1,371 Technical Operations jobs in the United States

Technical Operations Manager

94087 Sunnyvale, California Shyld AI

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Job Description

About Shyld AI

Shyld AI is building the world’s first platform of Physical AI Agents to automate infection prevention and operational intelligence within hospitals and beyond. Our autonomous UV-C disinfection systems, coupled with multi-modal sensing and AI, are deployed at leading health systems such as Stanford, Sutter, Kaiser, Tenet, and Prisma Health. As we scale deployments nationwide, we are looking for a hands-on and detail-oriented Technical Operations Manager to drive assembly, delivery, deployment, and customer onboarding.


Role Overview

The Technical Operations Manager will oversee the full operational lifecycle of Shyld AI’s devices and services—from production and supply chain coordination to customer site deployment and onboarding. This role bridges technical execution and customer success, ensuring that every Shyld AI device is manufactured, shipped, installed, and activated seamlessly in healthcare environments.

You will work cross-functionally with engineering, product, supply chain partners, and customer success teams, playing a critical role in scaling Shyld AI’s operations and ensuring high-quality delivery to our customers.


Key Responsibilities

Assembly & Production Management

  • Oversee in-house assembly processes and coordinate with manufacturing partners.
  • Develop and enforce quality control procedures to ensure reliable, compliant devices.
  • Maintain accurate build records, inventory, and production schedules.

Supply Chain & Logistics

  • Manage procurement of components, vendor relationships, and supplier performance.
  • Forecast material requirements and optimize supply chain costs.
  • Coordinate shipping, logistics, and inventory control for timely deliveries.

Deployment & Customer Onboarding

  • Plan and execute device installations at hospitals and healthcare facilities.
  • Coordinate with customer teams (EVS, OR managers, infection prevention, IT) to ensure smooth deployment.

Cross-Functional Collaboration

  • Work closely with engineering to communicate field feedback and support iterative improvements.
  • Partner with customer success to track deployment KPIs, resolve issues, and drive ongoing value for customers.
  • Support regulatory and compliance documentation related to installations and product handling.

Operational Excellence

  • Establish SOPs for scalable assembly, delivery, and onboarding.
  • Track operational KPIs (delivery timelines, deployment success rates, customer readiness).
  • Continuously improve efficiency and reliability of operations.


Qualifications

  • Bachelor’s degree in Engineering, Operations, Supply Chain, or related field (or equivalent experience).
  • 5+ years of experience in hardware operations, supply chain management, or technical deployment in a startup or healthcare technology company.
  • Strong understanding of manufacturing, logistics, and field deployment processes.
  • Excellent project management and problem-solving skills.
  • Strong communication skills for interfacing with both technical teams and hospital customers.
  • Ability to thrive in a fast-paced startup environment and adapt to evolving priorities.


What We Offer

  • Opportunity to help shape the future of Physical AI in healthcare.
  • Competitive salary and benefits.
  • Hands-on role with direct impact on patient safety and hospital efficiency.
  • A collaborative, mission-driven team environment.
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Technical Operations Manager

78628 Round Rock, Texas Hanwha Convergence USA

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Job Description

As a subsidiary of Hanwha Energy, a global energy solutions company, Hanwha Convergence USA Corp. provides reliable Smart Factory Solution, Factory Automation, and renewable energy O&M (Operations and Maintenance) services to semi-conductor manufacturing as well as solar PV & battery energy storage system (BESS) power generation clients. Hanwha Convergence is an affiliate of Hanwha Group, which is the 7th largest business conglomerate in Korea. Hanwha Group is a world leader in solar energy and a Fortune Global 500 company.


Position Summary: . We are seeking a strategic and technically proficient Technical Operations Manager to support and enhance the performance of Hanwha Convergence Operations & Maintenance (O&M) Division. This role is responsible for analyzing O&M operations, optimizing productivity and efficiency, and driving continuous improvement through SOP development and performance insights. The ideal candidate will serve as a key liaison between field operations, business development, and R&D teams to ensure operational excellence across all solar O&M initiatives.


Attention external recruitment firms, we will not accept any unsolicited resumes at this time. Please do not contact any internal member of our company to discuss the position or to solicit candidates.


Essential Duties and Responsibilities:

Team Leadership & Department Oversight

  • Lead and manage the Technical Operations Group, including direct supervision of group members.
  • Define team objectives, allocate tasks, and ensure efficient collaboration across functions to support O&M operations.
  • Oversee professional development, performance evaluations, and resource planning for technical staff.


