3,106 Technical Officer jobs in the United States

Position Details
Position Information
Department Ship Operations (OAS)
Classification Title Electrical/Control System Tech
Job Title Electrical/Control Systems Technician: Electro-Technical Officer
Appointment Type Classified Staff
Job Location Newport
Benefits Eligible Full-Time, benefits eligible
Remote or Hybrid option?
Employment Category Regular
Job Summary
This recruitment will be used to fill one full-time Electrical/Control Systems Technician: Electro-Technical Officer position for Ship Operations at Oregon State University. This position will be located in Newport, Oregon.
Oregon State University ( OSU ) is a leading institution in marine research and education, spearheading an NSF -sponsored initiative to design and build three new Regional Class Research Vessels ( RCRV ). The first of these vessels, the 199-footTaani, will be operated by OSU and homeported at the Hatfield Marine Science Center in Newport, Oregon.
The Electro-Technical Officer ( ETO ) will be committed to following safe working practices and carry out maintenance, repair, diagnosis, installation, and testing of electrical and electronic equipment on R/VTaani. This includes but is not limited to the vessel's power, propulsion, auxiliary machinery, controls, communications, navigation, and overboard handling systems. The ETO is responsible for monitoring and handling the electromechanical and electronics systems onboard to maximize the operational safety and efficiency of the vessel to support science missions. R/VTaaniis a modern advanced ship with significant automation, requiring a highly skilled ETO who can diagnose and troubleshoot both hardware and software issues, while implementing effective solutions to minimize downtime and ensure uninterrupted operations.
While working aboardTaani, the ETO reports directly to the Chief Engineer while working in close association with deck and engineering crew, as well as the marine technicians and science party. They will be expected to employ a high level of autonomy and independence when it comes to their work schedule and prioritization of tasks/projects. The ETO will be a day worker who is outside the engineer watch schedule and largely responsible for maintaining their own workload. They are required to be on-call 24/7 to respond to electrical emergencies such as loss of power, propulsion, or steering, and provide immediate solutions to ensure the safety of the vessel and crew.
Why OSU?
Working for Oregon State University is so much more than a job!
Oregon State University is a dynamic community of dreamers, doers, problem-solvers and change-makers. We don't wait for challenges to present themselves - we seek them out and take them on. We welcome students, faculty and staff from every background and perspective into a community where everyone feels seen and heard. We have deep-rooted mindfulness for the natural world and all who depend on it, and together, we apply knowledge, tools and skills to build a better future for all.
FACTS :
-Top 1.4% university in the world
-More research funding than all public universities in Oregon combined
-1 of 3 land, sea, space and sun grant universities in the U.S.
-2 campuses, 11 colleges, 12 experiment stations, and Extension programs in all 36 counties
-7cultural resource centers ( that offer education, celebration and belonging for everyone
-100+ undergraduate degree programs, 80+ graduate degrees plus hundreds of minor options and certificates
-35k+ students including more than 2.3k international students and 10k students of color
-217k+ alumni worldwide
-For more interesting facts about OSU visit: State has a statewide presence with campuses in Corvallis and Bend, the OSU Portland Center and the Hatfield Marine Science Center on the Pacific Coast in Newport.
Oregon State's beautiful, historic and state-of-the-art main campus is located in one of America's best college towns. Corvallis is located close to the Pacific Ocean, the Cascade mountains and Oregon wine country. Nestled in the heart of the Willamette Valley, this beautiful city offers miles of mountain biking and hiking trails, a river perfect for boating or kayaking and an eclectic downtown featuring local cuisine, popular events and performances.
Total Rewards Package:
Oregon State University offers acomprehensive benefits package ( with benefits eligible positions that is designed to meet the needs of employees and their families including:
-Medical, Dental, Vision and Basic Life. OSU pays 95% of premiums for you and your eligible dependents.
-Free confidential mental health and emotional support services, and counseling resources.
-Retirement savings paid by the university.
-A generous paid leave package, including holidays, vacation and sick leave.
-Tuition reduction benefits for you or your qualifying dependents at OSU or the additional six Oregon Public Universities.
-Robust Work Life programs including Dual Career assistance resources, flexible work arrangements, a Family Resource Center, Affinity Groups and an Employee Assistance Program.
-Optional lifestyle benefits such as pet, accident, and critical illness insurance, giving you peace of mind and the support you need to thrive in all aspects of your life.
Future and current OSU employees can use theBenefits Calculator ( to learn more about the full value of the benefits provided at OSU .
Key Responsibilities
45% -Maintain and Repairelectrical and electronic equipment including but not limited to the vessel's power, propulsion, auxiliary machinery, controls, communications, navigation, and overboard handling systems. Provide support to the crew in handling routine work items and inspections, especially as they relate to electromechanical and electronic systems.
20% -Installequipment for maintenance, repair, lifecycle replacement, or making improvements. Types of components include but are not limited to electric motors, programmable logic controllers (PLC's), variable frequency drives (VFD's), sensors, computer servers, copper and fiber-optic network devices, power supplies, distribution and electrical bus systems, transformers, high-voltage breakers, contactors, and relays.
10% -Documentwork by updating the Computerized Maintenance Management System ( CMMS ) and other records upon service or repair of ship's integrated machinery and equipment. Track and report on routine inspections and preventative maintenance. Develop and maintain critical documentation such as standard operating procedures, drawings, and diagrams.
10% -Coordinatewith shore support and vendors/contractors for work on shipboard electrical and electronic equipment. Research, identify, evaluate, and implement emergent technologies.
10% -Assigntasks/projects to crewmembers to accomplish prescribed work, give direction concerning work procedures, communicate standards of work, review work of employees and contractors for conformance to standards, provide informal assessment of workers performance to supervisor.
