930 Systems Analysis jobs in the United States

Role: Senior Business Systems Analysis
Location: Plano, TX (Remote)
Rate: $80/hr.
Client: Centene Corporation ! 295780

Job Description:
Collaborate with business users and stakeholders through design and implementation, including needs analysis and system requirements.
Consult with users to identify current operating procedures and to clarify program objectives.
Write documentation to describe systems requirements in detailed use cases and user stories. Write manuals for users to describe functionalities and features. Work independently, use available resources to get unblocked, and complete tasks on-schedule by exercising strong judgment and problem-solving skills. Interact with team members to determine best solutions Interact with product owners and end-users to understand business needs. Get feedback from, and build solutions for, users and customers

5+ years of related experience
Experience with creating documentation, dataprocess analysis, and requirements gathering for the application development.
Experience with Business Process Modeling tools Strong written, verbal, and interpersonal communication skills. In Depth knowledge of Health plans and Enrollment life Cycle.
In Depth knowledge of Government Plans like Medicare and Medicaid Experience in designing solutions for Health plans and supporting Product Owners for creating solutions.
Experience in supporting the development team on User Stories and Testing teams on defects.
Experience of working in Agile teams - Scrum/KANBAN Experience in scripting for RDBMS like Oracle/ MS SQL
Experience of executing projects in Agile using CICD.
Excellent communication skills and a degree of technical leadership skills

**Responsibilities & Qualifications**
**RESPONSIBILITES**
+ Evaluate, develop, and deliver technical input to the systems engineering process
+ Develop technical documentation, network/system architecture, and network/system design documentation
+ Interact with the Government regarding Network Engineering technical considerations and associated problems, issues, or conflicts
+ Oversee the technical integrity of work performed and deliverables associated with the Network/Systems Engineering area of responsibility
+ Communicate with other program personnel, Government overseers, and senior executives
+ Guide system development and implementation planning through assessment or preparation of system engineering management plans and system integration and test plans
+ Analyze complex information and independently take appropriate actions to resolve problems
+ Provide engineering guidance to technical staff and establishes effective working relationships with other Government agencies and mission partners
+ Deliver briefings on complex topics to groups, which may include high-level decision makers
+ Work complex research projects as a senior contributor and as part of an integrated research team
+ Design and deliver solutions
**REQUIRED QUALIFICATIONS**
+ 10+ Years of Experience
+ Bachelor of Science (BS)
+ Top Secret / SCI with CI Poly
+ DoD Approved 8570 Baseline Certification: Category IASAE Level II (One of the Following)
+ CASP+ CE
+ CISSP (or Associate)
+ CISSP
+ CISSP-ISSAP
+ CISSP-ISSEP
+ CCSP
+ CSSLP
**Overview**
We are seeking a Systems Analysis - Network to join our team supporting U.S. CYBERCOM in Ft Meade, Maryland.
United States Cyber Command (USCYBERCOM) is a unified Combatant Command whose mission is to plan, coordinate, integrate, synchronize, and conduct activities to direct the operations and defense of the Department of Defense Information Network (DODIN) and conduct full spectrum military cyberspace operations. Since its inception, USCYBERCOM's mission has been rapidly evolving to effectively operate and defend the DODIN and to integrate and coordinate Department of Defense (DoD) Offensive Cyber Operations (OCO) and Defensive Cyber Operations (DCO).
TekSynap is a fast growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. "Technology moving at the speed of thought" embodies these principles - the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers.
We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays.
Visit us at .
Apply now to explore jobs with us!
The safety and health of our employees is of the utmost importance. Employees are required to comply with any vaccination requirements mandated by contract, applicable law or regulation.
By applying to a role at TekSynap you are providing consent to receive text messages regarding your interview and employment status. If at any time you would like to opt out of text messaging, respond "STOP".
As part of the application process, you agree that TekSynap Corporation may retain and use your name, e-mail, and contact information for purposes related to employment consideration.
**Additional Job Information**
**WORK ENVIRONMENT AND PHYSICAL DEMANDS**
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
+ Location: Ft. Meade, Maryland
+ Type of environment: Office
+ Noise level: Medium
+ Work schedule: Schedule is day shift Monday - Friday. May be requested to work evenings and weekends to meet program and contract needs.
+ Amount of Travel: 10%
**WAGE INFORMATION**
Target salary range: $113,000 - $145,000. The salary range displayed is an estimate and will be determined on several factors regarding the individual's particular combination of education, knowledge, skills, competencies and experience, as well as contract parameters and organizational requirements. The displayed salary is one component of the total compensation package for employees.
**PHYSICAL DEMANDS**
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use hands to handle, feel, touch; reach with hands and arms; talk and hear. The employee is regularly required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds. The employee is frequently required to lift up to 25 pounds; and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
**WORK AUTHORIZATION/SECURITY CLEARANCE**
+ Must be a US Citizen
+ Active TS/SCI with Poly
**OTHER INFORMATION**
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
TekSynap is a drug-free workplace. We reserve the right to conduct drug testing in accordance with federal, state, and local laws. All employees and candidates may be subject to drug screening if deemed necessary to ensure a safe and compliant working environment.
**EQUAL EMPLOYMENT OPPORTUNITY**
In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, sexual orientation, gender identity, protected veteran status, national origin, disability, age, genetic information or any other characteristic protected by law (referred to as "protected status"). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment.
TekSynap is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact for assistance.
**Job Locations** _US-MD-Columbia_
**ID** _2024-7409_
**Category** _Information Technology_
**Type** _Regular Full-Time_

