Field Service Representative

07054 Parsippany, New Jersey Solar Turbines

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Job Description

Career Area:
Product Support

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Role Definition
Installs, maintains and troubleshoots equipment at the customer's location using a set of tools, parts and technical diagrams. Customer service assignment include on-site preventive maintenance and inspection service work, call-out services and commissioning activities on turbomachinery and package systems.

Responsibilities
• Use a variety of test equipment to diagnose and identify malfunctions and may refer to schematics and manufacturers' specifications that provide instructions on how to locate problems.
• Use hand tools, gauges and instruments to analyze, repair or replace faulty parts. Utilize digital tools and systems.
• Check for common causes of trouble, such as dirty or defective components, clean and lubricate equipment as needed.
• Perform routine installations and make adjustments to equipment as appropriate within normal procedures.

Degree Requirement
Degree or equivalent experience desired

Skill Descriptors
Service Excellence: Knowledge of customer service concepts and techniques; ability to meet or exceed customer needs and expectations and provide excellent service in a direct or indirect manner.
Level Working Knowledge:
• Provides a quality of service that customers describe as excellent.
• Resolves common customer problems.
• Responds to unexpected customer requests with a sense of urgency and positive action.
• Provides direct service to internal or external customers.
• Documents customer complaints in a timely manner.

Initiative: Being proactive and committing to action on self-identified job responsibilities and challenges; ability to seek out work and the drive to accomplish goals.
Level Basic Understanding:
• Describes opportunities for taking initiative in the organization.
• Cites examples of taking initiative in own personal or professional life.
• Identifies types of environments that motivate or de-motivate initiative.
• Explains how initiative is critical to success.

Problem Solving: Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.
Level Basic Understanding:
• Explains the value of a disciplined approach to problem solving.
• Describes problem reporting and escalation practices.
• Utilizes accepted procedures for problem analysis and resolution.
• Identifies key aspects of problem-solving techniques used in own area.

Mechanical Maintenance - Power Supply: Knowledge of machines used in power plant; ability to conduct preventive maintenance and repairs or replacements on faulty mechanical parts used in power plants.
Level Working Knowledge:
• Installs and maintains basic mechanical components and equipment.
• Generates regular maintenance reports to senior management.
• Repairs or replaces mechanical components based on diagnostic results.
• Assists in the optimization of preventive maintenance procedures.
• Performs mechanical testing activities for power supply machines.

Mechanical Maintenance (Oil and Gas): Knowledge of mechanical equipment and the preventive maintenance; ability to repair or replace faulty mechanical parts used in the exploration, production or refining of hydrocarbons.
Level Working Knowledge:
• Explains common mechanical problems and associated solutions and preventive measures.
• Repairs or replaces mechanical components based on diagnostic results.
• Works with equipment providers or vendors to resolve mechanical problems and prevent their recurrence.
• Works with installation and maintenance of specific mechanical components and equipment.
• Describes procedures for the repair, replacement, and refurbishing of mechanical equipment and systems.

Safety (Oil and Gas): Knowledge of procedures, practices, considerations and regulatory requirements for the safety and protection of workers, community, environment and company assets; ability to identify and respond accordingly to work-related hazards.
Level Extensive Experience:
• Promotes workplace safety among supervisors and workers; communicates safety rules and regulations.
• Performs safety inspections to assure compliance with company, local and federal regulations.
• Discusses managers' and workers' responsibilities in ensuring compliance with OSHA requirements.
• Assesses and reports unusual or new safety hazards or violations; initiates corrective action.
• Determines appropriate action to take when unsafe conditions are encountered.
• Ensures that all employees and contractors comply with relevant safety policies and regulations.

Programmable Logic Controller (PLC): Knowledge of Programmable Logic Controller (PLC); ability to design, implement, and operate automated process controls.
Level Basic Understanding:
• Cites examples of PLC associated control function applications.
• Describes PLC concepts and features.
• Discusses the key considerations and issues in the use of the programmable controller.
• Explains the benefits and risks associated with the use of advanced control functions.

Troubleshooting Technical Problems: Knowledge of troubleshooting approaches, tools and techniques; ability to anticipate, detect and resolve technical problems in a manufacturing environment.
Level Working Knowledge:
• Documents common hardware, software and communications problems and likely resolutions.
• Troubleshoots typical technical problems in a specific area.
• Works with vendor-specific diagnostic guides, tools and utilities to discover application problems.
• Adheres to standard troubleshooting procedures to ensure effectiveness of resolutions.
• Participates in setting evaluation standards and criterion for troubleshooting.

Candidates must:
  • Pass a Department of Transportation (DOT) drug screen and a physical fitness evaluation.
  • Clean Driving Record (this includes no moving violations within the last 12 months, no "2 point" violations within the last 3 years, and no DUIs within the last 7 years)
  • Candidate must successfully complete physical exam
  • Be able to obtain a legal Transportation Worker's Identification Credential.

