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Consulting Services - Senior Manager - Finance Strategy
07308 Jersey City, New Jersey
Deloitte
Posted today
Job Viewed
Job Description
Finance Strategy Senior Manager
Step into a role where you'll help shape the future of finance. As part of our Finance Transformation team, you'll collaborate with Finance and Technology leaders to solve their most complex and multi-dimensional challenges. Leveraging Deloitte's unmatched resources and deep industry insights, you'll deliver innovative, market-driven solutions that reimagine and modernize finance functions, elevate performance, and drive meaningful change across the Finance organization and its business partners, Finance technology architecture and data, as well as Finance AI. Join us to empower clients to become strategic business partners, manage risk, and unlock new levels of financial and operational excellence.
We are seeking a motivated and analytical Senior Manager to join our Finance Strategy team. The ideal candidate will have a deep understanding of the full Finance function as well as the related operating model structures, experience in the intersection of technology, process design, and change management. In this role, you will support strategic business transformation initiatives, help develop governance structures, assist in implementing new capabilities, and contribute to optimizing functional processes using leading technologies.
Recruiting for this role ends on 12/31/25
Work You'll Do
You, along with a dynamic team of colleagues, will help CFOs and Finance Leaders define and implement a vision for how to elevate their roles as business partners. As a Deloitte Senior Manager, you will provide service excellence by identifying key client business issues and needs and designing and implementing creative business and technology solutions for large companies.
You will be responsible for steering and delivering Finance Transformation projects and cultivating enterprise agility to ensure transformations are anchored in, and unlock, value. As a Senior Manager, you will also play a key role in developing client relationships, mentoring teams, and contributing to practice growth.
Key Areas of Focus Include:
Client Engagement & Delivery
+ Lead and manage multiple finance strategy consulting projects for clients
+ Oversee project planning, execution, and delivery to ensure high-quality outcomes within scope, timeline, and budget
+ Serve as the primary point of contact for clients, building trusted advisory relationships
Strategic Financial Analysis
+ Conduct financial assessments, benchmarking, and scenario modeling to support client decision-making
+ Develop business cases, financial models, and recommendations for initiatives such as M&A, transformation, cost optimization, and capital allocation
Solution Development
+ Design and implement innovative finance strategies tailored to client needs, including operating model redesign, process improvement, AI-ready data landscapes, and digital transformation
+ Stay current on industry trends, regulatory changes, and emerging technologies impacting finance functions
+ Oversee the translation of complex ideas and data into clear, concise, and visually appealing formats for various audiences
+ Guide the development of compelling models, storyboards, and presentations to communicate strategic initiatives, project plans, and business cases to stakeholders
Team Leadership & Development
+ Manage, mentor, and develop team members
+ Lead collaboration with teams in Deloitte's US India practice and other member firms
+ Ensure seamless coordination and knowledge sharing across global teams
Stakeholder Management
+ Build and maintain strong relationships with key client stakeholders, including senior executives, business unit leaders, and external partners
+ Facilitate workshops, presentations, and meetings with client executives and key stakeholders
Business Development
+ Support proposal development, client pitches, and thought leadership initiatives
+ Identify opportunities to expand services within existing accounts and develop new client relationships
+ Participate in client sales presentations
Senior Manager Responsibilities Include:
+ Provide service excellence by identifying key client business issues
+ Determine client needs by supplementing the standard assessment techniques and tools with innovative approaches
+ Evaluate and validate analysis and develop recommendations for the client in the context of the overall engagement
+ Implement and oversee the quality of deliverables and effectively manage the team and day-to-day relationships to ensure exceptional performance
+ Participate in the development and presentation of proposals for business development activities
+ Lead small engagements or components of large, complex engagements
The Team
Our Finance Strategy offering acts as the gateway to the evolving CFO agenda, guiding executive clients in reimagining organizational capabilities through deep finance expertise. From operations to business partnering, we deliver trusted, efficient, and value-centric outcomes for global enterprises. Our services include strategy development, road mapping, strategic PMO, enterprise value creation, and finance automation and innovation.
Required Qualifications:
+ Bachelor's degree in Finance, Accounting, Business, Information Systems, or related field
+ Minimum 10 years of relevant experience working in finance, accounting, or consulting (large or boutique), specifically advising CFOs on one or more of the following areas:
+ Finance Transformation (at least 3 large-scale projects led)
+ Finance Technology, Architecture Strategy, Data and AI (at least 2 enterprise implementations)
+ Capital Strategy, Cost Optimization, Process Improvement, or Service Delivery/Operating Model Design (proven quantifiable outcomes required)
+ Minimum 3 years' experience in a formal team or project management capacity, leading teams of at least 3 professionals and overseeing at least 1 major change initiative from start to finish
+ Demonstrable record of career progression with at least 2 promotions within relevant organizations or consultancies
+ Hands-on experience developing and executing vision and strategy for a Finance organization, including full-cycle transformation (minimum 2 enterprise-level transformations)
+ Direct experience with AI-enabled finance processes including agentic orchestration, machine learning, Large Language Models (LLM), robotic process automation, predictive analytics, and finance data visualization tools (minimum 1 implementation in at least 2 of these areas)
+ Experience producing deliverables using the Microsoft Office suite (Word, Excel, PowerPoint, Access) with advanced proficiency in Excel and PowerPoint required (samples may be requested)
+ Must reside within commuting distance (≤50 miles) of a Deloitte consulting office
+ Willingness and ability to travel at least 50% of the time as client engagements require
+ Must be legally authorized to work in the United States without employer sponsorship, now or at any time in the future
Preferred Qualifications:
+ Advanced degree in business (e.g., MBA) from a top-tier program
+ Experience with budgetary responsibilities related to projects or resources (managed budgets of at least $250K per project)
+ Understanding of the impacts of business model changes on finance organizations, demonstrated through previous consulting or internal leadership roles
+ Experience delivering strategy, transformation, and technology projects to the Office of the CFO, including leading cross-functional teams spanning Finance, Supply Chain, Human Resources, and Information Technology (minimum 2 such engagements)
+ Experience developing proposals and leading programs with multiple concurrent workstreams and large, multi-functional teams (at least 2 such programs scoped and delivered)
+ In-depth understanding of end-to-end finance processes such as Order to Cash, Procure to Pay, Record to Report, and process optimization (minimum 2 completed process redesigns)
+ Experience with finance technology systems and cloud platforms (SAP, Oracle, Workday, Anaplan, OneStream, etc.) and analytics tools (e.g., Power BI, Tableau); basic understanding of AI/ML concepts (minimum 1 system implemented)
+ Demonstrated ability to partner effectively with both internal and external stakeholders, building consensus in ambiguous situations
+ Superior critical thinking, analytical, and problem-solving skills
+ Exceptional interpersonal, teambuilding, and communication skills
+ Ability to build consensus and foster change in ambiguous settings
+ Commitment to personal and professional growth
+ Sense of responsibility to self, team, and client
+ Outstanding integrity, initiative, creativity, and passion
+ Strong problem-solving and troubleshooting skills with the ability to exercise mature judgment
Information for applicants with a need for accommodation: wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $75,300 - 322,900.
You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.
Step into a role where you'll help shape the future of finance. As part of our Finance Transformation team, you'll collaborate with Finance and Technology leaders to solve their most complex and multi-dimensional challenges. Leveraging Deloitte's unmatched resources and deep industry insights, you'll deliver innovative, market-driven solutions that reimagine and modernize finance functions, elevate performance, and drive meaningful change across the Finance organization and its business partners, Finance technology architecture and data, as well as Finance AI. Join us to empower clients to become strategic business partners, manage risk, and unlock new levels of financial and operational excellence.
We are seeking a motivated and analytical Senior Manager to join our Finance Strategy team. The ideal candidate will have a deep understanding of the full Finance function as well as the related operating model structures, experience in the intersection of technology, process design, and change management. In this role, you will support strategic business transformation initiatives, help develop governance structures, assist in implementing new capabilities, and contribute to optimizing functional processes using leading technologies.
Recruiting for this role ends on 12/31/25
Work You'll Do
You, along with a dynamic team of colleagues, will help CFOs and Finance Leaders define and implement a vision for how to elevate their roles as business partners. As a Deloitte Senior Manager, you will provide service excellence by identifying key client business issues and needs and designing and implementing creative business and technology solutions for large companies.
You will be responsible for steering and delivering Finance Transformation projects and cultivating enterprise agility to ensure transformations are anchored in, and unlock, value. As a Senior Manager, you will also play a key role in developing client relationships, mentoring teams, and contributing to practice growth.
