663 Technical jobs in Arizona

• Respond to telephone calls, emails and personnel requests for technical support.
• Document, track and monitor the problem to ensure a timely resolution.
• Assist with building, maintaining, troubleshooting, inventory and repairing of computer systems, hardware, software, peripheral devices and other office equipment as necessary.
• Assist with organizing and maintaining tech room and assembly area.
• Help keep technical documentation up to date.
• Remediate vulnerabilities found by a vulnerability scanner by updating, patching, or re-configuring systems.
• Assist with support of ftp, fax, email and phone system hardware and software.

• Work cooperatively with other team members.
• Actively participate in team meetings and training activities.
• Perform additional responsibilities as periodically assigned.

• (Minimum) High School Diploma/GED or equivalent experience.

• Knowledge of building, troubleshooting, and maintaining technical hardware, including computers/components, printers, copiers, and other related hardware.
• Ability to read and comprehend complex technical instructions and technical manuals, as well as communicate and correspond on technical issues.
• Ability to perform with a high degree of accuracy.
• Exceptional time management and organizational skills with attention to details.
• Ability to communicate professionally with different types of personalities by phone or in person.
• Must be able to work Monday-Friday, with occasional overtime on short notice (including weekends).

• MEDICAL, DENTAL ,VISION
• SHORT-TERM DISABILITY
• Full coverage benefits for a low weekly premium of 5 (Employee Only), 15 (for Child(ren) and 20 per week for full family or Employee/Spouse.
• COMPANY PAID supplemental dental coverage of 1,000 per yearfor Employee .
• COMPANY PAID LONG TERM Disability & Life/AD&D coverage.
• 401K Plan including company match up to 5%.
• COMPANY PAID additional pension plan entirely funded by the company.
• EXCEPTIONAL TIME OFF package including Paid Personal Leave (PPL) and Vacation with annual BUY BACK options!
• Annual, automatic pay increases.

Who We Are GPS Insight offers leading technology for organizations that have drivers and technicians in the field, fleets of vehicles, trailers, and other mobile assets. We provide innovative fleet solutions that include vehicle and asset tracking, in-cab smart cameras, field service software, and compliance management.

We know that when you invest in high-performance technology, you achieve results and maximize your return. We feel the same way about our people at GPS Insight. They are what allow us to build world-class solutions that make us leaders in the fleet and field service management space. They are what enable our customers' success. They are our greatest asset. As a result, we take pride in a workplace committed to those who make us go.

Our commitment to growth enables us to push the telematics and field service operations industries forward. It's rooted in our products, embedded in our culture, and reflected in our team-first values. We're looking for the right people to jump onboard with us. Are you ready to take the ride?

What We Need

The Technical Support Specialist helps resolve issues our clients encounter with GPS Insight's hardware and software product and is responsible for using technical know-how to help our clients set up and utilize GPS Insight by answering technical-related questions via chat support, email, and phone. The Technical Support Specialist needs to be knowledgeable about SaaS products, have excellent verbal and written communication skills and thrive on resolving client issues. Solid technical skills and soft skills are needed for this highly interactive role. The Technical Support Specialist will be involved in support processes and procedures that solidly contribute to the company's overall customer satisfaction.

We are currently seeking a dynamic individual to join our team in a hybrid role based out of our headquarters in Scottsdale, Arizona. This position may require weekend and holiday work.

What You'll Do

• Help clients set up and configure GPS Insight to meet their business needs
• Provide outstanding, rapid-response email, chat, and phone-based technical support to our clients
• Communicate with customers when a timeline or a fix occurs while on the call and via email.
• Opportunity to develop systems and procedures for improving overall client satisfaction
• Learn quickly and use your knowledge to solve problems efficiently
• Achieve customer satisfaction through fast, accurate replies and fixes to problems
• Escalate unresolved issues as required; maintain ownership of issues through resolution
• Case emails into NetSuite as necessary and work cases
• Answer voicemails as necessary
• Hardware - Troubleshoot, complete installation verifications and update devices as necessary to achieve optimal reporting
• Troubleshoot various software and system issues
• Assists with quick software training and alerts Acct. Mgt. as necessary if more training is needed
• Learn to understand and support: GPS Devices, Mobile Apps, In-Cab Cameras, ELD/HOS

Requirements

• Minimum 12 months' experience in customer service/technical support or direct customer consulting experience within a fast-paced environment

