6,429 Team Operations Director jobs in the United States

Job Description

Job Description

Description:

Total Warehouse Inc. is seeking an experienced and results-driven Director of Service Operations to lead and oversee all service-related operations. Reporting directly to the CEO, this role will be responsible for the overall strategy, leadership, and performance of the service department, including managing a team of service technicians and ensuring the highest levels of service quality and customer satisfaction. This position requires a dynamic, forward-thinking leader who can develop and execute strategies that drive operational excellence, revenue growth, and cost efficiency within the service sector of the company.

Requirements:

Key Responsibilities: Strategic Planning

• Develop and implement long-term service strategies aligned with company goals to improve service delivery, profitability, and customer satisfaction.
• Design scalable service frameworks across regions, including technician structures, service site operations, and support systems.

Team Leadership

• Lead and inspire multi-state service teams, including managers, technicians, and support staff.
• Promote a culture of accountability, development, and engagement.
• Build leadership pipelines and technician career paths through training and performance programs.

Operational Excellence

• Optimize service workflows and technician dispatch processes using Oracle NetSuite and mobile technology tools.
• Ensure adherence to SLAs, safety standards, and compliance regulations across all operations.
• Drive efficiency through process improvements and best practice implementation.

Financial Management

• Own the Service P&L: manage departmental budgets, labor allocation, pricing models, and cost controls.
• Implement margin-enhancing strategies and monitor TCO-reduction efforts in alignment with company objectives.

Performance Monitoring

• Build and manage robust KPI dashboards to track technician performance, service profitability, turnaround time, warranty rates, and customer feedback.
• Leverage real-time data for decision-making, forecasting, and departmental planning.
• Drive strategic lean events (VSM, Kaizen, etc.); update knowledge and applications of Lean tools, 6S, Six Sigma and Project Management.

Customer Satisfaction

• Ensure prompt and high-quality service delivery that meets or exceeds customer expectations.
• Monitor feedback and proactively resolve escalations and systemic service issues.
• Support customer retention and growth through consistent service excellence.

Qualifications & Experience:

• 10+ years in service operations leadership, preferably in material handling, industrial services, or related sectors.
• Proven experience in structuring and scaling technician teams and service programs across multiple states.
• Strong financial acumen, including budgeting, forecasting, and P&L ownership.
• Expertise in KPI development, performance analytics, and tech-enabled service delivery.
• Familiarity with Oracle NetSuite or similar ERP/asset management platforms.
• Exceptional leadership, communication, and interpersonal skills.
• Strategic thinker with a hands-on approach and a passion for innovation and continuous improvement.
• Bachelor’s degree required; MBA or advanced certifications in Operations, Engineering, or Financial Management preferred.
• Black Belt Six Sigma Certification

Key Competencies:

• Leadership & Management: Inspire, delegate, and develop high-performing teams.
• Strategic Thinking: Ability to see the big picture while executing tactical improvements.
• Operational Expertise: Deep understanding of field service operations and asset lifecycle.
• Customer Focus: Champion of service excellence and customer experience.
• Analytical Rigor: Data-driven decision-maker with strong problem-solving skills.
• Communication: Clear, persuasive communicator with stakeholders at all levels.