Key Areas of Focus Include:
Client Engagement & Delivery
+ Lead and manage multiple finance strategy consulting projects for clients
+ Oversee project planning, execution, and delivery to ensure high-quality outcomes within scope, timeline, and budget
+ Serve as the primary point of contact for clients, building trusted advisory relationships
Strategic Financial Analysis
+ Conduct financial assessments, benchmarking, and scenario modeling to support client decision-making
+ Develop business cases, financial models, and recommendations for initiatives such as M&A, transformation, cost optimization, and capital allocation
Solution Development
+ Design and implement innovative finance strategies tailored to client needs, including operating model redesign, process improvement, AI-ready data landscapes, and digital transformation
+ Stay current on industry trends, regulatory changes, and emerging technologies impacting finance functions
+ Oversee the translation of complex ideas and data into clear, concise, and visually appealing formats for various audiences
+ Guide the development of compelling models, storyboards, and presentations to communicate strategic initiatives, project plans, and business cases to stakeholders
Team Leadership & Development
+ Manage, mentor, and develop team members
+ Lead collaboration with teams in Deloitte's US India practice and other member firms
+ Ensure seamless coordination and knowledge sharing across global teams
Stakeholder Management
+ Build and maintain strong relationships with key client stakeholders, including senior executives, business unit leaders, and external partners
+ Facilitate workshops, presentations, and meetings with client executives and key stakeholders
Business Development
+ Support proposal development, client pitches, and thought leadership initiatives
+ Identify opportunities to expand services within existing accounts and develop new client relationships
+ Participate in client sales presentations
Senior Manager Responsibilities Include:
+ Provide service excellence by identifying key client business issues
+ Determine client needs by supplementing the standard assessment techniques and tools with innovative approaches
+ Evaluate and validate analysis and develop recommendations for the client in the context of the overall engagement
+ Implement and oversee the quality of deliverables and effectively manage the team and day-to-day relationships to ensure exceptional performance
+ Participate in the development and presentation of proposals for business development activities
+ Lead small engagements or components of large, complex engagements
The Team
Our Finance Strategy offering acts as the gateway to the evolving CFO agenda, guiding executive clients in reimagining organizational capabilities through deep finance expertise. From operations to business partnering, we deliver trusted, efficient, and value-centric outcomes for global enterprises. Our services include strategy development, road mapping, strategic PMO, enterprise value creation, and finance automation and innovation.
Required Qualifications:
+ Bachelor's degree in Finance, Accounting, Business, Information Systems, or related field
+ Minimum 10 years of relevant experience working in finance, accounting, or consulting (large or boutique), specifically advising CFOs on one or more of the following areas:
+ Finance Transformation (at least 3 large-scale projects led)
+ Finance Technology, Architecture Strategy, Data and AI (at least 2 enterprise implementations)
+ Capital Strategy, Cost Optimization, Process Improvement, or Service Delivery/Operating Model Design (proven quantifiable outcomes required)
+ Minimum 3 years' experience in a formal team or project management capacity, leading teams of at least 3 professionals and overseeing at least 1 major change initiative from start to finish
+ Demonstrable record of career progression with at least 2 promotions within relevant organizations or consultancies
+ Hands-on experience developing and executing vision and strategy for a Finance organization, including full-cycle transformation (minimum 2 enterprise-level transformations)
+ Direct experience with AI-enabled finance processes including agentic orchestration, machine learning, Large Language Models (LLM), robotic process automation, predictive analytics, and finance data visualization tools (minimum 1 implementation in at least 2 of these areas)
+ Experience producing deliverables using the Microsoft Office suite (Word, Excel, PowerPoint, Access) with advanced proficiency in Excel and PowerPoint required (samples may be requested)
+ Must reside within commuting distance (≤50 miles) of a Deloitte consulting office
+ Willingness and ability to travel at least 50% of the time as client engagements require
+ Must be legally authorized to work in the United States without employer sponsorship, now or at any time in the future
Preferred Qualifications:
+ Advanced degree in business (e.g., MBA) from a top-tier program
+ Experience with budgetary responsibilities related to projects or resources (managed budgets of at least $250K per project)
+ Understanding of the impacts of business model changes on finance organizations, demonstrated through previous consulting or internal leadership roles
+ Experience delivering strategy, transformation, and technology projects to the Office of the CFO, including leading cross-functional teams spanning Finance, Supply Chain, Human Resources, and Information Technology (minimum 2 such engagements)
+ Experience developing proposals and leading programs with multiple concurrent workstreams and large, multi-functional teams (at least 2 such programs scoped and delivered)
+ In-depth understanding of end-to-end finance processes such as Order to Cash, Procure to Pay, Record to Report, and process optimization (minimum 2 completed process redesigns)
+ Experience with finance technology systems and cloud platforms (SAP, Oracle, Workday, Anaplan, OneStream, etc.) and analytics tools (e.g., Power BI, Tableau); basic understanding of AI/ML concepts (minimum 1 system implemented)
+ Demonstrated ability to partner effectively with both internal and external stakeholders, building consensus in ambiguous situations
+ Superior critical thinking, analytical, and problem-solving skills
+ Exceptional interpersonal, teambuilding, and communication skills
+ Ability to build consensus and foster change in ambiguous settings
+ Commitment to personal and professional growth
+ Sense of responsibility to self, team, and client
+ Outstanding integrity, initiative, creativity, and passion
+ Strong problem-solving and troubleshooting skills with the ability to exercise mature judgment
Information for applicants with a need for accommodation: wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $75,300 - 322,900.
You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.
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0
Consulting Services - Senior Manager - Finance Strategy
07960 Morristown, New Jersey
Deloitte
Posted today
Job Viewed
Job Description
Finance Strategy Senior Manager
Step into a role where you'll help shape the future of finance. As part of our Finance Transformation team, you'll collaborate with Finance and Technology leaders to solve their most complex and multi-dimensional challenges. Leveraging Deloitte's unmatched resources and deep industry insights, you'll deliver innovative, market-driven solutions that reimagine and modernize finance functions, elevate performance, and drive meaningful change across the Finance organization and its business partners, Finance technology architecture and data, as well as Finance AI. Join us to empower clients to become strategic business partners, manage risk, and unlock new levels of financial and operational excellence.
We are seeking a motivated and analytical Senior Manager to join our Finance Strategy team. The ideal candidate will have a deep understanding of the full Finance function as well as the related operating model structures, experience in the intersection of technology, process design, and change management. In this role, you will support strategic business transformation initiatives, help develop governance structures, assist in implementing new capabilities, and contribute to optimizing functional processes using leading technologies.
Recruiting for this role ends on 12/31/25
Work You'll Do
You, along with a dynamic team of colleagues, will help CFOs and Finance Leaders define and implement a vision for how to elevate their roles as business partners. As a Deloitte Senior Manager, you will provide service excellence by identifying key client business issues and needs and designing and implementing creative business and technology solutions for large companies.
You will be responsible for steering and delivering Finance Transformation projects and cultivating enterprise agility to ensure transformations are anchored in, and unlock, value. As a Senior Manager, you will also play a key role in developing client relationships, mentoring teams, and contributing to practice growth.
Key Areas of Focus Include:
Client Engagement & Delivery
+ Lead and manage multiple finance strategy consulting projects for clients
+ Oversee project planning, execution, and delivery to ensure high-quality outcomes within scope, timeline, and budget
+ Serve as the primary point of contact for clients, building trusted advisory relationships
Strategic Financial Analysis
+ Conduct financial assessments, benchmarking, and scenario modeling to support client decision-making
+ Develop business cases, financial models, and recommendations for initiatives such as M&A, transformation, cost optimization, and capital allocation
Solution Development
+ Design and implement innovative finance strategies tailored to client needs, including operating model redesign, process improvement, AI-ready data landscapes, and digital transformation
+ Stay current on industry trends, regulatory changes, and emerging technologies impacting finance functions
+ Oversee the translation of complex ideas and data into clear, concise, and visually appealing formats for various audiences
+ Guide the development of compelling models, storyboards, and presentations to communicate strategic initiatives, project plans, and business cases to stakeholders
Team Leadership & Development
+ Manage, mentor, and develop team members
+ Lead collaboration with teams in Deloitte's US India practice and other member firms
+ Ensure seamless coordination and knowledge sharing across global teams
Stakeholder Management
+ Build and maintain strong relationships with key client stakeholders, including senior executives, business unit leaders, and external partners
+ Facilitate workshops, presentations, and meetings with client executives and key stakeholders
Business Development
+ Support proposal development, client pitches, and thought leadership initiatives
+ Identify opportunities to expand services within existing accounts and develop new client relationships
+ Participate in client sales presentations
Senior Manager Responsibilities Include:
+ Provide service excellence by identifying key client business issues
+ Determine client needs by supplementing the standard assessment techniques and tools with innovative approaches
+ Evaluate and validate analysis and develop recommendations for the client in the context of the overall engagement
+ Implement and oversee the quality of deliverables and effectively manage the team and day-to-day relationships to ensure exceptional performance
+ Participate in the development and presentation of proposals for business development activities
+ Lead small engagements or components of large, complex engagements
The Team
Our Finance Strategy offering acts as the gateway to the evolving CFO agenda, guiding executive clients in reimagining organizational capabilities through deep finance expertise. From operations to business partnering, we deliver trusted, efficient, and value-centric outcomes for global enterprises. Our services include strategy development, road mapping, strategic PMO, enterprise value creation, and finance automation and innovation.
