25 Support Staff jobs in Jonesboro
Customer Support & Product Technician
Posted 5 days ago
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Now Hiring!
Customer Support and Product Technician
$16-20/hour*
*dependent upon experience
Advance Services is hiring a Customer Support and Product Technician to provide excellent service to customers while supporting product assembly and quality assurance. This role involves responding to inquiries by phone and email, processing orders, resolving issues, and maintaining accurate documentation. You'll also assemble and test fitness equipment, ensuring it meets quality standards.
Key Responsibilities:
- Assist customers with product and service inquiries, order processing, and issue resolution.
- Coordinate with internal teams to ensure accurate and timely shipments.
- Assemble, rework, and test fitness equipment for functionality and quality.
- Maintain up-to-date product knowledge and accurate customer records.
- Communicate professionally with customers and colleagues.
- High school diploma or equivalent (additional training or certification a plus).
- Previous customer service experience.
- Strong communication and problem-solving skills.
- Basic computer and mechanical skills; ability to use hand tools preferred.
- Adaptable, team-oriented, and customer-focused.
This role operates in both office and warehouse settings and may require occasional evening or weekend work.
Why work for Advance Services, Inc.
- Advance Services is for and about people; we are your employment specialists.
- Enjoy our easy application process.
- You NEVER pay a fee!
- Weekly pay.
- Fun Safety and attendance incentives.
- Health Benefits to keep you and your family healthy.
- PTO so you have time for you.
- Great Referral Incentives.
- Advance Services partners with the top companies in the area!
Apply Now!
Advance Services is an equal opportunity employer.
#TK2
Store Support
Posted today
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Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the lot or providing administrative services. Direct cu Support, Fulfillment Associate, Store, Order Fulfillment, Retail
Store Support
Posted today
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1406 - JONESBORO, AR
Job DescriptionPosition Purpose: Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the lot or providing administrative services. Direct customer or vendor interaction is sometimes required for these positions. Whether directing customers to store departments or merchandise, answering customer questions on product order status, handling cash management or program compliance, these positions play a critical role in ensuring the highest level of customer satisfaction. Individuals in these positions must work cooperatively with other Associates, vendors, carriers, and productively with little/some supervision, be detail-oriented, and have proven time management skills. They must demonstrate a high level of integrity at all times, respond to operational concerns of all associates and remain focused on store specific business objectives while supporting key operational responsibilities. Specific positions may include: Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative.
Location: JONESBORO
State: AR
Auto req ID_BR: 82258BR
Job Type: Store Support
Auto req ID:
Store Support
Posted 4 days ago
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**Position Purpose:**
Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the lot or providing administrative services. Direct customer or vendor interaction is sometimes required for these positions. Whether directing customers to store departments or merchandise, answering customer questions on product order status, handling cash management or program compliance, these positions play a critical role in ensuring the highest level of customer satisfaction. Individuals in these positions must work cooperatively with other Associates, vendors, carriers, and productively with little/some supervision, be detail-oriented, and have proven time management skills. They must demonstrate a high level of integrity at all times, respond to operational concerns of all associates and remain focused on store specific business objectives while supporting key operational responsibilities. Specific positions may include: Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
Explore support near
Posted 5 days ago
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Support near 72401 is responsible for providing assistance and guidance to individuals in need. This role involves offering support, problem-solving, and advocacy to promote the well-being and success of individuals. Support personnel collaborate with various stakeholders to ensure the delivery of appropriate resources and services. They maintain effective communication, establish rapport with clients, and adapt strategies to address specific needs. This position requires strong interpersonal skills, empathy, and the ability to navigate complex situations.
Qualifications
- A love of working with children
- Excellent communication skills
- Ability to follow directions
- Passion for helping others
Direct Support Professional
Posted today
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Job Description
Free Medical Coverage, Flexible Schedules, and Paid Training
Our Mission and Vision:
The mission of United Cerebral Palsy of Georgia is to positively support and impact the achievement of a Life Without Limits for people with intellectual and developmental disabilities.
UCP of Georgia’s vision is to create a community in which every person, regardless of ability, can participate as an equal citizen. To realize this vision, UCP of Georgia offers supports designed to help people maximize their potential and achieve independent, productive, and rewarding lives.
Job Summary:
Direct Support Professionals (DSPs) assist in the day-to-day support of adults with intellectual and developmental disabilities. The role of UCP of Georgia DSPs involves assisting adults with daily tasks such as personal hygiene, meal preparation, transportation, and social activities. Our DSPs understand the unique strengths and challenges of each individual they serve, tailoring their support to promote personal growth and independence.