This Job Description is intended as a general guide to the job duties for this position and is intended for the purpose of establishing the specific salary grade. It is not designed to contain or be interpreted as an exhaustive summary of all responsibilities, duties and effort required of employees assigned to this job. At the discretion of management, this description may be changed at any time to address the evolving needs of the organization. It is expressly not intended to be a comprehensive list of "essential job functions" as that term is defined by the Americans with Disabilities Act.

Visa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at

Posting Dates:
August 22, 2025 - August 28, 2025

Any offer of employment is conditioned upon the successful completion of a drug screen.

Caterpillar is an Equal Opportunity Employer, Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply.

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Field Service Manager

07950 Morris Plains, New Jersey Honeywell

Posted 19 days ago

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Job Description

Service Solutions Delivery Manager

As a Service Solutions Delivery Manager here at Honeywell, you will be responsible for leading and managing the design, engineering, configuration, implementation, commissioning, ongoing support/maintenance and upgrades of all Honeywell Operational Technology (OT) Software, Enterprise Applications and Connected Offerings delivered into the Service business throughout Region. This will include strengthening our OT/Connected Service solutions knowledge and capability to ensure the people & skillsets are in place to promote, deliver & maintain more connected, operational critical solutions to our customers, ensuring alignment & consistency with global standards & guidelines. The role will also be required to provide pre-sales support, assisting in the costing of new opportunities and customer negotiation to support new growth, and signing off on the operational & delivery strategy.

You will report directly to our North Americas Service Solutions Leader and you'll work out of North East location (ME/ NY/ PA/ NJ/ WV OR OH) on a remote work schedule.

You will ensure the alignment, adherence & standardization of Honeywell's OT & Connected Service solutions to ensure we can execute effectively for our customers, demonstrate value, reduce our risk, cycle times, variation, and cost to deliver/service. This will also include identifying areas where we can streamline operations by utilising digital deployment tools and central/global deployment services. The Service Solutions Operations team will also be responsible to ensure adherence of the Global ICT & Cybersecurity products and standards, in line with the HBS Buildings global ICT & cybersecurity offering portfolio.

The annual base salary range for this position is . Please note that this salary information serves as a general guideline. Honeywell considers various factors when extending an offer, including but not limited to the scope and responsibilities of the position, the candidate's work experience, education and training, key skills, as well as market and business considerations. In addition to a competitive salary, leading-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes: Bonus, Employer subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. For more information visit: Benefits at Honeywell

#LIREMOTE

KEY RESPONSIBILITIES

· You are the focal for Operational Technology (OT)/Enterprise Applications/Connected Services throughout the Region, managing the solution specialist resources to lead the improvement & increase in capabilities in both delivery and service execution.

· You will work with the local leadership teams to identify capability gaps, and actively hire additional resources to support the correct sale, design, engineering, implementation and support of HBS' OT, Enterprise Applications & Connected Services

· Contribute to the design, engineering, configuration, implementation, commissioning, support/maintenance and upgrades of Honeywell's OT, Connected Services and Enterprise Software Applications (EBI, DVM, EM, OBS, Forge, Pulse, Vector etc.) in the service LOB.

· Possess a strong understanding of ICT and Cybersecurity principles and design and how these systems and services work in tandem with Honeywell's OT, Connected Services and Enterprise Software Applications.

· Possess a strong understanding and knowledge of all industry standards and protocols (BACnet, Modbus, OPC, SNMP, APIs etc) and how these protocols are used to ingest and share data from Honeywell and 3rd party technologies/applications with Honeywell's OT/ Enterprise Applications and Connected Services.

· Be the Region's focal point and subject matter expert (SME) for Honeywell OT, Enterprise Application and Connected Services.

· Ensure the global alignment, adherence and standardisation of the design, install, service and upgrades of Honeywell OT and Enterprise Applications with respect to the ICT and Cybersecurity services and technology selection of hardware / software.

· You will work in collaboration with all relevant stakeholders to drive knowledge and understanding of HBS' OT, Enterprise Applications & Connected Service solutions to our existing customer base and new customer portfolio.

· You will ensure only suitable qualified resources are undertaking the delivery and upgrade of HBS' OT, Enterprise Applications & Connected Service solutions to the global standards and practices, enabling HBS to deliver consistently for its customers globally.

· You will establish and implement short-term and long-term strategies that support business growth, business efficiency and financial performance of HBS operations in the region.

· Conduct technical and operational risk reviews and contribute to the CAP approval process for highly complex or large value (>$1m scope) OT, Enterprise Applications & Connected Services proposals in the Region.