Operations Performance & Process Improvement

  • Analyze overall O&M operations, productivity, and efficiency within Hanwha Convergence’s O&M Division.
  • Oversee and manage key performance indicators (KPIs) for power plant performance (Availability Guarantee, Performance Ratio and more), ensuring alignment with internal targets and customer expectations.
  • Establish standard operating procedures (SOPs), performance objectives, quality control standards, and operational policies.
  • Coordinate with internal business development and O&M teams to drive improvements through performance analysis.


Field Operations & Commissioning Support

  • Lead implementing O&M Contract obligations on performance reports.
  • Work closely with the Remote Operations Center (ROC) for the implementation of daily customer reports and updates.
  • Coordinate field operations and support the commissioning process for new solar PV, BESS plants and facilities.
  • Analyze system integrity and operational efficiency, underperformance issues for customer-owned assets.
  • Lead and support O&M analysis projects and assist corporate clients in implementing system and technology updates.


Technology & Trend Analysis

  • Conduct technology trend analysis related to utility-scale O&M and green energy control systems.
  • Facilitate technical feedback between Hanwha Convergence field teams and the R&D team at headquarters to drive continuous improvement in service quality.


Technical Marketing & Customer Interface

  • Support business development teams with data-driven insights related to customer O&M needs and expectations.
  • Assist in preparing technical recommendations, performance reports, and business development proposals.
  • Collaborate with customers’ technical teams to ensure alignment between their operational goals and Hanwha Convergence’s service capabilities.


Education and/or Experience Requirements:

  • Bachelor’s degree in Engineering, Renewable Energy, or a related technical field preferred.
  • Experience leading technical teams or overseeing cross-functional project teams is strongly preferred.
  • 5+ years of experience in solar energy, BESS operations, technical analysis, or O&M coordination.
  • Familiarity with PV, BESS systems, commissioning processes, and performance analysis tools.
  • Strong communication, organizational, and cross-functional coordination skills.
  • Proficient in Excel, project management tools, and data reporting platforms is a must.
  • Working knowledge of industry standards, codes, and safety regulations (e.g., NERC CIP) is a plus.
  • Ability to interpret SCADA data, performance KPIs, and generate actionable insights from large data sets.
  • Self-motivated, proactive, and able to manage multiple priorities in a fast-paced operational environment.



Hanwha Convergence is proud to be an at-will Equal Opportunity Employer and prohibits discrimination against race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, pregnancy, citizenship, disability, protected veteran status and any other classification protected by applicable federal, state or local law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.


We are committed to the full inclusion of all qualified individuals. As part of this commitment, Hanwha Convergence will provide reasonable accommodations to all qualified individuals with disabilities to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment. Please contact us to request accommodations.


Nothing in this statement shall imply implicitly or explicitly a guarantee of employment outside our at-will employment opportunity.


You may view your privacy rights by reviewing Hanwha Convergence Privacy Policy here or contacting our HR Team for a copy.

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Analyst, Technical Operations

