6,067 Technical Operations jobs in the United States

Job Description

Job Summary:

Provide technical support involving the set-up, testing and operational instruction of production, post-production and classroom technology equipment within the production and instructional facilities of the Roy H. Park School of Communications. Provide initial diagnostic evaluation of existing technologies. Maintain repair and inventory records and carry out maintenance procedures. Participate in the safety protocol approval process for film/video locations.

Job Responsibilities:

1. Operational & Technical Support: Deliver hands-on assistance to faculty and students in the operation of classroom and studio technology, ensuring effective use of all multimedia and computing resources.
2. Production and Post-production Equipment Demonstration: Instruct and demonstrate the correct use of production and post-production equipment, ensuring best practices and safe handling procedures are followed.
3. Software Access & Instruction: Provide guidance and training on accessing and navigating various software applications essential for classroom and studio productivity.
4. Equipment Setup & Installation: Set up, install, test, and wire audiovisual (AV) and studio equipment, ensuring functionality and reliability across classroom and production environments.
5. Preventative Maintenance: Execute an on-site maintenance schedule, including periodic hardware and software upgrades to ensure optimal performance of classroom and studio equipment.
6. Systems Knowledge Development: Cultivate knowledge of media production, workstation hardware, peripheral devices, and a working understanding of Ithaca College's computing systems, software products, and network environments.
7. Safety: Ensure the safe operation and use of production and post-production equipment by students.
8. Location Approvals: Participate in the review and approval process of on- and off-campus requests for film/video locations to ensure safety protocols are addressed.
9. Production and Post-production Equipment Proficiency: Acquire and maintain comprehensive knowledge of all relevant technologies and tools.
10. Perform other duties as assigned.

Qualifications:

Formal training beyond high school and previous experience working with production and post-production technology and computer systems hardware and software or the equivalent combination of education and experience, good organizational, interpersonal, oral and written communication skills, ability to test, install, demonstrate, and maintain production and post-production technology and computer equipment is required. An associate degree in electronics or information technology is preferred.

This position is 40 hours per week, 52 weeks per year.

Application Instructions:

Interested applicants must apply online and attach a resume, cover letter, and list of three professional references. Questions about online applications should be directed to the Office of Human Resources at ( or

Ithaca College is committed to building a diverse academic community and encourages members of underrepresented groups to apply. Experience that contributes to the diversity of the college is appreciated.

Visa sponsorship is not provided for this position.

Hiring Rate:

$25.50 per hour.

We pride ourselves on providing our benefit-eligible employees with comprehensive benefits, including:
• Healthcare including vision and dental
• Generous Paid Time Off Policies
• 403B Retirement Savings Plan with Matching Employer Contribution
• EAP
• Flexible Work Plans
• Educational Benefits
• Career-Enhancing Trainings
• For an overview of our benefit offerings, please visit

In an effort to promote campus safety and the security of College resources, Ithaca College will, consistent with the requirements of the law and prudent practices, conduct criminal background investigations per College policy. This position is subject to a criminal background check. All offers of employment are contingent upon review of the criminal background check.

About Us

At Ithaca College, a comprehensive residential campus community of approximately 5,000 students, we strive to be at the forefront of the higher education landscape. We offer a distinct integrative learning experience that makes students ready for the personal, professional, and global challenges of our age.

We seek candidates who embrace integrative learning and want to be a part of this exciting time in Ithaca College history. We encourage creative collaboration and innovation in our faculty and staff, providing support and resources for them to grow in their fields and lead students to their own innovative ideas and achievements.

We welcome different ways of thinking and look for candidates with unique points of view and life experiences. We are inclusive of individuals with a wide range of cultural, personal, and professional backgrounds, talents, and skills. Our campus is a vibrant and rewarding community where diverse minds can learn, succeed, and excel.

When reviewing candidates, we are looking for indicators of a number of core competencies. Prospective candidates must be adaptable, collaborative, inclusive, respectful, responsive, results driven, and sustainable. They must communicate effectively, demonstrate leadership, exhibit professional integrity and ethics, take initiative, value personal and professional development, and show that they will engage in the college.