5% - Actively participate in shipboard drills and emergency training, including training ashore. Maintain firefighting and safety equipment, and fights fires, administering First Aid and Cardiopulmonary Resuscitation ( CPR ) when required. Other duties as assigned.
What We Require
Two years of journey-level experience planning, designing, installing, and maintaining building pneumatic electronic, and electrical control and distribution systems and possession of one of the following Oregon Electrician's Licenses appropriate to the work to be performed:
- General Supervising Electrician License
- General Journeyman Electrician License
What You Will Need
Forresearch vessel-based positions, the following may be substituted for an Oregon Electrician's License:
+ Merchant Mariner Credential ( MMC ) with a Qualified Member of the Engineering Department ( QMED ) endorsementandthe ability to obtain an Electro-Technical Officer ( ETO ) endorsement within 1 year of hire, through a combination of training and sea service.
Technical Skills:
+ Proficiency in electrical systems, electronics, and automation.
+ Knowledge of maritime safety regulations and standards.
+ Familiarity with modern and advanced shipboard electrical equipment and systems.
+ Demonstrated ability to troubleshoot and maintain shipboard electrical systems.
Soft Skills:
+ Strong problem-solving skills and attention to detail.
+ Excellent communication and interpersonal skills.
+ Demonstrated ability to work productively and cooperatively in teams, and to contribute to an inclusive team culture where all individuals feel valued and respected.
+ Ability to work under pressure and in challenging environments.
Other Requirements:
+ Transportation Worker Identification Credential ( TWIC ).
+ Valid STCW Basic Safety Training ( BST ) certificate.
+ Valid STCW medical certificate.
+ Meet U.S. Coast Guard drug testing requirements.
+ Ability to obtain a passport.
+ Ability to fluently speak, read, and write in the English language.
What We Would Like You to Have
Education:
+ Bachelor's degree in electrical engineering, marine engineering, or a related technical field.
Certifications:
+ MMC with Engineering Officer or Electro-Technical Officer ( ETO ) endorsement.
Experience:
+ 5+ years of experience with shipboard electromechanical systems and automation controls.
+ 5+ years of experience in troubleshooting and maintaining shipboard electrical systems
+ Experience with cyberinfrastructure and cybersecurity.
+ Experience working with overboard handling systems.
Working Conditions / Work Schedule
This position is required to work aboard R/VTaaniat sea on research cruises that may last up 3 weeks in duration before returning to port. Typical rotations can last 2-3 months. The ETO is expected to be involved with maintenance periods in shipyards and dry docks. The ETO is obligated to work aboard R/VTaani- wherever it is located - at least 6 months per year.
Ocean and weather conditions are highly variable. The incumbent must not be incapacitated by sea sickness.
The ability to lift, carry, push, and pull objects weighing up to 40 pounds is required.
Ship Operations is a seven day per week operation; therefore, weekend and holiday work may be required. Shift and/or work assignment may change based on operational needs.
Pay Method Hourly
Pay Period 16th - 15th of the following month
Pay Date Last working day of the month
Min Salary $34.70
Max Salary $53.24
Link to Position Description
Detail Information
Posting Number P05435CT
Number of Vacancies 1
Anticipated Appointment Begin Date 01/05/2026
Anticipated Appointment End Date
Posting Date 10/08/2025
Full Consideration Date 10/22/2025
Closing Date 11/05/2025
Indicate how you intend to recruit for this search Competitive / External - open to ALL qualified applicants
Special Instructions to Applicants
To ensure full consideration, applications must be received by October 22, 2025.Applications will continue to be accepted after the full consideration date, until a sufficient applicant pool has been achieved or the position is filled. The closing date is subject to change without notice to applicants.
Applications will be reviewed based on the information submitted on the employment profile with education and work history along with any other requested documentation i.e. posting specific question responses, transcripts, etc.Your profile MUST clearly show how you meet the minimum/required qualifications for the position.Resumes are NOT accepted at the application stage for this position.
All candidates will need to answer the two supplemental questions within the application.
All candidates should upload their Merchant Mariner Credentials ( MMC ) as other License 1.
Cover letters are optional for this position and will not be used for evaluating your qualifications.
Equivalent required experience is based on full-time equivalent (40 hours per week).
PLEASE NOTE :If you have volunteer experience relevant to this position, please include in the Employment History section and note length of time, average number of hours per week and major duties.
Typically, the starting salary is at the lower end of the salary range.
For additional information please contact: Matt Fogg at
We are an Equal Opportunity Employer, including disability, protected veteran, and other protected status.
OSU will conduct a review of the National Sex Offender Public website prior to hire.
OSU is a fair chance employer committed to inclusive hiring. We encourage applications from candidates who bring a wide range of lived experience including involvement with the justice system. This job has "critical or security-sensitive" responsibilities. If you are selected as a finalist, your initial job offer will be contingent upon the results of a job-related pre-employment check (such as a background check, motor vehicle history check, sexual misconduct reference check, etc.). Background check results do not automatically disqualify a candidate. Take a look at ourBackground Checks ( website including thefor candidates ( section for more details. If you have questions or concerns about the pre-employment check, please contact OSU's Employee and Labor Relations team
Any required license and/or certification may be uploaded as License or Certification 1 (or 2, 3, 4 as needed). The online application system will allow you to attach your license/certification if the PDF file is 9MB or less. If over 9MB in size, submit to contact person listed. The license and/or certification must be received by the closing date if not uploaded with your application.
Supplemental Questions
Read More at: commits to inclusive excellence by advancing equity and diversity in all that we do. We are an Affirmative Action/Equal Opportunity employer, and particularly encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQ community members, and others who demonstrate the ability to help us achieve our vision of a diverse and inclusive community.