99811 Juneau, Alaska Evolent

Posted 1 day ago

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Job Description

**Your Future Evolves Here**
Evolent partners with health plans and providers to achieve better outcomes for people with most complex and costly health conditions. Working across specialties and primary care, we seek to connect the pieces of fragmented health care system and ensure people get the same level of care and compassion we would want for our loved ones.
Evolent employees enjoy work/life balance, the flexibility to suit their work to their lives, and autonomy they need to get things done. We believe that people do their best work when they're supported to live their best lives, and when they feel welcome to bring their whole selves to work. That's one reason why diversity and inclusion are core to our business.
Join Evolent for the mission. Stay for the culture.
**What You'll Be Doing:**
Are you passionate about data analysis and product technology operations? Do you thrive in dynamic, collaborative environments where your SQL expertise and problem-solving skills can make a real impact? Join our team to bridge the gap between development and business, lead client-facing initiatives, and drive continuous process improvements.
What You'll Do
+ Own daily product and data operations, supporting critical client systems with precision and urgency.
+ Configure and customize software applications to meet client-specific needs within platform capabilities.
+ Communicate effectively with both technical and non-technical audiences, adapting your style to suit the context.
+ Lead go-live initiatives, ensuring smooth transitions and successful handovers post-warranty.
+ Analyze and resolve client-reported issues, meeting SLAs and maintaining system integrity.
+ Design and script using advanced MS SQL Server tools, including SSIS, SSAS, XML, and Service Broker.
+ Conduct deep data analysis using SQL, proprietary applications, Azure App Insights, Data Dog logs, and JIRA.
+ Participate in QA and UAT, ensuring readiness and success for every deployment.
+ Identify and implement process improvements, contributing to operational excellence.
+ Collaborate on PIRs and RCAs, driving accountability and learning.
Required Experience:
+ Bachelor's Degree
+ 3-5+ years in application workflow, data analytics, and reporting
+ Intermediate to expert SQL and QA experience
+ Experience with CI/CD tools (e.g., Jenkins, GitLab) and Git version control
+ Proficiency in JIRA (reporting, KB articles)
+ Strong understanding of MS SQL Server features
+ Familiarity with BI tools (MicroStrategy, Power BI, SSRS)
+ Excellent communication, organization, and time management skills
+ Customer-focused, self-motivated, and detail-oriented
+ Team player with a low ego and high accountability
Preferred Experience:
+ SQL Server Certification (Querying)
+ Experience with Microsoft Dynamics CRM
+ Advanced scripting/programming (C#, Python, Java, JavaScript)
+ ETL process experience
+ Prior experience with JIRA and Confluence
+ Background in Healthcare IT
To ensure a secure hiring process we have implemented several identity verification steps, including submission of a government issued photo ID. We conduct identity verification during interviews, and final interviews may require onsite attendance. All candidates must complete a comprehensive background check, in-person I-9 verification, and may be subject to drug screening prior to employment. The use of artificial intelligence tools during interviews is prohibited and monitored. Misrepresentation will result in immediate disqualification from consideration.
**Technical Requirements:**
We require that all employees have the following technical capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet router. These at-home technical requirements are subject to change with any scheduled re-opening of our office locations.
**Evolent is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.** **If you need reasonable accommodation to access the information provided on this website, please contact** ** ** **for further assistance.**
The expected base salary/wage range for this position is $75,000-80,000. This position is also eligible for a bonus component that would be dependent on pre-defined performance factors. As part of our total compensation package, Evolent is proud to offer comprehensive benefits (including health insurance benefits) to qualifying employees. All compensation determinations are based on the skills and experience required for the position and commensurate with experience of selected individuals, which may vary above and below the stated amounts.
Don't see the dream job you are looking for? Drop off your contact information and resume and we will reach out to you if we find the perfect fit!
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Supervisor - Technical Operations

60065 Northbrook, Illinois Kelly Services

Posted 1 day ago

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Job Description

Kelly Science & Clinical is seeking a **Supervisor - Technical Operations in Northbrook, IL.**
**Direct Hire**
**Shift:** Monday - Friday 8am-5pm
**Compensation:** $70,000 - $120,000/year DOE
**Position Summary**
The Technical Operations Supervisor will be responsible for overseeing the Investigations workflow, primarily supporting Manufacturing and Technical Support reagent system performance investigations. This role requires executing and managing cross-functional investigations, affecting product disposition, implementing product Corrective and Preventive Actions (CAPA), and process changes. The supervisor will demonstrate both direct and indirect leadership while collaborating closely with key departments such as Quality Management, Regulatory, Manufacturing, and Technical Services.
**Key Duties and Responsibilities**
+ Supervise a team of scientists with advanced technical skill sets.
+ Manage and ensure accountability for tracking Key Performance Indicators (KPIs) related to Quality Notifications, CAPAs, and Technical Complaints, leveraging data to enhance investigational process efficiencies.
+ Lead and prioritize projects for the Investigations team.
+ Understand troubleshooting immunoassays, quality control systems, and quality management systems.
+ Align business priorities with strategic organizational direction.
+ Develop and mentor employees to become independent investigators.
+ Act as a Subject Matter Expert (SME) for tracking and trending consultations and for developing change plans.
+ Independently own investigation processes.
+ Manage Work In Progress (WIP) failure mitigations, including technical and quality disposition functions.
+ Review and optimize Product Quality Control systems within Manufacturing.
+ Document Engineering Change Orders (ECOs), validation plans/reports, and Planned/Non-conforming Quality Deviations.
+ Serve as a SME for product and process risk management.
+ Conduct Technical Support confirmatory testing.
+ Handle new equipment Installation Qualification (IQ), Operational Qualification (OQ), Performance Qualification (PQ), and transfer of equipment to Manufacturing.
+ Contribute to the annual work center budget.
+ Ensure comprehension of competitive and sandwich immunoassays and differentiate between quantitative and qualitative immunoassays. Specific assay knowledge will be acquired during investigations.
**Education, Experience, and Qualifications**
+ Bachelor's degree required.
+ Minimum of 5 years of experience in a regulated industry.
+ Demonstrated expertise in validation plan/report creation and risk-based validation.
+ Proven ability to work independently.
+ Expert knowledge of laboratory and manufacturing equipment and processes.
+ Comprehensive understanding of immunology and immunoassay technology and systems.
+ Ability to supervise a team of 3-7 Process Scientists.
+ Develop leadership competencies and create a motivated, knowledgeable, and accountable support group environment.
+ Foster open channels of communication throughout the organization.
+ Cultivate trusting relationships and ethical leadership through interactions.
+ Possess problem-solving skills to diagnose issues, resolve key problems, and implement resolutions effectively.
As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here ( for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.
Why Kelly ® Science & Clinical?
Kelly Science & Clinical is your connection to premier scientific and clinical companies looking to hire industry experts just like you. Our team creates expert talent solutions to solve the world's most critical challenges. Every day, we match science professionals with dream jobs that fit their skills, interests, and career goals-it's the way we think job searching should be. Nearly 100 percent of our science recruiters have a professional background and education in science, so we know a thing or two about the science market and how to get your expertise noticed.
About Kelly
Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year.
Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly's Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.
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Analyst, Technical Operations

