14 Support Specialist jobs in Fort Oglethorpe

Starting Rate: $18 - $22 /hour based on experience

Environment: Special Education Program, Elementary School

Join the award-winning team at ChanceLight Behavioral Health, Therapy, & Education , a dynamic organization dedicated to providing hope and meaningful outcomes in the lives of exceptional learners. As a Behavior Support Specialist , you will be instrumental in fostering a positive behavior support program and implementing strategies that promote positive behaviors among elementary school students.

If you are passionate about making a difference in a dynamic, student-centered environment and possess the resilience and creativity to tackle challenges, we would love to hear from you!

Key Responsibilities:

• Implement individualized, group, and system-wide interventions to enhance academic, social-emotional, and behavioral outcomes for students.
• Encourage positive behavior and effectively redirect negative behaviors while serving as a behavioral role model for staff.
• Maintain detailed and accurate documentation of behavior strategies and intervention plans.
• Analyze and track behavioral data to monitor student progress in collaboration with IEP teams.
• Provide support to classroom staff in managing student behavior and implementing effective behavior management systems.
• Utilize applied behavior analysis principles to improve student outcomes under the guidance of a board-certified behavior analyst.
• Conduct behavioral observations necessary for developing functional behavior assessments and individual intervention plans.
• Assist teachers with instructional activities and classroom management tasks.
• Respond effectively to crisis situations, employing de-escalation techniques to ensure the safety and continuity of the learning environment.
• Document behavioral incidents and maintain compliance with organizational policies and confidentiality.
• Participate actively in meetings, professional development, and safety initiatives.
• Supervise students during school-related activities and provide support as needed.
• Travel to multiple site locations to provide direct support as directed by the Program Director.
• Perform additional tasks and special projects to improve program excellence.

Qualifications:

• High school diploma or equivalent with basic skills test passage.
• Associate's degree or higher in a related field preferred.
• Currently licensed or in the process of obtaining a registered behavior technician (RBT) credential preferred.
• Valid state driver's license required.
• Ability to obtain certification in crisis management training.
• Prior experience working with children, especially in special education or behavioral health settings.
• Skills in working with individuals with severe learning disabilities and emotional disturbances.
• Familiarity with positive behavior interventions, functional behavior analysis, and behavior intervention plans is advantageous.
• Able to act decisively and calmly in emergencies, demonstrating strong problem-solving skills.
• Excellent communication, organization, and multitasking abilities.
• Proficient in technology, including Microsoft Office Suite and database management.

Discover your purpose with ChanceLight Education, the nation's leading provider of special education programs for children and young adults. For more than 45 years, we have made a positive impact on over 240,000 students across the country.

If you’re ready to create meaningful change and support students in overcoming challenges, this is your chance to shine! Join us in empowering students to reach their fullest potential.

At ChanceLight, we offer a supportive and inclusive environment that fuels growth, collaboration, and empowerment in your career journey.

Perks and Benefits Include:

• Comprehensive Medical, Dental, and Vision Plans
• FREE Telehealth and Counseling Sessions
• Company Paid Life and Disability Insurance
• Flexible Spending and Health Savings Accounts
• Accrual-based Paid Time Off
• 401k Retirement Saving Plan
• Opportunities for Growth and Development
• And many more!

Take the first step towards a rewarding career where every day is an opportunity to transform lives through education!

TITLE: Family Support Manager

REPORTS TO: Senior Project Mgr. or Family Support Specialist Mgr.

SUPERVISORY RESPONSIBILITIES: Responsible for supervision of case management and outreach staff.

BACKGROUND:

USI is a national nonprofit with extensive experience in the design and implementation of place-based human capital development strategies in

communities that are undergoing comprehensive physical revitalization.

Founded in 1978, USI is a leader in community development, supporting about 30,000 economically stressed families, approximately 100,000 individuals, in 53 communities in 28 major metropolitan areas. USI represents a movement towards a future where all children and families will be stable and thriving, supported by our unwavering dedication to being results-based, data-driven, and equity-centered.

JOB SUMMARY :

The Family Support Specialist Manager directs family support services, referrals, and community service coordination to foster economic self-sufficiency and improve the quality of life for residents, leading a team to ensure family stability and success.

JOB RESPONSIBILITIES :

• Lead family support meetings, analyze data, and coordinate strategies to meet performance measures.
• Conduct intake, assessments, and home visits, assisting residents with development plans and service navigation.
• Maintain confidentiality and track resident data in LEARN.
• Attend community meetings and participate in program-related meetings.
• Flexibility to work nights, weekends, and travel as needed.
• Perform additional assigned duties.

