30,859 Technical Role jobs in the United States

The Technical Specialist provides expert technical support, troubleshooting, and system optimization to ensure smooth operations across the organization. This role is responsible for implementing, maintaining, and improving technical systems while assisting staff and end-users with complex issues. The ideal candidate is detail-oriented, highly analytical, and capable of translating technical concepts into practical solutions for both technical and non-technical stakeholders.

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Key Responsibilities
• Provide advanced technical support for hardware, software, applications, and systems.
• Troubleshoot and resolve escalated technical issues in a timely manner.
• Install, configure, and maintain operating systems, software, and business applications.
• Collaborate with IT teams and vendors to support system upgrades, integrations, and implementations.
• Develop technical documentation, guides, and training materials for end-users.
• Monitor system performance and recommend improvements to enhance efficiency and security.
• Ensure compliance with data privacy, security policies, and organizational standards.
• Participate in testing, quality assurance, and deployment of new technologies.
• Serve as a subject matter expert to staff, providing technical consultation as needed.

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Qualifications
• Bachelor’s degree in Information Technology, Computer Science, Engineering, or related field (or equivalent experience).
• 3+ years of technical support, systems administration, or specialist experience.
• Strong knowledge of operating systems (Windows, macOS, Linux) and enterprise software.
• Experience with networking, databases, and system integration preferred.
• Proficiency in troubleshooting, diagnostic tools, and remote support software.
• Excellent problem-solving and communication skills.
• Ability to work independently and collaborate effectively with cross-functional teams.
• Relevant certifications (e.g., CompTIA, Microsoft, Cisco, ITIL) are a plus.

About the Role
We are seeking a Technical Support Specialist to join our team. In this role, you will help customers troubleshoot technical issues, answer product-related questions, and ensure users get the most value from our services. You’ll serve as both a problem solver and a trusted resource, providing clear, timely, and professional support.

Key Responsibilities

• Respond to customer inquiries via email, chat, or phone in a timely manner.
• Diagnose, troubleshoot, and resolve software, hardware, or connectivity issues.
• Guide customers step by step through technical solutions in a clear and empathetic way.
• Document issues, solutions, and customer feedback in the ticketing system.
• Escalate complex problems to engineering or senior support staff when needed.
• Collaborate with product and development teams by reporting bugs, trends, and feature requests.
• Contribute to and update technical documentation, FAQs, and knowledge base articles.
• Stay current on product updates, new features, and best practices.

Qualifications

• Associate’s or bachelor’s degree in IT, computer science, or related field (or equivalent experience).
• Proven experience in a customer support or technical support role.
• Strong problem-solving and troubleshooting skills.
• Excellent written and verbal communication skills.
• Ability to explain technical concepts to non-technical users.
• Familiarity with ticketing systems (e.g., Zendesk, Freshdesk, or similar).
• Basic knowledge of networking, APIs, or SaaS platforms is a plus.

What We Offer

• Flexible, remote-friendly work environment.
• Ongoing training and opportunities for career growth.
• A supportive team culture that values collaboration and innovation.

About the Role
We are seeking a Technical Support Specialist to join our team. In this role, you will help customers troubleshoot technical issues, answer product-related questions, and ensure users get the most value from our services. You’ll serve as both a problem solver and a trusted resource, providing clear, timely, and professional support.

Key Responsibilities

• Respond to customer inquiries via email, chat, or phone in a timely manner.
• Diagnose, troubleshoot, and resolve software, hardware, or connectivity issues.
• Guide customers step by step through technical solutions in a clear and empathetic way.
• Document issues, solutions, and customer feedback in the ticketing system.
• Escalate complex problems to engineering or senior support staff when needed.
• Collaborate with product and development teams by reporting bugs, trends, and feature requests.
• Contribute to and update technical documentation, FAQs, and knowledge base articles.
• Stay current on product updates, new features, and best practices.

