Senior Customer Support Specialist

92591 Temecula, California Abbott Laboratories company

Posted 3 days ago

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Job Description

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 114,000 colleagues serve people in more than 160 countries.

At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You'll also have access to:

  • Career development with an international company where you can grow the career you dream of.
  • Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.
  • An excellent retirement savings plan with high employer contribution
  • Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelor's degree.
  • A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
  • A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.

The Opportunity

This position works out of our Temecula, CA location in the Abbott Vascular Devices division.

Abbott Vascular provides innovative, minimally invasive, and cost-effective products for the treatment of vascular disease.

Sr. Customer Service Specialist, provides customer service and support to internal and external customers, acting as the first point of contact for all service matters related to the customer. The position is responsible for a variety of functions with a primary focus being order entry, sales rep support, and data entry. Light leadership tasks and responsibilities will be provided along with assisting a junior Customer Service Specialist with more complex tasks and situations.

What You'll Work On

Handle a high level of inbound and outbound calls, emails, faxes, and other communication channels to/from internal and external customers in a timely manner.

Manage the full purchase order intake process with internal and external customers via fax, email, or phone.

Field and respond to all types of customer inquiries including order placement, order status and tracking, general product questions, inventory availability, product pricing, returns credits, account status, new account creation, etc.

Handle customer complaints and process returned goods authorizations for products for reasons including defective or damaged goods and incorrectly shipped goods.

Recognize and resolve order entry errors as well as customer (internal/external) inventory issues

Enter customer VPAs requests on behalf of the sales organization.

Serve as main point of contact between customers and field staff, accounting and shipping. Answer inquiries regarding order, shipment, or return status. Track back-order status and inform customers of arrival date.

Handle all forms of correspondence and distribution, and allocation of action items in a timely manner.

Develop and implement procedures, files, records, and follow-up systems to ensure administrative processes are managed in a well-organized and timely manner.

May research, monitor, or prepare semi-routine reports or analyses, summarize findings, and make recommendations, to solve administrative problems.

Maintain and perform light leadership responsibilities.

Assist junior Customer Service Specialists in more complex situations and returns

Act as a first point of contact for questions or concerns from junior Customer Service Specialists

Support company goals and objectives, policies and procedures, Good Manufacturing Practices, performance management programs, and FDA regulations

Required Qualifications

  • High School Diploma / GED OR an equivalent combination of education and work experience. BA/BS preferable but not required.
  • 2-4 years' experience interacting with both internal and external customers
  • 2+ years of customer service experience in an office environment, including data and order entry
  • Ability to adapt to changing work priorities and ability to maintain good working relationships while dealing appropriately with sensitive and confidential matters and with a wide variety of personal and telephone contacts.
  • Proficiency with Microsoft Word, Excel, PowerPoint, and Outlook.
  • Previous experience and proficiency working with ERP/CRM programs

Apply Now

Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives: 

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.

Connect with us at , on Facebook at and on Twitter @AbbottNews and @AbbottGlobal.

The base pay for this position is $19.15 - $38.35 per hour. In specific locations, the pay range may vary from the range posted.

