117 Support Services jobs in Westwood
Support Services Team Leader

Posted 16 days ago
Job Viewed
Job Description
***Pay Range:** **$20.00 - $25.00 per hour**
**All job offers will be based on a candidate's skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data**
**Work Schedule:** **Monday - Friday 11:00pm - 7:30am; alternating weekends**
**Work Location: Woodland Park ,NJ**
**Benefits:** **Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only.** **For more detailed information, please** **click here ( **.**
**Job Responsibilities:**
**·** **Assist in the supervision of the day to day operations of the** **Department Name** **department**
**·** **Help lead the team in their daily processes and procedures**
**·** **Assist with preparation of laboratory specimens for analysis and testing**
**·** **Oversee routing of specimens to their respective prep areas**
**·** **Encourage process improvements and best practices**
**·** **Perform quality assurance checks to ensure efficiency and accuracy**
**·** **Resolve any production errors as requested by management**
**·** **Research and resolve any production errors while escalating when necessary**
**·** **Engage in continuous process and service level improvements**
**·** **Perform quality assurance checks to ensure efficiency and accuracy**
**·** **Responsible for enforcing and managing policies and procedures**
**·** **Perform administrative duties as needed**
**Job Requirements:**
+ **High school diploma or equivalent**
+ **Associates degree or higher is a plus**
+ **3 years of relevant experience; preferably in a clinical laboratory**
+ **Prior leadership experience is a plus**
+ **Familiarity with laboratory operations as well as policies and procedures is preferred**
+ **Strong computer skills and working knowledge of Microsoft Office**
+ **Excellent communication skills; both written and verbal**
+ **High level of attention to detail with strong organizational and prioritization skills**
**·** **Strong critical thinking skills with the ability to make decisions in a fast paced environment**
**·** **Ability to handle the physical requirements of the position**
**_If you're looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference, apply today!_**
**Labcorp is proud to be an Equal Opportunity Employer:**
Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.
**We encourage all to apply**
If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site ( or contact us at Labcorp Accessibility. ( ) For more information about how we collect and store your personal data, please see our Privacy Statement ( .
On-site Technology Support Services

Posted 16 days ago
Job Viewed
Job Description
**The opportunity**
As a member of the On-site technical support team, you play a crucial role in keeping IT operations running smoothly and ensuring your customers have the support they need to effectively utilize technology in their day-to-day work. Join us and build an exceptional experience for yourself, and a better working world for all.
**Your key responsibilities**
**Audio Visual Responsibilities of an On-Site Technician:**
+ Microsoft Surface Hubs - Understand how to configure surface Hub settings, including display and audio settings, and network configurations. Ability to reset or reconfigure the device when necessary.
+ Crestron - Diagnose and resolve network connectivity issues for Crestron devices, including wired and wireless connections. Ensure that all devices are properly connected to the network and can communicate with each other. Diagnose and fix audio issues, such as volume control, speaker output, and microphone functionality. Troubleshoot video issues, including display problems and resolution settings.
+ Microsoft Teams Rooms - Diagnose and resolve connectivity issues for MTR's and ensure that the system is properly connected to the internal network. Ability to troubleshoot issues related to the MTR's user interface, including touch panel responsiveness and meeting controls. Ensure the interface is properly displaying meeting information and controls
+ Additional technologies to support - Condeco, Barco Click Share, Pano, Polycom, Cisco, AV equipment (speakers, cameras, and monitors/kiosks)
**Technical Responsibilities of an On-Site technician:**
+ Providing support to all customers within your coverage location(s): who may be working on-site, at a client engagement or off-site
+ Troubleshooting and Problem solving: PC, MAC, application, AV, and network connectivity issues, etc.
