6,164 System Director jobs in the United States

Role Overview: Precise. Reliable. Powerful. Join a team as innovative as the technology we manage.

Sodexo's growing Healthcare Technology Management Division is seeking solution-oriented candidates who excel at customer service with proven success as an experienced Clinical Engineering System Director/ Healthcare Technology Management Client Executive to support Healthcare Technology services at Froedtert Health located in Milwaukee, WI.

Make an Immediate Impact.

This position will provide strategic leadership to ensure client satisfaction and account retention. The ideal candidate will be a strategic-minded leader together with entrepreneurial spirit, and able to merge the clients' vision and expectations into Sodexo's mission of providing outstanding quality of life services.

The successful candidate will be responsible for Healthcare Technology Management (HTM) services for this system. This position interacts with multiple clients therefore we are seeking candidates that exhibit exceptional client relationship skills with internal and external customer relations expertise.

As a Client Executive, you will oversee Hospitals while maintaining a professional business relationship with the client by directly negotiating contracts and matters pertaining to account operations. The successful candidate will ensure financial performance and goals of the accounts and district are met. In addition, the Client Executive will oversee compliance to all company/client policies and procedures, and government regulations and monitor unit operation to ensure the highest quality of products and services.

The Client Executive is a trusted advisor central to the client partnership and key to delivering results that meet client needs. Has direct accountability for operational excellence achieved by delivering on our contractual obligations and our service commitments that are: Predictable, Reliable, and Repeatable.

Knowledge of the HTM industry, regulations and compliance is required.

Incentives: Full Relocation Package is Included & Annual Incentive Plan! What You'll Do:

• Develop and maintain strategic client relationships with C-suite and senior management that fosters business growth, establish regular communications and drive business outcomes.
• Make informed decisions to drive service delivery outcomes to the satisfaction of key client stakeholders throughout the hospitals managing the program in compliance with Sodexo standards and the account scope of service per the contract.
• Ensure compliance with all Joint Commission, OHSA and other local, state, and federal government regulations.
• Provide counsel to client regarding purchases of new capital equipment, end of life cycle, etc, and seek out new, innovative ways to streamline client business initiatives within the assigned accounts.
• Monitor operations by visiting the unit to plan projects, implement new processes and technology, ensure sufficient unit resources, and ensures a safe work environment for employees by enforcing the execution of all safety programs and makes recommendations for changes as necessary.
• Set operational goals with key metrics and ensure quick analysis of any variances to ensure a prompt resolution and mitigate impact on our clients or our performance.
• Deliver predictable top and bottom-line results at the site, relentless focus on driving efficiency, an edge in execution, and makes difficult decisions.
• Create a culture of continuous learning and development and drives a clear culture of performance management accountability across the business. Set clear expectations and provides timely and relevant feedback to direct reports (for developing and improving performance) and holds them accountable for doing the same with their teams.
• Lead and execute Sodexo's operating strategy. Provide insight and understanding, bring value and knowledge to our client(s) business and is a trusted advisor to them.

• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement

• Successful leadership in Healthcare Technology Management within a large healthcare environment.
• The ability to develop outstanding client relationships and governance structure.
• Ability to excel in highly matrix organization and effective team builder. C-suite presence and acumen are differentiators in this role.
• Superior business acumen, agility, adept at making decisions and budget management proficiency.
• Ability to review and maintain reports to ensure compliance with federal, state, local regulations and Sodexo/Client policies and procedures.
• Ability to ensure a safe work environment for employees by enforcing the execution of all safety programs and makes recommendations for changes as necessary.
• Skills to assess financial risk and opportunities of the account and communicate results to the client and Sodexo senior management, and initiate action plans as necessary.
• Some understanding of Cybersecurity problems and solutions to protect Healthcare providers.

Location: Medical Plaza One -9800 S Healthpark DriveFort Myers FL 33908

Department: Lee Memorial Foundation

Work Type: Full Time

Shift: Shift 1/ to

Minimum to Midpoint Pay Rate: $50.50 - $68.19 / hour

Senior level position encompassing responsibility for ongoing fund raising and stewardship for Lee Health Foundation. Reporting to the Chief Development, Marketing, and Communications Officer, the incumbent is responsible for strategic planning and implementation of planned giving, annual giving, grant and event-based fund raising as well as grateful patient and donor stewardship activities. Coordinates fundraising activities with the System Director of Development managing major and leadership giving. Provides leadership and supervision to all related team members. Position will also include strategic planning for campaigns supporting Lee Health.

