40,403 Technical Role jobs in the United States
Technical Specialist/Technical Expert
Posted 14 days ago
Job Viewed
Job Description
Job Summary:
An Animal Research Technician working with the Biocontainment Livestock Team and supporting a Biocontainment and BioPharma Research environment at the Zoetis Richland, Michigan site. Primary species of responsibility are cattle and swine but may also include small ruminants. Must properly use and maintain all necessary equipment and follow proper techniques as determined by departmental SOPs and institutional Policies.
Responsibilities:
- Perform all phases of animal experiments associated with the discovery and/or development of animal health products.
- Sets up and performs a variety of animal activities, including husbandry, sample collection, processing analysis, data handling, record keeping, and laboratory and instrument maintenance in accordance with applicable Animal Welfare and GXP policies.
- Carries out duties according to protocol and applicable SOPs. Assist with all aspects of study execution including but not limited to: in-vivo study protocol review; animal procurement; biological sample collection and data collection in accordance with regulatory requirements.
- Clean and disinfect penning and rooms.
- Utilizes knowledge of how functional areas are used and maintained in the completion of research protocols.
- Responsible for all steps of room maintenance related to studies, with priority on cleaning and disinfecting.
- Communicate with and assists managers and researchers and supports the clinical veterinarians with all aspects of veterinary care.
- Helps onboard new employees and serve as a mentor.
- Provide training in standard animal procedures which may include handling, dosing, biological sampling, euthanasia, necropsy and biosecurity.
- Identify and implement process improvements and share knowledge and expertise with others in work group.
- Operate a variety of equipment, including, but not limited to, powered lift trucks, farm vehicles, and animal handling equipment.
- High School Diploma or Equivalent
- Flexibility, enthusiasm and adaptability within the work environment, and a track record of successfully working in a fast-paced setting involving multiple projects and tasks
- Demonstrated math and reading comprehension required.
- Veterinary technician license/certification
- Previous experience in an animal research setting
- Previous experience working with infectious disease models in a biocontainment and or biopharma facility.
- Basic computer skills including navigating the internet and communicating via email.
- Ability to lift 50 Ibs routinely
- Weekend and holiday work expected and performed on rotation.
- Ability to withstand frequent twisting and bending throughout the day
- Must be able and willing to start work as early as 4:30am as appropriate
- Role requires the usage of Personal Protective Equipment (PPE) and a very high level of personal hygiene to be maintained while at work
Full time
Regular
Colleague
Any unsolicited resumes sent to Zoetis from a third party, such as an Agency recruiter, including unsolicited resumes sent to a Zoetis mailing address, fax machine or email address, directly to Zoetis employees, or to Zoetis resume database will be considered Zoetis property. Zoetis will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume.
Zoetis will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. This includes any Agency that is an approved/engaged vendor but does not have the appropriate approvals to be engaged on a search.
Zoetis is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status or any other protected classification. Disabled individuals are given an equal opportunity to use our online application system. We offer reasonable accommodations as an alternative if requested by an individual with a disability. Please contact Zoetis Colleague Services at to request an accommodation. Zoetis also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as employment eligibility verification requirements of the Immigration and Nationality Act. All applicants must possess or obtain authorization to work in the US for Zoetis. Zoetis retains sole and exclusive discretion to pursue sponsorship for the acquisition or maintenance of nonimmigrant status and employment eligibility, considering factors such as availability of qualified US workers. Individuals requiring sponsorship must disclose this fact. Please note that Zoetis seeks information related to job applications from candidates for jobs in the U.S. solely via the following: (1) our company website at site, or (2) via email to/from addresses using only the Zoetis domain of "@zoetis.com". In addition, Zoetis does not use Google Hangout for any recruitment related activities. Any solicitation or request for information related to job applications with Zoetis via any other means and/or utilizing email addresses with any other domain should be disregarded. In addition, Zoetis will never ask candidates to make any type of personal financial investment related to gaining employment with Zoetis.
Technical Specialist/Technical Expert
Posted 14 days ago
Job Viewed
Job Description
Role Description
Job Summary:
An Animal Research Technician working with the Biocontainment Livestock Team and supporting a Biocontainment and BioPharma Research environment at the Zoetis Richland, Michigan site. Primary species of responsibility are cattle and swine but may also include small ruminants. Must properly use and maintain all necessary equipment and follow proper techniques as determined by departmental SOPs and institutional Policies.