**Amentum** is seeking **Technical Targeting Officers** to support our Client in the Northern Virginia area. This position represents multiple openings. The position level is contingent on applicant specific qualifications and experience.
This posting is part of our ongoing talent pipeline. While this position may not be immediately open, we are actively gathering interest for upcoming roles and future growth.
Applicants will be evaluated and placed in a level from 1-5 based off their experience and customer feedback after multiple assessments.
**Required Qualifications:**
+ Bachelor's degree and at least 1-20+ years of relevant professional experience
+ Ability to identify and assess the right entities and the right vulnerabilities and technology trends to enable new collection operations
+ Ability to confidently deliver clear and concise briefings
+ Strong analytic, research, and investigative skills combined with ops sense, personal initiative, and some technical expertise
+ Must possess a high level US Government issued clearance at the time of application
**Desired Qualifications:**
+ Experience in Intelligence Operations / Analysis / Support to Field Operations
+ Experience identifying targeting leads through the exploitation of all-source databases and specialized tools
+ Experience using customer databases to monitor field traffic and communicate with field offices
+ Formal training or certification as a Technical Targeter
+ Overseas experience supporting collection operations and information sharing
Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Learn more about your rights under Federal laws and supplemental language at Labor Laws Posters ( .

**Amentum** is seeking **Technical Targeting Officers** to support our Client in the Northern Virginia area. This position represents multiple openings. The position level is contingent on applicant specific qualifications and experience.
Applicants will be evaluated and placed in a level from 1-5 based off their experience and customer feedback after multiple assessment
**Required Qualifications:**
+ Bachelor's degree and at least 1-20+ years of relevant professional experience
+ Ability to identify and assess the right entities and the right vulnerabilities and technology trends to enable new collection operations
+ Ability to confidently deliver clear and concise briefings
+ Strong analytic, research, and investigative skills combined with ops sense, personal initiative, and some technical expertise
+ Must possess a high level US Government issued clearance at the time of application
**Desired Qualifications:**
+ Experience in Intelligence Operations / Analysis / Support to Field Operations
+ Experience identifying targeting leads through the exploitation of all-source databases and specialized tools
+ Experience using customer databases to monitor field traffic and communicate with field offices
+ Formal training or certification as a Technical Targeter
+ Overseas experience supporting collection operations and information sharing
Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, religion, color, sex, gender, national origin, age, United States military veteran's status, ancestry, sexual orientation, gender identity, marital status, family structure, medical condition including genetic characteristics or information, veteran status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Learn more about your rights under Federal EEO laws and supplemental language at EEO including Disability/Protected Veterans ( and Labor Laws Posters ( .