Required Qualifications:
+ Bachelor's degree in Finance, Accounting, Business, Information Systems, or related field
+ Minimum 10 years of relevant experience working in finance, accounting, or consulting (large or boutique), specifically advising CFOs on one or more of the following areas:
+ Finance Transformation (at least 3 large-scale projects led)
+ Finance Technology, Architecture Strategy, Data and AI (at least 2 enterprise implementations)
+ Capital Strategy, Cost Optimization, Process Improvement, or Service Delivery/Operating Model Design (proven quantifiable outcomes required)
+ Minimum 3 years' experience in a formal team or project management capacity, leading teams of at least 3 professionals and overseeing at least 1 major change initiative from start to finish
+ Demonstrable record of career progression with at least 2 promotions within relevant organizations or consultancies
+ Hands-on experience developing and executing vision and strategy for a Finance organization, including full-cycle transformation (minimum 2 enterprise-level transformations)
+ Direct experience with AI-enabled finance processes including agentic orchestration, machine learning, Large Language Models (LLM), robotic process automation, predictive analytics, and finance data visualization tools (minimum 1 implementation in at least 2 of these areas)
+ Experience producing deliverables using the Microsoft Office suite (Word, Excel, PowerPoint, Access) with advanced proficiency in Excel and PowerPoint required (samples may be requested)
+ Must reside within commuting distance (≤50 miles) of a Deloitte consulting office
+ Willingness and ability to travel at least 50% of the time as client engagements require
+ Must be legally authorized to work in the United States without employer sponsorship, now or at any time in the future
Preferred Qualifications:
+ Advanced degree in business (e.g., MBA) from a top-tier program
+ Experience with budgetary responsibilities related to projects or resources (managed budgets of at least $250K per project)
+ Understanding of the impacts of business model changes on finance organizations, demonstrated through previous consulting or internal leadership roles
+ Experience delivering strategy, transformation, and technology projects to the Office of the CFO, including leading cross-functional teams spanning Finance, Supply Chain, Human Resources, and Information Technology (minimum 2 such engagements)
+ Experience developing proposals and leading programs with multiple concurrent workstreams and large, multi-functional teams (at least 2 such programs scoped and delivered)
+ In-depth understanding of end-to-end finance processes such as Order to Cash, Procure to Pay, Record to Report, and process optimization (minimum 2 completed process redesigns)
+ Experience with finance technology systems and cloud platforms (SAP, Oracle, Workday, Anaplan, OneStream, etc.) and analytics tools (e.g., Power BI, Tableau); basic understanding of AI/ML concepts (minimum 1 system implemented)
+ Demonstrated ability to partner effectively with both internal and external stakeholders, building consensus in ambiguous situations
+ Superior critical thinking, analytical, and problem-solving skills
+ Exceptional interpersonal, teambuilding, and communication skills
+ Ability to build consensus and foster change in ambiguous settings
+ Commitment to personal and professional growth
+ Sense of responsibility to self, team, and client
+ Outstanding integrity, initiative, creativity, and passion
+ Strong problem-solving and troubleshooting skills with the ability to exercise mature judgment
Information for applicants with a need for accommodation: wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $75,300 - 322,900.
You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.
Step into a role where you'll help shape the future of finance. As part of our Finance Transformation team, you'll collaborate with Finance and Technology leaders to solve their most complex and multi-dimensional challenges. Leveraging Deloitte's unmatched resources and deep industry insights, you'll deliver innovative, market-driven solutions that reimagine and modernize finance functions, elevate performance, and drive meaningful change across the Finance organization and its business partners, Finance technology architecture and data, as well as Finance AI. Join us to empower clients to become strategic business partners, manage risk, and unlock new levels of financial and operational excellence.
We are seeking a motivated and analytical Senior Manager to join our Finance Strategy team. The ideal candidate will have a deep understanding of the full Finance function as well as the related operating model structures, experience in the intersection of technology, process design, and change management. In this role, you will support strategic business transformation initiatives, help develop governance structures, assist in implementing new capabilities, and contribute to optimizing functional processes using leading technologies.
Recruiting for this role ends on 12/31/25
Work You'll Do
You, along with a dynamic team of colleagues, will help CFOs and Finance Leaders define and implement a vision for how to elevate their roles as business partners. As a Deloitte Senior Manager, you will provide service excellence by identifying key client business issues and needs and designing and implementing creative business and technology solutions for large companies.
You will be responsible for steering and delivering Finance Transformation projects and cultivating enterprise agility to ensure transformations are anchored in, and unlock, value. As a Senior Manager, you will also play a key role in developing client relationships, mentoring teams, and contributing to practice growth.
Key Areas of Focus Include:
Client Engagement & Delivery
+ Lead and manage multiple finance strategy consulting projects for clients
+ Oversee project planning, execution, and delivery to ensure high-quality outcomes within scope, timeline, and budget
+ Serve as the primary point of contact for clients, building trusted advisory relationships
Strategic Financial Analysis
+ Conduct financial assessments, benchmarking, and scenario modeling to support client decision-making
+ Develop business cases, financial models, and recommendations for initiatives such as M&A, transformation, cost optimization, and capital allocation
Solution Development
+ Design and implement innovative finance strategies tailored to client needs, including operating model redesign, process improvement, AI-ready data landscapes, and digital transformation
+ Stay current on industry trends, regulatory changes, and emerging technologies impacting finance functions
+ Oversee the translation of complex ideas and data into clear, concise, and visually appealing formats for various audiences
+ Guide the development of compelling models, storyboards, and presentations to communicate strategic initiatives, project plans, and business cases to stakeholders
Team Leadership & Development
+ Manage, mentor, and develop team members
+ Lead collaboration with teams in Deloitte's US India practice and other member firms
+ Ensure seamless coordination and knowledge sharing across global teams
Stakeholder Management
+ Build and maintain strong relationships with key client stakeholders, including senior executives, business unit leaders, and external partners
+ Facilitate workshops, presentations, and meetings with client executives and key stakeholders
Business Development
+ Support proposal development, client pitches, and thought leadership initiatives
+ Identify opportunities to expand services within existing accounts and develop new client relationships
+ Participate in client sales presentations
Senior Manager Responsibilities Include:
+ Provide service excellence by identifying key client business issues
+ Determine client needs by supplementing the standard assessment techniques and tools with innovative approaches
+ Evaluate and validate analysis and develop recommendations for the client in the context of the overall engagement
+ Implement and oversee the quality of deliverables and effectively manage the team and day-to-day relationships to ensure exceptional performance
+ Participate in the development and presentation of proposals for business development activities
+ Lead small engagements or components of large, complex engagements
The Team
Our Finance Strategy offering acts as the gateway to the evolving CFO agenda, guiding executive clients in reimagining organizational capabilities through deep finance expertise. From operations to business partnering, we deliver trusted, efficient, and value-centric outcomes for global enterprises. Our services include strategy development, road mapping, strategic PMO, enterprise value creation, and finance automation and innovation.
Required Qualifications:
+ Bachelor's degree in Finance, Accounting, Business, Information Systems, or related field
+ Minimum 10 years of relevant experience working in finance, accounting, or consulting (large or boutique), specifically advising CFOs on one or more of the following areas:
+ Finance Transformation (at least 3 large-scale projects led)
+ Finance Technology, Architecture Strategy, Data and AI (at least 2 enterprise implementations)
+ Capital Strategy, Cost Optimization, Process Improvement, or Service Delivery/Operating Model Design (proven quantifiable outcomes required)
+ Minimum 3 years' experience in a formal team or project management capacity, leading teams of at least 3 professionals and overseeing at least 1 major change initiative from start to finish
+ Demonstrable record of career progression with at least 2 promotions within relevant organizations or consultancies
+ Hands-on experience developing and executing vision and strategy for a Finance organization, including full-cycle transformation (minimum 2 enterprise-level transformations)
+ Direct experience with AI-enabled finance processes including agentic orchestration, machine learning, Large Language Models (LLM), robotic process automation, predictive analytics, and finance data visualization tools (minimum 1 implementation in at least 2 of these areas)
+ Experience producing deliverables using the Microsoft Office suite (Word, Excel, PowerPoint, Access) with advanced proficiency in Excel and PowerPoint required (samples may be requested)
+ Must reside within commuting distance (≤50 miles) of a Deloitte consulting office
+ Willingness and ability to travel at least 50% of the time as client engagements require
+ Must be legally authorized to work in the United States without employer sponsorship, now or at any time in the future
Preferred Qualifications:
+ Advanced degree in business (e.g., MBA) from a top-tier program
+ Experience with budgetary responsibilities related to projects or resources (managed budgets of at least $250K per project)
+ Understanding of the impacts of business model changes on finance organizations, demonstrated through previous consulting or internal leadership roles
+ Experience delivering strategy, transformation, and technology projects to the Office of the CFO, including leading cross-functional teams spanning Finance, Supply Chain, Human Resources, and Information Technology (minimum 2 such engagements)
+ Experience developing proposals and leading programs with multiple concurrent workstreams and large, multi-functional teams (at least 2 such programs scoped and delivered)
+ In-depth understanding of end-to-end finance processes such as Order to Cash, Procure to Pay, Record to Report, and process optimization (minimum 2 completed process redesigns)
+ Experience with finance technology systems and cloud platforms (SAP, Oracle, Workday, Anaplan, OneStream, etc.) and analytics tools (e.g., Power BI, Tableau); basic understanding of AI/ML concepts (minimum 1 system implemented)
+ Demonstrated ability to partner effectively with both internal and external stakeholders, building consensus in ambiguous situations
+ Superior critical thinking, analytical, and problem-solving skills
+ Exceptional interpersonal, teambuilding, and communication skills
+ Ability to build consensus and foster change in ambiguous settings
+ Commitment to personal and professional growth
+ Sense of responsibility to self, team, and client
+ Outstanding integrity, initiative, creativity, and passion
+ Strong problem-solving and troubleshooting skills with the ability to exercise mature judgment
Information for applicants with a need for accommodation: wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $75,300 - 322,900.
