2 Support Staff jobs in Birchwood
Tax Training Support - Seasonal
Rice Lake, Wisconsin
H&R Block, Inc.
Posted today
Job Viewed
Job Description
Our Company At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Next. This multi-year roadmap focuses on innovation, client experience, and sustainable growth. It is designed to elevate how we work, how we serve, and how we lead in our industry. At H&R Block, we're curious, creative, and always on the move. Joining H&R Block as a seasonal, experienced Tax Professional means you'll serve clients with diverse tax needs with the support of an expert team, dedicated to providing you with advanced tax training you'll need to be successful. Bachelor's degree in accounting or related field CPA or Enrolled Agent certification Experience completing complex returns (individual, trust, partnership) 5+ years of experience in accounting, finance, bookkeeping or tax Experience conducting virtual tax interviews Experience with tax planning and audit support Sales and/or marketing experience What you'll bring to the team. Conduct tax interviews with clients face to face and through virtual tools - video, phone, chat, email Prepare complete and accurate tax returns Generate business growth, increase client retention, and offer additional products and services Provide clients with IRS support All certification levels can provide tax notice services Circular 230 associates can provide audit representation Mentor and support teammates Successful completion of the H&R Block Tax Knowledge Assessment* Experience in accounting, finance, bookkeeping or tax Experience completing individual returns Experience working in a fast-paced environment Comfort working with virtual tools - video, phone and chat Ability to effectively communicate in person, via phone and in writing Must meet IRS and applicable state requirements High school diploma / equivalent or higher Why work for us At H&R Block, we believe and invest in our people by committing to their total well-being. Our benefit offerings can help associates plan for their unique health, wellbeing and financial wellness needs. Employee Assistance Program with Health Advocate. Wellbeing program, BetterYou, to help you build healthy habits. Neurodiversity and caregiver support available to you and your family. Medical Coverage, 401k Retirement Savings Plan and Employee Stock Purchase Plan. Check out all available benefits at The Community You Will Join: At H&R Block we remain committed to building a Connected Culture - one in which trust, care, and connections are how we work together as we continue to create an environment where everyone feels safe to bring their authentic self to work every day and feels like they belong as part of a larger team. You will also be surrounded by colleagues who are committed to helping each other grow and support each other. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status. Enrollment in or completion of the H&R Block Income Tax Course or Tax Knowledge Assessment is neither an offer nor a guarantee of employment. Joining H&R Block as a seasonal, experienced Tax Professional means you'll serve clients with diverse tax needs with the support of an expert team, dedicated to providing you with advanced tax training you'll need to be successful.
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Supervisor, Long Term Services & Support (LTSS) (Must live in WI)
54868 Rice Lake, Wisconsin
Molina Healthcare
Posted today
Job Viewed
Job Description
**_***Remote and must live in Wisconsin***_**
JOB DESCRIPTION Job Summary
Leads and supervises multi-disciplinary team of healthcare services professionals supporting members with long-term services and supports (LTSS) needs - ensuring members reach desired outcomes through integrated delivery and coordination of care across the continuum. Contributes to overarching strategy to provide quality and cost-effective member care.
Essential Job Duties
- Functions as a hands-on supervisor - providing direction and guidance to long-term services and supports (LTSS) care coordination team, and ensuring timely delivery of appropriate/quality services delivery and compliance with regulatory timelines.
- Manages staff LTSS caseloads and assigns cases appropriately with regard to complexity of medical or psychosocial needs, licensure requirements, and care manager experience.
- Audits performance of team members, provides employee development and recognition, and assists with selection, training, mentoring and development of new staff.
- Oversees staff use of the electronic case management documentation system - ensuring compliance with Molina processes, standard documentation styles, established regulations and Health Insurance Portability and Accountability Act (HIPAA).
- Arranges and facilitates staff training as needed.
- Identifies improvement potential and develops process and procedure improvements in collaboration with plan leadership.
- Serves as a subject matter expert and resource to service coordinators in cases requiring social service interventions, and cases with complex needs or potential for high-risk complications.
- Monitors clinical and non-clinical team activities to facilitate an integrated care approach with individualized service plans.
- Participates in internal and external work committees designed to enhance work performance.
- Works with healthcare services leadership to ensure adequate staffing and service levels for LTSS membership; maintains member and customer satisfaction by implementing and monitoring staff productivity and performance indicators.
- Local travel may be required (based upon state/contractual requirements).
Required Qualifications
- At least 5 years experience in health care with 2 years experience in long-term care, care management and/or discharge planning, or equivalent combination of relevant education and experience.
