9,116 Technical Fields jobs in the United States

Apex Systems has partnered with a company who is a major player in the Tech Industry who is currently looking for a Field Support Technician in the Mechanicsburg area! This on-site role is a travel based project working on a W2 basis. If you're interested, then please apply directly via LinkedIn!

Job Title: Field Support Technician

Work Location: Hartford, CT- travel required up to 50 miles

Shift: TBD- expect a 40hr work week with potential for OT

Note: there is a 16 week training program once hired

Candidate must be a US citizen

Tasks include, but are not limited to:

• Analyzes, troubleshoots, and resolves issues within IT infrastructure including HPE Enterprise systems, servers, storage, and networking.
• Understanding of a Data Center IT Operations environment and the knowledge to use software tools to perform day-to-day functions and troubleshooting.
• Able to perform high volume/low impact tasks in an efficient and knowledgeable manner.
• Provide installation and or break/fix support including component replacement, hardware troubleshooting, and operating system installation.
• Able to proficiently perform data center support tasks with little guidance.
• Demonstrate hands-on practical knowledge of systems and policies.
• Operational management tasks including, working to resolve escalations, and clearing blocking issues to enable continued delivery of datacenter support activities.

Must-haves:

• Must have a basic understanding of Storage theory, Server layout and Network concepts.
• Must have mechanical aptitude and ability to follow procedures to make component level repairs using ESD best practices.
• Requires good understanding of the general/technical aspects of the job.
• Must be familiar with using different computer applications and be able to navigate software tools as required by task at hand.
• Must possess professional written and verbal communication skills
• Must be organized and able to document daily activities
• Must maintain successful communication and working relationship with management & peers of all levels.
• Teamwork and interpersonal skills
• Must be willing to work outside of standard business hours and weekends.
• Must be willing to travel for out of state projects.

Requirements:

• Experience with pallet jack and data center server lifting tools is a plus. Must be able to lift to 40 lbs.
• Ability to operate manual and power hand tools
• 3+ years of technical experience and a Associates Degree or equivalent degree in computer science or related area of study

What's in it for you? Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a retirement plan (401k or local country equivalent) program. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

Job#: 2072350

Location: Portland, OR

Contract: 12 months (possible extensions)

Responsibilities:

• Analyzes, troubleshoots, and resolves issues within IT infrastructure including systems, servers, storage, and networking.
• Understanding of a Data Center IT Operations environment and the knowledge to use software tools to perform day-to-day functions and troubleshooting
• Provide installation and or break/fix support including component replacement, hardware troubleshooting, and operating system installation.

Requirements:

• Must have a basic understanding of Storage theory, Server layout and Network concepts.
• Must have own transportation
• Must be able to lift to 40 lbs.
• Experience with pallet jack and data center server lifting tools is a plus.

Education:

• 3+ years of technical experience, Associates Degree or equivalent degree in computer science or related area of study

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.

Apex Systems is looking to hire a Field Service Technician for one of our clients. If you are interested in applying, please send your most up to date resume to

This is a driving role so you must have your own reliable transportation you are willing to use. Location: Ashburn, VA area.

PR: Hourly + .70/per mile.

Length: starting as a year long contract with potential to extend each year.

Responsible for resolving hardware and software infrastructure (servers, network, security, etc.) issues using systems analysis techniques and procedures in support of HPE customer's data centers.

• Must have your own transportation, insurance and valid drivers license.
• Must be willing to travel from customer to customer when necessary.
• Mileage/Tolls/Parking (if any) will be reimbursed using Federal rate(s). This does not cover any parking tickets, or any other violations that may be incurred.
• Must be able to work overtime if you are in an installation or rack/stack event.
• Must be able to work weekends with advanced notice due to a customer installation schedule.

Tasks include, but are not limited to:

• Analyzes, troubleshoots, and resolves issues within IT infrastructure including HPE Enterprise systems, servers, storage, and networking.
• Understanding of a Data Center IT Operations environment and the knowledge to use software tools to perform day-to-day functions and troubleshooting.
• Able to perform high volume/low impact tasks in an efficient and knowledgeable manner.
• Provide installation and/or break/fix support including component replacement, hardware troubleshooting, and operating system installation.
• Able to proficiently perform data center support tasks with little guidance.
• Demonstrate hands-on practical knowledge of systems and policies.
• Operational management tasks including, working to resolve escalations, and clearing blocking issues to enable continued delivery of datacenter support activities.

