What Jobs are available for Support Specialists in Riverside?

Description

Overview:

The Route Sales Support Driver builds solid, positive working relationships with customers and is highly motivated to exceed their expectations and requirements. AUS operates in a very competitive environment and successful Route Sales Support must be able to balance exceptional customer service with meeting and exceeding individual sales growth goals. As advocates for the organization, Route Sales Support strive to generate goodwill and loyalty for the organization while performing their work in a professional manner at all times.

Responsibilities/Essential Functions:

• Safely operate a company step van in designated area to provide products and service to a variety of clients.

• Verify daily preventative maintenance of vehicle and maintain proper operator documentation

• Manage daily route independently to ensure accurate and timely delivery of product

• Loads/unloads product per company policies, procedures, and guidelines

• Review invoices daily for complete and accurate information and make corrections as needed

• Meet sales goals and promotes overall route growth to enhance profitability

• Develop leads/prospects, calls on prospective customers to solicit business, prepare service agreements, and install new accounts.

• Assists the sales organization with the procurement of additional new business

• Possess a strong understanding of services, policies, and pricing methods and can clearly communicate these to customers

• Monitor customer feedback and handle customer issues in a prompt and courteous manner

• Take responsibility for your personal safety and watch out for the safety of others.

• Use safe precautions, proper tools, and equipment, and adhere to all safe work practices and policies

• Perform other duties as required or assigned which are reasonably within the scope of the activities enumerated above.

Knowledge/Skills/Abilities:

• Must be a minimum of 21 years of age, have a valid driver's license, and excellent driving record

• Customer service experience with a wide variety of consistent customer contact

• Strong math and basic computer skills

• Demonstrated experience selling services/products and generating new business preferred

• Excellent customer service and verbal communication skills required

• Ability to work independently, exercise sound judgment, and think quickly to identify/solve customer concerns.

Working Environment/Safety Requirements/Physical Requirements:

• Exposure to adverse and varying weather conditions which may include extreme hot/cold temperatures depending on geographical location.

• Fast-paced environment sometimes requiring irregular and long hours.

• Must be able to routinely lift and maneuver a minimum of 25 lbs. and load/unload product from truck without assistance.

• Must be able to occasionally lift and maneuver 50+ lbs.

• This position requires bending, squatting, climbing, and reaching.

Education:

High school degree or equivalent

Compensation: The hourly rate that Aramark reasonably expects to pay for this position ranges from $23.44 to $23.44, depending on circumstances including an applicant's skills and qualifications, certain degrees and certifications, prior job experience, market data, and other relevant factors.

Vestis is an equal-opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, relation, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or veteran status.

#IND-ROUTE

Qualifications

Skills

Preferred

• Time Management: Novice

Behaviors

Preferred

• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

Motivations

Preferred

• Self-Starter: Inspired to perform without outside help

Education

Required

• High School or better

Licenses & Certifications

Required

• Drivers License (Not CDL)

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights ( notice from the Department of Labor.

Interns can expect to gain valuable experience in basic office functions and learn how Child Support Services operates to support parents and families. The intern will also participate in community events aimed at raising awareness about available services.

The in-person student internship position is based in Riverside County and offers a flexible work week consisting of approximately 4-20 hours per week, with flexibility granted around academic obligations.Under supervision, assists and participates in the work performed by employees of a specific profession; Through participation, receive supervised work experience in a specific professional vocation, and performs other related duties as required. The intern may perform sub-professional assignments in support of skilled staff. Take direction and supervision; benefit and learn rapidly from on-the-job training.

The intern will be responsible for, but not limited to:

• Assist and participate in the day-to-day assigned work professional employees
• Special research, studies, surveys, and investigations
• Participate in the compilation, tabulation, and analysis of information and data
• Preparation of briefs, reports, evaluations, specifications, and plans
• Attend divisional and departmental staff meetings; prepare reports of suggestions and comments of observations regarding the various aspects of the department and program
• Compile data and perform mathematical computations
• Analyze statistical data and prepare reports

Education: Applicants must be currently enrolled/attending school at an accredited college or university in a Bachelor's degree program.

