68,581 Technical Staff jobs in the United States

Provides entry-level technical support and assistance to staff and end-users. This role emphasizes hands-on experience, basic troubleshooting, and friendly customer service, while gaining exposure to common IT operational practices in a professional Technical, Assistant, Technical Support, IT, Desktop Support, Operations, Technology, Education

Essential duties and responsibilities include the following. Other duties may be assigned.

Continually assists with all on stage activities before, during and after performances.

Hang and focus lights, assemble staging, and sound systems as per show needs.

Basic operation of audio, performance lighting, and Daktronics video systems.

Assists with ensuring all in-house lighting and sound equipment is in proper working order and assists in the routine inspections of all lighting/sound systems and computer equipment.

Continually ensures that areas of responsibility are kept clean and orderly.

Consistently demonstrates safety when required to move furniture and equipment.

Demonstrates a thorough knowledge of current OSHA safety regulations and the ability to identify safety issues and respond appropriately.

The ability to troubleshoot technical problems and offer positive solutions.

Provide outstanding customer service to clients while on-site.

Work varied shifts, including weekends and holidays.

Be ready to assist staff and clients with IT-related problems when called upon.

Patch and deploy network cables and wire ethernet ports.

Network cabling maintenance and support.

Provide customer service and help desk technical support to staff members.

Provide support for all IT related show/event services (e.g., wired/wireless show networks, installation of temporary ethernet and portable box office systems).

Identify, diagnose, and resolve technical support problems and equipment, systems, & infrastructure.

Assist in maintenance of IT inventory.

Supervisory Responsibilities

This job has no supervisory responsibilities.

Qualifications to perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience:

High School Diploma or GED equivalent.

3-5 years technical experience in the audio-visual industry.

Skills and Abilities:

General knowledge of Fly rail systems and lighting consoles.

Basic concepts of rigging a plus.

Knowledge of audio, powered and passive speakers, mixing consoles, wireless and wired microphones, audio recorders, signal flow.

Knowledge of video, projectors, video switching systems, and signal flow.

LED intelligent lighting, intelligent lighting boards, basic electrical knowledge.

Possess knowledge and experience in operational procedures, facility capabilities, industry terminology, event-related services, and technical requirements for the types of events anticipated at the facility.

Must possess a thorough understanding of the facility's electrical, audio/visual, TV's, computer network, telephone, and scoreboard systems.

Ability to operate Scissor Lift, Single Man Lift, and Forklift, will train if necessary. Working at heights is mandatory.

Ability to make decisions in a stressful environment and accommodate a flexible work schedule.

Ability to maintain effective working relationships with clients, employees, exhibitors, patrons, and others encountered while working.

Above average verbal and written communication skills required.

Effective time management skills, with strong organization and prioritization abilities.

Computer Skills:

To perform this job successfully, an individual should have knowledge of Word Processing software. Knowledge of spreadsheets is helpful.

Physical Demands the physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Ability to work throughout the facility for various events including sitting, standing walking, lifting, reaching, stooping, kneeling and/or crouching, pulling, and pushing.

Ability to work both indoors and outdoors, and in warm temperatures.

Ability to lift 30 lbs. and up to 100 lbs. with mechanical assistance.

ASM Tucson Convention Center

260 S. Church Ave.

Tucson, AZ 85701

for essential or functional purposes, such as to enable certain features of our Digital Services (for example, to allow a customer to maintain a basket when they are shopping at an online store);

for analytics purposes, such as to analyze the traffic to and on our Digital Services (for example, we can count how many people have looked at a specific page, or see how visitors move around the website when they use it, what website they visited prior to visiting our website, and use this information to understand user behaviors and improve the design and functionality of the website); and

for retargeting or similar advertising or commercial purposes, such as:

The use of these technologies by third parties may be subject to their own privacy policies and is not covered by this Policy, except as required by law. We may also use your Identity Data, Device/Network Data, Inference Data and Contact Data collected in this context for Commercial Purposes.

Technical Services Assistant page is loaded

Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Continually assists with all on stage activities before, during and after performances.
• Hang and focus lights, assemble staging, and sound systems as per show needs.
• Basic operation of audio, performance lighting, and Daktronics video systems.
• Assists with ensuring all in-house lighting and sound equipment is in proper working order and assists in the routine inspections of all lighting/sound systems and computer equipment.
• Continually ensures that areas of responsibility are kept clean and orderly.
• Consistently demonstrates safety when required to move furniture and equipment.

