21 Support Staff jobs in Erie

Store Support

16503 Erie, Pennsylvania Home Depot

Posted 12 days ago

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Job Description
**Position Purpose:**
Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the lot or providing administrative services. Direct customer or vendor interaction is sometimes required for these positions. Whether directing customers to store departments or merchandise, answering customer questions on product order status, handling cash management or program compliance, these positions play a critical role in ensuring the highest level of customer satisfaction. Individuals in these positions must work cooperatively with other Associates, vendors, carriers, and productively with little/some supervision, be detail-oriented, and have proven time management skills. They must demonstrate a high level of integrity at all times, respond to operational concerns of all associates and remain focused on store specific business objectives while supporting key operational responsibilities. Specific positions may include: Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
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TOOLING Support

16503 Erie, Pennsylvania Berry Global

Posted 12 days ago

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**Overview**
**Accelerate the possible by joining a winning Amcor team that's transforming the packaging industry and improving lives around the world.**
At Amcor, we unpack possibility through our innovative and responsible packaging to provide solutions that benefit our customers, our people and our planet. More than 10,000 consumers worldwide encounter our products every second and rely on us for safe access to food, medicine and other goods. We value their trust by making safety our guiding principle. It's our core value and integral to how we do business.
Beyond this core principle, our shared values and behaviors unite us as we work together to elevate customers, shape lives and protect the future. We champion our customers and help them succeed. We play to win - adapting quickly in an everchanging world - and make smart choices to safeguard our business, our communities and the people we serve for generations to come. And we invest in our world-class team, empowering our colleagues to unpack their potential, because we believe when our people grow, so does our business.
To learn more about playing for Team Amcor, visit | LinkedIn | YouTube
**Responsibilities**
**Job Summary:**
This position ensures that production runs efficiently by preparing and cleaning tools for production, and equipment conversion. Also supports production operations while maintaining a clean, organized work environment.
Compression molder and downstream equipment conversions
+ Preventative maintenance activities
+ Toolroom support as required
+ Support continuous improvement initiatives
+ Follow good manufacturing practices
+ Participate in daily team meetings
+ Stop, report, correct any issues associated with unsafe machine or operating conditions
+ Initiate action to prevent occurrences of any nonconforming product or quality systems
+ Identify and record problems relating to product, process and quality system
+ Verify the implementation of solutions
+ Reading tool drawings assembly prints
+ Using precision measurement tools (calipers, indicators, setup fixture, feeler gages)
+ Basic troubleshooting and problem-solving skills
**Qualifications**
+ Capable of physical mobility including sitting, bending, twisting, standing, and lifting up to 50 lbs.
+ Maintain an attendance record within company guidelines and working required overtime.
+ High school diploma or degree in related field
+ Read, write, and speak English.
+ Capable of Utilizing Amcor's operating and support systems (JDE, Ignition, WebEFF, etc.).
+ Experience/proven ability within the specified disciplines.
+ Previous manufacturing experience a plus
+ Complete mechanical comprehension test
**Contact**
**Equal Opportunity Employer/Minorities/Females/Disabled/Veterans/Sexual Orientation/Gender Identity**
Amcor is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
If you would like more information about your EEO rights as an applicant under the law, please click on the " _Know Your Rights: Workplace Discrimination is Illegal" Poster_ . If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please call 224-313-700 and let us know the nature of your request and your contact information.
**About Amcor**
Amcor is a global leader in packaging solutions for consumer and healthcare products. With industry-leading innovation capabilities, global scale and technical expertise, we help our customers grow and meet the needs of millions of consumers every day. Our teams develop responsible, more sustainable packaging in flexible and rigid formats across multiple materials. Supported by a commitment to safety, ~70,000 colleagues across ~140 countries bring our global capabilities to local customers and provide local access to global brands. Our work is guided by our purpose of elevating customers, shaping lives and protecting the future.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. ( _US-PA-ERIE_
**Job ID** _2025-34794_
**Position Type** _Regular Full-Time_
**Category** _Manufacturing_
**Location : Address** _316 WEST 16TH STREET_
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Direct Support Professional / DSP

