1,710 Technical Projects jobs in the United States

Title Code:

Manager: Technical Projects

JOB SUMMARY
Plans, oversees and leads Technology Division project(s) from ideation through to completion. Responsible for the creation, organization, execution and completion of specific projects. Includes interaction with internal and external stakeholders, setting deadlines, communicating project status with supervisor, ensuring projects stay on track and on budget, and managing several moving project parts simultaneously. Communicates, makes decisions and monitors the progress over the course of the project to stay on task and on schedule. Manages all aspects of projects to include scope, schedule, budget, risk, quality and resources. Additionally, maintains current knowledge of industry and regulatory trends and developments for application to responsibilities under their charge.

Additional Work Days/Hours
Based on the assignment, the following additional work days and/or hours may be required as needed:

• Ability to work flexible schedules
• Emergencies
• Evenings/Nights
• Extended hours
• Holidays
• Inclement weather conditions
• On call
• Outside of normal business hours
• Overtime as needed
• Peak season
• Weekends

ESSENTIAL DUTIES/RESPONSIBILITIES

• Assists in the definition of project scope and goals; defines project tasks and resource requirements.
• Develops full scale project plans; creates long and short-term plans, setting targets for milestones.
• Assigns resources and directs the workflow among staff members on all office projects to ensure efficient and timely completion of work.
• Assembles and coordinates project staff, delegates tasks, ensures completion of tasks on time and provides direction and support to project team.
• Plans and schedules project timelines; adjust schedules and targets on the project as needed. Tracks project performance, specifically to analyze the successful completion of short and long-term goals.
• Project evaluations and assessment of results and performs quality assurance.
• Identifies, communicates, and manages potential risks of projects.
• Monitors constantly and reports progress of the project to stakeholders. Presents reports defining project progress, problems and solutions.
• Implements and manages project changes and interventions to achieve project outputs.
• Be a primary contributor within the Project Management Office (PMO). Contribute to the overall maturation of the project management capabilities within the organization.
• Performs other related duties as assigned within the same classification or lower.

MINIMUM QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education

• Bachelor's Degree in information systems, business or a related field of education from a regionally accredited college or university required;
• Or an equivalent combination of education and experience which provides the required knowledge, skills, and abilities deemed sufficient to prepare the employee to successfully perform the duties of the position.

Experience

• Five (5) years demonstrated project management experience, preferably in a public school environment required; and
• Three (3) years experience in a supervisory or management role required; and
• Experience managing ERP-related projects such as implementations or upgrades preferred;
• Or an equivalent combination of education and experience which provides the required knowledge, skills, and abilities deemed sufficient to prepare the employee to successfully perform the duties of the position.

Knowledge, Skills, Abilities and Other Characteristics

• Proven ability to work effectively within a team environment on multiple projects simultaneously.
• Excellent communications skills and the ability to work with administrative, instructional and technical personnel of all levels of technological expertise.
• Excellent project management skills.
• Excellent organization and leadership skills.
• Demonstrated ability to effectively work and communicate with diverse populations.
• Demonstrated proficiency with business technology applications (e.g. Video/Web Conferencing, Microsoft Office Suite -Word, Excel, Outlook, Visio, and/or PowerPoint preferred).

Licenses and Certifications
Employee must retain active licenses, certifications, and enrollment as a condition of employment.

• Hold or be eligible for Project Management Professional (PMP) Certification issued by Project Management Institute (PMI) required.
• Hold or be eligible for Driver's License (DL) Class C Non-Commercial issued by Maryland or State of Legal Residence (MVA/DMV) required; and
• Proof of a good driving record required.
• Daily access to reliable transportation.

Driving Requirements

• Driving is required to conduct bona fide Board business that is within the scope of employment in this position.
• Personal Vehicle

LEADERSHIP ROLE

• First level supervisor

Management Duties/Responsibilities

• Interviews, selects, and trains employees.
• Directs the work of employees.
• Assess employees' performance (productivity/efficiency) to make promotional recommendation/other status changes.
• Plans the work.