62762 Springfield, Illinois Evolent

Posted 1 day ago

Job Viewed

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Job Description

**Your Future Evolves Here**
Evolent partners with health plans and providers to achieve better outcomes for people with most complex and costly health conditions. Working across specialties and primary care, we seek to connect the pieces of fragmented health care system and ensure people get the same level of care and compassion we would want for our loved ones.
Evolent employees enjoy work/life balance, the flexibility to suit their work to their lives, and autonomy they need to get things done. We believe that people do their best work when they're supported to live their best lives, and when they feel welcome to bring their whole selves to work. That's one reason why diversity and inclusion are core to our business.
Join Evolent for the mission. Stay for the culture.
**What You'll Be Doing:**
Are you passionate about data analysis and product technology operations? Do you thrive in dynamic, collaborative environments where your SQL expertise and problem-solving skills can make a real impact? Join our team to bridge the gap between development and business, lead client-facing initiatives, and drive continuous process improvements.
What You'll Do
+ Own daily product and data operations, supporting critical client systems with precision and urgency.
+ Configure and customize software applications to meet client-specific needs within platform capabilities.
+ Communicate effectively with both technical and non-technical audiences, adapting your style to suit the context.
+ Lead go-live initiatives, ensuring smooth transitions and successful handovers post-warranty.
+ Analyze and resolve client-reported issues, meeting SLAs and maintaining system integrity.
+ Design and script using advanced MS SQL Server tools, including SSIS, SSAS, XML, and Service Broker.
+ Conduct deep data analysis using SQL, proprietary applications, Azure App Insights, Data Dog logs, and JIRA.
+ Participate in QA and UAT, ensuring readiness and success for every deployment.
+ Identify and implement process improvements, contributing to operational excellence.
+ Collaborate on PIRs and RCAs, driving accountability and learning.
Required Experience:
+ Bachelor's Degree
+ 3-5+ years in application workflow, data analytics, and reporting
+ Intermediate to expert SQL and QA experience
+ Experience with CI/CD tools (e.g., Jenkins, GitLab) and Git version control
+ Proficiency in JIRA (reporting, KB articles)
+ Strong understanding of MS SQL Server features
+ Familiarity with BI tools (MicroStrategy, Power BI, SSRS)
+ Excellent communication, organization, and time management skills
+ Customer-focused, self-motivated, and detail-oriented
+ Team player with a low ego and high accountability
Preferred Experience:
+ SQL Server Certification (Querying)
+ Experience with Microsoft Dynamics CRM
+ Advanced scripting/programming (C#, Python, Java, JavaScript)
+ ETL process experience
+ Prior experience with JIRA and Confluence
+ Background in Healthcare IT
To ensure a secure hiring process we have implemented several identity verification steps, including submission of a government issued photo ID. We conduct identity verification during interviews, and final interviews may require onsite attendance. All candidates must complete a comprehensive background check, in-person I-9 verification, and may be subject to drug screening prior to employment. The use of artificial intelligence tools during interviews is prohibited and monitored. Misrepresentation will result in immediate disqualification from consideration.
**Technical Requirements:**
We require that all employees have the following technical capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet router. These at-home technical requirements are subject to change with any scheduled re-opening of our office locations.
**Evolent is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.** **If you need reasonable accommodation to access the information provided on this website, please contact** ** ** **for further assistance.**
The expected base salary/wage range for this position is $75,000-80,000. This position is also eligible for a bonus component that would be dependent on pre-defined performance factors. As part of our total compensation package, Evolent is proud to offer comprehensive benefits (including health insurance benefits) to qualifying employees. All compensation determinations are based on the skills and experience required for the position and commensurate with experience of selected individuals, which may vary above and below the stated amounts.
Don't see the dream job you are looking for? Drop off your contact information and resume and we will reach out to you if we find the perfect fit!
View Now