Responsibilities:
- Perform all phases of animal experiments associated with the discovery and/or development of animal health products.
- Sets up and performs a variety of animal activities, including husbandry, sample collection, processing analysis, data handling, record keeping, and laboratory and instrument maintenance in accordance with applicable Animal Welfare and GXP policies.
- Carries out duties according to protocol and applicable SOPs. Assist with all aspects of study execution including but not limited to: in-vivo study protocol review; animal procurement; biological sample collection and data collection in accordance with regulatory requirements.
- Clean and disinfect penning and rooms.
- Utilizes knowledge of how functional areas are used and maintained in the completion of research protocols.
- Responsible for all steps of room maintenance related to studies, with priority on cleaning and disinfecting.
- Communicate with and assists managers and researchers and supports the clinical veterinarians with all aspects of veterinary care.
- Helps onboard new employees and serve as a mentor.
- Provide training in standard animal procedures which may include handling, dosing, biological sampling, euthanasia, necropsy and biosecurity.
- Identify and implement process improvements and share knowledge and expertise with others in work group.
- Operate a variety of equipment, including, but not limited to, powered lift trucks, farm vehicles, and animal handling equipment.
Qualifications:
- High School Diploma or Equivalent
- Flexibility, enthusiasm and adaptability within the work environment, and a track record of successfully working in a fast-paced setting involving multiple projects and tasks
- Demonstrated math and reading comprehension required.
Desirable attributes:
- Veterinary technician license/certification
- Previous experience in an animal research setting
- Previous experience working with infectious disease models in a biocontainment and or biopharma facility.
- Basic computer skills including navigating the internet and communicating via email.
Physical Position Requirements:
- Ability to lift 50 Ibs routinely
- Weekend and holiday work expected and performed on rotation.
- Ability to withstand frequent twisting and bending throughout the day
- Must be able and willing to start work as early as 4:30am as appropriate
- Role requires the usage of Personal Protective Equipment (PPE) and a very high level of personal hygiene to be maintained while at work
Any unsolicited resumes sent to Zoetis from a third party, such as an Agency recruiter, including unsolicited resumes sent to a Zoetis mailing address, fax machine or email address, directly to Zoetis employees, or to Zoetis resume database will be considered Zoetis property. Zoetis will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume.
Zoetis will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. This includes any Agency that is an approved/engaged vendor but does not have the appropriate approvals to be engaged on a search.
Zoetis is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status or any other protected classification. Disabled individuals are given an equal opportunity to use our online application system. We offer reasonable accommodations as an alternative if requested by an individual with a disability. Please contact Zoetis Colleague Services at to request an accommodation. Zoetis also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as employment eligibility verification requirements of the Immigration and Nationality Act. All applicants must possess or obtain authorization to work in the US for Zoetis. Zoetis retains sole and exclusive discretion to pursue sponsorship for the acquisition or maintenance of nonimmigrant status and employment eligibility, considering factors such as availability of qualified US workers. Individuals requiring sponsorship must disclose this fact. Please note that Zoetis seeks information related to job applications from candidates for jobs in the U.S. solely via the following: (1) our company website at site, or (2) via email to/from addresses using only the Zoetis domain of "@zoetis.com". In addition, Zoetis does not use Google Hangout for any recruitment related activities. Any solicitation or request for information related to job applications with Zoetis via any other means and/or utilizing email addresses with any other domain should be disregarded. In addition, Zoetis will never ask candidates to make any type of personal financial investment related to gaining employment with Zoetis.Technical Specialist 1/Technical Specialist 2/Sr Technical Specialist
Posted 14 days ago
Job Viewed
Job Description
BHE GT&S has an exciting opportunity as a Technical Specialist 1, Technical Specialist 2 or Sr Technical Specialist at our White Oaks general office building in Bridgeport, WV.
Responsibilities
As a Pipeline Integrity Engineering Technical Specialist, you will be involved in both Pipeline Integrity and Corrosion responsibilities.
• In this position you will primarily support integrity projects, Integrity Management Plans, Risk Ranking Plans, Integrity Standards and Procedures, and Corrosion Control Policies / Procedures.
• Evaluate, analyze, and recommend techniques and new technologies to provide effective pipeline integrity programs that ensure compliance with regulatory requirements and BHE GT&S's Standard Operating Procedures (SOPs).