Education: BS or BA required, Masters preferred.

Experience: 10+ years fund raising experience with a large not-for-profit organization including leadership/administrative responsibilities.

Certification :

License: CFRE accreditation preferred.

Other: Highly refined computer skills. Advanced Raisers Edge knowledge required. Excellent interpersonal, communication and writing skills. Proven track record in soliciting annual, major, campaign, and planned gifts. Has demonstrated success in closing six and seven figure gifts from sophisticated donors who have high expectations.

US:FL:Fort Myers

Role Overview: Precise. Reliable. Powerful. Join a team as innovative as the technology we manage.

Sodexo's growing Healthcare Technology Management Division is seeking solution-oriented candidates who excel at customer service with proven success as an experienced Clinical Engineering System Director/ Healthcare Technology Management Client Executive to support Healthcare Technology services at Froedtert Health located in Milwaukee, WI.

Make an Immediate Impact.

This position will provide strategic leadership to ensure client satisfaction and account retention. The ideal candidate will be a strategic-minded leader together with entrepreneurial spirit, and able to merge the clients' vision and expectations into Sodexo's mission of providing outstanding quality of life services.

The successful candidate will be responsible for Healthcare Technology Management (HTM) services for this system. This position interacts with multiple clients therefore we are seeking candidates that exhibit exceptional client relationship skills with internal and external customer relations expertise.

As a Client Executive, you will oversee Hospitals while maintaining a professional business relationship with the client by directly negotiating contracts and matters pertaining to account operations. The successful candidate will ensure financial performance and goals of the accounts and district are met. In addition, the Client Executive will oversee compliance to all company/client policies and procedures, and government regulations and monitor unit operation to ensure the highest quality of products and services.

The Client Executive is a trusted advisor central to the client partnership and key to delivering results that meet client needs. Has direct accountability for operational excellence achieved by delivering on our contractual obligations and our service commitments that are: Predictable, Reliable, and Repeatable.

Knowledge of the HTM industry, regulations and compliance is required.

Incentives: Full Relocation Package is Included & Annual Incentive Plan! What You'll Do:

• Develop and maintain strategic client relationships with C-suite and senior management that fosters business growth, establish regular communications and drive business outcomes.
• Make informed decisions to drive service delivery outcomes to the satisfaction of key client stakeholders throughout the hospitals managing the program in compliance with Sodexo standards and the account scope of service per the contract.
• Ensure compliance with all Joint Commission, OHSA and other local, state, and federal government regulations.
• Provide counsel to client regarding purchases of new capital equipment, end of life cycle, etc, and seek out new, innovative ways to streamline client business initiatives within the assigned accounts.
• Monitor operations by visiting the unit to plan projects, implement new processes and technology, ensure sufficient unit resources, and ensures a safe work environment for employees by enforcing the execution of all safety programs and makes recommendations for changes as necessary.
• Set operational goals with key metrics and ensure quick analysis of any variances to ensure a prompt resolution and mitigate impact on our clients or our performance.
• Deliver predictable top and bottom-line results at the site, relentless focus on driving efficiency, an edge in execution, and makes difficult decisions.
• Create a culture of continuous learning and development and drives a clear culture of performance management accountability across the business. Set clear expectations and provides timely and relevant feedback to direct reports (for developing and improving performance) and holds them accountable for doing the same with their teams.
• Lead and execute Sodexo's operating strategy. Provide insight and understanding, bring value and knowledge to our client(s) business and is a trusted advisor to them.

• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement

• Successful leadership in Healthcare Technology Management within a large healthcare environment.
• The ability to develop outstanding client relationships and governance structure.
• Ability to excel in highly matrix organization and effective team builder. C-suite presence and acumen are differentiators in this role.
• Superior business acumen, agility, adept at making decisions and budget management proficiency.
• Ability to review and maintain reports to ensure compliance with federal, state, local regulations and Sodexo/Client policies and procedures.
• Ability to ensure a safe work environment for employees by enforcing the execution of all safety programs and makes recommendations for changes as necessary.
• Skills to assess financial risk and opportunities of the account and communicate results to the client and Sodexo senior management, and initiate action plans as necessary.
• Some understanding of Cybersecurity problems and solutions to protect Healthcare providers.

