Technical Specialist

12260 Albany, New York Meta

Posted today

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Job Description

**Summary:**
Meta Platforms, Inc. (Meta), formerly known as Facebook Inc., builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps and services like Messenger, Instagram, and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. To apply, click "Apply to Job" online on this web page.
**Required Skills:**
Technical Specialist Responsibilities:
1. Serve as a technical expert of accessibility features (VoiceOver, TalkBak, Narrator) in WhatsApp for all platforms and a source of information to rest of the WhatsApp Team.
2. Monitor and analyze users' reviews on the respective app stores related to the accessibility topic.
3. Understand specific user pain points, gather supporting data, and influence engineering and product teams on relevant feature changes to improve the overall user experience on accessibility.
4. Will investigate, triage, and report accessibility related issues and requests within WhatsApp on all platforms.
5. Build accessibility test plans for new feature in development, partnering closely with the engineering team as well as product team.
6. Improve the efficiency of the testing and triaging processes.
7. Create and maintain dashboards to generate comprehensive accessibility usage reports of the app, driving empathy and passion for the global user experience.
8. Continually evaluate the organization of support workflows to surface bugs faster to the engineering team.
9. Telecommute from anywhere in the U.S. permitted.
**Minimum Qualifications:**
Minimum Qualifications:
10. Requires a Master's degree (or foreign degree equivalent) in Computer Science, Engineering, Applied Sciences, Mathematics, Physics, or related field and one year of work experience in job offered or in an accessibility testing-related occupation
11. Requires one year of experience in each of the following:
12. 1. Serving as Tier 2 or 3 support on smartphone platforms
13. 2. Testing Accessibility features on smartphone platforms
14. 3. Technical support of Android, Windows, or iOS mobile operating systems
15. 4. Analyzing data and defining metrics to drive business decisions
16. 5. Collaborating and working with remote teams across different time zones
17. 6. Providing solutions for accessibility defects based on a thorough understanding of HTML, CSS, JavaScript, and WAI-ARIA
18. 7. Converting legal guidelines into technical and non-technical requirements utilizing accessibility standards and guidelines such as WCAG, Section 508, ADA act, and CVAA
19. 8. Preparing accessibility and training materials and executing training sessions across various teams to explain the importance of accessibility
20. 9. Framing and considering issues within the larger scope and goals of a team, and translating them into actionable insights that have key business impact
21. 10. Analyzing information to identify specific trends/opportunities, recommending appropriate and relevant tactical improvements, and anticipating future business needs
**Public Compensation:**
$150,109/year to $156,114/year + bonus + equity + benefits
**Industry:** Internet
**Equal Opportunity:**
Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.
Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at
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Technical Specialist

12260 Albany, New York Meta

Posted today

Job Viewed

Tap Again To Close

Job Description

**Summary:**
Meta Platforms, Inc. (Meta), formerly known as Facebook Inc., builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps and services like Messenger, Instagram, and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. To apply, click "Apply to Job" online on this web page.
**Required Skills:**
Technical Specialist Responsibilities:
1. Serve as a technical expert of accessibility features (VoiceOver, TalkBak, Narrator) in WhatsApp for all platforms and a source of information to rest of the WhatsApp Team.
2. Monitor and analyze users' reviews on the respective app stores related to the accessibility topic.
3. Understand specific user pain points, gather supporting data, and influence engineering and product teams on relevant feature changes to improve the overall user experience on accessibility.
4. Will investigate, triage, and report accessibility related issues and requests within WhatsApp on all platforms.
5. Build accessibility test plans for new feature in development, partnering closely with the engineering team as well as product team.
6. Improve the efficiency of the testing and triaging processes.
7. Create and maintain dashboards to generate comprehensive accessibility usage reports of the app, driving empathy and passion for the global user experience.
8. Continually evaluate the organization of support workflows to surface bugs faster to the engineering team.
9. Telecommute from anywhere in the U.S. permitted.
**Minimum Qualifications:**
Minimum Qualifications:
10. Requires a Master's degree (or foreign degree equivalent) in Computer Science, Engineering, Applied Sciences, Mathematics, Physics, or related field and one year of work experience in job offered or in an accessibility testing-related occupation
11. Requires one year of experience in each of the following:
12. 1. Serving as Tier 2 or 3 support on smartphone platforms
13. 2. Testing Accessibility features on smartphone platforms
14. 3. Technical support of Android, Windows, or iOS mobile operating systems
15. 4. Analyzing data and defining metrics to drive business decisions
16. 5. Collaborating and working with remote teams across different time zones
17. 6. Providing solutions for accessibility defects based on a thorough understanding of HTML, CSS, JavaScript, and WAI-ARIA
18. 7. Converting legal guidelines into technical and non-technical requirements utilizing accessibility standards and guidelines such as WCAG, Section 508, ADA act, and CVAA
19. 8. Preparing accessibility and training materials and executing training sessions across various teams to explain the importance of accessibility
20. 9. Framing and considering issues within the larger scope and goals of a team, and translating them into actionable insights that have key business impact
21. 10. Analyzing information to identify specific trends/opportunities, recommending appropriate and relevant tactical improvements, and anticipating future business needs
**Public Compensation:**
$150,109/year to $156,114/year + bonus + equity + benefits
**Industry:** Internet
**Equal Opportunity:**
Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.
Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at
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US-Technical Specialist

