560 Technical Communicator jobs in the United States

**Description**
**TEAM UP WITH US!**
The Technical Communicator II is responsible for providing internal and external customers with technical assistance.
**DO YOU HAVE WHAT IT TAKES?**
**WHAT YOU'LL DO:**
+ Assist technicians on assignments through the repair process to ensure timely, cost effective and quality repairs are being completed.
+ Coordinate and work with Caterpillar engineers in resolving product issues.
+ Answer technical requests and inquiries to resolve product problems through diagnosis, personal knowledge and expertise, research, manufacturing contacts and engineering data.
+ Recognize, document and report product issues and assist in determining root cause that significantly affect customer satisfaction, productivity and/or operations.
+ Travels to customer sites within assigned region to assist in complex troubleshooting and ongoing issues to gain a better understanding of the specific repair and establish improvements in the repair process.
+ Attends necessary training in order to stay up to date on new products and challenges.
+ Utilizes Caterpillar system resources, such as SIS web, Product Support CRM (PSCRM), Dealer.Cat.com, Dealer Product Support Search (DPSS), Service Information Management System (SIMS I) /Continuous Product Improvement (CPI), to diagnose issues and evaluate possible solutions.
+ Proficient in using professional phone etiquette to field customer calls.
**WHAT YOU'LL NEED:**
+ Associate's degree (A. A.) or equivalent from two-year college or technical school; or five (5) year related experience and/or training; or equivalent combination of education and experience.
+ Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
+ Moderate computer skills. Familiar with web navigation, experience working with databases.
+ Must have valid drivers license and clean driving record.
+ Ability to write routine reports and correspondence.
+ Ability to speak effectively before groups of customers or employees of organization.
+ Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
+ Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
**WHY WORK WITH US?**
+ We like to take care of business and have fun doing it!
+ We offer health, dental, vision, life, and more as a comprehensive benefits package.
+ Don't you want to work with awesome people?
**IMPORTANT INFORMATION:**
While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl and talk or hear. Specific vision abilities required by this job include close vision, distance vision, color vision and ability to adjust focus.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is occasionally exposed to moving mechanical parts; high, precarious places; fumes or airborne particles; outside weather conditions and vibration.
The noise level in the work environment is usually moderate.
Required travel up to 20%.
This position is considered a safety sensitive position.
The Job description is subject to change by the employer as the needs of the employer and requirements of the job change.
EEO/AA
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights ( notice from the Department of Labor.

**Description**
**TEAM UP WITH US!**
The Technical Communicator II is responsible for providing internal and external customers with technical assistance.
**DO YOU HAVE WHAT IT TAKES?**
**WHAT YOU'LL DO:**
+ Assist technicians on assignments through the repair process to ensure timely, cost effective and quality repairs are being completed.
+ Coordinate and work with Caterpillar engineers in resolving product issues.
+ Answer technical requests and inquiries to resolve product problems through diagnosis, personal knowledge and expertise, research, manufacturing contacts and engineering data.
+ Recognize, document and report product issues and assist in determining root cause that significantly affect customer satisfaction, productivity and/or operations.
+ Travels to customer sites within assigned region to assist in complex troubleshooting and ongoing issues to gain a better understanding of the specific repair and establish improvements in the repair process.
+ Attends necessary training in order to stay up to date on new products and challenges.
+ Utilizes Caterpillar system resources, such as SIS web, Product Support CRM (PSCRM), Dealer.Cat.com, Dealer Product Support Search (DPSS), Service Information Management System (SIMS I) /Continuous Product Improvement (CPI), to diagnose issues and evaluate possible solutions.
+ Proficient in using professional phone etiquette to field customer calls.
**WHAT YOU'LL NEED:**
+ Associate's degree (A. A.) or equivalent from two-year college or technical school; or five (5) year related experience and/or training; or equivalent combination of education and experience.
+ Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
+ Moderate computer skills. Familiar with web navigation, experience working with databases.
+ Must have valid drivers license and clean driving record.
+ Ability to write routine reports and correspondence.
+ Ability to speak effectively before groups of customers or employees of organization.
+ Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
+ Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
**WHY WORK WITH US?**
+ We like to take care of business and have fun doing it!
+ We offer health, dental, vision, life, and more as a comprehensive benefits package.
+ Don't you want to work with awesome people?
**IMPORTANT INFORMATION:**
While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl and talk or hear. Specific vision abilities required by this job include close vision, distance vision, color vision and ability to adjust focus.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is occasionally exposed to moving mechanical parts; high, precarious places; fumes or airborne particles; outside weather conditions and vibration.
The noise level in the work environment is usually moderate.
Required travel up to 20%.
This position is considered a safety sensitive position.
The Job description is subject to change by the employer as the needs of the employer and requirements of the job change.
EEO/AA
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights ( notice from the Department of Labor.