You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.
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1
Technology Consulting - Managed Services - Salesforce & Digital Applications - Senior Manager
08830 Iselin, New Jersey
EY
Posted 1 day ago
Job Viewed
Job Description
Location: Anywhere in Country
At EY, we're all in to shape your future with confidence.
We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.
**Technology Consulting - Managed Services -** **Salesforce & Digital Applications** - **Senior Manager**
As a Senior Manager in EY's Managed Services team focused on Salesforce and Digital Applications, you will lead the delivery of large-scale digital transformation initiatives leveraging Salesforce and other cloud-based platforms. You will be responsible for managing client relationships, overseeing solution design and implementation, and driving innovation across digital ecosystems. This role is ideal for professionals with deep experience in Salesforce, cloud technologies, and enterprise digital strategy.
**Key Responsibilities:**
**Client Delivery & Engagement Leadership**
+ Lead end-to-end delivery of Salesforce and digital application engagements within EY's Managed Services framework.
+ Oversee implementation, integration, and optimization of Salesforce solutions (Sales Cloud, Service Cloud, Experience Cloud, Marketing Cloud, etc.).
+ Collaborate with clients to define digital strategies, transformation roadmaps, and platform architecture.
+ Ensure delivery excellence, client satisfaction, and alignment with contractual SLAs and KPIs.
**Solution Architecture & Innovation**
+ Design scalable, secure, and high-performing Salesforce solutions integrated with other enterprise platforms (e.g., SAP, Workday, Azure, AWS).
+ Drive innovation through automation, AI/ML, and analytics embedded in digital workflows.
+ Lead the development of reusable assets, accelerators, and best practices for Salesforce delivery.
**Team Leadership & Development**
+ Manage cross-functional teams including developers, architects, analysts, and offshore delivery resources.
+ Mentor and coach team members, fostering a culture of continuous learning and collaboration.
+ Support talent acquisition, onboarding, and capability building across the Salesforce practice.
**Managed Services Operations**
+ Collaborate with EY's global delivery centers to ensure seamless execution of managed services.
+ Monitor and report on service performance, incident resolution, and enhancement requests.
+ Implement governance models and operational playbooks for sustained service delivery.
**Business Development & Practice Growth**
+ Support go-to-market strategy for Salesforce and digital services within Managed Services.
+ Lead proposal development, solutioning, and client presentations.
+ Contribute to thought leadership, industry events, and EY's digital community.
**To qualify for the role, you must have**
+ Bachelor's degree in Computer Science, Information Systems, Business, or related field.
+ 10-12 years of experience in Salesforce and digital application delivery.
+ Proven track record of leading large-scale Salesforce implementations and integrations.
+ Experience in managed services or long-term service delivery models.
+ Strong understanding of Salesforce architecture, data models, APIs, and security.
**Preferred:**
+ Master's degree or MBA.
+ Salesforce certifications (e.g., Salesforce Certified Technical Architect, Application Architect, Admin, Developer).
+ Experience with Agile delivery methodologies and DevOps practices.
+ Familiarity with other digital platforms (e.g., MuleSoft, Adobe Experience Manager, Microsoft Power Platform).
**Skills & Attributes:**
+ Strategic thinking and problem-solving abilities.
+ Strong communication and stakeholder management skills.
+ Ability to manage multiple priorities and drive results in a fast-paced environment.
+ Passion for digital innovation and customer-centric design.
**What we offer you**
At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more .
+ We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $151,500 to $46,000. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is 181,800 to 393,200. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
+ Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year.
+ Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
**Are you ready to shape your future with confidence? Apply today.**
EY accepts applications for this position on an on-going basis.
For those living in California, please click here for additional information.
EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.
**EY | Building a better working world**
EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.
Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.
EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.
EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at .
At EY, we're all in to shape your future with confidence.
We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.
**Technology Consulting - Managed Services -** **Salesforce & Digital Applications** - **Senior Manager**
As a Senior Manager in EY's Managed Services team focused on Salesforce and Digital Applications, you will lead the delivery of large-scale digital transformation initiatives leveraging Salesforce and other cloud-based platforms. You will be responsible for managing client relationships, overseeing solution design and implementation, and driving innovation across digital ecosystems. This role is ideal for professionals with deep experience in Salesforce, cloud technologies, and enterprise digital strategy.
**Key Responsibilities:**
**Client Delivery & Engagement Leadership**
+ Lead end-to-end delivery of Salesforce and digital application engagements within EY's Managed Services framework.
+ Oversee implementation, integration, and optimization of Salesforce solutions (Sales Cloud, Service Cloud, Experience Cloud, Marketing Cloud, etc.).
+ Collaborate with clients to define digital strategies, transformation roadmaps, and platform architecture.
+ Ensure delivery excellence, client satisfaction, and alignment with contractual SLAs and KPIs.
**Solution Architecture & Innovation**
+ Design scalable, secure, and high-performing Salesforce solutions integrated with other enterprise platforms (e.g., SAP, Workday, Azure, AWS).
+ Drive innovation through automation, AI/ML, and analytics embedded in digital workflows.
+ Lead the development of reusable assets, accelerators, and best practices for Salesforce delivery.
**Team Leadership & Development**
+ Manage cross-functional teams including developers, architects, analysts, and offshore delivery resources.
+ Mentor and coach team members, fostering a culture of continuous learning and collaboration.
+ Support talent acquisition, onboarding, and capability building across the Salesforce practice.
**Managed Services Operations**
+ Collaborate with EY's global delivery centers to ensure seamless execution of managed services.
+ Monitor and report on service performance, incident resolution, and enhancement requests.
+ Implement governance models and operational playbooks for sustained service delivery.
**Business Development & Practice Growth**
+ Support go-to-market strategy for Salesforce and digital services within Managed Services.
+ Lead proposal development, solutioning, and client presentations.
+ Contribute to thought leadership, industry events, and EY's digital community.
**To qualify for the role, you must have**
+ Bachelor's degree in Computer Science, Information Systems, Business, or related field.
+ 10-12 years of experience in Salesforce and digital application delivery.
+ Proven track record of leading large-scale Salesforce implementations and integrations.
+ Experience in managed services or long-term service delivery models.
+ Strong understanding of Salesforce architecture, data models, APIs, and security.
**Preferred:**
+ Master's degree or MBA.
+ Salesforce certifications (e.g., Salesforce Certified Technical Architect, Application Architect, Admin, Developer).
+ Experience with Agile delivery methodologies and DevOps practices.
+ Familiarity with other digital platforms (e.g., MuleSoft, Adobe Experience Manager, Microsoft Power Platform).
**Skills & Attributes:**
+ Strategic thinking and problem-solving abilities.
+ Strong communication and stakeholder management skills.
+ Ability to manage multiple priorities and drive results in a fast-paced environment.
+ Passion for digital innovation and customer-centric design.
**What we offer you**
At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more .
+ We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $151,500 to $46,000. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is 181,800 to 393,200. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
+ Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year.
+ Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
**Are you ready to shape your future with confidence? Apply today.**
EY accepts applications for this position on an on-going basis.
For those living in California, please click here for additional information.
EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.
**EY | Building a better working world**
EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.
Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.
EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.
EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at .
View Now
2
Technology Consulting - Managed Services - Salesforce & Digital Applications - Senior Manager
07030 Jersey City, New Jersey
EY
Posted 1 day ago
Job Viewed
Job Description
Location: Anywhere in Country
At EY, we're all in to shape your future with confidence.
We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.