13235 Syracuse, New York Apple

Posted today

Job Viewed

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Job Description

US-Technical Specialist

Syracuse

Syracuse, New York, United States

Apple Retail

Summary

Posted: Aug 14, 2025

Weekly Hours: 20

Role Number:

Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. At Apple, we believe inclusion is a shared responsibility and we work together to foster a culture where everyone belongs and is inspired to do their best work.

As a Technical Specialist, you offer technical support and skilled troubleshooting for all customers while also generating excitement for Apple’s products and services. You deliver exceptional service and empower customers to get the most out of their Apple products.

A Technical Specialist also makes sure customers are educated about repair options and Apple products and services.

Description

Develop knowledge and stay up to date on Apple products, services, and Genius Bar repair processes to support efficient and high-quality repairs.

Support customers having Apple product or software issues with care and empathy, using all tools and resources provided by Apple.

Troubleshoot, diagnose, and resolve service concerns for select Apple hardware and software.

Work with team leaders to identify recurring repair problems and other service concerns, and make sure that feedback is provided to Apple.

Provide excellent service to Apple customers by seeking to understand their needs, identifying ownership opportunities, presenting product and service recommendations, and educating customers on relevant ways to buy.

Perform other tasks as needed, including but not limited to supporting customer-facing activities on or off the sales floor.

Contribute to an inclusive environment by respecting each other’s differences and having the curiosity to learn.

Demonstrate Apple’s values of inclusion and diversity in daily activities.

Minimum Qualifications

  • You should have availability to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations.

Preferred Qualifications

  • You can:

  • Demonstrate technical expertise of Apple products and services.

  • Follow troubleshooting steps to identify the root cause of a technical issue in a customer service environment.

  • Navigate customer service issues with care and strong interpersonal skills.

  • Consistently learn about and deepen your understanding of Apple products and services and third party products to enhance the customer experience.

  • Work in a fast-paced environment and balance multiple tasks at the same time.

  • Work well in a team environment, demonstrating shared responsibility and accountability with other team members.

  • Be trusted with sensitive or confidential information, keeping with Apple’s core values.

  • Be curious and open to learning from others and helping each other grow.

Pay & Benefits

At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $22.00 and $8.31/hr, and most new hires start at 22.00. Your base pay will depend on your skills, qualifications, experience, and location.

Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation.Learn more about Apple Benefits. (

Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.Learn more about your EEO rights as an applicant ( .

Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.Learn more about your EEO rights as an applicant ( .

Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation.

Apple participates in the E-Verify program in certain locations as required by law.Learn more about the E-Verify program ( .

Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Reasonable Accommodation and Drug Free Workplace policy Learn more .

Apple is a drug-free workplace. Reasonable Accommodation and Drug Free Workplace policy Learn more .

Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. If you’re applying for a position in San Francisco, review the San Francisco Fair Chance Ordinance guidelines applicable in your area.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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HubSpot Technical Specialist

10261 New York, New York Insidea

Posted 8 days ago

Job Viewed

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Job Description

Company Description

At INSIDEA, we are a fully remote organisation, hiring top talents from across the globe to deliver exceptional digital marketing and HubSpot solutions. Our diverse services are designed to enhance your brand's online presence and drive real, measurable growth. From marketing optimization and content creation to full-scale HubSpot integration, we provide a holistic approach to transform your digital experience and maximize performance.