QUALIFICATIONS:

• Bachelor's degree required; Master's degree preferred in Social Work, Sociology, Psychology, or relevant field, or equivalent education/experience.
• 5 years of nonprofit or human services experience providing assessments, referrals, and follow-up.
• Supervisory experience preferred.
• Commitment to family-focused service planning and program philosophies.
• Ability to handle privileged information confidentially and culturally sensitive.
• Availability to work evenings/weekends as needed.
• Valid driver's license and access to a vehicle.
• Strong interpersonal, organizational, and time management skills.
• Ability to analyze data and design programs based on resident-driven and data-driven rationale.
• Comfortable working independently and in a team environment.
• Computer proficiency in MS Office Suite and other software.

Urban Strategies, Inc. is an Equal Opportunity Employer.

Material Handling Service Support Specialist

Department: Service

Employment Type: Full Time

Location: BR06- CHATTANOOGA, TN

Reporting To: Karl Duffy

Description

Take Your Career to New Heights as a Service Product Support Specialist!

Why WMH? Because Your Career Deserves More !

At WMH ( we don't just offer jobs-we build unstoppable careers. With over 35 years of industry excellence, we've grown into the Southeast's fastest-growing material handling leader, with 11 locations across NC, SC, TN, VA, GA & AL -and we're just getting started.

We operate on honor, integrity, and a relentless drive for excellence. Your success is our mission , which is why we invest in training, mentorship, and leadership development to accelerate your career.

What sets us apart? We're not just another dealership-we're redefining the industry as a full-scale solutions provider, delivering cutting-edge automation, fleet technology, and next-level innovation that keeps businesses moving forward. When you join WMH, you're stepping into a future filled with opportunity, advancement, and impact -because here, your career moves forward.

As a Service Product Support Specialist , your a detail-driven, customer-focused professional delivering expert technical support and service solutions for our forklift products. Your role is pivotal in ensuring customers receive top-tier service, helping them maintain, troubleshoot, and optimize their material handling equipment for peak performance. The ideal candidate is a technically skilled problem-solver with expertise in forklift systems, a passion for customer service, & a commitment to delivering exceptional solutions that keep industries moving.

Your Mission?
To deliver unmatched excellence in both our products and services, ensuring our customers receive top-tier support and solutions . As a key player in our team, you'll help maintain, optimize, and enhance material handling equipment, keeping industries moving efficiently. This role requires close collaboration with customers, service technicians, and internal teams to proactively diagnose, troubleshoot, and resolve service-related issues-all while upholding WMH's high standards of performance and reliability.

Key Responsibilities

Customer & Technical Support
• Deliver exceptional customer service to both internal and external clients with professionalism and efficiency.
• Act as the go-to expert for service-related inquiries, providing technical guidance to customers, service technicians, and internal teams.

Service Coordination & Efficiency
• Schedule & dispatch service technicians, optimizing workload management for timely and effective service delivery.
• Monitor & manage work in progress (WIP) to ensure service tasks stay on track and meet quality standards.
• Initiate, oversee, & close work orders with precision, maintaining accurate records and ensuring smooth operations.
• Continuously improve service efficiency, productivity, and quality , driving results within the Service Department.

Operational & Administrative Support
• Maintain detailed service documentation , including work orders, reports, and customer communications, ensuring compliance with policies.
• Support rental equipment contracts, shipping , and receiving coordination to streamline external and internal processes.
• Manage data entry, warranty claims, & fleet processing , ensuring timely and accurate resolution.
• Prepare & contribute to monthly departmental reports , fueling data-driven decisions.

Collaboration & Industry Partnerships
• Strengthen relationships with vendors & manufacturers , ensuring seamless communication and support.
• Support internal teams by fostering a collaborative and productive work environment .

Growth & Continuous Improvement
• Stay ahead by developing in-depth expertise in forklift products, technology, and industry best practices.
• Identify opportunities to enhance service processes, customer support, and product performance , driving company success.

Join the Revolution: Our work environment is as diverse as our ambitions, from climate-controlled offices to bustling warehouses.

Power Up: This job is active, demanding your presence - standing, walking, bending, kneeling, stooping, crouching. You'll lift and move items weighing over 50 lbs. Vision? You've got it - close, distant, color, peripheral, depth perception, and a knack for adjusting focus.