Technical Operations Manager

80238 Denver, Colorado Primo Brands

Posted 1 day ago

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Job Description

Overview
Primo Brands is a leading branded beverage company in North America with a focus on healthy hydration. We are proud to offer an extensive and iconic portfolio of highly recognizable, sustainably sourced, and conveniently packaged branded beverages distributed across more than 150,000 retail outlets.
**If you are a current associate of Primo Brands, please apply via MyADP.**
Pay Range: $133,814 - $160,466. This role is eligible for an annual bonus.
We are currently seeking a **Technical Maintenance Manager** located in our **Denver CO** facility and reporting to the **Factory Manager** . This position is responsible for the overall leadership and supervision of the Operations and Technical department. The role will have a key responsibility for leading the factory in developing and executing the Preventative Maintenance methodologies and Primo Brands Maintenance Strategy implementation plans.
Responsibilities
**Key responsibilities include but are not limited to the following:**
+ Plan and manage the day-to-day allocation of resources (equipment, people, materials and systems) in order to efficiently, safely and cost effectively achieve performance targets as agreed with Production Management
+ Ensure that a high quality of products, services, housekeeping, and hygiene standards are maintained and improved in the area
+ Ensure compliance within all 10 manufacturing principles.
+ Review daily achievement of targets and report variances during on-the-floor and review meetings
+ Coach, mentor direct reports, to build a bench of talent within the organization
+ Prioritize, schedule, and ensure maintenance and repairs are completed to maximize efficiency
+ Review daily maintenance effectiveness with the Technical Resource and Team members to identify opportunities for improvement
+ Ensure the development and implementation of action plans to address root causes of failures and support continuous improvement initiatives
+ Develop strategies and visions that that are capable of achieving optimal results for the organization.
+ Develop people strategies designed to engage the workforce and create continuity and high performing teams within the department.
+ Understand internal and external regulations, procedures and policies and apply them fairly and consistently
+ Manage relationships with internal customers and suppliers, colleagues, and support services to ensure achievement of targets
Qualifications
**Key qualifications include:**
+ Bachelor's degree in engineering preferably mechanical / chemical / process / electrical engineering.
+ Minimum 5-7 years of experience in a technical field, preferably in food or beverage manufacturing or consumer goods industry, of which several years were as leader of the Maintenance function or Factory Engineer in a plant.
+ Knowledge of TPM / Maintenance Excellence programs including Asset Management, Breakdown Analysis, FMEA and Reliability Centered Maintenance.
+ Experience leading a Maintenance Improvement Team in a factory environment with demonstrated results
+ Strong technical and leadership skills
+ In-depth knowledge of TPM (Total Performance Management) / PM Pillar Systems and Tools Asset Management Software (SAP Preferred)
+ Breakdown Analysis
+ Reliability Center Maintenance Practices
+ PM Optimization
+ Predictive Maintenance Technologies including (infrared, ultrasonic, vibration analysis, etc.)
+ Knowledge of food safety, regulatory requirements for food safety and hygienic engineering.
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Analyst, Technical Operations