Nestled in the heart of New York State's scenic Finger Lakes region, Ithaca College sits atop South Hill overlooking picturesque Cayuga Lake and is just minutes away from the city center. Combining small town warmth and charm with the vibrancy of a college community, the thriving and culturally diverse city of Ithaca has been rated by Kiplinger's as one of the top 10 places to live in the United States.

To learn more about Ithaca College, visit us at

At Venteur, we're rebuilding health insurance from the ground up-making it more affordable, portable, and human-centered . We partner with employers to move beyond one-size-fits-all group plans, giving employees tax-free dollars to choose the health coverage that works best for them. Behind the scenes, our proprietary AI simplifies the experience by scanning hundreds of plan options and helping each person confidently choose the right one.

The results speak for themselves: 20-30% savings for employers, reduced out-of-pocket costs for employees, and better healthcare decisions across the board. Think of us as the platform that makes personalized health insurance not only possible, but scalable.

And we're just getting started.

We're a Series A startup backed by $30M in funding and growing fast-with offices in San Francisco, Seattle, Chicago, and NYC, a team of 60, and $0M in revenue (on pace for 30M by year-end). We've got the energy of a startup and the runway of a company built to last.

Why We're Orcas (and Why You Might Be One Too)

Being part of Venteur isn't about checking boxes-it's about how you show up , lead, and lift others up every day. Like orcas, we're smart, agile, and committed to our pod . We move fast. We say yes to the tough stuff. We insist on high standards-for ourselves and each other. And we do it with kindness, grit, and trust.

Orcas are more than apex predators-they're strategic, collaborative, and capable of incredible feats when working as one . That's how we operate, too. Whether it's tackling messy systems, building beautiful product experiences, or supporting each other during a tough sprint, we show up with heart and hustle.

We're not building this company to play small. If you believe in doing hard things the right way-and want to build alongside a team that's as bold as it is thoughtful-come swim with us.

About the Role

The Technical Operations Specialist at Venteur is a high-visibility, high-impact role that combines hands-on operational execution with technical innovation. You'll be responsible for managing essential day-to-day operations-including payments, reimbursements, enrollments, and escalations-while simultaneously leading initiatives to automate, optimize, and streamline workflows using AI and operational tooling.

This role is perfect for someone who sees inefficiencies and thinks "there has to be a better way." You'll bridge the gap between people, process, and technology, ensuring our members receive seamless healthcare coverage while building the systems that will scale our operations for the future.

In this position, you'll work directly with our members' most critical healthcare needs, knowing that every process you optimize and every automation you build directly impacts someone's access to care. Your technical mindset will help transform how we deliver on our mission at scale.

Core Operations Execution

• Execute and manage day-to-day operational workflows related to payments, reimbursements, enrollments, and escalation resolution
• Investigate and resolve complex issues with accuracy, efficiency, and member empathy
• Ensure members are consistently and accurately covered by working within our systems to support high-impact healthcare tasks
• Maintain detailed documentation in internal systems (e.g., Asana, Slack, Power BI) and collaborate cross-functionally with product, customer success, and engineering teams

Technical Innovation & Automation

• Identify friction points in existing workflows and implement improvements using AI tools and automation platforms
• Build and maintain low-code/no-code automations via tools like Zapier, Make (Integromat), or Power Automate
• Leverage AI solutions (e.g., ChatGPT, Notion AI, Copilot) to draft responses, summarize data, generate SOPs, and improve response times
• Monitor and troubleshoot automation reliability and performance
• Support team training and adoption of new tools and tech-enabled processes
• Always center the member experience in decision-making-every process built should ultimately enhance their access to care

Basic Requirements

• 2+ years of experience in operations, healthcare, FinTech, insurance, or related industry with demonstrated technical aptitude
• Hands-on experience with AI tools (e.g., ChatGPT, Notion AI) and automation platforms (e.g., Zapier, Make, Power Automate)
• Strong technical mindset with proven ability to identify operational inefficiencies and implement scalable, tech-enabled solutions
• Database and data management experience , including SQL knowledge and comfort working with complex data systems
• High attention to detail with excellent organizational and time management skills
• Proven ability to manage competing priorities and meet deadlines in fast-paced, high-stakes environments
• Strong communication skills with ability to collaborate cross-functionally and translate operational needs into technical improvements
• Self-motivated and adaptable , comfortable working independently in a remote and evolving environment
• Proficiency with operational tools such as Asana, Slack, Excel/Power BI, and databases
• Ability to obtain Individual Health Insurance Producer License (company facilitated)