Requirements:

• Must have a basic understanding of Storage theory, Server layout and Network concepts.
• Must have mechanical aptitude and ability to follow procedures to make component level repairs using ESD best practices.
• Requires good understanding of the general/technical aspects of the job.
• Must be familiar with using different computer applications and be able to navigate software tools as required by task at hand.
• Must possess professional written and verbal communication skills.
• Must be organized and able to document daily activities.
• Must maintain successful communication and working relationship with management & peers of all levels.
• Teamwork and interpersonal skills.
• Must be willing to work outside of standard business hours and weekends.
• Must be willing to travel for out of state projects.

Education and other requirements:

• Experience with pallet jack and data center server lifting tools is a plus. Must be able to lift to 40 lbs.
• Ability to operate manual and power hand tools.
• 1 3 years of technical experience and a Associates Degree or equivalent degree in computer science or related area of study; without a degree, two additional years of relevant professional experience.

Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a retirement plan (401k or local country equivalent) program. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at employeeservices@ or .

• We may use pixel tags or scripts supplied by various job boards to track when you navigate to our website from a job board and submit a job application.Flex uses this information on an anonymous basis, this helps us understand the efficiency of our recruiting campaigns. Further information on these pixel tags or scripts may be provided by the job board site you have used.

Anord Mardix, a Flex company, is a global leader in critical power solutions. With facilities around the globe, Anord Mardix leads in critical power infrastructure, supporting a myriad of industries, from financial institutions to data centers.

We develop skill sets, encourage curiosity, and enable empowerment we turn jobs into careers. If this sounds interesting, wed like to meet you.

To support our extraordinary teams who build great products and contribute to our growth, were looking to add a Field Service Technical Support(Virginia).

Reporting to the Director, Field Applications the Field Service Technical Support(Virginia) will be accountable for providing technical guidance and information to customers on a pre-sales and post-sales basis to enable delivery of design, fabrication, and assembly goals, per customers expectations.

Responsibilities:

• Uses technical knowledge of products and associated development tools to assist customers on complex issues.
• Assists with the development of complex product roadmaps.
• Develops and maintains ongoing relationships with product and business development teams.
• Provides technical expertise during product development by defining customer product needs and translating these needs into new product recommendations and specifications.
• Reviews customer requirements, identifies and communicates potential issues and provides recommendations that will meet both the capabilities Flex and the specifications of the customer.
• Identifies and communicates existing and potential design issues both internally and externally.
• Coordinates product integration efforts between component suppliers, Flex, and the customer.
• Develops and presents technical seminars for customers and sales personnel to promote employers' manufacturing capabilities, services, available technologies, manufacturing process and quality.
• Works with customer representatives to coordinate vendor qualification surveys.
• Provides best in class, complex, technical assistance by answering and closing all customer and program management technical questions related to manufacturing capabilities including design, fabrication, and assembly abilities.
• Defines initial project/product scope and prepares project plans to meet customers' expectations.
• Prepares detailed project plans by documenting customers' requirements and incorporating design and manufacturing capabilities to meet customers expectations.
• Prepares and maintains required documentation.
• May be required to sit at customer site.

Qualifications:

• Typically requires a bachelors degree in related field or equivalent experience.
• Typically requires 6 years of related experience.
• Demonstrates advanced operations, technical and people and/or process skills as well as customer (external and internal) relationship skills.
• Demonstrates expert knowledge of the function and a thorough understanding of Flex and related business.
• Demonstrates knowledge of multiple functional technologies/ processes, industries or functions and understanding of interdependencies of such processes at the site.
• Impacts the near-term (quarterly/semi-annual) operational success of the function.
• Creates functional processes or technologies.
• Executes functional strategic plans and objectives at the site.
• Demonstrates experience in leading major initiatives and provides input to those initiatives.
• Exercises independent judgment using ambiguously defined procedures and policies; may propose/provide input to defining methods, standards, policies, and procedures.

EC37

What you'll receive for the great work you provide:

• Full range of medical, dental, and vision plans
• Life Insurance
• Short-term and Long-term Disability
• Matching 401(k) Contributions
• Vacation and Paid Sick Time
• Tuition Reimbursement

Anord Mardix is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email accessibility@ and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Anord Mardix, you must complete the application process first).

