3 Technical Fields jobs in Malvern
Breast Health Field Service Engineer - Fayetteville, AR
72702 Friendship, Arkansas
Hologic
Posted 2 days ago
Job Viewed
Job Description
Breast Health Field Service Engineer - Fayetteville, AR
Fayetteville, AR, United States
We are growing and are thrilled to be recruiting in the **Fayetteville, AR** area. Joining a team in our **Breast & Skeletal Health** you will be responsible for preventative maintenance, repairs and servicing of our innovative medical imaging and interventional products. As a Hologic FSE, you travel to our customer sites to ensure our products are calibrated and optimized for high performance. You will be able to build relationships with our customers, putting them at ease that you are there to investigate and solve any technical issues.
**Summary Of Duties And Responsibilities**
+ Responsible for the installation and service of Hologic products (mammography, digital mammography, bone densitometry, and mini c-arms) which include electrical, mechanical and software components.
+ Establish and maintain a high level of customer satisfaction with Hologic's products, support and service.
+ Complete all remedial service actions, standard system checks, and required hardware and software upgrades in accordance with approved policies and procedures.
+ Assist other Field Engineers as necessary.
+ Maintain a good customer service reputation by complying with all regulatory requirements and all aspects of DQSM.
+ Complete and submit all required paperwork on time and accurately.
+ Train customers on the basic operation and use of Hologic products.
+ Provide feedback to the District Manager concerning product performance anomalies encountered in the field, and make recommendations for service improvements.
+ Provide support at conventions, trade shows and customer trials.
+ Provide pre and post sales support by maintaining close working relationships with sales and customers to ensure expectations are met and equipment installations are handled as planned.
+ Manage inventory, keep accurate records, and return unused and failed parts promptly.
+ Promote service contract offerings and assist the local Service Sales Specialist in selling service agreements to customers within your assigned territory.
+ Manage the assigned territory in an organized fashion.
+ Perform PM's on time, provide expeditious on-site response and minimize equipment downtime.
+ Respond to customer inquiries in written form (with managerial approval), in person, or via telephone as needed.
+ Escalate customer issues and unresolved product problems to service management in a comprehensive and timely manner.
**Qualifications**
+ Must be a self-starter, able to travel and work independently with minimal supervision.
+ Must be capable of multi-tasking, setting priorities and scheduling work activities.
+ Ability to resolve problems, think analytically and communicate professionally in high pressure, time sensitive, customer environments.
+ Willing to work flexible hours and overtime on short notice.
+ Position requires the ability to be "on call" after normal working hours.
+ Depending on location, position may require frequent overnight travel.
+ Must have reliable transportation, possess a valid driver's license, and carry adequate auto insurance.
+ High degree of mechanical aptitude.
+ Excellent communications skills, both written and verbal are required
**Education**
+ Associate's Degree or equivalent in electronics, computer science or related technical discipline is required.
**Experience**
+ 2-4 years experience in a field service position working with customers to resolve problems related to x-ray, digital imaging or related medical equipment preferred.
+ Experience designing, installing, or maintaining computer networks highly desirable.
**Specialized Knowledge**
+ Strong computer literacy.
+ Must be proficient with DOS and Windows, certified training and/or working knowledge of UNIX /NT/Solaris or other software operating systems preferred.
The annualized base salary range for this role is $63,900 to $100,000 and is bonus eligible. Final compensation packages will ultimately depend on factors including relevant experience, skillset, knowledge, geography, education, business needs and market demand.
**_Agency And Third Party Recruiter Notice_**
_Agencies that submit a resume to Hologic must have a current executed Hologic Agency Agreement executed by a member of the Human Resource Department. In addition, Agencies may only submit candidates to positions for which they have been invited to do so by a Hologic Recruiter. All resumes must be sent to the Hologic Recruiter under these terms or they will not be considered._
_Hologic's employees are subject to third-party COVID-19 vaccination requirements, including from customers and governmental entities. Hologic is an equal opportunity employer and consistent with federal, state, and local requirements, will consider requests for reasonable accommodation based on disability or sincerely-held religious beliefs where it is able to do so without undue hardship to the company._
**_Hologic, Inc. is proud to be an Equal Opportunity Employer inclusive of disability and veterans._**
Fayetteville, AR, United States
We are growing and are thrilled to be recruiting in the **Fayetteville, AR** area. Joining a team in our **Breast & Skeletal Health** you will be responsible for preventative maintenance, repairs and servicing of our innovative medical imaging and interventional products. As a Hologic FSE, you travel to our customer sites to ensure our products are calibrated and optimized for high performance. You will be able to build relationships with our customers, putting them at ease that you are there to investigate and solve any technical issues.