**Technology Consulting - Managed Services -** **Salesforce & Digital Applications** - **Senior Manager**
As a Senior Manager in EY's Managed Services team focused on Salesforce and Digital Applications, you will lead the delivery of large-scale digital transformation initiatives leveraging Salesforce and other cloud-based platforms. You will be responsible for managing client relationships, overseeing solution design and implementation, and driving innovation across digital ecosystems. This role is ideal for professionals with deep experience in Salesforce, cloud technologies, and enterprise digital strategy.
**Key Responsibilities:**
**Client Delivery & Engagement Leadership**
+ Lead end-to-end delivery of Salesforce and digital application engagements within EY's Managed Services framework.
+ Oversee implementation, integration, and optimization of Salesforce solutions (Sales Cloud, Service Cloud, Experience Cloud, Marketing Cloud, etc.).
+ Collaborate with clients to define digital strategies, transformation roadmaps, and platform architecture.
+ Ensure delivery excellence, client satisfaction, and alignment with contractual SLAs and KPIs.
**Solution Architecture & Innovation**
+ Design scalable, secure, and high-performing Salesforce solutions integrated with other enterprise platforms (e.g., SAP, Workday, Azure, AWS).
+ Drive innovation through automation, AI/ML, and analytics embedded in digital workflows.
+ Lead the development of reusable assets, accelerators, and best practices for Salesforce delivery.
**Team Leadership & Development**
+ Manage cross-functional teams including developers, architects, analysts, and offshore delivery resources.
+ Mentor and coach team members, fostering a culture of continuous learning and collaboration.
+ Support talent acquisition, onboarding, and capability building across the Salesforce practice.
**Managed Services Operations**
+ Collaborate with EY's global delivery centers to ensure seamless execution of managed services.
+ Monitor and report on service performance, incident resolution, and enhancement requests.
+ Implement governance models and operational playbooks for sustained service delivery.
**Business Development & Practice Growth**
+ Support go-to-market strategy for Salesforce and digital services within Managed Services.
+ Lead proposal development, solutioning, and client presentations.
+ Contribute to thought leadership, industry events, and EY's digital community.
**To qualify for the role, you must have**
+ Bachelor's degree in Computer Science, Information Systems, Business, or related field.
+ 10-12 years of experience in Salesforce and digital application delivery.
+ Proven track record of leading large-scale Salesforce implementations and integrations.
+ Experience in managed services or long-term service delivery models.
+ Strong understanding of Salesforce architecture, data models, APIs, and security.
**Preferred:**
+ Master's degree or MBA.
+ Salesforce certifications (e.g., Salesforce Certified Technical Architect, Application Architect, Admin, Developer).
+ Experience with Agile delivery methodologies and DevOps practices.
+ Familiarity with other digital platforms (e.g., MuleSoft, Adobe Experience Manager, Microsoft Power Platform).
**Skills & Attributes:**
+ Strategic thinking and problem-solving abilities.
+ Strong communication and stakeholder management skills.
+ Ability to manage multiple priorities and drive results in a fast-paced environment.
+ Passion for digital innovation and customer-centric design.
**What we offer you**
At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more .
+ We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $151,500 to $46,000. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is 181,800 to 393,200. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
+ Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year.
+ Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
**Are you ready to shape your future with confidence? Apply today.**
EY accepts applications for this position on an on-going basis.
For those living in California, please click here for additional information.
EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.
**EY | Building a better working world**
EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.
Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.
EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.
EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at .
At EY, we're all in to shape your future with confidence.
We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.
**Technology Consulting - Managed Services -** **Salesforce & Digital Applications** - **Senior Manager**
As a Senior Manager in EY's Managed Services team focused on Salesforce and Digital Applications, you will lead the delivery of large-scale digital transformation initiatives leveraging Salesforce and other cloud-based platforms. You will be responsible for managing client relationships, overseeing solution design and implementation, and driving innovation across digital ecosystems. This role is ideal for professionals with deep experience in Salesforce, cloud technologies, and enterprise digital strategy.
**Key Responsibilities:**
**Client Delivery & Engagement Leadership**
+ Lead end-to-end delivery of Salesforce and digital application engagements within EY's Managed Services framework.
+ Oversee implementation, integration, and optimization of Salesforce solutions (Sales Cloud, Service Cloud, Experience Cloud, Marketing Cloud, etc.).
+ Collaborate with clients to define digital strategies, transformation roadmaps, and platform architecture.
+ Ensure delivery excellence, client satisfaction, and alignment with contractual SLAs and KPIs.
**Solution Architecture & Innovation**
+ Design scalable, secure, and high-performing Salesforce solutions integrated with other enterprise platforms (e.g., SAP, Workday, Azure, AWS).
+ Drive innovation through automation, AI/ML, and analytics embedded in digital workflows.
+ Lead the development of reusable assets, accelerators, and best practices for Salesforce delivery.
**Team Leadership & Development**
+ Manage cross-functional teams including developers, architects, analysts, and offshore delivery resources.
+ Mentor and coach team members, fostering a culture of continuous learning and collaboration.
+ Support talent acquisition, onboarding, and capability building across the Salesforce practice.
**Managed Services Operations**
+ Collaborate with EY's global delivery centers to ensure seamless execution of managed services.
+ Monitor and report on service performance, incident resolution, and enhancement requests.
+ Implement governance models and operational playbooks for sustained service delivery.
**Business Development & Practice Growth**
+ Support go-to-market strategy for Salesforce and digital services within Managed Services.
+ Lead proposal development, solutioning, and client presentations.
+ Contribute to thought leadership, industry events, and EY's digital community.
**To qualify for the role, you must have**
+ Bachelor's degree in Computer Science, Information Systems, Business, or related field.
+ 10-12 years of experience in Salesforce and digital application delivery.
+ Proven track record of leading large-scale Salesforce implementations and integrations.
+ Experience in managed services or long-term service delivery models.
+ Strong understanding of Salesforce architecture, data models, APIs, and security.
**Preferred:**
+ Master's degree or MBA.
+ Salesforce certifications (e.g., Salesforce Certified Technical Architect, Application Architect, Admin, Developer).
+ Experience with Agile delivery methodologies and DevOps practices.
+ Familiarity with other digital platforms (e.g., MuleSoft, Adobe Experience Manager, Microsoft Power Platform).
**Skills & Attributes:**
+ Strategic thinking and problem-solving abilities.
+ Strong communication and stakeholder management skills.
+ Ability to manage multiple priorities and drive results in a fast-paced environment.
+ Passion for digital innovation and customer-centric design.
**What we offer you**
At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more .
+ We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $151,500 to $46,000. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is 181,800 to 393,200. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
+ Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year.
+ Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
**Are you ready to shape your future with confidence? Apply today.**
EY accepts applications for this position on an on-going basis.
For those living in California, please click here for additional information.
EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.
**EY | Building a better working world**
EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.
Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.
EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.
EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at .
View Now
3
Technology Consulting - Managed Services - Salesforce & Digital Applications - Senior Manager
07094 Secaucus, New Jersey
EY
Posted 1 day ago
Job Viewed
Job Description
Location: Anywhere in Country
At EY, we're all in to shape your future with confidence.
We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.
**Technology Consulting - Managed Services -** **Salesforce & Digital Applications** - **Senior Manager**
As a Senior Manager in EY's Managed Services team focused on Salesforce and Digital Applications, you will lead the delivery of large-scale digital transformation initiatives leveraging Salesforce and other cloud-based platforms. You will be responsible for managing client relationships, overseeing solution design and implementation, and driving innovation across digital ecosystems. This role is ideal for professionals with deep experience in Salesforce, cloud technologies, and enterprise digital strategy.
**Key Responsibilities:**
**Client Delivery & Engagement Leadership**
+ Lead end-to-end delivery of Salesforce and digital application engagements within EY's Managed Services framework.
+ Oversee implementation, integration, and optimization of Salesforce solutions (Sales Cloud, Service Cloud, Experience Cloud, Marketing Cloud, etc.).
+ Collaborate with clients to define digital strategies, transformation roadmaps, and platform architecture.
+ Ensure delivery excellence, client satisfaction, and alignment with contractual SLAs and KPIs.
**Solution Architecture & Innovation**
+ Design scalable, secure, and high-performing Salesforce solutions integrated with other enterprise platforms (e.g., SAP, Workday, Azure, AWS).
+ Drive innovation through automation, AI/ML, and analytics embedded in digital workflows.
+ Lead the development of reusable assets, accelerators, and best practices for Salesforce delivery.
**Team Leadership & Development**
+ Manage cross-functional teams including developers, architects, analysts, and offshore delivery resources.
+ Mentor and coach team members, fostering a culture of continuous learning and collaboration.
+ Support talent acquisition, onboarding, and capability building across the Salesforce practice.
**Managed Services Operations**
+ Collaborate with EY's global delivery centers to ensure seamless execution of managed services.
+ Monitor and report on service performance, incident resolution, and enhancement requests.
+ Implement governance models and operational playbooks for sustained service delivery.
**Business Development & Practice Growth**
+ Support go-to-market strategy for Salesforce and digital services within Managed Services.
