IT Technical Support Specialist(Experienced)
Posted 14 days ago
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IT Technical Support Specialist(Experienced)
Michelin is hiring!
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Located in Anderson, SC, our plant is the largest rubber manufacturing facility in the world. With over 800 employees, we produce rubber, metallic, and textile tissues for all types of tires. Our campus offers amenities like a cafeteria, gym, credit union, and health center. Join us and be part of a team that encourages personal and professional growth, values teamwork, and is committed to our customers.
Key Responsibilities
- Ensure service levels and user happiness meet expectations by maintaining the availability of applications, equipment, and services.
- Manage the performance and compliance of IT equipment to ensure flawless operations.
- Diagnose and resolve technical issues promptly and efficiently, ensuring minimal disruption to operations.
- Implement IT support strategies effectively, optimizing resource usage and cost efficiency.
- Maintain and update technical and operational documentation, including equipment lists, software inventories, source files, backups, and training materials.
- Develop and implement maintenance plans for IT equipment to ensure longevity and reliability.
- Coordinate IT procurement processes, ensuring the selection of approved and high-quality equipment.
- Coordinate systems for all IT virtual machines (VMs) and site clusters.
- Manage Site Layer 1 IT Telephony infrastructure and network access layer.
- Supervise site audiovisual (AV) management and support new AV equipment requests.
- Lead IT projects from inception to completion, ensuring successful implementation.
- Provide offsite IT support, including AV and other technical assistance.
- Serve as the first point of contact for selecting approved IT equipment for purchase requests.
- Manage printers and maintenance PCs, handle new uninterruptible power supply (UPS) needs for process equipment, and modify firewall rules and BT switches for the factory LAN.
- Proven experience in IT technical support or a related role.
- Strong diagnostic and problem-solving skills.
- Ability to manage multiple tasks and projects simultaneously.
- Excellent communication and interpersonal skills.
- Experience with system administration, IT telephony, and network management.
- Knowledge of AV management and support.
- Familiarity with IT procurement processes and equipment selection.
- Strong organizational skills and attention to detail.
- Ability to work independently and as part of a collaborative team.
- Consistent focus on maintaining high standards of performance and user happiness.
- Be part of an ambitious and driven team that values collaboration and innovation.
- Work in a brand new facility with access to a range of amenities.
- Enjoy opportunities for career growth and professional development.
- Contribute to a company that is committed to excellence and delivering world-class products.
How to Apply
Submit your resume and cover letter through the application portal on our website. Please ensure your application highlights your relevant experience and key achievements. We look forward to welcoming you to the Michelin family!
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Inspire Motion for Life: Apply Today!
As the leading mobility company, we work with tires, around tires and beyond tires to enable Motion for Life. Dedicated to enhancing our clients' mobility and sustainability, Michelin designs and distributes the most suitable tires, services and solutions for our customers' needs. Michelin provides digital services, maps and guides to help enrich trips and travels and make them unique experiences. Bringing our expertise to new markets, we invest in high-technology materials, 3D printing and hydrogen, to serve a wide a variety of industries-from aerospace to biotech. Headquartered in Greenville, South Carolina, Michelin North America has approximately 23,000 employees and operates 34 production facilities in the United States and Canada.
MICHELIN® tires have been ranked the #1 Tire Brand across major categories and segments by industry experts and consumers alike. For nearly three decades we've been recognized for our achievements in Customer Satisfaction, Performance, Durability, Technology and Innovation.
Michelin cares for the personal and professional development of its employees. We support career advancement through various options, which include: skill and career development, training, career exploration and work with cross-functional teams. We offer the possibility of a varied and fulfilling career path in an environment where unique contributions are valued.
Michelin offers 10 Business Resource Groups (BRGs) which are all-inclusive groups created and led by employees who have shared life experiences across various diversity dimensions. Each group supports business strategies and initiatives along with meeting the needs of members. The goal of each group is to help employees feel welcome and included , support employee engagement and encourage professional development. BRGs also provide cross-cultural support, career management resources and opportunities for community involvement.
Michelin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or other non-merit-based factors. Consistent with these obligations, Michelin also provides reasonable accommodations to employees and applicants with disabilities and for sincerely held religious beliefs. If you need accommodation for any part of the employment process because of a disability, please contact us at
This position is not available for immigration sponsorship.
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Technical Operator - Maintenance Technician

Posted today
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**Position Summary**
Our Hartwell, Georgia, factory measures an impressive 500,000 square feet. It represents our most versatile facility to date, enabling us to switch product lines with greater speed and efficiency. Together, we take immense pride in producing and distributing the brands that our customers trust and that bring joy to pets' lives. In addition to offering excellent career opportunities to over 370 associates, we actively demonstrate our commitment to the community. We support local pet shelters and rescue efforts, as well as engage in education and hunger relief programs, ensuring that we make a positive impact beyond our factory walls.
The technical production lead provides technical mechanical support on-shift for the packaging department.The technical production lead supports the maintenance team by executing planned maintenance activities and providing technical leadership and support for the production department. The operator-technician is responsible for working proactively and collaboratively with maintenance technicians and the Production Supervisor to transfer knowledge and execution of basic maintenance activities (Cleaning, Inspection, Lubrication) to the autonomous maintenance group and to learn from the MWG. They will be a systems expert and capable of teaching methodologies to new employees. They will also cover line positions for breaks, and to allow other operators the opportunity to practice their NCE and TPM skills.
**JOB RESPONSIBILITIES:**
+ Responsible for efficient operation of team tasks and responsibilities to safely produce a product with zero deviations from quality standards.
+ Responsible for maintaining basic condition of equipment through Cleaning, Inspection, & Lubrication activities.
+ Provide on-shift troubleshooting support to identify and correct technical breakdowns and minor stoppages.
+ Teach and lead NCE/TPM methodology to perform root cause analysis to proactively identify and eliminate reoccurring failures.
+ Cultivate an environment that helps to build and strengthen the team concept and sets the culture of Zero Safety Incidents, Zero Quality Defects, and Zero Preventable Stoppages.
+ Provide training and assistance to improve competency of fellow members as needed.
+ Build rapport and collaborate effectively with technical members of the production team to own responsibility of basic maintenance activities, minor stoppages, HTRP, and SOCs.
+ Build and develop work instructions and troubleshooting's in POKA.
+ Perform PMs as assigned by the Planner/Scheduler to proactively prevent failures and promote safe and efficient production.
+ Other job duties, as assigned.
**REQUIREMENTS**
+ Education: HS Diploma or GED
+ Experience: 2+ years work experience in a Manufacturing Maintenance environment
**REQUISITION ID**
+ 363377
The approximate pay range for this position is $37.45/hr. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to knowledge, skills and abilities as well as geographic location.
It is our business imperative to remain a very inclusive workplace.
To our veterans and separated service members, you're at the forefront of our minds as we recruit top talent to join Nestlé. The skills you've gained while serving our country, such as flexibility, agility, and leadership, are much like the skills that will make you successful in this role. In addition, with our commitment to an inclusive work environment, we recognize the exceptional engagement and innovation displayed by individuals with disabilities. Nestlé seeks such skilled and qualified individuals to share our mission where you'll join a cohort of others who have chosen to call Nestlé home.
The Nestlé Companies are equal employment opportunity employers. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status or any other characteristic protected by applicable law. Prior to the next step in the recruiting process, we welcome you to inform us confidentially if you may require any special accommodations in order to participate fully in our recruitment experience. Contact us at or please dial 711 and provide this number to the operator: 1- .
This position is not eligible for Visa Sponsorship.
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