16503 Erie, Pennsylvania BAYADA Home Health Care

Posted 2 days ago

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Job Description

Would you like to give compassionate care to clients with intellectual and developmental disabilities in the comfort of their own homes? To qualify for this position, you must have at least one year of verifiable work experience with individuals who have intellectual/developmental disabilities.
We have current Home Health Aide / Habilitation Technician / Direct Support Professional openings in the following locations:
+ City of Erie
+ Lake City
+ Fairview
+ Harborcreek
+ Edinboro
+ Northeast
BAYADA offers Direct Support Professionals:
+ Weekly pay
+ Flexible scheduling to fit your lifestyle
+ Short commute times - we try to match you to opportunities near your home
+ Positive work environment and the tools you need to do your job
+ Scholarship programs
+ A stable working environment - we invest in our care team
+ Paid time off
+ 24 / 7 on call clinical manager support
Job Responsibilities of a Home Care Direct Support Professional:
+ Passion for providing mental/behavioral health care to individuals with ID/DD
+ Ability to work independently in a client's home/community
BAYADA recognizes and rewards our Direct Support Professionals who set and maintain the highest standards of excellence. Join our caring team today!
**As an accredited, regulated, certified, and licensed home health care provider, BAYADA complies with all state/local mandates.**
BAYADA is celebrating 50 years of compassion, excellence, and reliability. Learn more about our 50th anniversary celebration and how you can join in here ( .
BAYADA Home Health Care, Inc., and its associated entities and joint venture partners, are Equal Opportunity Employers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other similarly protected status in accordance with federal, state and local laws. Hence, we strongly encourage applications from people with these identities or who are members of other marginalized communities.
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Supplier Support Manufacturing Engineer

16503 Erie, Pennsylvania GE Aerospace

Posted 9 days ago

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**Job Description Summary**
The Supplier Support Manufacturing Engineer is responsible for addressing part shortages and ensuring supplier performance aligns with Clear to Build (CTB) targets. This role emphasizes driving operational performance improvements at suppliers beyond the top 15 most impactful, with a proactive approach to prevent surprises and ensure delivery continuity.
A strong understanding of engineering processes related to manufacturing is essential, as the role requires a hands-on approach to supplier management. This includes deploying to supplier locations as needed to resolve issues, enhance performance, and mitigate supply chain disruptions.
The Supplier Support Manufacturing Engineer plays a pivotal role in upholding GE Aerospace's commitment to Safety, Quality, Delivery, and Cost (SQDC) while ensuring delivery commitments are consistently met.
**Job Description**
**Roles and Responsibilities**
+ **Proactive Shortage Management:** Monitor supplier performance to identify potential part shortages weeks in advance. Develop and implement recovery plans to mitigate supply chain risks and ensure consistent part coverage.
+ **Supplier Collaboration:** Partner with suppliers to address root causes of delays, implement corrective actions, and foster strong relationships for continuous improvement.
+ **Sub-Tier Process Oversight:** Manage supplier sub-tier processes, including specialized operations like coatings, peening, non-destructive testing (NDT), and other critical services to ensure compliance with quality and delivery standards.
+ **Problem-Solving Leadership:** Lead creative solutions for complex manufacturing processes involving technical variety and interdependent production cycles. Utilize advanced operational, product management, and engineering techniques to resolve issues.
+ **On-Site Support:** Deploy to supplier locations as needed to provide hands-on support, drive recovery efforts, and align production schedules.
+ **Performance Improvement:** Analyze supplier processes to identify improvement opportunities, implement lean principles, and optimize operations for enhanced delivery performance.
+ **Cross-Functional Coordination:** Collaborate with procurement, engineering, and operations teams to align recovery efforts with business objectives. Communicate supplier performance updates and recovery plans to stakeholders.
+ **Data Analysis and Reporting:** Track supplier performance metrics, provide regular updates, and leverage data-driven insights to recommend long-term solutions.
+ **Production Process Control:** Define and oversee production processes, including tooling and equipment validation, ensuring alignment with design specifications and shop floor applications.
+ **Strategic Decision-Making:** Interpret business challenges and industry trends to recommend best practices for improving products, processes, or services.
+ **Leadership and Communication:** Lead functional teams or projects, present solutions to leadership, and influence internal and external stakeholders to drive action and adopt new perspectives.
**Required Qualifications:**
+ Bachelor's Degree accredited college or university + Minimum of 5 years of Manufacturing Engineering Operations experience
+ Must be willing to travel up to 50%
**Desired Characteristics**
+ Strong problem-solving, analytical, and decision-making skills in dynamic situations.
+ Ability to work independently with high motivation and commitment to delivery-critical work.
+ Excellent communication, interpersonal, and relationship-building skills.
+ Technical expertise in manufacturing processes, supply chain operations, and quality systems.
+ Proven experience in managing quality processes such as SPS, ECAV, FAI, MRB, CID, and related methodologies.
+ Demonstrated leadership in program/project management, including planning, execution, and documentation.
+ Established skills in analyzing and resolving problems, with a focus on driving results.
+ Humble: respectful, receptive, agile, eager to learn.
+ Transparent: shares critical information, speaks with candor, contributes constructively?
+ Focused: quick learner, strategically prioritizes work, committed.
+ Leadership ability: strong communicator, decision-maker, collaborator.
+ Problem solver: analytical-minded, challenges existing processes, critical thinker.
The base pay range for this position is $121,500 to $200,000. The specific pay offered may be influenced by a variety of factors, including the candidate's experience, education, and skill set. This position is also eligible for an annual discretionary bonus based on a percentage of your base salary/ commission based on the plan. This posting is expected to close on 07-26-2025.
GE Aerospace offers comprehensive benefits and programs to support your health and, along with programs like HealthAhead, your physical, emotional, financial and social wellbeing. Healthcare benefits include medical, dental, vision, and prescription drug coverage; access to a Health Coach from GE Aerospace; and the Employee Assistance Program, which provides 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Aerospace Retirement Savings Plan, a 401(k) savings plan with company matching contributions and company retirement contributions, as well as access to Fidelity resources and planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability insurance, life insurance, and paid time-off for vacation or illness. ?
GE Aerospace (General Electric Company or the Company) and its affiliates each sponsor certain employee benefit plans or programs (i.e., is a "Sponsor"). Each Sponsor reserves the right to terminate, amend, suspend, replace or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a Sponsor's welfare benefit plan or program. This document does not create a contract of employment with any individual.
#LI-KM1
#LI-Remote
_This role requires access to U.S. export-controlled information. Therefore, for applicants who are not asylees, refugees, lawful permanent residents or U.S. Citizens (i.e., not a protected individual under the Immigration and Naturalization Act, 8 U.S.C. 1324b(a)(3), otherwise known as a U.S. Person), final offers will be contingent on the ability to obtain authorization for access to U.S. export-controlled information from the U.S. Government._
**Additional Information**
GE Aerospace offers a great work environment, professional development, challenging careers, and competitive compensation. GE Aerospace is an Equal Opportunity Employer ( . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE Aerospace will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).
**Relocation Assistance Provided:** Yes
#LI-Remote - This is a remote position
GE Aerospace is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
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IT Infrastructure Site Support Analyst

