93 Technical Fields jobs in Pembroke Park

Eaton’s ES AMER ESS division is currently seeking a Field Service Representative. This role is based in Deerfield Beach, FL.

The expected annual salary range for this role is $67500.0 - $99000.0 a year.

Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations.

What you’ll do:

Eaton has the largest and most experienced team of field services technicians and engineers in the industry, and we are looking to grow our team.

In this role, you will:

• Work on assigned projects for electrical equipment

• Deliver technical solutions to customers

• Perform less conventional complex engineering assignments that may involve equipment or product design, testing of materials, process studies, or research investigations

• Display proficiency in the following: Test Equipment Operation, Troubleshooting Techniques, Protective Relays, Power Quality Measurements, Disaster Recovery, Rotating Machinery, Protection & Control Design

• Generate timely and accurate service reports on work, product performance, and warranties.

Team Benefits:

• Guaranteed 40-hour base pay, eligible for overtime and travel premiums

• Career growth, mentorship and safety training

• Company vehicle, toolkit, and phone

• Tuition assistance for ongoing learning

• Leads program with bonus pay

• Opportunities across 32 service branches

Position Success Criteria:

• Successfully complete and maintain compliance with Eaton’s safety program and policy; This includes role-applicable portions of the EESS Qualified Electrical Worker (QEW) program and any required annual re-certifications thereafter.

• Submit to periodic customer required background and drug screenings.

• Must have the ability to work variable hours, including nights & weekends, and travel within the district/state/region/country based on customer requirements.

• This position requires you to drive an Eaton vehicle.

• Must be able and willing to obtain Department of Transportation (DOT) non-CDL qualification and comply with all DOT regulatory requirements, if required.

• Understands 3-phase power systems and low, medium, and high voltage power distribution equipment

• Practices electrical safety measures

• Performs physically demanding tasks, requirement to stand, walk, stoop, squat, kneel, and reach above, to, and below shoulder level, lift, carry, push, pull, and use hands to handle and feel. Frequently required to climb and regularly required to lift/carry/push/pull up to 50 pounds; occasionally required to push/pull greater than 50 pounds with assistance. May be required to drive extended distances, work in extreme weather and temperature conditions, work at sites with areas that have poor lighting, ventilation, and dust and/or be exposed to high noise levels.

• Ability to obtain and maintain a valid TWIC card.

• Proficient with hand and power tools for equipment assembly

• Strong computer skills

• Strong problem-solving and logical thinking skills

• Works well under time constraints and in stressful situations

• Explain technical problems and solutions

• Collaborates effectively with the team to meet project deadlines

Qualifications:

Required Basic Qualifications:

• Minimum High School Diploma or GED equivalent with a minimum (2) years of electrical or mechanical industry experience, or in lieu of High School Diploma/GED, completion of accredited trade school and/or program completion with (5) years or more experience evaluating and servicing electrical distribution or control systems.

• Must have valid drivers license

• Eaton will not consider applicants for employment immigration sponsorship or support for this position. This means that Eaton will not support any "CPT, OPT, or STEM OPT plans, F-1 to H-1B, H-1B cap registration, O-1, E-3, TN status, I-485 job portability, etc."

• No relocation is available for this position. Candidates must reside within a 50 mile radius of Deerfield Beach, FL to be considered. (Active Duty Military service members are exempt from this geographical limitation)

Preferred Qualifications:

• Bachelors Degree in Engineering from an accredited institution

• One (1) year or higher of field service evaluating and servicing electrical distribution or control systems

• Electrical or General Contractor’s License

• Professional Engineering License

• Experience in testing, troubleshooting, evaluating and servicing electrical distribution and control systems

• Experience performing power quality measurements, troubleshooting, analysis as well as protective relays.

• NICET/NETA certification

We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.

Eaton believes in second chance employment. Qualified applicants with arrest or conviction history will be considered regardless of their arrest or conviction history, consistent with the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act and other local laws.

You do not need to disclose your conviction history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Eaton is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.

To request a disability-related reasonable accommodation to assist you in your job search, application, or interview process, please call us at 1- to discuss your specific need. Only accommodation requests will be accepted by this phone number.

We know that good benefit programs are important to employees and their families. Eaton provides various Health and Welfare benefits as well as Retirement benefits, and several programs that provide for paid and unpaid time away from work. Click here for more detail: Eaton Benefits Overview. Please note that specific programs and options available to an employee may depend on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.

Description

Serve as a QCD representative in the field, responding to customer distribution and supply needs and supporting the Customer Service Department and regional facility operations to ensure positive customer relations and communication. College graduates are encouraged to apply. Pay is commensurate with experience.

• Receives and follows up on customer concerns regarding delivery routes and timing, products, promotions, and other service issues, acting as a QCD representative and liaison between customers and vendors to ensure 100% customer satisfaction. (70%)
• Monitors and reviews delivery procedures with store managers and drivers to ensure efficiency and customer satisfaction. (10%)
• Monitors product delivery to ensure product safety and proper handling of temperature-sensitive products. (5%)
• Provides input regarding routes to identify potential cost savings, quality and service metrics to ensure customer satisfaction. (5%)
• Analyze metrics/data to determine root cause for correction to increase performance and customer satisfaction. (5%)
• Assist in providing associate training as needed. (5%)
• Performs other related and assigned duties as necessary.

• Education/Certification:   Bachelor’s degree in management, business, or supply chain management from an accredited college or university.
• Experience:   1 to 3 years of relevant work experience

• Customer service concepts and techniques (E)
• Order processing concepts and procedures (J)
• Distribution concepts and procedures (J)
• Transportation concepts and techniques (J)
• Continuous Improvement concepts (B)
• Storage and shipment of food and allied products (J)
• Cold chain, warehouse management and traceability (J)
• JDE/ERP Systems, Power BI and logistics technology (B)

• Communicate and coordinate effectively with internal and external customers
• Resolve customer complaints effectively and efficiently
• Interpret data and present on findings
• Work independently
• Work effectively in a general office environment, with a focus on high levels of quality and customer service
• Travel via airplane and drive an automobile
• Act in accordance with GSF’s Values and Creed

• Productivity/quality standards: customer service/satisfaction and responsiveness
• Productivity/quality standards: delivery procedures
• Accuracy, timeliness, thoroughness
• Food safety
• Customer and vendor relations
• Teamwork within the department and across departments
• Project/assignment standards

About Balfour & Co.
Balfour & Co. is one of the world's leading Collegiate and High School commencement services companies, offering innovative, personalized products like class jewelry, yearbooks, regalia, school uniforms and photography. With brands such as Balfour®, GradImages®, ArtCarved®, and more, we've been helping students celebrate life's most meaningful moments since 1913. Balfour has around 4,000 employees and operates in 3 countries.

Job Summary:

The Field Service Coordinator will assist the Regional Vice President and the sales team by providing administrative and operational support. This role involves managing college accounts, customer inquiries, maintaining sales records, and ensuring smooth communication between the sales team and clients.

Key Responsibilities:

• Collaborate with the Regional Vice President for successful outcomes of all events in your region through collaboration, coordination, communication, and shared ownership.
• Respond to customer inquiries providing accurate information and resolving issues promptly.
• Execute and oversee all details of the events in your region including event details, marketing, planning, execution, and rebooking.
• Support excellency in event execution including overall presentation quality, on-site product sales and distribution, plus full handling of proper documentation to Internal operations and customers.
• Maintain and update sales records, contracts, and customer databases.
• Assist with scheduling meetings, organizing sales events, and managing travel arrangements for the sales team.
• Flexibility in taking on additional tasks as needed.

• High school diploma or equivalent; a college degree in business, marketing, or a related field preferred.
• Proven experience in a sales support or customer service role.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office Suite, Adobe and CRM software.
• Strong organizational skills and attention to detail.
• Ability to work independently and as part of a team.
• Ability to travel within the U.S. including overnight/extended trips.
• Valid driver's license.

• Live withing the southeast territory with occasional travel for sales events or client meetings.
• Collaborative and dynamic team environment.

Ensure Health and Safety is the number one priority by complying with all safe work practices, policies, and processes and always acting in a safe manner Read work order and ensures all required equipment is available and operational prior to startin Field Service, Supervisor, Equipment Maintenance, Service, Field, Operations, Retail