Precise. Reliable. Powerful. Join a team as innovative as the technology we manage.

Sodexo’s growing Healthcare Technology Management Division is seeking solution-oriented candidates who excel at customer service with proven success as an experienced Clinical Engineering System Director/ Healthcare Technology Management Client Executive   to support Healthcare Technology services at Froedtert Health located in Milwaukee, WI. 

Make an Immediate Impact.

This position will provide strategic leadership to ensure client satisfaction and account retention. The ideal candidate will be a strategic-minded leader together with entrepreneurial spirit, and able to merge the clients’ vision and expectations into Sodexo’s mission of providing outstanding quality of life services.

The successful candidate will be responsible for Healthcare Technology Management (HTM) services for this system. This position interacts with multiple clients therefore we are seeking candidates that exhibit exceptional client relationship skills with internal and external customer relations expertise.

As a Client Executive, you will oversee Hospitals while maintaining a professional business relationship with the client by directly negotiating contracts and matters pertaining to account operations. The successful candidate will ensure financial performance and goals of the accounts and district are met. In addition, the Client Executive will oversee compliance to all company/client policies and procedures, and government regulations and monitor unit operation to ensure the highest quality of products and services.

The Client Executive is a trusted advisor central to the client partnership and key to delivering results that meet client needs.  Has direct accountability for operational excellence ‐ achieved by delivering on our contractual obligations and our service commitments that are:   Predictable, Reliable, and Repeatable.

Knowledge of the HTM industry, regulations and compliance is required.

• Develop and maintain strategic client relationships with C-suite and senior management that fosters business growth, establish regular communications and drive business outcomes.  
• Make informed decisions to drive service delivery outcomes to the satisfaction of key client stakeholders throughout the hospitals managing the program in compliance with Sodexo standards and the account scope of service per the contract.
• Ensure compliance with all Joint Commission, OHSA and other local, state, and federal government regulations.
• Provide counsel to client regarding purchases of new capital equipment, end of life cycle, etc, and seek out new, innovative ways to streamline client business initiatives within the assigned accounts.
• Monitor operations by visiting the unit to plan projects, implement new processes and technology, ensure sufficient unit resources, and ensures a safe work environment for employees by enforcing the execution of all safety programs and makes recommendations for changes as necessary.
• Set operational goals with key metrics and ensure quick analysis of any variances to ensure a prompt resolution and mitigate impact on our clients or our performance.
• Deliver predictable top and bottom-line results at the site, relentless focus on driving efficiency, an edge in execution, and makes difficult decisions.
• Create a culture of continuous learning and development and drives a clear culture of performance management accountability across the business. Set clear expectations and provides timely and relevant feedback to direct reports (for developing and improving performance) and holds them accountable for doing the same with their teams.  
• Lead and execute Sodexo’s operating strategy. Provide insight and understanding, bring value and knowledge to our client(s) business and is a trusted advisor to them.

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

• Successful leadership in Healthcare Technology Management within a large healthcare environment.  
• The ability to develop outstanding client relationships and governance structure.
• Ability to excel in highly matrix organization and effective team builder. C-suite presence and acumen are differentiators in this role.
• Superior business acumen, agility, adept at making decisions and budget management proficiency.
• Ability to review and maintain reports to ensure compliance with federal, state, local regulations and Sodexo/Client policies and procedures.
• Ability to ensure a safe work environment for employees by enforcing the execution of all safety programs and makes recommendations for changes as necessary.
• Skills to assess financial risk and opportunities of the account and communicate results to the client and Sodexo senior management, and initiate action plans as necessary.
• Some understanding of Cybersecurity problems and solutions to protect Healthcare providers.

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form .

Minimum Education Requirement - Bachelor’s Degree or equivalent experience
Minimum Management Experience – 5 years
Minimum Functional Experience – 5 years

Precise. Reliable. Powerful. Join a team as innovative as the technology we manage.

Sodexo’s growing Healthcare Technology Management Division is seeking solution-oriented candidates who excel at customer service with proven success as an experienced Clinical Engineering System Director/ Healthcare Technology Management Client Executive   to support Healthcare Technology services at Froedtert Health located in Milwaukee, WI. 

Make an Immediate Impact.

This position will provide strategic leadership to ensure client satisfaction and account retention. The ideal candidate will be a strategic-minded leader together with entrepreneurial spirit, and able to merge the clients’ vision and expectations into Sodexo’s mission of providing outstanding quality of life services.