PHYSICAL DEMANDS/WORKING CONDITIONS
The physical demands and working conditions described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands

• Standing: over 2/3 percent of the time
• Walking: over 2/3 percent of the time
• Sitting: under 1/3 percent of the time
• Using hands to handle or feel: between 1/3 and 2/3 percent of the time
• Pinching (fine motor skills): under 1/3 percent of the time
• Wrist deviation: between 1/3 and 2/3 percent of the time
• Keyboarding: under 1/3 percent of the time
• Pushing: under 1/3 percent of the time
• Pulling: under 1/3 percent of the time
• Reaching (with hands and/or arms): between 1/3 and 2/3 percent of the time
• Climbing (Ascend/Descend): between 1/3 and 2/3 percent of the time
• Balancing: between 1/3 and 2/3 percent of the time
• Stooping: between 1/3 and 2/3 percent of the time
• Kneeling: under 1/3 percent of the time
• Crouching: under 1/3 percent of the time
• Crawling: under 1/3 percent of the time
• Bending: between 1/3 and 2/3 percent of the time
• Twisting: between 1/3 and 2/3 percent of the time
• Squatting: under 1/3 percent of the time
• Talking: under 1/3 percent of the time
• Hearing: under 1/3 percent of the time
• Smelling: under 1/3 percent of the time
• Repetitive Motions: between 1/3 and 2/3 percent of the time
• Eye/Hand/Foot Coordination: between 1/3 and 2/3 percent of the time
• As required by the duties and responsibilities of the position.

Vision
The vision demands with correction described here are representative of those that must be met to successfully perform the essential functions of this job.

• Color vision (ability to identify/distinguish colors)

Work Environment
Location

• Office, school or similar indoor environment: over 2/3 percent of the time
• Outdoor environment: under 1/3 percent of the time
• Street environment (near moving traffic): under 1/3 percent of the time
• Construction site: under 1/3 percent of the time
• Confined space: under 1/3 percent of the time
• In the community (homes, businesses, etc.): under 1/3 percent of the time
• Warehouse environment: under 1/3 percent of the time
• Temperature Change: under 1/3 percent of the time

Exposure

• Outdoor weather conditions: under 1/3 percent of the time
• Extreme cold (below 32 degrees): under 1/3 percent of the time
• Work near moving mechanical parts: between 1/3 and 2/3 percent of the time
• Work in high, precarious places: between 1/3 and 2/3 percent of the time up to 40 feet on vertical ladder/scaffolding
• Fumes or airborne particles: between 1/3 and 2/3 percent of the time
• Toxic or caustic chemicals, substances, or waste: under 1/3 percent of the time
• Risk of electrical shock: under 1/3 percent of the time
• Vibration: under 1/3 percent of the time

Noise Level

• Moderate: between 1/3 and 2/3 percent of the time

Weight & Force
Lifting and carrying requirements

• Up to 50 pounds: under 1/3 percent of the time

Travel Requirements

• N/A

JOB INFORMATION

Approved Date: 4/1/2025Established Date: 6/1/2023Title Code: B05541Title: MANAGER: TECHNICAL PROJECTSAlternate Title: Manager: Technical ProjectsReports to Generic: DirectorReports to Specific: DIRECTOR: PROJECT MANAGEMENT OFFICE

ORGANIZATION

Division: TechnologyBusiness Unit: Project ManagementDepartment: Negotiated Agreement: N/A

HR JOB INFORMATION

Unit: VDays Worked: 260FLSA Exemption Status: ExemptGrade:
PG08

Click HERE to view Terms of Employment, Benefits and Salary Scale. Scroll down to locate (Unit 5 - Professional Staff)
Essential Job: Months Worked: 12Hours Worked: 8Job Family: ManagementSub-Function: Manager

VR# 24132

Job DescriptionJob Description

Technical Projects Manager - SonSet Solutions

Here at SonSet Solutions, we use technology to spread the gospel of Jesus Christ worldwide. Use your leadership and technical skills to guide radio broadcast projects that advance the gospel. Lead our Broadcast Solutions Team in developing and delivering radio technology that empowers ministries to fulfill the Great Commission.