The Technical Officer III, MNCH will provide technical support to staff and projects in the areas of project design, project implementation, business development and quality assurance. This role involves implementing and monitoring strategic and technical initiatives related to MNCH, and providing technical guidance around the issues, challenges, and strategies for achieving project targets related to improved access, quality, and coverage of maternal, newborn and child health services. The Technical Officer III will contribute to knowledge products through the creation and management of reports, and technical materials including presentation, work plans, technical and policy briefs and other knowledge products. Working closely with project and Headquarter (HQ) teams, this position supports projects by evaluating programmatic effectiveness, overseeing technical aspects of strategies and implementation plans, and providing technical assessment reports.

Accountabilities:

• Provides project staff with overall technical guidance related to evidence-based MNCH programming for facility and community-level interventions and above-site support, based on local and global best practices and in line with the projects' expected outcomes.

• Supports technical aspects of projects including staff and partner capacity building.

• Reviews and develops, as appropriate, project strategies, protocols, manuals, training materials and reports related to MNCH.

• Works closely with project teams to ensure project implementation remains technically sound and adheres to project strategy and standard operating procedures (SOPs)

• Develops or contributes to technical briefs, reports, and other necessary materials to facilitate evaluations and assessments, and to document best practices, policies, and procedures related to MNCH programs.

• Analyzes project implementation to identify areas for improvement and propose appropriate technical strategy and guidelines.

• Provides mentorship and team building at the task level.

• Collaborates with research and evaluation teams to analyze and interpret data, articulatefindings and recommendations.

• May create technical portions of project plans for MNCH, within the given resources and financial constraints.

• Contributes to technical work plans and budgets.

• Develops strategies and tools for the design of technical approaches for business development efforts for MNCH.

• Collects data for inclusion in proposals, which consist of assisting with proposal research and developing proposal strategies.

• Prepares reports and papers summarizing project results and analyzing data sets and

• technical assessment findings.

• Monitors project deliverables and reports to supervisors.

• Builds productive working relationships internally and externally.

• Performs other assigned tasks.

Applied Knowledge & Skills:

• Comprehensive knowledge of global MNCH best practices and effective implementation approaches.

• Experience with successful capacity strengthening models that improve MNCH clinical care and quality.

• A demonstrated track record providing support and collaborating with program leadership and technical teams.

• Experience working with USG-funded health programs is highly preferred.

• Has sensitivity to cultural diversity and understanding of the political, contextual, and ethical issues in assigned areas.

• Must be able to read, write, and speak fluent English.

• Excellent organizational and analytical skills.

• Excellent and demonstrated project management skills.

• Ability to analyze and interpret data, identify errors, and prepare reports.

• Ability to solve problems and implement corrective action as needed.

Problem Solving & Impact:

• Works on problems of moderate to complex scope that require review of various factors.

• Exercises good judgment with selecting methods and techniques to determine appropriate action.

• Identifies and raises issues to senior technical staff

Supervision Given/Received:

• Determines methods and procedures on new projects and assignments.

• May serve as team lead and may mentor other lower-level personnel.

• Will report to a Technical Advisor

Qualifications:

• Master's Degree or its International Equivalent in Public Health, Health, Nutrition, Research or a Related Field.

• 6+ years of relevant experience providing technical support in MNCH to national or global technical teams.

• Prior work experience in a non-governmental organization (NGO), government agency, or

• private organization.

• International or Domestic (US) Program Development or Program management experience preferred.

Typical Physical Demands:

• Typical office environment. Ability to spend long hours looking at computer screen and doing repetitive work on a keyboard. Ability to sit or stand for extended periods of time.

Technology to be Used:

• Computer/Laptop, Microsoft applications (i.e., Office 365, SharePoint,Zoom/Teams), cell phone/mobile technology, and standard office equipment.

Travel Requirements: 10% - 25%

The expected US Based hiring salary range for this role is listed below. FHI 360 pay ranges represent national averages that vary by geographic location. When determining an offer amount, FHI 360 factors in multiple considerations, including but not limited to: relevant years of experience and education possessed by the applicant, internal equity, business sector, and budget.

Base salary is only one component of our offer. FHI 360 contributes 7% of monthly base pay to a money purchase pension plan account. Additionally, all US based staff working full-time, which is calculated at 40 hours/week, receive 18 days of paid vacation per year, 12 sick days per year, and 11 holidays per year. Paid time off is reduced pro rata for employees working less than a full-time schedule.

US Based Hiring Salary Range: USD 93,000 - USD 104,000 annually

International hiring ranges will differ based on location

This job posting summarizes the main duties of the job. It neither prescribes nor restricts the exact tasks that may be assigned to carry out these duties. This document should not be construed in any way to represent a contract of employment. Management reserves the right to review and revise this document at any time.

FHI 360 is an equal opportunity and affirmative action employer whereby we do not engage in practices that discriminate against any person employed or seeking employment based on race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, marital status, physical or mental disability, protected Veteran status, or any other characteristic protected under applicable law.