The successful candidate will be responsible for Healthcare Technology Management (HTM) services for this system. This position interacts with multiple clients therefore we are seeking candidates that exhibit exceptional client relationship skills with internal and external customer relations expertise.

As a Client Executive, you will oversee Hospitals while maintaining a professional business relationship with the client by directly negotiating contracts and matters pertaining to account operations. The successful candidate will ensure financial performance and goals of the accounts and district are met. In addition, the Client Executive will oversee compliance to all company/client policies and procedures, and government regulations and monitor unit operation to ensure the highest quality of products and services.

The Client Executive is a trusted advisor central to the client partnership and key to delivering results that meet client needs.  Has direct accountability for operational excellence ‐ achieved by delivering on our contractual obligations and our service commitments that are:   Predictable, Reliable, and Repeatable.

Knowledge of the HTM industry, regulations and compliance is required.

• Develop and maintain strategic client relationships with C-suite and senior management that fosters business growth, establish regular communications and drive business outcomes.  
• Make informed decisions to drive service delivery outcomes to the satisfaction of key client stakeholders throughout the hospitals managing the program in compliance with Sodexo standards and the account scope of service per the contract.
• Ensure compliance with all Joint Commission, OHSA and other local, state, and federal government regulations.
• Provide counsel to client regarding purchases of new capital equipment, end of life cycle, etc, and seek out new, innovative ways to streamline client business initiatives within the assigned accounts.
• Monitor operations by visiting the unit to plan projects, implement new processes and technology, ensure sufficient unit resources, and ensures a safe work environment for employees by enforcing the execution of all safety programs and makes recommendations for changes as necessary.
• Set operational goals with key metrics and ensure quick analysis of any variances to ensure a prompt resolution and mitigate impact on our clients or our performance.
• Deliver predictable top and bottom-line results at the site, relentless focus on driving efficiency, an edge in execution, and makes difficult decisions.
• Create a culture of continuous learning and development and drives a clear culture of performance management accountability across the business. Set clear expectations and provides timely and relevant feedback to direct reports (for developing and improving performance) and holds them accountable for doing the same with their teams.  
• Lead and execute Sodexo’s operating strategy. Provide insight and understanding, bring value and knowledge to our client(s) business and is a trusted advisor to them.

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

• Successful leadership in Healthcare Technology Management within a large healthcare environment.  
• The ability to develop outstanding client relationships and governance structure.
• Ability to excel in highly matrix organization and effective team builder. C-suite presence and acumen are differentiators in this role.
• Superior business acumen, agility, adept at making decisions and budget management proficiency.
• Ability to review and maintain reports to ensure compliance with federal, state, local regulations and Sodexo/Client policies and procedures.
• Ability to ensure a safe work environment for employees by enforcing the execution of all safety programs and makes recommendations for changes as necessary.
• Skills to assess financial risk and opportunities of the account and communicate results to the client and Sodexo senior management, and initiate action plans as necessary.
• Some understanding of Cybersecurity problems and solutions to protect Healthcare providers.

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form .

Minimum Education Requirement - Bachelor’s Degree or equivalent experience
Minimum Management Experience – 5 years
Minimum Functional Experience – 5 years

• Develop and implement a system-wide imaging strategy that aligns with INTEGRIS Health's mission and growth objectives.
• Work collaboratively with system and entity leadership to identify additional outpatient radiology access points.
• Through partnerships with external vendors and internal stakeholders, create a comprehensive capital plan for replacement and addition of radiology assets.
• Design and execute a radiologist coverage model that optimizes subspecialty expertise, improves turnaround times, and supports 24/7 reliability across the system.
• Monitor and improve imaging quality, safety, and satisfaction through data-driven performance improvement initiatives.
• Enhance INTEGRIS Health's community and market presence by expanding outreach initiatives, fostering partnerships with referring providers, and promoting awareness of imaging services to drive volume growth.
• The Director of Radiology Services reports to the Chief Ambulatory Executive.

