2 Technical Fields jobs in Malvern
Oracle Field Service Implementation Consultant - Manager
72702 Friendship, Arkansas
PwC
Posted 2 days ago
Job Viewed
Job Description
**Specialty/Competency:** Oracle
**Industry/Sector:** Not Applicable
**Time Type:** Full time
**Travel Requirements:** Up to 60%
At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives.
As an Oracle lead to revenue at PwC, you will focus on working with Oracle's suite of applications and tools designed to manage the entire customer journey, from lead generation to revenue realisation and customer satisfaction. You will be responsible for implementing and configuring Oracle lead management, sales automation, marketing automation, and customer experience solutions to meet the specific needs of an organisation.
Enhancing your leadership style, you motivate, develop and inspire others to deliver quality. You are responsible for coaching, leveraging team member's unique strengths, and managing performance to deliver on client expectations. With your growing knowledge of how business works, you play an important role in identifying opportunities that contribute to the success of our Firm. You are expected to lead with integrity and authenticity, articulating our purpose and values in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same.
Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:
+ Analyse and identify the linkages and interactions between the component parts of an entire system.
+ Take ownership of projects, ensuring their successful planning, budgeting, execution, and completion.
+ Partner with team leadership to ensure collective ownership of quality, timelines, and deliverables.
+ Develop skills outside your comfort zone, and encourage others to do the same.
+ Effectively mentor others.
+ Use the review of work as an opportunity to deepen the expertise of team members.
+ Address conflicts or issues, engaging in difficult conversations with clients, team members and other stakeholders, escalating where appropriate.
+ Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.
Demonstrates extensive-level, abilities with success managing the identification and addressing of client needs:
+ Working within the Lead-to-Revenue cycle, including sales, sales operations, ordering, billing, fulfillment, payments, collections, revenue management, and accounting close processes;
+ Understanding of multiple business models with transactional, recurring, consumption-based, subscription and project-based monetization models;
+ Understanding and experience of revenue recognition under ASC 606;
+ Working experience with Oracle CX: Sales Cloud, Commerce Cloud, Service (B2B, B2C, Field Service) Cloud, CPQ Cloud, Marketing Cloud, Subscription Management, Order Management, Pricing Admin, Integration Services, Revenue Management and Billing;
+ Understanding of global compliance and regulatory requirement variations impacting the Lead-to-Revenue cycle;
+ Understanding of Lead-to-Revenue operational metrics to support strategic plans, dashboard design and benchmarking/standard industry practices;
+ Analyzing detailed Lead-to-Revenue processes to identify improvement opportunities; and,
+ Understanding and experience with core finance system implementation and optimization, finance strategy and transformation, shared services and outsourcing, case development, preparation of Lead to Revenue functions.
+ Deploying Oracle Field Service Cloud solutions to optimize scheduling, real-time tracking, and predictive maintenance for field teams, driving improved customer satisfaction and operational efficiency.
+ Aligning Oracle Fusion Service and Oracle Field Service Cloud strategies with broader digital transformation initiatives, fostering innovative service delivery models and delivering measurable business impact.
Learn more about how we work: does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: PwC is an?equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law?
For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all.
Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: salary range for this position is: $99,000 - $232,000, plus individuals may be eligible for an annual discretionary bonus. For roles that are based in Maryland, this is the listed salary range for this position. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link:
**Industry/Sector:** Not Applicable
**Time Type:** Full time
**Travel Requirements:** Up to 60%
At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives.
As an Oracle lead to revenue at PwC, you will focus on working with Oracle's suite of applications and tools designed to manage the entire customer journey, from lead generation to revenue realisation and customer satisfaction. You will be responsible for implementing and configuring Oracle lead management, sales automation, marketing automation, and customer experience solutions to meet the specific needs of an organisation.
Enhancing your leadership style, you motivate, develop and inspire others to deliver quality. You are responsible for coaching, leveraging team member's unique strengths, and managing performance to deliver on client expectations. With your growing knowledge of how business works, you play an important role in identifying opportunities that contribute to the success of our Firm. You are expected to lead with integrity and authenticity, articulating our purpose and values in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same.
Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:
+ Analyse and identify the linkages and interactions between the component parts of an entire system.
+ Take ownership of projects, ensuring their successful planning, budgeting, execution, and completion.
+ Partner with team leadership to ensure collective ownership of quality, timelines, and deliverables.
+ Develop skills outside your comfort zone, and encourage others to do the same.
+ Effectively mentor others.
+ Use the review of work as an opportunity to deepen the expertise of team members.
+ Address conflicts or issues, engaging in difficult conversations with clients, team members and other stakeholders, escalating where appropriate.
+ Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.