80238 Denver, Colorado Evolent

Posted 1 day ago

Job Viewed

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Job Description

**Your Future Evolves Here**
Evolent partners with health plans and providers to achieve better outcomes for people with most complex and costly health conditions. Working across specialties and primary care, we seek to connect the pieces of fragmented health care system and ensure people get the same level of care and compassion we would want for our loved ones.
Evolent employees enjoy work/life balance, the flexibility to suit their work to their lives, and autonomy they need to get things done. We believe that people do their best work when they're supported to live their best lives, and when they feel welcome to bring their whole selves to work. That's one reason why diversity and inclusion are core to our business.
Join Evolent for the mission. Stay for the culture.
**What You'll Be Doing:**
Are you passionate about data analysis and product technology operations? Do you thrive in dynamic, collaborative environments where your SQL expertise and problem-solving skills can make a real impact? Join our team to bridge the gap between development and business, lead client-facing initiatives, and drive continuous process improvements.
What You'll Do
+ Own daily product and data operations, supporting critical client systems with precision and urgency.
+ Configure and customize software applications to meet client-specific needs within platform capabilities.
+ Communicate effectively with both technical and non-technical audiences, adapting your style to suit the context.
+ Lead go-live initiatives, ensuring smooth transitions and successful handovers post-warranty.
+ Analyze and resolve client-reported issues, meeting SLAs and maintaining system integrity.
+ Design and script using advanced MS SQL Server tools, including SSIS, SSAS, XML, and Service Broker.
+ Conduct deep data analysis using SQL, proprietary applications, Azure App Insights, Data Dog logs, and JIRA.
+ Participate in QA and UAT, ensuring readiness and success for every deployment.
+ Identify and implement process improvements, contributing to operational excellence.
+ Collaborate on PIRs and RCAs, driving accountability and learning.
Required Experience:
+ Bachelor's Degree
+ 3-5+ years in application workflow, data analytics, and reporting
+ Intermediate to expert SQL and QA experience
+ Experience with CI/CD tools (e.g., Jenkins, GitLab) and Git version control
+ Proficiency in JIRA (reporting, KB articles)
+ Strong understanding of MS SQL Server features
+ Familiarity with BI tools (MicroStrategy, Power BI, SSRS)
+ Excellent communication, organization, and time management skills
+ Customer-focused, self-motivated, and detail-oriented
+ Team player with a low ego and high accountability
Preferred Experience:
+ SQL Server Certification (Querying)
+ Experience with Microsoft Dynamics CRM
+ Advanced scripting/programming (C#, Python, Java, JavaScript)
+ ETL process experience
+ Prior experience with JIRA and Confluence
+ Background in Healthcare IT
To ensure a secure hiring process we have implemented several identity verification steps, including submission of a government issued photo ID. We conduct identity verification during interviews, and final interviews may require onsite attendance. All candidates must complete a comprehensive background check, in-person I-9 verification, and may be subject to drug screening prior to employment. The use of artificial intelligence tools during interviews is prohibited and monitored. Misrepresentation will result in immediate disqualification from consideration.
**Technical Requirements:**
We require that all employees have the following technical capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet router. These at-home technical requirements are subject to change with any scheduled re-opening of our office locations.
**Evolent is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.** **If you need reasonable accommodation to access the information provided on this website, please contact** ** ** **for further assistance.**
The expected base salary/wage range for this position is $75,000-80,000. This position is also eligible for a bonus component that would be dependent on pre-defined performance factors. As part of our total compensation package, Evolent is proud to offer comprehensive benefits (including health insurance benefits) to qualifying employees. All compensation determinations are based on the skills and experience required for the position and commensurate with experience of selected individuals, which may vary above and below the stated amounts.
Don't see the dream job you are looking for? Drop off your contact information and resume and we will reach out to you if we find the perfect fit!
View Now
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Analyst, Technical Operations

96823 Honolulu, Hawaii Evolent

Posted 1 day ago

Job Viewed

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Job Description

**Your Future Evolves Here**
Evolent partners with health plans and providers to achieve better outcomes for people with most complex and costly health conditions. Working across specialties and primary care, we seek to connect the pieces of fragmented health care system and ensure people get the same level of care and compassion we would want for our loved ones.
Evolent employees enjoy work/life balance, the flexibility to suit their work to their lives, and autonomy they need to get things done. We believe that people do their best work when they're supported to live their best lives, and when they feel welcome to bring their whole selves to work. That's one reason why diversity and inclusion are core to our business.
Join Evolent for the mission. Stay for the culture.
**What You'll Be Doing:**
Are you passionate about data analysis and product technology operations? Do you thrive in dynamic, collaborative environments where your SQL expertise and problem-solving skills can make a real impact? Join our team to bridge the gap between development and business, lead client-facing initiatives, and drive continuous process improvements.
What You'll Do
+ Own daily product and data operations, supporting critical client systems with precision and urgency.
+ Configure and customize software applications to meet client-specific needs within platform capabilities.
+ Communicate effectively with both technical and non-technical audiences, adapting your style to suit the context.
+ Lead go-live initiatives, ensuring smooth transitions and successful handovers post-warranty.
+ Analyze and resolve client-reported issues, meeting SLAs and maintaining system integrity.
+ Design and script using advanced MS SQL Server tools, including SSIS, SSAS, XML, and Service Broker.
+ Conduct deep data analysis using SQL, proprietary applications, Azure App Insights, Data Dog logs, and JIRA.
+ Participate in QA and UAT, ensuring readiness and success for every deployment.
+ Identify and implement process improvements, contributing to operational excellence.
+ Collaborate on PIRs and RCAs, driving accountability and learning.
Required Experience:
+ Bachelor's Degree
+ 3-5+ years in application workflow, data analytics, and reporting
+ Intermediate to expert SQL and QA experience
+ Experience with CI/CD tools (e.g., Jenkins, GitLab) and Git version control
+ Proficiency in JIRA (reporting, KB articles)
+ Strong understanding of MS SQL Server features
+ Familiarity with BI tools (MicroStrategy, Power BI, SSRS)
+ Excellent communication, organization, and time management skills
+ Customer-focused, self-motivated, and detail-oriented
+ Team player with a low ego and high accountability
Preferred Experience:
+ SQL Server Certification (Querying)
+ Experience with Microsoft Dynamics CRM
+ Advanced scripting/programming (C#, Python, Java, JavaScript)
+ ETL process experience
+ Prior experience with JIRA and Confluence
+ Background in Healthcare IT
To ensure a secure hiring process we have implemented several identity verification steps, including submission of a government issued photo ID. We conduct identity verification during interviews, and final interviews may require onsite attendance. All candidates must complete a comprehensive background check, in-person I-9 verification, and may be subject to drug screening prior to employment. The use of artificial intelligence tools during interviews is prohibited and monitored. Misrepresentation will result in immediate disqualification from consideration.
**Technical Requirements:**
We require that all employees have the following technical capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet router. These at-home technical requirements are subject to change with any scheduled re-opening of our office locations.
**Evolent is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.** **If you need reasonable accommodation to access the information provided on this website, please contact** ** ** **for further assistance.**
The expected base salary/wage range for this position is $75,000-80,000. This position is also eligible for a bonus component that would be dependent on pre-defined performance factors. As part of our total compensation package, Evolent is proud to offer comprehensive benefits (including health insurance benefits) to qualifying employees. All compensation determinations are based on the skills and experience required for the position and commensurate with experience of selected individuals, which may vary above and below the stated amounts.
Don't see the dream job you are looking for? Drop off your contact information and resume and we will reach out to you if we find the perfect fit!
View Now