Job Description

Apply now

Technical Trainer and Communicator

Posting Start Date:

7/28/25

Job Location (Short):

Baltimore, Maryland, USA, 21227 | Laurel, Delaware, USA, 19956 | South Plainfield, New Jersey, USA, 7080

Requisition ID:

33587

Onsite or Remote:

Onsite Position

Join Komatsu and Be Part of Something Big

Company Overview

At Komatsu, we lead the construction and heavy equipment industry with cutting-edge technology and innovative solutions that enhance efficiency, safety, and sustainability. Komatsu Company Stores East operates eleven Company-Owned Dealerships in the NJ, NY, PA, MD, and DE region. To learn more about Komatsu Company Stores, visit our website! If you would like to hear what our employees think about working for Komatsu, watch our Employee Testimonials.

What Komatsu Offers

• Industry competitive wages
• Day 1 Medical, Dental, Vision, Life & Disability Benefits
• Employee discounts to Ford, GMC, Disney, AT&T, Verizon and more
• Employee recognition, career development opportunities, and excellent job security
• Ability to be a part of an exciting, innovative company developing new state-of-the-art technology and equipment

Job Overview

The Technical Trainer and Communicator supports our technicians by providing the needed training to develop skill sets that will improve safety behaviors, machine availability, and reduce operating cost. Provide an effective method to train technicians to meet present and future requirements. Support field work by helping technicians troubleshoot while working on machines. This position supports approximately 7,000 machines and 120 technicians, and is vital for support of technician development, product support and company growth. The department manages high volumes of calls per month to provide support for technicians. In addition, this role will provide customer training within the territory. This position will work one day remote and four days in office in either Baltimore, MD, Laurel, DE, or South Plainfield, NJ.

Key Job Responsibilities

• Develop and deliver technical training to all technicians, staff and customers
• Assist in developing learning paths for apprentices and entry level technicians
• Support technicians in field with TC and complex diagnostics issues
• Submit TSI's and TSR's as needed, gathering data pertaining to technical/product issues and communicating with manufacturer with problem resolution.
• Work closely with OEM Technical Representatives on complex failures
• Serve as technical advisor to the service department, assisting in diagnostic testing, repair procedures and participating in performing failure analysis.
• Assist Director in making sure training requirements for manufacturer are met
• Assist in warranty administration with technical information and merit of claims
• Assist all departments with training recommendations as needed
• Help drive the Komatsu safety culture

Qualifications/Requirements

• High school diploma or general education degree (GED) required
• Associate Degree in Diesel Technology or equivalent preferred
• 10 + years related experience and/or training; or equivalent combination of education and experience
• Komatsu or competitive OEM technical experience
• Understands the importance of safety
• Ability to effectively present and teach information and training to customers, clients, and employees
• Strong communication skills
• Computer Skills including Microsoft Office

Pay & Benefits :

At Komatsu, your base pay is one part of your total compensation package. The base pay range for this role is $95,000 - $105,000 annually. The final offer will consider a wide range of factors, including experience and related skills.

Benefits: Comprehensive medical and dental coverage, retirement benefits, and reimbursement for certain educational expenses - including tuition. Komatsu benefits programs are subject to eligibility requirements.

Diversity & Inclusion Commitment

At Komatsu we come from diverse backgrounds, with unique perspectives, experiences, and contributions. We are committed to creating a workforce that is reflective of the communities we work and live in. We believe that our people are part of our shared purpose. We are authentic, ambitious, and innovative in our pursuit of Diversity & Inclusion.United, we are on a journey towards a sustainable future that creates value together. #LI-CB1

If you want to learn more about Komatsu, please visit our website at

Apply now

Company Description

Are you ready to trade your job for a journey? Become a FlyMate!

Passion, excitement & global collaboration are all core to what it means to be a FlyMate. At Flywire, we're on a mission to deliver the world's most important and complex payments. We use our Flywire Advantage - the combination of our next-gen payments platform, proprietary payment network and vertical specific software, to help our clients get paid, and help their customers pay with ease - no matter where they are in the world.