+ Lead proposal development, solutioning, and client presentations.
+ Contribute to thought leadership, industry events, and EY's digital community.
**To qualify for the role, you must have**
+ Bachelor's degree in Computer Science, Information Systems, Business, or related field.
+ 10-12 years of experience in Salesforce and digital application delivery.
+ Proven track record of leading large-scale Salesforce implementations and integrations.
+ Experience in managed services or long-term service delivery models.
+ Strong understanding of Salesforce architecture, data models, APIs, and security.
**Preferred:**
+ Master's degree or MBA.
+ Salesforce certifications (e.g., Salesforce Certified Technical Architect, Application Architect, Admin, Developer).
+ Experience with Agile delivery methodologies and DevOps practices.
+ Familiarity with other digital platforms (e.g., MuleSoft, Adobe Experience Manager, Microsoft Power Platform).
**Skills & Attributes:**
+ Strategic thinking and problem-solving abilities.
+ Strong communication and stakeholder management skills.
+ Ability to manage multiple priorities and drive results in a fast-paced environment.
+ Passion for digital innovation and customer-centric design.
**What we offer you**
At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more .
+ We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $151,500 to $46,000. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is 181,800 to 393,200. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
+ Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year.
+ Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
**Are you ready to shape your future with confidence? Apply today.**
EY accepts applications for this position on an on-going basis.
For those living in California, please click here for additional information.
EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.
**EY | Building a better working world**
EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.
Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.
EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.
EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at .
At EY, we're all in to shape your future with confidence.
We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.
**Technology Consulting - Managed Services -** **Salesforce & Digital Applications** - **Senior Manager**
As a Senior Manager in EY's Managed Services team focused on Salesforce and Digital Applications, you will lead the delivery of large-scale digital transformation initiatives leveraging Salesforce and other cloud-based platforms. You will be responsible for managing client relationships, overseeing solution design and implementation, and driving innovation across digital ecosystems. This role is ideal for professionals with deep experience in Salesforce, cloud technologies, and enterprise digital strategy.
**Key Responsibilities:**
**Client Delivery & Engagement Leadership**
+ Lead end-to-end delivery of Salesforce and digital application engagements within EY's Managed Services framework.
+ Oversee implementation, integration, and optimization of Salesforce solutions (Sales Cloud, Service Cloud, Experience Cloud, Marketing Cloud, etc.).
+ Collaborate with clients to define digital strategies, transformation roadmaps, and platform architecture.
+ Ensure delivery excellence, client satisfaction, and alignment with contractual SLAs and KPIs.
**Solution Architecture & Innovation**
+ Design scalable, secure, and high-performing Salesforce solutions integrated with other enterprise platforms (e.g., SAP, Workday, Azure, AWS).
+ Drive innovation through automation, AI/ML, and analytics embedded in digital workflows.
+ Lead the development of reusable assets, accelerators, and best practices for Salesforce delivery.
**Team Leadership & Development**
+ Manage cross-functional teams including developers, architects, analysts, and offshore delivery resources.
+ Mentor and coach team members, fostering a culture of continuous learning and collaboration.
+ Support talent acquisition, onboarding, and capability building across the Salesforce practice.
**Managed Services Operations**
+ Collaborate with EY's global delivery centers to ensure seamless execution of managed services.
+ Monitor and report on service performance, incident resolution, and enhancement requests.
+ Implement governance models and operational playbooks for sustained service delivery.
**Business Development & Practice Growth**
+ Support go-to-market strategy for Salesforce and digital services within Managed Services.
+ Lead proposal development, solutioning, and client presentations.
+ Contribute to thought leadership, industry events, and EY's digital community.
**To qualify for the role, you must have**
+ Bachelor's degree in Computer Science, Information Systems, Business, or related field.
+ 10-12 years of experience in Salesforce and digital application delivery.
+ Proven track record of leading large-scale Salesforce implementations and integrations.
+ Experience in managed services or long-term service delivery models.
+ Strong understanding of Salesforce architecture, data models, APIs, and security.
**Preferred:**
+ Master's degree or MBA.
+ Salesforce certifications (e.g., Salesforce Certified Technical Architect, Application Architect, Admin, Developer).
+ Experience with Agile delivery methodologies and DevOps practices.
+ Familiarity with other digital platforms (e.g., MuleSoft, Adobe Experience Manager, Microsoft Power Platform).
**Skills & Attributes:**
+ Strategic thinking and problem-solving abilities.
+ Strong communication and stakeholder management skills.
+ Ability to manage multiple priorities and drive results in a fast-paced environment.
+ Passion for digital innovation and customer-centric design.
**What we offer you**
At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more .
+ We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $151,500 to $46,000. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is 181,800 to 393,200. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
+ Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year.
+ Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
**Are you ready to shape your future with confidence? Apply today.**
EY accepts applications for this position on an on-going basis.
For those living in California, please click here for additional information.
EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.
**EY | Building a better working world**
EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.
Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.
EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.
EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at .
View Now
4
Technology Consulting - Managed Services - Information Technology Outsourcing (ITO) - Senior Manager
08830 Iselin, New Jersey
EY
Posted 1 day ago
Job Viewed
Job Description
Location: Anywhere in Country
At EY, we're all in to shape your future with confidence.
We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.
Technology Consulting - Managed Services - Information Technology Outsourcing (ITO) - Senior Manager
Job Summary:
As a Senior Manager in EY's Managed Services practice, you will lead the delivery and transformation of large-scale Information Technology Outsourcing (ITO) engagements. You will be responsible for managing client relationships, driving operational excellence, and ensuring service delivery aligns with contractual commitments and EY's quality standards. This role requires a strategic thinker with deep experience in IT service management, outsourcing governance, and digital transformation.
Key Responsibilities:
Client Engagement & Delivery Leadership
-
Serve as the primary point of contact for ITO clients, ensuring high levels of satisfaction and trust.
-
Lead the end-to-end delivery of managed IT services, including infrastructure, applications, and service desk operations.
-
Oversee service level agreements (SLAs), key performance indicators (KPIs), and continuous improvement initiatives.
Strategic Planning & Transformation
-
Drive innovation and transformation initiatives, including cloud migration, automation, and AI-enabled service delivery.
-
Collaborate with clients to align IT services with business objectives and digital strategies.
Team & Stakeholder Management
-
Lead cross-functional teams across geographies, ensuring effective collaboration and performance.
-
Mentor and develop junior team members, fostering a culture of excellence and continuous learning.
Financial & Contract Management
-
Manage budgets, forecasts, and profitability of ITO engagements.
-
Ensure compliance with contractual obligations and support contract renewals and expansions.
Risk & Compliance
-
Identify and mitigate delivery risks, ensuring adherence to EY's risk management and compliance frameworks.
-
Support audits, security assessments, and regulatory compliance efforts.
To qualify for the role, you must have
-
Bachelor's degree in Information Technology, Computer Science, Engineering, or related field; MBA or relevant Master's preferred.
-
15+ years of experience in IT outsourcing, managed services, or IT operations, with at least 5 years in a senior leadership role.
-
Proven experience managing large-scale, multi-tower ITO engagements.
-
Strong understanding of ITIL, cloud platforms (AWS, Azure, GCP), and service management tools (e.g., ServiceNow).
-
Excellent communication, negotiation, and stakeholder management skills.
-
PMP, ITIL, or similar certifications are a plus.
What we offer you
At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more .
-
We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $151,500 to $46,000. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is 181,800 to 393,200. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
-
Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year.
-
Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
Are you ready to shape your future with confidence? Apply today.
EY accepts applications for this position on an on-going basis.
For those living in California, please click here for additional information.
EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.
EY | Building a better working world
EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.
Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.
EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law?
EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at .
View Now
5
Technology Consulting - Managed Services - Information Technology Outsourcing (ITO) - Senior Manager
07094 Secaucus, New Jersey
EY
Posted 1 day ago
Job Viewed
Job Description
Location: Anywhere in Country
At EY, we're all in to shape your future with confidence.
We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.
Technology Consulting - Managed Services - Information Technology Outsourcing (ITO) - Senior Manager
Job Summary:
As a Senior Manager in EY's Managed Services practice, you will lead the delivery and transformation of large-scale Information Technology Outsourcing (ITO) engagements. You will be responsible for managing client relationships, driving operational excellence, and ensuring service delivery aligns with contractual commitments and EY's quality standards. This role requires a strategic thinker with deep experience in IT service management, outsourcing governance, and digital transformation.
Key Responsibilities:
Client Engagement & Delivery Leadership
-
Serve as the primary point of contact for ITO clients, ensuring high levels of satisfaction and trust.
-
Lead the end-to-end delivery of managed IT services, including infrastructure, applications, and service desk operations.
-
Oversee service level agreements (SLAs), key performance indicators (KPIs), and continuous improvement initiatives.
Strategic Planning & Transformation
-
Drive innovation and transformation initiatives, including cloud migration, automation, and AI-enabled service delivery.