· Ensure appropriate skillset and expertise is provided to all relevant OT, Enterprise Applications & Connected Service solutions in addition to functional leadership as necessary to support key business decisions

· In conjunction with the service operations and leadership teams, assess the delivery capabilities of the region's teams, and identify areas for improvement in capabilities and resources.

· Possess a strong understanding of ICT and Cybersecurity principles and design and how these systems and services work in tandem with OT and Enterprise Software Applications.

· Build and maintain strong relationships with Account Managers/Sales Team to ensure alignment on all customer sites and identify and proactively drive OT and Enterprise Application opportunities across the Region.

· Identify areas of innovation, technical excellence and best practices through knowledge sharing internally and externally to facilitate HBS becoming the go-to business for clients, star performers and employees.

· Develop strong Honeywell relationships with the operations and leadership teams across the Region.

· Provide proactive, engaged leadership for team members (including direct and indirect reports) with a focus on professional development and team optimization

· Identify, develop, and maintain strategic industry partnerships to strengthen Honeywell's position, credibility and value proposition in the technology space.

· Build productive customer relationships, developing sponsors for Honeywell, and continually seek and capitalise upon opportunities to increase customer satisfaction and deepen client relationships.

· Actively promote Honeywell as an expert in ICT, Cybersecurity & Integrated Solutions and engage and create new relationships with customers and vendors through networking events and industry forums.

· Keep abreast of all relevant developments and innovations in the field and research best practice methodologies and ensure emerging technologies are correctly aligned with customer requirements and solution offering.

· Provide feedback and liaise with product management to ensure HBS product portfolio is appropriate to the changing needs of current and new customers and suits our regional market.

· Work with functional leaders to productize solutions developed for one customer into repeatable solutions for future customers as appropriate.

· Establish and maintain high standards of performance for self, direct reports and others to maximize the team's ability to meet business goals and objectives

· Develop effective working relationships with Honeywell's Technical Support Groups, systems users and software vendors, to ensure systems can be well maintained, used effectively, and that requests for action to correct system problems can be attended to effectively and promptly.

· Ensure that skills are maintained and enhanced in "specialist" area(s) relating to product knowledge, services knowledge, or industry knowledge. Ensure training plan is included in Personal Development Plan (PDP). Self-direction in identifying and suggesting training opportunities

YOU MUST HAVE

· Minimum 5 Years Experience in the design, implementation and maintenance of Honeywell OT, Enterprise Applications and Connected Services · Must be willing to travel across the country based on projects and requires a valid full drivers license.

· Demonstrated ability in leading and working in collaboration with cross functional teams

· Strong understanding of Honeywell's OT, Enterprise Applications and Connected Services (EBI, DVM, Energy Manager, Forge, OBS, Pulse, Vector etc.)

· Strong understanding of industry standard communications protocols (BACnet, Modbus, OPC, SNMP, API)

· Knowledge of ICT/Cybersecurity fundamentals

· Intermediate to Advanced computer skills

· Fundamental knowledge of 3rd party IoT technologies and software applications

· Fundamental knowledge of Honeywell field applications (HVAC, Security, CCTV, Fire etc.)

· Demonstrated experience in organising and directing work activities according to priorities, and to meet deadlines involving multiple systems projects and vendors.

· Excellent analytical and problem solving skills and the ability to develop innovative and creative solutions in a complex multiple systems environment.

WE VALUE

· Bachelor's degree in Software Engineering, Electrical Engineering, Mechanical Engineering, Mechatronics Engineering

· Diploma of Project Management

· Understanding of Honeywell building technologies and application (BMS, Security, CCTV, Fire etc)

· Essential - Proven track record in a project engineering capacity involved in the design and delivery of technology based projects

· Previous exposure to a site base, construction environment

· Exposure to Sales bid process

· Involvement in Design and Construct Projects

· Experience with agile or iterative development methodologies to assist in the planning and/or delivery of application development projects.

· Experience delivering projects following the Software Development Life Cycle (SDLC) model.

· Sound change management skills to lead change and acceptance within the workforce by proactively and creatively taking action to achieve goals.

Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments - powered by our Honeywell Forge software - that help make the world smarter, safer and more sustainable.

Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.

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Field Service Manager

07981 Hanover Township, New Jersey NTT DATA

Posted 19 days ago

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Job Description

Req ID: 313594

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Field Service Manager to join our team in Whippany, New Jersey (US-NJ), United States (US).

Day to Day Responsibilities:
  • Provides direct supervision to a large team of operational, production, sales, service or administrative team members, or a small staff of professionallevel team members.
  • Work is guided by operational and project objectives.
  • Sets and communicates clear expectations for work outcomes and manages performance.
  • Manages a larger field service team and/or a supplier relationship.
  • Regularly coaches and mentors team members.
  • Regularly reviews the work and performance of team members.
  • Supports leadership team in business process improvements.
  • Ensures team achieves specific performance metrics.
  • Ability to physically perform general office requirements.
  • Must be able to perform essential responsibilities with or without reasonable accommodations
  • Provide advanced verbal and written communication skills.
Please Note: Significant travel including overnight domestic or international trips may be required.

