9 Support Staff jobs in Tullahoma
Store Support

Posted 12 days ago
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**Position Purpose:**
Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the lot or providing administrative services. Direct customer or vendor interaction is sometimes required for these positions. Whether directing customers to store departments or merchandise, answering customer questions on product order status, handling cash management or program compliance, these positions play a critical role in ensuring the highest level of customer satisfaction. Individuals in these positions must work cooperatively with other Associates, vendors, carriers, and productively with little/some supervision, be detail-oriented, and have proven time management skills. They must demonstrate a high level of integrity at all times, respond to operational concerns of all associates and remain focused on store specific business objectives while supporting key operational responsibilities. Specific positions may include: Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
Store Support

Posted 12 days ago
Job Viewed
Job Description
**Position Purpose:**
Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the lot or providing administrative services. Direct customer or vendor interaction is sometimes required for these positions. Whether directing customers to store departments or merchandise, answering customer questions on product order status, handling cash management or program compliance, these positions play a critical role in ensuring the highest level of customer satisfaction. Individuals in these positions must work cooperatively with other Associates, vendors, carriers, and productively with little/some supervision, be detail-oriented, and have proven time management skills. They must demonstrate a high level of integrity at all times, respond to operational concerns of all associates and remain focused on store specific business objectives while supporting key operational responsibilities. Specific positions may include: Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
IT Support Analyst
Posted 5 days ago
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The IT Support Analyst supports Cooper Steel's goals, values, and philosophy by exhibiting the following behaviors: excellence, quality service, commitment, and accountability. As a member of the Cooper Steel team, performance includes demonstration of the following accountabilities: communication, teamwork, job knowledge and leadership.
POSITION SUMMARY
The IT Support Analyst is responsible for ensuring proper computer operation so that end users can accomplish business tasks. This includes receiving, prioritizing, documenting, and actively resolving end user help requests. Problem resolution may involve the use of diagnostic and help request tracking tools, as well as require that the individual give in-person, hands-on help at the desktop level.
PRIMARY DUTIES AND RESPONSIBILITIES include the following:
- Promote a strong quality culture throughout the company maintaining Cooper Steel's core priorities: Safety, Quality, Production
- Evaluate documented resolutions and analyze trends for ways to prevent future problems.
- Field incoming help requests from end users via both telephone, e-mail, and chat/SMS in a courteous manner.
- Document all pertinent end user identification information, including name, department, contact information, and nature of problem or issue.
- Build rapport and elicit problem details from end users.
- Prioritize and schedule problems. Escalate problems (when required) to the appropriately experienced technician.
- Record, track, and document the help desk request problem-solving process, including all successful and unsuccessful decisions made, and actions taken, through to final resolution.
- Access software updates, drivers, knowledge bases, and frequently asked questions resources on the Internet to aid in problem resolution.
- Identify and learn appropriate software and hardware used and supported by the organization.
- Perform hands-on fixes at the desktop level, including installing and upgrading software, installing hardware, implementing
- file backups and configuring systems and applications. (In person or through remote access)
- Test fixes to ensure problem has been adequately resolved.
- Perform post-resolution follow-ups to help requests.
- Develop help sheets and frequently asked questions lists for end users.
- Assist in enterprise level software implementations as needed.
- Other duties as assigned
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION AND/OR EXPERIENCE
Associates Degree or higher (Preferred)
2-3 years of helpdesk or service desk level experience
OTHER SKILLS
Strong interpersonal skills; ability to communicate effectively with a diverse range of individuals; problem-solving skills; good judgment; ability to handle multiple tasks simultaneously; self-motivated individual with a keen attention to detail; exceptional oral and written communication skills; ability to work effectively with others; ability to adapt in a fast paced environment; good prioritization skills; ability to work effectively under pressure and respond to changing demands of handling multiple job duties and frequent interruptions; must possess a high level of professionalism and customer service. Some travel may be required.
Direct Support Professional