Our values and commitments to safeguarding:FHI 360 is committed to preventing any type of abuse, exploitation and harassment in our work environments and programs, including sexual abuse, exploitation and harassment. FHI 360 takes steps to safeguard the welfare of everyone who engages with our organization and programs and requires that all personnel, including staff members and volunteers, share this commitment and sign our code of conduct. All offers of employment will be subject to appropriate screening checks, including reference, criminal record and terrorism finance checks. FHI 360 also participates in the Inter-Agency Misconduct Disclosure Scheme (MDS), facilitated by the Steering Committee for Humanitarian Response. In line with the MDS, we will request information from job applicants' previous employers about any substantiated findings of sexual abuse, exploitation and/or harassment during the applicant's tenure with previous employers. By applying, job applicants confirm their understanding of these recruitment procedures and consent to these screening checks.

FHI 360 will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws.

FHI 360 will never ask you for your career site username or password, and we will never request money, goods or services during the application, recruitment or employment process. If you have questions or concerns about correspondence from us, please email

FHI 360 fosters the strength and health of its workforce through acompetitive benefits package, professional developmentand policies and programs that support a healthy work/life balance. Join our global workforce to make a positive difference for others - and yourself.

Please click here to continue searching FHI 360's Career Portal.

+ **Duties and Responsibilities**
+ Leverages adult learning principles and clinical practice standards to move towards a culture of continuous technical assistance improvement and clinical capacity building with innovative learning solutions
+ Develops technical assistance goals that are congruent with the organization and the Clinical Departments mission, vision, and strategic direction.
+ Provides technical assistance, resources and tools that define performance requirements, identify gaps between existing and required performance, analyze root causes that limit performance and recommend and/or implement learning solutions that focus on and deliver business results.
+ Utilizes current literature, research, and evidence-based findings in the design, implementation and evaluation of technical assistance solutions and education programs for staff learning and development.
+ Conducts onboarding, preceptorship, and ongoing professional training to ensure clinical staff are equipped to perform job responsibilities in accordance to Healthfirst standards and rules/regulations set forth by regulatory and compliance agencies.
+ Facilitates with subject matter experts, instructional designers, training agencies and technical assistance facilitators to design and deliver innovative learning solutions for performance enhancements needed to support the clinical departments business objectives.
+ Facilitates updating departmental training manuals, job aids, quick reference guides and the clinical departments policies/procedures.
+ Develop, implement, and evaluate a preceptorship training program curriculum to standardize the quality of preceptorship practices among the clinical teams.
+ Conducts field assessments as needed to evaluate clinical staff and update the preceptorship training program curriculum.
+ **.** **Minimum Qualifications**
+ Licensure: NYS RN or LCSW, LMSW, LMFT, LMHC, LPC, licensed psychologist (any state)
+ Education: Bachelors in nursing or social work preferred with previous work experience in education.
+ Experience: Three to five years of clinical experience in a specialty area, or combination of staff nurse/leadership experience in the specialty area. Excellent skills in the following areas: verbal and written communication, critical thinking, creativity, interpersonal relationships and team building; change management; Demonstrates knowledge base in professional nursing and evidence based practice; participatory leadership, continuous learning environment, current issues and trends in care management and clinical practice, nursing and social work education and development.
+ **Preferred Qualifications**
+ Masters degree in Education and understanding of Adult Learning Theory applications to enhance the technical assistance and education of care management and care coordination activities.
+ Ability to assess educational needs and design and develop responsible curricula.
+ UAS assessment knowledge.
+ Highly developed verbal and written communication skills and the ability to present effectively to small and large groups.
+ Strong interpersonal skills and ability to work effectively at all levels in a collaborative team environment.
+ Certification in relevant clinical area and Nursing or Social Work Professional Development preferred.
+ Intermediate Microsoft Word, Excel, Outlook and PowerPoint skills
WE ARE AN EQUAL OPPORTUNITY EMPLOYER. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, gender identity, sexual orientation, national origin, age, genetic information, military or veteran status, marital status, mental or physical disability or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.