• Active technical certification by the American Registry of Radiologic Technologists (ARRT), or equivalent certification from a relevant accrediting body including, but not limited to, a Registered Diagnostic Medical Sonographer (RDMS), Certified Nuclear Medicine Technologist (CNMT), or another technical license.
• Bachelor's Degree in Radiologic Sciences, Business Administration, Healthcare Administration, or closely related degree required.
• Master's Degree in Business Administration, Healthcare Administration, Radiological Sciences, or closely related field highly preferred.
• 5 years experience leading imaging services at the level of Manager or higher required. Candidates with previous experience leading multiple radiology sites are highly preferred.
• Must be able to communicate effectively in English (verbal/written).

Hourly Pay Range:

Position Highlights:

• Position: System Director, Coding-Professional
• Location: Warrenville, IL
• Full Time/Part Time: Full Time, Onsite
• Hours: Monday-Friday, 8am-4:30pm, Onsite
• Required Travel: Potential travel

Position Summary:
This position is responsible for leading the MG revenue cycle initiatives related to billing and coding support, including direct supervision of the coding support staff. The Director works in collaboration with Practice Managers and Admin Directors/AVPs, Information Systems, Medical Informatics, Coding and Chargemaster Compliance, the Hospital Business Office, and physician billing office to drive continuous improvements in the MG's revenue cycle performance. This includes identifying system-wide opportunities for improvement (both operational and technological), obtaining buy-in from key constituents (i.e., MG leadership), developing detailed workplans, and implementing the changes across the MG, involving appropriate parties as needed. In addition, the Director monitors and manages the day-to-day revenue cycle operations to ensure that direct reports, as well as the staff in the physician offices, are following prescribed workflows, meeting performance standards, and achieving goals

What you will do:

• Leads/manages the ongoing implementation/rollout of Claims Manager. This includes identification and prioritization of new flags, building or modifying flag logic, reviewing (or coordinating review of) reports to determine impact and accuracy of flags, development of testing plans and performing thorough testing, communicating rollout and educating appropriate staff, and calculating financial impact.
• Leads all aspects of other revenue cycle initiatives related to coding support, charge capture/review, and cash collections. This includes, but is not limited to, evaluation of technology, calculation of return on investment, project planning, implementation and management, staff education and training, and ongoing monitoring and optimization.
• Monitors trends and technology in the industry for new opportunities or issues for the MG. Works with VP to identify strategies and recommendations.
• Reviews all new Resolute functionality and works with the billing office to identify and prioritize those items that should be implemented within the MG. Works with the Epic teams to specify/customize the requested functionality and develops the recommended MG workflows for the office staff. Tests all functionality and workflows prior to implementation. Works with Epic training to develop training materials and classes. Clearly communicates all changes to the practices and troubleshoots any issues.
• Maintains comprehensive knowledge and understanding of all resolute functionality used in the offices and has general knowledge of functionality not activated. Proactively identifies system deficiencies and communicates enhancement requests.
• Identifies strategies for increasing cash collections within the offices and at other points of contact. With the ADs/AVPs and PMs, leads the development of workplans for implementing new strategies. Monitors performance post-implementation and provides feedback and recommendations to Managers and ADs on office performance.
• Develops and implements policies and procedures to ensure cash is handled and managed consistently across the Medical Group and in accordance with internal audit requirements and guidelines.
• Leads bi-weekly mtg of managers from revenue cycle, HBO, coding compliance, and physician billing office to identify and prioritize revenue cycle issues and to develop and implement plans for resolving them. This includes full discussion and investigation of coding opportunities and implications, Medicare and managed care regulations/guidelines, reimbursement, available technological support, and potential revenue impact. Maintains a current open and closed issues list, assigns responsibilities and timeframes, follows up with responsible parties, and ensures ongoing, valuable, and tangible progress on resolution of issues.
• Is a resource to the practices for all charge and collection activities in the offices. This includes troubleshooting system issues, developing practice-specific workflows, testing new functionality or processes, assisting with pricing requests, and developing or interpreting reports.
• Works with CDM team, Finance, Information Systems, and physician billing office on pricing requests and setup of new procedure codes in the system. Ensures appropriate setup for billing and reporting accuracy. Monitors overall CDM process from the requestor perspective to ensure ease and timeliness of process.
• Monitors and analyzes denial logs and reports to identify trends and opportunities. Initiates and implements processes to reduce denials and monitors performance to ensure complete resolution. Performs/maintains projections of financial impact of revenue cycle improvements.
• Provides direct supervision to primary care Coding Support Specialists (CSS), including hiring, orientation, performance management, monitoring continuing education, etc. Provides indirect oversight, education, and coordination of other CSS staff within the MG. Works directly with all CSS staff and their supervisors to provide consistent coverage of work queues, develop/maintain consistent performance standards/expectations, and provide consistent education and support to providers.
• Works with staff to identify trends and issues being seen in the work queues. Identifies opportunities for new edits/flags, smart sets, and other system modifications to reduce charge errors and denials.
• Works with Director of Quality Initiatives, Information Systems, and Coding Compliance to create and maintain smart sets. Educates physicians and staff on how/when to use.
• Initiates provider education on trends/issues being seen in the work queues. Reviews issues and makes clear recommendations for reducing errors. Coordinates further education/action with Coding Compliance and/or Epic Training and ensures follow-though.
• Ensures annual review/update of procedure and diagnosis codes is performed timely and comprehensively. Ensures RVUs, surgical assist, modifier 26 eligibility and other annual updates are performed as well.
• Maintains knowledge of physician coding (CPT-4, ICD-9, HCPCS) and Medicare regulations (LCD, NCD, CCI, etc.).
• Abides by all of the applicable policies, procedures and guidelines of NorthShore and assists in the administration of the Corporate Compliance Plan.
• Ensures that actionable items are resolved in a timely fashion or moved to a higher level within the corporate structure of NorthShore to ensure resolution, including to the Corporate Compliance Officer as appropriate.
• Agrees to prepare and provide aggregate reports for the Corporate Compliance Committee in a timely fashion as requested by the Chief Compliance Officer