• Demonstrates a thorough knowledge of current OSHA safety regulations and the ability to identify safety issues and respond appropriately.
• The ability to troubleshoot technical problems and offer positive solutions.
• Provide outstanding customer service to clients while on-site.
• Work varied shifts, including weekends and holidays.
• Be ready to assist staff and clients with IT-related problems when called upon.
• Patch and deploy network cables and wire ethernet ports
• Network cabling maintenance and support
• Provide customer service and help desk technical support to staff members
• Provide support for all IT related show/event services (e.g., wired/wireless show networks, installation of temporary ethernet and portable box office systems).
• Identify, diagnose, and resolve technical support problems and equipment, systems, & infrastructure.
• Assist in maintenance of IT inventory.

Supervisory Responsibilities

This job has no supervisory responsibilities.

Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience:

• High School Diploma or GED equivalent.
• 3-5 years technical experience in the audio-visual industry.

Skills and Abilities:

• General knowledge of Fly rail systems and lighting consoles.
• Basic concepts of rigging a plus.
• Knowledge of audio, powered and passive speakers, mixing consoles, wireless and wired microphones, audio recorders, signal flow.
• Knowledge of video, projectors, video switching systems, and signal flow.
• Lighting: LED intelligent lighting, intelligent lighting boards, basic electrical knowledge
• Possess knowledge and experience in operational procedures, facility capabilities, industry terminology, event-related services, and technical requirements for the types of events anticipated at the facility.
• Must possess a thorough understanding of the facilitys electrical, audio/visual, TVs, computer network, telephone, and scoreboard systems.
• Ability to operate Scissor Lift, Single Man Lift, and Forklift, will train if necessary. Working at heights is mandatory.
• Ability to make decisions in a stressful environment and accommodate a flexible work schedule.
• Ability to maintain effective working relationships with clients, employees, exhibitors, patrons, and others encountered while working.
• Above average verbal and written communication skills required.
• Effective time management skills, with strong organization and prioritization abilities

Computer Skills:

To perform this job successfully, an individual should have knowledge of Word Processing software. Knowledge of spreadsheets is helpful.

Certificates, Licenses, Registrations:

No certifications are required.

Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to work throughout the facility for various events including sitting, standing walking, lifting, reaching, stooping, kneeling and/or crouching, pulling, and pushing.
• Ability to work both indoors and outdoors, and in warm temperatures.
• Ability to lift 30 lbs. and up to 100 lbs. with mechanical assistance.

NOTE: The essential responsibilities of this position are described below the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

ASM Tucson Convention Center

260 S. Church Ave.

Tucson, AZ 85701

Applicants that need reasonable accommodations to complete the application process may contact .

ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply.

VEVRAA Federal Contractor

for essential or functional purposes, such as to enable certain features of our Digital Services (for example, to allow a customer to maintain a basket when they are shopping at an online store);

for analytics purposes, such as to analyze the traffic to and on our Digital Services (for example, we can count how many people have looked at a specific page, or see how visitors move around the website when they use it, what website they visited prior to visiting our website, and use this information to understand user behaviors and improve the design and functionality of the website); and

for retargeting or similar advertising or commercial purposes, such as:

The use of these technologies by third parties may be subject to their own privacy policies and is not covered by this Policy, except as required by law. We may also use your Identity Data, Device/Network Data, Inference Data and Contact Data collected in this context for Commercial Purposes.

Apply locations Tucson, AZ | time type Part time | posted on Posted 16 Days Ago | job requisition id R100115147

Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Assist with all on-stage activities before, during, and after performances.
• Hang and focus lights, assemble staging, and sound systems as per show needs.
• Operate audio, performance lighting, and Daktronics video systems.
• Ensure all in-house lighting and sound equipment is in proper working order and assist in routine inspections.
• Keep areas of responsibility clean and orderly.
• Demonstrate safety when moving furniture and equipment.

• Know current OSHA safety regulations and identify safety issues.
• Troubleshoot technical problems and offer solutions.
• Provide outstanding customer service to clients on-site.
• Work varied shifts, including weekends and holidays.
• Assist staff and clients with IT-related problems.
• Patch and deploy network cables and wire ethernet ports.
• Maintain and support network cabling.
• Provide help desk technical support to staff.
• Support IT-related show/event services (e.g., wired/wireless networks, installation of temporary systems).
• Diagnose and resolve technical support issues.
• Assist in maintaining IT inventory.

