18 Support Staff jobs in Church Hill

KINGSPORT

Position Purpose: Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the lot or providing administrative services. Direct customer or vendor interaction is sometimes required for these positions. Whether directing customers to store departments or merchandise, answering customer questions on product order status, handling cash management or program compliance, these positions play a critical role in ensuring the highest level of customer satisfaction. Individuals in these positions must work cooperatively with other Associates, vendors, carriers, and productively with little/some supervision, be detail-oriented, and have proven time management skills. They must demonstrate a high level of integrity at all times, respond to operational concerns of all associates and remain focused on store specific business objectives while supporting key operational responsibilities. Specific positions may include: Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative.

KINGSPORT

TN

71441BR

Store Support

Business Office program area. The Advanced Medical Support Assistant (AMSA) provides specialized and expert administrative patient support while working collaboratively in an interdisciplinary, coordinated care delivery model. There are various specialty sections within the Business Office program areas. This is an OPEN CONTINUOUS ANNOUNCEMENT and will remain open until September 29, 2026. The initial cut-off date for referral of eligible applications will be October 18, 2025. Eligible applications received after that date will be referred at regular intervals or as additional vacancies occur on an as-needed basis until positions are filled. Duties include but not limited to:

• Works collaboratively in an interdisciplinary coordinated care delivery environment (i.e., patient aligned care team, or other specialty care.
• Coordinates with the patient care team to review the clinic utilization by using various reports (e.g., Clinic Utilization Statistical Summary).
• Ensure that the clinic setup is closely monitored to effectively support the needs of the clinic, and make any necessary adjustments.
• Develop/maintain effective and efficient communication with the patient, interdisciplinary team, management team, VA medical centers, and other agencies.
• Collect, scans, and updates health insurance information, promote Veteran registration and utilization of My Healthy Vet (MHV).
• Train other MSAs on correct clinic operations and serve as a preceptor to developmental level MSAs.
• Schedule appointments; notifies his/her supervisor when clinic area access is less than desirable or if an individual patient cannot be scheduled within mandated timeframes.
• Daily review of active/pending Consults, Encounters, Electronic Wait List, Recall list and MHV secure messaging communications for accuracy and disposition.
• Report backlogs, difficulties in meeting deadlines, uncooperative physicians, or difficulty in securing information from clinicians or Employee plans
• Organizes work independently and handles scheduling problems and deviations based on personal knowledge of clinic operations and policy, schedules, and provider's preferences.

Join the UniFirst team as a dedicated Customer Support Specialist! At UniFirst, we prioritize delivering exceptional service to our customers, making you an essential part of our operations. Enjoy a balanced work life with a 5-day work week and weekends off! This is an immediate opening, and we provide on-the-job training to ensure your success.

Located at 237 Birch Street, Blountville, TN 37617 , this role offers a unique opportunity to make a real impact.

• Assist customers by answering inquiries related to accounts, procedures, and services via phone or email.
• Deliver outstanding service to customers and UniFirst team members.
• Handle accounts receivable tasks, including follow-ups on outstanding accounts and processing credits and exchanges.
• Support the Sales Department with administrative tasks.
• Conduct basic data entry and various administrative duties.

• Preferred 2 years of customer service experience in an administrative setting.
• Highly encouraged to have prior accounts receivable experience.
• High school diploma or GED equivalent recommended.
• Exceptional verbal and written communication skills with professional telephone and email etiquette.
• Essential skills include active listening, responsiveness, and a personable demeanor.
• Proficient in Microsoft Office (Outlook, Excel, Word, TEAMS, etc.).
• Strong time management and organizational skills, with attention to detail.
• A collaborative team player who can also work independently.
• Problem-solving abilities in a dynamic environment.
• Comfortable performing basic mathematical skills.
• Able to lift up to 25 pounds and perform tasks such as walking short distances and sitting for extended periods.

• Comprehensive on-the-job training and access to a robust learning platform.
• Career advancement opportunities within a growing company.
• Engage in a diverse and supportive community culture.
• Benefit from competitive pay and packages including 401K with company match, profit sharing, health insurance, life insurance, paid time off, employee discounts, and more.

The fabric of UniFirst is woven from a unique family culture, where our Team Partners are valued and participate in a growing 2 billion-dollar organization. As we continue to expand, we invite you to be a part of our journey in the $18 billion garment services industry.

UniFirst is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.