• Sound knowledge of and passion for the web and web-based software products
• Strong problem solving and technical skill-set
• Experience with a CRM System
• A passion for taking care of clients
• Accurate and fast typing speed of 40 WPM or greater
• Ambitious, self-motivated, goal-oriented and extremely driven
• Excellent written/verbal communication and customer relationship skills
• A work ethic based on dedication to the company and its mission
• Ability to handle a variety of assignments simultaneously
• Ability to work under deadline pressure and extra hours if needed
• Superior analytical skills
• Proficient with Microsoft Office
• Basic knowledge of 12 Volt systems a plus

What We Offer

• Fast paced and rapidly growing environment
• Chance to deliver mission critical data that drives the operations of our economy
• Opportunity for professional growth and development
• Possibility to learn new and cutting-edge technologies, in an environment that encourages new ideas
• There's more as well! Speak with us to find out all details!

Benefits

• 401(k) matching
• Full Health Benefits (Health, Vision, Dental)
• Employee assistance program
• Flexible spending account
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Tuition reimbursement

Job DescriptionJob Description

Who We Are GPS Insight offers leading technology for organizations that have drivers and technicians in the field, fleets of vehicles, trailers, and other mobile assets. We provide innovative fleet solutions that include vehicle and asset tracking, in-cab smart cameras, field service software, and compliance management.

We know that when you invest in high-performance technology, you achieve results and maximize your return. We feel the same way about our people at GPS Insight. They are what allow us to build world-class solutions that make us leaders in the fleet and field service management space. They are what enable our customers' success. They are our greatest asset. As a result, we take pride in a workplace committed to those who make us go.

Our commitment to growth enables us to push the telematics and field service operations industries forward. It's rooted in our products, embedded in our culture, and reflected in our team-first values. We're looking for the right people to jump onboard with us. Are you ready to take the ride?

What We Need

The Technical Support Specialist helps resolve issues our clients encounter with GPS Insight's hardware and software product and is responsible for using technical know-how to help our clients set up and utilize GPS Insight by answering technical-related questions via chat support, email, and phone. The Technical Support Specialist needs to be knowledgeable about SaaS products, have excellent verbal and written communication skills and thrive on resolving client issues. Solid technical skills and soft skills are needed for this highly interactive role. The Technical Support Specialist will be involved in support processes and procedures that solidly contribute to the company's overall customer satisfaction.

We are currently seeking a dynamic individual to join our team in a hybrid role based out of our headquarters in Scottsdale, Arizona. This position may require weekend and holiday work.

What You'll Do

• Help clients set up and configure GPS Insight to meet their business needs
• Provide outstanding, rapid-response email, chat, and phone-based technical support to our clients
• Communicate with customers when a timeline or a fix occurs while on the call and via email.
• Opportunity to develop systems and procedures for improving overall client satisfaction
• Learn quickly and use your knowledge to solve problems efficiently
• Achieve customer satisfaction through fast, accurate replies and fixes to problems
• Escalate unresolved issues as required; maintain ownership of issues through resolution
• Case emails into NetSuite as necessary and work cases
• Answer voicemails as necessary
• Hardware - Troubleshoot, complete installation verifications and update devices as necessary to achieve optimal reporting
• Troubleshoot various software and system issues
• Assists with quick software training and alerts Acct. Mgt. as necessary if more training is needed
• Learn to understand and support: GPS Devices, Mobile Apps, In-Cab Cameras, ELD/HOS

Requirements

• Minimum 12 months' experience in customer service/technical support or direct customer consulting experience within a fast-paced environment

• Sound knowledge of and passion for the web and web-based software products
• Strong problem solving and technical skill-set
• Experience with a CRM System
• A passion for taking care of clients
• Accurate and fast typing speed of 40 WPM or greater
• Ambitious, self-motivated, goal-oriented and extremely driven
• Excellent written/verbal communication and customer relationship skills
• A work ethic based on dedication to the company and its mission
• Ability to handle a variety of assignments simultaneously
• Ability to work under deadline pressure and extra hours if needed
• Superior analytical skills
• Proficient with Microsoft Office
• Basic knowledge of 12 Volt systems a plus

What We Offer

• Fast paced and rapidly growing environment
• Chance to deliver mission critical data that drives the operations of our economy
• Opportunity for professional growth and development
• Possibility to learn new and cutting-edge technologies, in an environment that encourages new ideas
• There's more as well! Speak with us to find out all details!