What more do we need to truly be unstoppable? Perhaps, that is you!

Who we are:
Flywire is a global payments enablement and software company, founded a decade ago to solve high-stakes, high-value payments in education, using modern technology.

Today, we've digitized payments for more than 3,300+ global clients across education, healthcare, travel & B2B, covering more than 240 countries and territories and supporting over 140 currencies. And, we're just getting started!

With over 1000+ global FlyMates, representing more than 40 nationalities, and in 14 offices world-wide, we're looking for FlyMates to join the next stage of our journey as we continue to grow.

Job Description

The Opportunity:

We, at Flywire, are seeking an Information Developer to join our Product Team and help us write our API documentation, product-business oriented documentation, and support-integration technical documentation. As an Information developer at Flywire you will have the opportunity to contribute to the evolution of our products, culture and team. Documentation will be first and foremost written with our Clients in mind, but also for internal consumption.

• Work side by side with the Product, Engineering, Design and Implementation teams to create the best product-business oriented documentation.
• Bring your creativity and ideas to define the best practices for naming conventions, errors and top class documentation for both external and internal consumption.

Qualifications

Here's What We're Looking For:

• 5-8 years of progressive experience writing comprehensive technical documentation.
• Proven ability to independently lead and deliver documentation for larger, more complex features or projects. This includes proactively gathering information, designing content structures, and making autonomous decisions within project scope while requiring minimal oversight.
• Extensive expertise in single source documentation, including advanced application of information reuse, modular content design, and sophisticated categorization to optimize content discoverability and efficiency. Contributes to the overall documentation strategy.
• Strong technical background with advanced understanding of APIs, GitLab, XML, HTML, and CSS. Ability to read and understand code at a more complex level, and a thorough grasp of the Software Development Lifecycle (SDLC).
• Experience with XML-based Technical Authoring Systems (preferably Madcap Flare or RoboHelp), including advanced features, customization, and troubleshooting.
• Ability to distill highly technical concepts for complex software products into clear, concise, and easily understandable content for diverse technical and non-technical audiences.
• Proactively influences cross-functional teams on documentation strategy and best practices. Serves as a key partner to Product Managers and stakeholders for product terminology and expertise, while actively mentoring less experienced writers.
• Advanced experience working effectively within agile development environments, leveraging collaboration tools (Jira, Confluence, Slack) to optimize documentation workflows and integrate seamlessly with development cycles.
• A strong interest and usage of AI technology, keeping up with new trends and technologies.

Additional Information

What We Offer:

• Competitive compensation, including Restricted Stock Units
• Employee Stock Purchase Plan (ESPP)
• Flying Start - Our immersive Global Induction Program (Meet our Execs & Global Teams)
• Work with brilliant people that will keep you on your toes, learn more about their journeys by checking out #InsideFlywire on social media
• Dynamic & Global Team (we have been collaborating virtually for years!)
• Wellbeing Programs (Mental Health, Wellness, Yoga/Pilates/HIIT Classes) with Global FlyMates
• Be a meaningful part in our success - every FlyMate makes an impact
• Competitive time off including FlyBetter Days to volunteer in a cause you believe in and
• Digital Disconnect Days!
• Great Talent & Development Programs (Managers Taking Flight - for new or aspiring managers!)

Submit today and get started!

We are excited to get to know you! Throughout our process you can expect to meet with different FlyMates including the Hiring Manager, Peers on the team, the VP of the department, and a skills assessment. Your Talent Acquisition Partner will walk you through the steps and be your "go-to" person for any questions.

Flywire is an equal opportunity employer. With over 30 nationalities across 12 different offices, and diversity and inclusion at the core of our people agenda, we believe our FlyMates are our greatest asset, and we're excited to watch our unique culture evolve with each new hire. #LI-Remote

Flywire is an equal opportunity employer.