Demonstrates extensive-level, abilities with success managing the identification and addressing of client needs:
+ Working within the Lead-to-Revenue cycle, including sales, sales operations, ordering, billing, fulfillment, payments, collections, revenue management, and accounting close processes;
+ Understanding of multiple business models with transactional, recurring, consumption-based, subscription and project-based monetization models;
+ Understanding and experience of revenue recognition under ASC 606;
+ Working experience with Oracle CX: Sales Cloud, Commerce Cloud, Service (B2B, B2C, Field Service) Cloud, CPQ Cloud, Marketing Cloud, Subscription Management, Order Management, Pricing Admin, Integration Services, Revenue Management and Billing;
+ Understanding of global compliance and regulatory requirement variations impacting the Lead-to-Revenue cycle;
+ Understanding of Lead-to-Revenue operational metrics to support strategic plans, dashboard design and benchmarking/standard industry practices;
+ Analyzing detailed Lead-to-Revenue processes to identify improvement opportunities; and,
+ Understanding and experience with core finance system implementation and optimization, finance strategy and transformation, shared services and outsourcing, case development, preparation of Lead to Revenue functions.
+ Deploying Oracle Field Service Cloud solutions to optimize scheduling, real-time tracking, and predictive maintenance for field teams, driving improved customer satisfaction and operational efficiency.
+ Aligning Oracle Fusion Service and Oracle Field Service Cloud strategies with broader digital transformation initiatives, fostering innovative service delivery models and delivering measurable business impact.
Learn more about how we work: does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: PwC is an?equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law?
For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all.
Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: salary range for this position is: $99,000 - $232,000, plus individuals may be eligible for an annual discretionary bonus. For roles that are based in Maryland, this is the listed salary range for this position. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link:
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Breast Health Field Service Engineer - Fayetteville, AR
72702 Friendship, Arkansas
Hologic
Posted 2 days ago
Job Viewed
Job Description
Breast Health Field Service Engineer - Fayetteville, AR
Fayetteville, AR, United States
We are growing and are thrilled to be recruiting in the **Fayetteville, AR** area. Joining a team in our **Breast & Skeletal Health** you will be responsible for preventative maintenance, repairs and servicing of our innovative medical imaging and interventional products. As a Hologic FSE, you travel to our customer sites to ensure our products are calibrated and optimized for high performance. You will be able to build relationships with our customers, putting them at ease that you are there to investigate and solve any technical issues.
**Summary Of Duties And Responsibilities**
+ Responsible for the installation and service of Hologic products (mammography, digital mammography, bone densitometry, and mini c-arms) which include electrical, mechanical and software components.
+ Establish and maintain a high level of customer satisfaction with Hologic's products, support and service.
+ Complete all remedial service actions, standard system checks, and required hardware and software upgrades in accordance with approved policies and procedures.
+ Assist other Field Engineers as necessary.
+ Maintain a good customer service reputation by complying with all regulatory requirements and all aspects of DQSM.
+ Complete and submit all required paperwork on time and accurately.
+ Train customers on the basic operation and use of Hologic products.
+ Provide feedback to the District Manager concerning product performance anomalies encountered in the field, and make recommendations for service improvements.
+ Provide support at conventions, trade shows and customer trials.
+ Provide pre and post sales support by maintaining close working relationships with sales and customers to ensure expectations are met and equipment installations are handled as planned.
+ Manage inventory, keep accurate records, and return unused and failed parts promptly.
+ Promote service contract offerings and assist the local Service Sales Specialist in selling service agreements to customers within your assigned territory.
+ Manage the assigned territory in an organized fashion.
+ Perform PM's on time, provide expeditious on-site response and minimize equipment downtime.
+ Respond to customer inquiries in written form (with managerial approval), in person, or via telephone as needed.
+ Escalate customer issues and unresolved product problems to service management in a comprehensive and timely manner.
**Qualifications**
+ Must be a self-starter, able to travel and work independently with minimal supervision.
+ Must be capable of multi-tasking, setting priorities and scheduling work activities.
+ Ability to resolve problems, think analytically and communicate professionally in high pressure, time sensitive, customer environments.
+ Willing to work flexible hours and overtime on short notice.
+ Position requires the ability to be "on call" after normal working hours.
+ Depending on location, position may require frequent overnight travel.
+ Must have reliable transportation, possess a valid driver's license, and carry adequate auto insurance.
+ High degree of mechanical aptitude.
+ Excellent communications skills, both written and verbal are required
**Education**
+ Associate's Degree or equivalent in electronics, computer science or related technical discipline is required.
**Experience**
+ 2-4 years experience in a field service position working with customers to resolve problems related to x-ray, digital imaging or related medical equipment preferred.
+ Experience designing, installing, or maintaining computer networks highly desirable.
**Specialized Knowledge**
+ Strong computer literacy.
+ Must be proficient with DOS and Windows, certified training and/or working knowledge of UNIX /NT/Solaris or other software operating systems preferred.