Benefits

• 401(k) matching
• Full Health Benefits (Health, Vision, Dental)
• Employee assistance program
• Flexible spending account
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Tuition reimbursement

Smart, innovative, and hard-working? Perfect! We are growing and need the right people with the right mindset. Join our family and find a home where you will enjoy working with your peers, be challenged to work hard, and have some fun in the midst of it all. We are proud to have been named the National Apartment Association's 2023 Top Employer in the Supplier Category. Benefits include an hourly rate of $22.00 - $24.00 depending on experience, full-time Monday-Friday, 8am - 5pm, work from home options, hybrid schedules of 2 days at home and 3 days in the office, full benefits including medical, dental, vision, life insurance, disability, 401K, 104 hours of paid time off accruals, complimentary gym access, meal prep services, and much more! Employee discount program! Long-term career opportunities! Many of our leaders started with Chadwell Supply looking for a job, just like you, but found long-term career opportunities at one of our 28 branches across the country.

Provide maintenance of the computer desktop environment by analyzing requirements, resolving problems, installing hardware and software solutions. Responsible for administration and internal support of the company's PCs, printers, servers, IP phones, cell phones, and related equipment. Tasks include procurement, end user support, backup monitoring, license tracking, and performing maintenance on PC's, printers, servers, upgrades, and configurations.

Be a minimum of 18 years of age. Be proficient in Microsoft Outlook and Excel. Be able to work in high-volume and fast-paced environments. High school diploma or GED required.

Provide IT support and resolve problems to the end user's satisfaction. Monitor and respond quickly and effectively to requests received through the IT Service Desk. Update and document all Service Desk tickets, and close tickets within assigned SLA. Monitor Service Desk for tickets assigned to the queue and process first-in first-out based on priority. Modify configurations, utilities, software default settings, etc. for the local workstation. Provide remote and in-person support for desktops, laptops, printers, iPhones, iPads, and other devices. Assist users with questions regarding Microsoft Office, Office 365, Microsoft Teams, and other software. Document internal procedures. Assist with on-boarding/off-boarding of users. Install, test, and configure new workstations, peripheral equipment, and software. Maintain inventory of all equipment, software, and software licenses. Report issues to the Tier 3 teams for escalation. Manage PC setup and deployment for new employees using standard hardware, images, and software. Assign users and computers to proper groups in Active Directory. Provide first-level support of company applications. Perform timely workstation hardware and software upgrades as required.

Average computer literacy and experience are required for this position. Employee must show aptitude in learning new software programs. Previous tech experience preferred. CompTia A+. MS Suite, Excel, Word Certifications preferred.

• Receive phone calls, log case information, and communicate with the appropriate departments regarding unresolved repairs
• Advise Technicians on equipment repairs, including sourcing service information, diagnosing the equipment through remote control of their computer, and providing accurate advice
• Advise on repair directions and procedures to maximize customer experience and/or warranty compliance
• Create and administer training courses
• Participate in available training courses to maintain advanced mechanical skills
• Conduct weekly and monthly toolbox meetings and prepare mechanical training mail outs and service bulletins
• Ensure all technical advice is in compliance with corporate safety initiatives, policies, and programs

• Prior work and training experience in repairing material handling equipment (or comparable) and diagnostics
• Mechanical experience in the heavy machinery/material handling equipment industry is strongly preferred
• Strong computer skills, including working knowledge of Windows and MS Office Suite
• Excellent organizational skills
• A self-starter with the ability to work effectively independently
• Strong interpersonal skills and conflict resolution skills
• Excellent verbal and written communication skills
• Ability to multitask and manage priorities

• Company-matched 401K contributions
• Comprehensive and competitive medical health care plan
• Medical benefits and extended health service coverage
• Prescription drug coverage
• Dental plan and vision plan
• Telehealth plan with MDLive
• Life insurance and disability insurance
• Employee assistance programs
• Ongoing professional development and training opportunities

Compucom Systems, Inc. provides end-to-end IT managed services to enable the digital workplace for enterprise, midsize and small businesses. To enable our clients to focus on what matters most, we employ a customer-centric, hard-working, and talented group of people that Act Like an Owner, Do the Right Thing, and Have Fun Doing It! We're looking for a Technical Support Manager to join our team.

The Technical Support Manager will manage performance of Level 1 & Level 2 services and support to clients while ensuring service levels are achieved and customer expectations are met or exceeded.

• Responsible for ensuring staff are meeting/exceeding expectations in regards to performance and defined SLA metrics/benchmarks.

• Ensure that appropriately skilled and trained resources are working by agreed internal and customer procedures and standards.

• Train, coach and mentor Service Desk Analysts (Level 1 - 2), including career development. Oversee staff activities. Builds/obtains training material for support staff. Manage the employee work schedule and provide backup support.