Imagine yourself.
+ Doing meaningful work that makes an everyday impact on the world around you.
+ Owning your ambition and fueling your career growth.
+ Leading a team to best of the best operations performance and associate experience
We want to enable and see your best. We have important work to do.
At **Hach** ( ), a Veralto company, we ensure water quality for people around the world, and every team member plays a vital role in that mission. Our founding vision is to make water analysis better-faster, simpler, greener, and more informative. We accomplish this through teamwork, customer partnerships, passionate experts, and reliable, easy-to-use solutions.
As part of our team and the broader Veralto ( network, you'll be part of a unique work environment where purpose meets possibility: where you'll make an immediate, measurable impact on a global scale by enabling the world's everyday water needs, and where you'll have opportunities to foster your professional development and fuel your career growth.
Motivated by the highest possible stakes in climate change and global health, we're working together within a rapidly digitizing industry to find innovative technologies that guarantee the safety of our water and our environment. More about us: Summary:**
Reporting to the VP of Global Operations, the Operations Director leads a multi-functional team in delivering world-class customer service, measured by Safety, Quality, Delivery, Inventory, and Productivity (SQDIP). This role has two key objectives: guiding the team through a complex operational environment using the core principles of lean manufacturing, and recognizing, developing, and empowering the associates they have the privilege to lead.
This leader will drive breakthrough initiatives by developing Level 4 Policy Deployment aligned with Group Operations goals, resourcing and executing key activities, and applying Kaizen methodologies to deliver impactful results. They will foster a strong Veralto Enterprise System (VES) culture, enabling sustainable business growth, continuous improvement, and robust organizational succession planning.
This position is part of the Global Operations team and is based on-site at Hach's headquarters in Loveland, Colorado.
**Essential Job Duties:**
+ Develop and drive a comprehensive lean conversion plan for the site using Veralto Enterprise System (VES) tools and resources, building a team committed to continuous improvement and strong organizational succession.
+ Provide overall leadership and direction for a factory supervisory team overseeing diverse manufacturing processes, including printed circuit board production, machining, plastic injection molding, and instrument assembly.
+ Partner with R&D and commercial leadership to successfully launch new products, resolve quality challenges, and fulfill customer needs.
+ Collaborate with other L2 leaders and global stakeholders to design and implement strategic programs that align with business priorities and exceed customer expectations.
+ Oversee tactical procurement and materials management in the plant, partnering with strategic sourcing teams on supply chain initiatives, supplier continuity, vendor rationalization, and insource/outsource decisions.
+ Direct daily plant operations to achieve key SQDIP metrics (Safety, Quality, Delivery, Inventory, and Productivity).
+ Develop and monitor monthly operating budgets and capital projects, ensuring alignment with site and enterprise goals.
+ Partner with global cross-functional teams to anticipate and meet customer requirements.
+ Lead the Materials team to enhance the effectiveness of Kanban systems and ensure supply chain optimization.
+ Ensure supplier blanket management, part expediting, inventory accuracy, and transactional integrity across materials operations.
+ Drive VES fundamentals by creating a Kaizen Funnel aligned to SQDIP goals and Core Value Drivers (CVDs).
+ Lead Lean conversion initiatives on select production lines to deliver breakthrough results.
+ Monitor Policy Deployment initiatives, identifying operational breakthroughs and ensuring action plans are properly resourced and achievable.
+ Champion environmental, health, and safety (EHS) processes and embed a safety-first culture throughout the site.
+ Enlist all associates in a shared commitment to excellence by communicating timely and relevant business information.
+ Promote a diverse and inclusive workplace, collaborating with HR and direct reports to execute effective engagement and retention strategies.
+ Develop talent across all levels to prepare associates for increasing responsibility, supporting succession planning, OTA (Organization Talent Assessment), and robust performance management practices.
+ Foster associate engagement and alignment with company objectives, reinforcing operational discipline and a high-performance mindset.
**Minimum Requirements:**
+ Bachelor's Degree required (Industrial or Engineering degree a plus).
+ Masters/ MBA preferred.
+ 10 years of leadership experience in an Operations / Manufacturing setting.
+ Multifunction manufacturing leadership experience.
+ Experience in Chemistry, Medical Device or Pharmaceutical Industry.
+ Demonstrated VES / Process Improvement mindset and experience.
+ Excellent data analytical and modeling skills required while displaying financial and business acumen.
+ Motivated, flexible, and creative leader; able to prioritize, multi-task, and work in a fast paced, demanding and changing environment.
+ Strong executive presence, communication skills, emotional intelligence, collaboration and partnering skills, with the ability to interact with all levels of the organization.
+ MS Office skills, Oracle, and Power BI.
**We Offer:**
+ Paid time off
+ Professional onboarding and training options
+ Powerful team looking forward to working with you
+ Career coaching and development opportunities
+ Health benefits
+ 401(k)
Hach is proud to part of the Water Quality segment of Veralto (NYSE: VLTO), a $5B global leader dedicated to ensuring access to clean water, safe food and medicine, and trusted essential goods. When you join Verlato's vibrant global network of 16,000 associates, you join a unique culture and work environment _where purpose meets possibility_ : where the work you do has an everyday impact on the resources and essentials we all rely on, and where you'll have valuable opportunities to deepen your skillset, pursue your ambitions, and grow your career. Together, we're Safeguarding the World's Most Vital Resources-and building rewarding careers along the way.
For Colorado roles only: _We anticipate this requisition will be open for a minimum of five days, though it may be open for a longer period of time. We encourage your prompt application._
**US ONLY** **:**
The below range reflects the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range. This range may be modified in the future. An associate's position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs.
The compensation range for this role is $88800 - 221900 USD per year.
We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.
Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
US residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Veralto Corporation and all Veralto Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.
The EEO posters are available **here ( .
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us at to request accommodation.
**Unsolicited Assistance**
We do not accept unsolicited assistance from any headhunters or recruitment firms for any of our job openings. All resumes or profiles submitted by search firms to any employee at any of the Veralto companies ( , in any form without a valid, signed search agreement in place for the specific position, approved by Talent Acquisition, will be deemed the sole property of Veralto and its companies. No fee will be paid in the event the candidate is hired by Veralto and its companies because of the unsolicited referral.
Veralto and all Veralto Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