Calling all innovators - find your future at Fiserv.

We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Business Systems Analysis Advisor II

What does a successful Business Analysis Advisor do at Fiserv?

The Corporate Analyst Program at Fiserv is designed for recent graduates who are looking to jumpstart their careers in a dynamic and innovative environment. This program offers valuable hands-on experience, professional development, and the chance to work with experienced professionals across the enterprise. Participants will engage in rotational assignments, receive mentoring, and build a strong foundation for future leadership roles within Fiserv. The program spans 2-2.5 years and consists of two structured assignments within one specific job track. Analysts will have opportunities to contribute to significant projects and gain exposure to senior leadership.

As an associate of the Core Account Processing Solutions (CAPS) team, a successful Business Analysis Analyst works with skilled professionals to analyze business requirements, identify improvement areas, and help develop effective solutions.

You must possess unrestricted work authorization and not require future sponsorship. Military-affiliated applicants encouraged to apply (Veterans, Military Spouses, Guard/Reservists).

What you will do:

• Analyze business processes and requirements.

• Communicate with senior analysts and stakeholders regarding data analysis.

• Offer innovative solutions during brainstorming sessions.

• Leverage weekly extracts from Power BI or other data sources, to update reporting packages regarding operating margin, and identify areas for improvement.

• Collaborate with cross-functional teams to assess, monitor, and mitigate risks and ensure the implementation of effective risk management strategies and controls.

What you will need to have:

• Recent graduate of a bachelor's degree program in Business Administration, Finance, Economics, or related fields.

• No more than 2 years of professional work experience.

• 3.0+ GPA.

What would be great to have:

• Strong writing experience in original content and editing, and excellent verbal and written communication skills.

• Demonstrated ability toto cultivate relationships and work collaboratively across all levels of an organization.

• Strong problem-solving skills with focus on attention to detail.

• Ability to interact and build relationships with various levels across the organization.

• Experience in Excel, PowerPoint, and Salesforce with a technical aptitude to learn new applications.

Please Note: Our Corporate Analyst Program interview process begins in January and typically lasts through May for a June 2025 start date. You can expect to hear from one of our recruiters if your qualifications align.

#FSAP

This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island or Washington.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Thank you for considering employment with Fiserv. Please:

• Apply using your legal name

• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact . Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv's Disability Accommodation Policy for additional information.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.

Calling all innovators - find your future at Fiserv.

We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Business Systems Analysis Advisor II

What does a successful Business Analysis Advisor do at Fiserv?

The Corporate Analyst Program at Fiserv is designed for recent graduates who are looking to jumpstart their careers in a dynamic and innovative environment. This program offers valuable hands-on experience, professional development, and the chance to work with experienced professionals across the enterprise. Participants will engage in rotational assignments, receive mentoring, and build a strong foundation for future leadership roles within Fiserv. The program spans 2-2.5 years and consists of two structured assignments within one specific job track. Analysts will have opportunities to contribute to significant projects and gain exposure to senior leadership.