• Maintain Customer Satisfaction by successfully managing all service areas that have impact on Client satisfaction (SLA achievements, migration support, innovation initiatives, continuous service improvement plan).

• Ensure financial objectives are met. And service profits/losses meet expectations.

• Manage all service desk resources with responsibility for legal and company internal policies compliance of all employees under manager jurisdiction.

• Act as the SPOC for the service, liaise with SDM and customer, deal with senior level escalation, and adapt service to changes in demand.

• Led Tier 1 & Tier 2 service desk teams.

• Proven people management and leadership skills and at least 12 months of relevant experience.

• Strong client-facing skills, with the ability to quickly establish rapport with client contacts at all levels.

• P&L experience is a plus.

• Able to pre-empt problems before they arise, plan effectively for future activities, and manage unplanned events in a controlled manner.

• Experience in dealing with client contacts at a senior level.

• Strong client-facing skills, with the ability to quickly establish rapport with client contacts at all levels.

• Service delivery background in Infrastructure Management preferred.

• Work on site at the CompuCom Service Desk location daily.

• Able to travel if required for meetings.

• Demonstrate strong leadership skills.

• Hands-on operational approach: generate confidence with own team by providing direction, ideas, and leadership.

• Highly developed negotiating, presentation, and communication skills.

• Resilient, focused, and performance-driven in a dynamic and fast-moving environment.

• Quality oriented in all aspects of delivery.

• Customer service focus.

Wage Range :

The annual starting salary for this position is between $41,250 - $60,500 annually. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate.

Benefits :

The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, life insurance, AD&D insurance, disability plans, Employee Assistance Program, paid holidays (up to 12 days annually), paid time off (minimum of 10 days annually, which increases with seniority level), paid parental leave (minimum of 10 days annually), 401(k), FSA/HSA pre-tax benefits.

The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

Expiration Date : 8/24/2025

Equal Employment Opportunity : Compucom is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, or any other characteristic protected by law.

CompuCom is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, genetic information, sexual orientation, gender identity or expression, or any other status protected by law.

Job DescriptionJob Description

Smart, Innovative, and Hard-working? Perfect! We are growing and need the right people with the right mindset. Join our family and find a home where you will enjoy working with your peers, be challenged to work hard, and have some fun in the midst of it all.
We are proud to have been named the  Apartment Association's 2023 Top Employer in the Supplier Category.  
Benefits that drive themselves:

• Hourly rate of $22.00 - $24.00 depending on experience. 
• Full Time, Monday-Friday, 8am - 5pm. 
• Work from home options! We offer hybrid schedules that would consist of 2 days at home and 3 days in the office. 
• We offer full benefits such as medical, dental, vision, life insurance, , 401K, 104 hours of paid time off accruals, complimentary gym access, meal prep services, and much more!
• Employee discount program!
• Long-Term Career Opportunities! Many of our leaders started with Chadwell Supply looking for a job, just like you, but found long-term career opportunities at one of our 28 Branches across the Country. 
• Named Top 100 Companies in Tampa Bay 2019, 2020, 2021, 2022, 2023, 2024 and 2025!

Overview
Provide maintenance of the computer desktop environment by analyzing requirements, resolving problems, installing hardware and software solutions. Responsible for administration and internal support of the Company’s PCs, printers, servers, IP phones, cell phones and related equipment. Tasks include procurement, end user support, backup monitoring, license tracking and performing maintenance on PC’s, printers, servers, upgrades and configurations.
What you will need:

• Be a minimum of 18 years of .
• Be proficient in Microsoft Outlook and Excel.  
• Be able to work in high-volume and fast-paced environment.   
• High School Diploma or GED required.

How you will make an Impact:

• Provide IT support and resolve problems to the end user’s satisfaction.
• Monitor and respond quickly and effectively to requests received through the IT Service Desk.
• Update and document all Service Desk tickets, and close tickets within assigned SLA
• Monitor Service Desk for tickets assigned to the queue and process first-in first-out based on priority.
• Modify configurations, utilities, software default settings, etc. for the local workstation.
• Provide remote and in-person support for desktops, laptops, printers, iPhones, iPads, and other devices
• Assist users with questions regarding Microsoft Office, Office 365, Microsoft Teams, and other software
• Document internal procedures.
• Assist with on-boarding /off-boarding of users.
• Install, test and configure new workstations, peripheral equipment and software.
• Maintain inventory of all equipment, software and software licenses.
• Report issues to the Tier 3 teams for escalation.
• Manage PC setup and deployment for new employees using standard hardware, images and software.
• Assign users and computers to proper groups in Active Directory.
• Provide first level support of company applications.
• Perform timely workstation hardware and software upgrades as required.                             

