72 Support Staff jobs in Gainesville

Customer Support Specialist - Bilingual

Pay from $25 to $28 per hour with significant growth and earning potential!

Georgia Branch

705 Braselton Industrial Blvd, Braselton, GA 30517

Fast, friendly and customer focused. As a Uline Bilingual Customer Support Specialist, you'll dig into order details to deliver the legendary service our customers love. Make your move to Uline, a company built on stability and success.

Full-Time Hours: Various on-site shifts available.

Why Customer Service at Uline?

• Learn: In-depth training helps you sharpen communication and problem-solving skills.

• Develop: Our professional environment offers one-on-one peer mentoring and room to grow in your career.

• Connect: Build strong relationships in our collaborative in-person setting with regular team events.

Position Responsibilities

• Process customer orders, make product recommendations and handle account inquiries using world-class technology.

• Be a product and solutions expert! We'll equip you to answer product, pricing and shipping questions quickly and confidently.

• Build business relationships with customers over phone, email and chat.

• Understand customer needs and recommend Uline's best solutions.

• Help customers navigate Uline's website and online ordering.

Minimum Requirements

• High school diploma or equivalent. Bachelor's degree preferred.

• Excellent problem-solving, listening and communication skills.

• Prior customer service experience is a plus , but if you are eager to learn, we will train you!

• Bilingual (English / Spanish) - fluent in both verbal and written forms.

Benefits

• Complete health insurance coverage and 401(k) with 6% employer match that starts day one!

• Multiple bonus programs.

• Paid holidays and generous paid time off.

• Tuition Assistance Program that covers professional continuing education.

Employee Perks

• Best-in-class, clean, modern facilities.

• First-class fitness center and beautifully maintained walking trails.

About Uline

Uline, a family-owned company, is North America's leading distributor of shipping, industrial, and packaging materials with over 9,000 employees across 14 locations.

Uline is a drug-free workplace. All positions are on-site.

EEO/AA Employer/Vet/Disabled

#LI-JW2

#LI-GA001

(#IN-GACS)

Our employees make the difference and we are committed to offering exceptional benefits and perks! Explore Uline.jobs to learn more!

Position Type: Other Classified Support Person/Bookkeeper - ES/MS

Location: Suwanee Elementary

Date Available: 09/02/2025

Job Code: Bookkeeper - ES/MS - 050003

Standard Hours: 20

Department: Clerical Support - School - 241000

Empl Class: NA

Minimum Salary: $14,492.00/Annually

Maximum Salary: $24,862.00/Annually

Scheduled Days: 210

Target Openings: 1

License and Certification Qualifications: None required.

Education Qualifications: High school diploma or equivalent with emphasis on business education required. Additional post secondary education in a related field preferred.

Experience Qualifications: Three years of accounting/bookkeeping experience required. Accounting/bookkeeping experience with PeopleSoft or another Enterprise Resource Planning (ERP) software system preferred.

Skills Qualifications: Knowledge of generally accepted accounting principles and financial reports; ability to prepare reports and business correspondence; ability to solve practical problems; ability to work independently; strong organizational skills; strong computer skills with a working knowledge of Microsoft Excel and various integrated applications.

1. Maintain accurate financial records for all funds received by or assigned to the local school by following general accounting policies and procedures as set forth by federal, state, and local Board of Education agencies and assist principals and/or assistant principals with financial decisions by providing advisement concerning the schools financial status.

2. Maintain all financial transactions in the local school accounting software in accordance with GCPS Policy and Procedures, the Local School Accounting Manual and general accounting principles.

3. Serve as the primary support for the principal regarding financial matters.

a. Assist principal with annual school budget process as needed.

b. Communicate to the principal areas of concern regarding school financials.

4. Verify and deposit all local school funds in a timely manner.

a. Review and process receipts into the appropriate account in the local school accounting software for all funds collected, including student clubs, community organizations, and special events; distribute resulting receipts to appropriate school personnel.

b. Prepare deposit of all receipted funds.

c. Serve as primary contact for scheduled pickup of deposits by armored car service.

5. Manage local school disbursements.

a. Review local check requests for proper documentation and availability of funds.

b. Process approved vendor invoices for payment in a timely manner.