About the candidate

• Called to serve in missions
• Experienced in technical team supervision and project management
• Skilled in managing production schedules and logistics
• Organized and capable of meeting project deadlines
• Able to align technical solutions with ministry objectives
• Background in broadcast engineering, installation, or maintenance ()

How one Will Serve

• Manage the Broadcast Solutions Team and all radio-related projects
• Lead consultations, design, and implementation of radio systems
• Oversee purchasing, production, repair, and shipping of equipment
• Coordinate partner relationships and track equipment orders
• Maintain quality control of all broadcast equipment
• Lead BST planning and budgeting efforts annually

Requirements and Information

• A follower of Jesus Christ with a heart for the gospel
• Committed to SonSet Solutions’ Statement of Faith
• Full-time position, onsite in Elkhart, Indiana
• Financial support-raising required for role

Technical Projects Manager - SonSet Solutions

Here at SonSet Solutions, we use technology to spread the gospel of Jesus Christ worldwide. Use your leadership and technical skills to guide radio broadcast projects that advance the gospel. Lead our Broadcast Solutions Team in developing and delivering radio technology that empowers ministries to fulfill the Great Commission.

About the candidate
• Called to serve in missions
• Experienced in technical team supervision and project management
• Skilled in managing production schedules and logistics
• Organized and capable of meeting project deadlines
• Able to align technical solutions with ministry objectives
• Background in broadcast engineering, installation, or maintenance (preferred)

How one Will Serve
• Manage the Broadcast Solutions Team and all radio-related projects
• Lead consultations, design, and implementation of radio systems
• Oversee purchasing, production, repair, and shipping of equipment
• Coordinate partner relationships and track equipment orders
• Maintain quality control of all broadcast equipment
• Lead BST planning and budgeting efforts annually

Requirements and Information
• A follower of Jesus Christ with a heart for the gospel
• Committed to SonSet Solutions' Statement of Faith
• Full-time position, onsite in Elkhart, Indiana
• Financial support-raising required for role

**About Lumen**
Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress.
We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.
**The Role**
The Technical Projects Coordinator coordinates efforts between teams, both internal and external, in order to effectively and efficiently deliver projects according to plan.
**The Main Responsibilities**
+ The Technical Projects Coordinator will assist with tracking and reporting of assigned projects.
+ Interfaces with team members and vendors/suppliers to ensure, but not limited to the following: support, scheduling, milestone achievement, development processes and goals, assist in procurement of specialized equipment, equipment tracking, related services and agreements, purchase orders, and specific procedures support for implementation
+ Collaboratively adapts existing and develop new project plans, processes and communication standards for the engineering teams
+ Manages the formulation and ongoing tracking of each assigned project.
+ Inventory Control/Asset Management
+ Other duties as assigned
**What We Look For in a Candidate**
+ Strong people skills and able to work in a group/team environment
+ Good written and verbal skills - required to gather/relay information on a regular basis.
+ Able to work at computer for extended periods while working on reports, schedules, and spreadsheets.
+ At least three years relevant work experience
+ Proficient level of experience using Microsoft Office Suite (EXCEL, OUTLOOK & WORD)
+ Must possess a valid driver's license and have a clean driving record
+ 3-5 years of related experienc
+ Able to work onsite at our office located in Herndon, VA
Security Requirements
+ US Citizenship required.
+ Active Top Secret Clearance (to be considered for this role)
+ Must meet eligibility requirements for access to classified information (applicants selected will be subject to a government security investigation)
**Compensation**
This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors
Location Based Pay Ranges:
$62,700 - $83,600 in these states: VA
Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process
Learn more about Lumen's:
+ Benefits ( Bonus Structure
#LI-Onsite
**What to Expect Next**
Requisition #:
**Background Screening**
If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page ( . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
**Equal Employment Opportunities**
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
**Disclaimer**
The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.
In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.
**Application Deadline**
10/13/2025

Our client is seeking an accomplished Senior Program Manager with a strong technical background to lead complex, cross-functional technology initiatives. This is a fully remote position, offering the flexibility to work from anywhere while driving critical project outcomes. You will be responsible for the planning, execution, and successful delivery of large-scale technical programs, ensuring alignment with strategic business objectives. This includes defining program scope, managing timelines and budgets, identifying and mitigating risks, and coordinating efforts across multiple engineering teams, product managers, and external stakeholders. The ideal candidate possesses exceptional leadership, communication, and organizational skills, with a proven track record of delivering intricate technical projects on time and within budget. You will be adept at navigating complex technical landscapes, facilitating clear communication between technical and non-technical teams, and fostering a collaborative project environment. Experience with agile methodologies, software development lifecycles, and various project management tools is essential. You will also be responsible for stakeholder management, progress reporting, and ensuring seamless integration of project deliverables. This role requires a strategic thinker who can anticipate challenges, proactively implement solutions, and drive continuous improvement in project management processes. We are looking for a results-oriented professional who thrives in a dynamic, fast-paced environment and is passionate about driving technological innovation through effective program execution.