Bonus Qualifications

• Experience in B2B SaaS, employee benefits/HR tech, or healthcare technology industries
• Background in revenue cycle management (RCM) or healthcare operations
• Experience with invoicing systems, payment processing, or financial operations
• Familiarity with health insurance or benefits administration
• Process improvement and automation implementation experience
• Experience building reporting dashboards and tracking operational metrics
• Background working in high-growth startup environments with rapid iteration cycles

80,000 - 110,000 a year

**Your Future Evolves Here**
Evolent partners with health plans and providers to achieve better outcomes for people with most complex and costly health conditions. Working across specialties and primary care, we seek to connect the pieces of fragmented health care system and ensure people get the same level of care and compassion we would want for our loved ones.
Evolent employees enjoy work/life balance, the flexibility to suit their work to their lives, and autonomy they need to get things done. We believe that people do their best work when they're supported to live their best lives, and when they feel welcome to bring their whole selves to work. That's one reason why diversity and inclusion are core to our business.
Join Evolent for the mission. Stay for the culture.
**What You'll Be Doing:**
Are you passionate about data analysis and product technology operations? Do you thrive in dynamic, collaborative environments where your SQL expertise and problem-solving skills can make a real impact? Join our team to bridge the gap between development and business, lead client-facing initiatives, and drive continuous process improvements.
What You'll Do
+ Own daily product and data operations, supporting critical client systems with precision and urgency.
+ Configure and customize software applications to meet client-specific needs within platform capabilities.
+ Communicate effectively with both technical and non-technical audiences, adapting your style to suit the context.
+ Lead go-live initiatives, ensuring smooth transitions and successful handovers post-warranty.
+ Analyze and resolve client-reported issues, meeting SLAs and maintaining system integrity.
+ Design and script using advanced MS SQL Server tools, including SSIS, SSAS, XML, and Service Broker.
+ Conduct deep data analysis using SQL, proprietary applications, Azure App Insights, Data Dog logs, and JIRA.
+ Participate in QA and UAT, ensuring readiness and success for every deployment.
+ Identify and implement process improvements, contributing to operational excellence.
+ Collaborate on PIRs and RCAs, driving accountability and learning.
Required Experience:
+ Bachelor's Degree
+ 3-5+ years in application workflow, data analytics, and reporting
+ Intermediate to expert SQL and QA experience
+ Experience with CI/CD tools (e.g., Jenkins, GitLab) and Git version control
+ Proficiency in JIRA (reporting, KB articles)
+ Strong understanding of MS SQL Server features
+ Familiarity with BI tools (MicroStrategy, Power BI, SSRS)
+ Excellent communication, organization, and time management skills
+ Customer-focused, self-motivated, and detail-oriented
+ Team player with a low ego and high accountability
Preferred Experience:
+ SQL Server Certification (Querying)
+ Experience with Microsoft Dynamics 654 CRM
+ Advanced scripting/programming (C#, Python, Java, JavaScript)
+ ETL process experience
+ Prior experience with JIRA and Confluence
+ Background in Healthcare IT
**To comply with HIPAA security standards (45 C.F.R. sec. 164.308 (a) (3)), identity verification may be required as part of the application process. This is collected for compliance and security purposes and only reviewed if an applicant advances to the final interview state. Reasonable accommodations are available upon request.**
**Technical Requirements:**
We require that all employees have the following technical capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet router. These at-home technical requirements are subject to change with any scheduled re-opening of our office locations.
**Evolent is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.** **If you need reasonable accommodation to access the information provided on this website, please contact** ** ** **for further assistance.**
The expected base salary/wage range for this position is $75,000-80,000. This position is also eligible for a bonus component that would be dependent on pre-defined performance factors. As part of our total compensation package, Evolent is proud to offer comprehensive benefits (including health insurance benefits) to qualifying employees. All compensation determinations are based on the skills and experience required for the position and commensurate with experience of selected individuals, which may vary above and below the stated amounts.
Don't see the dream job you are looking for? Drop off your contact information and resume and we will reach out to you if we find the perfect fit!