Job Description

We are looking for a HubSpot Technical Specialist with strong pre-sales experience to support our sales and implementation teams. The ideal candidate will combine deep HubSpot platform expertise with strong communication and client-facing skills to help shape solutions for prospective customers, support the sales process, and ensure seamless handover to delivery teams.

Job Responsibilities:
  • Serve as the technical point of contact during the pre-sales cycle, demonstrating HubSpot's capabilities and integration potential.
  • Collaborate with sales, marketing, and product teams to gather client requirements and propose effective HubSpot-based solutions.
  • Design and deliver custom demos tailored to client use cases, showcasing features across HubSpot CRM, Marketing Hub, Sales Hub, Service Hub, and CMS.
  • Assist in preparing proposals, documentation, and technical responses to RFPs.
  • Support team for complex implementations, including automation workflows, custom objects, APIs, and third-party integrations.
  • Stay updated on HubSpot features, industry best practices, and emerging tools to enhance client experience.
  • Provide post-sales handover to implementation teams with comprehensive technical documentation.
Qualifications
  • Proven experience working with HubSpot CRM and Hubs (Marketing, Sales, Service, CMS).
  • 2-4 years in a technical pre-sales or solutions consultant role, ideally in a SaaS or agency environment.
  • Strong understanding of HubSpot APIs, workflows, automation, and integrations.
  • Ability to communicate complex technical concepts to non-technical stakeholders.
  • Experience preparing and delivering product demos and technical documentation.
  • Familiarity with CRM strategy, sales/marketing funnels, and lead lifecycle.
  • HubSpot certifications (e.g., HubSpot Solutions Partner, Inbound Marketing) are a plus.


Additional Information

Location: US (remote opportunity)
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Technical Specialist - Interlakes

14651 Rochester, New York University of Rochester

Posted today

Job Viewed

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Job Description

As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive.
**Job Location (Full Address):**
211 White Spruce Blvd, Suite 1, Rochester, New York, United States of America, 14623
**Opening:**
Worker Subtype:
Regular
Time Type:
Full time
Scheduled Weekly Hours:
40
Department:
SMH Med Oncology - Interlakes
Work Shift:
UR - Day (United States of America)
Range:
UR URCF 214 H
Compensation Range:
$36.87 - $47.93
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job's compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
**Responsibilities:**
General Purpose
The Technical Specialist is responsible for the timely and accurate reporting of results, maintenance and troubleshooting of laboratory instrumentation, development of new procedures and instruments, writing/updating of procedure manuals, training of staff, providing both clinical and administrative supervisory support and manages inventory of supplies/reagents. Also responsible for the performance of all the duties of a Clinical Technologist III and IV, as needed.
**Key Responsibilities**
+ Performing the duties of a Clinical Tech IV
+ Maintenance and troubleshooting of instruments/procedures; documentation of essential information such as calibration data, calibration verification, and reagent lots, etc.
+ Training of technologists and technicians on new procedures/instruments and monitors/evaluates competency of lab staff.
+ Monitoring and ordering of reagents/supplies
+ Workup of new instruments/procedures; writing/updating of procedure and safety manuals
+ Coordinates and monitors QC trends
+ Provides technical guidance to internal staff and external customers regarding appropriate laboratory assays to meet research objectives
+ Participates in activities supporting laboratory operations, including protocol and system validation and industry and regulatory audits
+ Travel to multiple laboratory locations to support clinical laboratory operations.
**Education/Experience**
Any of the following:
+ MS in Clinical Chemistry, or related science and at least 3 years of relevant clinical laboratory experience.
+ BS in Medical Technology and at least 6 years of relevant clinical laboratory experience.
+ BS degree in Chemistry, Biochemistry, Biology and at least 7 years of relevant clinical laboratory experience.
+ AAS with a total of 90 credit hours (per NYS distribution requirements) and at least 7 years of relevant clinical laboratory experience.
+ New York State License to Practice in the Clinical Laboratories
The University of Rochester is committed to fostering, cultivating, and preserving an inclusive and welcoming culture to advance the University's Mission to Learn, Discover, Heal, Create - and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion, creed, sex, sexual orientation, citizenship status, or any other characteristic protected by federal, state, or local law (Protected Characteristics). This commitment extends to non-discrimination in the administration of our policies, admissions, employment, access, and recruitment of candidates, for all persons consistent with our values and based on applicable law.
Notice: If you are a **Current** **Employee,** please **log into myURHR** to search for and apply to jobs using the Jobs Hub. Your application, if submitted using this portal, cannot be moved forward.
**Learn. Discover. Heal. Create.**
Located in western New York, Rochester is our namesake and our home. One of the world's leading research universities, Rochester has a long tradition of breaking boundaries-always pushing and questioning, learning and unlearning. We transform ideas into enterprises that create value and make the world ever better.
If you're looking for a career in higher education or health care, the University of Rochester may offer the perfect opportunity for your background and goals
At the University of Rochester, we are committed to fostering, cultivating, and preserving an inclusive and welcoming culture and are united by a strong commitment to be ever better-Meliora. It is an ideal that informs our shared mission to ensure all members of our community feel safe, respected, included, and valued.
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Seasonal, Operations Technical Specialist

