Customer Support Specialist

75084 Van Alstyne, Texas Uline

Posted 9 days ago

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Job Description


Customer Support Specialist

Pay from $24 to $28 per hour with significant growth and earning potential!

Texas Branch

2600 Rental Car Drive, DFW Airport, TX 75261

Fast, friendly and customer focused. As a Uline Customer Support Specialist, you'll dig into order details to deliver the legendary service our customers love. Make your move to Uline, a company built on stability and success.

Full-Time Hours: Training Shift is Monday - Friday, 8:30 AM to 5 PM - after training, your shift will be Monday - Friday, various shifts available.

Why Customer Service at Uline?

  • Learn: In-depth training helps you sharpen communication and problem-solving skills.

  • Develop: Our professional environment offers one-on-one peer mentoring and room to grow in your career.

  • Connect: Build strong relationships in our collaborative in-person setting with regular team events.

Position Responsibilities

  • Process customer orders, make product recommendations and handle account inquiries using world-class technology.

  • Be a product and solutions expert! We'll equip you to answer product, pricing and shipping questions quickly and confidently.

  • Build business relationships with customers over phone, email and chat.

  • Understand customer needs and recommend Uline's best solutions.

  • Help customers navigate Uline's website and online ordering.

Minimum Requirements

  • High school diploma or equivalent. Bachelor's degree preferred.

  • Excellent problem-solving, listening and communication skills.

  • Prior customer service experience is a plus , but if you are eager to learn, we will train you!

Benefits

  • Complete health insurance coverage and 401(k) with 6% employer match that starts day one!

  • Multiple bonus programs.

  • Paid holidays and generous paid time off.

  • Tuition Assistance Program that covers professional continuing education.

Employee Perks

  • Best-in-class, clean, modern facilities.

  • First-class fitness center and beautifully maintained walking paths.

About Uline

Uline, a family-owned company, is North America's leading distributor of shipping, industrial, and packaging materials with over 9,000 employees across 14 locations.

Uline is a drug-free workplace. All positions are on-site.

EEO/AA Employer/Vet/Disabled

#LI-JM3

#LI-TX001

(#IN-TXCS)

Our employees make the difference and we are committed to offering exceptional benefits and perks! Explore Uline.jobs to learn more!

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Customer Support Specialist

75070 Mckinney, Texas ALOHA

Posted 9 days ago

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About Aloha

We're proud to say that Aloha has been on the INC 5000 list for five consecutive years ) We're a leading SaaS health-tech company dedicated to providing innovative solutions that elevate the patient experience for healthcare providers. Our mission is to drive growth and advance innovation in the healthcare industry, and we're on the lookout for passionate and driven team members to join our awesome team.

We're planning to keep the momentum going and are gearing up for our biggest growth spurt yet. Are you ready to join us?

Starting Pay: $25/hour with performance-based increases up to $34/hour

Please note this is an on-site position in our McKinney office Monday-Friday

CLICK HERE to Meet our Team!

Responsibilities & Requirements:

As a Customer Support Specialist, you will provide top-shelf customer service to all clients, handle inbound/outbound calls, live chats, and emails, maintain account tasks and keep DETAILED records, and work with the Leadership team to share insights for efficiency, productivity, and improving our customer experience.

Requirements:
  • You're a complex problem solver/outside-the-box thinker, especially with tech!
  • MUST Previous Customer Support experience in a ticketing setting (inbound calls, emails, chats).
  • CRM experience such as Salesforce or Hubspot
  • You love talking to people and are comfortable/personable on the phone
  • You can be self-sufficient but you're also a team player
  • You're an efficient and highly organized self-starter who thrives in challenging situations and FAST-paced environments
  • You love feedback and you're always looking to reach new heights
  • You're driven and the opportunity to grow outside your comfort zone excites you!
Good to have, but not required
  • Previous Medical Office/Insurance Industry experience
Perks
  • Weekly In-House Chiropractic Care
  • 4 Company Provided Lunches per week
  • Regular Company Outings/Team Bonding Events
  • Full Medical, Dental, and Vision Health Benefits
  • Short-term disability
  • Matching 401(k) up to 4%
  • Flexible Vacation & Paid Time Off


Do you have what it takes? Apply now!