Basic Qualifications:
  • Minimum 5 years managerial/leadership experience.
  • Minimum 5 years of negotiation skills.
  • Minimum 5 years of desktop administration experience
  • Minimum 5 years with leadership of personnel and of business objectives.


#INDICS

#LI-MIWS

About NTT DATA

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com

NTT DATA endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.
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Field Service Manager

07981 Hanover Township, New Jersey NTT America

Posted 19 days ago

Job Viewed

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Job Description

Req ID: 313594

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Field Service Manager to join our team in Whippany, New Jersey (US-NJ), United States (US).

Day to Day Responsibilities:

  • Provides direct supervision to a large team of operational, production, sales, service or administrative team members, or a small staff of professionallevel team members.

  • Work is guided by operational and project objectives.

  • Sets and communicates clear expectations for work outcomes and manages performance.

  • Manages a larger field service team and/or a supplier relationship.

  • Regularly coaches and mentors team members.

  • Regularly reviews the work and performance of team members.

  • Supports leadership team in business process improvements.

  • Ensures team achieves specific performance metrics.

  • Ability to physically perform general office requirements.

  • Must be able to perform essential responsibilities with or without reasonable accommodations

  • Provide advanced verbal and written communication skills.

Please Note: Significant travel including overnight domestic or international trips may be required.

Basic Qualifications:

  • Minimum 5 years managerial/leadership experience.

  • Minimum 5 years of negotiation skills.

  • Minimum 5 years of desktop administration experience

  • Minimum 5 years with leadership of personnel and of business objectives.

#INDICS

#LI-MIWS

About NTT DATA

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com (

NTT DATA endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here ( . If you'd like more information on your EEO rights under the law, please click here ( . For Pay Transparency information, please click here ( .

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Field Service Manager

07981 Hanover Township, New Jersey NTT America, Inc.

Posted 4 days ago

Job Viewed

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Job Description

**Req ID:** 313594
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a Field Service Manager to join our team in Whippany, New Jersey (US-NJ), United States (US).
**Day to Day Responsibilities:**
+ Provides direct supervision to a large team of operational, production, sales, service or administrative team members, or a small staff of professionallevel team members.
+ Work is guided by operational and project objectives.
+ Sets and communicates clear expectations for work outcomes and manages performance.
+ Manages a larger field service team and/or a supplier relationship.
+ Regularly coaches and mentors team members.
+ Regularly reviews the work and performance of team members.
+ Supports leadership team in business process improvements.
+ Ensures team achieves specific performance metrics.
+ Ability to physically perform general office requirements.
+ Must be able to perform essential responsibilities with or without reasonable accommodations
+ Provide advanced verbal and written communication skills.
**Please Note:** Significant travel including overnight domestic or international trips may be required.
**Basic Qualifications:**
+ Minimum 5 years managerial/leadership experience.
+ Minimum 5 years of negotiation skills.
+ Minimum 5 years of desktop administration experience
+ Minimum 5 years with leadership of personnel and of business objectives.
#INDICS
#LI-MIWS
**About NTT DATA**
NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com ( DATA endeavors to make_** **_ **_accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at_** **_ **_._** **_This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here ( . If you'd like more information on your EEO rights under the law, please click here ( . For Pay Transparency information, please click here ( ._**
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Field Service Manager

07981 Hanover Township, New Jersey NTT DATA North America

Posted 4 days ago

Job Viewed

Tap Again To Close

Job Description

**Req ID:** 313594
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a Field Service Manager to join our team in Whippany, New Jersey (US-NJ), United States (US).
**Day to Day Responsibilities:**
+ Provides direct supervision to a large team of operational, production, sales, service or administrative team members, or a small staff of professionallevel team members.
+ Work is guided by operational and project objectives.
+ Sets and communicates clear expectations for work outcomes and manages performance.
+ Manages a larger field service team and/or a supplier relationship.
+ Regularly coaches and mentors team members.
+ Regularly reviews the work and performance of team members.
+ Supports leadership team in business process improvements.
+ Ensures team achieves specific performance metrics.
+ Ability to physically perform general office requirements.
+ Must be able to perform essential responsibilities with or without reasonable accommodations
+ Provide advanced verbal and written communication skills.
**Please Note:** Significant travel including overnight domestic or international trips may be required.
**Basic Qualifications:**
+ Minimum 5 years managerial/leadership experience.
+ Minimum 5 years of negotiation skills.
+ Minimum 5 years of desktop administration experience
+ Minimum 5 years with leadership of personnel and of business objectives.
#INDICS
#LI-MIWS
**About NTT DATA**
NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com ( DATA endeavors to make_** **_ **_accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at_** **_ **_._** **_This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here ( . If you'd like more information on your EEO rights under the law, please click here ( . For Pay Transparency information, please click here ( ._**
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Field Service Engineer