10261 New York, New York H&R Block

Posted today

Job Viewed

Tap Again To Close

Job Description

Our Company

We care about helping people. Our purpose is to provide help and inspire confidence in our clients and communities everywhere. Our associates feel a sense of belonging in an inclusive place with an amazing history and a sharp focus on our future. Our connected culture is who we are and how we work together to achieve our strategies, accelerate our transformation, and achieve extraordinary results. It’s an exciting time to be a part of H&R Block!

What you'll do.

As a seasonal Operations Technical Specialist, you will play a key role in supporting office readiness across H&R Block’s tax office network. You will be responsible for executing hands-on operational and technical tasks, including basic technology setup, supply delivery, routine maintenance, and support for office openings, closures, and relocations. Working closely with field leadership, you will ensure offices meet brand standards and are equipped for successful operation throughout the tax season.

Day to day, you’ll…

  • Perform basic building maintenance such as replacing light bulbs, replacing ceiling tiles, cleaning HVAC vents, conducting minor low-voltage electrical work and repairing minor damages

  • Deliver supplies and materials to and from tax office locations in a timely and organized manner

  • Support the annual set up and closing of seasonal tax offices, including setting up the office according to the planogram, installing window clings, electrical lightboxes, and open signs, ensuring office cleanliness, performing custodial work, and confirming offices meet overall brand standards

  • Set up, shut down, and provide ongoing support for PC hardware across multiple office locations with guidance from the District Operation Coordinator and Operations Technical Analyst

  • Maintain an inventory of district resources

  • Track and control hot spare computer equipment in the district

  • Document hardware problems and their resolution within the ticketing system

  • Maintain up-to-date technical knowledge of the department’s supported products and systems

  • Participate in all required training relevant to the position and perform other duties as assigned

What you'll bring to the team.

Education:

  • High school diploma or equivalent

Work Experience:

  • Knowledge of Outlook and Microsoft Suite applications, which may include virtual tools

  • Basic IT knowledge including demonstrated ability to set up, maintain, and troubleshoot computer hardware

  • Must have reliable transportation to travel between office locations as required

  • Must be able to work independently

  • Must be able to lift 55 pounds

  • Demonstrated decision-making, analytical, and problem-solving skills

  • Demonstrated organization, prioritization, and project coordination skills

  • Effectively demonstrate oral, written, and interpersonal communication skills; ability to interact with all levels of associates

  • Effective time management and multi-tasking skills

  • Ability to follow direction

Why work for us

Since 1955, we have been leaders in tax preparation, financial services, and small business solutions. With 70,000 associates and 9,000 retail tax locations across North America, Australia, Ireland, and India, we have helped millions of clients and countless communities. If you embrace challenges as opportunities, value winning as a team, and seek to make a meaningful difference, join us on our journey. You’ll reap the rewards of helping others along with competitive compensation and benefits to support your health and well-being. Specific benefits may vary based on your role. For detailed eligibility requirements and benefits information, visit blockbenefits.com ( . Equal Opportunity Employer: H&R Block does not tolerate discrimination based on a person’s race, color, religion, ancestry, age, sex/gender (including pregnancy, childbirth, related medical conditions and sex-based stereotypes and transgender status), sexual orientation, gender identity or expression, service in the Armed Forces, national origin, physical or mental disability, genetic information, citizenship status or any other status protected by law.