#LI-Hybrid

**Business Information Developer Consultant**
**Location:** This role requires associates to be in-office 1 day per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Ideal candidates will be able to report to one of our Pulse Point locations in Richmond, VA, Atlanta, GA, Columbus, OH or Mason, OH. Alternate locations may be considered.
Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.
The **Business Information Developer Consultant** is responsible for developing and executing more complex data mining analyses for pharmacy reporting. Position will develop and maintain requirements, documentation, and related reporting to support pharmacy regulatory and compliance requests. In addition, this position will ensure the implementation and execution of deliverables related to pharmacy reporting and analytics, up to and through delivery.
**How you will make an impact:**
+ Develops and executes pharmacy reports and analyses.
+ Uses program languages to extract data.
+ Develops new and standard reports utilizing data warehouse information.
+ Programs and writes queries and reports.
+ Develops and prepares data analyses.
+ Handles complex problems/issues where the analysis of situations or data, requires an evaluation of intangible factors, innovative solutions, and effective, collaborative leadership.
+ Determines how decision support systems will provide the data required to make effective business decisions.
+ Develops strategic report applications from the data warehouse.
+ Establishes and maintains excellent knowledge of data warehouse database design, data definitions, system capabilities, programming languages, and data integrity issues.
+ Develops and supports complex data warehouse-related applications for business areas requiring design and implementation of database tables.
**Minimum Requirements:**
Requires a BS/BA degree and a minimum of 4 years related experience; or any combination of education and experience which would provide an equivalent background.
**Preferred Skills, Capabilities, and Experiences:**
+ Degree in Information Management, Data Analytics, or other analytics/software development related educational background highly preferred.
+ 3 years related analytical experience including Pharmacy Data Analytics as it relates to drug and claim pricing, and PBM regulatory reporting highly preferred.
+ Previous pharmacy compliance and regulatory knowledge highly preferred.
+ Understanding of Pharmacy Benefit Manager (PBM) fundamentals highly preferred.
+ Ability to become knowledgeable, and maintain understanding of regulatory requirements, requests, specifications, and pharmacy reporting dependencies highly preferred.
+ Expert level SQL experience highly preferred.
+ Expert level Python experience highly preferred.
+ Ability to write SQL code and run complex queries highly preferred.
+ Experience supporting an ad hoc reporting environment highly preferred.
+ Effective communication with internal stakeholders to translate customer needs into technical specifications for report development highly preferred.
+ Working knowledge with SQL/Teradata and combinations of data mining and reporting tools highly preferred.
+ Tableau experience and exposure to SAS preferred.
+ SAS EG or VIYA experience preferred.
Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.
Who We Are
Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.
How We Work
At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.
We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.
Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.
The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.
Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact for assistance.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

**Business Information Developer Consultant**
**Location:** This role requires associates to be in-office 1 day per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Ideal candidates will be able to report to our Pulse Point location in Denver, CO.
Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.
The **Business Information Developer Consultant** is responsible for developing and executing complex data analysis and delivering data-based products.
**How you will make an impact:**
+ Determine how decision support systems will provide the data required to make effective business decisions.
+ Perform modeling of information sources and flows.
+ May coordinate the activities of a project team and monitors project schedules and delivery dates for own projects.
+ Establish connectivity to operations source systems and data repositories.
+ Conduct data discovery work to understand strengths, limitations, and opportunities within the currently available data.
+ Develop strategic report applications from the data warehouse, using structured query language (SQL) to extract relevant sets of data.
+ Establish and maintains excellent knowledge of data warehouse database design, data definitions, system capabilities, programming languages, and data integrity issues.
+ Develop and supports complex data warehouse-related applications for business areas requiring design and implementation of database tables (the majority of time will be spent programming).
+ Work with a diverse set of business partners in Operations, Technology, Process Improvement, Project Management, Robotic Process Automation, Analytics, etc. to understand their needs and craft data-oriented solutions.
+ Help with performance-tuning of existing SQL queries to ensure completion of business-essential processes in accordance with established partner service-level-agreements.
+ Conduct training on use of applications developed.
**Minimum Requirements:**
Requires a BS/BA degree and a minimum of 4 years related analytical experience; or any combination of education and experience which would provide an equivalent background.
**Preferred Skills, Capabilities, and Experiences:**
+ Experience presenting technical subject matters to non-technical audiences highly preferred.
+ Experience in navigating new data models (both documented and undocumented) highly preferred.
+ Ability to learn new subject matter and document effectively for broader team knowledge/use highly preferred.
+ Professionalism, positivity, and being solution-oriented in communications and collaborations inside and outside of the team highly preferred.
+ Ability to toggle effectively between several concurrent projects preferred.
+ Proficiency in presenting team's work in various forums preferred.
+ Ability to train and mentor junior team members in advanced SQL query-writing and team standard operating procedures preferred.
+ Background in operations (pharmacy, contact center, manufacturing, print or digital communications, etc.) preferred.
+ Familiarity with Amazon RedShift, Snowflake, Postgres, Microsoft SQL Server, Oracle, or equivalent database software preferred.
+ Familiarity with ETL coding via Python, or ETL software such as Microsoft SSIS, Informatica, or Talend preferred.
For candidates working in person or virtually in the below location(s), the salary* range for this specific position is $110,440 to $165,660.
Locations: Denver, CO
In addition to your salary, Elevance Health offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the Company. The Company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws _._
* The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education and/or skill level. Even within the range, the actual compensation will vary depending on the above factors as well as market/business considerations. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.
Who We Are
Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.
How We Work
At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.
We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.
Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.
The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.
Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact for assistance.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