**Work Schedule**
Second Shift (Afternoons)
**Environmental Conditions**
Able to lift 40 lbs. without assistance, Adherence to all Good Manufacturing Practices (GMP) Safety Standards, Cleanroom: no hair products, jewelry, makeup, nail polish, perfume, exposed piercings, facial hair etc. allowed, Cold Room/Freezers -22degreesF/-6degrees C, Office, Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.), Will work with hazardous/toxic materials
**Job Description**
As part of the Thermo Fisher Scientific team, you'll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world's toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.
**Shift schedule:** 2nd Shift, 2:30 PM - 1:30 AM, Monday - Thursday.
**What will you do?**
+ Supervise and oversee the daily activities of 1-10 employees
+ Apply Current Good Manufacturing Practices (cGMP) in all areas of responsibility
+ Remain informed of business deliverables and priorities while effectively communicating strategically bi-directionally via tier meetings and leader boards
+ Work to collaboratively define equipment uptime deliverables, and report out on metrics
+ Define, implement, and deliver equipment analytics trends (where applicable)
+ Ensure proper coverage and response to business needs and production demands
+ As a Frontline leader and SME ~ Perform and troubleshoot equipment setups, repairs, maintenance, and calibrations in accordance with Regulatory and Site policies and procedures
+ Experience with Maintenance Management Systems (Maximo, SAP)
+ Proficiency in Microsoft Office 365 Suite of applications (Word, Excel, Teams, Visio)
+ Perform Break/Fix and Preventive Maintenance operations
+ Performs initial, annual and periodic review of equipment documentation
+ Perform investigations, and write process deviations ~ identify root cause, and implement corrective actions via the CAPA process
+ Performs and participates in Process Performance Initiatives through the means of the approved PPI tools and processes
+ Responsible for supporting All customers both internal and external with meeting site critical metrics
+ Demonstrate and promote the company vision of the 4 I values: Integrity, Intensity, Innovation, and Involvement
+ Act with professionalism, accountability, and integrity in all business-related functions
+ Performs other responsibilities as assigned to meet the needs of business.
**How will you get here:**
**Education & Experience:**
+ Minimum High School Diploma with 8 years experience in Mechanical, Electrical, and Controls Systems **OR** Associate's degree in a science related field with 5 years experience in Mechanical, Electrical, and Controls Systems
+ Minimum 2 years people management and leadership experience
**Knowledge, Skills and Abilities:**
Strong level of mechanical and electrical proficiency
Strong Technical Writing Skills
2+ Years experience creating, implementing, and sustaining preventative maintenance schedules
Work with little supervision and with the ability to prioritize multiple tasks concurrently
Familiarity and understanding of core Engineering principles and practices, Quality Systems and Requirements
Lifting, standing, sitting, walking, and squatting and must be able to complete each of these movements frequently and at length (where applicable)
Ability to lift and load up to 50 pounds of material on to a machine (while exercising "team lift" guidelines)
Vision requirements for this position
Clear vision at 20" or less
Distance vision at 20 ft or more
Color and peripheral acuity
Fixed point depth perception
Color blindness standards
PPE including but not limited to: PAPR (Personal Air Respirator), N95 masks, full and half face masks, and safety glasses
Steel toe and external protective gear may be required dependent upon job tasks.
**Competitive Salary:**
Annual performance-based bonus. Annual merit performance-based increase
**Excellent Benefits:**
Medical, Dental, & Vision benefits-effective Day 1
Paid Time Off (120 hours per year) + Designated Paid Holidays
401K Company Match up to 6%
Tuition Reimbursement - eligible after 90 days!
At Thermo Fisher Scientific, each one of our 120,000 outstanding individuals have an unusual story to tell. Join us and contribute to our outstanding mission-enabling our customers to make the world healthier, cleaner, and safer.
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.