6. Serve as the school purchasing card manager.

a. Process school purchasing/travel card transactions within Works payment management system, verifying and coding all transactions.

b. Prepare and submit purchasing/travel card monthly reports and documentation to Financial Operations by required deadline.

7. Oversee local school online payment activities.

a. Serve as the primary contact for all online student activity payments.

b. Reconcile and post all electronic deposits to the local school accounting software.

8. Oversee reporting responsibilities for local school financial reports.

a. Prepare all monthly financial reports and analysis as required in GCPS Policy and Procedure.

b. Process reports for principal review and submission to Financial Operations Department by required deadline.

c. Process and distribute monthly reports for review by club sponsors and department chairs.

d. Review monthly budget report and expenditure detail report for accuracy; process budget amendments and expenditure code corrections as needed.

e. Maintain and gather all data for year-end reports.

f. Facilitate data gathering and serve as liaison for annual audit.

10. Communicate accounting processes to school staff, including receipting and purchasing, to ensure compliance with local school accounting procedures.

11. Oversee electronic ordering of supplies and materials for local school as requested.

12. Organize and maintain files for all school funds as specified in the Local School Accounting Manual.

13. Participate in training programs to increase skills and proficiency as related to job assignment.

14. Interact effectively with staff members and administrators, using tact and good judgment.

15. Perform other duties as assigned.

While performing the duties of this job, the employee is frequently required to sit for extended periods of time. The employee is also required to talk, hear, stand, and walk. The employee may be required to use hands to finger, handle, feel, and/or reach. The employee is occasionally required to stoop, kneel, or crouch. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and ability to adjust focus. The employee is required to operate a motor vehicle in performance of duties. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

School Clerk IV - Clerical Support - School JobID: 99460

• Position Type:

  Oth Classified Support Person/ School Clerk IV

• Date Posted:

  8/21/2025

• Location:

  Gwinnett Online Campus

• Date Available:

  9/23/2025

Job Code: School Clerk IV - 050020 Standard Hours: 40 Department: Clerical Support - School - 241000 Empl Class: NA

Minimum Salary: $27,797.00/Annually

License and Certification Qualifications: None required.Education Qualifications: High school diploma or equivalent required.Experience Qualifications: Experience in an office or clerical environment preferred.Skills Qualifications: Ability to communicate effectively and courteously with the public, students, and staff; demonstrated skills in oral and written communication; ability to follow oral and written instructions quickly and accurately; strong clerical skills including typing and filing; knowledge of basic bookkeeping skills; ability to analyze existing processes and identify areas for improvement; ability to act as a representative of Gwinnett County Public Schools; ability to work across functional boundaries and interact with employees at all levels of the organization; and ability to demonstrate technology skills.Primary Responsibilities: Provide general clerical support and, when needed, function as the receptionist and/or registrar for the local school by performing general financial and accounting duties as assigned.1. Perform general clerical duties for the local school.a. Prepare and transcribe various reports, forms, memos, and letters.b. Prepare work orders, purchase orders, and/or item orders of varying types from oral and written requests from supervisor.c. Organize and maintain files including, but not limited to, interdepartmental correspondence, school correspondence, student enrollment, and confidential materials.d. Route incoming and outgoing correspondence and materials accurately and quickly.e. Utilize telecommunication equipment courteously and efficiently.f. Process information requests accurately and quickly as assigned.g. Operate and maintain, or refer for maintenance, routine office machinery.h. Process student enrollment or withdrawal and student personnel files in accordance with school system procedures as assigned.i. Maintain student personnel records in accordance with school system procedures as assigned.j. Assist with switchboard functions as needed.2. Maintain and communicate a general working knowledge of local school and school system public information, policies, procedures, and events with internal and external customers.3. Communicate with all parties in a businesslike, courteous, and efficient manner.a. Represent the division professionally in all aspects of communication.b. Help cultivate a responsive and customer-centered climate.c. Seek ways to be responsive to the needs of staff.d. Handle internal and external customers graciously and effectively.e. Direct inquires to the appropriate division personnel as needed.f. Route incoming and outgoing correspondence accurately.4. Assist with new projects in the local school.5. Perform other duties as assigned.Physical Demands:While performing the duties of this job, the employee is frequently required to sit for extended periods of time. Employee is also required to talk, hear, stand, and walk. The employee may be required to use hands to touch, handle, feel, and/or reach. Employee is occasionally required to stoop, kneel, or crouch. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