Areas of Study : Accounting, Finance, or similar, Communications, Marketing, Journalism, Information Technology, Computer Science, Public or Business Administration, Human Resources, or Organizational Studies.

Minimum Qualifications:

• Typing
• Answering phones
• Microsoft Suite
• Attention to detail
• Follow written and oral instructions
• Familiar with office equipment
• Simple mathematical calculations
• Support data validation
• Create and maintain dashboards for reports
• General knowledge for data entry

• Knowledge of Tableau
• SQL queries
• Usage of office equipment
• Microsoft Suite
• Canva

The County of Riverside has a Veteran's Preference Policy. Upload a copy of your (or your spouse's) Member-4 Form DD-214 or NGB-22 indicating dates of service, and a copy of your spouse's letter of disability (if applicable) with your application. For privacy reasons, it is recommended that you remove your social security information from the document(s). A Human Resources Representative will review the materials and determine if you qualify for Veteran's Preference. Policy is available here:

What's Next?

This recruitment is open to all applicants currently enrolled/attending school at an accredited college or university.

No late applications will be permitted and changes or alterations cannot be accepted. Resumes that include job descriptions and duties copied from the job classification will not be considered.

Applications received prior to the closing date will be considered based on the information submitted. Include relevant work experience details on resume and/or application. Applicants who fail to provide information demonstrating they possess the position requirements may not be considered further in the application process.

General Information
For more information, please contact Hayden Quezada at .

If you are experiencing technical problems, you may contact the governmentjobs.com applicant support desk Monday through Friday, 6 am to 5 pm Pacific Time at or toll-free .

The selected candidate will appear in court on matters related to establishing, modifying, or enforcing child support. The incumbent is also responsible for conducting interviews with relevant parties before hearing dates to resolve or narrow legal issues, providing direction to paralegals, and advising and training staff on matters related to child support law and appropriate actions to take in a case. Additionally, the incumbent will provide guidance on policies and procedures to ensure they are consistent with legal requirements; participate in statewide training, conferences, and/or work groups; and collaborate with colleagues to advance the department's mission. Travel throughout the county may be required. Bilingual in Spanish is preferred but not required.

The most competitive candidates will have experience in child support, mediation or conflict resolution, social services, family law, bankruptcy, worker's compensation, and enforcement of judgments.

The Deputy Child Support Attorney I is a natural progression underfill for the Deputy Child Support Attorney II. Incumbents are eligible to promote to Deputy Child Support Attorney II following 26 pay periods (approximately one (1) year) of active employment as a Deputy Child Support Attorney I with an overall satisfactory performance evaluation.

Meet the Team!

The County of Riverside Department of Child Support Services works with parents and guardians to ensure children and families receive court-ordered financial and medical support. Services provided included locating, establishing paternity; establishing, modifying and enforcing a court order for child support; and establishing, modifying and enforcing an order for health coverage. Can you see yourself here?• Investigate, research and prepare child support cases for civil litigation and enforcement; handle appeals of routine child support civil cases; prepare trial briefs and check questions of law; present opening statements, interrogate and cross examine witnesses; argue points of law, and make final arguments or summations.

• Present and litigate child support cases in the Superior and Municipal Courts; conduct interviews to obtain or give information; interview and advise law enforcement officers and the public in regard to the issuance of routine child support establishment complaints and enforcement actions; advise and train non-attorney child support staff on matters of law, policy and procedure.

• Negotiate with attorneys and litigants regarding the disposition of civil actions or modification of charges in specific cases; conduct legal research in specific areas of civil and family law; analyze legal issues in pending cases.

• Prepare correspondence and reports; review progress and development of cases with supervisory deputies; process child support complaints and claims for the County of Riverside Department of Child Support Services.Knowledge of: Legal principles and their application; rules of evidence and the conduct of court proceedings; the laws of the State of California.