Join the largest manufacturer of tile and natural stone in the United States and watch your career stand out with Dal-Tile, a subsidiary of Mohawk Industries.
Our close-knit team of dedicated professionals has made us the success we are today. In exchange for their hard work, we support our people with a family-friendly work environment, a commitment to promoting from within, unique benefits that go beyond just medical and dental, and a belief that every employee deserves a productive life outside of work. If this sounds outstanding to you, take the first step forward and explore a career with Dal-Tile.
The Director Operations is a high-level leader responsible for overseeing and guiding the strategic direction of the Sales Operations function. This role will engage in the strategic planning, resources allocation, and collaboration to effectively drive strategies surrounding sales solutions, process improvements and execution.
**_This employee can be based out of Boston or Hartford_** ***
**_This role will incur heavy travel (weekly)*_**
**Expected base pay rates for the role will be between $129,000 and $161,000 per year at the commencement of employment. However, base pay if hired will be determined on an individualized basis and is only part of the compensation package, which depending on the position, may also include commission earnings, incentive compensation, discretionary bonuses, other short and long-term incentive packages, and other company-sponsored benefit programs**
**Duties and Responsibilities of the Position:**
Partner with executive and sales leadership to develop and execute sales strategies that supports the organizations goals and objectives.
Lead the evaluation and optimization of sales processes and procedures to enhance efficiency and effectiveness by identifying and implementing improvements.
Collaborate with sales leadership to establish accurate sales forecasts and quotas while working to develop and enhance accurate forecasting processes.
Analyze sales data to ensure data accuracy, integrity, and compliance and present key reporting metrics and dashboards to sales leadership.
Develop partnerships with cross-functional departments including Product, Marketing, Finance, Human Resources, etc., to fully understand business processes, analysis, and design sales solutions to issues faced.
Identify opportunities for continuous improvement in sales operational processes and procedures by staying abreast of industry best practices and emerging trends in sales operations.
Collaborate with sales management on account bids and contract quotations.
Create, implement, and monitor infrastructure to enhance and support operation of the sales force, including sales reporting, sales analysis, and sales force alignment to business objectives.
Perform other duties as needed.
**Required Experience and Education:**
Bachelors degree in a related field preferred.
10+ years relevant experience OR equivalent combination of education and experience.
5+ years of management experience.
**Competencies:**
Developing proven team structure and processes that drive results.
Solid understanding of broader organization context and goals.
Able to delegate work effective to team members; ensures tasks are completed without micromanaging.
Requires the ability to change the thinking of, or gain acceptance from, others in sensitive situations while preserving relationships.
Focused on and responsible for their team's productivity and collective impact.
Excellent communication, problem solving, and organizational skills.
Able to multitask, prioritize, delegate, and manage time effectively.
High level of integrity and discretion in handling sensitive and confidential data.
Proficient using Microsoft Office Suite products.
High degree of professionalism, judgment, maturity, and resourcefulness in the absence of formalized guidelines and procedures.
**Other Pertinent Job Information**
This employee may be responsible for direct reports.
The ability to lift 50 pounds regularly.
We offer competitive salary and a comprehensive benefits package, career opportunities, and an environment of creativity and growth. Examples include: Company Match on 401k,Employee Purchase Discount, and Tuition Reimbursement.
Dal-Tile is a proud supporter of our U.S. military, veterans and their families - Thank You for Your Service!
Active military, transitioning service members and veterans are strongly encouraged to apply.
Mohawk Industries, Inc. is an Equal Opportunity Employer including disability/veteran committed to an inclusive workplace and a proud Drugs Dont Work participant.
**Job Type** Sales Jobs
**Req ID** 86455