+ ServiceNow ticket management; prioritizing tickets and awareness of SLAs
+ Supporting Microsoft Windows and MAC operating systems
+ Working knowledge of Microsoft applications: Outlook, Teams, OneDrive, Office365
+ Asset management: shipping, receiving, tracking, and managing hardware assets from acquisition through disposal process
+ Printer support (installation, configuration, relocation, and troubleshooting)
+ Event and Meeting Support (may occur on-site or off-site)
+ Occasional travel may be required to support other EY locations, client engagement sites, or off-site events
+ Provide remote hands support while guided by our network operations team (checking ports, tracing cables, rebooting hardware, upgrading devices)
+ VIP/White Glove support
+ Occasional after-hour support may be required
**Skills and attributes for success**
**Interpersonal skills an On-site technician should have:**
+ Outstanding customer service skills
+ Excellent communication skills
+ Great team mentality
+ Self-motivated, organized, detail oriented, ability to multi-task
+ Desire to learn and build a career as unique as you are
**Experience Requirements:**
2+ years of on-site technical support experience, or degree in related discipline
EY exists to build a better working world, helping to create long-term value for clients, people, and society. EY is an equal opportunity, affirmative action employer providing equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, national origin, disability status, or any other legally protected basis. EY is committed to providing reasonable accommodation to qualified individuals with disabilities
.
Fortune Best Workplaces for Women
Fortune 100 Best Companies to Work For list for 24th year. (US)
America's Greatest Workplaces for Diversity 2023 by Newsweek
**What we offer**
The compensation ranges below are provided in order to comply with United States pay transparency laws. Other geographies will follow their local salary guidelines, which may not be a direct conversion of published US salary ranges. We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The salary range for this job in most geographic locations in the US is $46,800 to $4,900 . The salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is 56,200 to 96,500 . Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
+ **Continuous learning:** You'll develop the mindset and skills to navigate whatever comes next.
+ **Success as defined by you:** We'll provide the tools and flexibility, so you can make a meaningful impact, your way.
+ **Transformative leadership:** We'll give you the insights, coaching and confidence to be the leader the world needs.
+ **Diverse and inclusive culture:** You'll be embraced for who you are and empowered to use your voice to help others find theirs.
**If you can demonstrate that you meet the criteria above, please contact us as soon as possible.**
**The exceptional EY experience. It's yours to build.**
**EY | Building a better working world**
EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.
Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.
Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.
EY is an equal opportunity, affirmative action employer providing equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.
EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, type Option 2 (HR-related inquiries) and then type Option 1 (HR Shared Services Center), which will route you to EY's Talent Shared Services Team or email SSC Customer Support at ssc.customersup
LPN-Community Support Services-Behavioral Health
Posted 4 days ago
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Job Description
LICENSED PRACTICAL NURSE -COMMUNITY SUPPORT SERVICES
NEW GRADUATE LPN'S ENCOURAGED TO APPLY. Full-Time. $25.80 per hour. Full-time 40 hours Monday through Friday flexible schedule.
SOUTH JERSEY BEHAVIORAL HEALTH RESOURCES, INC. (SJBHR), a 501(c) (3) which may qualify for Public Service Loan Forgiveness. Is a community-based mental health organization dedicated to providing quality behavioral health services since 1984.
SJBHR is currently seeking a full-time LPN to work in our community support services program serving consumers in the community with sever and persistent mental illness. We offer a robust benefits and time off package including Health and Dental, Life insurance, AFLAC, EPA, Employee discounts, two weeks vacation, 11 holidays, four personal days, and 12 sick days.
Under supervision of the Director of Nursing or designee, the Community Support Services LPN provides nursing services and education for the agency's consumer population enrolled in the Community Support Services (CSS) programs at South Jersey Behavioral Health Resources, Inc.
Consumers are provided nursing services via flexible nursing staff schedule
Certifications, Licenses/Registrations
Current New Jersey licensure as an LPN is required.
A valid driver's license is required. Driver's abstract must meet insurance carrier's requirements.
Education and/Experience
Graduation from an accredited school of practical nursing is required.
Mental health experience is preferred.