What will set you apart:

• Average computer literacy and experience are required for this position.
• Employee must show aptitude in learning new software programs.
• Previous Tech experience .
• CompTia A+. MS Suite, Excel, Word Certifications . 

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• Respond to telephone calls, emails and personnel requests for technical support.
• Document, track and monitor the problem to ensure a timely resolution.
• Assist with building, maintaining, troubleshooting, inventory and repairing of computer systems, hardware, software, peripheral devices and other office equipment as necessary.
• Assist with organizing and maintaining tech room and assembly area.
• Help keep technical documentation up to date.
• Remediate vulnerabilities found by a vulnerability scanner by updating, patching, or re-configuring systems.
• Assist with support of ftp, fax, email and phone system hardware and software.

• Work cooperatively with other team members.
• Actively participate in team meetings and training activities.
• Perform additional responsibilities as periodically assigned.

• (Minimum) High School Diploma/GED or equivalent experience.

• Knowledge of building, troubleshooting, and maintaining technical hardware, including computers/components, printers, copiers, and other related hardware.
• Ability to read and comprehend complex technical instructions and technical manuals, as well as communicate and correspond on technical issues.
• Ability to perform with a high degree of accuracy.
• Exceptional time management and organizational skills with attention to details.
• Ability to communicate professionally with different types of personalities by phone or in person.
• Must be able to work Monday-Friday, with occasional overtime on short notice (including weekends).

• MEDICAL, DENTAL ,VISION
• SHORT-TERM DISABILITY
• Full coverage benefits for a low weekly premium of 5 (Employee Only), 15 (for Child(ren) and 20 per week for full family or Employee/Spouse.
• COMPANY PAID supplemental dental coverage of 1,000 per yearfor Employee .
• COMPANY PAID LONG TERM Disability & Life/AD&D coverage.
• 401K Plan including company match up to 5%.
• COMPANY PAID additional pension plan entirely funded by the company.
• EXCEPTIONAL TIME OFF package including Paid Personal Leave (PPL) and Vacation with annual BUY BACK options!
• Annual, automatic pay increases.

Job DescriptionJob Description

As a Technical Support Advisor you will be a trusted advisor to healthcare organizations and their patients, helping them overcome technology obstacles with their telemedicine offering.

As a Technical Support advisor, you will ensure that our customers successfully connect to their patients through the eVisit platform. To enable this, you will be responsible for reviewing, analyzing, and monitoring audio/video connectivity and network performance data, and intervening in real-time to resolve technical issues.

The Advisor should be able to provide prompt, reliable, and accurate information to internal and external customers. They should maintain effective communications during telephone, email, and live chat conversations by adjusting to the pace and technical level of the customer. The Advisor will be responsible for ensuring total issue resolution in a timely manner, while maintaining the highest level of support quality possible for each individual situation.

In addition, you'll need to collaborate with multiple departments to ensure product reliability and stability and innovate business practices that strengthen our quality assurance and issue resolution processes. You will also track and report metrics, adjusting strategy and tactics based on your analysis of outcomes.

Requirements

• Manage support ticket systems, ensuring that eVisit customers do not have any technical obstacles or blockers

• Manage customer business relationships by solving technical issues and escalating tickets accordingly
• Answer customer phone calls and respond to email and live chat communications to resolve common technical issues, business questions, and other concerns
• Identify, Validate, and Escalate potential bugs in the eVisit software
• Work cross-functionally to troubleshoot, escalate, and resolve technical issues, including managing cross-functional efforts for escalated issues and customer requests
• Engage customers to ensure successful use of the eVisit platform
• Provide first-line support and investigations of product and integrations issues, internal and external
• Master multiple customer and internal workflows
• Lead and assist with various Customer Success projects

Minimum Qualifications:

• Excellent written and verbal communication skills
• 1 year of experience in a Technical Support role
• Advanced analytical and problem-solving skills
• Ability to analyze complex sets of data
• Ability to handle multiple tasks, set priorities, and meet deadlines
• Strong interpersonal and relationship-building skills
• Strong note-taking and documentation skills
• Self-starter and detail-oriented
• Ability to quickly learn new products

Benefits

• Competitive salary
• Great benefits package including medical, dental, vision, HSA & FSA plans
• 401(k)
• Generous PTO plan, plus 12 paid holidays
• Fun, collaborative environment where the company is working to define the future of telemedicine
• Excellent opportunity for professional growth