-
Collaborate with clients to align IT services with business objectives and digital strategies.
Team & Stakeholder Management
-
Lead cross-functional teams across geographies, ensuring effective collaboration and performance.
-
Mentor and develop junior team members, fostering a culture of excellence and continuous learning.
Financial & Contract Management
-
Manage budgets, forecasts, and profitability of ITO engagements.
-
Ensure compliance with contractual obligations and support contract renewals and expansions.
Risk & Compliance
-
Identify and mitigate delivery risks, ensuring adherence to EY's risk management and compliance frameworks.
-
Support audits, security assessments, and regulatory compliance efforts.
To qualify for the role, you must have
-
Bachelor's degree in Information Technology, Computer Science, Engineering, or related field; MBA or relevant Master's preferred.
-
15+ years of experience in IT outsourcing, managed services, or IT operations, with at least 5 years in a senior leadership role.
-
Proven experience managing large-scale, multi-tower ITO engagements.
-
Strong understanding of ITIL, cloud platforms (AWS, Azure, GCP), and service management tools (e.g., ServiceNow).
-
Excellent communication, negotiation, and stakeholder management skills.
-
PMP, ITIL, or similar certifications are a plus.
What we offer you
At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more .
-
We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $151,500 to $46,000. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is 181,800 to 393,200. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
-
Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year.
-
Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
Are you ready to shape your future with confidence? Apply today.
EY accepts applications for this position on an on-going basis.
For those living in California, please click here for additional information.
EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.
EY | Building a better working world
EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.
Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.
EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law?
EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at .
View Now
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6
Technology Consulting - Managed Services - Information Technology Outsourcing (ITO) - Senior Manager
07094 Secaucus, New Jersey
EY
Posted 1 day ago
Job Viewed
Job Description
Location: Anywhere in Country
At EY, we're all in to shape your future with confidence.
We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.
**Technology Consulting - Managed Services - Information Technology Outsourcing (ITO) - Senior Manager**
**Job Summary:**
As a Senior Manager in EY's Managed Services practice, you will lead the delivery and transformation of large-scale Information Technology Outsourcing (ITO) engagements. You will be responsible for managing client relationships, driving operational excellence, and ensuring service delivery aligns with contractual commitments and EY's quality standards. This role requires a strategic thinker with deep experience in IT service management, outsourcing governance, and digital transformation.
**Key Responsibilities:**
**Client Engagement & Delivery Leadership**
+ Serve as the primary point of contact for ITO clients, ensuring high levels of satisfaction and trust.
+ Lead the end-to-end delivery of managed IT services, including infrastructure, applications, and service desk operations.
+ Oversee service level agreements (SLAs), key performance indicators (KPIs), and continuous improvement initiatives.
**Strategic Planning & Transformation**
+ Drive innovation and transformation initiatives, including cloud migration, automation, and AI-enabled service delivery.
+ Collaborate with clients to align IT services with business objectives and digital strategies.
**Team & Stakeholder Management**
+ Lead cross-functional teams across geographies, ensuring effective collaboration and performance.
+ Mentor and develop junior team members, fostering a culture of excellence and continuous learning.
**Financial & Contract Management**
+ Manage budgets, forecasts, and profitability of ITO engagements.
+ Ensure compliance with contractual obligations and support contract renewals and expansions.
**Risk & Compliance**
+ Identify and mitigate delivery risks, ensuring adherence to EY's risk management and compliance frameworks.
+ Support audits, security assessments, and regulatory compliance efforts.
**To qualify for the role, you must have**
+ Bachelor's degree in Information Technology, Computer Science, Engineering, or related field; MBA or relevant Master's preferred.
+ 15+ years of experience in IT outsourcing, managed services, or IT operations, with at least 5 years in a senior leadership role.
+ Proven experience managing large-scale, multi-tower ITO engagements.
+ Strong understanding of ITIL, cloud platforms (AWS, Azure, GCP), and service management tools (e.g., ServiceNow).
+ Excellent communication, negotiation, and stakeholder management skills.
+ PMP, ITIL, or similar certifications are a plus.
**What we offer you**
At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more .
+ We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $151,500 to $46,000. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is 181,800 to 393,200. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
+ Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year.
+ Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
**Are you ready to shape your future with confidence? Apply today.**
EY accepts applications for this position on an on-going basis.
For those living in California, please click here for additional information.
EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.
**EY | Building a better working world**
EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.
Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.
EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.
EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at .
At EY, we're all in to shape your future with confidence.
We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.
**Technology Consulting - Managed Services - Information Technology Outsourcing (ITO) - Senior Manager**
**Job Summary:**
As a Senior Manager in EY's Managed Services practice, you will lead the delivery and transformation of large-scale Information Technology Outsourcing (ITO) engagements. You will be responsible for managing client relationships, driving operational excellence, and ensuring service delivery aligns with contractual commitments and EY's quality standards. This role requires a strategic thinker with deep experience in IT service management, outsourcing governance, and digital transformation.
**Key Responsibilities:**
**Client Engagement & Delivery Leadership**
+ Serve as the primary point of contact for ITO clients, ensuring high levels of satisfaction and trust.
+ Lead the end-to-end delivery of managed IT services, including infrastructure, applications, and service desk operations.
+ Oversee service level agreements (SLAs), key performance indicators (KPIs), and continuous improvement initiatives.
**Strategic Planning & Transformation**
+ Drive innovation and transformation initiatives, including cloud migration, automation, and AI-enabled service delivery.
+ Collaborate with clients to align IT services with business objectives and digital strategies.
**Team & Stakeholder Management**
+ Lead cross-functional teams across geographies, ensuring effective collaboration and performance.
+ Mentor and develop junior team members, fostering a culture of excellence and continuous learning.
**Financial & Contract Management**
+ Manage budgets, forecasts, and profitability of ITO engagements.
+ Ensure compliance with contractual obligations and support contract renewals and expansions.
**Risk & Compliance**
+ Identify and mitigate delivery risks, ensuring adherence to EY's risk management and compliance frameworks.
+ Support audits, security assessments, and regulatory compliance efforts.
**To qualify for the role, you must have**
+ Bachelor's degree in Information Technology, Computer Science, Engineering, or related field; MBA or relevant Master's preferred.
+ 15+ years of experience in IT outsourcing, managed services, or IT operations, with at least 5 years in a senior leadership role.
+ Proven experience managing large-scale, multi-tower ITO engagements.
+ Strong understanding of ITIL, cloud platforms (AWS, Azure, GCP), and service management tools (e.g., ServiceNow).
+ Excellent communication, negotiation, and stakeholder management skills.
+ PMP, ITIL, or similar certifications are a plus.
**What we offer you**
At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more .
+ We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $151,500 to $46,000. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is 181,800 to 393,200. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
+ Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year.
+ Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
**Are you ready to shape your future with confidence? Apply today.**
EY accepts applications for this position on an on-going basis.
For those living in California, please click here for additional information.
EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.
**EY | Building a better working world**
EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.
Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.
EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.
EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at .
View Now
7
Technology Consulting - Managed Services - Information Technology Outsourcing (ITO) - Senior Manager
07030 Jersey City, New Jersey
EY
Posted 1 day ago
Job Viewed
Job Description
Location: Anywhere in Country
At EY, we're all in to shape your future with confidence.
We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.
**Technology Consulting - Managed Services - Information Technology Outsourcing (ITO) - Senior Manager**
**Job Summary:**
As a Senior Manager in EY's Managed Services practice, you will lead the delivery and transformation of large-scale Information Technology Outsourcing (ITO) engagements. You will be responsible for managing client relationships, driving operational excellence, and ensuring service delivery aligns with contractual commitments and EY's quality standards. This role requires a strategic thinker with deep experience in IT service management, outsourcing governance, and digital transformation.
**Key Responsibilities:**
**Client Engagement & Delivery Leadership**
+ Serve as the primary point of contact for ITO clients, ensuring high levels of satisfaction and trust.
+ Lead the end-to-end delivery of managed IT services, including infrastructure, applications, and service desk operations.
+ Oversee service level agreements (SLAs), key performance indicators (KPIs), and continuous improvement initiatives.
**Strategic Planning & Transformation**
+ Drive innovation and transformation initiatives, including cloud migration, automation, and AI-enabled service delivery.
+ Collaborate with clients to align IT services with business objectives and digital strategies.
**Team & Stakeholder Management**
+ Lead cross-functional teams across geographies, ensuring effective collaboration and performance.
+ Mentor and develop junior team members, fostering a culture of excellence and continuous learning.
**Financial & Contract Management**
+ Manage budgets, forecasts, and profitability of ITO engagements.
+ Ensure compliance with contractual obligations and support contract renewals and expansions.
**Risk & Compliance**
+ Identify and mitigate delivery risks, ensuring adherence to EY's risk management and compliance frameworks.
+ Support audits, security assessments, and regulatory compliance efforts.
