1,435 Tax Officer jobs in the United States

There has never been a better time to bring your values and talents to the collaborative team at the Vermont Department of Taxes. The rewarding work we do supports this brave little state and helps shape its future. We work with proven, dynamic technologies to fund initiatives that preserve the environment, build vibrant communities, strengthen families, and so much more. Discover new opportunities, learn new skills, and solve problems with our dedicated and supportive team.

The Department of Taxes' Compliance Division seeks a talented individual who wants to support public programs through the accurate and equitable collection of Vermont taxes. This position will be involved with the review of taxpayer records for compliance and provide education to taxpayers.

Key responsibilities of this position include but are not limited to:

• Collect unpaid taxes on behalf of the state via phone, or otherwise
• Arrange formal payment agreements, propose settlements, and when appropriate, waive selected penalties
• Establishment of personal liability and initiating bank/wage garnishment orders and property liens
• Education and outreach to taxpayers to promote and achieve voluntary compliance

The ideal candidate will:

• Be inquisitive, collaborative, digitally proficient and self-motivated
• Have a desire to learn new skills and software used for tax administration
• Excellent communication skills, including the ability to communicate challenging topics to individuals with varied backgrounds
• Have a desire to continue to learn and grow

This Montpelier based position offers a hybrid schedule, professional development opportunities, and a solid career ladder. Vermont State offers affordable and broad medical, leave, and retirement benefits. For questions, please e-mail For additional information about employee satisfaction and benefits, please visit our website.

The hourly salary rate for this position ranges from $26.57 to $1.49, and State of Vermont benefits are very competitive. The annualized salary for this position ranges from approximately 55,265.60 to 86,299.20. The salary range reflects the minimum and maximum salary potential in the assigned pay grade, and the annualized salary figure is calculated based on 2080 hours of annual compensation and does not include authorized overtime or other compensation. It also does not include any time taken off payroll. The starting salary for this position may be negotiable depending on experience and qualifications.

This position, Tax Compliance Officer IV, is open to all State employees and external applicants. Please note that this position is being recruited at multiple levels. If you would like to be considered for more than one level, you MUST apply to the specific Job Requisition.

Level II: 51973

Level III: 51974

Level IV: 52623

If you would like more information about this position, please contact Resumes will not be accepted via e-mail. You must apply online to be considered. Please note that multiple positions in the same work location may be filled from this job posting.

Duties are performed primarily in a standard office setting. Workload is consistently heavy with constant need for prompt and accurate decision making. Duties involve sensitive, sometimes controversial subject which may lead to emotional and adversarial situations. Incumbents must be able to function independently in a confrontational, even hostile environment, must be able to prioritize their own workload and multi-task effectively. Incumbents in this position may be required to interact with lawyers and accountants, confront taxpayers on their premises, and testify in court. Duties are highly confidential in nature. Occasional travel may require use of state vehicle or private means of transportation.

Minimum Qualifications:

Four (4) years or more of professional level experience in collection of debts, adjustment of claims, determination of financial responsibility, handling accounts receivable, negotiating, or investigation of financial background.

OR

Five (5) years or more of experience in tax preparation or relatable customer service experience.

Total Compensation:

As a State employee you are offered a great career opportunity, but it's more than a paycheck. The State's total compensation package features an outstanding set of employee benefits that are worth about 30% of your total compensation, including:

• 80% State paid medical premium and a dental plan at no cost for employees and their families
• Work/Life balance: 11 paid holidays each year and a generous leave plan
• State Paid Family and Medical Leave Insurance (FMLI)
• Two ways to save for your retirement: A State defined benefit pension plan and a deferred compensation 457(b) plan
• Tuition Reimbursement
• Flexible spending healthcare and childcare reimbursement accounts
• Low cost group life insurance
• Incentive-based Wellness Program
• Qualified Employer for Public Service Student Loan Forgiveness Program

Want the specifics? Explore the Benefits of State Employment on our website.

Equal Opportunity Employer:

The State of Vermont celebrates diversity, and is committed to providing an environment of mutual respect and meaningful inclusion that represents a variety of backgrounds, perspectives, and skills. The State does not discriminate in employment on the basis of race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, membership in an employee organization, family medical history or genetic information, or family or parental status. The State's employment decisions are merit-based. Retaliatory adverse employment actions by the State are forbidden.

Empower Customers with Tax Expertise

You will work on-site from a TurboTax location, serving customers both in-person and virtually using Intuit TurboTax products. Your ability to demonstrate understanding of each customer's unique situation, and connect with them on a personal level is critical to alleviating the stress some may feel when tackling their taxes.

You will provide full service tax return preparation, tax advice, calculations, and software/product support. Whether assisting with simple W2 filings, navigating life events (marriage, children, elder care), or handling more complex tax scenarios like business income, amendments, or investments, you will serve as the go-to expert for your clients.

• Provide Hands-On Tax Advice - Give expert guidance and complete preparation services for TurboTax clients, handling simple to complex tax situations (e.g., personal and business income, deductions optimization, amendments).
• Facilitate Discovery Sessions and Tax Reviews - Help uncover deductions, minimize tax liabilities, maximize refunds, and provide future tax planning advice.
• Utilize Resources Effectively - Deliver accurate tax solutions in personalized everyday language by leveraging resources such as government websites, professional tools, and team expertise.
• Build a Robust Customer Base - Cultivate a loyal client base through proactive outreach, engagement, and relationship-building activities.
• Represent TurboTax in the Community - Enthusiastically represent the brand in your local community and educate customers about TurboTax offerings.
• Deliver Exceptional Customer Experience - Create a positive experience for clients, professionalism, and genuine interest in helping achieve their financial goals (e.g., saving for retirement, college funds, weddings, or vacations).