Join the largest manufacturer of tile and natural stone in the United States and watch your career stand out with Dal-Tile, a subsidiary of Mohawk Industries.
Our close-knit team of dedicated professionals has made us the success we are today. In exchange for their hard work, we support our people with a family-friendly work environment, a commitment to promoting from within, unique benefits that go beyond just medical and dental, and a belief that every employee deserves a productive life outside of work. If this sounds outstanding to you, take the first step forward and explore a career with Dal-Tile.
The Director Operations is a high-level leader responsible for overseeing and guiding the strategic direction of the Sales Operations function. This role will engage in the strategic planning, resources allocation, and collaboration to effectively drive strategies surrounding sales solutions, process improvements and execution.
**Expected base pay rates for the role will be between $129,000 and $161,000 per year at the commencement of employment. However, base pay if hired will be determined on an individualized basis and is only part of the compensation package, which depending on the position, may also include commission earnings, incentive compensation, discretionary bonuses, other short and long-term incentive packages, and other company-sponsored benefit programs**
**_This employee can be based out of Lyndhurst, Manhattan, New York, or Philadelphia_** ***
**_This role will incur heavy travel (weekly)*_**
**Duties and Responsibilities of the Position:**
Partner with executive and sales leadership to develop and execute sales strategies that supports the organizations goals and objectives.
Lead the evaluation and optimization of sales processes and procedures to enhance efficiency and effectiveness by identifying and implementing improvements.
Collaborate with sales leadership to establish accurate sales forecasts and quotas while working to develop and enhance accurate forecasting processes.
Analyze sales data to ensure data accuracy, integrity, and compliance and present key reporting metrics and dashboards to sales leadership.
Develop partnerships with cross-functional departments including Product, Marketing, Finance, Human Resources, etc., to fully understand business processes, analysis, and design sales solutions to issues faced.
Identify opportunities for continuous improvement in sales operational processes and procedures by staying abreast of industry best practices and emerging trends in sales operations.
Collaborate with sales management on account bids and contract quotations.
Create, implement, and monitor infrastructure to enhance and support operation of the sales force, including sales reporting, sales analysis, and sales force alignment to business objectives.
Perform other duties as needed.
**Required Experience and Education:**
Bachelors degree in a related field preferred.
10+ years relevant experience OR equivalent combination of education and experience.
5+ years of management experience.
**Competencies:**
Developing proven team structure and processes that drive results.
Solid understanding of broader organization context and goals.
Able to delegate work effective to team members; ensures tasks are completed without micromanaging.
Requires the ability to change the thinking of, or gain acceptance from, others in sensitive situations while preserving relationships.
Focused on and responsible for their team's productivity and collective impact.
Excellent communication, problem solving, and organizational skills.
Able to multitask, prioritize, delegate, and manage time effectively.
High level of integrity and discretion in handling sensitive and confidential data.
Proficient using Microsoft Office Suite products.
High degree of professionalism, judgment, maturity, and resourcefulness in the absence of formalized guidelines and procedures.
**Other Pertinent Job Information**
This employee may be responsible for direct reports.
The ability to lift 50 pounds regularly.
We offer competitive salary and a comprehensive benefits package, career opportunities, and an environment of creativity and growth. Examples include: Company Match on 401k,Employee Purchase Discount, and Tuition Reimbursement.
Dal-Tile is a proud supporter of our U.S. military, veterans and their families - Thank You for Your Service!
Active military, transitioning service members and veterans are strongly encouraged to apply.
Mohawk Industries, Inc. is an Equal Opportunity Employer including disability/veteran committed to an inclusive workplace and a proud Drugs Dont Work participant.
**Job Type** Sales Jobs
**Req ID** 86475