Ability to: Analyze legal problems and apply legal principles and practices; present arguments and statements of fact and laws clearly and logically in written and oral form; perform legal research; work cooperatively with others. Other Requirements

License: Active membership in the State Bar of California.

Possession of a valid California Driver's License is required.

Must be able to pass an extensive background check.

What's Next?
Open to All Applicants
This recruitment is open to all applicants.

For questions regarding this recruitment
Contact Danilo Lozano at with any questions regarding this recruitment.

• Consumer: Has personal recovery experience from mental health or substance abuse, for at least 1 year.

HOW IT WORKS
- Applicants will answer questions about personal experience, work experience, and qualifications.
- The most competitive applicants (based on specialized skills) will be referred
for interviews.
- Applicants will receive email notification once their application is no longer being
considered due to Candidate Pool expiration.

Some positions may require a law enforcement background investigation which requires completion of an extensive questionnaire, meeting with a background investigator, and submitting several references.

Competitive candidates will possess current or previous experience as a consumer, family advocate or parent partner of mental health or substance recovery services. Applications may remain active up to 6 months.

Schedule: Schedules vary depending on location and department needs.

Peer Support Specialist Trainee Salary Range: $18.69-$5.62

Certified Peer Support Specialist Salary Range: 22.41- 30.50

Valid California Driver's License and CALMHSA MEDI-CAL PEER SUPPORT SPECIALIST CERTIFICATION may be required at various locations.

Under direction, provide information, support and assistance and advocacy for recipients, and/or caregivers/family members of consumers of mental health services and to provide feedback and perspective to the mental health system relative to the impact and effectiveness of the services provided and to do other work as required.

Incumbents in this class perform the full journey level scope of assignments in the Mental Health Peer Specialist series and report to either a program supervisor or a regional manager; team with mental health professionals in the provision of consumer treatment, directly assist consumers and families/caregivers in the utilization of appropriate community resources, provide education and information to consumers and the community; and provide a unique consumer perspective to the mental health team.

Incumbents in this class provide a full range of information, training, support, encouragement, advocacy, service effectiveness assessment and related services in order to assist the consumer and family/caregiver in coping with immediate situations. The consumer and family/caregiver perspective is provided in the development of programs and services and in formulation of treatment strategies. Incumbents of this class do not attempt to modify or change the consumer's personality structure. Classes in this series differ from those in the Clinical Therapist series in that the latter, due to advanced education and experience, use independent judgment in making diagnoses, developing treatment plans, and providing a wide range and variety of mental health services including psychotherapy. This series differs from the Behavioral Health Specialist series in that the latter provides general counseling, initial assessment and case management. In contrast, this series provides information and assistance based on the unique perspective of being a recipient of or having been closely associated with the direct receipt of mental health services.

"Applications will be reviewed in the order of when it was received "Peer Support Specialist Trainee
• Provide meaningful self-disclosure of personal lived experience of behavior health-related and/or substance abuse-related recovery and resiliency to the people served in the system of care (required by State Certification).

• In a training capacity, inform, train, support, and empower consumers, families and caregivers who directly or indirectly receive behavioral health services.

• Communicate, represent and promote the consumer, families and caregivers' perspective within the behavioral health system.

• Facilitate self-help groups for consumers, youth, family members, and caregivers.

• Attend and participate in special events, conferences, workshops, and trainings within the behavioral health system and in the community.

• Develop activities, programs and resources which support consumers, families and caregivers in achieving their goals.

• Support the appropriate recognition, acceptance and understanding of social and cultural factors in the provision of behavioral health services.

• Develop effective working relationships with agencies and organizations to advocate for consumer, family and caregiver empowerment.

• Help prepare and support clients, families and caregivers at consumer progress consultation meetings and at a variety of formal and informal hearings.

• Help consumers and those who support them to articulate their needs.

• Focus on and is sensitive to consumer, family and caregiver satisfaction with the services received and general satisfaction with behavioral health services.