+ **Duties and Responsibilities**
+ Leverages adult learning principles and clinical practice standards to move towards a culture of continuous technical assistance improvement and clinical capacity building with innovative learning solutions
+ Develops technical assistance goals that are congruent with the organization and the Clinical Departments mission, vision, and strategic direction.
+ Provides technical assistance, resources and tools that define performance requirements, identify gaps between existing and required performance, analyze root causes that limit performance and recommend and/or implement learning solutions that focus on and deliver business results.
+ Utilizes current literature, research, and evidence-based findings in the design, implementation and evaluation of technical assistance solutions and education programs for staff learning and development.
+ Conducts onboarding, preceptorship, and ongoing professional training to ensure clinical staff are equipped to perform job responsibilities in accordance to Healthfirst standards and rules/regulations set forth by regulatory and compliance agencies.
+ Facilitates with subject matter experts, instructional designers, training agencies and technical assistance facilitators to design and deliver innovative learning solutions for performance enhancements needed to support the clinical departments business objectives.
+ Facilitates updating departmental training manuals, job aids, quick reference guides and the clinical departments policies/procedures.
+ Develop, implement, and evaluate a preceptorship training program curriculum to standardize the quality of preceptorship practices among the clinical teams.
+ Conducts field assessments as needed to evaluate clinical staff and update the preceptorship training program curriculum.
+ **.** **Minimum Qualifications**
+ Licensure: NYS RN or LCSW, LMSW, LMFT, LMHC, LPC, licensed psychologist (any state)
+ Education: Bachelors in nursing or social work preferred with previous work experience in education.
+ Experience: Three to five years of clinical experience in a specialty area, or combination of staff nurse/leadership experience in the specialty area. Excellent skills in the following areas: verbal and written communication, critical thinking, creativity, interpersonal relationships and team building; change management; Demonstrates knowledge base in professional nursing and evidence based practice; participatory leadership, continuous learning environment, current issues and trends in care management and clinical practice, nursing and social work education and development.
+ **Preferred Qualifications**
+ Masters degree in Education and understanding of Adult Learning Theory applications to enhance the technical assistance and education of care management and care coordination activities.
+ Ability to assess educational needs and design and develop responsible curricula.
+ UAS assessment knowledge.
+ Highly developed verbal and written communication skills and the ability to present effectively to small and large groups.
+ Strong interpersonal skills and ability to work effectively at all levels in a collaborative team environment.
+ Certification in relevant clinical area and Nursing or Social Work Professional Development preferred.
+ Intermediate Microsoft Word, Excel, Outlook and PowerPoint skills
WE ARE AN EQUAL OPPORTUNITY EMPLOYER. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, gender identity, sexual orientation, national origin, age, genetic information, military or veteran status, marital status, mental or physical disability or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.

Our client seeks a proactive and empathetic Customer Support Specialist to join their dynamic team. This is an on-site position based in Philadelphia, Pennsylvania, US , focused on providing exceptional technical support and customer service. You will be the first point of contact for customers experiencing issues with our products or services, responsible for diagnosing problems, troubleshooting technical difficulties, and guiding users to satisfactory resolutions.

Responsibilities include responding to customer inquiries via phone, email, and chat in a timely and professional manner. You will meticulously document all customer interactions and resolutions in our CRM system. Identifying recurring issues and escalating complex problems to appropriate departments for further investigation will be a key part of your role. You will also contribute to developing and updating our knowledge base and FAQ sections to empower customers with self-service options. Maintaining a high level of customer satisfaction by demonstrating patience, understanding, and a commitment to resolving issues effectively is paramount.

The ideal candidate will possess excellent communication and active listening skills, with the ability to explain technical concepts clearly to non-technical users. Previous experience in a customer service or technical support role, preferably within the tech industry, is highly valued. Familiarity with CRM software and ticketing systems is a plus. A problem-solving mindset, attention to detail, and the ability to multitask in a fast-paced environment are essential. A strong work ethic, reliability, and a genuine desire to help others are fundamental requirements for this position. You will be part of a collaborative team environment where teamwork and continuous learning are encouraged. This role offers a great opportunity to grow your career in customer support and technical services within a well-established organization.

Our client is seeking a dedicated and technically adept Customer Support Specialist to provide exceptional technical assistance to their diverse customer base. This role offers the flexibility of remote work, allowing you to assist customers from anywhere. You will be the first point of contact for users experiencing technical issues, guiding them through troubleshooting steps, resolving problems efficiently, and ensuring a high level of customer satisfaction.

Key Responsibilities:

• Respond to customer inquiries via phone, email, and chat, providing prompt and accurate technical support.
• Diagnose and troubleshoot a wide range of technical issues related to our products and services.
• Guide customers through step-by-step solutions, patiently explaining complex technical concepts in an understandable manner.
• Escalate unresolved issues to appropriate internal teams, ensuring timely follow-up and resolution.
• Document all customer interactions, issues, and resolutions accurately in our CRM system.
• Contribute to the knowledge base by creating and updating help articles, FAQs, and troubleshooting guides.
• Identify recurring technical problems and provide feedback to the product development team for improvement.
• Maintain a high level of customer satisfaction by delivering professional, friendly, and efficient support.
• Adhere to established service level agreements (SLAs) for response and resolution times.
• Stay up-to-date with product updates, new features, and common technical challenges.
• Assist in training new support staff on products and procedures.
• Proactively identify opportunities to enhance the customer support experience.
• Manage customer expectations effectively throughout the support process.
• Collaborate with team members to share knowledge and best practices.
• Ensure a positive and helpful attitude in all customer interactions.