**Job Description**
BAE Systems, one of the world's largest defense contractors and a stable Fortune 500 Company, is hiring a Director of Manufacturing for our chemical manufacturing operations at Radford Army Ammunition Plant in Radford, VA. This role will work with the General Manager and Product Value Stream Leaders of Radford Operations to plan, manufacture, and deliver product for government and commercial customers, maintain the Manufacturing Plant in a high state of readiness to meet emergency and replenishment requirements, and to ensure safety of operations for all personnel assigned to any of the 5 manufacturing areas at the facility (Acids, Nitrocellulose, Solvent Propellants, Solventless Propellants / Rockets, and Nitroglycerin). Provide personal development strategies for the Propellant Plant personnel. Provide Technical Support to Marketing & Sales, Research & Development, and other departments as needed.
Schedule:
This role will work on a 9/80 schedule where you will have every other Friday off
Responsibilities:
+ Directing manufacturing day to day activities, ensuring delivery and financial targets are met.
+ Setting, managing and monitoring the Departmental indirect budgets.
+ Member of the senior leadership team which is responsible for setting the strategic direction and managing the business.
+ Setting the production strategic goals input into the annual operating plan and the 5 year business plan.
+ Work with Product Value Stream Leaders for production scheduling and resource loading for the production areas.
+ Member of the PPCB (Plant Process Control Board) which approves all changes to the manufacturing processes.
+ Ensuring that all operations are conducted in conformance with all state and federal safety and environmental requirements.
+ Liaise with the government staff, customers and strategic suppliers on a regular basis.
+ Liaise with both R&D and Modernization groups to ensure alignment with future production needs.
The Radford Army Ammunition Plant has provided high quality explosives and propellants for our soldiers since WWII and will continue to push the frontier of energetic material synthesis and manufacturing with your help. Learn more about this area of our business at Education, Experience, & Skills**
+ Bachelor s Degree and 12 years of experience or equivalent experience
+ Experience in Manufacturing/Production Management
+ Experience in Program/Project Management: planning, scheduling, budgeting, resource allocation, and reporting
+ Be able to orchestrate team members with differing points of view and capabilities across the site, both within the organization and externally, in an effort to accomplish tasks that harmonize short-term and long-term goals of the site
+ Have highly effective management skills in order to provide direct oversight, guidance, and vision to the site managers
+ Understand and convey proper staffing levels as based upon workload and capabilities to support buildings and manufacturing demands
+ Represent as a team leader directing projects/programs/work flow/training
+ Exercise analytical thinking skills and practice resourcefulness for additional information while evaluating and attempting resolution of a variety of complex situations
+ Have the ability to use conceptual and innovative thinking in identifying solutions to problems and challenges
+ Possess highly developed communication skills to articulate and exchange complex information, often of a sensitive nature, amongst all levels of the organization upward to leadership
+ Possess the ability to negotiate, as applicable, with collective bargaining agreement members and strategic partners to ensure work is performed as defined
**Preferred Education, Experience, & Skills**
+ Graduate Degree a plus
+ Professional Certifications a plus
+ Experience in Chemistry or Chemical Processing/Engineering/Manufacturing a plus
+ Experience in Defense industries a plus
+ Knowledge of Military Specifications for Explosives, Hazardous Material Transportation Requirements, and Department of Transportation (DOT) Regulations a plus
+ Experience in Process Safety Management (PSM) (OSHA Safety Requirements for Hazardous Chemicals) a plus
+ Experience with Unions a plus
**Pay Information**
Full-Time Salary Range: $135556 - $230444
Please note: This range is based on our market pay structures. However, individual salaries are determined by a variety of factors including, but not limited to: business considerations, local market conditions, and internal equity, as well as candidate qualifications, such as skills, education, and experience.
Employee Benefits: At BAE Systems, we support our employees in all aspects of their life, including their health and financial well-being. Regular employees scheduled to work 20 hours per week are offered: health, dental, and vision insurance; health savings accounts; a 401(k) savings plan; disability coverage; and life and accident insurance. We also have an employee assistance program, a legal plan, and other perks including discounts on things like home, auto, and pet insurance. Our leave programs include paid time off, paid holidays, as well as other types of leave, including paid parental, military, bereavement, and any applicable federal and state sick leave. Employees may participate in the company recognition program to receive monetary or non-monetary recognition awards. Other incentives may be available based on position level and/or job specifics.
**Operations Director**
**112414BR**
EEO Career Site Equal Opportunity Employer. Minorities . females . veterans . individuals with disabilities . sexual orientation . gender identity . gender expression

