304 Team Lead jobs in Albuquerque

**Description**
SAIC is currently seeking a motivated, career and customer service-oriented Lead Desktop Support Technician to support a role with our federal client.
The Lead Desktop Support Technician Lead will supervise a team of Desktop Support Technicians requiring a high level of customer service and technical proficiency to more than 1,800 users, both on-site and at regional offices. The Lead Desktop Support Technician will be responsible for managing and delivering professional, high-quality services directly to the customer, providing both remote and in-person support. The candidate must have strong communication skills, be capable of reporting to all levels of management and attend meetings to present information when required.
**Primary Responsibilities:**
+ Provide support to Desktop Support Technicians who are diagnosing, troubleshooting, and supporting user issues.
+ Coordinate customer and support issues to ensure timely distribution of knowledge and productivity and positive impact on customer satisfaction.
+ Monitor intake of incidents and route to desktop technicians. Assign incidents based on skills and work capacity.
+ Recommends systems modifications to reduce user problems. Possesses and applies expertise across key tasks and high impact assignments. Plans and leads major technology assignments. Evaluates performance results and recommends major changes affecting short-term project growth and success. Functions as a technical expert across multiple project assignments. May supervise others.
+ Manages inventory of all desktop equipment, whether consumables or items tracked in the Asset Management database.
+ Hardware Asset Support (Non-Mobile Devices) for additional Hardware requirements. Troubleshoots and resolves escalated Incidents and Service Requests; document new or frequently exercised resolution strategies in a Knowledge Based articles and send to Tier I for upload to the KBA repository. Configure, install and troubleshoot client approved software including operating system (OS). Deploy and support client standard workstation images and approved software. Manually install and upgrade desktop software for individual instances/users as needed.
+ Timely follow up with customers to ensure problems are resolved successfully and satisfactorily.
+ Strong ability to provide creative solutions to customer problems.
+ Troubleshoot user workstation configuration issues. Monitor usage of licensed software to ensure that client has the appropriate amount and type of licenses.
+ Provide round-the-clock, on-call services as needed to resolve VIP incidents escalated to Tier II occurring outside of Standard Business Hours. Assist Users with COTS IT Software questions and concerns. Where needed, escalate for resolution with higher Tiers support.
+ Resolve technical problems and answer queries by telephone or self-service ticket in support of internal and/or outside customer computer hardware, software, network, system/application access, and telecommunications systems. Diagnoses, identifies, isolates, and analyzes problems utilizing historical database records. May route calls to product line specialists, application, or system support specialists.
+ Maintains and updates records and tracking databases. Alerts management to recurring problems and patterns of problems.
+ Other duties as assigned.
+ Salary:125-130k.
**Qualifications**
**Required:**
+ Bachelor's Degree and 5+ years' experience or equivalent experience and education.
+ 10+ years relevant experience required.
+ Experience managing teams and distributing workload, preferably within the Federal Government.
+ In-depth Desktop Support (Preferably on a Federal Contract).
+ Significant Experience supporting Windows 10, O365 products, Active Directory and MDM solutions.
+ Experience installing and troubleshooting Apple products ranging from MAC OS X, iPhones, iPads, and hardware.
+ Previous experience using ITSM tools for ticket tracking.
+ Ability to travel up to 10%.
+ Ability to share On-Call Rotations.
+ Must be a U.S. Citizen.
+ Must have an active TS or DOE Q Clearance.
**Desired:**
+ Dell technician certification.
REQNUMBER:
SAIC is a premier technology integrator, solving our nation's most complex modernization and systems engineering challenges across the defense, space, federal civilian, and intelligence markets. Our robust portfolio of offerings includes high-end solutions in systems engineering and integration; enterprise IT, including cloud services; cyber; software; advanced analytics and simulation; and training. We are a team of 23,000 strong driven by mission, united purpose, and inspired by opportunity. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $6.5 billion. For more information, visit saic.com. For information on the benefits SAIC offers, see Working at SAIC. EOE AA M/F/Vet/Disability

Description

Looking for an opportunity to make an impact?

At Leidos, we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customers' success. We empower our teams, contribute to our communities, and operate sustainable. Everything we do is built on a commitment to do the right thing for our customers, our people, and our community. Our Mission, Vision, and Values guide the way we do business.

Your greatest work is ahead!

Leidos is actively seeking a passionate, detailed-oriented problem-solver to serve as a Missile Flight Software Developer Lead in support of the Hypersonics Division. As the central point of contact for software development, you will lead the software team on our hypersonic initiative in both offensive and defensive programs, focusing on developing, integrating, and testing major software capabilities such as mission execution, power and thermal monitoring, sensors and instrumentation, telemetry, command and control, communications, networks, mission planning, and system infrastructure. These positions may include development using embedded computing technologies such as drivers, flash memory, bootloaders, board support packages, PCBs, JTAG, real-time operating system (RTOS), single board computers, system-on-chip (SoC), and hardware interfaces and protocols. Our software roles on hypersonic systems require strong skills in a programming language relevant to airborne systems (C, C++, or Rust) and proficiency with Linux or RTOS computing fundamentals such as command line operations, system administration, inter-process or inter-task communication, shell scripting, deployment, and package management. This position includes coordination across multiple engineering disciplines and collaboration across teams. Candidates should be familiar with Agile development methodologies and use of one or more Agile tools, such as Atlassian Jira, Trello, or Monday.com?Prior Software Lead experience on tactical systems is essential to successful productivity and execution of the position.Our team is solving the world's toughest security challenges for customers with "can't fail" missions. To explore and learn more, click here ( !