Posted 12 days ago
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**Shift:** **Monday, Tuesday, Wednesday & Saturday 9am-3pm; Friday 9a-9p**
**Site Location: Eads, TN 38028**
**MUST have a valid driver's license and insured vehicle - NO EXCEPTIONS**
**THRIVE AS A CAREGIVER AT SEVITA. EACH DAY, YOU'LL**
+ Be proud of rewarding work helping people grow, learn, and live well
+ Develop real, meaningful relationships with the individuals you serve
+ Experience ownership and trust from your leaders to do what's right for participants
+ Take initiative to help participants be part of the community and enjoy their favorite activities
+ Support participants with developmental goals like budgeting, exercise, and nutrition
You'll assist people with their personal hygiene and support individuals who can have behavioral challenges and other complex needs. If you're compassionate, patient, and find meaning in this type of work, you'll find a promising future at Sevita.
**EVERY PERSON DESERVES A FULFILLING CAREER**
+ **Competitive Pay:** Pay on Demand **,** Full benefits package for full-time employees, including a 401(k) with a 3% company match
+ **Time Off:** Paid time off plus holiday pay to recharge so you can be your best at work
+ **Network of Support:** Supervisors who care deeply about the participants and your wellbeing
+ **Job Security:** A stable job at an established, growing company
+ **Learning and Development:** We invest in your development and provide the tools and training you need to have a fulfilling career
**WHAT YOU'LL BRING TO SEVITA**
+ **Education:** High School Diploma or equivalent
+ **Experience:** Six months of experience in human services, direct care, or care coordination preferred
+ **Skills:** Communication, adaptability, multi-tasking, teamwork, time-management
+ **Behaviors:** Patient, compassionate, reliable, responsible
+ **Vehicle:** Valid Driver's license and access to a registered vehicle with proof of insurance
**Apply today and explore careers, well lived at Sevita.**
Sevita is a leading provider of home and community-based specialized health care. We believe that everyone deserves to live a full, more independent life. We provide people with quality services and individualized supports that lead to growth and independence, regardless of the physical, intellectual, or behavioral challenges they face.
We've made this our mission for more than 50 years. And today, our 40,000 team members continue to innovate and enhance care for the 50,000 individuals we serve all over the U.S.
_As an equal opportunity employer, we do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, citizenship, or any other characteristic protected by law._
Engineering Technician Data Center Support Specialist
Posted 12 days ago
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Job Title: Engineering Technician - Data Center Support Specialist
Location: TN
Job Family Code: O
Function/Branch: Engineering/ID&C Branch
Directorate: Engineering & Tech Support
Position Type: Regular, Full-Time
Pay Type: Exempt
Grade : L08
***Current U.S. Citizenship is required***
**If you are seeing this posting on a job board, BNH highly recommends you apply directly on the Careers Center page of our business website ( Job board applications are not always compatible with company applicant tracking systems.**
Overview
Beyond New Horizons, LLC (BNH) has an exciting opportunity for an Engineering Technician - Data Center Support Specialist supporting TOS II, at Arnold Engineering Development Complex (AEDC) at Arnold AFB, TN. The Data Center Support Specialist will be working as a member of an integrated team responsible for operating and maintaining the United States Air Force Test Operations efforts at AEDC.
Open to internal and external candidates. The selected candidate for this requisition must be available to work any shift and shift determination will be made based on the priority of work at the time the selected candidate is cleared to report to work. This position also supports occasional scheduled weekend work and rare unscheduled night or weekend support in emergency situations.
Job Summary
The individual hired in this role will provide support to test operations by manning the Data Center where data servers and storage for test facility data reside. The individual hired will operate data acquisition and storage equipment and monitor and backup recorded data in a sensitive compartmented information facility (SCIF). Duties of this position also include serving as a security custodian for the data center with responsibility for monitoring personnel and activity within the secure area and ensuring security of the information and the physical space. This position includes all 3 shifts as well as occasional weekend work.
Job Duties:
- Support the efforts of engineers, technicians, and technologists in technical work within an assigned discipline.
- Support the use of common work processes and procedures within assigned function across the TOS contract.
- Perform non-routine and complex assignments independently in test data centers and other areas as required. Typical duties include the following:
- Perform test support duties associated with operating data acquisition and recording computers running Windows and Linux operating systems in a data center environment.
- Perform user account management to include account creation, group assignment, password assistance, account unlock and lock functions in a MS Windows AD and Linux environment.
- Support recording, processing, transmission, backup, and archival of test data.
- Provide user support and troubleshooting in the resolution of issues associated with data recording, processing, transmission and archival.
- Conduct phone-based problem triage with users as first level support. When necessary, pass issues on to higher level support personnel based on a support matrix.
- Operate air-gap computer workstations to validate that external media is safe for use on production computer systems.
- Use, write and update work instructions used for critical data center processes.
- Maintain the inventory data used to manage the operational supply inventory.
- Perform security surveys and audits as required.
- Serve as security custodian of data center(s). Working in conjunction with the industrial security office, ensure computer room physical security requirements are implemented and maintained.
- Act as the primary access interface for all data processing and facility related work in the data center(s)
- Support local building manager requirements involving HVAC, power, safety equipment, and lighting requests as needed within the data center(s).
- It is a condition of employment to wear company issued PPE (Personal Protective Equipment) in accordance with supervisory direction and company policy.
- Perform other related duties as required.
- Two years of college with courses in an applicable technical field, and a minimum of 6 years of progressive and relevant work experience to the degree necessary to perform the outlined responsibilities. Additional relevant education may be substituted for experience.
- Must obtain and maintain DoD8570 compliant, IAT Level II certification to include CompTIA Security+ certification within 6 months of employment start date.
- Must be able to obtain and maintain a security clearance and the AEDC local area network.
- Current U. S. Citizenship required.
- Active DoD secret or higher-level security clearance
- DoD8570 compliant, IAT Level II certification to include CompTIA Security+ certification
- Knowledge of computer system technology and applications; familiarity with application of computers to engineering problems.
- Excellent communication and team interaction skills.
- Mathematical or computer expertise or a combination of the same.
- Competitive salaries
- Continuing education assistance
- Multiple healthcare benefits packages
- 401K with employer matching
- Paid time off (PTO) along with a federally recognized holiday schedule
Who We Are
Beyond New Horizons (BNH) is a fully populated joint venture of Astrion and Fluor Federal Services, Inc. formed to provide unmatched Test Operations and Sustainment services for the Arnold Engineering Development Complex.
We chose our name to serve as an enduring reminder of our commitment to AEDC's rich aerospace research and development legacy anchored in AEDC's Toward New Horizons founding study and the unprecedented opportunities to greatly expand AEDC's capabilities and capacity Beyond those existing today. Leveraging the capabilities of our parent companies, BNH specializes in testing and evaluation for military and space systems combined with proven capability in large-scale Government program management, integration, engineering, and construction services for specialized and technically advanced high-hazard facilities.
Join our Team!
BNH is an Equal Employment Opportunity Employer. We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, or any other characteristic protected by federal, state, or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Administrative Services Assistant - onsite Manchester, TN
Posted 26 days ago
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