As an associate of the Core Account Processing Solutions (CAPS) team, a successful Business Analysis Analyst works with skilled professionals to analyze business requirements, identify improvement areas, and help develop effective solutions.

You must possess unrestricted work authorization and not require future sponsorship. Military-affiliated applicants encouraged to apply (Veterans, Military Spouses, Guard/Reservists).

What you will do:

• Analyze business processes and requirements.

• Communicate with senior analysts and stakeholders regarding data analysis.

• Offer innovative solutions during brainstorming sessions.

• Leverage weekly extracts from Power BI or other data sources, to update reporting packages regarding operating margin, and identify areas for improvement.

• Collaborate with cross-functional teams to assess, monitor, and mitigate risks and ensure the implementation of effective risk management strategies and controls.

What you will need to have:

• Recent graduate of a bachelor's degree program in Business Administration, Finance, Economics, or related fields.

• No more than 2 years of professional work experience.

• 3.0+ GPA.

What would be great to have:

• Strong writing experience in original content and editing, and excellent verbal and written communication skills.

• Demonstrated ability toto cultivate relationships and work collaboratively across all levels of an organization.

• Strong problem-solving skills with focus on attention to detail.

• Ability to interact and build relationships with various levels across the organization.

• Experience in Excel, PowerPoint, and Salesforce with a technical aptitude to learn new applications.

Please Note: Our Corporate Analyst Program interview process begins in January and typically lasts through May for a June 2025 start date. You can expect to hear from one of our recruiters if your qualifications align.

#FSAP

This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island or Washington.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Thank you for considering employment with Fiserv. Please:

• Apply using your legal name

• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact . Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv's Disability Accommodation Policy for additional information.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.

Job Description

Who we're looking for

We are looking for a dynamic Senior Business Systems Analyst who thrives in a collaborative, fast-paced and fun environment. This individual will partner closely with our Go-To-Market Operations and Professional Services teams and lead key initiatives for the organization from discovery to implementation. To succeed in this role, you should be a hard-working and experienced analyst with a strong Salesforce background and a proven track record of successfully implementing SaaS solutions.

What you'll be doing

• Work closely with the Go-To-Market Operations teams and lead requirements gathering, solution design, and implementation of major projects on the Salesforce.com platform and Salesforce CPQ, as well as other related SaaS systems.
• Manage a project portfolio with a focus on launching new products and developing new solutions for our sales organization.
• Work cross-functionally with a global team of technical developers, IT application owners and business partners from across the company.
• Support the sales opportunity lifecycle, including but not limited to: Account management, Opportunity management, Quoting/Document generation, and Renewals management.
• Consult on projects which overlap with our CRM platform to ensure long-term scalability and sound architectural design.
• Maintain key system and process documentation for our CRM platform, revising with business input as required.
• Respond to escalations related to our CRM system and develop processes to ensure system availability.
• Use a combination of standard functionality and custom development to solve business problems.
• Implement and integrate third-party applications on the Salesforce platform as well as standalone SaaS applications.
• Ensure accurate testing on all solutions before deployment, including facilitation of User Acceptance Testing with business partners.
• In addition to Salesforce.com, you will have opportunities to work within the Zendesk infrastructure & products and our outstanding application stack!
• Work with Workato as a middleware between systems.

What you bring to the role

Basic Qualifications:

• Bachelor's degree or equivalent work experience and 5+ years Salesforce.com analyst experience.
• Salesforce Administrator Certification (ADM 201);
• Consistent track record of having implemented and supported enterprise class solutions on the Salesforce.com platform - including requirements gathering, system design, configuration / development, testing & UAT, and production cutover.
• Experience managing systems to support enterprise sales organizations.
• Polished presenter and self-starter who can communicate effectively to a diverse audience of business and technical partners.
• Proficiency with DataLoader, Workbench.io, and MS Excel for data manipulation.
• Proven experience with Salesforce CPQ or a similar CPQ system;
• Advanced Approvals knowledge
• Conga knowledge

Preferred Qualifications:

• Salesforce Advanced Administrator, Platform Builder, Salesforce CPQ (or similar), Sales Cloud Consultant certifications;
• Experience with Software-as-a-Service (SaaS) based selling models a plus;
• Experience with Zuora Billing;
• Jira / Confluence experience a plus;
• Knowledge of Copado;
• Knowledge of Workato (or equivalent);
• Experience with Advanced Approvals

The US annualized base salary range for this position is $131,000.00-$197,000.00. This position may also be eligible for bonus, benefits, or related incentives. While this range reflects the minimum and maximum value for new hire salaries for the position across all US locations, the offer for the successful candidate for this position will be based on job related capabilities, applicable experience, and other factors such as work location. Please note that the compensation details listed in US role postings reflect the base salary only (or OTE for commissions based roles), and do not include bonus, benefits, or related incentives.
The intelligent heart of customer experience

Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.

Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.

Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here.

Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to with your specific accommodation request.

**Calling all innovators - find your future at Fiserv.**
We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.
**Job Title**
Business Systems Analysis Advisor II
**What does a successful Business Analysis Advisor do at Fiserv?**
The Corporate Analyst Program at Fiserv is designed for recent graduates who are looking to jumpstart their careers in a dynamic and innovative environment. This program offers valuable hands-on experience, professional development, and the chance to work with experienced professionals across the enterprise. Participants will engage in rotational assignments, receive mentoring, and build a strong foundation for future leadership roles within Fiserv. The program spans 2-2.5 years and consists of two structured assignments within one specific job track. Analysts will have opportunities to contribute to significant projects and gain exposure to senior leadership.
As an associate of the Core Account Processing Solutions (CAPS) team, a successful Business Analysis Analyst works with skilled professionals to analyze business requirements, identify improvement areas, and help develop effective solutions.
You must possess unrestricted work authorization and not require future sponsorship. Military-affiliated applicants encouraged to apply (Veterans, Military Spouses, Guard/Reservists).
**What you will do:**
+ Analyze business processes and requirements.
+ Communicate with senior analysts and stakeholders regarding data analysis.
+ Offer innovative solutions during brainstorming sessions.
+ Leverage weekly extracts from Power BI or other data sources, to update reporting packages regarding operating margin, and identify areas for improvement.
+ Collaborate with cross-functional teams to assess, monitor, and mitigate risks and ensure the implementation of effective risk management strategies and controls.
**What you will need to have:**
+ Recent graduate of a bachelor's degree program in Business Administration, Finance, Economics, or related fields.
+ No more than 2 years of professional work experience.
+ 3.0+ GPA.
**What would be great to have:**
+ Strong writing experience in original content and editing, and excellent verbal and written communication skills.
+ Demonstrated ability toto cultivate relationships and work collaboratively across all levels of an organization.
+ Strong problem-solving skills with focus on attention to detail.
+ Ability to interact and build relationships with various levels across the organization.
+ Experience in Excel, PowerPoint, and Salesforce with a technical aptitude to learn new applications.
_Please Note: Our Corporate Analyst Program interview process begins in January and typically lasts through May for a June 2025 start date. You can expect to hear from one of our recruiters if your qualifications align._
**#FSAP**
This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island or Washington.
It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.
_Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate._
Thank you for considering employment with Fiserv. Please:
+ Apply using your legal name
+ Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).
**Our commitment to Equal Opportunity:**
Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.
If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact . Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv's Disability Accommodation Policy for additional information.
**Note to agencies:**
Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.
**Warning about fake job posts:**
Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.