Skills, Knowledge and Expertise

Education - High School Diploma or GED required.
Experience: 3-5 years in technical support or service within the material handling or forklift industry . (heavy equipment, agriculture, or automotive parts is a plus.)
Technical Expertise: Deep understanding of forklift systems (electrical, hydraulic, and mechanical), with strong diagnostic and troubleshooting skills.
Customer Focus: Proven ability to deliver outstanding service , build relationships, and communicate effectively with customers and internal teams with confidence and professionalism.
Problem-Solving Mindset: Strong critical thinking and analytical skills to assess issues, adapt to challenges, and implement effective solutions.
Organizational Skills: Ability to manage multiple service tasks, prioritize effectively, and maintain efficiency under pressure.
Team Collaboration: Works well with technicians, parts specialists, sales teams, and vendors to ensure seamless operations.
Tech-Savvy: Proficient in service management software, CRM systems, diagnostic tools, and Microsoft Office Suite .
Work Ethic & Drive : Self-motivated, results-oriented, and fueled by passion for excellence.
Attention to Detail - Precision is your superpower, ensuring accuracy and efficiency in every task.
Strong Communication - Exceptional verbal and written skills to build relationships and drive results.
Leadership & Coaching - The ability to guide , mentor , and elevate those around you.

Perks of Being a WMH Team Member:

Premium Health Coverage - We take care of you with top-tier medical, dental, and vision insurance .

Exclusive Training & Career Growth - Gain cutting-edge technical skills through our in-house training programs.

Competitive Pay + Performance Opportunities - Earn a strong compensation package with potential for incentives & bonuses determined by role, performance, & business demand. Your efforts are not just appreciated but tangibly rewarded!

Paid Time Off & Holidays - Recharge and spend time with loved ones with generous PTO & paid holidays .

Cell Phone Allowance - Stay connected with a monthly phone allowance for business needs.

Retirement & Profit Sharing - Secure your future with a 401(k) plan & profit-sharing benefits .

Work-Life Balance - We understand that flexibility matters and offer schedules that help you thrive.

Collaborative & Inclusive Team - Work with driven, like-minded professionals in an innovative, people-first environment .

Ongoing Professional Development - We invest in your success with mentorship, leadership programs, and skill-building opportunities.

Your Cue: Take the Wheel of Your Future!
This isn't just another job-it's your chance to be part of a powerhouse team that's revolutionizing the industry and redefining careers. At WMH, we don't just keep businesses moving-we propel careers to new heights .

Don't wait. Don't watch. Be part of something BIG, something BOLD, something that makes you excited to jump out of bed every morning!

The future is calling-ignite yours today! Apply now.

Job Description

Job Description

We are hiring a Behavioral Aide & Transportation Support Specialist to assist children and families under the care of the Department of Family and Children Services (DFCS). This position is crucial in providing both behavioral management support and safe, reliable transportation to children who may have experienced trauma.

Key Responsibilities:

• Transport children to and from medical appointments, therapy sessions, school, and family visits.
• Provide one-on-one behavioral support during transportation and appointments.
• Implement de-escalation techniques and positive reinforcement strategies to manage behaviors.
• Communicate effectively with caseworkers, caregivers, and other support staff about child progress and any incidents observed.
• Maintain detailed records of transportation schedules, child behavior, and any incidents during travel.

Qualifications:

• High School Diploma or GED required; Associate’s degree in Psychology, Social Work, or a related field preferred.
• At least 1 year of experience working with children, especially those with behavioral challenges.
• Valid driver’s license with a clean driving record.
• Strong interpersonal skills, patience, and the ability to handle stressful situations calmly.

Company Description

At Encompass, we firmly believe that every person, regardless of their background or circumstances, deserves the opportunity to lead a fulfilling and meaningful life. Our passionate team of professionals is committed to providing the highest quality support and resources to those in need, working tirelessly to turn this belief into a reality.
At the heart of Encompass Human Services is a team of dedicated and compassionate professionals. Our staff members come from diverse backgrounds, including social workers, counselors, therapists, case managers, and experts in various fields of human services. What unites us is a shared commitment to the well-being and success of the individuals and families we serve.