Provides a minimum of 5 hours daily of direct face to face nursing and/or mental health rehabilitation services to consumers according to the consumer's individual rehabilitation plan, and documents observations, information and services provided.
Assess the medical needs of each consumer and coordinate care with treating provider
Provides medication administration and education to consumers, monitors consumer side effects and reports any problematic reactions to supervisor/treating physician
Provides consumers education regarding medication and other health related issues. Provides family education.
Prepares clear, sound, accurate, and informative documentation of all consumer interaction and corresponding follow-up activity in accordance with CSS documentation standards.
Provides monthly clinical record audits.
Reviews labs and medical records. Reports abnormal findings to their supervisor and ordering physician.
Assistant Director, Engineering and Support Services
Posted today
Job Viewed
Job Description
About NYC Health + Hospitals
NYC Health + Hospitals is the largest public health care system in the United States. We provide essential outpatient, inpatient and home-based services to more than one million New Yorkers every year across the city’s five boroughs. Our large health system consists of ambulatory centers, acute care centers, post-acute care/long-term care, rehabilitation programs, Home Care, and Correctional Health Services. Our diverse workforce is uniquely focused on empowering New Yorkers.
At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.
Work Shifts
8:00 A.M – 4:00 P.M
Duties & Responsibilities
Purpose of Position
Under general supervision of the Director, Engineering and Support Services, assists in planning, directing, coordinating and evaluating capital programs of the Corporation, including General Construction, Telecommunications, Energy Conservation and other Engineering Support Programs. In collaboration with the Director, formulates and evaluates programs and projects of the office and supervises the functional programming activities of discrete units directed toward accomplishing the division’s objectives.
Examples of Typical Tasks
- Plans and develops engineering projects concerned with problems which have a major impact on the operation and function of a designated unit.
- Directs, coordinates and maintains control over project assignments and related activities.
- Prepares reports, develops and prepares engineering management audits, studies, surveys for Director of Engineering and Support Services and/or other Corporate officers detailing proposed new programs, statistical studies, leasing property, health facilities planning with recommendations and other data as required. Monitors progress and implementation of approved recommendations.
- Maintains liaison with Federal, State and City agencies pertaining to engineering design, construction and other related areas.
- Plans and implements programs to establish performance standards to attain increased productivity and accountability.
- Supervises project activities through the assignment of qualified key personnel by establishing and maintaining project budget, equipment, material supplies and necessary services and by obtaining and furnishing personnel with basic job information.
- Attends staff meetings, reviews capital and expense budget submissions and provides recommendations regarding proposed projects and programs.
- Participates in collecting and providing management information to record and report status of projects, assignment and cost by Capital Budget Control and other departments.
- May provide consultation services to Executive Directors pertaining to engineering, construction design projects and other engineering support programs and functions.
- Coordinates efforts and cooperates with Departmental Managers and Directors on matters of mutual concern and extends functional guidance and assistance.
- Participates in developing and preparing standard methods and procedures for implementation of maintenance operations, construction contracts, capital projects development and support service program activities. Provides technical assistance in review of existing maintenance and engineering procedures, service and construction contracts and preventative maintenance for all Corporate facilities.
Minimum Qualifications
* Qualification for Central Office.
# Qualification for Health Care Facilities.
1. A Baccalaureate Degree in Engineering or Architecture from an accredited college or university; or,
2. New York State licensure as a Professional Engineer or Registered Architect; and,
3. Five years of experience in Construction, Design, Engineering or related fields in a health care environment, including three* or two# years in a supervisory capacity; or,