Supervisory Responsibilities

This job has no supervisory responsibilities.

Qualifications

To perform this job successfully, an individual must perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities required. Reasonable accommodations may be made for individuals with disabilities.

Education and/or Experience:

• High School Diploma or GED.
• 3-5 years of technical experience in the audio-visual industry.

Skills and Abilities:

• Knowledge of Fly rail systems and lighting consoles.
• Basic rigging concepts.
• Knowledge of audio equipment, mixing consoles, microphones, and signal flow.
• Knowledge of video equipment, projectors, and signal flow.
• Lighting knowledge, including LED lighting and electrical basics.
• Operational knowledge of facility systems and technical requirements for events.
• Understanding of electrical, audio/visual, network, and scoreboard systems.
• Ability to operate lifts and work at heights.
• Decision-making skills in stressful environments and flexibility in work schedule.
• Effective communication skills.
• Time management and organization skills.

Computer Skills:

Knowledge of Word Processing and spreadsheets is helpful.

Certificates, Licenses, Registrations:

No certifications required.

Physical Demands

• Ability to work throughout the facility, including sitting, standing, walking, lifting, reaching, and stooping.
• Work indoors and outdoors, in warm temperatures.
• Lift 30 lbs. and up to 100 lbs. with assistance.

Note: Responsibilities may change due to accommodations or other reasons. This document does not imply these are the only duties.

ASM Tucson Convention Center

260 S. Church Ave., Tucson, AZ 85701

Applicants needing accommodations may contact .

ASM Global is an Equal Opportunity/Affirmative Action employer, encouraging diverse applicants.

Vevraa Federal Contractor

Our work experience reflects our culture, values, commitment to sustainability, recognition programs, and our peopleself-disciplined, hardworking, curious, trustworthy, humble, and truthful. We prioritize collaboration and making a difference, making us a top workplace.

Groundbreaker. Game changer. Pioneer.

TRC has long set the bar for clients who require more than just engineering, combining science with the latest technology to devise innovative solutions that stand the test of time. From pipelines to power plants, roadways to reservoirs, schoolyards to security solutions, clients look to TRC for breakthrough thinking backed by the innovative follow-through of an industry leader.

TRC's professionals work with a broad range of commercial, industrial and government clients and the communities they serve. We deliver breakthrough solutions that address local needs -- so our clients can better succeed in an ever-changing world.

Working at TRC means tackling interesting, meaningful projects. We pride ourselves on our collaborative spirit, entrepreneurial zeal and agile corporate structure. We recognize that the expertise of our staff is our strongest asset, so we generously reward employees for successful performance and invest in their careers through training and the development of new skills and certifications.

TRC is seeking a Technical Services intern for our Internship Program!

• Partner with the Tech Services team to design learning solutions
• Create course content using design tools
• Research best practices in designing high-impact training tools
• Participate in project teams
• Conduct training gap analyses by working with subject matter experts to identify required knowledge, skills, and abilities
• Prepare educational materials and technical documents
• Additional tasks as necessary

• Completed relevant coursework (e.g., psychology, human resources, technical writing, etc)
• Customer service experience
• Excellent verbal and written skills and be able to communicate effectively
• Strong ability to research best practices for learning and development
• PC skills including experience in Microsoft Words, Excel, PowerPoint and Outlook
• Ability to learn graphic design and/or training content development software
• Organizational and time management abilities

Benefits *: TRC offers a competitive benefit package consisting of:

• Medical, dental, vision, and disability insurance.
• 401k package that includes both traditional and Roth IRA options and Company match.
• Paid time off contingent upon full time or part time status and level of seniority (ranging from 15 to 25 days per year).
• All full-time employees enjoy a minimum of 8 Paid Holidays per year.
• TRC ensures that all employees, including those that work part-time, receive paid sick, family, and disability leave in accordance with the laws of their state of residence.

*These benefits are applicable to US employees depending on their employment status (full time, part time, or temporary). TRC offers jurisdiction specific benefit packages for International and Puerto Rico employees.