The annualized base salary range for this role is $63,900 to $100,000 and is bonus eligible. Final compensation packages will ultimately depend on factors including relevant experience, skillset, knowledge, geography, education, business needs and market demand.
**_Agency And Third Party Recruiter Notice_**
_Agencies that submit a resume to Hologic must have a current executed Hologic Agency Agreement executed by a member of the Human Resource Department. In addition, Agencies may only submit candidates to positions for which they have been invited to do so by a Hologic Recruiter. All resumes must be sent to the Hologic Recruiter under these terms or they will not be considered._
_Hologic's employees are subject to third-party COVID-19 vaccination requirements, including from customers and governmental entities. Hologic is an equal opportunity employer and consistent with federal, state, and local requirements, will consider requests for reasonable accommodation based on disability or sincerely-held religious beliefs where it is able to do so without undue hardship to the company._
**_Hologic, Inc. is proud to be an Equal Opportunity Employer inclusive of disability and veterans._**
Fayetteville, AR, United States
We are growing and are thrilled to be recruiting in the **Fayetteville, AR** area. Joining a team in our **Breast & Skeletal Health** you will be responsible for preventative maintenance, repairs and servicing of our innovative medical imaging and interventional products. As a Hologic FSE, you travel to our customer sites to ensure our products are calibrated and optimized for high performance. You will be able to build relationships with our customers, putting them at ease that you are there to investigate and solve any technical issues.
**Summary Of Duties And Responsibilities**
+ Responsible for the installation and service of Hologic products (mammography, digital mammography, bone densitometry, and mini c-arms) which include electrical, mechanical and software components.
+ Establish and maintain a high level of customer satisfaction with Hologic's products, support and service.
+ Complete all remedial service actions, standard system checks, and required hardware and software upgrades in accordance with approved policies and procedures.
+ Assist other Field Engineers as necessary.
+ Maintain a good customer service reputation by complying with all regulatory requirements and all aspects of DQSM.
+ Complete and submit all required paperwork on time and accurately.
+ Train customers on the basic operation and use of Hologic products.
+ Provide feedback to the District Manager concerning product performance anomalies encountered in the field, and make recommendations for service improvements.
+ Provide support at conventions, trade shows and customer trials.
+ Provide pre and post sales support by maintaining close working relationships with sales and customers to ensure expectations are met and equipment installations are handled as planned.
+ Manage inventory, keep accurate records, and return unused and failed parts promptly.
+ Promote service contract offerings and assist the local Service Sales Specialist in selling service agreements to customers within your assigned territory.
+ Manage the assigned territory in an organized fashion.
+ Perform PM's on time, provide expeditious on-site response and minimize equipment downtime.
+ Respond to customer inquiries in written form (with managerial approval), in person, or via telephone as needed.
+ Escalate customer issues and unresolved product problems to service management in a comprehensive and timely manner.
**Qualifications**
+ Must be a self-starter, able to travel and work independently with minimal supervision.
+ Must be capable of multi-tasking, setting priorities and scheduling work activities.
+ Ability to resolve problems, think analytically and communicate professionally in high pressure, time sensitive, customer environments.
+ Willing to work flexible hours and overtime on short notice.
+ Position requires the ability to be "on call" after normal working hours.
+ Depending on location, position may require frequent overnight travel.
+ Must have reliable transportation, possess a valid driver's license, and carry adequate auto insurance.
+ High degree of mechanical aptitude.
+ Excellent communications skills, both written and verbal are required
**Education**
+ Associate's Degree or equivalent in electronics, computer science or related technical discipline is required.
**Experience**
+ 2-4 years experience in a field service position working with customers to resolve problems related to x-ray, digital imaging or related medical equipment preferred.
+ Experience designing, installing, or maintaining computer networks highly desirable.
**Specialized Knowledge**
+ Strong computer literacy.
+ Must be proficient with DOS and Windows, certified training and/or working knowledge of UNIX /NT/Solaris or other software operating systems preferred.
The annualized base salary range for this role is $63,900 to $100,000 and is bonus eligible. Final compensation packages will ultimately depend on factors including relevant experience, skillset, knowledge, geography, education, business needs and market demand.
**_Agency And Third Party Recruiter Notice_**
_Agencies that submit a resume to Hologic must have a current executed Hologic Agency Agreement executed by a member of the Human Resource Department. In addition, Agencies may only submit candidates to positions for which they have been invited to do so by a Hologic Recruiter. All resumes must be sent to the Hologic Recruiter under these terms or they will not be considered._
_Hologic's employees are subject to third-party COVID-19 vaccination requirements, including from customers and governmental entities. Hologic is an equal opportunity employer and consistent with federal, state, and local requirements, will consider requests for reasonable accommodation based on disability or sincerely-held religious beliefs where it is able to do so without undue hardship to the company._
**_Hologic, Inc. is proud to be an Equal Opportunity Employer inclusive of disability and veterans._**
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