Anord Mardix, a Flex company, is a global leader in critical power solutions. With facilities around the globe, Anord Mardix leads in critical power infrastructure, supporting a myriad of industries, from financial institutions to data centers.

Our commitment to comprehensive engineering excellence ensures our products and services deliver safe, reliable, quality critical power solutions that you can rely on. Anord Mardix promises innovative engineering solutions to all our clients, meeting the most technical requirements with ease, no matter what the challenge.

We develop skill sets, encourage curiosity, and enable empowerment we turn jobs into careers. If this sounds interesting, wed like to meet you.

Apex is hiring a Field Engineer in Minneapolis, MN. If you or someone you know is interested, please send your updated resume to Madison Sylvia at

Job Title: HPE Hardware and Software Infrastructure Specialist

Schedule: Schedule TBD. During the 16-week training period, hours will be Monday to Friday, 9 AM to 5 PM.

Pay: $22/hr. + potential OT + mileage reimbursement at $0.70/mile.

Note: There is a 16-week training program once hired.

• Must be a U.S. citizen.
• Must have your own transportation, insurance, and a valid drivers license.
• Must be willing to travel from customer to customer as necessary.
• Mileage, tolls, and parking (if any) will be reimbursed using Federal rates. This does not cover parking tickets or other violations.
• Must be able to work overtime during installation or rack/stack events.
• Must be able to work weekends with advanced notice due to customer installation schedules.

• Resolve HPE hardware and software infrastructure issues (servers, network, security, etc.) using systems analysis techniques and procedures in support of HPE customers data centers.
• Analyze, troubleshoot, and resolve issues within IT infrastructure including HPE Enterprise systems, servers, storage, and networking.
• Understand Data Center IT Operations environment and use software tools to perform day-to-day functions and troubleshooting.
• Perform high volume/low impact tasks efficiently and knowledgeably.
• Provide installation and break/fix support including component replacement, hardware troubleshooting, and operating system installation.
• Proficiently perform data center support tasks with minimal guidance.
• Demonstrate hands-on practical knowledge of systems and policies.
• Manage operational tasks including resolving escalations and clearing blocking issues to enable continued delivery of datacenter support activities.

• Basic understanding of storage theory, server layout, and network concepts.
• Mechanical aptitude and ability to follow procedures for component level repairs using ESD best practices.
• Good understanding of the general/technical aspects of the job.
• Familiarity with different computer applications and ability to navigate software tools as required.
• Professional written and verbal communication skills.
• Organizational skills and ability to document daily activities.
• Successful communication and working relationship with management and peers at all levels.
• Teamwork and interpersonal skills.
• Willingness to work outside of standard business hours and weekends.
• Willingness to travel for out-of-state projects.

• Experience with pallet jack and data center server lifting tools is a plus. Must be able to lift up to 40 lbs.
• Ability to operate manual and power hand tools.
• 3-5 years of technical experience and an Associates Degree or equivalent degree in computer science or related area of study; without a degree, two additional years of relevant professional experience (5-7 years in total).

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at employeeservices@ or .

Job#: 2072213

Location: Bakersfield, CA area

PR: Hourly + .70/mile mileage reimbursement

Tasks include, but are not limited to:

• Analyzes, troubleshoots, and resolves issues within IT infrastructure including HPE Enterprise systems, servers, storage, and networking.
• Understanding of a Data Center IT Operations environment and the knowledge to use software tools to perform day-to-day functions and troubleshooting
• Able to perform high volume/low impact tasks in an efficient and knowledgeable manner.
• Provide installation and or break/fix support including component replacement, hardware troubleshooting, and operating system installation.
• Able to proficiently perform data center support tasks with little guidance.
• Demonstrate hands-on practical knowledge of systems and policies.
• Operational management tasks including, working to resolve escalations, and clearing blocking issues to enable continued delivery of datacenter support activities

Requirements:

• Must have a basic understanding of Storage theory, Server layout and Network concepts.
• Must have mechanical aptitude and ability to follow procedures to make component level repairs using ESD best practices.
• Requires good understanding of the general/technical aspects of the job.
• Must be familiar with using different computer applications and be able to navigate software tools as required by task at hand.
• Must possess professional written and verbal communication skills
• Must be organized and able to document daily activities
• Must maintain successful communication and working relationship with management & peers of all levels.
• Teamwork and interpersonal skills
• Must be willing to work outside of standard business hours and weekends.
• Must be willing to travel for out of state projects.