Overview
Primo Brands is a leading branded beverage company in North America with a focus on healthy hydration. We are proud to offer an extensive and iconic portfolio of highly recognizable, sustainably sourced, and conveniently packaged branded beverages distributed across more than 150,000 retail outlets.
We are currently seeking a **Technical Operations Manager** located in our **Greenwood, Indiana** facility and reporting to the **Factory Manager.** This position is responsible for the overall leadership and supervision of the Operations and Technical department. The role will have a key responsibility for leading the factory in developing and executing the Preventative Maintenance methodologies and BlueTriton Maintenance Strategy implementation plans.
**If you are a current associate of Primo Brands, please apply via myADP.**
Pay Range: $92,443 - $111,978. This role is eligible for an annual bonus
Responsibilities
**Key responsibilities include but are not limited to the following:**
- Plan and manage the day-to-day allocation of resources (equipment, people, materials and systems) in order to efficiently, safely and cost effectively achieve performance targets as agreed with Production Management
- Ensure that a high quality of products, services, housekeeping, and hygiene standards are maintained and improved in the area
- Ensure compliance within all 10 manufacturing principles.
- Review daily achievement of targets and report variances during on-the-floor and review meetings
- Coach, mentor direct reports, to build a bench of talent within the organization
- Prioritize, schedule, and ensure maintenance and repairs are completed to maximize efficiency
- Review daily maintenance effectiveness with the Technical Manager and Team members to identify opportunities for improvement
- Ensure the development and implementation of action plans to address root causes of failures and support continuous improvement initiatives
- Develop strategies and visions that that are capable of achieving optimal results for the organization.
- Develop people strategies designed to engage the workforce and create continuity and high performing teams within the department.
- Understand internal and external regulations, procedures and policies and apply them fairly and consistently
- Manage relationships with internal customers and suppliers, colleagues, and support services to ensure achievement of targets
Qualifications
**Key qualifications include:**
- Bachelor's degree in engineering preferably mechanical / chemical / process / electrical engineering.
- Minimum 5-7 years of experience in a technical field, preferably in food or beverage manufacturing or consumer goods industry, of which several years were as leader of the Maintenance function or Factory Engineer in a plant.
- Knowledge of TPM / Maintenance Excellence programs including Asset Management, Breakdown Analysis, FMEA and Reliability Centered Maintenance.
- Experience leading a Maintenance Improvement Team in a factory environment with demonstrated results
- Strong technical and leadership skills
- In-depth knowledge of TPM (Total Performance Management) / PM Pillar Systems and Tools Asset Management Software (SAP Preferred)
- Breakdown Analysis
- Reliability Center Maintenance Practices
- PM Optimization
- Predictive Maintenance Technologies including (infrared, ultrasonic, vibration analysis, etc.)
- Knowledge of food safety, regulatory requirements for food safety and hygienic engineering.