Company Description

At Encompass, we firmly believe that every person, regardless of their background or circumstances, deserves the opportunity to lead a fulfilling and meaningful life. Our passionate team of professionals is committed to providing the highest quality support and resources to those in need, working tirelessly to turn this belief into a reality.
At the heart of Encompass Human Services is a team of dedicated and compassionate professionals. Our staff members come from diverse backgrounds, including social workers, counselors, therapists, case managers, and experts in various fields of human services. What unites us is a shared commitment to the well-being and success of the individuals and families we serve.

Job Description

Job Description

Description

Take Your Career to New Heights as a Service Product Support Specialist! ️
 

Why WMH? Because Your Career Deserves More !

At WMH ( we don’t just offer jobs—we build unstoppable careers.  With over 35 years of industry excellence, we’ve grown into the Southeast’s fastest-growing material handling leader, with 11 locations across NC, SC, TN, VA, GA & AL —and we’re just getting started.

We operate on honor, integrity, and a relentless drive for excellence. Your success is our mission , which is why we invest in training, mentorship, and leadership development to accelerate your career.

What sets us apart? We’re not just another dealership—we’re redefining the industry as a full-scale solutions provider, delivering cutting-edge automation, fleet technology, and next-level innovation that keeps businesses moving forward. When you join WMH, you’re stepping into a future filled with opportunity, advancement, and impact —because here, your career moves forward.  

As a Service Product Support Specialist , your a detail-driven, customer-focused professional delivering expert technical support and service solutions for our forklift products. Your role is pivotal in ensuring customers receive top-tier service, helping them maintain, troubleshoot, and optimize their material handling equipment for peak performance. The ideal candidate is a technically skilled problem-solver with expertise in forklift systems, a passion for customer service, & a commitment to delivering exceptional solutions that keep industries moving.

Your Mission?
To deliver unmatched excellence in both our products and services, ensuring our customers receive top-tier support and solutions . As a key player in our team, you’ll help maintain, optimize, and enhance material handling equipment, keeping industries moving efficiently. This role requires close collaboration with customers, service technicians, and internal teams to proactively diagnose, troubleshoot, and resolve service-related issues—all while upholding WMH’s high standards of performance and reliability.

Key Responsibilities

Customer & Technical Support

Deliver exceptional customer service to both internal and external clients with professionalism and efficiency.
Act as the go-to expert for service-related inquiries, providing technical guidance to customers, service technicians, and internal teams.

Service Coordination & Efficiency ️

Schedule & dispatch service technicians, optimizing workload management for timely and effective service delivery.
Monitor & manage work in progress (WIP) to ensure service tasks stay on track and meet quality standards.
Initiate, oversee, & close work orders with precision, maintaining accurate records and ensuring smooth operations.
Continuously improve service efficiency, productivity, and quality , driving results within the Service Department.

Operational & Administrative Support

Maintain detailed service documentation , including work orders, reports, and customer communications, ensuring compliance with policies.
Support rental equipment contracts, shipping , and receiving coordination to streamline external and internal processes.
Manage data entry, warranty claims, & fleet processing , ensuring timely and accurate resolution.
Prepare & contribute to monthly departmental reports , fueling data-driven decisions.

Collaboration & Industry Partnerships

Strengthen relationships with vendors & manufacturers , ensuring seamless communication and support.
Support internal teams by fostering a collaborative and productive work environment .

Growth & Continuous Improvement

Stay ahead by developing in-depth expertise in forklift products, technology, and industry best practices.
Identify opportunities to enhance service processes, customer support, and product performance , driving company success.

Join the Revolution:
Our work environment is as diverse as our ambitions, from climate-controlled offices to bustling warehouses.

Power Up:
This job is active, demanding your presence - standing, walking, bending, kneeling, stooping, crouching. You'll lift and move items weighing over 50 lbs. Vision? You've got it - close, distant, color, peripheral, depth perception, and a knack for adjusting focus. ️️

Skills, Knowledge and Expertise ️️

Education – High School Diploma or GED required.
Experience: 3-5 years in technical support or service within the material handling or forklift industry . (heavy equipment, agriculture, or automotive parts is a plus.)
Technical Expertise: Deep understanding of forklift systems (electrical, hydraulic, and mechanical), with strong diagnostic and troubleshooting skills.
Customer Focus: Proven ability to deliver outstanding service , build relationships, and communicate effectively with customers and internal teams with confidence and professionalism.
Problem-Solving Mindset: Strong critical thinking and analytical skills to assess issues, adapt to challenges, and implement effective solutions.
Organizational Skills: Ability to manage multiple service tasks, prioritize effectively, and maintain efficiency under pressure.
Team Collaboration: Works well with technicians, parts specialists, sales teams, and vendors to ensure seamless operations.
Tech-Savvy: Proficient in service management software, CRM systems, diagnostic tools, and Microsoft Office Suite .
Work Ethic & Drive : Self-motivated, results-oriented, and fueled by passion for excellence.
Attention to Detail – Precision is your superpower, ensuring accuracy and efficiency in every task.
Strong Communication – Exceptional verbal and written skills to build relationships and drive results.
Leadership & Coaching – The ability to guide , mentor , and elevate those around you. 