Qualifications

• Associate’s or bachelor’s degree in IT, computer science, or related field (or equivalent experience).
• Proven experience in a customer support or technical support role.
• Strong problem-solving and troubleshooting skills.
• Excellent written and verbal communication skills.
• Ability to explain technical concepts to non-technical users.
• Familiarity with ticketing systems (e.g., Zendesk, Freshdesk, or similar).
• Basic knowledge of networking, APIs, or SaaS platforms is a plus.

What We Offer

• Flexible, remote-friendly work environment.
• Ongoing training and opportunities for career growth.
• A supportive team culture that values collaboration and innovation.

We are seeking a knowledgeable and detail-oriented Technical Specialist to provide expertise, support, and solutions for our technical systems and operations. The ideal candidate has strong problem-solving skills, a solid technical background, and the ability to translate complex issues into practical solutions for end users and teams.

Responsibilities:
• Provide technical expertise and support for systems, applications, or equipment.
• Troubleshoot, diagnose, and resolve technical issues in a timely manner.
• Assist with installation, configuration, testing, and maintenance of hardware and software.
• Collaborate with cross-functional teams to deliver technical solutions.
• Train staff or clients on system usage, updates, and best practices.
• Document technical processes, procedures, and support materials.
• Stay updated with emerging technologies and recommend improvements.

Qualifications:
• Associate’s or Bachelor’s degree in Information Technology, Engineering, or a related field (or equivalent work experience).
• Proven experience in a technical support, specialist, or engineering role.
• Strong understanding of relevant systems, applications, or tools (industry-specific).
• Excellent problem-solving and analytical skills.
• Strong communication and customer service abilities.
• Ability to work independently and manage multiple priorities.

General Summary:

The Instrument Technical Specialist will be an embedded resources at customer location to support installation, start-up, calibration, troubleshooting and technical information for BTG products. This role will have close customer relationships that will range from E/I supervisors, process engineers and a range of key mill members. This role will work closely with BTG’s service manager, service team, sales, and applications team. This position is based in the Central Coast region of Oregon.

Responsibilities:

• Be actively involved with the customer during installation and start up.
• Make recommendations to improve accuracy, reliability, and usefulness of BTG products.
• Follow projects closely to ensure customer understanding and acceptance.
• Advise sales personnel of any potential customer needs for additional BTG products.
• Advise Engineering, R&D, QC, and/or Manufacturing of any product issues so they can be addressed and solved. This includes writing Quality Improvement (QIP) reports on the manufacturing facility.
• Provide warranty repair and courtesy visits in special cases to resolve customer issues.
• Maintain customer equipment history and contact customer when preventative maintenance is due.
• Maintain records and files for equipment and mill.
• Encourage customer to maintain their existing BTG equipment and to upgrade to new technology products when warranted.
• Responsible for own personal safety, the safety of the team and those around you.
• Work in accordance with and enforce compliance with all BTG’s policies (ex: Safety, Code of Conduct, Commercial Policy, Security Policy, and Export Compliance) to maintain BTG’s reputation and image.

Organizational Responsibility Statement:

In addition to the job-specific responsibilities listed above, all employees are expected to support and model BTG's Code of Conduct and support BTG Values: Innovative, Reliable, Fair, Sustainable and Ambitious. Employees will be held accountable for knowledge and effective application of these principles.

Required Knowledge, Skills and Abilities:

• Must be a “people person” – one who enjoys engaging the customer and is excellent in communication and follow-up.
• Strong analytical and troubleshooting skills.
• Ability to work with a high degree of autonomy; prioritize, organize, and work independently.
• Excellent computer skills, strong knowledge of MS Office.
• Must be able to learn and use remote service tools as required.

Required Education/Experience:

• Minimum 2-year technical degree in electronics/instrumentation or equivalent experience.
• A successful history in technical support in an industrial environment.

Recruitment Privacy Notice:

Please note, before applying to a BTG job posting or sending us your resume/CV, kindly refer to BTG’s Recruitment Privacy Notice which is available on our website at

We thank you for the interest in BTG; however, only those candidates selected for an interview will be contacted.