• Assist and promote consumers and those who support them in support networks and activities.

• Document all activities as required, following appropriate Medi-Cal billing practices.

Certified Peer Support Specialist
• Provide meaningful self-disclosure of personal lived experience of behavioral health-related or substance abuse-related recovery and resiliency to the people served in the system of care (required by State Certification).

• Inform, train, support, and empower consumers, families and caregivers who directly or indirectly receive behavioral health services.

• Communicate, represent and promote the consumer, families and caregivers' perspective within the behavioral health system.

• Facilitate self-help groups for clients, youth, family members, and caregivers.

• Attend and participate in special events, conferences, workshops, and trainings within the behavioral health system and in the community.

• Develop activities, programs and resources which support consumers, families and caregivers in achieving their goals.

• Supports the appropriate recognition, acceptance and understanding of social and cultural factors in the provision of behavioral health services.

• Develop effective working relationships with agencies and organizations to advocate for consumer, family and caregiver empowerment.

• Help prepare and support clients, families and caregivers at consumer progress consultation meetings and at a variety of formal and informal hearings.

• Help consumers and those who support them to articulate their needs.

• Focus on and is sensitive to consumer, family and caregiver satisfaction with the services received and general satisfaction with behavioral health services.

• Assist and promote consumers and those who support them in support networks and activities.

• Document all activities as required, following appropriate Medi-Cal billing practices.Peer Support Specialist T rainee Recruiting Guidelines:
Mental Health Peer Specialist Trainee : $18.69 - $25.62

Education: Possession of a high school diploma, G.E.D. equivalency or high school proficiency certificate is required.

Experience: Depending on the assignment, current or previous recovery experience as a consumer of behavioral h ealth and/or substance abuse services or as a family member/caregiver of a former or current behavioral health and/or substance abuse consumer.

Medi-Cal Peer Support Certification must be obtained within two (2) years of the employee start date. Failure to obtain a Medi-Cal Peer Support Certification may lead to termination.

License/Certificate: Possession of a valid California Driver's License may be required.

Knowledge of: The basic needs and difficulties faced by ethnically diverse consumers, caregivers and families of behavioral health and/or substance abuse consumers; the public and/or private agency services available for families, children and adults with serious behavioral health needs, such as schools, social services and other systems.

Ability to: Learn the basic principles of the behavioral health system and effectively work within the system; represent and advocate for the consumer perspective within the community and behavioral health system; understand the cultural and social factors affecting behavior patterns; effectively communicate the workings of the behavioral health system to service consumers, parents, family members, and caregivers; establish and maintain working relationships with a wide range of community agencies and organizations; obtain and record accurate information for case documentation and other reports.
Certified Peer Support Specialist Recruiting Guidelines: Mental Health Peer Specialist : 22.41 - 30.50

Education: Possession of a high school diploma, G.E.D. equivalency or high school proficiency certificate is required.

Experience: Depending on the assignment, current or previous recovery experience as a consumer of behavioral health and/or substance abuse services or as a family member/caregiver of a former or current behavioral health and/or substance abuse consumer.

AND

California State Medi-Cal Peer Support Specialist Certification.

A valid Medi-Cal Peer Support Certification must be obtained prior to the employment start date. Employees holding a Medi-Cal Peer Support Certification must be re-certified every two (2) years. Failure to maintain a valid Medi-Cal Peer Support Certification may lead to termination.

License/Certificate: Possession of a valid California Driver's License may be required.

Knowledge of: The needs and difficulties faced by ethnically diverse consumers, families and caregivers of behavioral health and/or substance abuse consumers; the public and/or private agency services available for families, children and adults with serious behavioral health needs, such as schools, social services and other systems; the self-help and consumer oriented treatment models; and methods to effectively communicate with consumers, families and caregivers, the community and the behavioral health treatment team.