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.
The **Operations Director - Pewaukee** is the senior site leader responsible for overseeing all aspects of manufacturing and operational execution at a single-site facility specializing in Engineer-to-Order (ETO) pumps, aftermarket parts, Configure-to-Order (CTO) pumps, and custom pump service. This high-mix, low-volume production environment requires a dynamic leader who can balance operational efficiency, customer responsiveness, and continuous improvement.
This role requires end-to-end operational oversight-from safety and quality to delivery, cost, and team development-while embedding Xylem's Lean Production System and fostering a culture of problem-solving and accountability.
**CORE RESPONSIBILITIES**
**Operational Strategy & Execution**
+ Lead day-to-day operations across manufacturing, planning, quality, logistics, and service.
+ Ensure safe, high-quality, and on-time delivery of ETO/CTO pumps and aftermarket solutions.
+ Drive alignment with Xylem's global Lean Production System (XPS) and Goal Deployment Process (Hoshin Kanri).
+ Oversee site-level execution of critical customer orders, shop-floor production, and capacity planning.
+ Champion site-specific transformation initiatives tied to simplification, on-time delivery (OTD), and lead-time reduction.
**Lean & Continuous Improvement**
+ Embed Lean methodologies across the site using tools such as A3 Thinking, 5S, Standard Work, PDCA, and Value Stream Mapping (VSM).
+ Lead Kaizen events and Just-Do-Its to improve workflow, reduce waste, and increase responsiveness.
+ Partner with Engineering, Service, and Supply Chain to accelerate throughput of custom orders and aftermarket solutions.
+ Maintain flexibility in production and service operations to meet variable demand and technical complexity.
**People Leadership & Culture**
+ Lead, coach, and develop salaried and hourly teams to build ownership, accountability, and problem-solving capability.
+ Promote a zero-harm safety culture with proactive risk mitigation and employee engagement.
+ Develop internal talent pipelines, succession plans, and cross-training to increase workforce agility.
+ Foster a high-performance, inclusive culture that values continuous learning and collaboration.
**Customer & Financial Performance**
+ Ensure operational performance meets customer requirements in quality, responsiveness, and service levels.
+ Own the site's operating budget, labor planning, and CAPEX investments.
+ Drive cost-out initiatives while improving value delivery to customers.
+ Monitor and act on KPI performance across safety, quality, delivery, cost, inventory, and employee engagement.
**QUALIFICATIONS**
**Required:**
+ Bachelor's degree in Engineering, Business, Operations Management, or related field.
+ 10+ years of leadership experience in manufacturing operations, preferably in an ETO/CTO or aftermarket service environment.
+ Demonstrated success implementing Lean Production Systems and driving operational excellence.
+ Strong understanding of job shop or low-volume, high-complexity manufacturing.
+ Proven financial acumen in budgeting, cost control, and investment planning.
+ Exceptional communication and team leadership skills.
**Preferred:**
+ Master's degree or MBA.
+ Experience in pump manufacturing, rotating equipment, or engineered products.
+ Six Sigma certification (Green or Black Belt).
+ Familiarity with SAP or equivalent ERP systems.
+ Knowledge of ISO 9001 and applicable regulatory standards.
Xylem does not provide visa sponsorship for this position
The estimated salary range for this position is $121,800.00 to $219,200.00 plus bonus.   Starting pay is dependent on multiple factors, such as skills, experience and work location, and is not typically at the top of the range.  At Xylem we offer a competitive compensation package with a generous benefit package, including Medical, Dental, Vision plans, 401(k) with company contribution, paid time off, paid parental leave and tuition reimbursement.
#LI-JRT05
Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.
At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We prioritize our employees' well-being through inclusion and belonging as well as our Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment.
Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylem's transformative journey in shaping the future of water technology! #XylemCareers #GlobalImpact #WaterInnovation