Responsibilities:

• Lead the planning, execution, and delivery of complex technical programs.
• Define program scope, objectives, and deliverables in collaboration with stakeholders.
• Develop and manage detailed program schedules, budgets, and resource allocation.
• Identify, assess, and mitigate program risks and dependencies.
• Coordinate and manage cross-functional teams, including engineering, product, and design.
• Facilitate effective communication and collaboration among all program participants.
• Track program progress, provide regular status updates, and manage stakeholder expectations.
• Ensure adherence to project management best practices and methodologies (e.g., Agile, Scrum).
• Drive process improvements and best practices in program management.
• Contribute to strategic planning and roadmap development for technical initiatives.

Qualifications:

• Bachelor's degree in Computer Science, Engineering, Business, or a related field. Master's degree preferred.
• 8+ years of experience in program management, with a strong emphasis on technical projects.
• Proven experience managing large-scale software development, infrastructure, or product development programs.
• In-depth knowledge of Agile/Scrum methodologies and project management tools (e.g., Jira, Asana).
• Excellent leadership, communication, negotiation, and interpersonal skills.
• Strong understanding of software development lifecycles and technology trends.
• Ability to manage multiple complex projects simultaneously.
• PMP, CSM, or equivalent certification is a plus.
• Demonstrated ability to drive results and manage complex stakeholder relationships.

Our client is seeking a highly experienced and results-driven Senior Program Manager to lead complex technical projects in a remote-first capacity. This role is critical for overseeing the planning, execution, and successful delivery of multifaceted technology initiatives from conception to completion. You will be responsible for managing cross-functional teams, ensuring projects are delivered on time, within budget, and to the highest quality standards. The ideal candidate possesses a strong background in project management methodologies, a deep understanding of technology lifecycles, and exceptional leadership and communication skills.

Responsibilities:

• Lead the planning, execution, and successful delivery of multiple large-scale technical projects simultaneously.
• Develop comprehensive project plans, including scope, objectives, timelines, resource allocation, and budgets.
• Manage project risks and issues, implementing mitigation strategies to ensure project success.
• Facilitate effective communication and collaboration among project teams, stakeholders, and leadership.
• Ensure adherence to project management best practices and methodologies (e.g., Agile, Waterfall).
• Monitor project progress, track key performance indicators (KPIs), and provide regular status reports.
• Manage vendor relationships and contract negotiations as required.
• Lead and motivate project teams, fostering a collaborative and productive work environment.
• Identify and implement process improvements to enhance project delivery efficiency.
• Ensure projects align with strategic business objectives and deliver intended value.

Qualifications:

• Bachelor's degree in Computer Science, Engineering, Business Administration, or a related field. PMP or Agile certification strongly preferred.
• Minimum of 8 years of progressive experience in project management, with at least 5 years managing complex technical projects.
• Proven track record of successfully delivering large-scale software development, infrastructure, or technology implementation projects.
• In-depth knowledge of project management principles, tools, and techniques.
• Experience with Agile and Waterfall development methodologies.
• Exceptional leadership, team management, and stakeholder management skills.
• Strong analytical, problem-solving, and decision-making abilities.
• Excellent communication, presentation, and negotiation skills.
• Ability to manage budgets and resources effectively.
• Demonstrated ability to thrive in a remote work environment, requiring strong self-discipline and organizational skills.

This is a fully remote position, offering the flexibility to work from anywhere in the US. Join our innovative team and drive the success of critical technology initiatives.

Our client is a leading technology innovator seeking a highly accomplished Senior Program Manager, Technical Projects to oversee the strategic execution of critical product development initiatives. This role demands a proven leader with extensive experience in managing complex, cross-functional technical projects from conception through to successful launch. You will be responsible for defining project scope, objectives, and deliverables, ensuring alignment with business strategy and stakeholder expectations. The ideal candidate will excel at developing detailed project plans, managing timelines, budgets, and resources, and proactively identifying and mitigating risks. You will lead and motivate project teams, fostering a collaborative and high-performance environment, and ensure clear and consistent communication across all levels of the organization, including executive stakeholders. This position requires a deep understanding of software development lifecycles, agile methodologies, and modern project management tools. You will be adept at stakeholder management, negotiation, and conflict resolution, ensuring that project goals are met on time and within budget. Experience in managing hardware or software integration projects is highly desirable. The Senior Program Manager will also be responsible for establishing and refining project management best practices, processes, and reporting mechanisms to drive continuous improvement. This is an excellent opportunity to lead impactful projects that shape the future of our client's product offerings in San Diego, California, US .