Perks of Being a WMH Team Member:

  Premium Health Coverage – We take care of you with top-tier medical, dental, and vision insurance .

Exclusive Training & Career Growth – Gain cutting-edge technical skills through our in-house training programs.

Competitive Pay + Performance Opportunities – Earn a strong compensation package with potential for incentives & bonuses determined by role, performance, & business demand. Your efforts are not just appreciated but tangibly rewarded!

Paid Time Off & Holidays – Recharge and spend time with loved ones with generous PTO & paid holidays .

Cell Phone Allowance – Stay connected with a monthly phone allowance for business needs.

Retirement & Profit Sharing – Secure your future with a 401(k) plan & profit-sharing benefits .

Work-Life Balance – We understand that flexibility matters and offer schedules that help you thrive.

Collaborative & Inclusive Team – Work with driven, like-minded professionals in an innovative, people-first environment .

Ongoing Professional Development – We invest in your success with mentorship, leadership programs, and skill-building opportunities.

Your Cue: Take the Wheel of Your Future!
This isn’t just another job—it’s your chance to be part of a powerhouse team that’s revolutionizing the industry and redefining careers. At WMH, we don’t just keep businesses moving—we propel careers to new heights .

Don’t wait. Don’t watch. Be part of something BIG, something BOLD, something that makes you excited to jump out of bed every morning!

The future is calling—ignite yours today! Apply now.

Job Description

Job Description

Description

Take Your Career to New Heights as a Service Product Support Specialist! ️
 

Why WMH? Because Your Career Deserves More !

At WMH ( we don’t just offer jobs—we build unstoppable careers.  With over 35 years of industry excellence, we’ve grown into the Southeast’s fastest-growing material handling leader, with 11 locations across NC, SC, TN, VA, GA & AL —and we’re just getting started.

We operate on honor, integrity, and a relentless drive for excellence. Your success is our mission , which is why we invest in training, mentorship, and leadership development to accelerate your career.

What sets us apart? We’re not just another dealership—we’re redefining the industry as a full-scale solutions provider, delivering cutting-edge automation, fleet technology, and next-level innovation that keeps businesses moving forward. When you join WMH, you’re stepping into a future filled with opportunity, advancement, and impact —because here, your career moves forward.  

As a Service Product Support Specialist , your a detail-driven, customer-focused professional delivering expert technical support and service solutions for our forklift products. Your role is pivotal in ensuring customers receive top-tier service, helping them maintain, troubleshoot, and optimize their material handling equipment for peak performance. The ideal candidate is a technically skilled problem-solver with expertise in forklift systems, a passion for customer service, & a commitment to delivering exceptional solutions that keep industries moving.

Your Mission?
To deliver unmatched excellence in both our products and services, ensuring our customers receive top-tier support and solutions . As a key player in our team, you’ll help maintain, optimize, and enhance material handling equipment, keeping industries moving efficiently. This role requires close collaboration with customers, service technicians, and internal teams to proactively diagnose, troubleshoot, and resolve service-related issues—all while upholding WMH’s high standards of performance and reliability.

Key Responsibilities

Customer & Technical Support

Deliver exceptional customer service to both internal and external clients with professionalism and efficiency.
Act as the go-to expert for service-related inquiries, providing technical guidance to customers, service technicians, and internal teams.

Service Coordination & Efficiency ️

Schedule & dispatch service technicians, optimizing workload management for timely and effective service delivery.
Monitor & manage work in progress (WIP) to ensure service tasks stay on track and meet quality standards.
Initiate, oversee, & close work orders with precision, maintaining accurate records and ensuring smooth operations.
Continuously improve service efficiency, productivity, and quality , driving results within the Service Department.

Operational & Administrative Support

Maintain detailed service documentation , including work orders, reports, and customer communications, ensuring compliance with policies.
Support rental equipment contracts, shipping , and receiving coordination to streamline external and internal processes.
Manage data entry, warranty claims, & fleet processing , ensuring timely and accurate resolution.
Prepare & contribute to monthly departmental reports , fueling data-driven decisions.