Ability to: Understand the principles of the behavioral health system and effectively work within the system; effectively represent and advocate for the consumer perspective within the community and behavioral health system; understand and articulate the cultural and social factors affecting behavior patterns; effectively communicate the workings of the behavioral health system to service consumers, parents, family members and caregivers; establish and maintain strong working relationships with a wide range of community agencies and organizations; obtain and record accurate information for case documentation and other reports.Questions: For further information regarding this posting, contact the recruiter:
Edgar Manzo at :

What is a Parent Partner Peer Support Specialist/Trainee? - A Parent Partner Peer Support Specialist/Trainee is someone who has or is currently assisting their children or adoptive children with mental or behavioral health and have navigated the system for a minimum of one year in order to provide support for other parent/partners in a similar situation .
In order to be considered, candidates must be able to share personal and direct experiences raising a child through mental or behavioral health recovery with others.

HOW IT WORKS
- Applicants will answer questions about personal experience, work experience, and qualifications.
- The most competitive applicants (based on specialized skills) will be referred
for interviews.
- Applicants will receive email notification once their application is no longer being
considered due to Candidate Pool expiration.

Some positions may require a law enforcement background investigation which requires completion of an extensive questionnaire, meeting with a background investigator, and submitting several references.

Competitive candidates will possess current or previous experience as a consumer, family advocate or parent partner of mental health or substance recovery services.

Schedule: Schedules vary depending on location and department needs.

Peer Support Specialist Trainee Salary Range: $18.69-$5.62

Certified Peer Support Specialist Salary Range: 22.41- 30.50

Valid California Driver's License and CALMHSA MEDI-CAL PEER SUPPORT SPECIALIST CERTIFICATION may be required at various locations.

Under direction, provide information, support and assistance and advocacy for recipients, and/or caregivers/family members of consumers of mental health services and to provide feedback and perspective to the mental health system relative to the impact and effectiveness of the services provided and to do other work as required.

Incumbents in this class perform the full journey level scope of assignments in the Mental Health Peer Specialist series and report to either a program supervisor or a regional manager; team with mental health professionals in the provision of consumer treatment, directly assist consumers and families/caregivers in the utilization of appropriate community resources, provide education and information to consumers and the community; and provide a unique consumer perspective to the mental health team.

Incumbents in this class provide a full range of information, training, support, encouragement, advocacy, service effectiveness assessment and related services in order to assist the consumer and family/caregiver in coping with immediate situations. The consumer and family/caregiver perspective is provided in the development of programs and services and in formulation of treatment strategies. Incumbents of this class do not attempt to modify or change the consumer's personality structure. Classes in this series differ from those in the Clinical Therapist series in that the latter, due to advanced education and experience, use independent judgment in making diagnoses, developing treatment plans, and providing a wide range and variety of mental health services including psychotherapy. This series differs from the Behavioral Health Specialist series in that the latter provides general counseling, initial assessment and case management. In contrast, this series provides information and assistance based on the unique perspective of being a recipient of or having been closely associated with the direct receipt of mental health services.

"Applications will be reviewed in the order of when it was received "Principle Duties

• Plan and provide feedback related to workshops, conferences and other coordinated efforts to improve related services. Review existing and proposed programs for implementation of partners/youth philosophy and participate in the development of new programs and resources.
• Participate in programs, meetings, and trainings as part of a professional team. Identify information and resources in local communities, which are useful to parents/youth. Assist and promote active involvement in support group activities.
• Communicate, represent, and promote on behalf of parents/youth their perspective within the child welfare system
• Orient parents/youth entering the child welfare system
• Provide, as part of a professional team, assistance and support to parents/youth including peer counseling/mentoring and accompanying parents/youth to meetings

Peer Support Specialist Trainee
• Provide meaningful self-disclosure of personal lived experience of behavior health-related and/or substance abuse-related recovery and resiliency to the people served in the system of care (required by State Certification).

• In a training capacity, inform, train, support, and empower consumers, families and caregivers who directly or indirectly receive behavioral health services.

• Communicate, represent and promote the consumer, families and caregivers' perspective within the behavioral health system.