**Business Information Developer Consultant**
**Location:** This role requires associates to be in-office 1 day per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Ideal candidates will be able to report to our Pulse Point location in Jacksonville, FL.
Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.
The **Business Information Developer Consultant** is responsible for developing and executing complex data analysis and delivering data-based products.
**How you will make an impact:**
+ Determine how decision support systems will provide the data required to make effective business decisions.
+ Perform modeling of information sources and flows.
+ May coordinate the activities of a project team and monitors project schedules and delivery dates for own projects.
+ Establish connectivity to operations source systems and data repositories.
+ Conduct data discovery work to understand strengths, limitations, and opportunities within the currently available data.
+ Develop strategic report applications from the data warehouse, using structured query language (SQL) to extract relevant sets of data.
+ Establish and maintains excellent knowledge of data warehouse database design, data definitions, system capabilities, programming languages, and data integrity issues.
+ Develop and supports complex data warehouse-related applications for business areas requiring design and implementation of database tables (the majority of time will be spent programming).
+ Work with a diverse set of business partners in Pharma, Trade, IT, Operations, etc. to understand their needs and craft data-oriented solutions.
+ Help with performance-tuning of existing SQL queries to ensure completion of business-essential processes in accordance with established partner service-level-agreements.
+ Conduct training on use of applications developed.
**Minimum Requirements:**
Requires a BS/BA degree and a minimum of 4 years related analytical experience; or any combination of education and experience which would provide an equivalent background.
**Preferred Skills, Capabilities, and Experiences:**
+ Experience presenting technical subject matters to non-technical audiences highly preferred.
+ Experience in navigating new data models (both documented and undocumented) highly preferred.
+ Ability to learn new subject matter and document effectively for broader team knowledge/use highly preferred.
+ Professionalism, positivity, and being solution-oriented in communications and collaborations inside and outside of the team highly preferred.
+ Ability to toggle effectively between several concurrent projects preferred.
+ Proficiency in presenting team's work in various forums preferred.
+ Ability to train and mentor junior team members in advanced SQL query-writing and team standard operating procedures preferred.
+ Background in operations (pharmacy, drug manufacture, contact center, manufacturing, etc.) preferred.
+ Familiarity with Amazon RedShift, Snowflake, Postgres, Microsoft SQL Server, Oracle, or equivalent database software preferred.
+ Familiarity with ETL coding via Python, or ETL software such as Microsoft SSIS, Informatica, or Talend preferred.
Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.
Who We Are
Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.
How We Work
At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.
We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.
Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.
The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.
Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact for assistance.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