07059 Warren, New Jersey Emerson

Posted 5 days ago

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Job Description

If you are a **Field Engineer** looking for an opportunity to grow and develop professionally, Emerson has a great opportunity for you! **Based in our Northeast Regional Office in Warren, NJ,** you will be part of a team of customer support engineers who can analyze and solve problems associated with the installation, start-up, and operation of relatively complex distributed control systems, sub-systems, and/or specific control equipment at customer locations. You will be in a customer facing position providing expert support for PLCs and or DCS systems, and provide direct engineering advisory assistance to the customer, and liaison within the company, on issues dealing with the equipment or related matters.
**This role requires extensive travel up to 75%, to include overnights (often 1-3 weeks at a time during spring and fall outage season), and some weekends. This position offers a Hybrid Work Option when not traveling.**
At Emerson, we help customers in the world's most crucial industries tackle the challenges of modern life. Be a part of a team that drives innovation that makes the world healthier, safer, smarter, and more sustainable. **The Power & Water Solutions** business focuses on upgrading existing power plant systems with industry leading automation controls and instrumentation to promote sustainability and longevity of our North American power grid.
**In This Role, Your Responsibilities Will Be:**
+ Perform on-site instruction of customer personnel, writing and modifying maintenance procedures, quality control tests and/or product evaluation, and provide complete and timely reports on all activities with emphasis on defining problems encountered, services.
+ Direct the efforts of personnel engaged in installation of control systems, sub-systems, equipment, or their routine modification/repair.
+ Provide direct engineering advisory assistance to the customer, and liaison within the company, on issues dealing with the equipment or related matters.
+ Cultivate relationships with internal project teams, customer project teams and contractors.
+ Apply troubleshooting, problem-solving, decision-making, and planning skills.
**Who You Are:**
You understand the importance and interdependence of internal customer relationships. Show a tremendous amount of initiative in tough situations and are outstanding at spotting and seizing opportunities and acquire data from multiple and diverse sources when solving problems.
**For This Role, You Will Need:**
+ Bachelor's degree in engineering, computer science or a similar technical curriculum, or relevant field engineer experience in lieu of education.
+ A minimum of 2 years of related experience
+ Understanding of basic networking and computer assembly/troubleshooting experience.
+ Willingness and ability to travel up to 75% to meet business needs. This includes some weekends and overnight stays of 1-3 weeks at a time. The travel requirement will be mostly seasonal, more during the spring and fall outage season.
+ Ability to adhere to Emerson's vehicle policy and possess a valid US driver's license.
+ Legal authorization to work in the United States without sponsorship now or in the future.
**Preferred Qualifications That Set You Apart:**
+ A working understanding Ladder Logic, SAMA diagrams & P&ID prints
+ Experience with DCS/PLC controls
+ Experience in the power and water/wastewater treatment industries
**Our Culture & Commitment to You:**
At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives-because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.
We recognize the importance of employee wellbeing. We prioritize providing flexible, competitive benefits plans to meet you and your family's physical, mental, financial, and social needs. We provide a variety of medical insurance plans, with dental and vision coverage, Employee Assistance Program, 401(k), tuition reimbursement, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.
Our compensation philosophy is simple: we pay a competitive base salary, within the local market in which we operate, and reward performance during our annual merit review process. The salary range for this role is $80,000.00 - 110,000.00 annually, plus benefits, commensurate with the skills, talent, capabilities, and experience each candidate brings to a role.
Learn more about our Culture & Values ( .
#LI-SD1
**WHY EMERSON**
**Our Commitment to Our People**
At Emerson, we are motivated by a spirit of collaboration that helps our diverse, multicultural teams across the world drive innovation that makes the world healthier, safer, smarter, and more sustainable. And we want you to join us in our bold aspiration.
We have built an engaged community of inquisitive, dedicated people who thrive knowing they are welcomed, trusted, celebrated, and empowered to solve the world's most complex problems - for our customers, our communities, and the planet. You'll contribute to this vital work while further developing your skills through our award-winning employee development programs. We are a proud corporate citizen in every city where we operate and are committed to our people, our communities, and the world at large. We take this responsibility seriously and strive to make a positive impact through every endeavor.
At Emerson, you'll see firsthand that our people are at the center of everything we do. So, let's go. Let's think differently. Learn, collaborate, and grow. Seek opportunity. Push boundaries. Be empowered to make things better. Speed up to break through. Let's go, together.
**Work Authorization**
Emerson will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1(including those with OPT or CPT) , H-1, H-2, L-1, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire.
**Equal Opportunity Employer**
Emerson is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.
**Accessibility Assistance or Accommodation**
If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: .
**ABOUT EMERSON**
Emerson is a global leader in automation technology and software. Through our deep domain expertise and legacy of flawless execution, Emerson helps customers in critical industries like life sciences, energy, power and renewables, chemical and advanced factory automation operate more sustainably while improving productivity, energy security and reliability.
With global operations and a comprehensive portfolio of software and technology, we are helping companies implement digital transformation to measurably improve their operations, conserve valuable resources and enhance their safety.
We offer equitable opportunities, celebrate diversity, and embrace challenges with confidence that, together, we can make an impact across a broad spectrum of countries and industries. Whether you're an established professional looking for a career change, an undergraduate student exploring possibilities, or a recent graduate with an advanced degree, you'll find your chance to make a difference with Emerson. Join our team - let's go!
**No calls or agencies please.**
**Requisition ID** : 25023767
Emerson is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.
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Field Service Technician