Duties/Responsibilities:
- Provides transportation and supervision for individuals as required to meet employment, recreational and leisure activities.
- Performs inspections of vans and ensures that all training for the safe transport of residents is followed including performing tie downs, seat belt usage.
- Performs housekeeping responsibilities to include but not limited to, kitchens, bathrooms, windows, bedrooms, and floors.
- Maintains all standards when preparing meals and managing diets. Follows guidelines for safe handling of food as well as ensures adequate supplies. Ensures meals are prepared according to Individual Healthcare plans.
- Provides personal care support to individuals which includes changing, dressing, and other ADL’s.
- Completes all documentation and notes as required using the Therap system and other programs.
- Ensures that goals are being completed according to each individual’s ISP.
- Conducts evacuation drills and records results.
- Assists in the planning and facilitation of person-centered outings.
- Completes behavioral tracking logs as required.
- Follows all agency, State and Federal laws and policies. Uses PolicyStat as needed to access policies.
- Completes all required training. Uses Relias to either complete training or register for courses.
- Manages medical emergencies according to the health service plan. Attends doctors appointments, transports residents to medical appointments and emergency room as required and requested.
- Identifies and reports maintenance issues to supervisor or through NetFacilities if available.
- Reports to work promptly and on time and does not leave work until assigned shift ends or has approval from supervisor. Observes policies/procedures governing requests for annual, sick, or other leave time.
- Completes Medication Administration and Proxy training. Administers meds to residents and follows all policies related to MAR entries.
- Tracks vital signs and other health related information for residents.
- All other duties as assigned.
- Must be able to lift and move up to 50lbs with or without accommodations.
Required Skills/Abilities:
- Excellent verbal and written communication skills.
- Excellent interpersonal and customer service skills.
- Excellent organizational skills and attention to detail.
- Excellent time management skills with a proven ability to meet deadlines.
- Strong analytical and problem-solving skills.
- Ability to prioritize tasks and to delegate them when appropriate.
- Ability to function well in a high-paced and at times stressful environment.
- Proficient with Microsoft Office Suite or related software.
- Ability to use technology to record notes
Required Certifications and Licenses: Must have valid drivers license, CPR/FA, CPI
INDDSP
Direct Support Professional
Posted today
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Job Description
SANZIE HEALTHCARE SERVICES
IMMEDIATE OPENING
for Direct Support Staff/Registered Behavior Tech
Join Our Team at Sanzie Healthcare Services!
Job SummaryAre you passionate about helping others and making a difference in their lives? SanZie Healthcare Services is looking for a dedicated and compassionate individual to provide support in the home of the client, as outlined in their ISP and Service Plan. If you enjoy assisting others with daily activities and have a knack for supporting personal growth and development, we want to hear from you!
Hours- Monday through Friday: 4 pm - 8 pm
- Weekends: Flexible for community outings
- Note: When school is out, the schedule will be from 10 am to 6 pm
- $14.00 - $15.00 per hour (Based on Experience)
- Minimum of 20 hours per week , with the potential for up to 40 hours per week.
- Personal Care: Assist with grooming, showering, hygiene, and hair care.
- Domestic/Household Assistance: Teach and assist with cooking simple meals, vacuuming, dusting, cleaning the bathroom, dishwashing, room cleaning, and laundry.
- Health and Safety Care: Remind and assist with medications, physical exercises, daily range of motion, stretching, and walking.
- Documentation: Accurately document daily progress according to the client's service plan and IEP.
- Community Assistance: Facilitate community engagement, social activities, appointments, grocery shopping, and various recreational events (movies, church, horseback riding, plays, concerts).
- Communication: Maintain open communication with the agency regarding any questions or concerns about the client and/or family.
- Support: Encourage and support the client's growth, learning, and development both at home and in the community.
- Must be at least 18 years old .
- Ability to read and write in English .
- Must be punctual and possess a valid Georgia driver's license and auto insurance .
- CPR & First Aid Certification from the American Heart Association or Red Cross is required.
- Current TB test .
- Excellent communication skills are essential.
- Flexibility and the ability to adjust work habits based on feedback are crucial.
- Reliability and punctuality are essential qualities for this role.
If you are enthusiastic about providing support and care, and you meet the qualifications listed, we encourage you to apply for this rewarding position. Join our team and make a positive impact on someone's life!
Apply Today to start a rewarding career with Sanzie Healthcare Services and help us make a difference!
Sanzie Healthcare Services is an equal opportunity employer.
Background is required and random drug testing.