**Summary Of Duties And Responsibilities**
+ Responsible for the installation and service of Hologic products (mammography, digital mammography, bone densitometry, and mini c-arms) which include electrical, mechanical and software components.
+ Establish and maintain a high level of customer satisfaction with Hologic's products, support and service.
+ Complete all remedial service actions, standard system checks, and required hardware and software upgrades in accordance with approved policies and procedures.
+ Assist other Field Engineers as necessary.
+ Maintain a good customer service reputation by complying with all regulatory requirements and all aspects of DQSM.
+ Complete and submit all required paperwork on time and accurately.
+ Train customers on the basic operation and use of Hologic products.
+ Provide feedback to the District Manager concerning product performance anomalies encountered in the field, and make recommendations for service improvements.
+ Provide support at conventions, trade shows and customer trials.
+ Provide pre and post sales support by maintaining close working relationships with sales and customers to ensure expectations are met and equipment installations are handled as planned.
+ Manage inventory, keep accurate records, and return unused and failed parts promptly.
+ Promote service contract offerings and assist the local Service Sales Specialist in selling service agreements to customers within your assigned territory.
+ Manage the assigned territory in an organized fashion.
+ Perform PM's on time, provide expeditious on-site response and minimize equipment downtime.
+ Respond to customer inquiries in written form (with managerial approval), in person, or via telephone as needed.
+ Escalate customer issues and unresolved product problems to service management in a comprehensive and timely manner.
**Qualifications**
+ Must be a self-starter, able to travel and work independently with minimal supervision.
+ Must be capable of multi-tasking, setting priorities and scheduling work activities.
+ Ability to resolve problems, think analytically and communicate professionally in high pressure, time sensitive, customer environments.
+ Willing to work flexible hours and overtime on short notice.
+ Position requires the ability to be "on call" after normal working hours.
+ Depending on location, position may require frequent overnight travel.
+ Must have reliable transportation, possess a valid driver's license, and carry adequate auto insurance.
+ High degree of mechanical aptitude.
+ Excellent communications skills, both written and verbal are required
**Education**
+ Associate's Degree or equivalent in electronics, computer science or related technical discipline is required.
**Experience**
+ 2-4 years experience in a field service position working with customers to resolve problems related to x-ray, digital imaging or related medical equipment preferred.
+ Experience designing, installing, or maintaining computer networks highly desirable.
**Specialized Knowledge**
+ Strong computer literacy.
+ Must be proficient with DOS and Windows, certified training and/or working knowledge of UNIX /NT/Solaris or other software operating systems preferred.
The annualized base salary range for this role is $63,900 to $100,000 and is bonus eligible. Final compensation packages will ultimately depend on factors including relevant experience, skillset, knowledge, geography, education, business needs and market demand.
**_Agency And Third Party Recruiter Notice_**
_Agencies that submit a resume to Hologic must have a current executed Hologic Agency Agreement executed by a member of the Human Resource Department. In addition, Agencies may only submit candidates to positions for which they have been invited to do so by a Hologic Recruiter. All resumes must be sent to the Hologic Recruiter under these terms or they will not be considered._
_Hologic's employees are subject to third-party COVID-19 vaccination requirements, including from customers and governmental entities. Hologic is an equal opportunity employer and consistent with federal, state, and local requirements, will consider requests for reasonable accommodation based on disability or sincerely-held religious beliefs where it is able to do so without undue hardship to the company._
**_Hologic, Inc. is proud to be an Equal Opportunity Employer inclusive of disability and veterans._**
View Now
0
Field Service Technician (Entry Level) - Little Rock / Fayetteville / Russellville / Bentonville ...
72702 Friendship, Arkansas
Procter & Gamble
Posted 2 days ago
Job Viewed
Job Description
Job Location
Little Rock
Job Description
(Internal Job Title - Sr. Field Service Technician)
P&G Professional is the commercial division of Procter & Gamble focused on improving the lives of our consumers away from home. We provide the hospitality, foodservice, and long-term care industries chemical programs and solutions that keep their facilities clean and safe.