Are you ready to make an impact? Share your resume with us today!

Primary Responsibilities.

• Software Lead: Provide oversight and technical direction of a team of software developers through software lifecycles.

• Software Development: Experience with specification, design, development, integration, installation/deployment, and maintenance of flight software for missile/weapon platforms, unmanned systems, and/or ground control/support systems?

• Programming Languages: Skill in one or more programming languages used in applications and front end software, such as Python, .NET/C#, Java, C++, Qt, Swift/Objective-C, and XML.

• Agile Development: Experience with Agile methodologies and tools like the Atlassian Jira, Trello, Monday.com.

• Problem-Solving: Ability to comprehend changes, determine their impact to existing implementations, synthesize them into working designs, describe them (written and verbal), and methodically make updates with appropriate understandings of dependency chains and risk.

• Collaboration: Work independently in a fast-paced, collaborative environment?

• Mission Support Software: Creating software and infrastructure for ground test facilities, autonomous logistics, and operator training?

• Avionics Flight Software: Designing and implementing software for embedded flight systems?

• Specialized Areas: Experience with autonomous systems, verification & validation, and avionics flight software is beneficial?

• Perform other related job duties as required

Basic Qualifications.

• A Bachelor's degree in Electrical Engineering, Computer Engineering, Aerospace Engineering, or a related field or equivalent degree from an ABET-accredited university. Candidate should have? 12 years ?of relevant experience.

• Experience in development of software products or simulations using C, C++, Rust, C#, or Java is required. Candidate must demonstrate competency of development in at least one of these languages with an ability to work independently and collaborate closely with team members.

• Individual must be a self-starter with excellent communication and organizational skills

• Aptitude with Linux and Windows operating systems and their respective development tools/IDEs, scripts, debuggers, and administrative features is also expected.

• Proven significant experience working with inter-disciplinary teams to solve challenging technical problems

• Strong technical background in large integrated products.

• Excellent communication and teamwork abilities.

• Proficiency in MS Office programs (Word, Excel, PowerPoint).

• Must be able to obtain and maintain a Secret Clearance

• Position is located in Huntsville Alabama or Albuquerque NM. If the position is filled in Albuquerque NM, frequent travel to Huntsville will be required a few times a month.

Preferred Qualifications.

• Prior work in DoD Missile, Reentry Vehicle, or Hypersonics fields.

• A detailed understanding of the top-down systems engineering process for architecture development and bottoms-up verification

• Thorough understanding of the DoD acquisition processes and methods

• Experience with Agile/Scrum, unmanned aircraft or robotics, embedded development, digital communications, real-time development, and software safety.

• Knowledge of various development tools for testing, requirements, design, build and release, regression testing, configuration management, collaboration, and issue tracking can also be beneficial?

• Ability to obtain Top Secret Clearance is a plus

• Ability to stay focused and succeed in dynamic and fast paced environments

• Strong written and verbal communication skills and attention to detail

• Organizational skills to document work and interface with team members to ensure flow of information

• Demonstrated solid understanding and intuition of the functionality and interdependency of Hypersonic systems

• Demonstrated ability to work with the customer to clarify program challenges and/or system requirements

At Leidos, we don't want someone who "fits the mold"-we want someone who melts it down and builds something better. This is a role for the restless, the over-caffeinated, the ones who ask, "what's next?" before the dust settles on "what's now."

If you're already scheming step 20 while everyone else is still debating step 2. good. You'll fit right in.

Original Posting:

August 28, 2025

For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.

Pay Range:

Pay Range $126,100.00 - $227,950.00

The Leidos pay range for this job level is a general guideline onlyand not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

REQNUMBER: R- -OTHLOC-6759

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Leidos will consider qualified applicants with criminal histories for employment in accordance with relevant Laws. Leidos is an equal opportunity employer/disability/vet.