16501 Erie, Pennsylvania Parker Hannifin Corporation

Posted 19 days ago

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Job Description

IT Infrastructure Site Support Analyst

Location : ERIE, PA, United States

Job Family : Information Technology

Job Type : Regular

Posted : Jun 1, 2025

Job ID : 57268

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Job Description

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We are looking for a dedicated and proactive IT Infrastructure Analyst – Site Support to provide day-to-day tier 1 and tier 2 support for office and production environments. The ideal candidate will have hands-on experience with yearly PC refresh programs, AVI conference room equipment, and managing small to medium projects supporting site-level departments such as Lab and production-attached equipment. Expertise in ServiceNow, change management, and vendor management is essential. This role requires excellent organizational, planning, and communication skills, a strong customer service mindset, and a positive, curious, and engaged approach.

Scope/Supervision and Interaction

This position Does Not Have Direct Reports Collaborates with other Technical Analysts, Senior Technical Analysts, and end users.

ESSENTIAL JOB FUNCTIONS:

  • Provide tier 1 and tier 2 technical support to end-users in office and production areas, resolving hardware, software, and network issues promptly.

  • Manage the yearly PC refresh program, coordinating procurement, deployment, and user transition with minimal disruption.

  • Support and maintain AVI (audiovisual) conference room equipment, ensuring reliable operation for meetings and presentations.

  • Manage and coordinate small projects throughout the year for various site-level departments, including Lab equipment, production-attached devices, and related infrastructure.

  • Utilize ServiceNow for incident, problem, and change management, following established ITIL processes to ensure accurate documentation and timely resolution.

  • Collaborate with vendors for procurement, installation, maintenance, and troubleshooting of IT equipment and services.

  • Maintain clear and effective communication with end-users, management, and vendors to ensure expectations are met and issues are resolved.

  • Develop and maintain documentation, standard operating procedures, and best practices related to site IT infrastructure and support.

  • Demonstrate strong organizational and planning skills to manage multiple priorities and projects simultaneously.

  • Foster a positive customer service culture by being approachable, proactive, and engaged in supporting user needs.