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Medical Support Specialist

92589 Temecula, California BioLife Plasma Services

Posted today

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Job Description

By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use . I further attest that all information I submit in my employment application is true to the best of my knowledge.
**Job Description**
Please take this virtual tour to get a sneak peek of one of our Plasma Donation Centers.
About BioLife Plasma Services 
Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will report to the Plasma Center Manager and will perform as a Medical Support Specialist (Plasma Center Nurse) to support plasma center operations. 
BioLife Plasma Services is a subsidiary of Takeda Pharmaceutical Company Ltd. 
About the role: 
Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will determine donor eligibility to donate plasma, management of donor adverse events, review of laboratory test results, and donor notification of unsuitable test results. The Medical Support Specialist (Plasma Center Nurse) works under the guidance of the Center Manager (or Assistant Manager as applicable) for operational guidance and under the management of the Center Physician for medical issues. The Medical Support Specialist will be familiar with regulations of the plasma collection industry or a manufacturing environment. The Medical Support Specialist follows guidance provided by BioLife Medical Affairs and provides center level support of environmental, health and safety (EHS). 
How you will contribute 
You will determine donor eligibility; to include, proper management of informed consent, AIDS education and confidential self-exclusion, medical history interview and acceptance requirements, physical examination, blood testing, and reviewing Serological Protein Electrophoresis (SPE). 
You will evaluate donor reaction(s), which occurs at the facility as outlined in the SOPs. Follow applicable SOPs for medical emergencies including the development of Center Physician's standing orders and donor transport to emergency care facilities. 
You will refer to the Center Physician or Medical Affairs (as applicable) when in need of providing unacceptable findings to donors, or guidance concerning medical or technical issues, including donor safety and eligibility. 
You will support the Hepatitis B and Seasonal Flu vaccination programs for employees as applicable. 
You will manage employee incidents and determine whether further evaluation is required by occupational health/ER. Refer to EHS guidance regarding employee incidents. 
You can be a Pandemic Coordinator when authorized by EHS and support investigations associated with pandemic threats within the local community as indicated by EHS or Medical Affairs. 
What you bring to Takeda: 
High school diploma or equivalent to including graduate equivalent of a recognized educational nursing program with state requirements 
Currently licensed or certified in the state where responsibilities will be assigned: Registered Nurse (RN), Nurse Practitioner (NP) or Physician Assistant (PA)
Current Cardiopulmonary Resuscitation (CPR) and AED certification 
Fulfill state requirements (in state of licensure) for basic IV therapy 
Satisfactorily complete the FDA approved training requirements for BioLife Medical Support Specialist 
Two years in a clinical or hospital setting 
What Takeda can offer you: 
Every day at Takeda, we feel good knowing that what we do helps improve the lives of patients with rare diseases.   At BioLife, while you focus on our donors, we will support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program to include medical/dental, paid time off and retirement benefits, all in a fast-paced, friendly environment. 
More about us: 
At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work. 
Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to bring Better Health and a Brighter Future to people around the world. 
**BioLife Compensation and Benefits** **Summary**
We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices.
**For Location:**
USA - CA - Temecula
**U.S. Hourly Wage Range:**
$36.96 - $50.82
The estimated hourly wage range reflects an anticipated range for this position. The actual hourly wage offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job.  The actual hourly wage offered will be in accordance with state or local minimum wage requirements for the job location.
U.S. based employees may be eligible for short-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation.
**EEO Statement**
_Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law._
**Locations**
USA - CA - Temecula
**Worker Type**
Employee
**Worker Sub-Type**
Regular
**Time Type**
Full time
**Job Exempt**
No
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Medical Support Specialist - BiLingual Spanish

92552 Moreno Valley, California BioLife Plasma Services

Posted 1 day ago

Job Viewed

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Job Description

By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use . I further attest that all information I submit in my employment application is true to the best of my knowledge.
**Job Description**
**Please take this** **virtual tour** **to get a sneak peek of one of our Plasma Donation Centers.**
**About BioLife Plasma Services** ** **
Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will report to the Plasma Center Manager and will perform as a Medical Support Specialist (Plasma Center Nurse) to support plasma center operations. 
_BioLife Plasma Services is a subsidiary of Takeda Pharmaceutical Company Ltd._  
**About the role:** ** **
Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will determine donor eligibility to donate plasma, management of donor adverse events, review of laboratory test results, and donor notification of unsuitable test results. The Medical Support Specialist (Plasma Center Nurse) works under the guidance of the Center Manager (or Assistant Manager as applicable) for operational guidance and under the management of the Center Physician for medical issues. The Medical Support Specialist will be familiar with regulations of the plasma collection industry or a manufacturing environment. The Medical Support Specialist follows guidance provided by BioLife Medical Affairs and provides center level support of environmental, health and safety (EHS). 
**How you will contribute** ** **
+ You will determine donor eligibility; to include, proper management of informed consent, AIDS education and confidential self-exclusion, medical history interview and acceptance requirements, physical examination, blood testing, and reviewing Serological Protein Electrophoresis (SPE). 
+ You will evaluate donor reaction(s), which occurs at the facility as outlined in the SOPs. Follow applicable SOPs for medical emergencies including the development of Center Physician's standing orders and donor transport to emergency care facilities. 
+ You will refer to the Center Physician or Medical Affairs (as applicable) when in need of providing unacceptable findings to donors, or guidance concerning medical or technical issues, including donor safety and eligibility. 
+ You will support the Hepatitis B and Seasonal Flu vaccination programs for employees as applicable. 
+ You will manage employee incidents and determine whether further evaluation is required by occupational health/ER. Refer to EHS guidance regarding employee incidents. 
+ You can be a Pandemic Coordinator when authorized by EHS and support investigations associated with pandemic threats within the local community as indicated by EHS or Medical Affairs. 
**What you bring to Takeda:** ** **
+ High school diploma or equivalent to including graduate equivalent of a recognized educational nursing program with state requirements 
+ Currently licensed or certified in the state where responsibilities will be assigned: Registered Nurse (RN), Nurse Practitioner (NP) or Physician Assistant (PA)
+ Current Cardiopulmonary Resuscitation (CPR) and AED certification 
+ Fulfill state requirements (in state of licensure) for basic IV therapy 
+ Satisfactorily complete the FDA approved training requirements for BioLife Medical Support Specialist 
+ Two years in a clinical or hospital setting 
**More about us:** ** **
At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work. 
Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to bring Better Health and a Brighter Future to people around the world. 
**BioLife Compensation and Benefits** **Summary**
We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices.
**For Location:**
USA - CA - Moreno Valley
**U.S. Hourly Wage Range:**
$36.96 - $50.82
The estimated hourly wage range reflects an anticipated range for this position. The actual hourly wage offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job.  The actual hourly wage offered will be in accordance with state or local minimum wage requirements for the job location.
U.S. based employees may be eligible for short-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation.
**EEO Statement**
_Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law._
**Locations**
USA - CA - Moreno Valley
**Worker Type**
Employee
**Worker Sub-Type**
Regular
**Time Type**
Full time
**Job Exempt**
No
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Peer Support Specialist - Mobile Crisis Outreach Program Beaumont