**Description**
Looking for an opportunity to make an impact?
At Leidos, we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customers' success. We empower our teams, contribute to our communities, and operate sustainable. Everything we do is built on a commitment to do the right thing for our customers, our people, and our community. Our Mission, Vision, and Values guide the way we do business.
Your greatest work is ahead!
Leidos is actively seeking a passionate, detailed-oriented problem-solver to serve as a **Missile Flight Software Developer Lead** in support of the Hypersonics Division. As the central point of contact for software development, you will lead the software team on our hypersonic initiative in both offensive and defensive programs, focusing on developing, integrating, and testing major software capabilities such as mission execution, power and thermal monitoring, sensors and instrumentation, telemetry, command and control, communications, networks, mission planning, and system infrastructure. These positions may include development using embedded computing technologies such as drivers, flash memory, bootloaders, board support packages, PCBs, JTAG, real-time operating system (RTOS), single board computers, system-on-chip (SoC), and hardware interfaces and protocols. Our software roles on hypersonic systems require strong skills in a programming language relevant to airborne systems (C, C++, or Rust) and proficiency with Linux or RTOS computing fundamentals such as command line operations, system administration, inter-process or inter-task communication, shell scripting, deployment, and package management. This position includes coordination across multiple engineering disciplines and collaboration across teams. Candidates should be familiar with Agile development methodologies and use of one or more Agile tools, such as Atlassian Jira, Trello, or Monday.com. Prior Software Lead experience on tactical systems is essential to successful productivity and execution of the position.Our team is solving the world's toughest security challenges for customers with "can't fail" missions. To explore and learn more, click here ( !
Are you ready to make an impact? Share your resume with us today!
Primary Responsibilities.
+ Software Lead: Provide oversight and technical direction of a team of software developers through software lifecycles.
+ Software Development: Experience with specification, design, development, integration, installation/deployment, and maintenance of flight software for missile/weapon platforms, unmanned systems, and/or ground control/support systems 
+ Programming Languages: Skill in one or more programming languages used in applications and front end software, such as Python, .NET/C#, Java, C++, Qt, Swift/Objective-C, and XML.
+ Agile Development: Experience with Agile methodologies and tools like the Atlassian Jira, Trello, Monday.com.
+ Problem-Solving: Ability to comprehend changes, determine their impact to existing implementations, synthesize them into working designs, describe them (written and verbal), and methodically make updates with appropriate understandings of dependency chains and risk.
+ Collaboration: Work independently in a fast-paced, collaborative environment. 
+ Mission Support Software: Creating software and infrastructure for ground test facilities, autonomous logistics, and operator training. 
+ Avionics Flight Software: Designing and implementing software for embedded flight systems. 
+ Specialized Areas: Experience with autonomous systems, verification & validation, and avionics flight software is beneficial. 
+ Perform other related job duties as required
Basic Qualifications.
+ A Bachelor's degree in Electrical Engineering, Computer Engineering, Aerospace Engineering, or a related field or equivalent degree from an ABET-accredited university. Candidate should have  **12 years**  of relevant experience.
+ Experience in development of software products or simulations using C, C++, Rust, C#, or Java is required. Candidate must demonstrate competency of development in at least one of these languages with an ability to work independently and collaborate closely with team members.
+ Individual must be a self-starter with excellent communication and organizational skills
+ Aptitude with Linux and Windows operating systems and their respective development tools/IDEs, scripts, debuggers, and administrative features is also expected.
+ Proven significant experience working with inter-disciplinary teams to solve challenging technical problems
+ Strong technical background in large integrated products.
+ Excellent communication and teamwork abilities.
+ Proficiency in MS Office programs (Word, Excel, PowerPoint).
+ Must be able to obtain and maintain a Secret Clearance
+ Position is located in Huntsville Alabama or Albuquerque NM. If the position is filled in Albuquerque NM, frequent travel to Huntsville will be required a few times a month.
Preferred Qualifications.
+ Prior work in DoD Missile, Reentry Vehicle, or Hypersonics fields.
+ A detailed understanding of the top-down systems engineering process for architecture development and bottoms-up verification
+ Thorough understanding of the DoD acquisition processes and methods
+ Experience with Agile/Scrum, unmanned aircraft or robotics, embedded development, digital communications, real-time development, and software safety.
+ Knowledge of various development tools for testing, requirements, design, build and release, regression testing, configuration management, collaboration, and issue tracking can also be beneficial. 
+ Ability to obtain Top Secret Clearance is a plus
+ Ability to stay focused and succeed in dynamic and fast paced environments
+ Strong written and verbal communication skills and attention to detail
+ Organizational skills to document work and interface with team members to ensure flow of information
+ Demonstrated solid understanding and intuition of the functionality and interdependency of Hypersonic systems
+ Demonstrated ability to work with the customer to clarify program challenges and/or system requirements
At Leidos, we don't want someone who "fits the mold"-we want someone who melts it down and builds something better. This is a role for the restless, the over-caffeinated, the ones who ask, "what's next?" before the dust settles on "what's now."
If you're already scheming step 20 while everyone else is still debating step 2. good. You'll fit right in.
**Original Posting:**
August 28, 2025
For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.
**Pay Range:**
Pay Range $126,100.00 - $227,950.00
The Leidos pay range for this job level is a general guideline onlyand not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
REQNUMBER: R- -OTHLOC-6759
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Leidos will consider qualified applicants with criminal histories for employment in accordance with relevant Laws. Leidos is an equal opportunity employer/disability/vet.

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