• Database administration as needed (specifically Task Op, Visions, Oracle Web Center Content, Sharepoint, CPDM)
In addition to the responsibilities outlined above and more specifically, The Pipeline Integrity Technical Specialist will:
• Support the in-line inspection program on runs, excavation projects, and data analysis.
• Support various integrity and compliance projects (e.g. pressure tests, guided wave analysis, direct assessments, navigable waterway dive inspections, etc.).
• Participate in and complete compressor station, facility, and site reviews to ensure compliance with federal regulations.
• Review industry best practices and recommend applications for GT&S's system.
• Provide technical troubleshooting and design support for regulated departments.
• Develop work procedure training for integrity assessment tasks.
• Establish and maintain high levels of customer satisfaction by meeting customer needs and pursuing continuous improvement.
• Support compliance programs and make system recommendations.
• Input and/or quality check data from corrosion systems going to risk models.
• Support the atmospheric corrosion review program.
• Support projects involving direct assessments for external corrosion, internal corrosion, and stress corrosion cracking
• Support the development, design, analyze, evaluate, and recommend corrosion control systems, policies, and procedures, to mitigate adverse effects on natural gas transmission.
• Support overall corporate compliance programs and databases
• Support direct assessments for external corrosion, internal corrosion, and stress corrosion cracking
• Perform difficult and complex work requiring a thorough knowledge of the subject matter and significant experience within functional assignment area.
• Schedule and coordinate major segments of complex projects to meet cost and time objectives.
• Plan and conduct work requiring judgment in the independent evaluation selection adaptation and modification of standard techniques procedures and criteria.
• Devise new approaches to problems encountered and develop engineering criteria ensuring compliance with design criteria and standards.
• At high levels of proficiency within this classification incumbents are expected to provide technical expertise and/or team leadership as needed.
• Participate in industry recognized organizations, conferences, and associations.
• Successfully complete leading industry training classes and obtain qualification and certifications
• Performs difficult and complex work requiring strong technical skills and significant knowledge and experience within the functional area or specific engineering discipline.
• Provides expert technical support, direction, and advice in analyzing and evaluating systems, equipment, and programs.
• Plans and conducts work requiring judgment in the independent evaluation, selection, adaptation, and modification of standard techniques, procedures, and criteria.
• Devises new approaches to problems encountered and develops engineering or other field specific criteria, ensuring compliance with design criteria and standards.
• Implements technology within an engineering or other specific field, as required.
• Focuses on the practical application of engineering theories, quality system standards, or acceptable business practices.
• Able to read and understand drawings, maps and diagrams to perform necessary job functions.
• Applies quality system controls/standards, scientific and/or engineering principles and methods, along with technical skills, to support compliance activities.
• May perform product improvement, testing, field engineering, development, manufacturing construction systems development, quality control, and operational engineering.
• May perform some design and theoretical work, even if does not possess the educational background to function as an engineer.
• May perform the same work as titled Engineers, but possesses an engineering degree which is not ABET accredited.
• May provide technical project management, including scoping, scheduling, budget development, cost tracking, and oversight of complex projects to meet cost and time objectives.
Qualifications
Technical Specialist I:
- 0-2+ years of relevant experience and competencies in applicable discipline.
- Basic knowledge of engineering principles, theories, and practices.
- Ability to learn and successfully apply basic knowledge, techniques, skills, and modern tools of mathematics, science, engineering, and technology to solve broadly-defined engineering problems appropriate to the discipline.
- Ability to learn and design systems, components, or processes meeting specified needs for broadly-defined engineering problems appropriate to the discipline.
- effective oral, written, and graphical communication skills required, including basic technical writing skills.
- Ability to conduct standard tests, measurements, and experiments.
- Ability to function as a member on a technical team.
- Organizational skills.
- Ability to prioritize and manage multiple tasks.
- Basic knowledge of computers, keyboarding skills, and the use of Microsoft Office programs and applicable software programs.
- Demonstrates questioning attitude, problem solving, analytical, and abstract thinking skills.
In addition to the qualifications listed for the Technical Specialist I, the Sr Technical Specialist will possess the following:
- 3+ years of relevant experience and demonstrated competencies in applicable discipline.
- Knowledge of engineering principles, theories and practices.
- Ability to identify and use appropriate technical literature.
- Ability to analyze and interpret results to improve processes.
- Ability to function effectively independently and as a member on a technical team.
- Organizational and project management skills.
- Proficient personal computer skills, including knowledge of applicable software programs.