Collaboration & Industry Partnerships

Strengthen relationships with vendors & manufacturers , ensuring seamless communication and support.
Support internal teams by fostering a collaborative and productive work environment .

Growth & Continuous Improvement

Stay ahead by developing in-depth expertise in forklift products, technology, and industry best practices.
Identify opportunities to enhance service processes, customer support, and product performance , driving company success.

Join the Revolution:
Our work environment is as diverse as our ambitions, from climate-controlled offices to bustling warehouses.

Power Up:
This job is active, demanding your presence - standing, walking, bending, kneeling, stooping, crouching. You'll lift and move items weighing over 50 lbs. Vision? You've got it - close, distant, color, peripheral, depth perception, and a knack for adjusting focus. ️️

Skills, Knowledge and Expertise ️️

Education – High School Diploma or GED required.
Experience: 3-5 years in technical support or service within the material handling or forklift industry . (heavy equipment, agriculture, or automotive parts is a plus.)
Technical Expertise: Deep understanding of forklift systems (electrical, hydraulic, and mechanical), with strong diagnostic and troubleshooting skills.
Customer Focus: Proven ability to deliver outstanding service , build relationships, and communicate effectively with customers and internal teams with confidence and professionalism.
Problem-Solving Mindset: Strong critical thinking and analytical skills to assess issues, adapt to challenges, and implement effective solutions.
Organizational Skills: Ability to manage multiple service tasks, prioritize effectively, and maintain efficiency under pressure.
Team Collaboration: Works well with technicians, parts specialists, sales teams, and vendors to ensure seamless operations.
Tech-Savvy: Proficient in service management software, CRM systems, diagnostic tools, and Microsoft Office Suite .
Work Ethic & Drive : Self-motivated, results-oriented, and fueled by passion for excellence.
Attention to Detail – Precision is your superpower, ensuring accuracy and efficiency in every task.
Strong Communication – Exceptional verbal and written skills to build relationships and drive results.
Leadership & Coaching – The ability to guide , mentor , and elevate those around you. 

Perks of Being a WMH Team Member:

  Premium Health Coverage – We take care of you with top-tier medical, dental, and vision insurance .

Exclusive Training & Career Growth – Gain cutting-edge technical skills through our in-house training programs.

Competitive Pay + Performance Opportunities – Earn a strong compensation package with potential for incentives & bonuses determined by role, performance, & business demand. Your efforts are not just appreciated but tangibly rewarded!

Paid Time Off & Holidays – Recharge and spend time with loved ones with generous PTO & paid holidays .

Cell Phone Allowance – Stay connected with a monthly phone allowance for business needs.

Retirement & Profit Sharing – Secure your future with a 401(k) plan & profit-sharing benefits .

Work-Life Balance – We understand that flexibility matters and offer schedules that help you thrive.

Collaborative & Inclusive Team – Work with driven, like-minded professionals in an innovative, people-first environment .

Ongoing Professional Development – We invest in your success with mentorship, leadership programs, and skill-building opportunities.

Your Cue: Take the Wheel of Your Future!
This isn’t just another job—it’s your chance to be part of a powerhouse team that’s revolutionizing the industry and redefining careers. At WMH, we don’t just keep businesses moving—we propel careers to new heights .

Don’t wait. Don’t watch. Be part of something BIG, something BOLD, something that makes you excited to jump out of bed every morning!

The future is calling—ignite yours today! Apply now.

Job Description

Job Description

Ensure smooth IT operations and a seamless online experience for Bolt Farm Treehouse! Click here to see why Bolt Farm Treehouse is an amazing team to join!
About Us

Open Position | Full-Time | Remote

Bolt Farm Treehouse is an award-winning, mountaintop retreat & spa in Tennessee . We create unforgettable experiences in nature-immersive settings, providing a sanctuary for deep connection and renewal and enabling people to realize their fullest potential. We blend million-dollar views, one-of-a-kind accommodations, and top-tier hospitality to offer premier wellness retreats and romantic getaways where guests can celebrate life’s key moments and reconnect with what truly matters. We strive to be the #1 retreat in America for strengthening relationships, impacting 100,000 people annually through transformative experiences. We cultivate a positive, drama-free workplace where every team member feels valued, supported, and inspired for personal and professional growth. Our team, driven by love and a strong work ethic, creates a positive impact on the world.