92223 Beaumont, California Hathaway-Sycamores CFS

Posted 10 days ago

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Job Description

JOB SUMMARY : Sycamores is partnering with the 988 mental health crisis hotline to provide support to people experiencing a mental health crisis. The 988 hotline will provide initial phone support to all callers and triage calls to the Sycamores Mobile Crisis Outreach Program for in person support. The Mobile Crisis Outreach Program responds 7 days a week from 7:30pm to 8:30am, broken down by shifts. The Mobile Crisis Outreach Peer Support Specialist will respond, in conjunction with the Mobile Crisis Outreach Program clinician, to provide timely support including crisis stabilization, safety planning, community resources and provide follow up support. Utilizing the Mobile Crisis Outreach Program vehicle to respond to calls, this role is anintegral part of the Sycamores larger Mobile Crisis Outreach Program including close partnerships with the 988 call center, Riverside County Dispatch Center, police, sheriff, psychiatric hospitals and ambulance transport companies.

The Mobile Crisis Outreach Peer Support Specialist has lived experience as a recipient of mental health services, and/or houselessness and/or system involvement, and can utilize these unique personal, practical, valuable experiences, and first-hand insight to benefit the team and consumers i.e., Adults, Youth, Children and their families as well as the community.

The Mobile Crisis Outreach Program Peer Support Specialist provides the Mobile Crisis Outreach Program with expertise about the recovery process, symptom management, and consumers persistence to lead a satisfying life in society. Mobile Crisis Outreach Peer Support Specialist is also responsible for providing care, advocating for client voice and choice, self-determination, and decision-making in the planning, delivery, and evaluation of treatment, rehabilitation, and support services. Mobile Crisis Outreach Peer Support Specialist will provide consultation to consumers regarding community resources, crisis intervention, and available community services i.e. housing, mental health services, medical treatment and substance abuse services.

The Mobile Crisis Outreach Department evaluates the individual in "crisis" out in the field and takes measures to ensure the individuals safety (i.e., If clinically necessary, the Peer Support Specialist works with the Clinician in locating hospitals, ambulances, coordinating care etc.). The Mobile Crisis Outreach Program team responds to an individual's need for in person evaluation for safety within specified geographical area (i.e., Desert, Mid-County and Western Regions). The Mobile Crisis Outreach Program utilizes Sycamores vehicles to co-respond (two staff at a time) to provide added support and security measures.

Starting Pay Range:

$68,640 - $70,580 per year for Full-Time employment (starting pay will be based on previous work experience and educational background.)

