114 Systems Support Engineer jobs in Washington

Description: WHAT WE’RE DOING

Mid Range Capability (MRC) is the latest mission capability Lockheed Martin developed for Rapid Capabilities and Critical Technologies Office (RCCTO) to help the Army transform into a more agile, multi-domain force. It provides a combined operational capability to address specific threats to penetrate, dis-integrate, and exploit targets critical to the joint fight. This capability helps achieve the Army’s modernization goals of speed, range, convergence, decision dominance, and overmatch to defeat adversaries and provide support in multi-domain operations.

WHO WE ARE

Lockheed Martin: An Award-Winning Place to Work

WHO YOU ARE

The selected candidate will function as a Contractor Logistics Support (CLS) representative within the CLS Team supporting missile launcher systems. This person will perform system administrative functions, software installations/upgrades and provide support to the missile launcher system units relative to equipment maintenance, supply, and hardware. Provide expertise for resolving technical problems, troubleshoots product, and modifying product to customer requirements; including software systems and programs designed for customers (corporate and individual) and government entities. Provide training to customers as part of a team to various military personnel responsible for operating missile launching systems such as the US Army Mid-Range Capability, US Marine Corp Long Range Fires, and/or Navy Vertical Launch Systems.

This position typically requires travel (mostly CONUS, periodically OCONUS) for approximately 50% of the year. This is a fast paced, challenging position for proven high performers and quick learners. The position supports tight deadlines on a frequent basis. Effective and independent performance in a supportive team environment is expected. A Secret clearance is required prior to start.

Additionally, candidate must obtain a passport within the first 60 days of employment. Candidate must be able to maintain a good working relationship with the customer and must be able to deploy to war zone locations if missile launcher system unit is deployed.

WHY JOIN US

Your Health, Your Wealth, Your Life

As an employee at Lockheed Martin, your health and well being are paramount. From medical insurance, to legal help and tuition reimbursement, we provide benefits to improve your life. Come check out all of the amazing benefits Lockheed Martin has to offer.

Learn more about Lockheed Martin's comprehensive benefits package (

Basic Qualifications:

• Demonstrated experience with system administration functions, specifically as they relate to products designed and developed for the defense industry.

• Valid CompTIA Security+ certification.

• Demonstrated proficiency using Microsoft Office tools (Word, PowerPoint, Excel, Outlook, Access, etc.).

• Candidate must be willing and able to deploy with the MRC unit(s) to various geographical areas worldwide, including travel assignments to elevated risk locations, and may be required to take post-offer, pre-deployment physicals to determine eligibilities and capabilities as required and defined by government contract.

•A Secret clearance is required prior to start. Additionally, candidate must obtain a passport within the first 60 days of employment.

Desired Skills:

• Technical engineering degree and / or military background.

• Experience and detailed understanding of any ground or naval missile launching platforms, to include operational experience (VLS, HIMARS, SeaRAM, THAAD, BMD, PAC-3, etc.).

• Relevant industry standard certifications from CompTIA, Cisco, RedHat, Microsoft (or equivalent).

• Proficient in trouble-shooting, configuring, and managing network software/hardware related to routers, switches, servers, firewalls, virtual machines and implementing access management controls/account management practices, etc.

• Demonstrated ability to review technical manuals, drawings, schematics.

Security Clearance Statement: This position requires a government security clearance, you must be a US Citizen for consideration.

Clearance Level: Secret

Other Important Information You Should Know

Expression of Interest: By applying to this job, you are expressing interest in this position and could be considered for other career opportunities where similar skills and requirements have been identified as a match. Should this match be identified you may be contacted for this and future openings.

Ability to Work Remotely: Onsite Full-time: The work associated with this position will be performed onsite at a designated Lockheed Martin facility.

Work Schedules: Lockheed Martin supports a variety of alternate work schedules that provide additional flexibility to our employees. Schedules range from standard 40 hours over a five day work week while others may be condensed. These condensed schedules provide employees with additional time away from the office and are in addition to our Paid Time off benefits.