What you will need:

• Education : Bachelors Degree Required and Masters Degree Preferred
• Experience: 7+ Years of experience in healthcare billing, operations or coding, preferably in physician practices and 4 Years of years in a management role.
• Certifications : Registered Health Information Technician (RHIT) - American Health Information Management Association (AHIMA) RHIT
  Required and Registered Health Information Administrator (RHIA) - American Health Information Management Association (AHIMA) RHIA Required and Certified Coding Specialist - Physician based (CCS-P) - American Health Information Management Association (AHIMA) CCS-P Required and Certified Professional Coder (CPC) - American Academy of Professional Coders (AAPC) CPC Required
• Skills: Strong project management skills, including the ability to work independently, prioritize, and demonstrate initiative in identifying solutions to problems. Proven ability to successfully lead disparate teams and large projects. Strong verbal and written communication skills. Knowledge of ICD-9, CPT-4 and HCPCS coding systems. General knowledge of physician office operations, with an understanding of Medicare provider-based billing desirable. Intermediate-level proficiency in MS Excel. Ability to perform detailed analysis of problems and data, identify trends and patterns, and recommend and implement large-scale technological or workflow solutions.

Benefits:

• Eligibility for our Annual Incentive Plan, which offers the potential to earn a certain percentage amount of your base salary based on organizational performance.
• Career Pathways to Promote Professional Growth and Development
• Various Medical, Dental, and Vision options
• Tuition Reimbursement
• Free Parking at designated locations
• Wellness Program Savings Plan
• Health Savings Account Options
• Retirement Options with Company Match
• Paid Time Off
• Community Involvement Opportunities

Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties. Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals - Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) - all recognized as Magnet hospitals for nursing excellence. For more information, visit

When you work for Endeavor Health, you will be part of an organization that encourages its employees to achieve career goals and maximize their professional potential.

Please explore our website ( to better understand how Endeavor Health delivers on its mission to "help everyone in our communities be their best".

Endeavor Health is committed to working with and providing reasonable accommodation to individuals with disabilities. Please refer to the main career page for more information.

Diversity, equity and inclusion is at the core of who we are; being there for our patients and each other with compassion, respect and empathy. We believe that our strength resides in our differences and in connecting our best to provide community-connected healthcare for all.

EOE: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor.

___

Do not cut and paste below this line-Add only when applicable after posted.

Hourly Pay Range:

$56.18 - $87.08 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors.

Position Highlights:

• Position: System Director, Coding-Professional
• Location: Warrenville, IL
• Full Time/Part Time: Full Time, Onsite
• Hours: Monday-Friday, 8am-4:30pm, Onsite
• Required Travel: Potential travel

Position Summary:

This position is responsible for leading revenue cycle initiatives related to billing and coding support, including supervision of the coding support staff. The Director collaborates with Practice Managers, Admin Directors/AVPs, Information Systems, Medical Informatics, Coding and Chargemaster Compliance, and other departments to improve revenue cycle performance. Responsibilities include identifying operational and technological improvements, developing workplans, and implementing changes across the organization. The Director also monitors daily revenue cycle operations to ensure workflow adherence, performance standards, and goal achievement.