4. A satisfactory equivalent combination of education, training and experience.
Department Preferences
- Bachelor's degree in Architecture, Engineering, Industrial Engineering, Contruction Management or an approved related discipline from an accredited college or university
Benefits
NYC Health and Hospitals offers a competitive benefits package that includes:
- Comprehensive Health Benefits for employees hired to work 20+ hrs. per week
- Retirement Savings and Pension Plans
- Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts
- Loan Forgiveness Programs for eligible employees
- College tuition discounts and professional development opportunities
- College Savings Program
- Union Benefits for eligible titles
- Multiple employee discounts programs
- Commuter Benefits Programs
Bilingual Advocate - Crime Victim Advocacy & Support Services
Posted 2 days ago
Job Viewed
Job Description
Overview:
Westchester Jewish Community Services (WJCS), a non-profit organization, was founded in 1943 and has grown to be the largest provider of licensed outpatient community mental health services and one of the largest human service agencies in Westchester County. We provide state-of-the-art programs and services and compassionate care to more than 20,000 people of all ages and backgrounds each year.
We are currently seeking a full-time bilingual Advocate for our Crime Victims and Advocacy Support Services Program (CVASSP). Under the Advocate Supervisor, the Advocate will provide advocacy and support services to survivors of violence in the CVASS program. The salary range is $50,000-$52,000.
Responsibilities:
As a valued member of our team, your responsibilities will include, but are not limited to:
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Assisting in linkages to services and provide resources to victims.
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Accompaniment to court, medical appointment and hearings with law enforcement.
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Assistance with accessing public benefits.
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Submitting documentation to obtain billing for services rendered.
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Providing on-call coverage for afterhours hotline.
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Other duties as assigned.
Requirements:
We are seeking candidates who possess the following qualifications:
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High School Diploma required, Bachelor’s Degree is preferred.
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Driver’s License and access to reliable transportation required.
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Prior experience working with victims of crime.
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Strong awareness of emotional needs of crime victims: assessments and coordination of referrals for clinical work in partnership with TLC.
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Excellent interpersonal and engagement skills.
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Knowledge of resources available to crime victims.
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Ability to assess for safety and create safety plans.
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Bilingual English/Spanish.
What WJCS has to offer you:
In addition to meaningful work and a supportive team environment, we offer a competitive benefits package, including:
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Generous paid time off
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Comprehensive Health Benefits, Flexible Spending Account (FSA) and a Healthcare Reimbursement Arrangement (HRA)
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403(b) Plan and an Agency-Paid Pension Plan
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Ongoing Professional Development and Training
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Employee Assistance Program
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Disability and life insurance
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Staff appreciation events and employee mental health & wellness initiatives
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Tuition, day-care, and personal emergency reimbursements
WJCS INC. IS AN EQUAL OPPORTUNITY EMPLOYER
Success Coach, Student Support Services Classic Program
Posted 4 days ago
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Job Description
We are seeking a full-time Success Coach for our Student Support Services Program (SSS-Classic). This person will maintain a full-time caseload and provide coaching and academic support to assigned students. The SSS-Classic Success Coach will report to the Program Director and assist in all aspects of program development, recruitment, outreach, and evaluation.
This is a full-time, grant-funded administrative position.
Example of Duties:
- Provide individual and group coaching to assigned students including academic advisement, career and life planning, and transfer counseling.
- Coordinate leadership development, educational, cultural and social activities for program participants.
- Assist with the development, administration, and evaluation of retention programs including the learning communities' initiative, career planning, and new student orientation.
- Monitor student progress and recommend appropriate interventions and services.
- Assist in the identification and implementation of development and instructional support resources for the special needs program participants.
- Maintain accurate records of student caseload.
- Make referrals, as needed, to social and community agencies and College offices.
- Teach assigned section of the College Experience course each semester.
- Participate in professional development and/or in-service training as provided by the College.
- Perform related duties, including Saturday and evening duties as assigned by the Program Director.
- Bachelor's degree in Student Personnel Services, Counseling, Social Work, or related field
- Minimum two (2) years of experience in an urban environment working with academically disadvantaged students preferred
- Strong verbal, written, organizational, and interpersonal skills.
Compensation: Salary is determined by a variety of criteria, including but not limited to, previous relevant experience, education level, and certifications. The starting salary for this position is $40,000.