In addition to the qualifications listed for the Technical Specialist II, the Sr Technical Specialist will possess the following:
- 5+ years of relevant experience and demonstrated competencies in applicable discipline.
- In-depth knowledge of engineering principles, theories, and practices.
- Ability to apply knowledge, techniques, skills, and modern tools of mathematics, science, engineering, and technology to solve broadly-defined engineering problems appropriate to the discipline.
- Ability to design systems, components, or processes meeting specified needs for broadly-defined engineering problems appropriate to the discipline
Education
Bachelor (Typically four years of related, progressive work experience would be needed for candidates applying for this position who do not possess a bachelor's degree.)
Preferred Degree
Biology, Chemistry, Computer Engineering, Engineering, Engineering Technology, Mathematics, or Physics.
About Us
BHE GT&S is an interstate natural gas transmission and storage company that gives large customers more options in moving gas safely, reliably and efficiently. Headquartered in Richmond, Virginia, with operations in 10 states, BHE GT&S employees take pride in our work and are committed to innovative and sustainable natural gas energy solutions. Through our liquefied natural gas facilities, multi-state pipeline systems, and storage operations we support a number of large customers, including major utilities, power plants, marine transportation and heavy-duty trucking, along with manufacturing. Our employees are integral to our success and work hard to exceed customer expectations. We provide fulfilling employment opportunities, are committed to attracting and retaining the best employees, and focus on providing a safe and inclusive work environment.
About the Team
BHE GT&S is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or religious creed, age, national origin, ancestry, citizenship status (except as required by law), gender (including gender identity and expression), sex (including pregnancy), sexual orientation, genetic information, physical or mental disability, veteran or military status, familial or parental status, marital status or any other category protected by applicable local, state or U.S. federal law. Employees must be able to perform the essential functions of the position, with or without an accommodation.
Technical Specialist I/Technical Specialist 2/Sr Technical Specialist
Posted 21 days ago
Job Viewed
Job Description
BHE GT&S has an exciting opportunity as a Technical Specialist I, Technical Specialist 2 or Sr Technical Specialist at our Western Area Headquarters in Delmont, PA.
Responsibilities
Technical Specialist I:
• Provide technical support to Operations to promote quality and efficient compression operations
• Understand and interpret compressor performance curves and determine if a more efficient practice is available
• Provide technical support to Technicians, Specialists, Engine Mechanics, and Contractors to ensure proper assembly and ensure maintenance policies and procedures are being adhered to during equipment installation and maintenance processes
• Support system hardware and software for real time horsepower systems, high pressure fuel systems, auto balance systems, other control systems, emission control systems, and communication systems related to reciprocating engines/compressors and auxiliary generators
• Provide technical support to operations on reciprocating gas engines (including auxiliary generators) and compressors during maintenance, repairs, troubleshooting, and failure investigation activities
• Develop, standardize, and maintain technical documentation, drawings, work procedures, installation procedures, and training manuals
• Develop and conduct training classes as required
• Support Project Teams, Operations, and other Engineering Groups on the development, review, and interpretation of pulsation and vibration studies as they pertain to Compressor Stations
• Provide support in the engineering, construction, installation, startup, and commissioning of natural gas reciprocating engines/compressors and electric driven reciprocating compressors
• Manage multiple issues, projects, and initiatives within area of responsibility
• Support Engineering and Operations in the completion of annual projects
• Lead all aspects of capital projects to include developing and managing the budget, opening the project, placing the project in service, closing the project, developing the work scope, selecting contractors, working with Supply Chain as needed for contractor bidding, developing and managing the schedule, and providing technical support
• Represent company as a member of external technical committees and organizations, including involvement as company representative at industry meetings and conferences (GMRC & PRCI) as requested by leadership
Technical Specialist II:
In addition to the responsibilities listed for Technical Specialist I, the Technical Specialist II will:
• Serve at the intermediate and fully proficient level in the Technical Specialist series
• Be distinguished from the Technical Specialist I by increased complexity in the application of technical and engineering skills and knowledge
Sr Technical Specialist:
In addition to the responsibilities listed for Technical Specialist II, the Sr Technical Specialist will:
• Serve as the top progression level in the Technical Specialist series
• Be distinguished from the Technical Specialist 2 by the increased complexity in the application of technical and engineering skills and knowledge
Qualifications
Technical Specialist I:
0-2+ years of relevant experience and competencies in applicable discipline.
Basic knowledge of engineering principles, theories, and practices.