• Facilitate self-help groups for consumers, youth, family members, and caregivers.

• Attend and participate in special events, conferences, workshops, and trainings within the behavioral health system and in the community.

• Develop activities, programs and resources which support consumers, families and caregivers in achieving their goals.

• Support the appropriate recognition, acceptance and understanding of social and cultural factors in the provision of behavioral health services.

• Develop effective working relationships with agencies and organizations to advocate for consumer, family and caregiver empowerment.

• Help prepare and support clients, families and caregivers at consumer progress consultation meetings and at a variety of formal and informal hearings.

• Help consumers and those who support them to articulate their needs.

• Focus on and is sensitive to consumer, family and caregiver satisfaction with the services received and general satisfaction with behavioral health services.

• Assist and promote consumers and those who support them in support networks and activities.

• Document all activities as required, following appropriate Medi-Cal billing practices.

Certified Peer Support Specialist
• Provide meaningful self-disclosure of personal lived experience of behavioral health-related or substance abuse-related recovery and resiliency to the people served in the system of care (required by State Certification).

• Inform, train, support, and empower consumers, families and caregivers who directly or indirectly receive behavioral health services.

• Communicate, represent and promote the consumer, families and caregivers' perspective within the behavioral health system.

• Facilitate self-help groups for clients, youth, family members, and caregivers.

• Attend and participate in special events, conferences, workshops, and trainings within the behavioral health system and in the community.

• Develop activities, programs and resources which support consumers, families and caregivers in achieving their goals.

• Supports the appropriate recognition, acceptance and understanding of social and cultural factors in the provision of behavioral health services.

• Dev elop effective working relationships with agencies and organizations to advocate for consumer, family and caregiver empowerment.

• Help prepare and support clients, families and caregivers at consumer progress consultation meetings and at a variety of formal and informal hearings.

• Help consumers and those who support them to articulate their needs.

• Focus on and is sensitive to consumer, family and caregiver satisfaction with the services received and general satisfaction with behavioral health services.

• Assist and promote consumers and those who support them in support networks and activities.

• Document all activities as required, following appropriate Medi-Cal billing practices.Peer Support Specialist T rainee Recruiting Guidelines:
Mental Health Peer Specialist Trainee : $18.69 - $25.62

Education: Possession of a high school diploma, G.E.D. equivalency or high school proficiency certificate is required.

Experience: Current or previous recovery experience as a Parent Partner raising a child/foster child through their mental or behavioral recovery for a minimum of one year

Medi-Cal Peer Support Certification must be obtained within two (2) years of the employee start date. Failure to obtain a Medi-Cal Peer Support Certification may lead to termination.

License/Certificate: Possession of a valid California Driver's License may be required.

Knowledge of: The basic needs and difficulties faced by ethnically diverse consumers, caregivers and families of behavioral health and/or substance abuse consumers; the public and/or private agency services available for families, children and adults with serious behavioral health needs, such as schools, social services and other systems.

Ability to: Learn the basic principles of the behavioral health system and effectively work within the system; represent and advocate for the consumer perspective within the community and behavioral health system; understand the cultural and social factors affecting behavior patterns; effectively communicate the workings of the behavioral health system to service consumers, parents, family members, and caregivers; establish and maintain working relationships with a wide range of community agencies and organizations; obtain and record accurate information for case documentation and other reports.
Certified Peer Support Specialist Recruiting Guidelines: Mental Health Peer Specialist : 22.41 - 30.50

Education: Possession of a high school diploma, G.E.D. equivalency or high school proficiency certificate is required.

Experience: Depending on the assignment, current or previous recovery experience as a consumer of behavioral health and/or substance abuse services or as a family member/caregiver of a former or current behavioral health and/or substance abuse consumer.

AND

California State Medi-Cal Peer Support Specialist Certification.