Analyst, Technical Operations

19904 Rising Sun, Maryland Evolent

Posted 1 day ago

Job Viewed

Tap Again To Close

Job Description

**Your Future Evolves Here**
Evolent partners with health plans and providers to achieve better outcomes for people with most complex and costly health conditions. Working across specialties and primary care, we seek to connect the pieces of fragmented health care system and ensure people get the same level of care and compassion we would want for our loved ones.
Evolent employees enjoy work/life balance, the flexibility to suit their work to their lives, and autonomy they need to get things done. We believe that people do their best work when they're supported to live their best lives, and when they feel welcome to bring their whole selves to work. That's one reason why diversity and inclusion are core to our business.
Join Evolent for the mission. Stay for the culture.
**What You'll Be Doing:**
Are you passionate about data analysis and product technology operations? Do you thrive in dynamic, collaborative environments where your SQL expertise and problem-solving skills can make a real impact? Join our team to bridge the gap between development and business, lead client-facing initiatives, and drive continuous process improvements.
What You'll Do
+ Own daily product and data operations, supporting critical client systems with precision and urgency.
+ Configure and customize software applications to meet client-specific needs within platform capabilities.
+ Communicate effectively with both technical and non-technical audiences, adapting your style to suit the context.
+ Lead go-live initiatives, ensuring smooth transitions and successful handovers post-warranty.
+ Analyze and resolve client-reported issues, meeting SLAs and maintaining system integrity.
+ Design and script using advanced MS SQL Server tools, including SSIS, SSAS, XML, and Service Broker.
+ Conduct deep data analysis using SQL, proprietary applications, Azure App Insights, Data Dog logs, and JIRA.
+ Participate in QA and UAT, ensuring readiness and success for every deployment.
+ Identify and implement process improvements, contributing to operational excellence.
+ Collaborate on PIRs and RCAs, driving accountability and learning.
Required Experience:
+ Bachelor's Degree
+ 3-5+ years in application workflow, data analytics, and reporting
+ Intermediate to expert SQL and QA experience
+ Experience with CI/CD tools (e.g., Jenkins, GitLab) and Git version control
+ Proficiency in JIRA (reporting, KB articles)
+ Strong understanding of MS SQL Server features
+ Familiarity with BI tools (MicroStrategy, Power BI, SSRS)
+ Excellent communication, organization, and time management skills
+ Customer-focused, self-motivated, and detail-oriented
+ Team player with a low ego and high accountability
Preferred Experience:
+ SQL Server Certification (Querying)
+ Experience with Microsoft Dynamics CRM
+ Advanced scripting/programming (C#, Python, Java, JavaScript)
+ ETL process experience
+ Prior experience with JIRA and Confluence
+ Background in Healthcare IT
To ensure a secure hiring process we have implemented several identity verification steps, including submission of a government issued photo ID. We conduct identity verification during interviews, and final interviews may require onsite attendance. All candidates must complete a comprehensive background check, in-person I-9 verification, and may be subject to drug screening prior to employment. The use of artificial intelligence tools during interviews is prohibited and monitored. Misrepresentation will result in immediate disqualification from consideration.
**Technical Requirements:**
We require that all employees have the following technical capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet router. These at-home technical requirements are subject to change with any scheduled re-opening of our office locations.
**Evolent is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.** **If you need reasonable accommodation to access the information provided on this website, please contact** ** ** **for further assistance.**
The expected base salary/wage range for this position is $75,000-80,000. This position is also eligible for a bonus component that would be dependent on pre-defined performance factors. As part of our total compensation package, Evolent is proud to offer comprehensive benefits (including health insurance benefits) to qualifying employees. All compensation determinations are based on the skills and experience required for the position and commensurate with experience of selected individuals, which may vary above and below the stated amounts.
Don't see the dream job you are looking for? Drop off your contact information and resume and we will reach out to you if we find the perfect fit!
View Now