Education and other requirements:

• Experience with pallet jack and data center server lifting tools is a plus. Must be able to lift to 40 lbs.
• Ability to operate manual and power hand tools
• 1 3 years of technical experience and a associates degree or equivalent degree in computer science or related area of study; without a degree, two additional years of relevant professional experience (3-5 years in total).

Apex Benefits Overview:

Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a retirement plan (401k or local country equivalent) program. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at employeeservices@ or .

PR : Hourly + .70/mile mileage reimbursement

• Must have your own transportation, insurance and valid drivers license.
• Must be willing to travel from customer to customer when necessary.
• Mileage/Tolls/Parking (if any) will be reimbursed using Federal rate(s). This does not cover any parking tickets, or any other violations that may be incurred.
• Must be able to work overtime if you are in an installation or rack/stack event.
• Must be able to work weekends with advanced notice due to a customer installation schedule.

Tasks include, but are not limited to:

Analyzes, troubleshoots, and resolves issues within IT infrastructure including HPE Enterprise systems, servers, storage, and networking.

Understanding of a Data Center IT Operations environment and the knowledge to use software tools to perform day-to-day functions and troubleshooting

Able to perform high volume/low impact tasks in an efficient and knowledgeable manner.

Provide installation and or break/fix support including component replacement, hardware troubleshooting, and operating system installation.

Able to proficiently perform data center support tasks with little guidance.

Demonstrate hands-on practical knowledge of systems and policies.

Operational management tasks including, working to resolve escalations, and clearing blocking issues to enable continued delivery of datacenter support activities

Requirements:

Must have a basic understanding of Storage theory, Server layout and Network concepts.

Must have mechanical aptitude and ability to follow procedures to make component level repairs using ESD best practices.

Requires good understanding of the general/technical aspects of the job.

Must be familiar with using different computer applications and be able to navigate software tools as required by task at hand.

Must possess professional written and verbal communication skills

Must be organized and able to document daily activities

Must maintain successful communication and working relationship with management & peers of all levels.

Teamwork and interpersonal skills

Must be willing to work outside of standard business hours and weekends.

Must be willing to travel for out of state projects.

Education and other requirements:

Experience with pallet jack and data center server lifting tools is a plus. Must be able to

lift to 40 lbs.

Ability to operate manual and power hand tools

1 3 years of technical experience and a associates degree or equivalent degree in computer science or related area of study; without a degree, two additional years of relevant professional experience (3-5 years in total).

Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a retirement plan (401k or local country equivalent) program. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our Welcome Packet as well, which an Apex team member can provide.

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at employeeservices@ or .

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our Welcome Packet as well, which an Apex team member can provide.

Toshiba International Corporation is a world leader in the design and manufacture of motors, motor controls and power electronics products. Many of these products are designed, built and tested in our 1,000,000 square foot state-of-the-art manufacturing facility in Houston, TX. We have developed a totally integrated manufacturing process from research and development, design, engineering, production and manufacturing to after-market service and sales & marketing. Toshiba differentiates itself from its competitors through its commitment to quality and reliability. We build products to perform in the most difficult conditions. From raw material to the finished product, we assure exacting quality, engineering excellence and stringent testing to meet domestic and international performance standards.

Job Summary:

Provide customer with telephone assistance. Tasks include both field and in-house troubleshooting and repair of most products. Will be responsible for training customers and Toshiba personnel. Will follow departmental procedures and prepare all necessary documentation and reports (ex. service call report, monthly activity report). Maintains technical support database. Competent in one product family with a working knowledge of at least one other family. Remain current on Technology and product by self-directed learning. Maintain and update a central library of product manuals and engineering design change data for the field Service Department.

