Language Certificate in the target language
- Manages mental health programming for the district.
- Develops and procures mental health resources and services for student's families, and staff.
- Confers with student support staff in planning strategies, adapting practices and making modifications that will assist children in meeting academic, social emotional, behavioral and career goals.
- Conduct trainings to promote mental health initiatives.
- Coordinates meetings with social service, mental health agencies, hospital centers, and other outside organizations/agencies to develop partnerships focused on mental health.
- Assists student support team members with strategies for involving and educating families, students, and school staff about mental health and referrals.
- Generates written professional reports at required intervals with statistical data.
- Knowledgeable about and adheres to the State and Federal regulations and established departmental procedures.
- Maintains and reports at required intervals accurate statistical data related to productivity
- Provides support around Title IV grant related activities.
- Perform other duties as assigned.
SALARY, EMPLOYMENT PERIOD and UNION AFFILIATION
- Salary: $70,125 - $109, SY)
- Employment Period: Ten (10) Months
- Affiliation: Newark Teacher's Union (NTU)
Newark Board of Education offers a comprehensive benefit program to eligible employees. For details, please go to
HOW TO APPLY
The Newark Board of Education is only accepting electronic applications.
THE NEWARK BOARD OF EDUCATION IS AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER
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Service Desk Analyst
Posted 6 days ago
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Job Description
**Since 1989, SHI International Corp. has helped organizations change the world through technology. We've grown every year since, and today we're proud to be a $15 billion global provider of IT solutions and services.**
**Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next.** **But the heartbeat of SHI is our employees - all 6,000 of them.** **If you join our team, you'll enjoy:**
+ **Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.**
+ **Continuous professional growth and leadership opportunities.**
+ **Health, wellness, and financial benefits to offer peace of mind to you and your family.**
+ **World-class facilities and the technology you need to thrive - in our offices or yours.**
**Job Summary**
SHI has an exciting opportunity available on our IT Cloud Service Desk Operations Team. This team is responsible for incident and problem management related to the maintenance and support of SHI's Cloud Support customer environment, providing a single view to the organization for Cloud Customer technology-related incidents. We are looking for someone with excellent customer service/service desk skills, creative troubleshooting techniques, and a good working knowledge of desktop and laptop computer hardware and operating systems, network printers, mobile devices, and Office 365 product support. Candidate must also possess a genuine interest in a technical support services career. On-the-job training will be provided but the successful candidate will also be expected to learn quickly through independent study.
This position is hybrid in our Austin or New Jersey office, Tuesday-Thursday in office and Monday/Friday remote.
Role Description
- Provide first-line response for remote customers requiring assistance with information technology issues and problems within SHI's cloud support customer portfolio.
- Respond to requests for technical assistance by phone, email, or using the service desk management system.
- Enter and manage all incidents and problems in the incident management system and liaise between customers and technical escalation teams.
- Energetically follow up on open incidents and problems and provide status updates and feedback to end users while problems are being investigated.
- Troubleshoot software applications such as Azure Active Directory, Cloud PBX/PSTN, Microsoft Office , Microsoft Delve, Microsoft Intune Device Management, Power BI, Project Online, SharePoint, Skype, Secure Productive Enterprise (SPE), and Windows10.
- Support multiple versions of Windows Operating Systems.
- Troubleshoot and Support smartphone mobile applications
- Provide support for AWS, Azure, O365, and Google Cloud account teams.
- Support projects assigned by the Service Desk Lead/Supervisor
Behaviors and Competencies
Multi-Tasking: Can identify opportunities for task optimization, propose solutions, and manage multiple tasks without explicit instructions.
Organization: Can prioritize daily tasks, manage personal workflow, and utilize basic tools to keep track of responsibilities.
Self-Motivation: Can identify personal or professional growth opportunities, propose self-improvement strategies, and take action without explicit instructions.
Initiative: Can identify opportunities for improvement, propose solutions, and take action without explicit instructions.
Adaptability: Can adjust to changes in the work environment, manage multiple tasks, and effectively handle uncertainty.
Communication: Can effectively communicate complex ideas and information, and can adapt communication style to the audience.
Problem-Solving: Can identify problems, propose solutions, and take action to resolve them without explicit instructions.
Teamwork: Can work effectively in a team, contributing ideas and effort, and respecting the contributions of others.