07054 Parsippany, New Jersey Actalent

Posted 9 days ago

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Job Description

Job Title: Field Service TechnicianJob Description
Responsible for the installation, inspection, testing, maintenance, and repair of fire protection systems, including fire alarms, sprinklers, extinguishers, and suppression systems. This role ensures all fire safety equipment is compliant with applicable codes, standards, and regulations. The technician works both independently and as part of a team to complete service calls, troubleshoot system issues, and provide customer support. Attention to detail, strong problem-solving skills, and a commitment to safety are essential for success in this role.
Responsibilities
+ Install, inspect, test, maintain, and repair fire alarm systems.
+ Perform routine maintenance and functionality tests on all fire protection systems to ensure compliance with local, state, and national fire codes.
+ Identify and troubleshoot system malfunctions and provide accurate solutions in a timely manner.
+ Document all inspections, maintenance, and repair work, including deficiency reports and service records.
+ Coordinate with the office to schedule inspections, provide updates, and explain findings.
+ Maintain proper inventory of parts, tools, and equipment for each job.
+ Respond to emergency service calls and provide on-site corrective action when needed.
+ Ensure all work complies with company policies, safety protocols, and applicable regulations.
+ Stay updated on industry standards, new technology, and product updates through training and certifications.
+ Collaborate with other technicians, electricians, and contractors as needed on large-scale installations or retrofits.
Essential Skills
+ Ability to read and interpret engineering drawings.
+ Experience with low-voltage electronic installation, including bending pipe.
+ Proficiency in fire alarm systems programming.
+ Strong troubleshooting skills.
+ Familiarity with schematics and blueprints.
+ Competency in using hand tools and electronics related to fire protection systems.
Additional Skills & Qualifications
+ Certification in fire alarm programming is a plus.
+ Experience in service and maintenance of fire protection systems.
Work Environment
Work is done 100% onsite at customer locations. Technicians will work both independently and as part of a team to complete service calls. This role requires traveling in a personal vehicle to customer sites and to the office to retrieve equipment and materials for each job. The majority of work is based in New Jersey, with some projects in the Tri-State area. Candidates will be eligible for reimbursement of tolls, gas, and all work-related expenses for work conducted outside of New Jersey.
Job Type & Location
This is a Contract to Hire position based out of Parsippany, New Jersey.
Pay and Benefits
The pay range for this position is $37.00 - $50.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Parsippany,NJ.
Application Deadline
This position is anticipated to close on Aug 29, 2025.
About Actalent
Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email (% ) for other accommodation options.
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Field Service Technician