Schedule for this Position: Non- standard 40 hour work week as assigned by leader

Pay Rate: The annual base salary range for this position in California and New York (excluding most major metropolitan areas), Colorado, Hawaii, Illinois, Maryland, Minnesota, New Jersey, Vermont, Washington or Washington DC is $81,600 - $143,865. For states not referenced above, the salary range for this position will reflect the candidate’s final work location. Please note that the salary information is a general guideline only. Lockheed Martin considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/ training, key skills as well as market and business considerations when extending an offer. Benefits offered: Medical, Dental, Vision, Life Insurance, Short-Term Disability, Long-Term Disability, 401(k) match, Flexible Spending Accounts, EAP, Education Assistance, Parental Leave, Paid time off, and Holidays. (Washington state applicants only) Non-represented full-time employees: accrue at least 10 hours per month of Paid Time Off (PTO) to be used for incidental absences and other reasons; receive at least 90 hours for holidays. Represented full time employees accrue 6.67 hours of Vacation per month; accrue up to 52 hours of sick leave annually; receive at least 96 hours for holidays. PTO, Vacation, sick leave, and holiday hours are prorated based on start date during the calendar year. This position is incentive plan eligible.

Lockheed Martin is an equal opportunity employer. Qualified candidates will be considered without regard to legally protected characteristics.

The application window will close in 90 days; applicants are encouraged to apply within 5 - 30 days of the requisition posting date in order to receive optimal consideration.

At Lockheed Martin, we use our passion for purposeful innovation to help keep people safe and solve the world's most complex challenges. Our people are some of the greatest minds in the industry and truly make Lockheed Martin a great place to work.

With our employees as our priority, we provide diverse career opportunities designed to propel, develop, and boost agility. Our flexible schedules, competitive pay, and comprehensive benefits enable our employees to live a healthy, fulfilling life at and outside of work. We place an emphasis on empowering our employees by fostering an inclusive environment built upon integrity and corporate responsibility.

If this sounds like a culture you connect with, you’re invited to apply for this role. Or, if you are unsure whether your experience aligns with the requirements of this position, we encourage you to search on Lockheed Martin Jobs , and apply for roles that align with your qualifications.