Operations Director
Job ID
224271
Posted
08-Aug-2025
Service line
Advisory Segment
Role type
Full-time
Areas of Interest
Administrative, Valuations/Appraisal
Location(s)
Dallas - Texas - United States of America, Richardson - Texas - United States of America
**About The Role:**
As a CBRE Valuation & Advisory Services (VAS) Administrative Services Director, you will lead and inspire a team with varied strengths responsible for delivering top-notch administrative and business operations support. Your mission is to drive process improvement initiatives and enhance financial function support across onshore, offshore, and remote workforces.
**What You'll Do:**
+ Act as a liaison with business leaders and collaborators to forecast demand and project results, ensuring alignment and resolving conflicting priorities.
+ Collaborate and partner with peers to drive success across all functions and be a champion for the team.
+ Ensure your team provides exceptional customer service promptly and efficiently within and outside the organization.
+ Assess workflows for compliance and identify gaps, collaborating to implement timely and efficient improvements.
+ Update leadership on performance, changes, and SLA tracking. Address problems with innovative solutions to meet team objectives.
+ Leverage technology and tools to optimize workflows, advocating for tools like TOPS2 to enhance team efficiency.
+ Evaluate offshore workflow opportunities, acting as the POC for the Manila COE to ensure efficient offshore team management.
+ Guide the team leaders within the Admin Support organization introducing a structured framework and reporting schedule to measure and report on productivity and capacity of teams.
+ Model behaviors aligned with CBRE RISE values, collaborating with partners and guiding the organization towards shared goals. Ensure VAS strategy and vision is shared openly and all staff understand key central initiatives.
+ Encourage a hybrid work environment and cultivate connections across locations and workforces. Prioritize centralization of recourses into Richardson, COE.
+ Organize Appraisal files, ensuring compliance with regulations and corporate policies.
+ Maintain organizational policies to ensure compliance with legal and regulatory requirements, along with compliance with internal processes, and Quality and Risk Management guidelines.
+ Engage with your team to collect feedback on process improvements and further continuous learning and innovation.
+ Explore AI tools that can automate repetitive tasks and improve efficiency.
**What You'll Need:**
To perform this job successfully, an individual will need to perform each crucial duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
+ Bachelor's Degree preferred, with 8-12 years of relevant experience, or a mix of education and experience.
+ Experience in staffing, training, coaching, and performance management is preferred.
+ Strong leadership skills to strive towards targets impacting multiple departments.
+ Proficiency in Microsoft Office Suite-Word, Excel, Outlook, etc.
+ Exceptional organizational skills and an inquisitive approach.
+ Experience in organizational change, rollout, and adoption of technology, with preferred experience in AI and new technologies.
**Why CBRE**
When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to realize your full potential.
**Our Values in Hiring**
At CBRE, we are committed to fostering a culture where everyone feels they belong. We value diverse perspectives and experiences, and we welcome all applications.
**Disclaimers**
Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.
**Equal Employment Opportunity:** CBRE has a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.
**Candidate Accommodations:** CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company's success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at or via telephone at +1 (U.S.) and +1 (Canada).
CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)