07054 Parsippany, New Jersey Actalent

Posted 9 days ago

Job Viewed

Tap Again To Close

Job Description

Job Title: Field Service TechnicianJob Description
Responsible for the installation, inspection, testing, maintenance, and repair of fire protection systems, including fire alarms, sprinklers, extinguishers, and suppression systems. This role ensures all fire safety equipment is compliant with applicable codes, standards, and regulations. The technician works both independently and as part of a team to complete service calls, troubleshoot system issues, and provide customer support. Attention to detail, strong problem-solving skills, and a commitment to safety are essential for success in this role.
Responsibilities
+ Install, inspect, test, maintain, and repair fire alarm systems.
+ Perform routine maintenance and functionality tests on all fire protection systems to ensure compliance with local, state, and national fire codes.
+ Identify and troubleshoot system malfunctions and provide accurate solutions in a timely manner.
+ Document all inspections, maintenance, and repair work, including deficiency reports and service records.
+ Coordinate with the office to schedule inspections, provide updates, and explain findings.
+ Maintain proper inventory of parts, tools, and equipment for each job.
+ Respond to emergency service calls and provide on-site corrective action when needed.
+ Ensure all work complies with company policies, safety protocols, and applicable regulations.
+ Stay updated on industry standards, new technology, and product updates through training and certifications.
+ Collaborate with other technicians, electricians, and contractors as needed on large-scale installations or retrofits.
Essential Skills
+ Ability to read and interpret engineering drawings.
+ Experience with low-voltage electronic installation, including bending pipe.
+ Proficiency in fire alarm systems programming.
+ Strong troubleshooting skills.
+ Familiarity with schematics and blueprints.
+ Competency in using hand tools and electronics related to fire protection systems.
Additional Skills & Qualifications
+ Certification in fire alarm programming is a plus.
+ Experience in service and maintenance of fire protection systems.
Work Environment
Work is done 100% onsite at customer locations. Technicians will work both independently and as part of a team to complete service calls. This role requires traveling in a personal vehicle to customer sites and to the office to retrieve equipment and materials for each job. The majority of work is based in New Jersey, with some projects in the Tri-State area. Candidates will be eligible for reimbursement of tolls, gas, and all work-related expenses for work conducted outside of New Jersey.
Job Type & Location
This is a Contract to Hire position based out of Parsippany, New Jersey.
Pay and Benefits
The pay range for this position is $37.00 - $50.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Parsippany,NJ.
Application Deadline
This position is anticipated to close on Aug 29, 2025.
About Actalent
Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email (% ) for other accommodation options.
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Field Service Manager