Experience Level: Experienced Professional

Business Unit: RMS

Relocation Available: Possible

Career Area: Systems Engineering: Other

Type: Full-Time

Shift: First

**Description:** **WHAT WE'RE DOING**
Mid Range Capability (MRC) is the latest mission capability Lockheed Martin developed for Rapid Capabilities and Critical Technologies Office (RCCTO) to help the Army transform into a more agile, multi-domain force. It provides a combined operational capability to address specific threats to penetrate, dis-integrate, and exploit targets critical to the joint fight. This capability helps achieve the Army's modernization goals of speed, range, convergence, decision dominance, and overmatch to defeat adversaries and provide support in multi-domain operations.
**WHO WE ARE**
Lockheed Martin: An Award-Winning Place to Work
**WHO YOU ARE**
The selected candidate will function as a Contractor Logistics Support (CLS) representative within the CLS Team supporting missile launcher systems. This person will perform system administrative functions, software installations/upgrades and provide support to the missile launcher system units relative to equipment maintenance, supply, and hardware. Provide expertise for resolving technical problems, troubleshoots product, and modifying product to customer requirements; including software systems and programs designed for customers (corporate and individual) and government entities. Provide training to customers as part of a team to various military personnel responsible for operating missile launching systems such as the US Army Mid-Range Capability, US Marine Corp Long Range Fires, and/or Navy Vertical Launch Systems.
This position typically requires travel (mostly CONUS, periodically OCONUS) for approximately 50% of the year. This is a fast paced, challenging position for proven high performers and quick learners. The position supports tight deadlines on a frequent basis. Effective and independent performance in a supportive team environment is expected. A Secret clearance is required prior to start.
Additionally, candidate must obtain a passport within the first 60 days of employment. Candidate must be able to maintain a good working relationship with the customer and must be able to deploy to war zone locations if missile launcher system unit is deployed.
**WHY JOIN US**
**Your Health, Your Wealth, Your Life**
As an employee at Lockheed Martin, your health and well being are paramount. From medical insurance, to legal help and tuition reimbursement, we provide benefits to improve your life. Come check out all of the amazing benefits Lockheed Martin has to offer.
Learn more about Lockheed Martin's comprehensive benefits package ( Qualifications:**
- Demonstrated experience with system administration functions, specifically as they relate to products designed and developed for the defense industry.
- Valid CompTIA Security+ certification.
- Demonstrated proficiency using Microsoft Office tools (Word, PowerPoint, Excel, Outlook, Access, etc.).
- Candidate must be willing and able to deploy with the MRC unit(s) to various geographical areas worldwide, including travel assignments to elevated risk locations, and may be required to take post-offer, pre-deployment physicals to determine eligibilities and capabilities as required and defined by government contract.
-A Secret clearance is required prior to start. Additionally, candidate must obtain a passport within the first 60 days of employment.
**Desired Skills:**
- Technical engineering degree and / or military background.
- Experience and detailed understanding of any ground or naval missile launching platforms, to include operational experience (VLS, HIMARS, SeaRAM, THAAD, BMD, PAC-3, etc.).
- Relevant industry standard certifications from CompTIA, Cisco, RedHat, Microsoft (or equivalent).
- Proficient in trouble-shooting, configuring, and managing network software/hardware related to routers, switches, servers, firewalls, virtual machines and implementing access management controls/account management practices, etc.
- Demonstrated ability to review technical manuals, drawings, schematics.
**Security Clearance Statement:** This position requires a government security clearance, you must be a US Citizen for consideration.
**Clearance Level:** Secret
**Other Important Information You Should Know**
**Expression of Interest:** By applying to this job, you are expressing interest in this position and could be considered for other career opportunities where similar skills and requirements have been identified as a match. Should this match be identified you may be contacted for this and future openings.
**Ability to Work Remotely:** Onsite Full-time: The work associated with this position will be performed onsite at a designated Lockheed Martin facility.
**Work Schedules:** Lockheed Martin supports a variety of alternate work schedules that provide additional flexibility to our employees. Schedules range from standard 40 hours over a five day work week while others may be condensed. These condensed schedules provide employees with additional time away from the office and are in addition to our Paid Time off benefits.
**Schedule for this Position:** Non- standard 40 hour work week as assigned by leader
**Pay Rate:** The annual base salary range for this position in California and New York (excluding most major metropolitan areas), Colorado, Hawaii, Illinois, Maryland, Minnesota, New Jersey, Vermont, Washington or Washington DC is $81,600 - $143,865. For states not referenced above, the salary range for this position will reflect the candidate's final work location. Please note that the salary information is a general guideline only. Lockheed Martin considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/ training, key skills as well as market and business considerations when extending an offer. **Benefits offered:** Medical, Dental, Vision, Life Insurance, Short-Term Disability, Long-Term Disability, 401(k) match, Flexible Spending Accounts, EAP, Education Assistance, Parental Leave, Paid time off, and Holidays. (Washington state applicants only) Non-represented full-time employees: accrue at least 10 hours per month of Paid Time Off (PTO) to be used for incidental absences and other reasons; receive at least 90 hours for holidays. Represented full time employees accrue 6.67 hours of Vacation per month; accrue up to 52 hours of sick leave annually; receive at least 96 hours for holidays. PTO, Vacation, sick leave, and holiday hours are prorated based on start date during the calendar year. This position is incentive plan eligible.
**Lockheed Martin is an equal opportunity employer. Qualified candidates will be considered without regard to legally protected characteristics.**
**The application window will close in 90 days; applicants are encouraged to apply within 5 - 30 days of the requisition posting date in order to receive optimal consideration.**
At Lockheed Martin, we use our passion for purposeful innovation to help keep people safe and solve the world's most complex challenges. Our people are some of the greatest minds in the industry and truly make Lockheed Martin a great place to work.
With our employees as our priority, we provide diverse career opportunities designed to propel, develop, and boost agility. Our flexible schedules, competitive pay, and comprehensive benefits enable our employees to live a healthy, fulfilling life at and outside of work. We place an emphasis on empowering our employees by fostering an inclusive environment built upon integrity and corporate responsibility.
If this sounds like a culture you connect with, you're invited to apply for this role. Or, if you are unsure whether your experience aligns with the requirements of this position, we encourage you to search on Lockheed Martin Jobs , and apply for roles that align with your qualifications.
**Experience Level:** Experienced Professional
**Business Unit:** RMS
**Relocation Available:** Possible
**Career Area:** Systems Engineering: Other
**Type:** Full-Time
**Shift:** First