**To qualify for the role, you must have**
+ Bachelor's degree in Information Technology, Computer Science, Engineering, or related field; MBA or relevant Master's preferred.
+ 15+ years of experience in IT outsourcing, managed services, or IT operations, with at least 5 years in a senior leadership role.
+ Proven experience managing large-scale, multi-tower ITO engagements.
+ Strong understanding of ITIL, cloud platforms (AWS, Azure, GCP), and service management tools (e.g., ServiceNow).
+ Excellent communication, negotiation, and stakeholder management skills.
+ PMP, ITIL, or similar certifications are a plus.
**What we offer you**
At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more .
+ We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $151,500 to $46,000. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is 181,800 to 393,200. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
+ Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year.
+ Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
**Are you ready to shape your future with confidence? Apply today.**
EY accepts applications for this position on an on-going basis.
For those living in California, please click here for additional information.
EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.
**EY | Building a better working world**
EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.
Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.
EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.
EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at .
At EY, we're all in to shape your future with confidence.
We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.
**Technology Consulting - Managed Services - Information Technology Outsourcing (ITO) - Senior Manager**
**Job Summary:**
As a Senior Manager in EY's Managed Services practice, you will lead the delivery and transformation of large-scale Information Technology Outsourcing (ITO) engagements. You will be responsible for managing client relationships, driving operational excellence, and ensuring service delivery aligns with contractual commitments and EY's quality standards. This role requires a strategic thinker with deep experience in IT service management, outsourcing governance, and digital transformation.
**Key Responsibilities:**
**Client Engagement & Delivery Leadership**
+ Serve as the primary point of contact for ITO clients, ensuring high levels of satisfaction and trust.
+ Lead the end-to-end delivery of managed IT services, including infrastructure, applications, and service desk operations.
+ Oversee service level agreements (SLAs), key performance indicators (KPIs), and continuous improvement initiatives.
**Strategic Planning & Transformation**
+ Drive innovation and transformation initiatives, including cloud migration, automation, and AI-enabled service delivery.
+ Collaborate with clients to align IT services with business objectives and digital strategies.
**Team & Stakeholder Management**
+ Lead cross-functional teams across geographies, ensuring effective collaboration and performance.
+ Mentor and develop junior team members, fostering a culture of excellence and continuous learning.
**Financial & Contract Management**
+ Manage budgets, forecasts, and profitability of ITO engagements.
+ Ensure compliance with contractual obligations and support contract renewals and expansions.
**Risk & Compliance**
+ Identify and mitigate delivery risks, ensuring adherence to EY's risk management and compliance frameworks.
+ Support audits, security assessments, and regulatory compliance efforts.
**To qualify for the role, you must have**
+ Bachelor's degree in Information Technology, Computer Science, Engineering, or related field; MBA or relevant Master's preferred.
+ 15+ years of experience in IT outsourcing, managed services, or IT operations, with at least 5 years in a senior leadership role.
+ Proven experience managing large-scale, multi-tower ITO engagements.
+ Strong understanding of ITIL, cloud platforms (AWS, Azure, GCP), and service management tools (e.g., ServiceNow).
+ Excellent communication, negotiation, and stakeholder management skills.
+ PMP, ITIL, or similar certifications are a plus.
**What we offer you**
At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more .
+ We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $151,500 to $46,000. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is 181,800 to 393,200. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
+ Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year.
+ Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
**Are you ready to shape your future with confidence? Apply today.**
EY accepts applications for this position on an on-going basis.
For those living in California, please click here for additional information.
EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.
**EY | Building a better working world**
EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.
Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.
EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.
EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at .
View Now
8
Technology Consulting - Managed Services - Information Technology Outsourcing (ITO) - Senior Manager
08830 Iselin, New Jersey
EY
Posted 1 day ago
Job Viewed
Job Description
Location: Anywhere in Country
At EY, we're all in to shape your future with confidence.
We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.
**Technology Consulting - Managed Services - Information Technology Outsourcing (ITO) - Senior Manager**
**Job Summary:**
As a Senior Manager in EY's Managed Services practice, you will lead the delivery and transformation of large-scale Information Technology Outsourcing (ITO) engagements. You will be responsible for managing client relationships, driving operational excellence, and ensuring service delivery aligns with contractual commitments and EY's quality standards. This role requires a strategic thinker with deep experience in IT service management, outsourcing governance, and digital transformation.
**Key Responsibilities:**
**Client Engagement & Delivery Leadership**
+ Serve as the primary point of contact for ITO clients, ensuring high levels of satisfaction and trust.
+ Lead the end-to-end delivery of managed IT services, including infrastructure, applications, and service desk operations.
+ Oversee service level agreements (SLAs), key performance indicators (KPIs), and continuous improvement initiatives.
**Strategic Planning & Transformation**
+ Drive innovation and transformation initiatives, including cloud migration, automation, and AI-enabled service delivery.
+ Collaborate with clients to align IT services with business objectives and digital strategies.
**Team & Stakeholder Management**
+ Lead cross-functional teams across geographies, ensuring effective collaboration and performance.
+ Mentor and develop junior team members, fostering a culture of excellence and continuous learning.
**Financial & Contract Management**
+ Manage budgets, forecasts, and profitability of ITO engagements.
+ Ensure compliance with contractual obligations and support contract renewals and expansions.
**Risk & Compliance**
+ Identify and mitigate delivery risks, ensuring adherence to EY's risk management and compliance frameworks.
+ Support audits, security assessments, and regulatory compliance efforts.
**To qualify for the role, you must have**
+ Bachelor's degree in Information Technology, Computer Science, Engineering, or related field; MBA or relevant Master's preferred.
+ 15+ years of experience in IT outsourcing, managed services, or IT operations, with at least 5 years in a senior leadership role.
+ Proven experience managing large-scale, multi-tower ITO engagements.
+ Strong understanding of ITIL, cloud platforms (AWS, Azure, GCP), and service management tools (e.g., ServiceNow).
+ Excellent communication, negotiation, and stakeholder management skills.
+ PMP, ITIL, or similar certifications are a plus.
**What we offer you**
At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more .
+ We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $151,500 to $46,000. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is 181,800 to 393,200. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
+ Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year.
+ Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
**Are you ready to shape your future with confidence? Apply today.**
EY accepts applications for this position on an on-going basis.
For those living in California, please click here for additional information.
EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.
**EY | Building a better working world**
EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.
Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.
EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.
EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at .
At EY, we're all in to shape your future with confidence.
We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.
**Technology Consulting - Managed Services - Information Technology Outsourcing (ITO) - Senior Manager**
**Job Summary:**
As a Senior Manager in EY's Managed Services practice, you will lead the delivery and transformation of large-scale Information Technology Outsourcing (ITO) engagements. You will be responsible for managing client relationships, driving operational excellence, and ensuring service delivery aligns with contractual commitments and EY's quality standards. This role requires a strategic thinker with deep experience in IT service management, outsourcing governance, and digital transformation.
**Key Responsibilities:**
**Client Engagement & Delivery Leadership**
+ Serve as the primary point of contact for ITO clients, ensuring high levels of satisfaction and trust.
+ Lead the end-to-end delivery of managed IT services, including infrastructure, applications, and service desk operations.
+ Oversee service level agreements (SLAs), key performance indicators (KPIs), and continuous improvement initiatives.
**Strategic Planning & Transformation**
+ Drive innovation and transformation initiatives, including cloud migration, automation, and AI-enabled service delivery.
+ Collaborate with clients to align IT services with business objectives and digital strategies.
**Team & Stakeholder Management**
+ Lead cross-functional teams across geographies, ensuring effective collaboration and performance.
+ Mentor and develop junior team members, fostering a culture of excellence and continuous learning.
**Financial & Contract Management**
+ Manage budgets, forecasts, and profitability of ITO engagements.
+ Ensure compliance with contractual obligations and support contract renewals and expansions.
**Risk & Compliance**
+ Identify and mitigate delivery risks, ensuring adherence to EY's risk management and compliance frameworks.
+ Support audits, security assessments, and regulatory compliance efforts.
**To qualify for the role, you must have**
+ Bachelor's degree in Information Technology, Computer Science, Engineering, or related field; MBA or relevant Master's preferred.
+ 15+ years of experience in IT outsourcing, managed services, or IT operations, with at least 5 years in a senior leadership role.
+ Proven experience managing large-scale, multi-tower ITO engagements.
+ Strong understanding of ITIL, cloud platforms (AWS, Azure, GCP), and service management tools (e.g., ServiceNow).
+ Excellent communication, negotiation, and stakeholder management skills.
+ PMP, ITIL, or similar certifications are a plus.
**What we offer you**
At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more .
+ We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $151,500 to $46,000. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is 181,800 to 393,200. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
+ Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year.
+ Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
**Are you ready to shape your future with confidence? Apply today.**
EY accepts applications for this position on an on-going basis.
For those living in California, please click here for additional information.
EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.
**EY | Building a better working world**
EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.
Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.
EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.
EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at .
View Now
9