A valid Medi-Cal Peer Support Certification must be obtained prior to the employment start date. Employees holding a Medi-Cal Peer Support Certification must be re-certified every two (2) years. Failure to maintain a valid Medi-Cal Peer Support Certification may lead to termination.

License/Certificate: Possession of a valid California Driver's License may be required.

Knowledge of: The needs and difficulties faced by ethnically diverse consumers, families and caregivers of behavioral health and/or substance abuse consumers; the public and/or private agency services available for families, children and adults with serious behavioral health needs, such as schools, social services and other systems; the self-help and consumer oriented treatment models; and methods to effectively communicate with consumers, families and caregivers, the community and the behavioral health treatment team.

Ability to: Understand the principles of the behavioral health system and effectively work within the system; effectively represent and advocate for the consumer perspective within the community and behavioral health system; understand and articulate the cultural and social factors affecting behavior patterns; effectively communicate the workings of the behavioral health system to service consumers, parents, family members and caregivers; establish and maintain strong working relationships with a wide range of community agencies and organizations; obtain and record accurate information for case documentation and other reports.Questions: For further information regarding this posting, contact the recruiter:
Edgar Manzo at :

*Must be Certified through CALMHSA or equivalent out of state*

What is a Family Advocate Peer Support Specialist/Trainee? - A Family Advocate Peer Support Specialist/Trainee is someone who has or is currently assisting a family member (or close friend) with behavioral health or/and substance recovery and have navigated the system with their family member/close friend for a minimum of one year. Candidates should be comfortable sharing their experiences with others going through a similar situation.
In order to be considered, candidates must be able to share personal and direct experiences raising a child through mental or behavioral health recovery with others.

HOW IT WORKS
- Applicants will answer questions about personal experience, work experience, and qualifications.
- The most competitive applicants (based on specialized skills) will be referred
for interviews.
- Applicants will receive email notification once their application is no longer being
considered due to Candidate Pool expiration.

Some positions may require a law enforcement background investigation which requires completion of an extensive questionnaire, meeting with a background investigator, and submitting several references.

Competitive candidates will possess current or previous experience as a consumer, family advocate or parent partner of mental health or substance recovery services.

Schedule: Schedules vary depending on location and department needs.

Peer Support Specialist Trainee Salary Range: $19.43-$6.64

Certified Peer Support Specialist Salary Range: 23.30- 31.71

Valid California Driver's License and CALMHSA MEDI-CAL PEER SUPPORT SPECIALIST CERTIFICATION may be required at various locations.

Under direction, provide information, support and assistance and advocacy for recipients, and/or caregivers/family members of consumers of mental health services and to provide feedback and perspective to the mental health system relative to the impact and effectiveness of the services provided and to do other work as required.

Incumbents in this class perform the full journey level scope of assignments in the Mental Health Peer Specialist series and report to either a program supervisor or a regional manager; team with mental health professionals in the provision of consumer treatment, directly assist consumers and families/caregivers in the utilization of appropriate community resources, provide education and information to consumers and the community; and provide a unique consumer perspective to the mental health team.

Incumbents in this class provide a full range of information, training, support, encouragement, advocacy, service effectiveness assessment and related services in order to assist the consumer and family/caregiver in coping with immediate situations. The consumer and family/caregiver perspective is provided in the development of programs and services and in formulation of treatment strategies. Incumbents of this class do not attempt to modify or change the consumer's personality structure. Classes in this series differ from those in the Clinical Therapist series in that the latter, due to advanced education and experience, use independent judgment in making diagnoses, developing treatment plans, and providing a wide range and variety of mental health services including psychotherapy. This series differs from the Behavioral Health Specialist series in that the latter provides general counseling, initial assessment and case management. In contrast, this series provides information and assistance based on the unique perspective of being a recipient of or having been closely associated with the direct receipt of mental health services.

"Applications will be reviewed in the order of when it was received "Peer Support Specialist Trainee
• Provide meaningful self-disclosure of personal lived experience of behavior health-related and/or substance abuse-related recovery and resiliency to the people served in the system of care (required by State Certification).