Core Responsibilities:

• Lead the planning, execution, and delivery of complex technical projects and programs.
• Define project scope, goals, and deliverables that support business objectives.
• Develop and manage detailed project plans, including schedules, budgets, and resource allocation.
• Identify, assess, and mitigate project risks and issues proactively.
• Facilitate cross-functional team collaboration and ensure effective communication.
• Manage stakeholder expectations and provide regular project status updates to senior leadership.
• Implement and adhere to project management best practices and methodologies (e.g., Agile, Scrum, Waterfall).
• Oversee vendor and third-party relationships related to project execution.
• Conduct post-project evaluations and identify lessons learned for future initiatives.
• Drive process improvements within the project management function.
• Ensure successful product launches and adoption.

COMPANY BACKGROUND

Love. It’s what makes Subaru, Subaru®. As a leading auto brand in the US, we strive to be More Than a Car Company®. Subaru believes in being a positive force in the communities in which we live and work, not just with donations but with actions that set an example for others to follow. That’s what we call our Subaru Love Promise®.

Subaru is a globally renowned automobile manufacturer known for its commitment to innovation, safety, and sustainability. With a rich history dating back to 1953, Subaru has consistently pushed the boundaries of automotive engineering to deliver vehicles that offer not only exceptional performance but also a unique blend of utility and adventure.

Subaru's company culture is built on collaboration, diversity, and a shared passion for our product. We foster an inclusive environment that encourages employees to bring their unique perspectives and talents to the table. Our team members are driven by a common goal: to create exceptional vehicles that inspire and delight our customers.

SUMMARY

Manages all projects related to ongoing open technical concerns related to Subaru vehicles. Monitors all incoming field reports including electronic Quality Monitoring Reports, claims, Technical Helpline cases, Customer Advocacy Department cases, District Service Quality Manager reports, 2/10 cases, and Key Retailer Contact Reports to identify new and developing quality trends. Compiles all related data into usable models for use by Subaru of America, North American Subaru Inc. / Fast Action & Solution Team, Subaru of Indiana Automotive, and Subaru Corporation to speed identification of the root cause behind the trend. Enters SBR Technical Reports to provide flag-up to SBR on newly identified quality trends. Works with the Field Quality Assurance Analysis Manager and FQA Manager to improve/create Information Technology reporting to identify quality concerns related to the body electrical system. (Body Electrical Team).

MAJOR RESPONSIBILITIES

• Manages staff in effectively mining data from multiple systems, groups and defines relationships, and develops data models illustrating trending and possible interrelated concerns.

• Serves as a focal point to bring together, coordinate, and track current status of technical information and investigations being conducted by District Service Quality Managers (DSQMs), North American Subaru, Inc. (NASI) / Fast Action & Solution Team (FAST) Quality Monitoring Reports (QRAs), and Technical Helpline (Techline).

• Coordinates and takes lead with DSQMs, NASI / FAST, Subaru Corporation (SBR), and Subaru of Indiana Automotive (SIA) to gather additional details of developing technical issues and discusses early countermeasure implementation.

• Understands and communicates well within Japanese culture / environment.

• Brings non-technical customer and retailer issues, including design issues reported, to the attention of appropriate parties by working with NASI Field Safety and Compliance (FSC), Parts Department, Product Management Department, Customer Advocacy Department (CAD), and Subaru of America (SOA) executive management. Understands the scope of data necessary to effectively communicate potential quality issues to responsible parties who can affect current production and future product targets.

• Presents technical updates to various groups in the field about the current technical project status and projected completion targets.

• Partners with Field Quality Assurance Analysis (FQAA) and Field Quality Assurance (FQA) Manager with improving existing Information Technology (IT) reports and the creation of new IT reports to monitor emerging quality trends in Subaru products.