Time Management: Can generally use time effectively and is working towards improving task prioritization and deadline management.
Presenting: Can prepare and deliver presentations, addressing key points and responding to questions with clarity.
Skill Level Requirements
- Ability to simplify and effectively communicate complex problems to stakeholders across various functions and levels. - Basic
- The ability to tackle problems by using a logical, systematic, sequential approach. - Basic
Other Requirements
- Completed Bachelor's Degree in a related field, or relevant work experience required.
- 2+ years of experience working in a Service Desk environment - preferably with a global organization.
- Excellent working knowledge of computer systems, hardware, and software.
- Experience supporting and troubleshooting Azure Active Directory, Office 2016, Office 365, mobile Office 365, Outlook/Exchange, and Windows 10.
- Must be able to work various shifts to support 24 by 7 by 365 operations
- Must be able to participate in on-call rotation
The estimated annual pay range for this position is $0,000 - 65,000 which includes a base salary. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.
Equal Employment Opportunity - M/F/Disability/Protected Veteran Status
Service Desk Analyst

Posted 16 days ago
Job Viewed
Job Description
**Since 1989, SHI International Corp. has helped organizations change the world through technology. We've grown every year since, and today we're proud to be a $15 billion global provider of IT solutions and services.**
**Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next.** **But the heartbeat of SHI is our employees - all 6,000 of them.** **If you join our team, you'll enjoy:**
+ **Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.**
+ **Continuous professional growth and leadership opportunities.**
+ **Health, wellness, and financial benefits to offer peace of mind to you and your family.**
+ **World-class facilities and the technology you need to thrive - in our offices or yours.**
**Job Summary**
SHI has an exciting opportunity available on our IT Cloud Service Desk Operations Team. This team is responsible for incident and problem management related to the maintenance and support of SHI's Cloud Support customer environment, providing a single view to the organization for Cloud Customer technology-related incidents. We are looking for someone with excellent customer service/service desk skills, creative troubleshooting techniques, and a good working knowledge of desktop and laptop computer hardware and operating systems, network printers, mobile devices, and Office 365 product support. Candidate must also possess a genuine interest in a technical support services career. On-the-job training will be provided but the successful candidate will also be expected to learn quickly through independent study.
This position is hybrid in our Austin or New Jersey office, Tuesday-Thursday in office and Monday/Friday remote.
Role Description
- Provide first-line response for remote customers requiring assistance with information technology issues and problems within SHI's cloud support customer portfolio.
- Respond to requests for technical assistance by phone, email, or using the service desk management system.
- Enter and manage all incidents and problems in the incident management system and liaise between customers and technical escalation teams.
- Energetically follow up on open incidents and problems and provide status updates and feedback to end users while problems are being investigated.
- Troubleshoot software applications such as Azure Active Directory, Cloud PBX/PSTN, Microsoft Office , Microsoft Delve, Microsoft Intune Device Management, Power BI, Project Online, SharePoint, Skype, Secure Productive Enterprise (SPE), and Windows10.
- Support multiple versions of Windows Operating Systems.
- Troubleshoot and Support smartphone mobile applications
- Provide support for AWS, Azure, O365, and Google Cloud account teams.
- Support projects assigned by the Service Desk Lead/Supervisor
Behaviors and Competencies
Multi-Tasking: Can identify opportunities for task optimization, propose solutions, and manage multiple tasks without explicit instructions.
Organization: Can prioritize daily tasks, manage personal workflow, and utilize basic tools to keep track of responsibilities.
Self-Motivation: Can identify personal or professional growth opportunities, propose self-improvement strategies, and take action without explicit instructions.
Initiative: Can identify opportunities for improvement, propose solutions, and take action without explicit instructions.
Adaptability: Can adjust to changes in the work environment, manage multiple tasks, and effectively handle uncertainty.
Communication: Can effectively communicate complex ideas and information, and can adapt communication style to the audience.
Problem-Solving: Can identify problems, propose solutions, and take action to resolve them without explicit instructions.
Teamwork: Can work effectively in a team, contributing ideas and effort, and respecting the contributions of others.
Time Management: Can generally use time effectively and is working towards improving task prioritization and deadline management.
Presenting: Can prepare and deliver presentations, addressing key points and responding to questions with clarity.