If you REALLY want to stand out, message Adam on LinkedIn 3 reasons why you'd be a good fit. Ne sure to include your customer support and CRM experience

Review Wave provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
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Customer Support Associate

75086 Fairview, Texas TradeJobsWorkforce

Posted today

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Step into a new opportunity as a Customer Support Associate, where you will learn company products and services to better assist others, handle orders, shipments, and basic inventory checks, and provide friendly assistance to customers and team members. Additional duties include respond to questions by phone, email, or in-person, follow schedules and complete assigned tasks on time, work with supervisors to meet daily goals, help organize and maintain a tidy workspace, support returns and exchanges in a timely manner, as well as adhere to safety guidelines and company policies, coordinate with other departments when needed, assist with packaging, labeling, and preparing items for delivery, manage simple records and enter information accurately. To succeed in this role, you should have a willingness to learn on the job, clear communication skills, reliability and punctuality, basic computer or device use, a positive, team-focused attitude, and the ability to follow simple instructions. Benefits of this position may include weekly pay, flexible scheduling, on-the-job training, supportive team environment, opportunities for growth, and overtime availability. This role is open to candidates from all backgrounds, with training provided for those eager to learn.

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Annuities Customer Support

75026 Plano, Texas DXC Technology

Posted 15 days ago

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Job Description

**Job Description:**
Job Description
**Essential Job Functions:**
**Follows procedures to process new business application transactions**
**Corresponds with agents, internal wholesalers and other departments regarding pending cases**
**Responsible for the accurate handling and timely execution of New Business Applications**
**Must provide an elite customer services experience**
**Continuously evaluate and identify opportunities to drive process improvements that positively impact the customer's experience**
**Ensure transactions are processed on our administrative systems accurately and in a time frame considered suitable by SEC and DXC/BrightHouse guidelines**
**Report any potential fraudulent, money laundering, or unethical requests that have been reviewed**
**Performs other related duties as assigned or required**
**Mandatory requirements:**
**High school diploma**
**Minimum 2 years of customer service experience in the insurance and annuities fields**
**Working experience of insurance products, applicable policies, procedures, and guidelines**
**Excellent communication skills**
**Excellent grammar and writing skills**
**Preferred Qualifications**
**Annuities experience is highly preferred**
**MS Excel experience**
**Work Environment:**
+ Schedule is Monday through Friday, 8:00am - 5:00pm; Central Time Zone is preferred
**All applicants must be legally authorized to work in the United States without requiring sponsorship now or in the future**
At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We're committed to fostering an inclusive environment where everyone can thrive.
**If you are an applicant from the United States, Guam, or Puerto Rico**
DXC Technology Company (DXC) is an Equal Opportunity employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, pregnancy, veteran status, genetic information, citizenship status, or any other basis prohibited by law. View postings below .
We participate in E-Verify. In addition to the posters already identified, DXC provides access to prospective employees for the **Federal Minimum Wage Poster, Federal Polygraph Protection Act Poster as well as any state or locality specific applicant posters** . To access the postings in the link below, select your state to view all applicable federal, state and locality postings. Postings are available in English, and in Spanish, where required. View postings below.
Postings Link ( Accommodations**
If you are an individual with a disability, a disabled veteran, or a wounded warrior and you are unable or limited in your ability to access or use this site as a result of your disability, you may request a reasonable accommodation by contacting us via email ( ) .
Please note: DXC will respond only to requests for accommodations due to a disability.
Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here _._
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Customer Support Specialist - Intake

76088 Princeton, Texas PECAN VALLEY MH-MR REGION

Posted 8 days ago

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Job Details

Job Location
Weatherford Annex - Weatherford, TX

Position Type
Full Time

Education Level
High School

Salary Range
$14.65 - $15.10 Hourly

Job Shift
Day

Job Category
Admin - Clerical

Description

Duties include but are not limited to: Assisting with ensuring individuals seeking mental health services have completed applications for services and other necessary paperwork. Answering telephone, receiving intake and screening information from the call center. Will be the customer support specialist for the designated program facility, to include completing requisitions for supplies for other staff at the location. Tracking individuals throughout the open access process, filing, sending out correspondence via mail, email, and responding to questions. Assistance with other data collection and reporting functions as needed. Completing financial eligibility and insurance verification process for those entering Pecan Valley's services. Must be familiar with, and/or willing to be trained in, trauma-informed care. This includes understanding, recognizing, and responding to the effects of all types of trauma, and an ability to work in a behavioral environment where staff convey dignity, respect, hopefulness, and the opportunity for choice and empowerment among consumers.

Qualifications

Excellent customer service skills, phone etiquette, and professional demeanor required. Pleasant telephone voice, exceptional organizational skills, proper grammar and ability to relate well to phone-in and walk-in patrons. Ability to work cooperatively with others. Excellent typing and spelling skills required. Must have experience/knowledge of Microsoft office programs. Knowledge of the use of office equipment including computer, copier, fax, multiple line phone, postage meter. Flexibility to assist in a variety of assignments in a sometimes fast-paced environment. Must have a high school diploma or G.E.D., must have a good driving record for the past 3 years and have a valid auto insurance card.

PHYSICAL ABILITIES: Must be able to bend, stoop, kneel crouch, squat, lift at least 25 lbs., reach forward and overhead, and sit for an extended period of time.
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