8 Technical jobs in Normal

Remote -Technology Technical Support Representative

Il, Illinois Teleperformance USA

Posted 2 days ago

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Job Description

**Category :** **Customer Service/Support**
**About TP**
**TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways.**
**With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment.**
**Benefits of working with TP include:**
+ **Paid Training**
+ **Competitive Wages**
+ **Full Benefits (Medical, Dental, Vision, 401k and more)**
+ **Paid Time Off**
+ **Employee wellness and engagement programs**
**TP and You**
**Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do. You will become a key contributor in making that happen.**
**As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment. You will have the chance to interact with people from all walks of life, and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go.**
**Did you know that our Chief Client Officer started her career at TP as an agent and advanced to the pinnacle of the company? At TP, the sky is the limit!**
**At this time, TP can only offer employment to individuals located in the following states: AR, AZ, CT, DE, FL, GA, IA, ID, IL, IN, KS, KY, LA, MA, MD, ME, MI, MN, MO, MT, NC, ND, NE, NH, NJ, NM, NV, NY, OH, OK, PA, RI, SC, SD, TN, TX, UT, VA, VT, WI, WV, WY.**
**Your Responsibilities**
**As a Technical Support Representative, you will be responsible for finding innovative ways to respond to varying questions, issues, and concerns.**
+ **Provide front line, first level, technical assistance for consumers**
+ **Supporting Client specific high speed internet services delivering an exceptional customer experience**
+ **Resolve technical problems, within a fast paced, customer facing environment**
+ **Troubleshooting and issue resolution assistance with Client service and/or devices specific issues including internet connectivity and performance troubleshooting.**
+ **Supporting customer needs related to Client specific high speed internet services and or devices including troubleshooting, triage, and additional required resolution techniques.**
+ **Deliver in scope support for internet service and connectivity related issues pertaining to operating system, PC, and browser configuration.**
+ **Demonstrate advanced product knowledge and he ability to solve customer issues.**
+ **Resolve customer issues on the first call as frequently as possible.**
+ **Open and manage trouble ticket system for user issues, Data Network, OS issues.**
+ **Be patient, courteous and friendly with customers at all times.**
+ **Demonstrate a positive attitude.**
+ **Address and solve technical problems in a timely manner and complete all work assignments within expected time frames.**
+ **Adhere to all work schedule assignments.**
+ **Abide by and support management directives and adhere to all TP policies.**
**We're looking for fearless people - people who are inspired to deliver only the best in all that we do.**
**Qualifications:**
+ **High School Diploma or equivalent.**
+ **Minimum of 6 months of customer service experience.**
+ **Must be 18 years of age or older.**
+ **Ability to type at least 25 words per minute.**
+ **Comfortable with desktop computer systems and have general knowledge of Windows-based systems.**
+ **Customer service and/or sales experience preferred.**
+ **College degree preferred but not required.**
**Key Competencies:**
+ **Process Excellence:** **Demonstrate commitment to following established procedures and be customer service driven.**
+ **Collaboration:** **Proven ability to collaborate effectively with team members, supervisors, and support departments to resolve customer issues and achieve performance goals.**
+ **Communication:** **Outstanding communication, listening, and analytical skills.**
+ **Organizational Skills:** **Strong organizational and problem-solving skills.**
+ **Emotional Intelligence:** **Ability to prioritize tasks and work well under pressure while remaining focused.**
+ **Open-Mindedness:** **Open-minded approach to feedback, evolving policies, and working within a structured schedule that includes a variety of shifts.**
+ **Critical Thinking:** **Sharp critical thinking skills, enabling quick analysis of customer issues and thoughtful, informed decision-making.**
+ **Solution-Oriented:** **Proactive approach to problem-solving with a focus on creating a positive customer experience.**
**Work from Home Requirements:**
+ **Internet Requirements:**
+ **Minimum subscribed download rate equal or exceeds 25.0 Mbps**
+ **Minimum subscribed upload rate equal or exceeds 10.0 Mbps**
+ **ISP must have no packet loss and ping under 30ms**
+ **Internet connections cannot be Satellite, Mobile Data (5G, 4G, 3G hotspots), P2P or VPN**
+ **Proof of internet details required**
+ **Clean and quiet workspace**
**Be Part of Our TP Family**
**It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued.**
**EOE/Disability/Vets**
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Technical Business Analyst

62701 Il, Illinois Maximus

Posted 2 days ago

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Job Description

Permanent
Description & Requirements

We are seeking a Business Analyst to join our team supporting our Internal Revenue Service (IRS) client.

This is a remote position.

Employment is contingent upon successful completion of the IRS-required Moderate Risk Background Investigation (MBI). The MBI requires the selected candidate be a U.S. Citizenship or Permanent Resident (Green card) status for at least 3 years. The MBI certification process will take 4 to 5+ months, unless the candidate already holds an active MBI, which may shorten the timeline.

Essential Duties and Responsibilities:

- Responsible for gaining a detailed understanding of components of the business and translating that knowledge into the requirements for systems or processes.

- Act as primary liaison between project business staff and technical staff.

- May lead area of requirements development including; work plan development, timeline, and resource management.

- Evaluate and recommend enhancements to application efficiency and reliability.

- May provide guidance, coaching, and training to other employees within job area.

Job-Specific Essential Duties and Responsibilities:

- Coordinate and engage with technical and business stakeholders to gather requirements, conduct analysis, validate requirements, produce proof of concept, concept of operations, user stories, diagrams, process flows, and other outputs.

- Provide governance support and reporting activities to include coordination of data calls, tracking of tasks and milestones, and communicate status of projects and activities.

- Create, update, and manage high-quality project documentation that meets IRS acceptance criteria, acquisition strategies, use cases, or executive briefings. Create and review reports.