Compensation : In accordance with local law, the below salary range is applicable for the job and location associated with this requisition. Compensation will vary based upon experience, education, skill level, geographical location, and other compensable factors.

Other Compensation: Employee may be eligible for participation in the Company's annual Discretionary Bonus Program which is contingent on Company, Business Segment, and Individual performance against Key Performance Indicators which vary by year and employee.

TRC is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law. All employment decisions are made based on qualifications, merit, and business needs. We celebrate diversity and are committed to creating an inclusive environment for all employees.

The complete job description and application are available on TRC's career site.

TRC accepts applications for this position on an ongoing, rolling basis and reserves the right to cancel this posting at any time.

JLL empowers you to shape a brighter way .

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Overview

The Technical Services Analyst is responsible to provide cost control measures and support for escalated work orders related to multiple trades (specializing in HVAC services) to ensure optimal facility performance while maintaining budget efficiency.

Key Responsibilities

• Maintenance Support
  • Provide support to Facility Coordinators for incoming work order requests.
  • Coordinate and oversee preventive and corrective maintenance activities across building systems
  • Review maintenance schedules and provide feedback to minimize downtime and extend equipment lifecycles
  • Perform technical assessments and recommend system improvements
  • Point of contact for Crisis/Disaster situations (Hurricane/Wildfires, Tornados, etc.). First line of defense to coordinate support for all office requests. Track all requests and provide daily updates to JLL management and local management teams.
• Vendor Management
  • Assist with evaluation and make recommendation to Sourcing regarding qualified maintenance service providers
  • Maintain collaborative relationships with vendors while ensuring accountability
• Cost Control
  • Analyze maintenance proposals and review submittals with vendors to ensure cost in line with best practices
  • Assist with forecast of maintenance expenses and provide feedback on future spend
  • Provide guidance related to repair vs. replacement decisions
  • Recommend equipment upgrades that improve operational efficiency and reduce costs
• Documentation & Reporting
  • Work with JLL HSSE Corporate team to support all HSSE requirements for Anywhere account
  • Maintain detailed records of all maintenance activities and vendor interactions
  • Document equipment specifications (update Asset information in Corrigo), warranties, and service histories

Qualifications

• Experience in facilities management and building maintenance/engineering
• 3+ years of experience in technical maintenance or facility management
• Strong understanding of building systems, equipment, and maintenance requirements
• Demonstrated experience in vendor management and negotiation of proposals/invoicing
• Proven ability to implement cost control measures and minimize NTE overages
• Excellent analytical skills with attention to detail
• Strong communication and relationship-building abilities
• Proficiency with Corrigo and Microsoft Office suite

Estimated total compensation for this position:

The total compensation range is an estimate and not guaranteed. An employment offer is based on an applicant's education, experience, skills, abilities, geographic location, internal equity and alignment with market data .

Location:

If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary

• Paid Time Off and Company Holidays

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.

Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.

Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.

Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

California Residents only

If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view ourSupplemental Privacy Statement which describes your rights and disclosures about your personal information.If you are viewing this on a mobile device you may want to view the CCPA version on a larger device.

Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Accepting applications on an ongoing basis until candidate identified.

JLL empowers you to shape a brighter way .

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Overview

The Technical Services Analyst is responsible to provide cost control measures and support for escalated work orders related to multiple trades (specializing in HVAC services) to ensure optimal facility performance while maintaining budget efficiency.

Key Responsibilities

• Maintenance Support
  • Provide support to Facility Coordinators for incoming work order requests.
  • Coordinate and oversee preventive and corrective maintenance activities across building systems
  • Review maintenance schedules and provide feedback to minimize downtime and extend equipment lifecycles
  • Perform technical assessments and recommend system improvements
  • Point of contact for Crisis/Disaster situations (Hurricane/Wildfires, Tornados, etc.). First line of defense to coordinate support for all office requests. Track all requests and provide daily updates to JLL management and local management teams.
• Vendor Management
  • Assist with evaluation and make recommendation to Sourcing regarding qualified maintenance service providers
  • Maintain collaborative relationships with vendors while ensuring accountability
• Cost Control
  • Analyze maintenance proposals and review submittals with vendors to ensure cost in line with best practices
  • Assist with forecast of maintenance expenses and provide feedback on future spend
  • Provide guidance related to repair vs. replacement decisions
  • Recommend equipment upgrades that improve operational efficiency and reduce costs
• Documentation & Reporting
  • Work with JLL HSSE Corporate team to support all HSSE requirements for Anywhere account
  • Maintain detailed records of all maintenance activities and vendor interactions
  • Document equipment specifications (update Asset information in Corrigo), warranties, and service histories