- Registered Nurse (RN), Licensed Practical Nurse (LPN), Licensed Vocational Nurse (LVN), Licensed Clinical Social Worker (LCSW), Advanced Practice Social Worker (APSW), Certified Health Education Specialist (CHES), Licensed Professional Counselor (LPC), Licensed Professional Clinical Counselor (LPCC), Licensed Marriage and Family Therapist (LMFT, Doctor of Psychology (PhD or PsyD). Clinical licensure and/or certification required ONLY if required by state contract, regulation or state board licensing mandates. If licensed, license must be active and unrestricted in state of practice.
- Knowledge and experience with disability and senior access issues.
- Demonstrated knowledge of community resources.
- Proactive and detail-oriented.
- Ability to work within a variety of settings and adjust style as needed - working with diverse populations, various personalities and personal situations.
- Ability to work independently, with minimal supervision and demonstrate self-motivation.
- Responsive in all forms of communication, and ability to remain calm in high-pressure situations.
- Ability to develop and maintain professional relationships with individuals.
- Excellent time-management and prioritization skills, and ability to focus on multiple projects simultaneously and adapt to change.
- Excellent problem-solving, and critical-thinking skills.
- Excellent verbal and written communication skills.
- Microsoft Office suite/applicable software program(s) proficiency.
Preferred Qualifications
- Supervisory/leadership experience.
- Experience coordinating activities spanning multiple departments in a highly matrixed organization
To all current Molina employees: If you are interested in applying for this position, please apply through the Internal Job Board.
Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V
Pay Range: $66,456 - $129,590 / ANNUAL
*Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.
JOB DESCRIPTION Job Summary
Leads and supervises multi-disciplinary team of healthcare services professionals supporting members with long-term services and supports (LTSS) needs - ensuring members reach desired outcomes through integrated delivery and coordination of care across the continuum. Contributes to overarching strategy to provide quality and cost-effective member care.
Essential Job Duties
- Functions as a hands-on supervisor - providing direction and guidance to long-term services and supports (LTSS) care coordination team, and ensuring timely delivery of appropriate/quality services delivery and compliance with regulatory timelines.
- Manages staff LTSS caseloads and assigns cases appropriately with regard to complexity of medical or psychosocial needs, licensure requirements, and care manager experience.
- Audits performance of team members, provides employee development and recognition, and assists with selection, training, mentoring and development of new staff.
- Oversees staff use of the electronic case management documentation system - ensuring compliance with Molina processes, standard documentation styles, established regulations and Health Insurance Portability and Accountability Act (HIPAA).
- Arranges and facilitates staff training as needed.
- Identifies improvement potential and develops process and procedure improvements in collaboration with plan leadership.
- Serves as a subject matter expert and resource to service coordinators in cases requiring social service interventions, and cases with complex needs or potential for high-risk complications.
- Monitors clinical and non-clinical team activities to facilitate an integrated care approach with individualized service plans.
- Participates in internal and external work committees designed to enhance work performance.
- Works with healthcare services leadership to ensure adequate staffing and service levels for LTSS membership; maintains member and customer satisfaction by implementing and monitoring staff productivity and performance indicators.
- Local travel may be required (based upon state/contractual requirements).
Required Qualifications
- At least 5 years experience in health care with 2 years experience in long-term care, care management and/or discharge planning, or equivalent combination of relevant education and experience.
- Registered Nurse (RN), Licensed Practical Nurse (LPN), Licensed Vocational Nurse (LVN), Licensed Clinical Social Worker (LCSW), Advanced Practice Social Worker (APSW), Certified Health Education Specialist (CHES), Licensed Professional Counselor (LPC), Licensed Professional Clinical Counselor (LPCC), Licensed Marriage and Family Therapist (LMFT, Doctor of Psychology (PhD or PsyD). Clinical licensure and/or certification required ONLY if required by state contract, regulation or state board licensing mandates. If licensed, license must be active and unrestricted in state of practice.
- Knowledge and experience with disability and senior access issues.
- Demonstrated knowledge of community resources.
- Proactive and detail-oriented.
- Ability to work within a variety of settings and adjust style as needed - working with diverse populations, various personalities and personal situations.
- Ability to work independently, with minimal supervision and demonstrate self-motivation.
- Responsive in all forms of communication, and ability to remain calm in high-pressure situations.
- Ability to develop and maintain professional relationships with individuals.
- Excellent time-management and prioritization skills, and ability to focus on multiple projects simultaneously and adapt to change.
- Excellent problem-solving, and critical-thinking skills.
- Excellent verbal and written communication skills.
- Microsoft Office suite/applicable software program(s) proficiency.
Preferred Qualifications
- Supervisory/leadership experience.
- Experience coordinating activities spanning multiple departments in a highly matrixed organization
To all current Molina employees: If you are interested in applying for this position, please apply through the Internal Job Board.
Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V
Pay Range: $66,456 - $129,590 / ANNUAL
*Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.
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