Benefits: PCCC offers a variety of benefits which include:
- Excellent New Jersey State health insurance plans
- Dental Plan options 100% covered by employer
- Retirement systems through New Jersey State
- Tuition waivers for PCCC courses for employees and eligible dependents, per terms of the relevant labor contract (Some fees may still apply.)
- Tuition reimbursement for all full-time employees, excluding grant-funded positions, per terms of the relevant labor contract
- Short-term disability providing up to 26 weeks of paid leave, per terms of carrier (excluded for faculty and grant-funded positions)
- Paid Holidays
- Vacation, Sick, Personal, and Floating Holiday hours (*Prorated based on hire date)
Sick
Personal
Floating Holiday
Administrators
154 hours
105 hours
28 hours
14 hours
The college also offers optional programs such as:
- Employee Assistance Program provides free, confidential, limited counseling services, work-life assistance, legal and financial guidance.
- Commuter Benefits : Free parking access is provided on site. An optional Transit Pre-Tax Plan is available which allows employees to use pre-tax dollars to purchase eligible transit expenses.
- Flexible Spending Account allows employee to contribute pre-tax dollars to use for eligible out-of-pocket medical and dependent care expenses.
- Supplemental insurance provides cash benefits to assist with out-of-pocket expenses when hurt or sick.
- Voluntary Annuity Programs: Additional contributions to retirement account
Clinical Trainer, Patient Support Services (Per Diem)

Posted 16 days ago
Job Viewed
Job Description
This per diem Clinical Trainer role is aligned with IQVIA's Centralized Outsourcing Operations Hub (COOH) team supporting Patient Support Services in a both call center environment and in-person clinical education engagements with patients and healthcare providers. In this project-based, per diem Clinical Trainer role for Patient Support Services, you will be primarily responsible for the delivery of training, with content development as appropriate based upon project assignments. With limited guidance, this role will provide expertise to support training initiatives. The Clinical Trainer will need to demonstrate the ability to work collaboratively with cross-functional partners to ensure the delivery of business results.
**Clinical Trainer Responsibilities**
+ Responsible for the development and delivery of aligned training, as well as foundational and advanced clinical skills training supporting both patients and healthcare providers
+ Function as a subject matter expert and deliver on all aspects of training (home study, live, and virtual) programs leveraging adult leaning principles, including but not limited to the following: agenda creation and revisions, new hire on-boarding, training communications, compilation/creation of master slide decks, coordination of presenters for live and virtual training events/POAs, development of workshops, leader guides and train-the-trainer events, and reinforcement training activities
+ Consults and collaborates with client medical, commercial, and regulatory leadership, as well as IQVIA program leadership, to identify training needs/gaps and design and deliver training that enhances team effectiveness
**Required Qualifications**
+ Bachelor's degree from an accredited College or University or equivalent experience required
+ 2-years or more experience in training and education in the pharmaceutical or medical device industry, or equivalent experience required
+ The ability to collaborate effectively with internal partners to identify commonalities, use resources, and achieve goals
+ Demonstrated drive and initiative to identify and deliver on initiatives with limited direction
+ A strong understanding of technological resources; examples include Outlook, Word, PowerPoint, and Excel
+ Must have a private workspace free of distraction to adhere to HIPAA compliance/guidelines. Workspace must include internet plug-in accessibility
**Preferred Qualifications**
+ Active and Unrestricted RN license with at least five (5) years' clinical experience is preferred
+ At least 2-years' experience as a Clinical Trainer, Clinical Nurse Educator, or Patient Ambassador is preferred
+ Experience in remote/virtual pharmaceutical Call Center providing patient education and support preferred
+ Experience delivering training on Motivational Interviewing with patients preferred
+ Experience with common lab testing and diagnostics (ECG, OCT, ECHO, PFT and genetics) preferred
+ Infusion experience preferred
**Job Requirements:**
+ Ability to collaborate effectively with cross-functional partners
+ Excellent interpersonal, project management and organizational skills
+ Strong foundation in virtual engagement platforms (e.g. MS Teams)
+ Excellent presentation/facilitation skills (virtual and live)
+ Excellent coaching and counseling skills (virtual and live live)
+ Excellent problem solving and critical thinking skills
+ Initiative-taking and positive approach to providing solutions
+ Ability to operate independently and to make informed decisions
+ Excellent verbal and written communication skills
+ Excellent vendor management skills
+ Strong attention to detail
+ High degree of discretion and confidentiality
+ Ability to establish and maintain effective working relationships with coworkers, managers and clients
+ Ability to stand for long periods of time, bend, kneeling and some lifting of equipment may be required of up to 50 pounds
+ Ability to travel: 20%
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. potential base pay range for this role is $75 - $110 per hour. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create connections that accelerate the development and commercialization of innovative medical treatments. Everything we do is part of a journey to improve patient outcomes and population health worldwide.