  • Follow established safety and environmental policies, procedures, and methods applicable to the work area.

  • Provide after-hour technical support as needed.

  • Overnight travel to remote locations to assist in the implementation of technical solutions as needed.

  • Perform other duties as necessary.

The essential functions have been provided as examples of the type of work performed by employees assigned to the job classification. The company reserves the right to modify the work assignments and/or to make reasonable accommodations so that qualified employees can perform the essential functions. The job description is not intended to be an all-inclusive list of duties and responsibilities. It is intended to describe the general nature of the position.

QUALIFICATIONS:

Education:

• Bachelor’s degree

Experience:

• Must be self-motivated and a self-starter.

• At least 2 years of experience in an information technology role or related discipline

• At least 2 years of experience with maintenance and repair of computer hardware

• Strong tier 1 and tier 2 support skills with a focus on customer satisfaction.

• IT Service Management ticketing tool such as ServiceNow, preferred

• Manufacturing environment, preferred

Certifications:

• ITIL Foundation, strongly preferred

• CompTIA A+, preferred

• CompTIA Tech+, preferred

• CompTIA Network+, preferred

Skills:

• Strong customer service orientation

• Strong tier 1 and tier 2 support skills with a focus on customer satisfaction.

• Positive attitude with a curious, engaged, and proactive personality.

• Experience supporting production or lab environments.

• Experience with audiovisual technologies and conferencing solutions.

• Detail-oriented with excellent organizational and time management

• Ability to work in a fast-paced environment and manage multiple priorities.

Physical Demands:

• Ability to work for extended periods of time while sitting or standing.

• Ability to use hands and fingers for extended periods of time.

• Ability to perform repetitive motions for extended periods of time.

• Ability to lift and move equipment up to 30 pounds.

This position is subject to meeting U.S. export compliance and/or U.S. Government contracting citizenship eligibility requirements.

Parker Hannifin is a Fortune 250 global leader in motion and control technologies and systems. For more than a century the company has been enabling engineering breakthroughs that lead to a better tomorrow. Learn more at or @parkerhannifin.

Parker is an Equal Opportunity and Affirmative Action Employer. Parker is committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job related reasons regardless of race, ethnicity, color, religion, sex, sexual orientation, age, national origin, disability, gender identity, genetic information, veteran status, or any other status protected by law. However, U.S. Citizenship, Permanent Residency or other appropriate status is required for certain positions, in accord with U.S. import & export regulations.

(“Minority / Female / Disability / Veteran / VEVRAA Federal Contractor”)

If you would like more information about Equal Employment Opportunity as an applicant under the law, please go toKnow Your Rights: Workplace Discrimination is Illegal (eeoc.gov) ( andGenetic Information Discrimination (

Drug-Free Workplace

In accordance with Parker’s policies and applicable state laws, Parker provides for a drug-free workplace. Therefore, all applicants seeking employment with Parker will be subject to drug testing as a condition of employment.

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IT Infrastructure Site Support Analyst

16501 Erie, Pennsylvania Parker Hannifin Corporation

Posted 1 day ago

Job Viewed

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Job Description

Position Summary

We are looking for a dedicated and proactive IT Infrastructure Analyst - Site Support to provide day-to-day tier 1 and tier 2 support for office and production environments. The ideal candidate will have hands-on experience with yearly PC refresh programs, AVI conference room equipment, and managing small to medium projects supporting site-level departments such as Lab and production-attached equipment. Expertise in ServiceNow, change management, and vendor management is essential. This role requires excellent organizational, planning, and communication skills, a strong customer service mindset, and a positive, curious, and engaged approach.

Scope/Supervision and Interaction
This position Does Not Have Direct Reports Collaborates with other Technical Analysts, Senior Technical Analysts, and end users.