**Calling all innovators - find your future at Fiserv.**
We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.
**Job Title**
Business Systems Analysis Advisor II
**What does a successful Business Analysis Advisor do at Fiserv?**
The Corporate Analyst Program at Fiserv is designed for recent graduates who are looking to jumpstart their careers in a dynamic and innovative environment. This program offers valuable hands-on experience, professional development, and the chance to work with experienced professionals across the enterprise. Participants will engage in rotational assignments, receive mentoring, and build a strong foundation for future leadership roles within Fiserv. The program spans 2-2.5 years and consists of two structured assignments within one specific job track. Analysts will have opportunities to contribute to significant projects and gain exposure to senior leadership.
As an associate of the Core Account Processing Solutions (CAPS) team, a successful Business Analysis Analyst works with skilled professionals to analyze business requirements, identify improvement areas, and help develop effective solutions.
You must possess unrestricted work authorization and not require future sponsorship. Military-affiliated applicants encouraged to apply (Veterans, Military Spouses, Guard/Reservists).
**What you will do:**
+ Analyze business processes and requirements.
+ Communicate with senior analysts and stakeholders regarding data analysis.
+ Offer innovative solutions during brainstorming sessions.
+ Leverage weekly extracts from Power BI or other data sources, to update reporting packages regarding operating margin, and identify areas for improvement.
+ Collaborate with cross-functional teams to assess, monitor, and mitigate risks and ensure the implementation of effective risk management strategies and controls.
**What you will need to have:**
+ Recent graduate of a bachelor's degree program in Business Administration, Finance, Economics, or related fields.
+ No more than 2 years of professional work experience.
+ 3.0+ GPA.
**What would be great to have:**
+ Strong writing experience in original content and editing, and excellent verbal and written communication skills.
+ Demonstrated ability toto cultivate relationships and work collaboratively across all levels of an organization.
+ Strong problem-solving skills with focus on attention to detail.
+ Ability to interact and build relationships with various levels across the organization.
+ Experience in Excel, PowerPoint, and Salesforce with a technical aptitude to learn new applications.
_Please Note: Our Corporate Analyst Program interview process begins in January and typically lasts through May for a June 2025 start date. You can expect to hear from one of our recruiters if your qualifications align._
**#FSAP**
This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island or Washington.
It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.
_Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate._
Thank you for considering employment with Fiserv. Please:
+ Apply using your legal name
+ Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).
**Our commitment to Equal Opportunity:**
Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.
If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact . Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv's Disability Accommodation Policy for additional information.
**Note to agencies:**
Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.
**Warning about fake job posts:**
Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.

**Calling all innovators - find your future at Fiserv.**
We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.
**Job Title**
Business Systems Analysis Advisor II
**What does a successful Business Analysis Advisor do at Fiserv?**
The Corporate Analyst Program at Fiserv is designed for recent graduates who are looking to jumpstart their careers in a dynamic and innovative environment. This program offers valuable hands-on experience, professional development, and the chance to work with experienced professionals across the enterprise. Participants will engage in rotational assignments, receive mentoring, and build a strong foundation for future leadership roles within Fiserv. The program spans 2-2.5 years and consists of two structured assignments within one specific job track. Analysts will have opportunities to contribute to significant projects and gain exposure to senior leadership.
As an associate of the Core Account Processing Solutions (CAPS) team, a successful Business Analysis Analyst works with skilled professionals to analyze business requirements, identify improvement areas, and help develop effective solutions.
You must possess unrestricted work authorization and not require future sponsorship. Military-affiliated applicants encouraged to apply (Veterans, Military Spouses, Guard/Reservists).
**What you will do:**
+ Analyze business processes and requirements.
+ Communicate with senior analysts and stakeholders regarding data analysis.
+ Offer innovative solutions during brainstorming sessions.
+ Leverage weekly extracts from Power BI or other data sources, to update reporting packages regarding operating margin, and identify areas for improvement.
+ Collaborate with cross-functional teams to assess, monitor, and mitigate risks and ensure the implementation of effective risk management strategies and controls.
**What you will need to have:**
+ Recent graduate of a bachelor's degree program in Business Administration, Finance, Economics, or related fields.
+ No more than 2 years of professional work experience.
+ 3.0+ GPA.
**What would be great to have:**
+ Strong writing experience in original content and editing, and excellent verbal and written communication skills.
+ Demonstrated ability toto cultivate relationships and work collaboratively across all levels of an organization.
+ Strong problem-solving skills with focus on attention to detail.
+ Ability to interact and build relationships with various levels across the organization.
+ Experience in Excel, PowerPoint, and Salesforce with a technical aptitude to learn new applications.
_Please Note: Our Corporate Analyst Program interview process begins in January and typically lasts through May for a June 2025 start date. You can expect to hear from one of our recruiters if your qualifications align._
**#FSAP**
This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island or Washington.
It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.
_Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate._
Thank you for considering employment with Fiserv. Please:
+ Apply using your legal name
+ Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).
**Our commitment to Equal Opportunity:**
Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.
If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact . Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv's Disability Accommodation Policy for additional information.
**Note to agencies:**
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Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Manager- Business/Systems Analysis - Revenue Systems Ops

Overview:

Mastercard is a technology company in the global payments business. We connect consumers, financial institutions, merchants, governments and businesses worldwide and enable them to use secure and convenient electronic forms of payment.