Pay Range Information

The pay range for this position is listed below. Local minimum wage laws apply. This information is posted pursuant to local requirements to provide applicants with information about what they might be eligible to receive. Individual pay decisions will depend on job-related factors such as experience, education, skill, performance, and geographic location where work will be performed. Successful candidates may be able to participate in one or more incentive compensation or short-term incentive plans, which could generate additional earnings in accordance with the terms of each plan. Qualifying associates can enroll themselves and/or their eligible dependents in medical and prescription drug coverage; can participate in the H&R Block Retirement Savings Plan (401(k) Plan), the Employee Assistance Program, (virtual) fitness center programs, and the associate discount program; are automatically enrolled in Business Travel Accident Insurance; and receive Associate Tax Prep benefit.

Pay Range

$19.28 - $28.89

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Seasonal, Operations Technical Specialist

11406 Jamaica, New York H&R Block

Posted today

Job Viewed

Tap Again To Close

Job Description

Our Company

We care about helping people. Our purpose is to provide help and inspire confidence in our clients and communities everywhere. Our associates feel a sense of belonging in an inclusive place with an amazing history and a sharp focus on our future. Our connected culture is who we are and how we work together to achieve our strategies, accelerate our transformation, and achieve extraordinary results. It’s an exciting time to be a part of H&R Block!

What you'll do.

As a seasonal Operations Technical Specialist, you will play a key role in supporting office readiness across H&R Block’s tax office network. You will be responsible for executing hands-on operational and technical tasks, including basic technology setup, supply delivery, routine maintenance, and support for office openings, closures, and relocations. Working closely with field leadership, you will ensure offices meet brand standards and are equipped for successful operation throughout the tax season.

Day to day, you’ll…

  • Perform basic building maintenance such as replacing light bulbs, replacing ceiling tiles, cleaning HVAC vents, conducting minor low-voltage electrical work and repairing minor damages

  • Deliver supplies and materials to and from tax office locations in a timely and organized manner

  • Support the annual set up and closing of seasonal tax offices, including setting up the office according to the planogram, installing window clings, electrical lightboxes, and open signs, ensuring office cleanliness, performing custodial work, and confirming offices meet overall brand standards

  • Set up, shut down, and provide ongoing support for PC hardware across multiple office locations with guidance from the District Operation Coordinator and Operations Technical Analyst

  • Maintain an inventory of district resources

  • Track and control hot spare computer equipment in the district

  • Document hardware problems and their resolution within the ticketing system

  • Maintain up-to-date technical knowledge of the department’s supported products and systems

  • Participate in all required training relevant to the position and perform other duties as assigned

What you'll bring to the team.

Education:

  • High school diploma or equivalent

Work Experience:

  • Knowledge of Outlook and Microsoft Suite applications, which may include virtual tools

  • Basic IT knowledge including demonstrated ability to set up, maintain, and troubleshoot computer hardware

  • Must have reliable transportation to travel between office locations as required

  • Must be able to work independently

  • Must be able to lift 55 pounds

  • Demonstrated decision-making, analytical, and problem-solving skills

  • Demonstrated organization, prioritization, and project coordination skills

  • Effectively demonstrate oral, written, and interpersonal communication skills; ability to interact with all levels of associates

  • Effective time management and multi-tasking skills

  • Ability to follow direction

Why work for us

Since 1955, we have been leaders in tax preparation, financial services, and small business solutions. With 70,000 associates and 9,000 retail tax locations across North America, Australia, Ireland, and India, we have helped millions of clients and countless communities. If you embrace challenges as opportunities, value winning as a team, and seek to make a meaningful difference, join us on our journey. You’ll reap the rewards of helping others along with competitive compensation and benefits to support your health and well-being. Specific benefits may vary based on your role. For detailed eligibility requirements and benefits information, visit blockbenefits.com ( . Equal Opportunity Employer: H&R Block does not tolerate discrimination based on a person’s race, color, religion, ancestry, age, sex/gender (including pregnancy, childbirth, related medical conditions and sex-based stereotypes and transgender status), sexual orientation, gender identity or expression, service in the Armed Forces, national origin, physical or mental disability, genetic information, citizenship status or any other status protected by law.