07950 Morris Plains, New Jersey Honeywell

Posted 26 days ago

Job Viewed

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Job Description

**Service Solutions Delivery Manager** As a Service Solutions Delivery Manager here at Honeywell, you will be responsible for leading and managing the design, engineering, configuration, implementation, commissioning, ongoing support/maintenance and upgrades of all Honeywell Operational Technology (OT) Software, Enterprise Applications and Connected Offerings delivered into the Service business throughout Region. This will include strengthening our OT/Connected Service solutions knowledge and capability to ensure the people & skillsets are in place to promote, deliver & maintain more connected, operational critical solutions to our customers, ensuring alignment & consistency with global standards & guidelines. The role will also be required to provide pre-sales support, assisting in the costing of new opportunities and customer negotiation to support new growth, and signing off on the operational & delivery strategy. You will report directly to our North Americas Service Solutions Leader and you'll work out of North East location (ME/ NY/ PA/ NJ/ WV OR OH) on a remote work schedule. You will ensure the alignment, adherence & standardization of Honeywell's OT & Connected Service solutions to ensure we can execute effectively for our customers, demonstrate value, reduce our risk, cycle times, variation, and cost to deliver/service. This will also include identifying areas where we can streamline operations by utilising digital deployment tools and central/global deployment services. The Service Solutions Operations team will also be responsible to ensure adherence of the Global ICT & Cybersecurity products and standards, in line with the HBS Buildings global ICT & cybersecurity offering portfolio. The annual base salary range for this position is <$114,000 - $50,000>. Please note that this salary information serves as a general guideline. Honeywell considers various factors when extending an offer, including but not limited to the scope and responsibilities of the position, the candidate's work experience, education and training, key skills, as well as market and business considerations. In addition to a competitive salary, leading-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes: Bonus, Employer subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. For more information visit: Benefits at Honeywell #LIREMOTE **KEY RESPONSIBILITIES** · You are the focal for Operational Technology (OT)/Enterprise Applications/Connected Services throughout the Region, managing the solution specialist resources to lead the improvement & increase in capabilities in both delivery and service execution. · You will work with the local leadership teams to identify capability gaps, and actively hire additional resources to support the correct sale, design, engineering, implementation and support of HBS' OT, Enterprise Applications & Connected Services · Contribute to the design, engineering, configuration, implementation, commissioning, support/maintenance and upgrades of Honeywell's OT, Connected Services and Enterprise Software Applications (EBI, DVM, EM, OBS, Forge, Pulse, Vector etc.) in the service LOB. · Possess a strong understanding of ICT and Cybersecurity principles and design and how these systems and services work in tandem with Honeywell's OT, Connected Services and Enterprise Software Applications. · Possess a strong understanding and knowledge of all industry standards and protocols (BACnet, Modbus, OPC, SNMP, APIs etc) and how these protocols are used to ingest and share data from Honeywell and 3rd party technologies/applications with Honeywell's OT/ Enterprise Applications and Connected Services. · Be the Region's focal point and subject matter expert (SME) for Honeywell OT, Enterprise Application and Connected Services. · Ensure the global alignment, adherence and standardisation of the design, install, service and upgrades of Honeywell OT and Enterprise Applications with respect to the ICT and Cybersecurity services and technology selection of hardware / software. · You will work in collaboration with all relevant stakeholders to drive knowledge and understanding of HBS' OT, Enterprise Applications & Connected Service solutions to our existing customer base and new customer portfolio. · You will ensure only suitable qualified resources are undertaking the delivery and upgrade of HBS' OT, Enterprise Applications & Connected Service solutions to the global standards and practices, enabling HBS to deliver consistently for its customers globally. · You will establish and implement short-term and long-term strategies that support business growth, business efficiency and financial performance of HBS operations in the region. · Conduct technical and operational risk reviews and contribute to the CAP approval process for highly complex or large value (>$1m scope) T, Enterprise Applications & Connected Services proposals in the Region. · Ensure appropriate skillset and expertise is provided to all relevant OT, Enterprise Applications & Connected Service solutions in addition to functional leadership as necessary to support key business decisions · In conjunction with the service operations and leadership teams, assess the delivery capabilities of the region's teams, and identify areas for improvement in capabilities and resources. · Possess a strong understanding of ICT and Cybersecurity principles and design and how these systems and services work in tandem with OT and Enterprise Software Applications. · Build and maintain strong relationships with Account Managers/Sales Team to ensure alignment on all customer sites and identify and proactively drive OT and Enterprise Application opportunities across the Region. · Identify areas of innovation, technical excellence and best practices through knowledge sharing internally and externally to facilitate HBS becoming the go-to business for clients, star performers and employees. · Develop strong Honeywell relationships with the operations and leadership teams across the Region. · Provide proactive, engaged leadership for team members (including direct and indirect reports) with a focus on professional development and team optimization · Identify, develop, and maintain strategic industry partnerships to strengthen Honeywell's position, credibility and value proposition in the technology space. · Build productive customer relationships, developing sponsors for Honeywell, and continually seek and capitalise upon opportunities to increase customer satisfaction and deepen client relationships. · Actively promote Honeywell as an expert in ICT, Cybersecurity & Integrated Solutions and engage and create new relationships with customers and vendors through networking events and industry forums. · Keep abreast of all relevant developments and innovations in the field and research best practice methodologies and ensure emerging technologies are correctly aligned with customer requirements and solution offering. · Provide feedback and liaise with product management to ensure HBS product portfolio is appropriate to the changing needs of current and new customers and suits our regional market. · Work with functional leaders to productize solutions developed for one customer into repeatable solutions for future customers as appropriate. · Establish and maintain high standards of performance for self, direct reports and others to maximize the team's ability to meet business goals and objectives · Develop effective working relationships with Honeywell's Technical Support Groups, systems users and software vendors, to ensure systems can be well maintained, used effectively, and that requests for action to correct system problems can be attended to effectively and promptly. · Ensure that skills are maintained and enhanced in "specialist" area(s) relating to product knowledge, services knowledge, or industry knowledge. Ensure training plan is included in Personal Development Plan (PDP). Self-direction in identifying and suggesting training opportunities **YOU MUST HAVE** · Minimum 5 Years Experience in the design, implementation and maintenance of Honeywell OT, Enterprise Applications and Connected Services · Must be willing to travel across the country based on projects and requires a valid full drivers license. · Demonstrated ability in leading and working in collaboration with cross functional teams · Strong understanding of Honeywell's OT, Enterprise Applications and Connected Services (EBI, DVM, Energy Manager, Forge, OBS, Pulse, Vector etc.) · Strong understanding of industry standard communications protocols (BACnet, Modbus, OPC, SNMP, API) · Knowledge of ICT/Cybersecurity fundamentals · Intermediate to Advanced computer skills · Fundamental knowledge of 3rd party IoT technologies and software applications · Fundamental knowledge of Honeywell field applications (HVAC, Security, CCTV, Fire etc.) · Demonstrated experience in organising and directing work activities according to priorities, and to meet deadlines involving multiple systems projects and vendors. · Excellent analytical and problem solving skills and the ability to develop innovative and creative solutions in a complex multiple systems environment. **WE VALUE** · Bachelor's degree in Software Engineering, Electrical Engineering, Mechanical Engineering, Mechatronics Engineering · Diploma of Project Management · Understanding of Honeywell building technologies and application (BMS, Security, CCTV, Fire etc) · Essential - Proven track record in a project engineering capacity involved in the design and delivery of technology based projects · Previous exposure to a site base, construction environment · Exposure to Sales bid process · Involvement in Design and Construct Projects · Experience with agile or iterative development methodologies to assist in the planning and/or delivery of application development projects. · Experience delivering projects following the Software Development Life Cycle (SDLC) model. · Sound change management skills to lead change and acceptance within the workforce by proactively and creatively taking action to achieve goals. Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments - powered by our Honeywell Forge software - that help make the world smarter, safer and more sustainable. Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.
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