Skill Level Requirements
- Ability to simplify and effectively communicate complex problems to stakeholders across various functions and levels. - Basic
- The ability to tackle problems by using a logical, systematic, sequential approach. - Basic
Other Requirements
- Completed Bachelor's Degree in a related field, or relevant work experience required.
- 2+ years of experience working in a Service Desk environment - preferably with a global organization.
- Excellent working knowledge of computer systems, hardware, and software.
- Experience supporting and troubleshooting Azure Active Directory, Office 2016, Office 365, mobile Office 365, Outlook/Exchange, and Windows 10.
- Must be able to work various shifts to support 24 by 7 by 365 operations
- Must be able to participate in on-call rotation
The estimated annual pay range for this position is $0,000 - 75,000 which includes a base salary. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.
Equal Employment Opportunity - M/F/Disability/Protected Veteran Status
Registered Nurse 1st Assist (RN) Perioperative Support Services Full Time Day
Posted today
Job Viewed
Job Description
Location: Newark Beth Israel Medical Ctr
Department Name: Perioperative Support Services
Req #:
Status: Salaried
Shift: Day
Pay Range: $125,000.00 - $170,000.00 per year
Pay Transparency:
The above reflects the anticipated annual salary range for this position if hired to work in New Jersey.
The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience.
Job Overview:
First established in 1901, Newark Beth Israel Medical Center is a 665-bed quaternary care, teaching hospital that provides comprehensive health care for the region. Staffed with more than 800 physicians, 3200 employees, and 150 volunteers, our hospital is ready to provide you and your family with the quality care you need.
At Newark Beth Israel Medical Center, we are committed to quality and excellence in patient care.
Qualifications:
Required:
* ASN or Nursing Diploma
* Five years nursing experience with three years of experience as competent scrub and circulating nurse in the OR with demonstrated knowledge and skills in those procedures for which a first assistant would be utilized
* Strong communication and organizational skills
* Proficient computer skills
Preferred:
* BSN
Certifications and Licenses Required:
* Active NJ RN license or compact RN license with NJ endorsement
* BLS from the American Heart Association
* CNOR
* ACLS
* RNFA- accredited institution approved by the Association of Higher Learning or its equivalent
* CRNFA- accredited institution approved by the Association of Higher Learning or its equivalent
Scheduling Requirements:
* Day Shift, 37.5
* Full Time
Essential Functions:
* The RNFA through organized instruction and supervised clinical practice has developed the cognitive, psychomotor, and affective behaviors necessary to function interdependently with the operating surgeon during the intraoperative phase of Perioperative Nursing.
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Benefits and Perks:
At RWJBarnabas Health, our employees are at the heart of everything we do. Driven by our Total Wellbeing promise, our market-competitive offerings include comprehensive benefits and resources to support our employees' physical, emotional, financial, personal, career, and community wellbeing. These benefits and resources include, but are not limited to:
* Paid Time Off including Vacation, Holidays, and Sick Time
* Retirement Plans
* Medical and Prescription Drug Insurance
* Dental and Vision Insurance
* Disability and Life Insurance
* Paid Parental Leave
* Tuition Reimbursement
* Student Loan Planning Support
* Flexible Spending Accounts
* Wellness Programs
* Voluntary Benefits (e.g., Pet Insurance)
* Community and Volunteer Opportunities
* Discounts Through our Partners such as NJ Devils, NJ PAC, and Verizon
* ….and more!
Choosing RWJBarnabas Health!
RWJBarnabas Health is the premier health care destination providing patient-centered, high-quality academic medicine in a compassionate and equitable manner, while delivering a best-in-class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health.
RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey-whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education.
Equal Opportunity Employer
At RWJBarnabas Health, our market-competitive Total Rewards package provides comprehensive benefits and resources to support our employees physical, emotional, social, and financial health.
* Paid Time Off (PTO)
* Medical and Prescription Drug Insurance
* Dental and Vision Insurance
* Retirement Plans
* Short & Long Term Disability
* Life & Accidental Death Insurance
* Tuition Reimbursement
* Health Care/Dependent Care Flexible Spending Accounts
* Wellness Programs
* Voluntary Benefits (e.g., Pet Insurance)
* Discounts Through our Partners such as NJ Devils, NJ PAC, Verizon, and more!
RWJBarnabas Health is an Equal Opportunity Employer