Qualifications

• Experience in facilities management and building maintenance/engineering
• 3+ years of experience in technical maintenance or facility management
• Strong understanding of building systems, equipment, and maintenance requirements
• Demonstrated experience in vendor management and negotiation of proposals/invoicing
• Proven ability to implement cost control measures and minimize NTE overages
• Excellent analytical skills with attention to detail
• Strong communication and relationship-building abilities
• Proficiency with Corrigo and Microsoft Office suite

Estimated total compensation for this position:

The total compensation range is an estimate and not guaranteed. An employment offer is based on an applicant's education, experience, skills, abilities, geographic location, internal equity and alignment with market data .

Location:

If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary

• Paid Time Off and Company Holidays

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.

Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.

Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.

Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

California Residents only

If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view ourSupplemental Privacy Statement which describes your rights and disclosures about your personal information.If you are viewing this on a mobile device you may want to view the CCPA version on a larger device.

Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Accepting applications on an ongoing basis until candidate identified.

Job DescriptionJob Description

About LVC: We are the area's leading fire protection and systems integration company, established in 1982. We realize that our employees are our strength and only hire highly motivated people who are the best at what they do in our industries. We provide a positive, team-oriented work environment and encourage, promote, and reward team members who share our commitment to quality, integrity, and service.

About You: We are looking for a Technical Services Specialist who will provide hands-on, written, remote, and in-person technical assistance in security and technology to project managers, sales team, technicians, subcontractors and customers. Technical assistance ranges from troubleshooting field devices to assisting in system programming. Perform installations and commissioning outside of pledged union jurisdictions.

Compensation/Benefits: Annual compensation ranging from $80,000 - $90,000 depending on qualifications. A full benefits package which includes: Health, Dental, Vision, Insurance, Life Insurance, Retirement Savings Plan, ESOP, FSA, LegalShield, Employee Assistance Program, PTO and Holiday pay. Apply and find out why LVC is the right employer for you.

Essential Functions:

• Participate in client meetings and site visits to support solution and proposal development for security and technology systems.
• Provide system design, site walks, and technical assistance to support the sales teams in security and technology projects.
• Collaborate closely with on-site technicians, either remotely or on-site, to execute security and technology projects from a programming and technical perspective.
• Develop and design installation documents to effectively communicate the scope of work, skillset, tools required, programming instructions, and other execution-related details for technicians and subcontractors in security and technology installations.
• Assemble, program, and perform quality control tests on security and technology equipment prior to installation.
• Remotely resolve service issues related to security and technology systems.
• Collaborate closely with on-site technicians to effectively address service-related issues in security and technology.
• Patch/update pre-scheduled client systems in the realm of security and technology.
• Provide phone support to clients, technicians, and subcontractors for security and technology issues.
• Perform remote VPN programming and troubleshooting for security and technology systems.
• Maintain manufacturer certifications in all security and technology products required to support the business.
• Provide technical systems training, mentoring, and instruction to internal staff and external customers.
• Ability to travel as needed/directed.

Qualifications:

• Ability to obtain LVC line card manufacturer certifications
• Understanding of low voltage system integration (video surveillance, intrusion, access control, data cabling and fire)
• Understanding of network technology integration with low voltage systems
• Familiarity with the Electric Code (NEC)
• Minimum five years of experience in installing and troubleshooting video surveillance and card access systems
• Technical school degree
• Strong familiarity with industry best practices
• Strong construction background
• Excellent reconciliation, logistical, logical reasoning, and problem-solving skills
• Ability to effectively interpret general technical documentation
• Excellent written and verbal communication skills
• Ability to plan, organize, and implement projects in a timely manner
• Ability to manage multiple tasks simultaneously
• Strong interpersonal skills; ability to work with diverse groups
• Must be responsible, self-motivated, personable and well-organized
• Superior customer service skills with internal and external customers
• Proficient in MS Office
• Bluebeam experience

LVC Companies, Inc. is an Affirmative Action/Equal Opportunity Employer

Job Posted by ApplicantPro