**Your Future Evolves Here**
Evolent partners with health plans and providers to achieve better outcomes for people with most complex and costly health conditions. Working across specialties and primary care, we seek to connect the pieces of fragmented health care system and ensure people get the same level of care and compassion we would want for our loved ones.
Evolent employees enjoy work/life balance, the flexibility to suit their work to their lives, and autonomy they need to get things done. We believe that people do their best work when they're supported to live their best lives, and when they feel welcome to bring their whole selves to work. That's one reason why diversity and inclusion are core to our business.
Join Evolent for the mission. Stay for the culture.
**What You'll Be Doing:**
Are you passionate about data analysis and product technology operations? Do you thrive in dynamic, collaborative environments where your SQL expertise and problem-solving skills can make a real impact? Join our team to bridge the gap between development and business, lead client-facing initiatives, and drive continuous process improvements.
What You'll Do
+ Own daily product and data operations, supporting critical client systems with precision and urgency.
+ Configure and customize software applications to meet client-specific needs within platform capabilities.
+ Communicate effectively with both technical and non-technical audiences, adapting your style to suit the context.
+ Lead go-live initiatives, ensuring smooth transitions and successful handovers post-warranty.
+ Analyze and resolve client-reported issues, meeting SLAs and maintaining system integrity.
+ Design and script using advanced MS SQL Server tools, including SSIS, SSAS, XML, and Service Broker.
+ Conduct deep data analysis using SQL, proprietary applications, Azure App Insights, Data Dog logs, and JIRA.
+ Participate in QA and UAT, ensuring readiness and success for every deployment.
+ Identify and implement process improvements, contributing to operational excellence.
+ Collaborate on PIRs and RCAs, driving accountability and learning.
Required Experience:
+ Bachelor's Degree
+ 3-5+ years in application workflow, data analytics, and reporting
+ Intermediate to expert SQL and QA experience
+ Experience with CI/CD tools (e.g., Jenkins, GitLab) and Git version control
+ Proficiency in JIRA (reporting, KB articles)
+ Strong understanding of MS SQL Server features
+ Familiarity with BI tools (MicroStrategy, Power BI, SSRS)
+ Excellent communication, organization, and time management skills
+ Customer-focused, self-motivated, and detail-oriented
+ Team player with a low ego and high accountability
Preferred Experience:
+ SQL Server Certification (Querying)
+ Experience with Microsoft Dynamics 654 CRM
+ Advanced scripting/programming (C#, Python, Java, JavaScript)
+ ETL process experience
+ Prior experience with JIRA and Confluence
+ Background in Healthcare IT
**To comply with HIPAA security standards (45 C.F.R. sec. 164.308 (a) (3)), identity verification may be required as part of the application process. This is collected for compliance and security purposes and only reviewed if an applicant advances to the final interview state. Reasonable accommodations are available upon request.**
**Technical Requirements:**
We require that all employees have the following technical capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet router. These at-home technical requirements are subject to change with any scheduled re-opening of our office locations.
**Evolent is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.** **If you need reasonable accommodation to access the information provided on this website, please contact** ** ** **for further assistance.**
The expected base salary/wage range for this position is $75,000-80,000. This position is also eligible for a bonus component that would be dependent on pre-defined performance factors. As part of our total compensation package, Evolent is proud to offer comprehensive benefits (including health insurance benefits) to qualifying employees. All compensation determinations are based on the skills and experience required for the position and commensurate with experience of selected individuals, which may vary above and below the stated amounts.
Don't see the dream job you are looking for? Drop off your contact information and resume and we will reach out to you if we find the perfect fit!

**Your Future Evolves Here**
Evolent partners with health plans and providers to achieve better outcomes for people with most complex and costly health conditions. Working across specialties and primary care, we seek to connect the pieces of fragmented health care system and ensure people get the same level of care and compassion we would want for our loved ones.
Evolent employees enjoy work/life balance, the flexibility to suit their work to their lives, and autonomy they need to get things done. We believe that people do their best work when they're supported to live their best lives, and when they feel welcome to bring their whole selves to work. That's one reason why diversity and inclusion are core to our business.
Join Evolent for the mission. Stay for the culture.
**What You'll Be Doing:**
Are you passionate about data analysis and product technology operations? Do you thrive in dynamic, collaborative environments where your SQL expertise and problem-solving skills can make a real impact? Join our team to bridge the gap between development and business, lead client-facing initiatives, and drive continuous process improvements.
What You'll Do
+ Own daily product and data operations, supporting critical client systems with precision and urgency.
+ Configure and customize software applications to meet client-specific needs within platform capabilities.
+ Communicate effectively with both technical and non-technical audiences, adapting your style to suit the context.
+ Lead go-live initiatives, ensuring smooth transitions and successful handovers post-warranty.
+ Analyze and resolve client-reported issues, meeting SLAs and maintaining system integrity.
+ Design and script using advanced MS SQL Server tools, including SSIS, SSAS, XML, and Service Broker.
+ Conduct deep data analysis using SQL, proprietary applications, Azure App Insights, Data Dog logs, and JIRA.
+ Participate in QA and UAT, ensuring readiness and success for every deployment.
+ Identify and implement process improvements, contributing to operational excellence.
+ Collaborate on PIRs and RCAs, driving accountability and learning.
Required Experience:
+ Bachelor's Degree
+ 3-5+ years in application workflow, data analytics, and reporting
+ Intermediate to expert SQL and QA experience
+ Experience with CI/CD tools (e.g., Jenkins, GitLab) and Git version control
+ Proficiency in JIRA (reporting, KB articles)
+ Strong understanding of MS SQL Server features
+ Familiarity with BI tools (MicroStrategy, Power BI, SSRS)
+ Excellent communication, organization, and time management skills
+ Customer-focused, self-motivated, and detail-oriented
+ Team player with a low ego and high accountability
Preferred Experience:
+ SQL Server Certification (Querying)
+ Experience with Microsoft Dynamics 654 CRM
+ Advanced scripting/programming (C#, Python, Java, JavaScript)
+ ETL process experience
+ Prior experience with JIRA and Confluence
+ Background in Healthcare IT
**To comply with HIPAA security standards (45 C.F.R. sec. 164.308 (a) (3)), identity verification may be required as part of the application process. This is collected for compliance and security purposes and only reviewed if an applicant advances to the final interview state. Reasonable accommodations are available upon request.**
**Technical Requirements:**
We require that all employees have the following technical capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet router. These at-home technical requirements are subject to change with any scheduled re-opening of our office locations.
**Evolent is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.** **If you need reasonable accommodation to access the information provided on this website, please contact** ** ** **for further assistance.**
The expected base salary/wage range for this position is $75,000-80,000. This position is also eligible for a bonus component that would be dependent on pre-defined performance factors. As part of our total compensation package, Evolent is proud to offer comprehensive benefits (including health insurance benefits) to qualifying employees. All compensation determinations are based on the skills and experience required for the position and commensurate with experience of selected individuals, which may vary above and below the stated amounts.
Don't see the dream job you are looking for? Drop off your contact information and resume and we will reach out to you if we find the perfect fit!