Shift Schedule:

Sunday-Wednesday, 6:00PM-4:00AM

JOB QUALIFICATIONS
  • Be at least 18 years of age.
  • Possess a high school diploma or equivalent degree.
  • Be self-identified as having experience with the process of recovery from a mental illness or substance use disorder, either as a consumer of these services.
  • Be willing to share their lived experience
  • Have a strong dedication to recovery.
  • Agree, in writing, to adhere to the Code of Ethics.
  • Certification in Peer Support is preferred but not required. If not certified, upon hire the peer support specialist must successfully complete the training requirements for a peer support specialist and pass the certification examination or go through the process to become certified.
  • Valid California Driver License and a driving record acceptable to the Agency's insurance carrier.
  • Ability to use agency vehicle with appropriate insurance for all transporting consumers and adhering to federal, state and local motor vehicle safety standards when transporting children.
  • Maintains all required licenses and certifications.
PHYSICAL DEMANDS
  • The ability to physically manage and/or de-escalate consumers/residents.
  • Frequent driving in the community with consumers.
  • Frequent/continuous intermittent standing/walking, occasional/intermittent sitting.
  • Continuous use of bilateral upper extremities in fine motor activities requiring fingering, grasping, and forward reaching between waist and chest level.
  • Reaching at or above shoulder level may be necessary.
  • Bending, squatting, kneeling, pushing/pulling, twisting and climbing.
  • Occasional/intermittent lifting and carrying objects/equipment weighing up to 25 pounds.
  • Continuous use of near vision, hearing and verbal communication skills in handling telephone calls, interacting with customers and co-workers and performing job duties.
  • Requires physical presence in the office during shift.
  • Ability to practice physical intervention for safety of consumers according to training and policy.
  • Ability to operate a motor vehicle.


All candidates who are presented with a conditional offer of employment must satisfy a pre-employment background check, drug and health screen.

Sycamores is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

Further, Sycamores is a Fair Chance employer and complies with California Government Code Section 12952, Employment Discrimination: Conviction History.

Due to the direct contact, we have with vulnerable populations, services we perform in the community, relevant CDPH orders, and CDC guidance, Sycamores mandates COVID-19 vaccinations. Accordingly, employees are required to (i) have a COVID- 19 vaccine and their booster shot if booster eligible which is authorized for emergency use by the US Food and Drug Administration or the World Health Organization by the first day of work OR (ii) obtain a reasonable accommodation due to a disability or sincerely held religious belief. To request an accommodation, please notify Sheila Domingue at All offers of employment are conditioned on satisfying one of above. No inquiries of vaccination status will be made until after a conditional offer of employment has been extended. Sycamores prohibits discrimination on the basis of a protected characteristic, including disability, perceived disability, or religion. Sycamores will not retaliate against any employee or candidate for requesting a reasonable accommodation pursuant to this policy.
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Peer Support Specialist Overnight - Mobile Crisis Outreach Program Beaumont

92223 Beaumont, California Hathaway-Sycamores CFS

Posted 10 days ago

Job Viewed

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Job Description

JOB SUMMARY: Sycamores is partnering with the 988 mental health crisis hotline to provide support to people experiencing a mental health crisis. The 988 hotline will provide initial phone support to all callers and triage calls to the Sycamores Mobile Crisis Outreach Program for in-person support. The Mobile Crisis Outreach Program responds 7 days a week from 7:30pm to 8:30am, broken down by shifts. The Mobile Crisis Outreach Peer Support Specialist will respond, in conjunction with the Mobile Crisis Outreach Program clinician, to provide timely support including crisis stabilization, safety planning, community resources and provide follow up support. Utilizing the Mobile Crisis Outreach Program vehicle to respond to calls, this role is an integral part of the Sycamores larger Mobile Crisis Outreach Program including close partnerships with the 988-call center, Riverside County Dispatch Center, police, sheriff, psychiatric hospitals, and ambulance transport companies.

The Mobile Crisis Outreach Peer Support Specialist has lived experience as a recipient of mental health services, and/or houselessness and/or system involvement, and can utilize these unique personal, practical, valuable experiences, and first-hand insight to benefit the team and consumers i.e., Adults, Youth, Children and their families as well as the community.

The Mobile Crisis Outreach Program Peer Support Specialist provides the Mobile Crisis Outreach Program with expertise about the recovery process, symptom management, and consumers persistence to lead a satisfying life in society. Mobile Crisis Outreach Peer Support Specialist is also responsible for providing care, advocating for client voice and choice, self-determination, and decision-making in the planning, delivery, and evaluation of treatment, rehabilitation, and support services. Mobile Crisis Outreach Peer Support Specialist will provide consultation to consumers regarding community resources, crisis intervention, and available community services i.e., housing, mental health services, medical treatment, and substance abuse services.