Meaningful work. Meaningful relationships.

Company Core Values

• Best is the Standard – Excellence is the only standard.
• All-In – Commit fully, take ownership, and give your best.
• Move Fast – Speed and efficiency drive success.
• Wow Every Guest – Create exceptional experiences that leave a lasting impact.

Position Summary:

We are seeking a skilled and detail-oriented IT Support Specialist & Website Manager to work with as an independent contractor. The primary focus of this role is to ensure the optimal performance of our website by monitoring it daily, testing for any errors or glitches, and updating website details as needed. The ideal candidate will have expertise in Webflow, Shopify, coding skills, and experience working with hospitality companies. The candidate should also reside close to the US time zone to ensure smooth and timely communication.

We Are an AI-First Company:

At Bolt Farm Treehouse, artificial intelligence isn’t just a tool—it’s part of our DNA. We embrace AI as a core driver of innovation, operational excellence, and elevated guest experiences.

By automating the repetitive and streamlining the complex, AI empowers our team to focus on what truly matters: building meaningful human connections, unlocking creativity, and making a lasting impact.

The Person We're Looking for Will Have:

• Proven expertise in Webflow and proficiency in HTML, CSS, JavaScript, and other relevant coding languages.
• A minimum of 3 years of experience in web development, with a focus on the hospitality industry.
• Strong problem-solving skills and the ability to troubleshoot website issues promptly.
• Excellent attention to detail and a commitment to delivering high-quality work.
• Effective communication skills and the ability to collaborate with cross-functional teams.
• Availability to work in or close to the US time zone for seamless coordination with our team.
• Demonstrated extensive experience with Shopify and a strong track record of building numerous Shopify websites.
  

What You'll Be Doing:

Website Maintenance and Monitoring:

• Updates: Apply the latest software and security patches.
• Performance: Monitor uptime, speed, and performance.
• Error Logs: Regularly review and address errors.

Security Management:

• Updates: Implement the latest security measures.
• Data Protection: Use SSL certificates for user data protection.
• Authentication: Maintain strong user authentication systems.

Backup and Recovery:

• Backups: Perform regular backups of data and code.
• Recovery: Develop a disaster recovery plan for quick restoration.

Database Management:

• Optimization: Ensure efficient database performance.
• Integrity: Maintain data consistency during high transactions.

User Experience (UX):

• Testing: Conduct usability tests for ease of navigation.
• Responsive Design: Ensure compatibility across devices and browsers.

Payment Gateway Integration:

• Processing: Manage and troubleshoot payment gateways.
• Compliance: Adhere to relevant financial regulations (e.g., PCI-DSS).

Technical Support:

• Support: Provide assistance for transaction and functionality issues.
• Troubleshooting: Resolve technical issues promptly.

Analytics and Reporting:

• Traffic Analysis: Monitor web traffic and user behavior.
• Reports: Generate performance and feedback reports.

SEO and Marketing Integration:

• SEO: Optimize for search engines.
• Marketing Tools: Manage marketing campaigns and tools.

Collaboration and Communication:

• Teamwork: Coordinate with developers, designers, and marketers.
• Updates: Keep stakeholders informed of performance and issues.

Compliance and Legal:

• Privacy Policies: Ensure GDPR and other legal compliance.
• Terms: Regularly update terms of service and privacy policies.

Continuous Improvement:

• Feedback: Use user feedback for ongoing improvements.
• Innovation: Stay updated with industry trends and technologies.

Disclaimer:

This is a full-time, exempt (salaried) position that requires a minimum of 50–60+ hours per week. It is not a part-time, contract, or remote freelance role. Candidates must be comfortable with a fast-paced, high-performance environment that often includes extended work hours, especially during peak seasons and event periods. We are looking for committed team members who thrive in a purpose-driven, hospitality-centered culture.

Standard Application:

Please note: All applicants must complete our standard application process, which includes uploading a short video and participating in a virtual interview via Zoom. Basic comfort with technology is required to complete these steps.

Description

There is a place for you at Highland Rivers Behavioral Health!

Highland Rivers provides treatment and recovery services to individuals impacted by mental illness; substance use disorders and intellectual developmental disabilities.

Are you ready to make a Difference?

JOB SUMMARY :The Housing Support Specialist performs a variety of duties. These duties include, but are not limited to: coordination of and conducting client interviews, managing eligible clients requesting to move, maintaining effective lines of communication, processing rent determinations, managing GHV/HCV applications

Duties and Responsibilities include:

• Perform and complete all intakes, GHV/HCV applications, and provide participants and their assigned case managers with required documentation to proceed in procuring housing
• Regularly schedule interviews, obtain income verifications, compute rents and utility allowances, property notify participants and their case managers of any changes to program and perform all tasks related to the timely conduct of initial, annual, and interim recertifications in accordance with pre-established deadlines.
• Explain policies and regulations to owners participating in or interested in the GHV and HCV Programs.
• Ensure that vouchers are issued timely and managed after issuance.
• Assist voucher holders and their case managers with finding acceptable units.
• Schedule, interview, and transition eligible GHV participants to HCV after initial year of GHV is completed or when requested by DBHDD and DCA.
• Explains the rights and responsibilities of the GHV/HCV Programs, HUD, Owner and Participant, including Equal Opportunity requirements to Property Managers, Owners, and Managing Agents.
• Collect, compile, and submit data required for program evaluation and grant reporting under contract. Maintain accurate and detailed participant records.
• Tracks all move-ins and transitions and provides monthly reports to the Residential Recovery & Support Services (RRSS) Program Manager for analysis.
• Monitors regulatory changes and attends workshops, trainings, and seminars as deemed necessary for job description.
• Ability to be CPR and SAMA certified.
• Other responsibilities as requested.

Benefits:

• Health Insurance through the State Health Benefit Plan of GA
• Flexible Benefits such as dental, vision, life, critical illness, etc.
• Retirement Plan with employer matching
• 4 weeks of Paid Time Off with increase of accruals based on years of service
• 10 paid holidays
• 1 personal day
• Qualifying employer for Public Student Loan Forgiveness
• NHSC loan forgiveness in qualifying counties.
• Clinical supervision for candidates on a licensure track.

Requirements

MINIMUM QUALIFICATIONS :

• Bachelor's degree in helping field
• 1 year experience in the Mental Health field

PREFERRED QUALIFICATIONS:

• Certified Peer Specialist (CPS) Preferred
• 1 Year Documented Experience and Competency in Working in Crisis or within Behavioral Health Preferred
• Bilingual abilities a plus

There is a place for you at Highland Rivers Behavioral Health! Highland Rivers provides treatment and recovery services to individuals impacted by mental illness; substance use disorders and intellectual developmental disabilities.Are you ready to make a Difference? JOB SUMMARY :The Housing Support Specialist performs a variety of duties. These duties include, but are not limited to: coordination of and conducting client interviews, managing eligible clients requesting to move, maintaining effective lines of communication, processing rent determinations, managing GHV/HCV applicationsDuties and Responsibilities include:

• Perform and complete all intakes, GHV/HCV applications, and provide participants and their assigned case managers with required documentation to proceed in procuring housing
• Regularly schedule interviews, obtain income verifications, compute rents and utility allowances, property notify participants and their case managers of any changes to program and perform all tasks related to the timely conduct of initial, annual, and interim recertifications in accordance with pre-established deadlines.
• Explain policies and regulations to owners participating in or interested in the GHV and HCV Programs.
• Ensure that vouchers are issued timely and managed after issuance.
• Assist voucher holders and their case managers with finding acceptable units.
• Schedule, interview, and transition eligible GHV participants to HCV after initial year of GHV is completed or when requested by DBHDD and DCA.
• Explains the rights and responsibilities of the GHV/HCV Programs, HUD, Owner and Participant, including Equal Opportunity requirements to Property Managers, Owners, and Managing Agents.
• Collect, compile, and submit data required for program evaluation and grant reporting under contract. Maintain accurate and detailed participant records.
• Tracks all move-ins and transitions and provides monthly reports to the Residential Recovery & Support Services (RRSS) Program Manager for analysis.
• Monitors regulatory changes and attends workshops, trainings, and seminars as deemed necessary for job description.
• Ability to be CPR and SAMA certified.
• Other responsibilities as requested.

Benefits:

• Health Insurance through the State Health Benefit Plan of GA
• Flexible Benefits such as dental, vision, life, critical illness, etc.
• Retirement Plan with employer matching
• 4 weeks of Paid Time Off with increase of accruals based on years of service
• 10 paid holidays
• 1 personal day
• Qualifying employer for Public Student Loan Forgiveness
• NHSC loan forgiveness in qualifying counties.
• Clinical supervision for candidates on a licensure track.