Responsibilities

ESSENTIAL JOB FUNCTIONS:
  • Provide tier 1 and tier 2 technical support to end-users in office and production areas, resolving hardware, software, and network issues promptly.
  • Manage the yearly PC refresh program, coordinating procurement, deployment, and user transition with minimal disruption.
  • Support and maintain AVI (audiovisual) conference room equipment, ensuring reliable operation for meetings and presentations.
  • Manage and coordinate small projects throughout the year for various site-level departments, including Lab equipment, production-attached devices, and related infrastructure.
  • Utilize ServiceNow for incident, problem, and change management, following established ITIL processes to ensure accurate documentation and timely resolution.
  • Collaborate with vendors for procurement, installation, maintenance, and troubleshooting of IT equipment and services.
  • Maintain clear and effective communication with end-users, management, and vendors to ensure expectations are met and issues are resolved.
  • Develop and maintain documentation, standard operating procedures, and best practices related to site IT infrastructure and support.
  • Demonstrate strong organizational and planning skills to manage multiple priorities and projects simultaneously.
  • Foster a positive customer service culture by being approachable, proactive, and engaged in supporting user needs.
  • Follow established safety and environmental policies, procedures, and methods applicable to the work area.
  • Provide after-hour technical support as needed.
  • Overnight travel to remote locations to assist in the implementation of technical solutions as needed.
  • Perform other duties as necessary.
The essential functions have been provided as examples of the type of work performed by employees assigned to the job classification. The company reserves the right to modify the work assignments and/or to make reasonable accommodations so that qualified employees can perform the essential functions. The job description is not intended to be an all-inclusive list of duties and responsibilities. It is intended to describe the general nature of the position.

Qualifications

QUALIFICATIONS:

Education:
•Bachelor's degree

Experience:
•Must be self-motivated and a self-starter.
•At least 2 years of experience in an information technology role or related discipline
•At least 2 years of experience with maintenance and repair of computer hardware
•Strong tier 1 and tier 2 support skills with a focus on customer satisfaction.
•IT Service Management ticketing tool such as ServiceNow, preferred
•Manufacturing environment, preferred

Certifications:
•ITIL Foundation, strongly preferred
•CompTIA A+, preferred
•CompTIA Tech+, preferred
•CompTIA Network+, preferred

Skills:
•Strong customer service orientation
•Strong tier 1 and tier 2 support skills with a focus on customer satisfaction.
•Positive attitude with a curious, engaged, and proactive personality.
•Experience supporting production or lab environments.
•Experience with audiovisual technologies and conferencing solutions.
•Detail-oriented with excellent organizational and time management
•Ability to work in a fast-paced environment and manage multiple priorities.

Physical Demands:
•Ability to work for extended periods of time while sitting or standing.
•Ability to use hands and fingers for extended periods of time.
•Ability to perform repetitive motions for extended periods of time.
•Ability to lift and move equipment up to 30 pounds.

Conditions of Employment

This position is subject to meeting U.S. export compliance and/or U.S. Government contracting citizenship eligibility requirements.

Parker Hannifin

Parker Hannifin is a Fortune 250 global leader in motion and control technologies and systems. For more than a century the company has been enabling engineering breakthroughs that lead to a better tomorrow. Learn more at or @parkerhannifin.

Equal Employment Opportunity

Parker is an Equal Opportunity and Affirmative Action Employer. Parker is committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job related reasons regardless of race, ethnicity, color, religion, sex, sexual orientation, age, national origin, disability, gender identity, genetic information, veteran status, or any other status protected by law. However, U.S. Citizenship, Permanent Residency or other appropriate status is required for certain positions, in accord with U.S. import & export regulations.

("Minority / Female / Disability / Veteran / VEVRAA Federal Contractor")

If you would like more information about Equal Employment Opportunity as an applicant under the law, please go to Know Your Rights: Workplace Discrimination is Illegal (eeoc.gov) and Genetic Information Discrimination

Drug Tests

Drug-Free Workplace
In accordance with Parker's policies and applicable state laws, Parker provides for a drug-free workplace. Therefore, all applicants seeking employment with Parker will be subject to drug testing as a condition of employment.
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Mobile Medication Monitoring Support Staff

16501 Erie, Pennsylvania Lakeshore Community Services, Inc.

Posted 2 days ago

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Job Description

Salary: $ 17.16 per/hour

Duties Include:

  • Visit consumers in their homes, the community or other locations as indicated to monitor the medications of each consumer.
  • Assist in the development and implementation of an individual Medication Monitoring Program service assessment, treatment plan and crisis intervention/recovery plan for each consumer, review them with the consumer on a regular basis and update them as needed.
  • Complete the protocols of medication monitoring per needs of consumers and program.
  • Educate and assist each consumer with learning about their medications and how to become independent in managing their own medications.
  • Maintain accurate records, complete daily service notes and other specified paperwork and communicate with co-workers and supervisor via phone, text and email.


Minimum Requirements :

High School diploma

At least 1 years of employment experience with individuals with mental illness or intellectual disabilities or an equivalent combination of experience and education

Must have reliable transportation.

Applicant must have a reliable vehicle and be willing to utilize it on a regular basis

EOE
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