Pay Range Information

The pay range for this position is listed below. Local minimum wage laws apply. This information is posted pursuant to local requirements to provide applicants with information about what they might be eligible to receive. Individual pay decisions will depend on job-related factors such as experience, education, skill, performance, and geographic location where work will be performed. Successful candidates may be able to participate in one or more incentive compensation or short-term incentive plans, which could generate additional earnings in accordance with the terms of each plan. Qualifying associates can enroll themselves and/or their eligible dependents in medical and prescription drug coverage; can participate in the H&R Block Retirement Savings Plan (401(k) Plan), the Employee Assistance Program, (virtual) fitness center programs, and the associate discount program; are automatically enrolled in Business Travel Accident Insurance; and receive Associate Tax Prep benefit.

Pay Range

$19.28 - $28.89

View Now
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Seasonal, Operations Technical Specialist

11969 Southampton, New York H&R Block

Posted today

Job Viewed

Tap Again To Close

Job Description

Our Company

We care about helping people. Our purpose is to provide help and inspire confidence in our clients and communities everywhere. Our associates feel a sense of belonging in an inclusive place with an amazing history and a sharp focus on our future. Our connected culture is who we are and how we work together to achieve our strategies, accelerate our transformation, and achieve extraordinary results. It’s an exciting time to be a part of H&R Block!

What you'll do.

As a seasonal Operations Technical Specialist, you will play a key role in supporting office readiness across H&R Block’s tax office network. You will be responsible for executing hands-on operational and technical tasks, including basic technology setup, supply delivery, routine maintenance, and support for office openings, closures, and relocations. Working closely with field leadership, you will ensure offices meet brand standards and are equipped for successful operation throughout the tax season.

Day to day, you’ll…

  • Perform basic building maintenance such as replacing light bulbs, replacing ceiling tiles, cleaning HVAC vents, conducting minor low-voltage electrical work and repairing minor damages

  • Deliver supplies and materials to and from tax office locations in a timely and organized manner

  • Support the annual set up and closing of seasonal tax offices, including setting up the office according to the planogram, installing window clings, electrical lightboxes, and open signs, ensuring office cleanliness, performing custodial work, and confirming offices meet overall brand standards

  • Set up, shut down, and provide ongoing support for PC hardware across multiple office locations with guidance from the District Operation Coordinator and Operations Technical Analyst

  • Maintain an inventory of district resources

  • Track and control hot spare computer equipment in the district

  • Document hardware problems and their resolution within the ticketing system

  • Maintain up-to-date technical knowledge of the department’s supported products and systems

  • Participate in all required training relevant to the position and perform other duties as assigned

What you'll bring to the team.

Education:

  • High school diploma or equivalent

Work Experience:

  • Knowledge of Outlook and Microsoft Suite applications, which may include virtual tools

  • Basic IT knowledge including demonstrated ability to set up, maintain, and troubleshoot computer hardware

  • Must have reliable transportation to travel between office locations as required

  • Must be able to work independently

  • Must be able to lift 55 pounds

  • Demonstrated decision-making, analytical, and problem-solving skills

  • Demonstrated organization, prioritization, and project coordination skills

  • Effectively demonstrate oral, written, and interpersonal communication skills; ability to interact with all levels of associates

  • Effective time management and multi-tasking skills

  • Ability to follow direction

Why work for us

Since 1955, we have been leaders in tax preparation, financial services, and small business solutions. With 70,000 associates and 9,000 retail tax locations across North America, Australia, Ireland, and India, we have helped millions of clients and countless communities. If you embrace challenges as opportunities, value winning as a team, and seek to make a meaningful difference, join us on our journey. You’ll reap the rewards of helping others along with competitive compensation and benefits to support your health and well-being. Specific benefits may vary based on your role. For detailed eligibility requirements and benefits information, visit blockbenefits.com ( . Equal Opportunity Employer: H&R Block does not tolerate discrimination based on a person’s race, color, religion, ancestry, age, sex/gender (including pregnancy, childbirth, related medical conditions and sex-based stereotypes and transgender status), sexual orientation, gender identity or expression, service in the Armed Forces, national origin, physical or mental disability, genetic information, citizenship status or any other status protected by law.

Pay Range Information

The pay range for this position is listed below. Local minimum wage laws apply. This information is posted pursuant to local requirements to provide applicants with information about what they might be eligible to receive. Individual pay decisions will depend on job-related factors such as experience, education, skill, performance, and geographic location where work will be performed. Successful candidates may be able to participate in one or more incentive compensation or short-term incentive plans, which could generate additional earnings in accordance with the terms of each plan. Qualifying associates can enroll themselves and/or their eligible dependents in medical and prescription drug coverage; can participate in the H&R Block Retirement Savings Plan (401(k) Plan), the Employee Assistance Program, (virtual) fitness center programs, and the associate discount program; are automatically enrolled in Business Travel Accident Insurance; and receive Associate Tax Prep benefit.