To get there, we seek out diverse talent with curious minds and a relentless commitment to innovation and impact. No matter your role, everyone at IQVIA contributes to our shared goal of helping customers improve the lives of patients everywhere. Thank you for your interest in growing your career with us.
EEO Minorities/Females/Protected Veterans/Disabled
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Children and Family Treatment and Support Services Provider
Posted 4 days ago
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Job Description
Position Overview :
Children and adolescents in our program have experienced multiple types of trauma and loss. Some are diagnosed with one or more behavioral/mental health diagnoses. The Children and Family Treatment and Support Services (CFTSS) Provider will be responsible for providing interventions that support the wellbeing and safety of children and adolescents. The CFTSS Provider will support children in accessing resources that will foster growth and success. The CFTSS Provider will work in collaboration with the Health Home Care Managers and the Family Foster Care Mental Health Team to ensure that the needs of the youth/families are being met. Position may require flexible scheduling of hours to accommodate evening and weekend commitments.
Position Qualifications:
Bachelor’s Degree in related field, plus two years applicable experience, in children’s mental health, addiction, and/or foster care/child welfare/juvenile justice. Bilingual Spanish-speaking is preferred. Must be computer literate. NYS Valid Driver’s license. Ability to travel to client homes in various locations to provide services. Must have access to and be proficient with computer systems. Ability to navigate NYC and surrounding areas successfully (geography/communities). Evening and weekend availability. Must Pass Fingerprint/ Background Clearance. Ability to manage time: service provision and timely documentation submission.
The Children’s Village does not discriminate against any employee, prospective employee or contractor because of race, color, religion, sex, sexual orientation, gender identity, gender expression, creed, age, national origin, citizenship status, physical or mental disability, marital status, veteran status, genetic predisposition, domestic violence victim status, criminal conviction history or any other protected classification under federal, state or local law.
Social Worker - Office of Student Support Services (NBOE)
Posted 25 days ago
Job Viewed
Job Description
Instructional - Other Titles/Social Worker
Date Posted:
3/10/2025
Location:
Office of Student Support Serv -410
NEWARK BOARD OF EDUCATION
HUMAN RESOURCE SERVICES
765 BOARD STREET, NEWARK, NJ 07102
ROGER LEÓN, SUPERINTENDENT
SOCIAL WORKER
Office of Student Support Services
(Pending availability of funds and Board of Education approval)
The Superintendent invites all qualified and interested persons to apply for the position of Social Worker within the Office of Student Support Services.
QUALIFICATIONS AND REQUIREMENTS
- An appropriate New Jersey Department of Education Standard Certificate or eligible for an Emergency certificate as deemed necessary by . '
- Master's degree in Social Work from an accredited college or university.
- New Jersey Standard School Social Worker or eligible for an Emergency certificate.
- Licensed Clinical Social Worker preferred.
- New Jersey Bilingual/Bicultural Education certificate preferred.