Company Summary EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV. Department Summary Our Technicians deliver TV and Smart Home solutions to millions of customers. As a technician, we will train you to lead the charge for a world-class customer experience, educating and connecting more Americans with every home you visit. You’re the backbone of our organization and ensure an excellent customer experience. Our dedication to customer experience has paid off, as DISH is a six-time J.D. Power award winner for being #1 in Customer Satisfaction. Job Duties and Responsibilities What You’ll Do: You’ll visit customers’ homes, solve problems, and introduce them to smart home tech. * Install and service DISH equipment and smart home products in customers’ homes * Teach customers how to use their tech and offer additional services when helpful * Keep a clean work area and maintain a professional attitude while working independently but staying connected with the team What’s in it for You: * Career Growth: Start here and grow fast! Many of our leaders began in this role, with opportunities to move into different departments for new challenges * Pay Increases: Automatic promotion after 6 months with a $1/hour raise. Additional promotions with 5–10% pay increases based on performance * Bonus Potential: Earn up to $,400 your first year, and up to 9,100 annually after. High performers also receive AwardPerqs—redeemable for travel, electronics, and more * Comprehensive Benefits: Paid training, time off, Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement * Exclusive Perks: Complimentary DISH TV ($1 4.99/month), discounts on Sling TV ( 5/month), and Boost Mobile plans (starting at 15/month), company-provided van, tools, and uniforms Paid Training You’ll Get: * Clear, step-by-step guidance for installations and service * Smart home tech knowledge to support and educate customers * Best practices created by our most experienced techs Skills, Experience and Requirements What You’ll Need: * Valid Driver’s License: Clean record required * Schedule Flexibility: Willingness to travel as needed; flexible to work shifts that might include evenings, weekends, or holidays * Physical Ability: * Climb ladders (up to 40 ft) * Lift up to 70 lbs * Must meet and maintain 335 lb weight limit * Customer Focus: Build trust and create a great experience * Problem-Solving: Tackle a variety of challenges on the spot * Determination: Work in tight spaces and all kinds of weather * Adaptability: Handle changes and unexpected tasks with ease Salary Ranges Compensation: $20.50 Hour Benefits From versatile health perks to new career opportunities, check out our benefits on our careers website. Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential. The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.

Short description about the department:

Fluke Health Solution Technical support is a Global support network delivering prompt service to Fluke Biomedical & Raysafe customers worldwide. This department provides technical services within the healthcare industry, within Fluke Biomedical & Raysafe quality assurance systems, softwares and applications. Diagnosing and solving hardware and software faults, testing and evaluating medical device technology, responding to calls in a timely fashion. Supporting customers with all types of technical questions. In addition, Technical support play a key role in assisting Engineering and Product Management by acting as a bridge between customers, technical teams and business units.

In this role, the technical support engineer:

Will be responsible for troubleshooting, diagnosing, and resolving technical issues. They provide expert assistance on hardware, software, and system-related inquiries, ensuring optimal performance and user satisfaction.

Primary Responsibilities:

Responds to customer inquiries via tickets, emails, phone to provide technical assistance.

Diagnoses, troubleshoots, and resolves hardware and software issues.

Executes testing and debugging routines, documenting work and results to be shared with our customers.

Executes testing with Fluke Biomedical lab and X-ray labs for Raysafe and Radiation measurement products.

Supports service & calibration, production teams, customer service and quality engineers.

Work closely with Research and development teams, assisting with HW and SW testing during early stage development.

Work closely with Product management to provide useful feedback for new innovations.

Maintain procedural documents, generates reports and documents work like DMVM sheets.