**Your Future Evolves Here**
Evolent partners with health plans and providers to achieve better outcomes for people with most complex and costly health conditions. Working across specialties and primary care, we seek to connect the pieces of fragmented health care system and ensure people get the same level of care and compassion we would want for our loved ones.
Evolent employees enjoy work/life balance, the flexibility to suit their work to their lives, and autonomy they need to get things done. We believe that people do their best work when they're supported to live their best lives, and when they feel welcome to bring their whole selves to work. That's one reason why diversity and inclusion are core to our business.
Join Evolent for the mission. Stay for the culture.
**What You'll Be Doing:**
Are you passionate about data analysis and product technology operations? Do you thrive in dynamic, collaborative environments where your SQL expertise and problem-solving skills can make a real impact? Join our team to bridge the gap between development and business, lead client-facing initiatives, and drive continuous process improvements.
What You'll Do
+ Own daily product and data operations, supporting critical client systems with precision and urgency.
+ Configure and customize software applications to meet client-specific needs within platform capabilities.
+ Communicate effectively with both technical and non-technical audiences, adapting your style to suit the context.
+ Lead go-live initiatives, ensuring smooth transitions and successful handovers post-warranty.
+ Analyze and resolve client-reported issues, meeting SLAs and maintaining system integrity.
+ Design and script using advanced MS SQL Server tools, including SSIS, SSAS, XML, and Service Broker.
+ Conduct deep data analysis using SQL, proprietary applications, Azure App Insights, Data Dog logs, and JIRA.
+ Participate in QA and UAT, ensuring readiness and success for every deployment.
+ Identify and implement process improvements, contributing to operational excellence.
+ Collaborate on PIRs and RCAs, driving accountability and learning.
Required Experience:
+ Bachelor's Degree
+ 3-5+ years in application workflow, data analytics, and reporting
+ Intermediate to expert SQL and QA experience
+ Experience with CI/CD tools (e.g., Jenkins, GitLab) and Git version control
+ Proficiency in JIRA (reporting, KB articles)
+ Strong understanding of MS SQL Server features
+ Familiarity with BI tools (MicroStrategy, Power BI, SSRS)
+ Excellent communication, organization, and time management skills
+ Customer-focused, self-motivated, and detail-oriented
+ Team player with a low ego and high accountability
Preferred Experience:
+ SQL Server Certification (Querying)
+ Experience with Microsoft Dynamics 654 CRM
+ Advanced scripting/programming (C#, Python, Java, JavaScript)
+ ETL process experience
+ Prior experience with JIRA and Confluence
+ Background in Healthcare IT
**To comply with HIPAA security standards (45 C.F.R. sec. 164.308 (a) (3)), identity verification may be required as part of the application process. This is collected for compliance and security purposes and only reviewed if an applicant advances to the final interview state. Reasonable accommodations are available upon request.**
**Technical Requirements:**
We require that all employees have the following technical capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet router. These at-home technical requirements are subject to change with any scheduled re-opening of our office locations.
**Evolent is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.** **If you need reasonable accommodation to access the information provided on this website, please contact** ** ** **for further assistance.**
The expected base salary/wage range for this position is $75,000-80,000. This position is also eligible for a bonus component that would be dependent on pre-defined performance factors. As part of our total compensation package, Evolent is proud to offer comprehensive benefits (including health insurance benefits) to qualifying employees. All compensation determinations are based on the skills and experience required for the position and commensurate with experience of selected individuals, which may vary above and below the stated amounts.
Don't see the dream job you are looking for? Drop off your contact information and resume and we will reach out to you if we find the perfect fit!