Ability to learn and successfully apply basic knowledge, techniques, skills, and modern tools of mathematics, science, engineering, and technology to solve broadly-defined engineering problems appropriate to the discipline.
Ability to learn and design systems, components, or processes meeting specified needs for broadly-defined engineering problems appropriate to the discipline.
effective oral, written, and graphical communication skills required, including basic technical writing skills.
Ability to conduct standard tests, measurements, and experiments.
Ability to function as a member on a technical team.
Organizational skills.
Ability to prioritize and manage multiple tasks.
Basic knowledge of computers, keyboarding skills, and the use of Microsoft Office programs and applicable software programs.
Demonstrates questioning attitude, problem solving, analytical, and abstract thinking skills.
Technical Specialist II:
In addition to the qualifications listed for the Technical Specialist I, the Sr Technical Specialist will possess the following:
- 3+ years of relevant experience and demonstrated competencies in applicable discipline.
- Knowledge of engineering principles, theories and practices.
- Ability to identify and use appropriate technical literature.
- Ability to analyze and interpret results to improve processes.
- Ability to function effectively independently and as a member on a technical team.
- Organizational and project management skills.
- Proficient personal computer skills, including knowledge of applicable software programs.
In addition to the qualifications listed for the Technical Specialist II, the Sr Technical Specialist will possess the following:
- 5+ years of relevant experience and demonstrated competencies in applicable discipline.
- In-depth knowledge of engineering principles, theories, and practices.
- Ability to apply knowledge, techniques, skills, and modern tools of mathematics, science, engineering, and technology to solve broadly-defined engineering problems appropriate to the discipline.
- Ability to design systems, components, or processes meeting specified needs for broadly-defined engineering problems appropriate to the discipline
Education
Bachelor (Typically four years of related, progressive work experience would be needed for candidates applying for this position who do not possess a bachelor's degree.)
Preferred Degree
Biology, Chemistry, Computer Engineering, Engineering, Engineering Technology, Mathematics, or Physics.
About Us
BHE GT&S is an interstate natural gas transmission and storage company that gives large customers more options in moving gas safely, reliably and efficiently. Headquartered in Richmond, Virginia, with operations in 10 states, BHE GT&S employees take pride in our work and are committed to innovative and sustainable natural gas energy solutions. Through our liquefied natural gas facilities, multi-state pipeline systems, and storage operations we support a number of large customers, including major utilities, power plants, marine transportation and heavy-duty trucking, along with manufacturing. Our employees are integral to our success and work hard to exceed customer expectations. We provide fulfilling employment opportunities, are committed to attracting and retaining the best employees, and focus on providing a safe and inclusive work environment.
About the Team
BHE GT&S is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or religious creed, age, national origin, ancestry, citizenship status (except as required by law), gender (including gender identity and expression), sex (including pregnancy), sexual orientation, genetic information, physical or mental disability, veteran or military status, familial or parental status, marital status or any other category protected by applicable local, state or U.S. federal law. Employees must be able to perform the essential functions of the position, with or without an accommodation.
Technical Specialist
Posted 1 day ago
Job Viewed
Job Description
Are you passionate about technology and problem-solving? Do you have a knack for providing exceptional customer service? If so, SIEMENS is looking for a Technical Support Specialist to join our Automotive team. In this role, you will be responsible for providing technical assistance to customers and internal teams, ensuring smooth operations and customer satisfaction.
Responsibilities:- Provide technical support to customers via phone, email, and chat
- Troubleshoot and resolve technical issues related to automotive products
- Collaborate with cross-functional teams to escalate and resolve complex technical problems
- Document and track customer issues and resolutions in the CRM system
- Conduct product training for customers and internal staff
- Bachelor's degree in Computer Science, Engineering, or related field
- 2+ years of experience in technical support or a related field
- Strong knowledge of automotive technology and systems
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
If you are looking for a challenging and rewarding opportunity in the Automotive industry, apply now to join the SIEMENS team as a Technical Support Specialist!
Company Details
Technical Specialist
Posted 5 days ago
Job Viewed
Job Description
We are seeking a Technical Specialist to provide expert-level support, troubleshooting, and technical solutions across systems, products, or services. This role serves as a key link between technical teams and end-users or clients, ensuring optimal system functionality, smooth implementation of solutions, and a high level of customer satisfaction.
The ideal candidate has strong analytical skills, hands-on technical expertise, and excellent communication abilities to explain complex concepts in simple terms.