Travel 25% for yearly summit, technical training, customer training, attend exhibitions and global workshops.

Maintain lab equipment and routines to be calibrated regularly.

Providing training to customers or internal teams on best practices for using testing equipment.

Create customer complaints and work with quality teams.

Basic Requirements:

Bachelor degree in Biomedical Engineering or equivalent (Basic requirement)

Experience with medical device testing such as infusion pumps, ventilators, Electrical surgery units, defibrillators, etc.

Proficiency with computers, operating systems & Softwares to collaborate with IT and SW engineers.

Proficiency in Hardware and Software Troubleshooting, configurations and updates

Understanding and experience with networking protocols, system diagnostics and server-based issues.

Basic knowledge in ISO standards and compliance. Standards such as (ANSI/AAMI ES-1 (NFPA-99), IEC62353 (VDE751), IEC60601-1, and AS/NZS 3551)

Experience within product testing, calibration or metrology within healthcare and radiation testing.

Ability to read and interpret technical manuals, schematics and technical documents.

Familiarity with CRM or ticketing systems (preferred Zendesk) for tracking customer requests.

Strong problem solving and analytical skills

Strong oral and written communication and skills

Must be fluent in English; Spanish proficiency is a plus but not required

Good knowledge in Microsoft office

Ability to work independently while also collaborating with peers and other professionals

A good and flexible team player.

Fortive Corporation Overview

Fortive's essential technology makes the world stronger, safer, and smarter. We accelerate transformation across a broad range of applications including environmental, health and safety compliance, industrial condition monitoring, next-generation product design, and healthcare safety solutions.

We are a global industrial technology innovator with a startup spirit. Our forward-looking companies lead the way in software-powered workflow solutions, data-driven intelligence, AI-powered automation, and other disruptive technologies. We're a force for progress, working alongside our customers and partners to solve challenges on a global scale, from workplace safety in the most demanding conditions to groundbreaking sustainability solutions.

We are a diverse team 17,000 strong, united by a dynamic, inclusive culture and energized by limitless learning and growth. We use the proven Fortive Business System (FBS) to accelerate our positive impact.

At Fortive, we believe in you. We believe in your potential-your ability to learn, grow, and make a difference.

At Fortive, we believe in us. We believe in the power of people working together to solve problems no one could solve alone.

At Fortive, we believe in growth. We're honest about what's working and what isn't, and we never stop improving and innovating.

Fortive: For you, for us, for growth.

About Fluke Health Solutions

Comprised of four industry leaders-Fluke Biomedical, LANDAUER, RaySafe, and Victoreen - Fluke Health Solutions (FHS) leads the biomedical and radiation detection markets with innovative products and services that help keep customers, patients, and clients safe. Fluke Biomedical leads the world in manufacturing biomedical test equipment like defibrillator analyzers and digital pressure meters. LANDAUER measures radiation exposure with dosimeter and radiation monitoring badges. RaySafe is the worldwide leader of X-ray test equipment, real-time staff dosimetry, and radiation survey meters. And Victoreen instruments are the trusted source for radiation monitoring systems and quality assurance for nuclear power professionals. At FHS, we believe in your potential - your ability to learn, grow and contribute in meaningful ways. And we believe in giving you the opportunity, accountability, and visibility to do just that.

We Are an Equal Opportunity Employer. Fortive Corporation and all Fortive Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Fortive and all Fortive Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at

Bonus or Equity

This position is also eligible for bonus as part of the total compensation package.

Pay Range

The salary range for this position (in local currency) is 56,900.00 - 105,700.00

This position is also eligible for bonus as part of the total compensation package.

The salary range for this position (in local currency) is 56,900.00 - 105,700.00

We are an Equal Opportunity Employer

Fortive Corporation and all Fortive Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Fortive and all Fortive Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at

About the Business

LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below,

About our Team:

The Customer Support Teams' primary focus is to provide the highest quality service to support our clients. As the first point of contact for our customers, the team plays a critical part in providing our customers with an excellent first impression of doing business with us. We are uniquely positioned in a core role to coordinate with multiple key stakeholders every single day which provides a platform to drive change and enhance our current ways of working.