Pay Range

$19.28 - $28.89

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Seasonal, Operations Technical Specialist

12866 Saratoga Springs, New York H&R Block

Posted today

Job Viewed

Tap Again To Close

Job Description

Our Company

We care about helping people. Our purpose is to provide help and inspire confidence in our clients and communities everywhere. Our associates feel a sense of belonging in an inclusive place with an amazing history and a sharp focus on our future. Our connected culture is who we are and how we work together to achieve our strategies, accelerate our transformation, and achieve extraordinary results. It’s an exciting time to be a part of H&R Block!

What you'll do.

As a seasonal Operations Technical Specialist, you will play a key role in supporting office readiness across H&R Block’s tax office network. You will be responsible for executing hands-on operational and technical tasks, including basic technology setup, supply delivery, routine maintenance, and support for office openings, closures, and relocations. Working closely with field leadership, you will ensure offices meet brand standards and are equipped for successful operation throughout the tax season.

Day to day, you’ll…

  • Perform basic building maintenance such as replacing light bulbs, replacing ceiling tiles, cleaning HVAC vents, conducting minor low-voltage electrical work and repairing minor damages

  • Deliver supplies and materials to and from tax office locations in a timely and organized manner

  • Support the annual set up and closing of seasonal tax offices, including setting up the office according to the planogram, installing window clings, electrical lightboxes, and open signs, ensuring office cleanliness, performing custodial work, and confirming offices meet overall brand standards

  • Set up, shut down, and provide ongoing support for PC hardware across multiple office locations with guidance from the District Operation Coordinator and Operations Technical Analyst

  • Maintain an inventory of district resources

  • Track and control hot spare computer equipment in the district

  • Document hardware problems and their resolution within the ticketing system

  • Maintain up-to-date technical knowledge of the department’s supported products and systems

  • Participate in all required training relevant to the position and perform other duties as assigned

What you'll bring to the team.

Education:

  • High school diploma or equivalent

Work Experience:

  • Knowledge of Outlook and Microsoft Suite applications, which may include virtual tools

  • Basic IT knowledge including demonstrated ability to set up, maintain, and troubleshoot computer hardware

  • Must have reliable transportation to travel between office locations as required

  • Must be able to work independently

  • Must be able to lift 55 pounds

  • Demonstrated decision-making, analytical, and problem-solving skills

  • Demonstrated organization, prioritization, and project coordination skills

  • Effectively demonstrate oral, written, and interpersonal communication skills; ability to interact with all levels of associates

  • Effective time management and multi-tasking skills

  • Ability to follow direction

Why work for us

Since 1955, we have been leaders in tax preparation, financial services, and small business solutions. With 70,000 associates and 9,000 retail tax locations across North America, Australia, Ireland, and India, we have helped millions of clients and countless communities. If you embrace challenges as opportunities, value winning as a team, and seek to make a meaningful difference, join us on our journey. You’ll reap the rewards of helping others along with competitive compensation and benefits to support your health and well-being. Specific benefits may vary based on your role. For detailed eligibility requirements and benefits information, visit blockbenefits.com ( . Equal Opportunity Employer: H&R Block does not tolerate discrimination based on a person’s race, color, religion, ancestry, age, sex/gender (including pregnancy, childbirth, related medical conditions and sex-based stereotypes and transgender status), sexual orientation, gender identity or expression, service in the Armed Forces, national origin, physical or mental disability, genetic information, citizenship status or any other status protected by law.

Pay Range Information

The pay range for this position is listed below. Local minimum wage laws apply. This information is posted pursuant to local requirements to provide applicants with information about what they might be eligible to receive. Individual pay decisions will depend on job-related factors such as experience, education, skill, performance, and geographic location where work will be performed. Successful candidates may be able to participate in one or more incentive compensation or short-term incentive plans, which could generate additional earnings in accordance with the terms of each plan. Qualifying associates can enroll themselves and/or their eligible dependents in medical and prescription drug coverage; can participate in the H&R Block Retirement Savings Plan (401(k) Plan), the Employee Assistance Program, (virtual) fitness center programs, and the associate discount program; are automatically enrolled in Business Travel Accident Insurance; and receive Associate Tax Prep benefit.