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Direct Support professional
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Job Description
Salary: $10-$12
DSP) DIRECT SUPPORT PROFESSIONAL
DIRECT SUPPORT PROFESSIONAL are people who work directly with individuals who have physical and/or intellectual disabilities with the aim of assisting the individual to become integrated into his/her community in the least restrictive environment. A DSP also acts as an advocate for the disabled individual, in communicating their needs, self-expression and goals.
QUALIFICATIONS FOR THE JOB
- Ability to perform First Aid/CPR.
- Ability to observe and assess the needs of individuals.
- Ability to maintain information in a confidential manner.
- Ability to speak clearly and express oneself effectively in English.
- Ability to read and comprehend instructions written in English.
- Ability to organize, prioritize and multi-task work assignments.
- Ability to learn and apply positive methods to modify behavior.
- Ability to facilitate groups and/ provide individual skill instruction.
- Ability to write legibly in English in a clear, concise, and logical manner.
- Ability to understand and relate to persons with intellectual disabilities.
- Ability to apply the principles of Everyday Lives and Self Determination.
- Ability to work independently with minimal supervision in field location assignments.
- Ability to maintain professional and respectful interaction with individuals and co-workers.
- Knowledge and the ability to utilize good listening skills & comprehend verbal instructions given in English.
- Knowledge of acceptable social, work, and interpersonal behavior.
- Knowledge of basic computer skills required.
DUTIES OF DIRECT SUPPORT STAFF include, but are not limited to:
- Provides personal care and protective oversight andsupervision.
- Provide services, supports, care and treatment and/or supervision asrequired.
- Participates in the development and implementation of each (ISP) Individuals Support Plan.
- Provides supervision as determined in the (ISP) Individuals Support Plans.
- Adheres to Department of Human Resources Office of Regulatory Services, requirements.
- Responsible for individuals work related personal and financial transactions.
- Ensures that the facility or home is safe, comfortable, well maintained, and free from hazards.
- Provides coverage in emergency situations.
- Performs other duties as assigned.
- Assesses and documents instructional needs initially and on an ongoing basis.
- Ensures individuals health, safety and welfare, enhances the quality of individuals lives, andsupports communityinclusion.
- Provides direct assistance to the participant in self-help, socialization, and adaptive skills training, retention andimprovement.
- Implements the behavioral support plans of participants to reduce inappropriate and/or maladaptive behaviors and to acquire alternative adaptive skills andbehaviors.
- Provides assistance and training on independent community living skills, such as personal hygiene, light housework, laundry, meal preparation, transportation, grocery shopping, using the telephone, and medication and money management.
- Provides direct assistance in teaching such concepts as rule compliance, attendance, task completion, problem solving, endurance, work speed, work accuracy, increased attention span, motor skills, and safety to groups ofparticipants.
- Provides direct assistance in training appropriate social interaction skills required in the workplace to groups ofparticipants.
- Provides participant-specific assistance, such as assistance with personal care and self-administration of medications.
- Implements the behavioral support plans of participants to reduce inappropriate and/or maladaptive behaviors and to acquire alternative adaptive skills andbehaviors.
- Participates in the implementing of all program plans designed to enhance the individuals social, emotional, cognitive, physical, and independent living skills.
- Completes and updates all daily, weekly and monthly records, reports, logs, casework notes, administrative paperwork, fiscal reports, and medical records in an accurate, timely, and professional manner.
- Collaborates and cooperates with involved agencies, family members, and other service providers; participates in meetings and provides relevant information.
- Transports individuals in personal and/or company vehicle for community outings or scheduled appointments.
- Provides support and assistance to individuals in arranging for medical care when responsible to do so and follows health care recommendations.
- Utilizes community resources to promote community integration, independence, and interdependence.
COMPETENCY(Education, Credentials, and Experience)
- High school diploma or General Education Development (GED).
- Professional License ifapplicable.
- Pass State PCA CompetencyTest if diploma is unavailable.
- The knowledge, skills and abilities to perform the functions of this position.
EXPECTATIONS
- Must be able to drive passenger vehicle if applicable.
- Must have an annual Negative test results for TB Skin Test.
- Must have the ability to obtain clearances as defined by regulations.
- Must be able to work flexible hours to meet individuals and programs needs.
- Must be able to travel to trainings/meetings upon request of program director.
- Must have a valid drivers license, good driving record, and access to a reliable vehicle to attend trainings, meetings, and/or transport individual to appointments.
- Must be able to accompany individuals into the community and provide support and assistance in interactions in the community while maintaining sensitivity to the rights and dignity of the individual.
- Must have an annual (Physical) health examination with signed statement from a physician, nurse practitioner, or physician assistant that you are free of communicable disease.