About the Role:

Are you a problem solver that wants to work with a global team in a fast growing technical field? The Technical Support Analyst role is a great opportunity to continue or start your journey in Risk Solutions! This role works with customers from all around the world, supporting them in their goal to ensure they maintain safe and compliant business practices.

Responsibilities:

• Identifies, investigates, and resolves users problems with computer software and hardware.

• Fields support calls, chat, email, and/or other communication from users with inquiries regarding software, connectivity, data results, and similar concerns.

• Consults with users to determine steps and procedures taken to identify and resolve the problem.

• Applies knowledge of computer software and procedures to solve problems.

• Guides users through diagnostic and troubleshooting processes, which may include use of diagnostic tools and software and/or following verbal instructions.

• Collaborates with other staff to research and resolve problems.

• Collaborates with escalation teams to explain errors and/or recommend enhancements to products

Requirements:

• Excellent verbal and written communication skills.

• Excellent interpersonal and customer service skills.

• Professional and pleasant telephone manner.

• Ability to explain technical issues to technical and nontechnical employees and customers.

• Proven analytical and problem-solving skills.

• Proficient with or the ability to quickly learn an array of computer software.

• 2+ years experience in customer technical support

Working for you:

• We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:

• Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits

• Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan

• Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs

• Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity

• Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits

• Health Savings, Health Care, Dependent Care and Commuter Spending Accounts

• In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice

Learn more about the LexisNexis Risk team and how we workThe salary range provided in this posting is the base salary range for New York and New Jersey: $46,000-50,000 USD

The salary range provided in this posting is the base salary range for CA and Washington, DC: $6,000-50,000 USD

The salary range provided in this posting is the base salary range for Maryland and Washington: 46,000-50,000 USD

The salary range provided in this posting is the base salary range for Colorado 46,000-50,000 USD

We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1- .

Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here .

Please read our Candidate Privacy Policy .

We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.

USA Job Seekers:

EEO Know Your Rights .

RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.

Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.

Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.

About Client:
Company is a worldwide provider of legal services, serving law firms, corporations, financial institutions and government agencies-helping them streamline the administration of business operations.
Its scalable, flexible technology is designed to help you quickly and efficiently turn huge amounts of data into manageable, actionable tools you can use to meet a variety of objectives.

Rate Range: $25-$27/Hr

Job Description:

• We are looking for a highly capable technical support specialist to provide technical assistance to our client's staff.
• In this role, your duties will include ensuring optimal use of our hardware and software technologies, enhancing system performance, and securing data.
• To ensure success as an IT support specialist, you should possess experience in providing information technology support in a fast-paced environment.
• Top-notch IT support specialists contribute to increased productivity by ensuring that company IT systems run efficiently.

Technical Support Specialist Responsibilities:
Follow a checklist to test and validate operational readiness for the following:

• Validate availability of docking station
• If no dock, one will be provided, setup, and connected.
• Dock a laptop in the docking station and validate connectivity by logging in and access networked services (e.g. launch a browser and go to MSN.com or launch Outlook).
• Validate peripheral connectivity and functionality (mice, keyboards, monitors, etc)
• If issue, escalate Validate desk phone functionality
• Test printers
• Ensure tidy and organized wire management and clean work surface
• Test and validate Wireless Access Points across the floors per floor
• Technical Support Specialist Requirements:
• Exceptional ability to provide technical support and resolve queries.
• Knowledge of computer hardware, software, and networks.
• Ability to determine IT needs and train end-users.
• Proficiency in IT helpdesk software.
• Exceptional interpersonal and communication skills.

Top 3 Required Skills:

• Knowledge of windows 10-11
• Knowledge of computer hardware and cables
• Comfort with Audio/Visual equipment

Non-benefitted (other than those mandated under state or federal law).Please note that this position does not include paid time off benefits. ApTask offers subsidized insurance coverage to our employees.