- The following three options are allowed as alternatives in lieu of possessing a New Jersey Bilingual/Bicultural Education certificate
- You may present evidence of passing the oral and written language proficiency tests (OPI & WPT) in your target language with Language Testing International. The passing scores for both tests must be a minimum of Advanced Low; or
- A degree from an accredited University in the target language; or
- A World Language Certificate in the target language
- Manages mental health programming for the district.
- Develops and procures mental health resources and services for student's families, and staff.
- Confers with student support staff in planning strategies, adapting practices and making modifications that will assist children in meeting academic, social emotional, behavioral and career goals.
- Conduct trainings to promote mental health initiatives.
- Coordinates meetings with social service, mental health agencies, hospital centers, and other outside organizations/agencies to develop partnerships focused on mental health.
- Assists student support team members with strategies for involving and educating families, students, and school staff about mental health and referrals.
- Generates written professional reports at required intervals with statistical data.
- Knowledgeable about and adheres to the State and Federal regulations and established departmental procedures.
- Maintains and reports at required intervals accurate statistical data related to productivity
- Provides support around Title IV grant related activities.
- Perform other duties as assigned.
SALARY, EMPLOYMENT PERIOD and UNION AFFILIATION
- Salary: $70,125 - $109, SY)
- Employment Period: Ten (10) Months
- Affiliation: Newark Teacher's Union (NTU)
Newark Board of Education offers a comprehensive benefit program to eligible employees. For details, please go to
HOW TO APPLY
The Newark Board of Education is only accepting electronic applications.
THE NEWARK BOARD OF EDUCATION IS AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER
Service Desk Analyst

Posted 17 days ago
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Job Description
Our mission is to empower our customers to advance healthcare, and our success starts with our teammates.
Owens & Minor teammate benefits include:
+ Medical, dental, and vision insurance, available on first working day
+ 401(k), eligibility after one year of service
+ Employee stock purchase plan
+ Tuition reimbursement
The anticipated salary range for this position is $75,000-$80,000. The actual compensation offered may vary based on job related factors such as experience, skills, education and location.
**POSITION SUMMARY**
Desktop Support Analyst within the Owens & Minor Global IT End User Experience Team. Provides technical support and troubleshooting for endpoint devices, including Windows 10 & 11 laptops and desktops. Ensures timely resolution of issues to maintain operational efficiency and user satisfaction. As a key member of the End User Experience Team, collaborates with IT leadership to implement and uphold Owens & Minor's IT strategy, aligning with the overall business objectives. This position will primarily support US-based teammates and will align with typical continental US work hours, however this role will interact and collaborate with a larger global team.
**ESSENTIAL JOB FUNCTIONS:**
+ **Support the Mission and Vision:** Supports the mission and vision of Owens & Minor's Global Infrastructure Delivery Excellence organization, fostering a business-oriented culture and mindset driven by continual service improvement techniques.
+ **Provide Technical Support:** Answer and resolve endpoint migration-related requests/incidents over the phone, Teams, remotely, or in-person efficiently and professionally as part of a global Desktop Support Team.
+ **Diagnose and Troubleshoot Issues:** Offer Level One to Level Three solutions by diagnosing hardware, software, printing, and network connectivity issues, including LAN, WAN, WLAN, and VPN access in a Windows 10/11 and Microsoft Office 365 environment.
+ **Configure Endpoint Devices:** Configure endpoint hardware/software, including desktops and laptops, ensuring proper setup and functionality.
+ **Manage Incident Resolution:** Proficiently manage the resolution of inbound requests and/or incidents, balancing the need for customer service and issue resolution.
+ **Communicate Technical Concepts:** Effectively translate moderately complex technical concepts into easy-to-understand language to assist non-technically oriented customers.
+ **Record Interactions:** Record all interactions with customers in an incident management tracking tool (ServiceNow) to ensure accurate documentation and tracking of issues.