• In a training capacity, inform, train, support, and empower consumers, families and caregivers who directly or indirectly receive behavioral health services.

• Communicate, represent and promote the consumer, families and caregivers' perspective within the behavioral health system.

• Facilitate self-help groups for consumers, youth, family members, and caregivers.

• Attend and participate in special events, conferences, workshops, and trainings within the behavioral health system and in the community.

• Develop activities, programs and resources which support consumers, families and caregivers in achieving their goals.

• Support the appropriate recognition, acceptance and understanding of social and cultural factors in the provision of behavioral health services.

• Develop effective working relationships with agencies and organizations to advocate for consumer, family and caregiver empowerment.

• Help prepare and support clients, families and caregivers at consumer progress consultation meetings and at a variety of formal and informal hearings.

• Help consumers and those who support them to articulate their needs.

• Focus on and is sensitive to consumer, family and caregiver satisfaction with the services received and general satisfaction with behavioral health services.

• Assist and promote consumers and those who support them in support networks and activities.

• Document all activities as required, following appropriate Medi-Cal billing practices.

Certified Peer Support Specialist
• Provide meaningful self-disclosure of personal lived experience of behavioral health-related or substance abuse-related recovery and resiliency to the people served in the system of care (required by State Certification).

• Inform, train, support, and empower consumers, families and caregivers who directly or indirectly receive behavioral health services.

• Communicate, represent and promote the consumer, families and caregivers' perspective within the behavioral health system.

• Facilitate self-help groups for clients, youth, family members, and caregivers.

• Attend and participate in special events, conferences, workshops, and trainings within the behavioral health system and in the community.

• Develop activities, programs and resources which support consumers, families and caregivers in achieving their goals.

• Supports the appropriate recognition, acceptance and understanding of social and cultural factors in the provision of behavioral health services.

• Develop effective working relationships with agencies and organizations to advocate for consumer, family and caregiver empowerment.

• Help prepare and support clients, families and caregivers at consumer progress consultation meetings and at a variety of formal and informal hearings.

• Help consumers and those who support them to articulate their needs.

• Focus on and is sensitive to consumer, family and caregiver satisfaction with the services received and general satisfaction with behavioral health services.

• Assist and promote consumers and those who support them in support networks and activities.

• Document all activities as required, following appropriate Medi-Cal billing practices.Certified Peer Support Specia list Recruiting Guidelines:
Mental Health Peer Specialist : $23.30-$31.71

Education: Possession of a high school diploma, G.E.D. equivalency or high school proficiency certificate is required.

Experience: Depending on the assignment, current or previous recovery experience as a consumer of behavioral health and/or substance abuse services or as a family member/caregiver of a former or current behavioral health and/or substance abuse consumer.

AND

California State Medi-Cal Peer Support Specialist Certification.

A valid Medi-Cal Peer Support Certification must be obtained prior to the employment start date. Employees holding a Medi-Cal Peer Support Certification must be re-certified every two (2) years. Failure to maintain a valid Medi-Cal Peer Support Certification may lead to termination.

License/Certificate: Possession of a valid California Driver's License may be required.

Knowledge of: The needs and difficulties faced by ethnically diverse consumers, families and caregivers of behavioral health and/or substance abuse consumers; the public and/or private agency services available for families, children and adults with serious behavioral health needs, such as schools, social services and other systems; the self-help and consumer oriented treatment models; and methods to effectively communicate with consumers, families and caregivers, the community and the behavioral health treatment team.

Ability to: Understand the principles of the behavioral health system and effectively work within the system; effectively represent and advocate for the consumer perspective within the community and behavioral health system; understand and articulate the cultural and social factors affecting behavior patterns; effectively communicate the workings of the behavioral health system to service consumers, parents, family members and caregivers; establish and maintain strong working relationships with a wide range of community agencies and organizations; obtain and record accurate information for case documentation and other reports.Questions: For further information regarding this posting, contact the recruiter:
Edgar Manzo at :