About ApTask:
ApTask is a leading global provider of workforce solutions and talent acquisition services, dedicated to shaping the future of work. As an African American-owned and Veteran-certified company, ApTask offers a comprehensive suite of services, including staffing and recruitment solutions, managed services, IT consulting, and project management. With a focus on excellence, collaboration, and innovation, ApTask provides unparalleled opportunities for professional growth and development. As a member of the ApTask team, you will have the chance to connect businesses with top-tier professionals, optimize workforce performance, and drive success across diverse industries. Join us at ApTask and be part of our mission to empower organizations to thrive while fostering a diverse and inclusive work environment.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.

Candidate Data Collection Disclaimer:
At ApTask, we prioritize safeguarding your privacy. As part of our recruitment process, certain Personally Identifiable Information (PII) may be requested by our clients for verification and application purposes. Rest assured, we strictly adhere to confidentiality standards and comply with all relevant data protection laws. Please note that we only collect the necessary information as specified by each client and do not request sensitive details during the initial stages of recruitment.

If you have any concerns or queries about your personal information, please feel free to contact our compliance team at .

Applicant Consent:
By submitting your application, you agree to ApTask's ( Terms of Use and Privacy Policy , and provide your consent to receive SMS and voice call communications regarding employment opportunities that match your resume and qualifications. You understand that your personal information will be used solely for recruitment purposes and that you can withdraw your consent at any time by contacting us at or Message frequency may vary. Msg & data rates may apply.

Job Description
Paradigm is searching for a highly capable technical support specialist to provide technical assistance to our client's staff. In this role, your duties will include ensuring optimal use of our hardware and software technologies, enhancing system performance, and securing data.

Type: 3 month contract

Location: Seattle, WA Onsite

Benefits: Paradigm offers medical, dental, vision, life, 401K, PTO, and sick days.

As a Technical Support Specialist you will:

• Validate availability of docking station - if no dock, one will be provided, setup, and connected.
• Dock a laptop in the docking station and validate connectivity by logging in and access networked services (e.g. launch a browser and go to MSN.com or launch Outlook).
• Validate peripheral connectivity and functionality (mice, keyboards, monitors, etc) - if issue, escalate Validate desk phone functionality
• Test printers
• Ensure tidy and organized wire management and clean work surface
• Test and validate Wireless Access Points across the floors per floor

Requirements

Our skills and experience wish list includes:

• Knowledge of Windows 10 -11
• Knowledge of computer hardware and cable
• Comfort with Audio/Visual equipment
• Exceptional ability to provide technical support and resolve queries
• Knowledge of computer hardware, software, and networks
• Ability to determine IT needs and train end-users
• Proficiency in IT helpdesk software
• Exceptional interpersonal and communication skills

Benefits

Paradigm offers medical, dental, vision, life, 401K, PTO and sick days.

About Us, Paradigm

Want to love Mondays? It's possible when you love what you do. Paradigm is a staffing solutions firm dedicated to finding the perfect job for candidates. We're connected with some of the most innovative tech companies around, giving our employees that competitive edge needed in today's job market.

Paradigm Information Services does not discriminate based on race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.

Title: Technical Support Specialist
Job #: 8495-1
Location: Onsite - Seattle, WA
Duration: 3+ month contract

Job Description: • Top 3 Required Skills:
1. Knowledge of windows 10-11
2. Knowledge of computer hardware and cables
3. Comfort with Audio/Visual equipment

We are looking for a highly capable technical support specialist to provide technical assistance to our client's staff. In this role, your duties will include ensuring optimal use of our hardware and software technologies, enhancing system performance, and securing data.

To ensure success as an IT support specialist, you should possess experience in providing information technology support in a fast-paced environment. Top-notch IT support specialists contribute to increased productivity by ensuring that company IT systems run efficiently.

Technical Support Specialist Responsibilities:
Follow a checklist to test and validate operational readiness for the following:
• Validate availability of docking station
o If no dock, one will be provided, setup, and connected.
• Dock a laptop in the docking station and validate connectivity by logging in and access networked services (e.g. launch a browser and go to MSN.com or launch Outlook).
• Validate peripheral connectivity and functionality (mice, keyboards, monitors, etc)
o If issue, escalate Validate desk phone functionality
• Test printers
• Ensure tidy and organized wire management and clean work surface
• Test and validate Wireless Access Points across the floors per floor
Technical Support Specialist Requirements:
Exceptional ability to provide technical support and resolve queries.
Knowledge of computer hardware, software, and networks.
Ability to determine IT needs and train end-users.
Proficiency in IT helpdesk software.
Exceptional interpersonal and communication skills.