REQUIRED SKILLS AND RESPONSIBILITIES

• Participates in periodic quality improvement meetings.

• Communicates with various levels of manufacturing and engineering that are responsible for service-related and product quality matters.

• Remains prepared and capable of being called upon to serve as corporate representative for legal cases.

• Reviews manufacturer recommendations for field implementation of quality improvements, provides feedback on procedures, and evaluates effectiveness.

• Attends retailer visits with DSQMs to gather firsthand product quality feedback on concerns in and out of warranty.

• Assists with port or other vehicle rectification activities and participates in Customer Acceptance Program (CAP) drives or other quality assurance- (QA)-related activities, as needed.

• Manages and prioritizes multiple projects concurrently.

QUALIFICATIONS

• Strong written and verbal communication skills as well as strong presentation skills.

• Ability to multi-task and prioritize while working in a fast-paced, team-based environment.

• Excellent analytical and computer skills (particularly Microsoft Office with particular focus on Excel).

• Strong knowledge of all Service Department functional areas, as well as other departments involved with product matters that affect short- and long-term quality and customer satisfaction issues.

• Ability to understand and communicate well within Japanese culture / environment.

• Working knowledge of Japanese language Preferred

• Subaru Senior Master certification or other manufacturer similar certifications, Required and Automotive Service Excellence (ASE) Automobile & Light Truck Certifications (A1 - A8) - Master Automobile Technician, Required.

EDUCATION/EXPERIENCE REQUIREMENTS: Bachelor's Degree from an accredited college/university in automotive/technical field required and 6-8 years' experience.

WORK ENVIRONMENT

• Required Travel: 15% International and Domestic travel required

• Physical Demands: Able to operate automatic and manual transmission vehicles and lift up to approximately 50 lbs. Must have adequate hearing and vision capabilities.

• Internal Work Environment: Must be approved as an "Authorized Driver" by Risk Mgmt. to operate vehicle prior to vehicle operation.

COMPENSATION: The recruiting base salary range for this full-time position is $92100 - $ / year. Within the range, individual pay is determined by factors, including job-related skills, experience, and relevant education or training. (Internal Job Grade: M1)

WHY JOIN US? In addition to competitive salary, Subaru offers an amazing benefits package that includes:

Total Rewards & Benefits:

• Medical, Dental, Vision Plans

• Pension, Profit Sharing, and 401K Match Offerings

• 15 Vacation days, 5 Floating Holidays, and 5 Sick days, and 9 Company Holidays

• Tuition Reimbursement Program: 15,000 yearly benefit

• Vehicle Discount Programs

  Learning & Development:

• Professional growth and development opportunities

• Direct partnership with senior leadership

• Formal Mentorship Program

• LinkedIn Learning License

  Visit our Careers landing page for additional information about our compensation and benefit programs.

COMPANY BACKGROUND

Love. It's what makes Subaru, Subaru®. As a leading auto brand in the US, we strive to be More Than a Car Company®. Subaru believes in being a positive force in the communities in which we live and work, not just with donations but with actions that set an example for others to follow. That's what we call our Subaru Love Promise®.

Subaru is a globally renowned automobile manufacturer known for its commitment to innovation, safety, and sustainability. With a rich history dating back to 1953, Subaru has consistently pushed the boundaries of automotive engineering to deliver vehicles that offer not only exceptional performance but also a unique blend of utility and adventure.

Subaru's company culture is built on collaboration, diversity, and a shared passion for our product. We foster an inclusive environment that encourages employees to bring their unique perspectives and talents to the table. Our team members are driven by a common goal: to create exceptional vehicles that inspire and delight our customers.

SUMMARY

Manages all projects related to ongoing open technical concerns related to Subaru vehicles. Monitors all incoming field reports including electronic Quality Monitoring Reports, claims, Technical Helpline cases, Customer Advocacy Department cases, District Service Quality Manager reports, 2/10 cases, and Key Retailer Contact Reports to identify new and developing quality trends. Compiles all related data into usable models for use by Subaru of America, North American Subaru Inc. / Fast Action & Solution Team, Subaru of Indiana Automotive, and Subaru Corporation to speed identification of the root cause behind the trend. Enters SBR Technical Reports to provide flag-up to SBR on newly identified quality trends. Works with the Field Quality Assurance Analysis Manager and FQA Manager to improve/create Information Technology reporting to identify quality concerns related to the body electrical system. (Body Electrical Team).