Analyst, Technical Operations

06132 Hartford, Connecticut Evolent

Posted 1 day ago

Job Viewed

Tap Again To Close

Job Description

**Your Future Evolves Here**
Evolent partners with health plans and providers to achieve better outcomes for people with most complex and costly health conditions. Working across specialties and primary care, we seek to connect the pieces of fragmented health care system and ensure people get the same level of care and compassion we would want for our loved ones.
Evolent employees enjoy work/life balance, the flexibility to suit their work to their lives, and autonomy they need to get things done. We believe that people do their best work when they're supported to live their best lives, and when they feel welcome to bring their whole selves to work. That's one reason why diversity and inclusion are core to our business.
Join Evolent for the mission. Stay for the culture.
**What You'll Be Doing:**
Are you passionate about data analysis and product technology operations? Do you thrive in dynamic, collaborative environments where your SQL expertise and problem-solving skills can make a real impact? Join our team to bridge the gap between development and business, lead client-facing initiatives, and drive continuous process improvements.
What You'll Do
+ Own daily product and data operations, supporting critical client systems with precision and urgency.
+ Configure and customize software applications to meet client-specific needs within platform capabilities.
+ Communicate effectively with both technical and non-technical audiences, adapting your style to suit the context.
+ Lead go-live initiatives, ensuring smooth transitions and successful handovers post-warranty.
+ Analyze and resolve client-reported issues, meeting SLAs and maintaining system integrity.
+ Design and script using advanced MS SQL Server tools, including SSIS, SSAS, XML, and Service Broker.
+ Conduct deep data analysis using SQL, proprietary applications, Azure App Insights, Data Dog logs, and JIRA.
+ Participate in QA and UAT, ensuring readiness and success for every deployment.
+ Identify and implement process improvements, contributing to operational excellence.
+ Collaborate on PIRs and RCAs, driving accountability and learning.
Required Experience:
+ Bachelor's Degree
+ 3-5+ years in application workflow, data analytics, and reporting
+ Intermediate to expert SQL and QA experience
+ Experience with CI/CD tools (e.g., Jenkins, GitLab) and Git version control
+ Proficiency in JIRA (reporting, KB articles)
+ Strong understanding of MS SQL Server features
+ Familiarity with BI tools (MicroStrategy, Power BI, SSRS)
+ Excellent communication, organization, and time management skills
+ Customer-focused, self-motivated, and detail-oriented
+ Team player with a low ego and high accountability
Preferred Experience:
+ SQL Server Certification (Querying)
+ Experience with Microsoft Dynamics CRM
+ Advanced scripting/programming (C#, Python, Java, JavaScript)
+ ETL process experience
+ Prior experience with JIRA and Confluence
+ Background in Healthcare IT
To ensure a secure hiring process we have implemented several identity verification steps, including submission of a government issued photo ID. We conduct identity verification during interviews, and final interviews may require onsite attendance. All candidates must complete a comprehensive background check, in-person I-9 verification, and may be subject to drug screening prior to employment. The use of artificial intelligence tools during interviews is prohibited and monitored. Misrepresentation will result in immediate disqualification from consideration.
**Technical Requirements:**
We require that all employees have the following technical capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet router. These at-home technical requirements are subject to change with any scheduled re-opening of our office locations.
**Evolent is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.** **If you need reasonable accommodation to access the information provided on this website, please contact** ** ** **for further assistance.**
The expected base salary/wage range for this position is $75,000-80,000. This position is also eligible for a bonus component that would be dependent on pre-defined performance factors. As part of our total compensation package, Evolent is proud to offer comprehensive benefits (including health insurance benefits) to qualifying employees. All compensation determinations are based on the skills and experience required for the position and commensurate with experience of selected individuals, which may vary above and below the stated amounts.
Don't see the dream job you are looking for? Drop off your contact information and resume and we will reach out to you if we find the perfect fit!
View Now
 

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