58 Support Staff jobs in Nappanee

2033 - MISHAWAKA, IN

Position Purpose: Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the lot or providing administrative services. Direct customer or vendor interaction is sometimes required for these positions. Whether directing customers to store departments or merchandise, answering customer questions on product order status, handling cash management or program compliance, these positions play a critical role in ensuring the highest level of customer satisfaction. Individuals in these positions must work cooperatively with other Associates, vendors, carriers, and productively with little/some supervision, be detail-oriented, and have proven time management skills. They must demonstrate a high level of integrity at all times, respond to operational concerns of all associates and remain focused on store specific business objectives while supporting key operational responsibilities. Specific positions may include: Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative.

MISHAWAKA

IN

73409BR

Store Support

0376 - NORTH LAFAYETTE

Position Purpose: Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the lot or providing administrative services. Direct customer or vendor interaction is sometimes required for these positions. Whether directing customers to store departments or merchandise, answering customer questions on product order status, handling cash management or program compliance, these positions play a critical role in ensuring the highest level of customer satisfaction. Individuals in these positions must work cooperatively with other Associates, vendors, carriers, and productively with little/some supervision, be detail-oriented, and have proven time management skills. They must demonstrate a high level of integrity at all times, respond to operational concerns of all associates and remain focused on store specific business objectives while supporting key operational responsibilities. Specific positions may include: Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative.

LAFAYETTE

LA

BR

Store Support

Responsibilities:

• Responsible for preparing the donor, donor area and equipment for the pheresis process.

• Prepares the autopheresis machine for the pheresis process.

• Monitors the donor and the pheresis process, responds to specific alarms or signals that may occur during the process.

• Disconnects the donor when the process is complete.

• Maintains alertness and awareness to any reaction donor may have during or after the pheresis process and notifies appropriate staff.

• Uses Personal Digital Assistant (PDA) to record incidents that occur during the pheresis process, such as machine alerts and alarms, volume variances and donor adverse events.

• Uses PDA to link equipment and soft goods used in the pheresis process to the appropriate donor.

• Alerts Group Leader or Supervisor of donor flow issues.

• Ensures the accurate recording of donor data in the electronic donor information management system as outlined in the Standard Operating Procedures (SOPs).

• Understands the policies and procedures associated with hyper immune programs at the center if applicable.

• Maintains clean efficient work environment, and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions.

• Maintains confidentiality of all personnel, donor and center information.

• May be cross-trained in other areas to meet the needs of the business.

• Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business.

• Perform job-related duties as assigned.

Qualifications:

• High school diploma or equivalent required

• Minimum of three (3) months’ work experience, preferably in medical or health provider environment or equivalent combination of education and experience

• Must be able to perform basic math calculations

Different qualifications or responsibilities may apply based on local legal and/or educational requirements. Refer to local job documentation where applicable.

Our Benefits

CSL offers the following benefits for this full-time position: Options for health care benefits, including choices of plans for medical, dental, and vision, prescription drug coverage; Company-provided basic life insurance and Short- and Long-Term Disability; the option to participate in CSL’s 401(k) Savings Program; Paid Time Off (PTO) for use in connection with vacations, illness, and other personal business; and paid observed holidays as designated by the Company. For more information on CSL Plasma benefits visit .

About CSL Plasma

CSL Plasma ( operates one of the world’s largest and most sophisticated plasma collection networks, with over 350 plasma collection centers in the U.S., Europe and China. Headquartered in Boca Raton, Florida, CSL Plasma is a subsidiary of CSL Behring ( , a global biotherapeutics business and a member of CSL. Plasma collected at CSL Plasma facilities is used by CSL Behring for the sole purpose of manufacturing lifesaving plasma-derived therapies for people in more than 100 countries. The parent company, CSL ( , headquartered in Melbourne, Australia, employs 32,000 people.

We want CSL to reflect the world around us

At CSL, Inclusion and Belonging is at the core of our mission and who we are. It fuels our innovation day in and day out. By celebrating our differences and creating a culture of curiosity and empathy, we are able to better understand and connect with our patients and donors, foster strong relationships with our stakeholders, and sustain a diverse workforce that will move our company and industry into the future. Learn more Inclusion and Belonging | CSL ( .

Do work that matters at CSL Plasma!

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CSL makes all employment decisions without regard to race, color, religion, national origin, ancestry, age, sex, gender, pregnancy, disability, marital status, sexual orientation, gender identity, genetic information, military status, protected veteran status (specifically status as a disabled veteran, recently separated veteran, armed forces service medal veteran, or active duty wartime or campaign badge veteran) or other classification protected by applicable US federal, state or local law. CSL complies with all applicable employment laws, including but not limited to Title VII of the Civil Rights Act of 1964, the Americans with Disabilities Act, the Fair Labor Standards Act, and the Immigration Reform and Control Act.

Behavioral Health Technician - Recovery Support Specialist

Location: Mishawaka, Indiana
Facility Opening: December 2025

MAKE A DIFFERENCE IN RECOVERY!

We are hiring all shifts (days, evenings, nights, weekends, full-time and PRN) for Behavioral Health Technicians / Recovery Support Specialists at our brand-new Mishawaka facility opening December 2025.