**Business Information Developer Consultant**
**Location:** This role requires associates to be in-office 1 day per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Ideal candidates will be able to report to one of our Pulse Point locations in Richmond, VA, Atlanta, GA, Columbus, OH or Mason, OH. Alternate locations may be considered.
Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.
The **Business Information Developer Consultant** is responsible for developing and executing more complex data mining analyses for pharmacy reporting. Position will develop and maintain requirements, documentation, and related reporting to support pharmacy regulatory and compliance requests. In addition, this position will ensure the implementation and execution of deliverables related to pharmacy reporting and analytics, up to and through delivery.
**How you will make an impact:**
+ Develops and executes pharmacy reports and analyses.
+ Uses program languages to extract data.
+ Develops new and standard reports utilizing data warehouse information.
+ Programs and writes queries and reports.
+ Develops and prepares data analyses.
+ Handles complex problems/issues where the analysis of situations or data, requires an evaluation of intangible factors, innovative solutions, and effective, collaborative leadership.
+ Determines how decision support systems will provide the data required to make effective business decisions.
+ Develops strategic report applications from the data warehouse.
+ Establishes and maintains excellent knowledge of data warehouse database design, data definitions, system capabilities, programming languages, and data integrity issues.
+ Develops and supports complex data warehouse-related applications for business areas requiring design and implementation of database tables.
**Minimum Requirements:**
Requires a BS/BA degree and a minimum of 4 years related experience; or any combination of education and experience which would provide an equivalent background.
**Preferred Skills, Capabilities, and Experiences:**
+ Degree in Information Management, Data Analytics, or other analytics/software development related educational background highly preferred.
+ 3 years related analytical experience including Pharmacy Data Analytics as it relates to drug and claim pricing, and PBM regulatory reporting highly preferred.
+ Previous pharmacy compliance and regulatory knowledge highly preferred.
+ Understanding of Pharmacy Benefit Manager (PBM) fundamentals highly preferred.
+ Ability to become knowledgeable, and maintain understanding of regulatory requirements, requests, specifications, and pharmacy reporting dependencies highly preferred.
+ Expert level SQL experience highly preferred.
+ Expert level Python experience highly preferred.
+ Ability to write SQL code and run complex queries highly preferred.
+ Experience supporting an ad hoc reporting environment highly preferred.
+ Effective communication with internal stakeholders to translate customer needs into technical specifications for report development highly preferred.
+ Working knowledge with SQL/Teradata and combinations of data mining and reporting tools highly preferred.
+ Tableau experience and exposure to SAS preferred.
+ SAS EG or VIYA experience preferred.
Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.
Who We Are
Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.
How We Work
At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.
We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.
Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.
The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.
Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact for assistance.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

**Business Information Developer Consultant**
**Location:** This role requires associates to be in-office 1 day per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Ideal candidates will be able to report to one of our Pulse Point locations in Richmond, VA, Atlanta, GA, Columbus, OH or Mason, OH. Alternate locations may be considered.
Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.
The **Business Information Developer Consultant** is responsible for developing and executing more complex data mining analyses for pharmacy reporting. Position will develop and maintain requirements, documentation, and related reporting to support pharmacy regulatory and compliance requests. In addition, this position will ensure the implementation and execution of deliverables related to pharmacy reporting and analytics, up to and through delivery.
**How you will make an impact:**
+ Develops and executes pharmacy reports and analyses.
+ Uses program languages to extract data.
+ Develops new and standard reports utilizing data warehouse information.
+ Programs and writes queries and reports.
+ Develops and prepares data analyses.
+ Handles complex problems/issues where the analysis of situations or data, requires an evaluation of intangible factors, innovative solutions, and effective, collaborative leadership.
+ Determines how decision support systems will provide the data required to make effective business decisions.
+ Develops strategic report applications from the data warehouse.
+ Establishes and maintains excellent knowledge of data warehouse database design, data definitions, system capabilities, programming languages, and data integrity issues.
+ Develops and supports complex data warehouse-related applications for business areas requiring design and implementation of database tables.
**Minimum Requirements:**
Requires a BS/BA degree and a minimum of 4 years related experience; or any combination of education and experience which would provide an equivalent background.
**Preferred Skills, Capabilities, and Experiences:**
+ Degree in Information Management, Data Analytics, or other analytics/software development related educational background highly preferred.
+ 3 years related analytical experience including Pharmacy Data Analytics as it relates to drug and claim pricing, and PBM regulatory reporting highly preferred.
+ Previous pharmacy compliance and regulatory knowledge highly preferred.
+ Understanding of Pharmacy Benefit Manager (PBM) fundamentals highly preferred.
+ Ability to become knowledgeable, and maintain understanding of regulatory requirements, requests, specifications, and pharmacy reporting dependencies highly preferred.
+ Expert level SQL experience highly preferred.
+ Expert level Python experience highly preferred.
+ Ability to write SQL code and run complex queries highly preferred.
+ Experience supporting an ad hoc reporting environment highly preferred.
+ Effective communication with internal stakeholders to translate customer needs into technical specifications for report development highly preferred.
+ Working knowledge with SQL/Teradata and combinations of data mining and reporting tools highly preferred.
+ Tableau experience and exposure to SAS preferred.
+ SAS EG or VIYA experience preferred.
Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.
Who We Are
Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.
How We Work
At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.
We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.
Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.
The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.
Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact for assistance.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.