School Clerk II - Clerical Support - School JobID: 99116

• Position Type:

  Oth Classified Support Person/ School Clerk II

• Date Posted:

  7/15/2025

• Location:

  Snellville Middle

• Date Available:

  07/28/2025

Job Code: School Clerk II - 050018 Standard Hours: 40 Department: Clerical Support - School - 241000 Empl Class: NA

Minimum Salary: $25,270.00/Annually

License and Certification Qualifications: None required.Education Qualifications: High school diploma or equivalent required.Experience Qualifications: Experience in an office or clerical environment preferred.Skills Qualifications: Ability to communicate effectively and courteously with the public, students, and staff; demonstrated skills in oral and written communication; ability to follow oral and written instructions quickly and accurately; strong clerical skills including typing and filing; knowledge of basic bookkeeping skills; ability to analyze existing processes and identify areas for improvement; ability to act as a representative of Gwinnett County Public Schools; ability to work across functional boundaries and interact with employees at all levels of the organization; and ability to demonstrate technology skills.Primary Responsibilities: Provide general clerical support and, when needed, function as the receptionist and/or registrar for the local school by performing general financial and accounting duties as assigned.1. Perform general clerical duties for the local school.a. Prepare and transcribe various reports, forms, memos, and letters.b. Prepare work orders, purchase orders, and/or item orders of varying types from oral and written requests from supervisor.c. Organize and maintain files including, but not limited to, interdepartmental correspondence, school correspondence, student enrollment, and confidential materials.d. Route incoming and outgoing correspondence and materials accurately and quickly.e. Utilize telecommunication equipment courteously and efficiently.f. Process information requests accurately and quickly as assigned.g. Operate and maintain, or refer for maintenance, routine office machinery.h. Process student enrollment or withdrawal and student personnel files in accordance with school system procedures as assigned.i. Maintain student personnel records in accordance with school system procedures as assigned.j. Assist with switchboard functions as needed.2. Maintain and communicate a general working knowledge of local school and school system public information, policies, procedures, and events with internal and external customers.3. Communicate with all parties in a businesslike, courteous, and efficient manner.4. Assist with new projects in the local school.5. Perform other duties as assigned.Physical Demands:While performing the duties of this job, the employee is frequently required to sit for extended periods of time. Employee is also required to talk, hear, stand, and walk. The employee may be required to use hands to touch, handle, feel, and/or reach. Employee is occasionally required to stoop, kneel, or crouch. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Technology Support Tech III - IT Customer Service and Support JobID: 98960

• Position Type:

  Professional/Technical/ Technology Support Tech III

• Date Posted:

  6/27/2025

• Location:

  Instructional Support Center

• Date Available:

  07/01/2025

Job Code: Technology Support Tech III - 050047 Standard Hours: 40 Department: IT Customer Service & Support - 282219 Empl Class: NA