Are you passionate about guiding individuals through their recovery journey from substance use disorders? We're looking for dedicated team members to help clients identify needs, develop and monitor treatment plans, and stay engaged in their recovery.

ABOUT US

Indiana Treatment Centers, in partnership with Ascension Recovery Services, is committed to providing high-quality, trauma-informed care to individuals battling substance use and co-occurring mental health challenges. Our new Mishawaka facility will set a standard for safety, compassion, and recovery support.

WHAT YOU'LL DO

• Welcome and orient new clients-review program rules, expectations, and treatment structure.
• Lead psychoeducational and life-skills groups aligned with client needs.
• Process admissions, complete intake paperwork, and ensure smooth client admission.
• Administer urine analyses (UA), manage sample handling, and complete documentation.
• Maintain accurate progress notes and reports per clinical protocols.
• Assist clients with activities of daily living, recreation, and leisure programming.
• Transport clients to appointments, recovery meetings (e.g. AA/NA), and community supports.
• Monitor client behavior, identify escalation cues, and apply de-escalation techniques.
• Perform basic medical tasks (vital signs, weighing, observations).
• Collaborate with clinical staff to inform treatment planning and ensure consistency.
• Support clients in crisis-social, emotional, medical-and follow approved response protocols.
• Provide general facility support (e.g. meal service oversight, housekeeping tasks) as needed.
• Perform receptionist duties and communication relay when required.
• Other duties as assigned by the supervisor.

• High school diploma or equivalent required.
• 1+ year of experience in behavioral health, recovery support, or healthcare strongly preferred.
• Must have or be able to obtain First Aid and CPR certification within 30 days of hire.
• Valid driver's license and the ability to transport clients safely.

• Qualified Medication Aide (QMA) - Indiana credential for medication administration
• Certified Peer Recovery Specialist (CPRS)
• Experience with 12-Step programs, dual-diagnosis treatment, or residential recovery settings

• Trauma-informed, client-centered mindset
• Strong communication, empathy, professional boundaries
• Ability to remain calm under pressure and respond to crises
• Accurate documentation and adherence to clinical protocols
• Team orientation, reliability, and flexibility across shift schedules

At Bowen Health, our mission is to strengthen our communities and to improve the health and well-being of those we are privileged to serve. We believe in providing a safe and supportive environment where our patients can embrace health and healing while they build a brighter future. If you're passionate about mental health and want to be part of a caring team, this opportunity is for you!

About Transitional Living: At our Transitional Living Facilities, we're dedicated to providing intensive care to adult individuals with Serious Mental Illnesses (SMIs). Behavioral support specialists provide supervision and assisted care to an adult population with SMIs in a 24-hour setting to foster skill building and increased independence. This requires a specialized skill set including empathy, patience, self-care, and resilience. The position may include meal preparation, transporting patients to services, and providing a safe environment for patients. The position schedule varies and is determined by the administrative supervisor.

Why Choose Bowen:

• Diversity & Inclusion: At Bowen, diversity and inclusion are not just buzzwords; they are at the core of who we are. We are committed to providing equal opportunities to all candidates and employees, regardless of their race, ethnicity, gender, age, religion, sexual orientation, disability, or background. We actively seek to build a team that reflects the rich tapestry of the world we live in. We value diverse perspectives and believe embracing differences strengthens our organization, making us more innovative, adaptable, and resilient.
• Community Impact: Each person's healing is essential for the health of our community. As a Behavioral Support Specialist at Bowen Health, you will support patients with a high level of need in building the essential skills required to improve and reclaim their lives.
• Integrated Healthcare Model: Be part of our integrated approach to healthcare, where we treat the whole person to ensure holistic wellness.

• Passion for Service : You bring a positive attitude and strong customer service skills to every interaction.
• Team Player : You excel at working collaboratively while also having the ability to take initiative when needed.
• Organization and Adaptability : You're highly organized, thrive in a fast-paced environment, and can adapt to stressful and changing situations.
• Technical Skills: You have a solid foundation in computer skills, which will be essential for documenting services provided in this role.
• Empathy and Patience : You are patient, nonjudgmental, and emotionally mature, ensuring that you provide the best care for our patients.
• Self-Care: You are able to take care of yourself in order to provide the highest quality of services to our patients.

• Case Management: Providing case management and skill-building services to patients.
• Documentation: Writing detailed, collaborative, and timely notes to document patient services in their medical record.
• Daily Support: Assisting patients with identified daily needs, including meal preparation, nutritional guidance, and food safety.
• Patient Transportation: Safely transporting patients to their designated destinations.
• Safety: Ensuring patient safety and utilizing approved de-escalation techniques when needed.

• Education & Experience:
• Associate degree or
• 60 undergraduate credit hours or
• High school diploma or GED accepted with a minimum of 5 years of prior experience, or
• Emergency Medical Technician (EMT), Qualified Medication Aide (QMA), Certified Nursing Assistant (CNA), or Certified Health Worker (CHW) certification.
• Valid driver's license and active liability insurance.
• Satisfactory results from a criminal background check.
• Must be a minimum 21 years of age.