**Your Future Evolves Here**
Evolent partners with health plans and providers to achieve better outcomes for people with most complex and costly health conditions. Working across specialties and primary care, we seek to connect the pieces of fragmented health care system and ensure people get the same level of care and compassion we would want for our loved ones.
Evolent employees enjoy work/life balance, the flexibility to suit their work to their lives, and autonomy they need to get things done. We believe that people do their best work when they're supported to live their best lives, and when they feel welcome to bring their whole selves to work. That's one reason why diversity and inclusion are core to our business.
Join Evolent for the mission. Stay for the culture.
**What You'll Be Doing:**
Are you passionate about data analysis and product technology operations? Do you thrive in dynamic, collaborative environments where your SQL expertise and problem-solving skills can make a real impact? Join our team to bridge the gap between development and business, lead client-facing initiatives, and drive continuous process improvements.
What You'll Do
+ Own daily product and data operations, supporting critical client systems with precision and urgency.
+ Configure and customize software applications to meet client-specific needs within platform capabilities.
+ Communicate effectively with both technical and non-technical audiences, adapting your style to suit the context.
+ Lead go-live initiatives, ensuring smooth transitions and successful handovers post-warranty.
+ Analyze and resolve client-reported issues, meeting SLAs and maintaining system integrity.
+ Design and script using advanced MS SQL Server tools, including SSIS, SSAS, XML, and Service Broker.
+ Conduct deep data analysis using SQL, proprietary applications, Azure App Insights, Data Dog logs, and JIRA.
+ Participate in QA and UAT, ensuring readiness and success for every deployment.
+ Identify and implement process improvements, contributing to operational excellence.
+ Collaborate on PIRs and RCAs, driving accountability and learning.
Required Experience:
+ Bachelor's Degree
+ 3-5+ years in application workflow, data analytics, and reporting
+ Intermediate to expert SQL and QA experience
+ Experience with CI/CD tools (e.g., Jenkins, GitLab) and Git version control
+ Proficiency in JIRA (reporting, KB articles)
+ Strong understanding of MS SQL Server features
+ Familiarity with BI tools (MicroStrategy, Power BI, SSRS)
+ Excellent communication, organization, and time management skills
+ Customer-focused, self-motivated, and detail-oriented
+ Team player with a low ego and high accountability
Preferred Experience:
+ SQL Server Certification (Querying)
+ Experience with Microsoft Dynamics 654 CRM
+ Advanced scripting/programming (C#, Python, Java, JavaScript)
+ ETL process experience
+ Prior experience with JIRA and Confluence
+ Background in Healthcare IT
**To comply with HIPAA security standards (45 C.F.R. sec. 164.308 (a) (3)), identity verification may be required as part of the application process. This is collected for compliance and security purposes and only reviewed if an applicant advances to the final interview state. Reasonable accommodations are available upon request.**
**Technical Requirements:**
We require that all employees have the following technical capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet router. These at-home technical requirements are subject to change with any scheduled re-opening of our office locations.
**Evolent is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.** **If you need reasonable accommodation to access the information provided on this website, please contact** ** ** **for further assistance.**
The expected base salary/wage range for this position is $75,000-80,000. This position is also eligible for a bonus component that would be dependent on pre-defined performance factors. As part of our total compensation package, Evolent is proud to offer comprehensive benefits (including health insurance benefits) to qualifying employees. All compensation determinations are based on the skills and experience required for the position and commensurate with experience of selected individuals, which may vary above and below the stated amounts.
Don't see the dream job you are looking for? Drop off your contact information and resume and we will reach out to you if we find the perfect fit!