What you will do:

• Lead the implementation of Claims Manager, including flag logic development, report review, testing, staff education, and financial impact analysis.
• Manage revenue cycle initiatives related to coding support, charge capture, and cash collections, including evaluating technology, ROI calculation, project management, staff training, and optimization.
• Stay informed about industry trends and technology to identify new opportunities or issues.
• Review new Resolute functionalities, coordinate with billing and Epic teams for customization, testing, and staff training.
• Maintain comprehensive knowledge of system functionalities and communicate enhancements proactively.
• Develop strategies to increase cash collections and monitor performance post-implementation.
• Develop and enforce policies for cash handling aligned with audit requirements.
• Lead bi-weekly meetings with revenue cycle managers to address issues, prioritize coding opportunities, and track progress.
• Support practices with charge and collection activities, troubleshooting, workflow development, and report analysis.
• Coordinate with CDM, Finance, and Information Systems for pricing setup and updates.
• Analyze denial reports to identify trends, reduce denials, and project financial impacts.
• Supervise Coding Support Specialists, including hiring, training, and performance management, and coordinate with other CSS staff.
• Identify trends in work queues, propose system modifications, and educate providers on error reduction.
• Ensure timely review and update of coding codes and compliance with Medicare regulations.
• Adhere to organizational policies and assist in compliance reporting.

What you will need:

• Education: Bachelor's Degree required; Master's preferred.
• Experience: 7+ years in healthcare billing, operations, or coding; 4+ years in management.
• Certifications: RHIT, RHIA, CCS-P, and CPC required.
• Skills: Project management, leadership, communication, coding knowledge (ICD-9, CPT-4, HCPCS), understanding of physician operations, proficiency in MS Excel, analytical skills.

Benefits:

• Eligibility for Annual Incentive Plan
• Career growth opportunities
• Medical, Dental, Vision options
• Tuition Reimbursement
• Free Parking
• Wellness and Savings Plans
• Retirement with Company Match
• Paid Time Off
• Community involvement

Endeavor Health is committed to providing access to quality healthcare and fostering diversity and inclusion. Visit for more information. We encourage applications from all qualified individuals and provide reasonable accommodations for disabilities. Our organization values compassion, respect, and empathy, and is a VEVRRA Federal Contractor.

• Position: System Director, Coding-Professional
• Location: Warrenville, IL
• Full Time/Part Time: Full Time, Onsite
• Hours: Monday-Friday, 8am-4:30pm, Onsite
• Required Travel: Potential travel