Minimum Salary: $48,466.00/Annually

License and Certification Qualifications: Valid Georgia driver's license required. Industry standard certifications related to desktop/laptop (OS, HW, SW) and user administration within a Microsoft Active Directory environment preferred.Education Qualifications: High school diploma or equivalent required. Bachelor's degree in related field preferred.Experience Qualifications: Five years of experience troubleshooting, supporting, and administering within a LAN/WAN environment including Microsoft Windows environment, PClaptopserver hardware, and other related technology and AV peripherals required. Experience with anti-virus, fast ethernet, wireless connectivity, data backup and restoration, AV support, and network printing technologies preferred. In lieu of five years of experience, one year of experience with bachelor's degree in related field or two years of experience with CompTIA A+ certification and CompTIA Network+ Certification.Skills Qualifications: Strong ability to communicate and interact with internal staff and technology end users in a K-12 environment; ability to instruct others in the proper use of technology; strong time management skills; excellent decision making skills; ability to diagnose and resolve problems related to various technologies instructional and administrative; personal characteristics and professional competencies to work independently; ability to reason logically using human factor analysis; ability to work closely with local school and school district personnel to provide excellent customer service and support; ability to properly document with detail technology related occurrences via standard trouble ticketing tool or reporting application; and ability to act as a representative of Gwinnett County Public Schools.Primary Responsibilities: Provide on-site support to either a single school or multiple schools on a daily basis while maintaining and supporting breakfix technology related issues in a timely manner as applicable to computers and other related technology and AV peripherals in local school(s) assigned via district approved ticketing system, assist with the implementation of technology at local schools, and support the administrative and local school instructional programs through technical support and troubleshooting while adhering to district policies, procedures, and guidelines.1. Provide support to local school based users of technology.a. Provide level 1 on-site setup, configuration, repair, and support for hardware, software, basic networking services, peripheral devices, AV, presentation and broadcast equipment and other local school technology initiatives.b. Respond to incident reports as received from staff in a timely and professional manner.c. Utilize and maintain proficiency with current incident tracking system to manage and prioritize technology service.d. Isolate LAN/WAN connectivity issues and escalate as necessary. e. Perform and maintain any technology inventory driven by the district or state related to local school technology equipment using district provided resources.f. Maintain familiarity with various hardware and software applications available to users. g. Assist in providing on-site technical assistance and individual training/knowledge transfer to users. h. Initiate problem escalation after effectively performing level 1 technology repair and work in a collaborative manner with division personnel (level 2 and 3) or authorized vendors who are assisting in troubleshooting the problem.i. Maintain district technical standards. j. Drive the delivery of high quality, well-received, effective, and efficient service and support.2. Collaborate with local school administration and the technology team on the planning, purchase, and deployment of local school technology initiatives.a. Assist the local technology team in the evaluation of technology initiatives related to classroom instruction and student learning from approved technology solutions. b. Serve on school technology committees to help develop long-range technology plans that fit the district's direction and plan as applicable.3. Serve as an extended team member to the Information Management and Technology (IMT) Division in local schools.a. Document, submit, and appropriately update all problems and requests via district incident management tool and escalate when necessary. b. Participate in system-wide technology initiatives, rollouts, and district approved pilots and provide necessary technical feedback for proper pilot evaluation. c. Serve on system-wide technology committee to help develop long-range technology plans and/or procedural standards as requested.d. Participate in informational sessions and training pertaining to innovations in technology. e. Adhere to all policies, procedures, and guidelines.f. Maintain and update the Legacy Document for Enterprise Support Services Department for consistency of practice.4. Assist in the planning and delivery staff development and training in the use of technology as required.a. Collaborate and assist the local school technology team in planning and delivering staff development and training in the use of technology. b. Assist in facilitating workshops, seminars, and training sessions with school staff to increase knowledge of hardware, software, networking, telecommunications, and peripheral devices for successful implementation into instructional process as needed. c. Assist the local technology team in selecting technology training courses. d. Assist in communication with school personnel to facilitate implementation of instructional technology initiatives and related school instructional goals.5. Ensure all devices used for online testing are ready anytime online testing is being administered.a. Collaborate with the local school?s Testing Coordinator on a regular basis to be aware of future online testing dates, time and resources needed.b. Build a strategy and workflow so that all testing equipment is ready to for use on the day testing is being administered.c. Move computers as needed to build temporary testing labs.d. Ensure all testing devices that are used for testing are in good working order before testing starts. This would include, but not limited to, computers, laptops, Chromebooks, printers and document scanners.e. Follow the published SOPs as well as any supplemental instructions provided for setting up computers for testing.f. When testing is complete, return computers to their normal working mode and previous location in a timely manner so the devices can be used for instructional purposes.6. Perform other duties as assigned.Physical Demands:While performing the duties of this job, the employee is frequently required to sit for extended periods of time. The employee is also required to talk, hear, stand, and walk. The employee may be required to use hands to touch, handle, feel, and/or reach. The employee is occasionally required to stoop, kneel, or crouch. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and ability to adjust focus. The employee may be required to operate a motor vehicle in performance of duties. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.