Pay Range

$16.06 - $24.09

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Seasonal, Operations Technical Specialist

11901 Riverside, New York H&R Block

Posted today

Job Viewed

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Job Description

Our Company

We care about helping people. Our purpose is to provide help and inspire confidence in our clients and communities everywhere. Our associates feel a sense of belonging in an inclusive place with an amazing history and a sharp focus on our future. Our connected culture is who we are and how we work together to achieve our strategies, accelerate our transformation, and achieve extraordinary results. It’s an exciting time to be a part of H&R Block!

What you'll do.

As a seasonal Operations Technical Specialist, you will play a key role in supporting office readiness across H&R Block’s tax office network. You will be responsible for executing hands-on operational and technical tasks, including basic technology setup, supply delivery, routine maintenance, and support for office openings, closures, and relocations. Working closely with field leadership, you will ensure offices meet brand standards and are equipped for successful operation throughout the tax season.

Day to day, you’ll…

  • Perform basic building maintenance such as replacing light bulbs, replacing ceiling tiles, cleaning HVAC vents, conducting minor low-voltage electrical work and repairing minor damages

  • Deliver supplies and materials to and from tax office locations in a timely and organized manner

  • Support the annual set up and closing of seasonal tax offices, including setting up the office according to the planogram, installing window clings, electrical lightboxes, and open signs, ensuring office cleanliness, performing custodial work, and confirming offices meet overall brand standards

  • Set up, shut down, and provide ongoing support for PC hardware across multiple office locations with guidance from the District Operation Coordinator and Operations Technical Analyst

  • Maintain an inventory of district resources

  • Track and control hot spare computer equipment in the district

  • Document hardware problems and their resolution within the ticketing system

  • Maintain up-to-date technical knowledge of the department’s supported products and systems

  • Participate in all required training relevant to the position and perform other duties as assigned

What you'll bring to the team.

Education:

  • High school diploma or equivalent

Work Experience:

  • Knowledge of Outlook and Microsoft Suite applications, which may include virtual tools

  • Basic IT knowledge including demonstrated ability to set up, maintain, and troubleshoot computer hardware

  • Must have reliable transportation to travel between office locations as required

  • Must be able to work independently

  • Must be able to lift 55 pounds

  • Demonstrated decision-making, analytical, and problem-solving skills

  • Demonstrated organization, prioritization, and project coordination skills

  • Effectively demonstrate oral, written, and interpersonal communication skills; ability to interact with all levels of associates

  • Effective time management and multi-tasking skills

  • Ability to follow direction

Why work for us

Since 1955, we have been leaders in tax preparation, financial services, and small business solutions. With 70,000 associates and 9,000 retail tax locations across North America, Australia, Ireland, and India, we have helped millions of clients and countless communities. If you embrace challenges as opportunities, value winning as a team, and seek to make a meaningful difference, join us on our journey. You’ll reap the rewards of helping others along with competitive compensation and benefits to support your health and well-being. Specific benefits may vary based on your role. For detailed eligibility requirements and benefits information, visit blockbenefits.com ( . Equal Opportunity Employer: H&R Block does not tolerate discrimination based on a person’s race, color, religion, ancestry, age, sex/gender (including pregnancy, childbirth, related medical conditions and sex-based stereotypes and transgender status), sexual orientation, gender identity or expression, service in the Armed Forces, national origin, physical or mental disability, genetic information, citizenship status or any other status protected by law.

Pay Range Information

The pay range for this position is listed below. Local minimum wage laws apply. This information is posted pursuant to local requirements to provide applicants with information about what they might be eligible to receive. Individual pay decisions will depend on job-related factors such as experience, education, skill, performance, and geographic location where work will be performed. Successful candidates may be able to participate in one or more incentive compensation or short-term incentive plans, which could generate additional earnings in accordance with the terms of each plan. Qualifying associates can enroll themselves and/or their eligible dependents in medical and prescription drug coverage; can participate in the H&R Block Retirement Savings Plan (401(k) Plan), the Employee Assistance Program, (virtual) fitness center programs, and the associate discount program; are automatically enrolled in Business Travel Accident Insurance; and receive Associate Tax Prep benefit.

Pay Range

$19.28 - $28.89

View Now
 

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