Pre-Employment Requirement
All employment offers are contingent upon successful completion of our pre-employment screening that may include drug testing, background/criminal check, and if applicable, must meet eligibility requirements for access to classified information.

APR Staffing is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.

About APR Staffing
APR Staffing was born from the merger of two well-respected technical staffing firms in Portland. ieSolutions, founded in 2002, enjoyed an impressive reputation as one of the largest locally-owned and most respected technical staffing companies. Professional Resource Group, aka Data Resource Group, founded in 2009, also earned regional acclaim for being a fast-growing and highly-motivated professional staffing agency. Both companies have been recent award winners for the Portland Business Journal's Fastest-Growing Private Companies. The two firms, now as APR Staffing, make for one of the fastest-growing and most-respected professional and technical staffing companies in Oregon and Southwest Washington.

Collaborating with our customers, we augment their workforce with technical and administrative professionals. We provide only high-caliber, professional-grade resources throughout the Pacific Northwest.

About the Company:

Securitas Healthcare empowers caregivers to deliver connected, productive, and safe care. Our innovative solutions help hospitals, clinics, and senior living organizations protect people, optimize resources, and enhance operational insights for a healing environment. With a commitment to our customers' long-term success, we proudly partner with over 15,000 providers globally across the care continuum. We seek passionate individuals who are inspired by our vision and willing to contribute their unique perspectives and experiences.

Position Summary

Join us as a Technical Support Engineer, where you'll play a crucial role in resolving complex technical challenges as part of a dedicated support team. Utilizing your expertise, you'll assist customers and field engineers when initial support has not resolved their concerns. Your involvement may also include customer installation or upgrades, while directly reporting to the Support Center Manager.

This is a remote position with working hours from 12 PM PT to 8 PM PT.

Essential Job Functions

• Provide expert support for customer inquiries on all Securitas Healthcare products via phone and web-based CRM.
• Reproduce customer issues and test configurations to diagnose problems effectively.
• Escalate complex problems and request assistance from senior team members as necessary.
• Continuously expand your knowledge of product offerings and support policies to deliver comprehensive solutions promptly.
• Achieve high performance in response and resolution time, emphasizing first-call resolution and customer satisfaction.
• Work Monday to Friday, available for 24x7 customer support based on a rotation.

Additional Responsibilities:

• Occasional travel to customer sites for on-site troubleshooting and upgrades.

Education / Required Skills:

• Minimum of 3 years in technical support.
• 3 years of hands-on experience with Linux and/or Windows Server 2008 and up.
• Strong network troubleshooting skills.
• Adaptability in a dynamic and challenging environment.
• Excellent team collaboration and communication skills.
• Quick learner of new technologies and products.
• Proficient in English, both verbal and written.
• Hands-on experience supporting various applications, hardware, and software.
• High School Diploma or equivalent is required.
• Willingness to travel up to 25% as needed.

Preferred Education, Skills & Experience:

• Bachelor's degree or relevant formal education.
• OS certification preferred.
• Experience supporting large-scale healthcare organizations.
• Network administrator certification preferred.
• Experience with Cisco LWAPP Wi-Fi infrastructure; CCNA certification preferred.
• Hands-on database experience is a plus.
• Experience with 3rd party integrations (Ensemble, HTTP Post) is advantageous.

Supervisors Title: Technical Support Manager

Department Name: PSO Support

EEO Statement: We are an equal opportunity employer committed to a diverse workforce. Our core values of Integrity, Vigilance, and Helpfulness guide our daily interactions with customers and the communities we serve. We provide reasonable accommodations upon request to ensure qualified individuals with disabilities can perform essential functions of this job.

I have read and understand the job requirements, responsibilities, and expectations set forth in the job description provided for this position. I confirm my ability to perform the essential job functions as outlined, with or without reasonable accommodations.