MAJOR RESPONSIBILITIES

• Manages staff in effectively mining data from multiple systems, groups and defines relationships, and develops data models illustrating trending and possible interrelated concerns.
• Serves as a focal point to bring together, coordinate, and track current status of technical information and investigations being conducted by District Service Quality Managers (DSQMs), North American Subaru, Inc. (NASI) / Fast Action & Solution Team (FAST) Quality Monitoring Reports (QRAs), and Technical Helpline (Techline).
• Coordinates and takes lead with DSQMs, NASI / FAST, Subaru Corporation (SBR), and Subaru of Indiana Automotive (SIA) to gather additional details of developing technical issues and discusses early countermeasure implementation.
• Understands and communicates well within Japanese culture / environment.
• Brings non-technical customer and retailer issues, including design issues reported, to the attention of appropriate parties by working with NASI Field Safety and Compliance (FSC), Parts Department, Product Management Department, Customer Advocacy Department (CAD), and Subaru of America (SOA) executive management. Understands the scope of data necessary to effectively communicate potential quality issues to responsible parties who can affect current production and future product targets.
• Presents technical updates to various groups in the field about the current technical project status and projected completion targets.
• Partners with Field Quality Assurance Analysis (FQAA) and Field Quality Assurance (FQA) Manager with improving existing Information Technology (IT) reports and the creation of new IT reports to monitor emerging quality trends in Subaru products.

REQUIRED SKILLS AND RESPONSIBILITIES

• Participates in periodic quality improvement meetings.
• Communicates with various levels of manufacturing and engineering that are responsible for service-related and product quality matters.
• Remains prepared and capable of being called upon to serve as corporate representative for legal cases.
• Reviews manufacturer recommendations for field implementation of quality improvements, provides feedback on procedures, and evaluates effectiveness.
• Attends retailer visits with DSQMs to gather firsthand product quality feedback on concerns in and out of warranty.
• Assists with port or other vehicle rectification activities and participates in Customer Acceptance Program (CAP) drives or other quality assurance- (QA)-related activities, as needed.
• Manages and prioritizes multiple projects concurrently.

QUALIFICATIONS

• Strong written and verbal communication skills as well as strong presentation skills.
• Ability to multi-task and prioritize while working in a fast-paced, team-based environment.
• Excellent analytical and computer skills (particularly Microsoft Office with particular focus on Excel).
• Strong knowledge of all Service Department functional areas, as well as other departments involved with product matters that affect short- and long-term quality and customer satisfaction issues.
• Ability to understand and communicate well within Japanese culture / environment.
• Working knowledge of Japanese language Preferred
• Subaru Senior Master certification or other manufacturer similar certifications, Required and Automotive Service Excellence (ASE) Automobile & Light Truck Certifications (A1 - A8) - Master Automobile Technician, Required.

EDUCATION/EXPERIENCE REQUIREMENTS: Bachelor's Degreefrom an accredited college/university in automotive/technical field required and 6-8 years' experience.

WORK ENVIRONMENT

• Required Travel: 15% International and Domestic travel required
• Physical Demands: Able to operate automatic and manual transmission vehicles and lift up to approximately 50 lbs. Must have adequate hearing and vision capabilities.
• Internal Work Environment: Must be approved as an "Authorized Driver" by Risk Mgmt. to operate vehicle prior to vehicle operation.

COMPENSATION: The recruiting base salary range for this full-time position is $92100 - $ / year. Within the range, individual pay is determined by factors, including job-related skills, experience, and relevant education or training. (Internal Job Grade: M1)

WHY JOIN US? In addition to competitive salary, Subaru offers an amazing benefits package that includes:

Total Rewards & Benefits:

• Medical, Dental, Vision Plans
• Pension, Profit Sharing, and 401K Match Offerings
• 15 Vacation days, 5 Floating Holidays, and 5 Sick days, and 9 Company Holidays
• Tuition Reimbursement Program: 15,000 yearly benefit
• Vehicle Discount Programs

Learning & Development:

• Professional growth and development opportunities
• Direct partnership with senior leadership
• Formal Mentorship Program
• LinkedIn Learning License

Visit our Careers landing page for additional information about our compensation and benefit programs.