+ **Install and Update Software:** Oversee the installation and update of computer software on end-user computers as needed.
+ **Respond Timely:** Respond to requests in a timely manner to ensure minimal disruption to end-user productivity within expected SLAs.
+ **Collaborate with Teams:** Coordinate and escalate issues to other teams as needed, providing feedback to ensure an excellent customer service experience.
+ **Stay Informed:** Stay abreast of new technologies and platforms, providing recommendations on emerging technologies that should be considered within the EUX Endpoint Lifecycle Management.
+ **Support Special Projects:** Provide support on special projects and initiatives as business needs evolve, such as Windows 10 to Windows 11 migration.
+ **Maintain Best Practices:** Collaboratively establish, update, and maintain best practices for the entire end-user endpoint lifecycle support process.
+ **Provide input** on training programs designed to educate our computer users about basic computer use and specialized applications.
**SUPPLEMENTAL JOB FUNCTIONS:**
+ Performs additional duties as directed.
**Qualifications**
**EDUCATION & EXPERIENCE:**
+ Associate's Degree in Computer Science, Information Systems, or related field of study, or equivalent work experience
+ Minimum of 2-3 years of experience in IT support roles, specifically in desktop support or helpdesk environments
+ Experience with Windows 10/11 operating systems and Microsoft Office 365.
+ Familiarity with endpoint device management, including installations, upgrades, and troubleshooting.
+ Experience with incident management tools, such as ServiceNow, is preferred.
+ Strong customer service skills and the ability to communicate technical concepts to non-technical users.
**KNOWLEDGE SKILLS & ABILITIES:**
+ **Technical Proficiency:** Strong knowledge of Windows 10/11 operating systems, Microsoft Office 365, and endpoint device management.
+ **Problem-Solving Skills:** Excellent troubleshooting skills for hardware, software, and network connectivity issues.
+ **Customer Service Orientation:** Strong customer service skills with the ability to communicate effectively with non-technical users.
+ **Communication Skills:** Ability to explain technical concepts (both verbally and written) in simple terms and document interactions accurately in incident management tools like ServiceNow.
+ **Time Management:** Ability to manage multiple tasks and prioritize effectively to ensure timely resolution of issues.
+ **Team Collaboration:** Ability to work collaboratively with other IT teams and escalate issues when necessary to ensure a seamless support experience.
+ **Adaptability:** Willingness to stay updated with new technologies and adapt to changing business needs.
+ **Attention to Detail:** Meticulous in following procedures and documenting support activities to ensure consistency and reliability.
+ **Analytical Thinking:** Ability to analyze and diagnose issues systematically to find effective solutions.
+ **Professionalism:** Maintain a professional demeanor and build positive relationships with end-users and team members.
**ADDITIONAL REQUIREMENTS:**
+ Ability to travel up to 10%; may include international travel
If you feel this opportunity could be the next step in your career, we encourage you to apply. This position will accept applications on an ongoing basis.
Owens & Minor is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, sex, sexual orientation, genetic information, religion, disability, age, status as a veteran, or any other status prohibited by applicable national, federal, state or local law.
Owens & Minor (O&M) is a global healthcare company providing innovative products and solutions across the continuum of care. Our integrated technology, products, and services empower healthcare providers and manufacturers as they make a difference in the lives of patients every day. O&M is headquartered in Richmond, Virginia and is comprised of 17,000+ global teammates. We operate within distribution, production, customer service, and sales facilities located across the Asia Pacific region, Europe, Latin America and North America. We are proud to service healthcare industry customers in 90 countries where we do business today.
**Life at O&M**
When you become an Owens & Minor teammate, you're joining a diverse, vibrant organization with a focus on excellence and integrity. Guided by our shared values-Integrity, Development, Excellence, Accountability, Listening-O&M teammates strive to deliver superior service across the continuum of healthcare. O&M is committed to creating a growth-oriented culture that values each teammate's perspective and contributions.