Qualifications:

• High school diploma or equivalent; Associate's or Bachelor's degree in a relevant field is a plus.
• 1-2 years of experience in a customer service or technical support role.
• Strong technical aptitude and ability to quickly learn new software and hardware.
• Excellent problem-solving and analytical skills.
• Proficiency in using helpdesk software and CRM systems.
• Excellent written and verbal communication skills, with a clear and concise speaking voice.
• Ability to multitask and manage time effectively in a fast-paced environment.
• Patient, empathetic, and customer-focused demeanor.
• Ability to work independently and as part of a remote team.
• Familiarity with common operating systems (Windows, macOS) and troubleshooting techniques.
• Basic understanding of networking concepts is beneficial.
• Ability to work flexible hours, including occasional evenings or weekends, as needed.
• A passion for helping people and resolving technical challenges.
• Strong attention to detail in documentation and follow-up.

Join our growing remote team and make a difference in our customers' technical journeys!

Technical Operations Officer - TSOFO/West at Office of the Inspector General, USPS summary:

The Technical Operations Officer in the USPS OIG Office of Investigations installs, maintains, and fabricates electronic surveillance equipment used for evidence collection. The role involves providing technical guidance, conducting complex surveillance setups, preparing investigative reports, and training field agents on the use of surveillance technologies. The position requires travel, technical expertise in surveillance devices, and adherence to federal security standards.

Summary
The USPS OIG is seeking a highly qualified applicant to fill our Technical Operations Officer position in the Office of Investigations, Technical and Sensitive Operations Field Office (TSOFO), Technical Operations West, in Denver, CO. The successful candidate will demonstrate knowledge of the theories, principles, practices, and techniques required to install and operate various types of electronic surveillance equipment. Bring your skills and voice to our team!
Duties
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Candidates will be evaluated on the skills that they possess that are directly related to the duties of the position and the experience, education and training that indicate the applicant's ability to acquire the particular knowledge and skills needed to perform the duties of the position. Only those candidates who meet all qualification and eligibility requirements and who submit the required information by 11:59 PM EST on Thursday, September 11, 2025, will be considered.
The USPS OIG uses a Pay Banding system, which is equivalent to the Federal GS scale. Grade and salary determinations will be made based upon a candidate's education and professional experience.
This position is being advertised at the Journey Band level, equivalent to a GS-11,12 or 13 grade level. The salary range for this position is $82,440 - $152,753 and includes locality pay. Career ladder potential to GS-13 is at the manager's discretion and based on successful performance in the position.
Please note that the duties and responsibilities associated with this position may vary based upon the agency's needs at the time of hire. The following description of major duties and responsibilities is only intended to give applicants a general overview of the expectations.
At the GS-11 equivalent level:

• • Plans, coordinates, and conducts installations of electronic equipment for the purpose of collecting evidence.
  • Provides guidance to agents in the field in relation to the applicability and feasibility of electronic surveillance.
  • Assists in development and fabrication of specialized electronic equipment for the purpose of collecting electronic evidence.
  • Prepares investigative reports relating to the installation of electronic surveillance equipment.
  • Prepares and presents electronic surveillance training to agents in the field.
  • Maintains electronic surveillance equipment through scheduled maintenance and repair.
  • Enhances media to allow for a clear and organized product to field agents

At the GS-12 equivalent level:

• • Plans, coordinates, and conducts complex installations of electronic equipment for the purpose of collecting evidence.
  • Provides guidance to agents in the field in relation to the applicability and feasibility of electronic surveillance.
  • Develops and fabricates specialized electronic equipment for the purpose of collecting electronic evidence.
  • Prepares investigative reports relating to the installation of electronic surveillance equipment.
  • Prepares and presents electronic surveillance training to agents in the field.
  • Maintains electronic surveillance equipment through scheduled maintenance and repair.
  • Enhances media to allow for a clear and organized product to field agents.

At the GS-13 equivalent level:

• • Plans, coordinates, and conducts complex installations of electronic equipment for the purpose of collecting evidence.
  • Provides guidance to agents in the field in relation to the applicability and feasibility of electronic surveillance.
  • Develops and fabricates specialized electronic equipment for the purpose of collecting electronic evidence.
  • Prepares investigative reports relating to the installation of electronic surveillance equipment.
  • Prepares and presents electronic surveillance training to agents in the field.
  • Maintains electronic surveillance equipment through scheduled maintenance and repair.
  • Enhances media to allow for a clear and organized product to field agents.

Travel Required
50% or less
You will be expected to travel for this position.
Requirements
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Conditions of employment

• Must be a U.S. citizen
• Must be able to pass a background investigation
• Must be able to obtain and maintain Top-Secret security clearance
• Must be able to obtain and maintain a government-issued credit card
• May be required to successfully complete a 12-month probationary period

Qualifications
MINIMUM QUALIFICATIONS
You must meet ALL of the minimum qualifications listed below.