• Leads/manages the ongoing implementation/rollout of Claims Manager. This includes identification and prioritization of new flags, building or modifying flag logic, reviewing (or coordinating review of) reports to determine impact and accuracy of flags, development of testing plans and performing thorough testing, communicating rollout and educating appropriate staff, and calculating financial impact.
• Leads all aspects of other revenue cycle initiatives related to coding support, charge capture/review, and cash collections. This includes, but is not limited to, evaluation of technology, calculation of return on investment, project planning, implementation and management, staff education and training, and ongoing monitoring and optimization.
• Monitors trends and technology in the industry for new opportunities or issues for the MG. Works with VP to identify strategies and recommendations.
• Reviews all new Resolute functionality and works with the billing office to identify and prioritize those items that should be implemented within the MG. Works with the Epic teams to specify/customize the requested functionality and develops the recommended MG workflows for the office staff. Tests all functionality and workflows prior to implementation. Works with Epic training to develop training materials and classes. Clearly communicates all changes to the practices and troubleshoots any issues.
• Maintains comprehensive knowledge and understanding of all resolute functionality used in the offices and has general knowledge of functionality not activated. Proactively identifies system deficiencies and communicates enhancement requests.
• Identifies strategies for increasing cash collections within the offices and at other points of contact. With the ADs/AVPs and PMs, leads the development of workplans for implementing new strategies. Monitors performance post-implementation and provides feedback and recommendations to Managers and ADs on office performance.
• Develops and implements policies and procedures to ensure cash is handled and managed consistently across the Medical Group and in accordance with internal audit requirements and guidelines.
• Leads bi-weekly mtg of managers from revenue cycle, HBO, coding compliance, and physician billing office to identify and prioritize revenue cycle issues and to develop and implement plans for resolving them. This includes full discussion and investigation of coding opportunities and implications, Medicare and managed care regulations/guidelines, reimbursement, available technological support, and potential revenue impact. Maintains a current open and closed issues list, assigns responsibilities and timeframes, follows up with responsible parties, and ensures ongoing, valuable, and tangible progress on resolution of issues.
• Is a resource to the practices for all charge and collection activities in the offices. This includes troubleshooting system issues, developing practice-specific workflows, testing new functionality or processes, assisting with pricing requests, and developing or interpreting reports.
• Works with CDM team, Finance, Information Systems, and physician billing office on pricing requests and setup of new procedure codes in the system. Ensures appropriate setup for billing and reporting accuracy. Monitors overall CDM process from the requestor perspective to ensure ease and timeliness of process.
• Monitors and analyzes denial logs and reports to identify trends and opportunities. Initiates and implements processes to reduce denials and monitors performance to ensure complete resolution. Performs/maintains projections of financial impact of revenue cycle improvements.
• Provides direct supervision to primary care Coding Support Specialists (CSS), including hiring, orientation, performance management, monitoring continuing education, etc. Provides indirect oversight, education, and coordination of other CSS staff within the MG. Works directly with all CSS staff and their supervisors to provide consistent coverage of work queues, develop/maintain consistent performance standards/expectations, and provide consistent education and support to providers.
• Works with staff to identify trends and issues being seen in the work queues. Identifies opportunities for new edits/flags, smart sets, and other system modifications to reduce charge errors and denials.
• Works with Director of Quality Initiatives, Information Systems, and Coding Compliance to create and maintain smart sets. Educates physicians and staff on how/when to use.
• Initiates provider education on trends/issues being seen in the work queues. Reviews issues and makes clear recommendations for reducing errors. Coordinates further education/action with Coding Compliance and/or Epic Training and ensures follow-though.
• Ensures annual review/update of procedure and diagnosis codes is performed timely and comprehensively. Ensures RVUs, surgical assist, modifier 26 eligibility and other annual updates are performed as well.
• Maintains knowledge of physician coding (CPT-4, ICD-9, HCPCS) and Medicare regulations (LCD, NCD, CCI, etc.).
• Abides by all of the applicable policies, procedures and guidelines of NorthShore and assists in the administration of the Corporate Compliance Plan.
• Ensures that actionable items are resolved in a timely fashion or moved to a higher level within the corporate structure of NorthShore to ensure resolution, including to the Corporate Compliance Officer as appropriate.
• Agrees to prepare and provide aggregate reports for the Corporate Compliance Committee in a timely fashion as requested by the Chief Compliance Officer

• Education : Bachelors Degree Required and Masters Degree Preferred
• Experience: 7+ Years of experience in healthcare billing, operations or coding, preferably in physician practices and 4 Years of years in a management role.
• Certifications : Registered Health Information Technician (RHIT) - American Health Information Management Association (AHIMA) RHIT
  Required and Registered Health Information Administrator (RHIA) - American Health Information Management Association (AHIMA) RHIA Required and Certified Coding Specialist - Physician based (CCS-P) - American Health Information Management Association (AHIMA) CCS-P Required and Certified Professional Coder (CPC) - American Academy of Professional Coders (AAPC) CPC Required
• Skills: Strong project management skills, including the ability to work independently, prioritize, and demonstrate initiative in identifying solutions to problems. Proven ability to successfully lead disparate teams and large projects. Strong verbal and written communication skills. Knowledge of ICD-9, CPT-4 and HCPCS coding systems. General knowledge of physician office operations, with an understanding of Medicare provider-based billing desirable. Intermediate-level proficiency in MS Excel. Ability to perform detailed analysis of problems and data, identify trends and patterns, and recommend and implement large-scale technological or workflow solutions.

• Eligibility for our Annual Incentive Plan, which offers the potential to earn a certain percentage amount of your base salary based on organizational performance.
• Career Pathways to Promote Professional Growth and Development
• Various Medical, Dental, and Vision options
• Tuition Reimbursement
• Free Parking at designated locations
• Wellness Program Savings Plan
• Health Savings Account Options
• Retirement Options with Company Match
• Paid Time Off
• Community Involvement Opportunities