Operations Director
Job ID
224271
Posted
08-Aug-2025
Service line
Advisory Segment
Role type
Full-time
Areas of Interest
Administrative, Valuations/Appraisal
Location(s)
Dallas - Texas - United States of America, Richardson - Texas - United States of America
**About The Role:**
As a CBRE Valuation & Advisory Services (VAS) Administrative Services Director, you will lead and inspire a team with varied strengths responsible for delivering top-notch administrative and business operations support. Your mission is to drive process improvement initiatives and enhance financial function support across onshore, offshore, and remote workforces.
**What You'll Do:**
+ Act as a liaison with business leaders and collaborators to forecast demand and project results, ensuring alignment and resolving conflicting priorities.
+ Collaborate and partner with peers to drive success across all functions and be a champion for the team.
+ Ensure your team provides exceptional customer service promptly and efficiently within and outside the organization.
+ Assess workflows for compliance and identify gaps, collaborating to implement timely and efficient improvements.
+ Update leadership on performance, changes, and SLA tracking. Address problems with innovative solutions to meet team objectives.
+ Leverage technology and tools to optimize workflows, advocating for tools like TOPS2 to enhance team efficiency.
+ Evaluate offshore workflow opportunities, acting as the POC for the Manila COE to ensure efficient offshore team management.
+ Guide the team leaders within the Admin Support organization introducing a structured framework and reporting schedule to measure and report on productivity and capacity of teams.
+ Model behaviors aligned with CBRE RISE values, collaborating with partners and guiding the organization towards shared goals. Ensure VAS strategy and vision is shared openly and all staff understand key central initiatives.
+ Encourage a hybrid work environment and cultivate connections across locations and workforces. Prioritize centralization of recourses into Richardson, COE.
+ Organize Appraisal files, ensuring compliance with regulations and corporate policies.
+ Maintain organizational policies to ensure compliance with legal and regulatory requirements, along with compliance with internal processes, and Quality and Risk Management guidelines.
+ Engage with your team to collect feedback on process improvements and further continuous learning and innovation.
+ Explore AI tools that can automate repetitive tasks and improve efficiency.
**What You'll Need:**
To perform this job successfully, an individual will need to perform each crucial duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
+ Bachelor's Degree preferred, with 8-12 years of relevant experience, or a mix of education and experience.
+ Experience in staffing, training, coaching, and performance management is preferred.
+ Strong leadership skills to strive towards targets impacting multiple departments.
+ Proficiency in Microsoft Office Suite-Word, Excel, Outlook, etc.
+ Exceptional organizational skills and an inquisitive approach.
+ Experience in organizational change, rollout, and adoption of technology, with preferred experience in AI and new technologies.
**Why CBRE**
When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to realize your full potential.
**Our Values in Hiring**
At CBRE, we are committed to fostering a culture where everyone feels they belong. We value diverse perspectives and experiences, and we welcome all applications.
**Disclaimers**
Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.
**Equal Employment Opportunity:** CBRE has a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.
**Candidate Accommodations:** CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company's success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at or via telephone at +1 (U.S.) and +1 (Canada).
CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)

Our client is seeking a seasoned and strategic Operations Director to lead their business operations in Kansas City, Missouri . This pivotal role is responsible for overseeing and optimizing all aspects of the company's operational functions, ensuring efficiency, quality, and profitability. You will develop and implement operational strategies, manage budgets, and drive continuous improvement initiatives across departments such as production, supply chain, customer service, and administration. The ideal candidate will possess a Bachelor's degree in Business Administration, Operations Management, or a related field, with a minimum of 10 years of progressive experience in operations management, including at least 5 years in a leadership capacity. Proven experience in streamlining processes, improving operational efficiency, and managing cross-functional teams is essential. Strong financial acumen, excellent problem-solving skills, and a deep understanding of operational best practices are required. You should be adept at strategic planning, resource allocation, and performance management. We are looking for a decisive leader with exceptional communication and interpersonal skills, capable of motivating teams and fostering a culture of excellence. This role requires a results-oriented individual who can effectively manage complex operations and drive sustainable growth. Your ability to analyze operational data, identify bottlenecks, and implement effective solutions will be key to success. You will also be responsible for ensuring compliance with all relevant regulations and standards, and for managing key vendor relationships.

Responsibilities:

• Develop and implement strategic operational plans to achieve business goals.
• Oversee daily operations of multiple departments, including production, logistics, and customer service.
• Manage operational budgets and P&L responsibilities.
• Identify and implement process improvements to enhance efficiency and reduce costs.
• Develop and monitor key performance indicators (KPIs) for operational success.
• Lead, mentor, and develop operational teams.
• Ensure compliance with all company policies, procedures, and relevant regulations.
• Manage vendor relationships and negotiate contracts.
• Drive a culture of continuous improvement and operational excellence.

Qualifications:

• Bachelor's degree in Business Administration, Operations Management, or a related field.
• Minimum of 10 years of experience in operations management, with 5+ years in a leadership role.
• Proven track record of improving operational efficiency and reducing costs.
• Strong financial management and budgeting skills.
• Excellent leadership, team-building, and communication abilities.
• Expertise in process optimization and project management.
• Experience with ERP systems and operational software.
• Strategic thinking and problem-solving capabilities.