Responsibilities:

• Provide customer telephone technical support assistance.
• Assist other service personnel with troubleshooting, repair, and product application problems.
• Train customers and Toshiba employees on product trouble shooting, repair, and application.
• Maintain and update a central library of product manuals and engineering design change data for the Field Service Department.
• From time to time may be required to perform start-up and repair of most company products , both in-house and at customer locations.
• After hours on call support as required.
• Prepare a service report for each job worked on with detailed information so that charges can be calculated and allocated. The report must enable the manager to decide on questions of warranty and answer customer questions, both technically and regarding billing.
• Follow established procedures to account for, and safe guard, resources taken to job sites as required.
• Assist manufacturing and engineering in identifying and correcting problems with Toshiba equipment and parts.
• Maintain company issued tools, equipment, and spare parts, keeping tools and test equipment calibrated and maintaining records of same.

• Technical university degree/Associates degree
• Military power electrical training program
• or electrical apprenticeship program

• Skilled in troubleshooting and repair of group's products
• Minimum of one years experience in trouble shooting and repair
• Has attended most in-house service training schools for products
• Tools/Equipment:
• Common hand/power tools, electronic test equipment, chart recorders, high voltage test equipment, programmers for micro processor based equipment such as PLC's, and computers
• Physical Requirements:
• Must be able to perform all physical functions normally associated with and electrical worker ata start-up and.or construction site
• This will include lifting, climbing, bending, pushing, pulling, working in cramped locations, and in dusty non-climatically controlled situations
• This is a physically strenuous job

• Electrical shock, eye damaging flashes, burns, and in some locations exposure to toxic chemicals, explosives

• Up to 15% to 25%

Job Posting Start Date 07-23-2025 Job Posting End Date

Anord Mardix, a Flex company, is a global leader in critical power solutions. With facilities around the globe, Anord Mardix leads in critical power infrastructure, supporting a myriad of industries, from financial institutions to data centers.

We develop skill sets, encourage curiosity, and enable empowerment - we turn jobs into careers. If this sounds interesting, we'd like to meet you.

Job Summary

To support our extraordinary teams who build great products and contribute to our growth, we're looking to add a Field Service Technical Support (Virginia).

Reporting to the Director, Field Applications the Field Service Technical Support (Virginia) will be accountable for providing technical guidance and information to customers on a pre-sales and post-sales basis to enable delivery of design, fabrication, and assembly goals, per customers' expectations.

Responsibilities:

• Uses technical knowledge of products and associated development tools to assist customers on complex issues.
• Assists with the development of complex product roadmaps.
• Develops and maintains ongoing relationships with product and business development teams.
• Provides technical expertise during product development by defining customer product needs and translating these needs into new product recommendations and specifications.
• Reviews customer requirements, identifies and communicates potential issues and provides recommendations that will meet both the capabilities Flex and the specifications of the customer.
• Identifies and communicates existing and potential design issues both internally and externally.
• Coordinates product integration efforts between component suppliers, Flex, and the customer.
• Develops and presents technical seminars for customers and sales personnel to promote employers' manufacturing capabilities, services, available technologies, manufacturing process and quality.
• Works with customer representatives to coordinate vendor qualification surveys.
• Provides best in class, complex, technical assistance by answering and closing all customer and program management technical questions related to manufacturing capabilities including design, fabrication, and assembly abilities.
• Defines initial project/product scope and prepares project plans to meet customers' expectations.
• Prepares detailed project plans by documenting customers' requirements and incorporating design and manufacturing capabilities to meet customers' expectations.
• Prepares and maintains required documentation.
• May be required to sit at customer site.

• Typically requires a bachelor's degree in related field or equivalent experience.
• Typically requires 6 years of related experience.
• Demonstrates advanced operations, technical and people and/or process skills as well as customer (external and internal) relationship skills.
• Demonstrates expert knowledge of the function and a thorough understanding of Flex and related business.
• Demonstrates knowledge of multiple functional technologies/ processes, industries or functions and understanding of interdependencies of such processes at the site.
• Impacts the near-term (quarterly/semi-annual) operational success of the function.
• Creates functional processes or technologies.
• Executes functional strategic plans and objectives at the site.
• Demonstrates experience in leading major initiatives and provides input to those initiatives.
• Exercises independent judgment using ambiguously defined procedures and policies; may propose/provide input to defining methods, standards, policies, and procedures.

• Full range of medical, dental, and vision plans
• Life Insurance
• Short-term and Long-term Disability
• Matching 401(k) Contributions
• Vacation and Paid Sick Time
• Tuition Reimbursement