PersonalRX is a fast-growing mail-order pharmacy that's changing the way patients experience pharmacy care. Our unique "Patient Concierge" model puts patients first, ensuring personalized service and streamlined medication delivery no standing in lines, no waiting on hold.

We are seeking a detail-oriented, tech savvy and motivated Technical Specialist to join our East Rutherford, NJ team. This role supports the pharmacy's operational infrastructure by maintaining and optimizing pharmacy related hardware (e.g., PCs and printers), resolving technical issues, and ensuring smooth integration between technology platforms and pharmacy workflows. The ideal candidate will serve as a bridge between pharmacy operations, IT, and patient care teams.

• Set up personnel computers for new staff
• Set up new user accounts in our system
• Work with phone vendor to set up new accounts
• Troubleshoot and resolve technical issues affecting end users
• Work with external IT vendor to assist with maintaining our network
• Assign/manage all company phone numbers
• Partner with phone vendor to maintain/update company interactive voice response unit (IVRU)
• Manage corporate and pharmacy printers to ensure they are performing properly
• Assist Pharmacist in Charge with maintaining pharmacy licensure and payor contracts
• Monitor and manage physical inventory as well as master spreadsheet (Google Suite)
• Complete various office administrative tasks for the executive team

• 2+ years of experience in a corporate IT environment; setting up PC's and managing internal computer networks/printer queues
• Excellent problem-solving, communication, and organizational skills
• Highly motivated to advance within the company
• Ability to work independently and collaboratively across departments

Associate or bachelor's degree

On-site, in-office 5x a week in our East Rutherford, NJ mail order pharmacy

• Be part of a growing, tech-driven pharmacy serving patients nationwide
• Opportunity to contribute to the optimization of systems that improve healthcare delivery
• Supportive team environment with room for growth and professional development
• Competitive annual salary: $55,000-$60,000 (based on experience)
• Performance-based annual reviews
• Stock options for high performers
• Health benefits (medical)
• Paid Time Off + Holiday Pay
• Growth potential & promotional opportunities
• Work in a non-retail, supportive environment focused on efficiency and care

We've recently raised significant capital and are investing in new technology and expanding our team. If you're a motivated pharmacy technician who thrives in a fast-paced, innovative environment we want to hear from you!

PersonalRX is proud to be an Equal Opportunity Employer. We welcome applicants of all backgrounds, including race, gender identity, sexual orientation, religion, veteran status, disability status, and more.

Provide first line contact for troubleshooting problems with 3D TRASAR and Nalco Water proprietary equipment.
Diagnosis and troubleshoot issues and problems on Ecolab Food & Beverage proprietary equipment.
Provide live phone support to field representatives on standard equipment and e-catalog products referencing specifications, product literature, and pricing.
Communicate and provide customers with equipment pricing, warranty, and equipment parts utilizing SAP program
Track phone calls and emailed support tickets using ticket tracking system
Provide technical guidance to product marketers, R&D, and commercialization teams in assigned technology areas.
Support team vision, goals, and metrics

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to com. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: .

Demonstrated customer service skills with a proven ability to interface positively and professionally with a customer
Minimum 2 5 years of technical experience
Preferred bachelors degree in engineering discipline or related technical field
Experience with Gateways and Connectivity of automated systems
Troubleshooting experience in electrical or mechanical systems
Basic understanding of PLC knowledge
Working knowledge of boilers, cooling towers, wastewater treatment systems, etc.
Ability to analyze data
Experience working with Microsoft Office Suite and SAP

Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. At Apple, we believe inclusion is a shared responsibility and we work together to foster a culture where everyone belongs and is inspired to do their best work.

As a Technical Specialist, you offer technical support and skilled troubleshooting for all customers while also generating excitement for Apple's products and services. You deliver exceptional service and empower customers to get the most out of their Apple products.

A Technical Specialist also makes sure customers are educated about repair options and Apple products and services.