• At least 1 year of current work experience in technical surveillance in a law enforcement agency
• Have completed covert electronic surveillance installations independently
• Prior or currently in an electronic surveillance position at a Law Enforcement Agency
• Experience configuring, networking and troubleshooting electronic or IP devices.
• Briefed individuals on the use of electronic surveillance equipment.
• Must have received a met expectations rating on your previous two performance appraisals (Fiscal Years 2023 and 2024). If a performance appraisal in not available, you must submit a written statement stating the reason it is not available. (You must submit a copy of your latest two performance appraisals).

PHYSICAL REQUIREMENTS:
Work can be sedentary to demanding. Periodically required to perform work that requires regular and recurring periods of prolonged standing, bending, and stretching. Requires climbing ladders, lifting up to 50 pounds, crawling, working in cramped and dimly lit spaces, and running.
WORKING CONDITIONS:
Work may subject the employee to harsh environments such as extreme heat and cold. Also, the employee may be exposed to dirt, dust or other debris.
Applicants that do not meet the minimum qualification requirements will not be considered .
EVALUATION FACTORS
You must have the experience, knowledge and skills as listed in EACH of the evaluation factors. Failure to demonstrate that you meet all of the evaluation factor requirements as listed below will result in a score of zero (0); an ineligible status, and you will not be referred for further consideration. Include your major accomplishments relevant to the position requirements in your resume.

1. Knowledge of covert/overt electronic surveillance devices and how those devices are implemented in the field; knowledge pertains to video, audio, telephone intercept, tracking, and radio communication devices.
2. Knowledge of federal rules of evidence and relevant constitutional and statutory laws as they relate to electronic surveillance.
3. Ability to conduct site surveys and coordinate logistics to affect the best possible operational plan in respect to electronic surveillance installs.
4. Demonstrate how to complete a complex electronic surveillance install.
5. Ability to explain troubleshooting techniques on a variety of electronic surveillance systems.
6. Ability to brief personnel and management both orally and in writing about electronic surveillance and radio communication.

You will no longer be considered for this position if you: fail to respond to all of the questions in the self-assessment questionnaire; fail to address a factor in the narrative section (no response or "See resume" or similar language will be scored a zero (0) ); or receive a zero (0) rating on any evaluation factor.
Failure to demonstrate that you meet all evaluation factor requirements will result in a score of zero (0). Upon receipt of a zero score, you will be deemed "not minimally qualified," and you will not be referred for further consideration.
Education
Education must be accredited by an institution recognized by the U.S. Department of Education.
Applicants can verify accreditation here: Instructions for Candidates with Foreign Education:
Education completed outside the United States must be deemed equivalent to that gained in U.S. education programs. You must submit all necessary documents to a private U.S. credential evaluation service to interpret equivalency of your education against courses given in U.S. accredited colleges and universities.
For further information visit: information
Pay is only part of the compensation you will earn working for the USPS OIG. We offer a broad array of benefits programs:
As a result of the passage of the Postal Service Reform Act of 2022 (PSRA), USPS employees (including USPS OIG) and retirees will transition from the Federal Employees Health Benefits (FEHB) Program to the Postal Service Health Benefits (PSHB) Program effective January 1, 2025.
Detailed information about eligibility and enrollment will be provided upon hiring. For more information, visit the Postal Service Health Benefits (PSHB) Program website at offer Health, Dental, Vision, Life and Long-Term Care Insurances with Flexible Spending options as well.For more information about these programs visit: the 'Guide to PSHB Plans' for a comprehensive PSHB plan comparison tool and an educational tool that explains how Medicare B works: and Thrift Savings. For more information about these programs see and tsp.gov/.
Flexible Work Schedules. USPS OIG offers a range of family-friendly flexibilities including flexible work schedules, telework and employee assistance programs.
Leave and Holidays. In addition to eleven (11) paid holidays each year, you will earn thirteen (13) days of paid sick leave and thirteen (13) to twenty-six (26) paid vacation days each year depending on your years of service.
Fair Labor Standards Act (FLSA) Status: Non-Exempt (Nonexempt employees are entitled to overtime pay; Exempt employees are not).
This agency provides Reasonable Accommodations to applicants with disabilities. If you require accommodations for any part of the application and/or hiring process, please send an email to The decision on granting an accommodation request will be made on a case-by-case basis.
For further information, please refer to our website at: Hide additional information
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
Benefits
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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
A career with the U.S. Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Learn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

Keywords:

electronic surveillance, technical operations, evidence collection, law enforcement, covert surveillance, electronic equipment installation, investigative reporting, surveillance training, equipment maintenance, field operations