Join the industry’s most passionate, motivated & engaged global team - Our employees are encouraged to drive innovation every day in support of a more connected world – A World Beyond Cash.

• The Services team is a key differentiator for Mastercard, providing the cutting-edge services that help our customers grow. Focused on thinking big and scaling fast around the globe, this agile team is responsible for end-to-end solutions for a diverse global customer base. Centered on data-driven technologies and innovation, these services include payments-focused consulting, loyalty and marketing programs, business Test & Learn experimentation, and data-driven information and risk management services.

• The Insights and Enablement team is a global team focused on ensuring that all of Services can make data-driven decisions and operate effectively and efficiently. The team is charged with managing and adapting the policies, processes and platforms used across Services.

• The Manager- Business/Systems Analysis, will lead strategic and tactical platform projects to improve usability, increase business efficiencies, and deliver enhancements and fixes to the Revenue operational systems managed by the I&E System Operations team. Support to include the execution of adoption campaigns, implementation of data improvement efforts, reporting, and assisting with testing updates and training initiatives. The systems to include Order Management, Sales (Saleforce.com), FinancialForce/PSA, and other new platforms implemented related to operations globally.

Role

• Drive the global roadmap and improvement efforts of the Revenue operational systems across the Mastercard Services organization.

• Partner with diverse teams and business lines to bring innovative systems to life and ensure best in class governance and processes are being used.

• Act as the bridge between business and tech stakeholders to collect business needs, write technical stories and work with technology teams and developers to test, validate and implement

Provide system engineering for products you manage including design and integration ensuring they function optimally and meet business needs.

• Provide training and support adoption to the Salesforce.com Revenue operational systems' user base.

• Provide technical and process support for inquiries for Revenue Business Operation’s platforms, to include support related to system records that drive delivery, billing and revenue recognition

• Operational support of our product line campaigns including Client Services Revenue, Subscriptions, Platforms, Bulletins, and other bulk product deliveries

• Under general supervision, support investigation and resolution of issues, concerns and general requests

• Conduct periodic Quality Control checks and Data Audits

All About You

• BS/BA degree or combination of experience and formal education

• Relevant experience (e.g. senior business analyst, product owner, consultant) in requirement gathering, user story definition, liaising with tech, functional testing and user testing support and business inquires.

• Demonstrates ability to contribute to support projects/ inquiries related to CRM, ERP or other RevenueOps operational systems (Oracle, Salesforce.com, Billing, etc.)

• Advanced software skills; proficient in Microsoft Word, Excel and PowerPoint. Visio is a plus

• Proven team player with excellent interpersonal skills, verbal and written communication skills

• Keen analytical and proven problem-solving skills with a detailed driven and results oriented approach

• Ability to work independently and maintain confidentiality

Preferred qualifications

• Experience in implementing or managing CRM/ Order Management / ERP solutions. Salesforce.com is a plus.

• Business acumen on revenue related operations such as order management, revenue recognition or billing is a plus.

Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary based on location, experience and other qualifications for the role and may be eligible for an annual bonus or commissions depending on the role. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance), flexible spending account and health savings account, paid leaves (including 16 weeks new parent leave, up to 20 paid days bereavement leave), 10 annual paid sick days, 10 or more annual paid vacation days based on level, 5 personal days, 10 annual paid U.S. observed holidays, 401k with a best-in-class company match, deferred compensation for eligible roles, fitness reimbursement or on-site fitness facilities, eligibility for tuition reimbursement, gender-inclusive benefits and many more.

Pay Ranges

O'Fallon, Missouri: $102,000 - $58,000 USD

Arlington, Virginia: 117,000 - 182,000 USD

Purchase, New York: 117,000 - 182,000 USD