Description

• Develop knowledge and stay up to date on Apple products, services, and Genius Bar repair processes to support efficient and high-quality repairs.
• Support customers having Apple product or software issues with care and empathy, using all tools and resources provided by Apple.
• Troubleshoot, diagnose, and resolve service concerns for select Apple hardware and software.
• Work with team leaders to identify recurring repair problems and other service concerns, and make sure that feedback is provided to Apple.
• Provide excellent service to Apple customers by seeking to understand their needs, identifying ownership opportunities, presenting product and service recommendations, and educating customers on relevant ways to buy.
• Perform other tasks as needed, including but not limited to supporting customer-facing activities on or off the sales floor.
• Contribute to an inclusive environment by respecting each other's differences and having the curiosity to learn.
• Demonstrate Apple's values of inclusion and diversity in daily activities.

Minimum Qualifications

You should have availability to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations.

Preferred Qualifications

You can:

• Demonstrate technical expertise of Apple products and services.
• Follow troubleshooting steps to identify the root cause of a technical issue in a customer service environment.
• Navigate customer service issues with care and strong interpersonal skills.
• Consistently learn about and deepen your understanding of Apple products and services and third party products to enhance the customer experience.
• Work in a fast-paced environment and balance multiple tasks at the same time.
• Work well in a team environment, demonstrating shared responsibility and accountability with other team members.
• Be trusted with sensitive or confidential information, keeping with Apple's core values.
• Be curious and open to learning from others and helping each other grow.

On-site

Retail3

At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. Your base pay will depend on your skills, qualifications, experience, and location. Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits ( For information about pay, if you are interested in roles located in one of our California, Colorado, Hawaii, Illinois, Minnesota, New York, Washington, or Washington DC locations click here to select a store and view pay information ( Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. At Apple, we believe inclusion is a shared responsibility and we work together to foster a culture where everyone belongs and is inspired to do their best work.

As a Technical Specialist, you offer technical support and skilled troubleshooting for all customers while also generating excitement for Apple's products and services. You deliver exceptional service and empower customers to get the most out of their Apple products.

A Technical Specialist also makes sure customers are educated about repair options and Apple products and services.

Description

• Develop knowledge and stay up to date on Apple products, services, and Genius Bar repair processes to support efficient and high-quality repairs.
• Support customers having Apple product or software issues with care and empathy, using all tools and resources provided by Apple.
• Troubleshoot, diagnose, and resolve service concerns for select Apple hardware and software.
• Work with team leaders to identify recurring repair problems and other service concerns, and make sure that feedback is provided to Apple.
• Provide excellent service to Apple customers by seeking to understand their needs, identifying ownership opportunities, presenting product and service recommendations, and educating customers on relevant ways to buy.
• Perform other tasks as needed, including but not limited to supporting customer-facing activities on or off the sales floor.
• Contribute to an inclusive environment by respecting each other's differences and having the curiosity to learn.
• Demonstrate Apple's values of inclusion and diversity in daily activities.

Minimum Qualifications

You should have availability to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations.

Preferred Qualifications

You can:

• Demonstrate technical expertise of Apple products and services.
• Follow troubleshooting steps to identify the root cause of a technical issue in a customer service environment.
• Navigate customer service issues with care and strong interpersonal skills.
• Consistently learn about and deepen your understanding of Apple products and services and third party products to enhance the customer experience.
• Work in a fast-paced environment and balance multiple tasks at the same time.
• Work well in a team environment, demonstrating shared responsibility and accountability with other team members.
• Be trusted with sensitive or confidential information, keeping with Apple's core values.
• Be curious and open to learning from others and helping each other grow.

On-site

Retail3

At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. Your base pay will depend on your skills, qualifications, experience, and location. Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits ( For information about pay, if you are interested in roles located in one of our California, Colorado, Hawaii, Illinois, Minnesota, New York, Washington, or Washington DC locations click here to select a store and view pay information ( Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.