The Mobile Crisis Outreach Department evaluates the individual in "crisis" out in the field and takes measures to ensure the individuals safety (i.e., If clinically necessary, the Peer Support Specialist works with the Clinician in locating hospitals, ambulances, coordinating care etc.). The Mobile Crisis Outreach Program team responds to an individual's need for in person evaluation for safety within specified geographical area (i.e., Desert, Mid-County and Western Regions). The Mobile Crisis Outreach Program utilizes Sycamores vehicles to co-respond (two staff at a time) to provide added support and security measures.

Starting Pay Range:

$68,640 - $0,580 per year for Full-Time employment (starting pay will be based on previous work experience and educational background.) There will be an additional 4,160 per year overnight differential.

Shift Schedule:

Tuesday - Friday 10:30 pm - 8:30 am

JOB QUALIFICATIONS
  • Be at least 18 years of age.
  • Possess a high school diploma or equivalent degree.
  • Be self-identified as having experience with the process of recovery from a mental illness or substance use disorder, either as a consumer of these services.
  • Be willing to share their lived experience.
  • Have a strong dedication to recovery.
  • Agree, in writing, to adhere to the Code of Ethics.
  • Certification in Peer Support is preferred but not required. If not certified, upon hire the peer support specialist must successfully complete the training requirements for a peer support specialist and pass the certification examination or go through the process to become certified.
  • Valid California Driver License and a driving record acceptable to the Agency's insurance carrier.
  • Ability to use agency vehicle with appropriate insurance for all transporting consumers and adhering to federal, state and local motor vehicle safety standards when transporting children.
  • Maintains all required licenses and certifications.
PHYSICAL DEMANDS
  • The ability to physically manage and/or de-escalate consumers/residents.
  • Frequent driving in the community with consumers.
  • Frequent/continuous intermittent standing/walking, occasional/intermittent sitting.
  • Continuous use of bilateral upper extremities in fine motor activities requiring fingering, grasping, and forward reaching between waist and chest level.
  • Reaching at or above shoulder level may be necessary.
  • Bending, squatting, kneeling, pushing/pulling, twisting, and climbing.
  • Occasional/intermittent lifting and carrying objects/equipment weighing up to 25 pounds.
  • Continuous use of near vision, hearing and verbal communication skills in handling telephone calls, interacting with customers and co-workers and performing job duties.
  • Requires physical presence in the office during shift.
  • Ability to practice physical intervention for safety of consumers according to training and policy.
  • Ability to operate a motor vehicle.


All candidates who are presented with a conditional offer of employment must satisfy a pre-employment background check, drug, and health screen.

Sycamores is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Further, Sycamores is a Fair Chance employer and complies with California Government Code Section 12952, Employment Discrimination: Conviction History.

Due to the direct contact, we have with vulnerable populations, services we perform in the community, relevant CDPH orders, and CDC guidance, Sycamores mandates COVID-19 vaccinations. Accordingly, employees are required to (i) have a COVID- 19 vaccine and their booster shot if booster eligible which is authorized for emergency use by the US Food and Drug Administration or the World Health Organization by the first day of work OR (ii) obtain a reasonable accommodation due to a disability or sincerely held religious belief. To request an accommodation, please notify Sheila Domingue at All offers of employment are conditioned on satisfying one of above. No inquiries of vaccination status will be made until after a conditional offer of employment has been extended. Sycamores prohibits discrimination on the basis of a protected characteristic, including disability, perceived disability, or religion. Sycamores will not retaliate against any employee or candidate for requesting a reasonable accommodation pursuant to this policy.
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Client Services Representative

92563 Murrieta, California Banc of California

Posted 1 day ago

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Job Description

**Description**
**BANC OF CALIFORNIA AND YOUR CAREER**
Banc of California, Inc. (NYSE: BANC) is a bank holding company headquartered in Los Angeles with one wholly-owned banking subsidiary, Banc of California (the "bank"). Banc of California is one of the nation's premier relationship-based business banks focused on providing banking and treasury management services to small, middle-market, and venture-backed businesses. Banc of California offers a broad range of loan and deposit products and services, with full-service branches throughout California and Denver, Colorado, as well as full-stack payment processing solutions through its subsidiary, Deepstack Technologies. The bank is committed to its local communities by supporting organizations that provide financial literacy and job training, small business support, affordable housing, and more.
At Banc of California, our success is driven by our people, and we take pride in fostering an environment where everyone can reach their full potential. We embrace a culture of empowerment, progressive thinking, and entrepreneurial spirit, ensuring our team members have an opportunity to make an impact and play an important role in the future of Banc of California. Our core values - Entrepreneurialism, Operational Excellence, and Superior Analytics - empower us in creating a dynamic and inclusive workplace. We are committed to supporting your growth and well-being with comprehensive benefits, career development programs, a variety of employee resource groups, and more. TOGETHER WE WIN®
**THE OPPORTUNITY**
The Client Services Representative will be responsible for ensuring that all client documentation and regulatory requirements for loan and deposit accounts are met. In addition, the CSR will be responsible for major client relationships from a business and service perspective, overseeing all internal Venture Banking functions (projects and support issues) that affect clients. Performs all duties in accordance with the Company's policies and procedures, all U.S. state and federal laws and regulations, wherein the Company operates.
**HOW YOU'LL MAKE A DIFFERENCE**
+ Front line client service support.
+ Must exercise independent judgement and discretion on matters of significance to both the client and the bank. This requires the ability to interpret and implement bank policies and procedures, while balancing that with the needs of the client.
+ Act as one point of contact for clients in a designated area; including overseeing all aspects of the deposit relationship of a client.
+ Manage total relationship for clients from application to ongoing support.
+ Tracking/ monitoring of account opening documentation, service implementation and fee collection to ensure compliance with all regulatory guidelines.
+ Process monetary transactions for customer accounts.
+ Process account maintenance/updates & corrections on IBS.
+ Strong knowledge of Bank's services and products for client support and cross-selling.
+ Provide research assistance and information to customers.
+ Resolve customer disputes by using independent judgment and knowledge of bank policies and procedures.
+ Treat people with respect; keep commitments; inspire the trust of others; work ethically and with integrity; uphold organizational values; accept responsibility for own actions.
+ Demonstrates knowledge of and adherence to EEO policy; shows respect and sensitivity for cultural differences; educates others on the value of diversity; promotes working environment free of harassment of any type; builds a diverse workforce and supports affirmative action.
+ Follows policies and procedures; completes tasks correctly and on time; supports the company's goals and values.
+ Performs the position safely, without endangering the health or safety to themselves or others and will be expected to report potentially unsafe conditions. The employee shall comply with occupational safety and health standards and all rules, regulations and orders issued pursuant to the OSHA Act of 1970, which are applicable to one's own actions and conduct.
+ Performs other duties and projects as assigned.
**WHAT YOU'LL BRING**
**Experience**
Required:
+ 3+ years' experience
**Education & Certifications**
Required:
+ Associate's degree or equivalent work experience
Preferred:
+ Bachelor's degree or higher
**Skills, Behaviors, & Knowledge**
Required:
+ Creative and strategic thinker with excellent problem solving and organizational skills
+ Ability to exhibit professionalism and a positive attitude under pressure
+ Ability to work independently yet collaborate cross-functionally in a team environment
+ Superior oral and written communication skills
+ Ability to handle multiple priorities, projects and relationships simultaneously
+ Proven success in managing large client accounts
**HOW WE'LL SUPPORT YOU**
+ **Financial Security:** You will be eligible to participate in the company's 401k plan which includes a company match and immediate vesting.
+ **Health & Well-Being:** We offer comprehensive insurance options including medical, dental, vision, AD&D, supplemental life, long-term disability, pre-tax Health Savings Account with employer contributions, and pre-tax Flexible Spending Account (FSA).
+ **Building & Supporting Your Family:** Banc of California partners with providers that offeradoption, surrogacy, and fertility assistance as well as paid parental leave and family support solutions including care options for your family.
+ **Paid Time Away:** Eligible team members receive paid vacation days, holidays, and volunteer time off.
+ **Career Growth Opportunities:** To support career growth of our team members, we offer tuition reimbursement, an annual mentorship program, leadership development resources, access to LinkedIn Learning, and more.
**SALARY RANGE**
The base salary ultimately offered is determined through a review of education, industry experience, training, knowledge, skills, abilities of the applicant in alignment with market data and other factors.
Banc of California is an equal opportunity employer committed to creating a diverse workforce. All qualified applicants will receive consideration for employment without regard to age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), denial of Family and Medical Care Leave, disability (mental and physical) including HIV and AIDS, marital status, medical condition (cancer and genetic characteristics), genetic information, military and veteran status, national origin (including language use restrictions), race, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, gender expression, and sexual orientation. If you require reasonable accommodation as part of the application process, please contact Talent Acquisition.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights ( notice from the Department of Labor.
Equal Opportunity Employer
PacWest Bancorp and its affiliates are fully committed to the principles of equal opportunity and diversity. We take pride in building a workplace culture where all employees feel supported and respected, and have equal access to career and development opportunities without regard to race, religion/creed, color, national origin, age, marital status, ancestry, sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), gender identity/expression, sexual orientation, veteran status, physical or mental disability, medical condition, military status, genetic information, or any other characteristic protected by federal, state or local laws.
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Project Management Support - Construction, Specialist

92595 Wildomar, California Southern California Edison

Posted 1 day ago

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Job Description

Join the Clean Energy Revolution
Become a Project Management Support - Construction, Specialist at Southern California Edison (SCE) and build a better tomorrow. In this job, you'll
As a Project Management Support - Construction, Specialist, your work will help power our planet, reduce carbon emissions and create cleaner air for everyone. Are you ready to take on the challenge to help us build the future?
**Responsibilities**
+ Supports the pre-construction/construction planning processes by crafting and supervising action items and leading project team member adherence; function as a subject matter expert for tool/system of record to help maintain the integrity of the data stored, assist with access and training, and provide other assistance as needed
+ Collaborates with multi-disciplinary project teams which often consist of 30 or more members
+ Assists the project manager with all project-related support tasks, such as preparation of progress reports, tracking of project achievements, metrics, schedules, and budgets; provide status to project manager leadership and stakeholders
+ Establishes, presents, and applies project procedures, directives, and bulletins to ensure compliance with SCE's policies and procedures
+ Utilizes project management tools and systems, including Microsoft Project, to maintain sophisticated project schedules
+ Crafts and maintains project documentation, including version control, distribution, document storage/retention in sophisticated document libraries and access control
+ Develops presentations and other project documentation for review by departmental and organizational management and executive committees for approval to proceed through the project gates and stages
+ Collaborate with peers and leadership to identify opportunities for process improvements and recommend and implement new reporting features or format
+ Function as leader/owner for the organizational SharePoint, OneNote, Shared Drives and system tools to ensure adherence to company policies; cross validate data across various data sources to ensure accuracy and identify possible updates
+ A material job duty of all positions within the Company is ensuring the protection of all its physical, financial and cybersecurity assets, and properly accessing and managing private customer data, proprietary information, confidential medical records, and other types of highly sensitive information and data with the highest standards of conduct and integrity
**Minimum Qualifications**
* Two or more years of Project Support experience.
Preferred Qualifications
+ Bachelor's Degree or higher in Business Administration, Management, or a related field.
+ Experience working in the utility industry.
+ Two or more years of experience working with residential building projects.
+ Experience with prioritizing multiple projects and assignments concurrently.
+ Experience and skills in Microsoft Office - Word, PowerPoint, SharePoint, Excel, and OneDrive.
Additional Information
+ This position's work mode is hybrid. The employee will report to an SCE facility for a set number of days with the option to work remotely on the remaining days.  Unless otherwise noted, employees are required to work and reside in the state of California.  Further details of this work mode will be discussed at the interview stage. The work mode can be changed based on business needs.
+ Visit our Candidate Resource ( page to get meaningful information related to benefits, perks, resources, testing information, hiring process, and more!
+ Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
+ The primary work location for this position is Wildomar Service Center. However, the successful candidate may also be asked to work for an extended amount of time at Saddleback Service Center.
+ Position will require up to 40% traveling and being out in the field throughout the SCE service territory.
+ This position has been identified as a NERC/CIP impacted position - Prior to being hired, the successful candidate must pass a Personnel Risk Assessment (PRA) or Background Investigation. Once hired, the candidate must complete specified training prior to gaining un-escorted access to assigned work location and performing necessary job duties.
+ Relocation does not apply to this position.
About Southern California Edison
The people at SCE don't just keep the lights on. Our mission is so much bigger. We're fueling the kind of innovation that's changing an entire industry, and quite possibly the planet. Join us and create a future with cleaner energy, while providing our customers with the safety and reliability they demand. At SCE, you'll have a chance to grow personally and professionally, making a real impact in Southern California and around the world.
Southern California Edison is a proud Equal Opportunity Employer, including disability and protected veteran status.
We are committed to ensuring that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodations at .
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