Key Responsibilities:- Provide advanced technical support to internal teams, clients, or customers
- Analyze, troubleshoot, and resolve hardware, software, or system-related issues
- Configure, maintain, and upgrade technical systems and tools
- Collaborate with engineering, IT, or product teams to ensure system functionality and performance
- Document solutions, procedures, and best practices for internal and external use
- Train users or clients on technical systems, software, or processes
- Participate in testing, implementation, and rollout of new technologies
- Monitor and report on system performance or service-level compliance
- Ensure compliance with security protocols and industry regulations
- Provide input on product or system improvements based on user feedback and technical observations
- Bachelor’s degree in Information Technology, Engineering, Computer Science, or a related field (or equivalent experience)
- Proven experience in a technical support, systems analyst, or specialist role
- Strong troubleshooting, problem-solving, and analytical skills
- Familiarity with relevant tools, platforms, or programming languages (e.g., Microsoft, Linux, SQL, Python, etc.)
- Excellent written and verbal communication skills
- Ability to work independently and collaboratively across teams
- Customer-focused mindset with strong interpersonal skills
Company Details
Technical Specialist
Posted 7 days ago
Job Viewed
Job Description
We need a Technical Specialist to support, maintain, and improve our technical systems. This role involves diagnosing and solving hardware, software, or network issues. The ideal candidate will install and configure systems, provide user support, and document technical procedures. Responsibilities also include system upgrades, monitoring performance, and ensuring compliance with company policies. Strong communication skills and problem-solving abilities are essential.
Key Responsibilities- Troubleshoot and resolve hardware, software, or network issues.
- Install, configure, and maintain systems, applications, and equipment.
- Provide technical support to internal teams or external clients.
- Maintain technical documentation and standard operating procedures.
- Support system upgrades, patches, and migrations.
- Ensure compliance with security and company policies.
- Collaborate with other departments on technical projects.
- Bachelor’s degree in IT, Computer Science, Engineering, or a related field.
- 1–5+ years of technical support or specialist experience.
- Proficiency with relevant tools (e.g., Windows/Linux, networking, cloud).
- Strong communication and troubleshooting skills.
- Industry certifications (e.g., CompTIA A+, CCNA, AWS) are a plus.
Company Details
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Technical Specialist
Posted today
Job Viewed
Job Description
Summary:
Meta Platforms, Inc. (Meta), formerly known as Facebook Inc., builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps and services like Messenger, Instagram, and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. To apply, click "Apply to Job" online on this web page.
Required Skills:
Technical Specialist Responsibilities:
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Serve as a technical expert of accessibility features (VoiceOver, TalkBak, Narrator) in WhatsApp for all platforms and a source of information to rest of the WhatsApp Team.
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Monitor and analyze users' reviews on the respective app stores related to the accessibility topic.
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Understand specific user pain points, gather supporting data, and influence engineering and product teams on relevant feature changes to improve the overall user experience on accessibility.
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Will investigate, triage, and report accessibility related issues and requests within WhatsApp on all platforms.
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Build accessibility test plans for new feature in development, partnering closely with the engineering team as well as product team.
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Improve the efficiency of the testing and triaging processes.
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Create and maintain dashboards to generate comprehensive accessibility usage reports of the app, driving empathy and passion for the global user experience.
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Continually evaluate the organization of support workflows to surface bugs faster to the engineering team.
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Telecommute from anywhere in the U.S. permitted.
Minimum Qualifications:
Minimum Qualifications:
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Requires a Master's degree (or foreign degree equivalent) in Computer Science, Engineering, Applied Sciences, Mathematics, Physics, or related field and one year of work experience in job offered or in an accessibility testing-related occupation
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Requires one year of experience in each of the following:
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- Serving as Tier 2 or 3 support on smartphone platforms
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- Testing Accessibility features on smartphone platforms
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- Technical support of Android, Windows, or iOS mobile operating systems
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- Analyzing data and defining metrics to drive business decisions
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- Collaborating and working with remote teams across different time zones
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- Providing solutions for accessibility defects based on a thorough understanding of HTML, CSS, JavaScript, and WAI-ARIA
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- Converting legal guidelines into technical and non-technical requirements utilizing accessibility standards and guidelines such as WCAG, Section 508, ADA act, and CVAA
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- Preparing accessibility and training materials and executing training sessions across various teams to explain the importance of accessibility
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- Framing and considering issues within the larger scope and goals of a team, and translating them into actionable insights that have key business impact
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- Analyzing information to identify specific trends/opportunities, recommending appropriate and relevant tactical improvements, and anticipating future business needs
Public Compensation:
$150,109/year to $156,114/year + bonus + equity + benefits
Industry: Internet
Equal Opportunity:
Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.
Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at
TECHNICAL SPECIALIST
Posted today
Job Viewed
Job Description
Job Description (Posting). About HCLTechHCLTech is a global technology company, spread across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. We re powered by our people a global, diverse, multi-generational talent - representing 161 nationalities whose unique spark, perspective and boundless passion drive our culture of proactive value creation and problem-solving.Our purpose is to bring together the best of technology and our people to supercharge progress for everyone, everywhere our clients, partners, their stakeholders, communities, and the planet. As a company, we are deeply focused on accelerating our ESG agenda. We are also creating technology-enabled sustainable solutions with and for our clients and partners. We embed ESG imperatives into every aspect of our business and ensure that the progress we supercharge is responsible, inclusive and beneficial to all our stakeholders in the long term. We have committed to achieving net zero by 2040.To learn more about how we can supercharge progress for you, visit Product Specialist with guidewire - policycenter,guidewire - claimcenterJob SummaryThe Product Specialist for guidewire policy center and guidewire claim center is responsible for managing and optimizing the functionality of these Guidewire platforms to ensure seamless policy administration and claim management processes. The role involves overseeing the customization, configuration, and maintenance of policy center and claim center to meet business requirements efficiently. (1.) Key Responsibilities1. Collaborate with stakeholders to understand business needs and translate them into system configurations within guidewire policy center and guidewire claim center.2. Perform system configurations, data migrations, and integrations to support policy administration processes in policy center.3. Manage the implementation of claim management functionalities in claim center, including workflows and rules configurations.4. Conduct system testing, debugging, and troubleshooting to ensure smooth operations of policy center and claim center.5. Provide user training and support to ensure effective utilization of the guidewire platforms.6. Stay updated on the latest features and upgrades of guidewire policy center and guidewire claim center to recommend enhancements.Skill Requirements1. Proficiency in guidewire policy center and claim center modules.2. Strong understanding of insurance policy administration and claim management processes.3. Ability to customize and configure guidewire applications to meet business requirements.4. Experience in data migration, integration, and system testing within guidewire platforms.5. Good analytical and problem-solving skills to identify and resolve system issues efficiently.Certification in Guidewire PolicyCenter and/or ClaimCenter is preferred.
Technical Specialist
Posted today
Job Viewed
Job Description
Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. At Apple, we believe inclusion is a shared responsibility and we work together to foster a culture where everyone belongs and is inspired to do their best work. As a Technical Specialist, you offer technical support and skilled troubleshooting for all customers while also generating excitement for Apple's products and services. You deliver exceptional service and empower customers to get the most out of their Apple products. A Technical Specialist also makes sure customers are educated about repair options and Apple products and services.
Develop knowledge and stay up to date on Apple products, services, and Genius Bar repair processes to support efficient and high-quality repairs. Support customers having Apple product or software issues with care and empathy, using all tools and resources provided by Apple. Troubleshoot, diagnose, and resolve service concerns for select Apple hardware and software. Work with team leaders to identify recurring repair problems and other service concerns, and make sure that feedback is provided to Apple. Provide excellent service to Apple customers by seeking to understand their needs, identifying ownership opportunities, presenting product and service recommendations, and educating customers on relevant ways to buy. Perform other tasks as needed, including but not limited to supporting customer-facing activities on or off the sales floor. Contribute to an inclusive environment by respecting each other's differences and having the curiosity to learn. Demonstrate Apple's values of inclusion and diversity in daily activities.
You should have availability to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations. You can demonstrate technical expertise of Apple products and services. Follow troubleshooting steps to identify the root cause of a technical issue in a customer service environment. Navigate customer service issues with care and strong interpersonal skills. Consistently learn about and deepen your understanding of Apple products and services and third party products to enhance the customer experience. Work in a fast-paced environment and balance multiple tasks at the same time. Work well in a team environment, demonstrating shared responsibility and accountability with other team members. Be trusted with sensitive or confidential information, keeping with Apple's core values. Be curious and open to learning from others and helping each other grow.
At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. Your base pay will depend on your skills, qualifications, experience, and location. Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation.