69 Technical Fields jobs in Posen

The Field Service Manage r assists with coordinating third-party merchandising for all Readerlink serviced accounts. This individual will provide internal operational support for third party merchandising companies and the auditors.

What You Will Be Doing:

• Provide daily management of operational items related to field service, including managing of vendor KPI's, monitoring store issues, service ticket entry and resolution, and communication with internal and external stakeholders.
• Coordinate regular calls with vendors and lead the discussion by setting an agenda and flagging priority items for prompt resolution.
• Improve efficiency and productivity through monitoring and enhancing ReaderLink's field service scorecard.
• Monitor the economy and market conditions that could impact the RDS costs for field service.
• Possess full understanding of Readerlink customer expectations.
• Assist in the management of regular communication with merchandiser teams, working with ReaderLink Sales to draft a statement of work and post to the field.
• Scrutinize vendor invoices and submit to leadership for approval.
• Provide RDS with valuable business intelligence obtained from audits and service vendor KPI's.
• Administer operational audits, evaluating RDS procedures and processes to streamline and improve efficiencies.
• Monitor store issues, including openings, remodels, and complaints, to ensure appropriate resolution.
• Schedule regular Vendor meetings to maintain overall merchandising excellence and maximize sales.
• Assist with the development of tools to streamline service execution, including reporting, videos, training documents, & applications.
• Participate in vendor and customer calls/meetings as needed. Liaise with internal departments to ensure efficient execution.
• Other duties may be assigned, directed, or requested.

What You Will Need:

• Associate's degree in Business or a related field is required.
• Bachelor's degree in Business or a related field is preferred.
• Five (5) plus years of experience in Field Merchandising is required.
• Self-starter with ability to prioritize multiple tasks and work independently in a fast-paced environment.
• Outstanding communication, organizational, and interpersonal skills.
• Knowledge of computer software including Excel and Word required.
• Willingness to travel as needed up to 20%.
• Must demonstrate proficiency with Excel using data sorting and filtering.
• Must have excellent communication skills, both written and verbal.
• Ability to speak with all levels of the organization and outside partners.
• Interpersonal skills - the individual maintains confidentiality, remains open to others' ideas and exhibits willingness to try new things.
• Oral Communication - the individual speaks clearly and persuasively in positive or negative situations.
• Written Communication - the individual edits work for spelling and grammar, presents numerical data effectively and is able to read and interpret written information.
• Must be proficient in basic mathematics: addition, subtraction, multiplication, and division.
• Ability to do algebra, calculate figures and amounts and apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
• Problem solving - the individual identifies and resolves problems in a timely manner, gathers and analyzes information skillfully, and maintains confidentiality.
• Must be able to work in a fast-paced, mobile, high-pressure environment.
• Work is performed in the field at retail stores and in an office environment.

Salary: $80,000.00- $105,000.00

ReaderLink is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, protected veteran status, or status as an individual with a disability. EOE/Minority/Female/Disabled/Veteran.

ReaderLink is committed to recruiting, hiring and promoting people with disabilities and veterans.If you need an accommodation to assist with completing the electronic application, please email your request to (emailprotected), or call: ( .

ReaderLink is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status. EOE/Minorities/Female/Disabled/Veteran.
ReaderLink is committed to recruiting, hiring and promoting people with disabilities and veterans. If you need an accommodation to assist with completing the electronic application, please email your request to (emailprotected), or call: ( .

• Install, troubleshoot, and repair equipment at customer sites.
• Perform routine maintenance and diagnostics on various systems.
• Provide technical support and guidance to customers.
• Ensure timely resolution of service issues and customer inquiries.
• Maintain accurate service records and documentation.
• Manage inventory of spare parts and tools.
• Adhere to all safety protocols and company policies.
• Collaborate with internal teams to escalate and resolve complex problems.
• Identify opportunities for product improvements based on field feedback.
• Maintain a professional and courteous demeanor with all customers.

• High school diploma or equivalent; technical certification or Associate's degree preferred.
• Minimum of 3 years of experience in field service or a related technical role.
• Strong diagnostic and troubleshooting skills.
• Proficiency with electro-mechanical systems and relevant tools.
• Excellent customer service and communication abilities.
• Ability to work independently and manage time effectively.
• Willingness to travel within the designated service area.
• Familiarity with CRM or service management software.
• Strong problem-solving and analytical skills.
• Adaptable to changing work environments and customer needs.

We are seeking a skilled Technician to join our team.

This position offers a unique chance to work with cutting-edge technology and provide exceptional customer service.

As a technician, you will be responsible for delivering top-notch solutions to our customers, installing and servicing equipment, and educating them on how to use their technology.

You will work closely with our team to ensure that every customer interaction is positive and memorable.

• Install and service DISH equipment and smart home products in customers' homes
• Teach customers how to use their tech and offer additional services when helpful

• Career Growth: Start here and grow fast. Many of our leaders began in this role, with opportunities to move into different departments for new challenges.
• Pay Increases: Automatic promotion after 6 months with a $1/hour raise. Additional promotions with 5–10% pay increases based on performance.
• Bonus Potential: Earn up to $,400 your first year, and up to 9,100 annually after. High performers also receive AwardPerqs—redeemable for travel, electronics, and more.
• Comprehensive Benefits: Paid training, time off, Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement.
• Exclusive Perks: Complimentary DISH TV discounts on Sling TV and Boost Mobile plans, company-provided van, tools, and uniforms.

• Valid Driver's License: Clean record required
• Schedule Flexibility: Willingness to travel as needed; flexible to work shifts that might include evenings, weekends, or holidays
• Physical Ability:
• Climb ladders (up to 40 ft)
• Lift up to 70 lbs
• Must meet and maintain 335 lb weight limit
• Customer Focus: Build trust and create a great experience
• Problem-Solving: Tackle a variety of challenges on the spot
• Determination: Work in tight spaces and all kinds of weather
• Adaptability: Handle changes and unexpected tasks with ease

The compensation range for this full-time position applies to candidates located within the United States. Our salary ranges are determined by reviewing roles of similar responsibility and level. Within the salary range, individual pay is determined by several factors including performance, knowledge, job-related skills, experience, and relevant education or training. Schneider Electric also offers a comprehensive benefits package to support our employees, inclusive of medical (with member reward points), dental, vision, and basic life insurance, Benefit Bucks (credits to apply towards your benefits) flexible work arrangements, paid family leaves, 401(k) + match, well-being and recognition (including service anniversary) programs, 12 holidays per year, 15 days of paid time off per year (pro-rated in the first year of employment based on start date), opportunity to purchase company stock (eligibility depends on start date), and military leave benefits.

You must submit an online application to be considered for the position. The Company will accept applications on an ongoing basis until the position is filled.

Great people make Schneider Electric a great company.

Schneider's Field Service Representatives play an impactful role within the organization - collaborating with customers, team members and third-party partners to perform assembly, startup, diagnostic, repair and preventive maintenance on both Company and third-party manufactured equipment in a variety of dynamic environments. They are problem solvers. They are customer focused. They are passionate about the work they do. They are the future of Schneider Electric! Is this you?

We are proud to offer all Field Service Representatives with direct product training and training on all digital and physical tools associated with their work. Schneider Electric provides service vehicles, tools, uniforms, mobile devices, and laptops for daily professional use.

This opportunity is a site-based position with occasional nonstandard hours. There is a 40-hour guarantee (+Overtime), with most work occurring at customer sites.

This Field Service Representative position will be within our U.S. Services business, focusing on servicing equipment supporting power distribution and critical power infrastructure.

As a Field Service Representative, a typical day for you might include:

• Pre-site, startup, repair, preventive maintenance, and field modification of equipment
• Problem solving with customers, electricians, sales partners, technical support, District Service teams
• Completion of field service reports, expense reports, preventive maintenance, and startup data sheets
• Working with your Manager and/or Regional Service Director to resolve complex escalated issues
• Continuous learning and training on various products both in the field and in the classroom

• Travel throughout the region for local customer support or even countrywide travel. This includes overnight travel by vehicle/air.
• Assist senior technicians and support Project Management on larger system start-ups
• Work alongside larger teams of FSRs and collaborate with Project Managers on higher complexity projects
• Act on behalf of the District Service Manager to resolve operational issues as required

• An Associate's degree, trade/vocational certification, Military training or similar experience in electrical-related disciplines.
• The ability to read blueprints/schematics
• Thorough understanding of principles of AC and DC power, various AC and DC supply circuit components
• 2+ years of field service repair and customer service with UPS (Uninterruptible power supply (UPS) systems, power distribution and switchgear, seamless automatic transfer switches (ATS), power distribution units, electrical, electro-mechanical or electronics related equipment
• 2+ years in Field Services or equivalent industry experience.
• Must possess good safety practices and adhere to the company's safety procedures/polices (lock out tag out, comply with all safety programs and complete safety related trainings on time.
• Identify hazards present in the work area and report all safety matters, incidents, near misses, to management or safety representative.
• NFPA-70E or OSHA experience is preferred
• Safe driving and vehicle operations skills
• Skilled at utilizing test and diagnostic equipment
• Experience reading and interpreting schematics, drawings, and operation manuals
• The ability to write service reports, correspondence, procedures, effectively present information and respond to customer questions.
• Work frequently requires strenuous physical tasks, including bending, stooping and lifting and carrying items weighing up to 40 pounds.
• Work outside in a variety of environmental extremes such as heat, cold, rain, and dust.
• Remain in a standing position for extended periods of time, including working in small confined spaces.

Within your first 180 days, you'll experience a unique, team-oriented welcome with 8 weeks of in-person training in our brand-new state-of-the-art training facility in Dallas, TX with all expenses paid. Upon return from each training visit, you'll continue with online training and will be paired with a local area mentor to receive on-the-job training and continue your onboarding journey with us.

Hear from one of our Field Service Representatives who loves her job and working with her customers!

Schneider Electric offers an inclusive benefits package to support all of our employees such as flexible work arrangements, paid family leaves, 401(k) + match, well-being programs, holidays & paid time off, military leave benefits, and more. Learn more about working with us: to make an IMPACT with your career?

When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values - Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork - starts with us.

IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.

We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.

Become an IMPACT Maker with Schneider Electric - apply today!

€36 billion global revenue
+13% organic growth
150 000+ employees in 100+ countries
#1 on the Global 100 World's most sustainable corporations

You must submit an online application to be considered for any position with us. This position will be posted until filled.

Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and 'inclusion' is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.

At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here

Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.