The Senior Field Service Technician (FST) is a field based position working independently to install, troubleshoot, repair, and maintain our chemical dispensing equipment as well as other equipment used in commercial foodservice or laundry operations. The goal is to deliver exceptional service (not sales) in a way that delivers customer retention and superior customer service.
This is a full-time position with Procter & Gamble that includes a competitive healthcare plan and retirement benefits. P&G Professional is expanding rapidly across North America and this position offers the opportunity to join a great company that can offer significant career opportunities as we continue to grow.
Job Qualifications
The ideal candidate would have a great work ethic and a willingness to learn new skills with provided training. This candidate would have a basic understanding in electronics, plumbing, maintenance or mechanical systems with the ability to troubleshoot with root cause analysis. Moderate working knowledge of appropriate tools, data, implements and service needs. Proficient in laptop and cell phone technology to include but not limited to Salesforce, Microsoft Word and Excel.
Candidate must have a valid driver's license. Occasional overnight travel is required.
Essential Job Functions
+ Work Schedule is a 5 day work week / 8 hours per day but may include 12-hour shifts, occasional weekends, and night shifts
+ Lift, lower and carry objects up to 50 lbs.
+ Push and pull objects up to 50 lbs.
+ Climb a vertical ladder. Ability to go up and down
+ Climb up and down stairs
+ Stand, sit, and/or walk for long periods of time, twist, bend at the knees , stoop, kneel, squat, crawl, and reach for purposes of installing and maintaining equipment. Surface: Concrete, asphalt (uneven surfaces).
+ Operate a computer keyboard to input and access data, and phone
+ The ability to work in extreme temperatures both hot and cold, generally in warehouse conditions including wide variances in temperature, dust, and dirt
+ The ability to give and discern the various visual and audible alarms and signals for equipment startup, evacuation, and fires
+ Must have a valid driver's license
+ Candidate must be able to operate a motor vehicle, and spend approximately 30% of the day in the car traveling from accounts safely in city, rural and expressway conditions
Other Requirements
+ Candidate must live in specified city
+ On-call Coverage which may include occasional weekends, holidays, and night shifts
Compensation for roles at P&G varies depending on a wide array of non-discriminatory factors including but not limited to the specific office location, role, degree/credentials, relevant skill set, and level of relevant experience. At P&G compensation decisions are dependent on the facts and circumstances of each case. Total rewards at P&G include salary + bonus (if applicable) + benefits. Your recruiter may be able to share more about our total rewards offerings and the specific salary range for the relevant location(s) during the hiring process.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, disability status, age, sexual orientation, gender identity and expression, marital status, citizenship, HIV/AIDS status or any other legally protected factor.
Immigration Sponsorship is not available for this role. For more information regarding who is eligible for hire at P&G along with other work authorization
Procter & Gamble participates in e-verify as required by law.
Qualified individuals will not be disadvantaged based on being unemployed.
Job Schedule
Full time
Job Number
R
Job Segmentation
Plant Technicians
Starting Pay / Salary Range
$22.99 / hour
Little Rock
Job Description
(Internal Job Title - Sr. Field Service Technician)
P&G Professional is the commercial division of Procter & Gamble focused on improving the lives of our consumers away from home. We provide the hospitality, foodservice, and long-term care industries chemical programs and solutions that keep their facilities clean and safe.
The Senior Field Service Technician (FST) is a field based position working independently to install, troubleshoot, repair, and maintain our chemical dispensing equipment as well as other equipment used in commercial foodservice or laundry operations. The goal is to deliver exceptional service (not sales) in a way that delivers customer retention and superior customer service.
This is a full-time position with Procter & Gamble that includes a competitive healthcare plan and retirement benefits. P&G Professional is expanding rapidly across North America and this position offers the opportunity to join a great company that can offer significant career opportunities as we continue to grow.
Job Qualifications
The ideal candidate would have a great work ethic and a willingness to learn new skills with provided training. This candidate would have a basic understanding in electronics, plumbing, maintenance or mechanical systems with the ability to troubleshoot with root cause analysis. Moderate working knowledge of appropriate tools, data, implements and service needs. Proficient in laptop and cell phone technology to include but not limited to Salesforce, Microsoft Word and Excel.
Candidate must have a valid driver's license. Occasional overnight travel is required.
Essential Job Functions
+ Work Schedule is a 5 day work week / 8 hours per day but may include 12-hour shifts, occasional weekends, and night shifts
+ Lift, lower and carry objects up to 50 lbs.
+ Push and pull objects up to 50 lbs.
+ Climb a vertical ladder. Ability to go up and down
+ Climb up and down stairs
+ Stand, sit, and/or walk for long periods of time, twist, bend at the knees , stoop, kneel, squat, crawl, and reach for purposes of installing and maintaining equipment. Surface: Concrete, asphalt (uneven surfaces).
+ Operate a computer keyboard to input and access data, and phone
+ The ability to work in extreme temperatures both hot and cold, generally in warehouse conditions including wide variances in temperature, dust, and dirt
+ The ability to give and discern the various visual and audible alarms and signals for equipment startup, evacuation, and fires
+ Must have a valid driver's license
+ Candidate must be able to operate a motor vehicle, and spend approximately 30% of the day in the car traveling from accounts safely in city, rural and expressway conditions
Other Requirements
+ Candidate must live in specified city
+ On-call Coverage which may include occasional weekends, holidays, and night shifts
Compensation for roles at P&G varies depending on a wide array of non-discriminatory factors including but not limited to the specific office location, role, degree/credentials, relevant skill set, and level of relevant experience. At P&G compensation decisions are dependent on the facts and circumstances of each case. Total rewards at P&G include salary + bonus (if applicable) + benefits. Your recruiter may be able to share more about our total rewards offerings and the specific salary range for the relevant location(s) during the hiring process.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, disability status, age, sexual orientation, gender identity and expression, marital status, citizenship, HIV/AIDS status or any other legally protected factor.
Immigration Sponsorship is not available for this role. For more information regarding who is eligible for hire at P&G along with other work authorization
Procter & Gamble participates in e-verify as required by law.
Qualified individuals will not be disadvantaged based on being unemployed.
Job Schedule
Full time
Job Number
R
Job Segmentation
Plant Technicians
Starting Pay / Salary Range
$22.99 / hour
View Now
1
Print Production Technical Support
72702 Friendship, Arkansas
Ricoh Americas Corporation
Posted 2 days ago
Job Viewed
Job Description
**Administrator, Technical Support Production** **Position Profile**
This is an allocated position that exists only when business needs warrant it and must be approved by the Regional Director of Services. The role may involve one or more of the following functions for high-end equipment (Segment 5+): roll-fed press operation, copier operation, bindery, fulfillment, quality control, final check, pickup/delivery, facility maintenance, and mailroom duties.
**Reporting Structure:**
Reports directly to the Site Manager, Site Supervisor, or Assistant Site Manager, depending on site personnel configuration.
**Job Duties and Responsibilities**
+ Follow Ricoh Service Excellence performance requirements.
+ Perform functions including copy and mail center services, convenience copier fleet management, and various support services.
+ Operate and maintain high-end production equipment (e.g., roll-fed continuous production systems).
+ Set up, calibrate, and ensure optimal performance of equipment.
+ Ensure customer satisfaction by preparing, inspecting, compiling, and assembling projects accurately and on time.
+ Meet deadlines while maintaining high-quality, error-free work.
+ Achieve productivity standards as established by the facility.
+ Maintain all required reporting tools.
+ Calibrate equipment to match originals in color and quality.
+ Transfer files electronically from the network to color equipment.
+ Produce error-free work using duplication equipment.
+ Maximize print performance by multitasking on print equipment.
+ Troubleshoot hardware and software issues.
+ Maintain machine performance by resolving simple issues (e.g., clearing jams, refilling toner).
+ Present a professional appearance and maintain a clean, organized workspace.
+ Manage inventory of equipment parts per company guidelines.
+ Meet attendance standards, including punctuality and overtime as required.
+ Organize jobs by validating job name/number and reviewing instructions.
+ Perform servicing and repair procedures including diagnostics, installation, removal, and retrofits.
+ Demonstrate digital competencies for assigned products.
+ Troubleshoot and repair or replace equipment components.
+ Complete technical training on new equipment.
+ Perform other duties as assigned.
**Qualifications**
**Education & Experience:**
+ High school diploma or equivalent required.
+ Minimum of 3 years of related experience.
+ Preferred: 3 years of experience in a roll-fed printing environment.
+ Technical aptitude for setting up and operating complex printing equipment.
**Knowledge, Skills, and Abilities**
+ Excellent customer service skills.
+ Strong organizational and prioritization abilities.
+ Ability to use, calibrate, and troubleshoot office and technical equipment.
**Working Conditions, Mental and Physical Demands**
+ Typical office environment with adequate lighting, ventilation, and normal temperature/noise levels.
+ Diverse work assignments requiring interpretation and application of complex material.
+ Some physical effort required: walking, standing, bending, reaching, lifting/carrying objects up to 50 lbs.
+ Moderate dexterity: regular use of calculator, keyboard, hand tools, and eye/hand coordination.
**Note:**
The above statements describe the general nature and level of work performed. They are not intended to be an exhaustive list of all responsibilities, skills, efforts, or working conditions associated with the job.
Come Create at Ricoh:
If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence.
Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information-how it is collected, stored, managed, and shared-to unlock the potential in every organization. We deliver services and technologies that inspire our customers' success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow.
Invest in Yourself:
At Ricoh, you can:
+ Choose from a broad selection of medical, dental, life, and disability insurance options.
+ Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.
+ Augment your education with team member tuition assistance programs.
+ Enjoy paid vacation time and paid holidays annually
+ Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.
This is an allocated position that exists only when business needs warrant it and must be approved by the Regional Director of Services. The role may involve one or more of the following functions for high-end equipment (Segment 5+): roll-fed press operation, copier operation, bindery, fulfillment, quality control, final check, pickup/delivery, facility maintenance, and mailroom duties.
**Reporting Structure:**
Reports directly to the Site Manager, Site Supervisor, or Assistant Site Manager, depending on site personnel configuration.
**Job Duties and Responsibilities**
+ Follow Ricoh Service Excellence performance requirements.
+ Perform functions including copy and mail center services, convenience copier fleet management, and various support services.
+ Operate and maintain high-end production equipment (e.g., roll-fed continuous production systems).
+ Set up, calibrate, and ensure optimal performance of equipment.
+ Ensure customer satisfaction by preparing, inspecting, compiling, and assembling projects accurately and on time.
+ Meet deadlines while maintaining high-quality, error-free work.
+ Achieve productivity standards as established by the facility.
+ Maintain all required reporting tools.
+ Calibrate equipment to match originals in color and quality.
+ Transfer files electronically from the network to color equipment.
+ Produce error-free work using duplication equipment.
+ Maximize print performance by multitasking on print equipment.
+ Troubleshoot hardware and software issues.
+ Maintain machine performance by resolving simple issues (e.g., clearing jams, refilling toner).
+ Present a professional appearance and maintain a clean, organized workspace.
+ Manage inventory of equipment parts per company guidelines.
+ Meet attendance standards, including punctuality and overtime as required.
+ Organize jobs by validating job name/number and reviewing instructions.
+ Perform servicing and repair procedures including diagnostics, installation, removal, and retrofits.
+ Demonstrate digital competencies for assigned products.
+ Troubleshoot and repair or replace equipment components.
+ Complete technical training on new equipment.
+ Perform other duties as assigned.
**Qualifications**
**Education & Experience:**
+ High school diploma or equivalent required.
+ Minimum of 3 years of related experience.
+ Preferred: 3 years of experience in a roll-fed printing environment.
+ Technical aptitude for setting up and operating complex printing equipment.
**Knowledge, Skills, and Abilities**
+ Excellent customer service skills.
+ Strong organizational and prioritization abilities.
+ Ability to use, calibrate, and troubleshoot office and technical equipment.
**Working Conditions, Mental and Physical Demands**
+ Typical office environment with adequate lighting, ventilation, and normal temperature/noise levels.
+ Diverse work assignments requiring interpretation and application of complex material.
+ Some physical effort required: walking, standing, bending, reaching, lifting/carrying objects up to 50 lbs.
+ Moderate dexterity: regular use of calculator, keyboard, hand tools, and eye/hand coordination.
**Note:**
The above statements describe the general nature and level of work performed. They are not intended to be an exhaustive list of all responsibilities, skills, efforts, or working conditions associated with the job.
Come Create at Ricoh:
If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence.
Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information-how it is collected, stored, managed, and shared-to unlock the potential in every organization. We deliver services and technologies that inspire our customers' success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow.
Invest in Yourself:
At Ricoh, you can:
+ Choose from a broad selection of medical, dental, life, and disability insurance options.
+ Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.
+ Augment your education with team member tuition assistance programs.
+ Enjoy paid vacation time and paid holidays annually
+ Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.
View Now
Be The First To Know
About the latest Technical fields Jobs in Malvern !
2