- Develop briefings, presentations, and reports to stakeholder groups and executive audiences

- Develop and maintain project schedules to allow tracking of performance activities required

- Work with teams dispersed across geographical sites

- Foster collaboration and communication between team members on technical issues, on process improvements, and in addressing and escalating project risks and issues

- Document, manage, and report project risks according to IRS Risk Management process

- Support and participate in release planning sessions.

- Monitor multiple release schedules and support product managers in ensuring critical actions and milestones are completed.

- Track and monitor complex risks and dependencies across the organization that might impact the successful delivery of multiple projects, including change requests.

- Ensure all tasks are completed in compliance with all IRS security requirements

- Provide status reports, attend meetings and take/distribute minutes

Minimum Requirements

- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.

Job-Specific Minimum Requirements:

- Proven ability to work on and with many development teams that are dispersed across geographical sites. Experience using online communication tools (e.g., Microsoft Teams, Zoom).

Minimum Education requirement:

- Bachelor's degree or equivalent combination of education, technical training or work experience considered in lieu of degree.

- Minimum of five (5) years of experience with a bachelor's degree.

Years of Required Work-Related Experience:

- Minimum five (5) years of working experience working in a project management capacity

- Knowledge of federal information security policies, standards, procedures, directives, and risk management processes.

Required Certifications:

- Candidates must meet requirements to obtain and maintain an IRS Minimum Background Investigation (MBI) clearance (active IRS Moderate Risk MBI is a plus).

- Candidates must be a US Citizen or a Legal Permanent Resident (Green Card status) for at least three (3) years, and Federal Tax compliant

Preferred Skills and Qualifications:

- Excellent verbal and written communication skills.

- Ability to work in a fast-paced, dynamic environment.

- Ability to work well independently or in a team setting.

#techjobs #Veteranspage

EEO Statement

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Pay Transparency

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.

Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at .

Minimum Salary

$

120,000.00

Maximum Salary

$

137,000.00

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Salesforce Technical Architect

62701 Il, Illinois Maximus

Posted 11 days ago

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Job Description

Permanent
Description & Requirements

We are seeking a Certified Salesforce Technical Architect with expertise in Health Cloud and Federal environments to design and implement scalable, secure solutions for government clients. The role involves leading technical teams, ensuring compliance with FedRAMP, FISMA, and HIPAA, and collaborating with stakeholders to deliver robust solutions. Per VES contract requirements, staff working on the VES project must be U.S. citizens or legal Residents (green card holders).

This is a remote position.

Essential Duties and Responsibilities:
- Oversee and interface with the developers to design, develop, test and implement critical functionality and POCs.
- Work with clients to create strategies and frameworks.
- Architect and design application solutions.
- Guide developers.
- Provide hands-on development support.
- Design software components from business requirements.
- Document and diagram application functionality from business requirements.

Job-Specific Essential Duties and Responsibilities:

  • Architect complex Salesforce solutions with a focus on Health Cloud.
  • Ensure compliance with federal standards (FedRAMP, FISMA, NIST).
  • Lead integration efforts using APIs and tools like MuleSoft.
  • Oversee the design, data models, and system integrations for Health Cloud.
  • Collaborate with security teams to ensure compliance and security best practices.
  • Guide development teams and conduct technical reviews.
  • Required Skills and Qualifications:
  • Salesforce Certified Technical Architect (CTA) preferred; Health Cloud certification preferred.
  • 10+ years of Salesforce experience, with 5+ years in an architect role.
  • Strong experience with Health Cloud and federal compliance.
  • Proficiency in Salesforce platform capabilities, Apex, Lightning, API integrations, and DevOps.
  • Knowledge of OAuth, SSO, and Salesforce Shield.

Minimum Requirements

- Bachelor's degree in related field.
- 7-10 years of relevant professional experience required.
- Equivalent combination of education and experience considered in lieu of degree.

Preferred Skills and Qualifications:

  • Experience with GovCloud, HL7, and large-scale healthcare systems.
  • Agile methodologies and familiarity with tools like Jira.

#C0reJobs #HotJobs0813LI #HotJobs0813FB #HotJobs0813X #HotJobs0813TH #TrendingJobs

EEO Statement

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Pay Transparency

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.

Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at .

Minimum Salary

$

147,040.00

Maximum Salary

$

190,000.00

Apply Now

Manager - Medicare Complaints Operations - Technical

Il, Illinois CVS Health

Posted 2 days ago

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Job Description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.
As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.
*Applicants can live anywhere in the United States*
**Position Summary**
As an Individual Contributor Manager of Medicare Complaints Operations - Technical, you will play a vital role in managing business operations and system initiatives that focus on streamlining complaint processes and maintaining data integrity.
The ideal candidate will possess strong analytical skills, a deep understanding of healthcare operations, and the ability to communicate complex data insights effectively to diverse audiences. Candidates should also be skilled in creating reports, dashboards, and visualizations tailored for a senior leadership audience, presenting data-driven insights clearly and concisely. This role is pivotal in driving continuous improvement and ensuring the organization meets its operational goals. The Manager of Medicare Complaints Operations - Technical will be a key player in fostering a culture of data-driven decision-making and continuous improvement.
You will be responsible for planning and monitoring internal projects from initiation to completion, ensuring they are delivered on time, within specifications, and within budget. Designing cross-functional solutions to address business challenges will also be a key aspect of your role. You will analyze trends and patterns to identify areas for improvement, efficiency gains, and opportunities for value creation. You will use statistical techniques, data mining, and predictive modeling to uncover patterns, trends, and correlations within the data. Additionally, you will apply critical thinking and problem-solving skills to derive meaningful insights that drive business decision-making. The Manager of Medicare Complaints Operations - Technical will continually explore innovative tools and approaches to improve data analysis and drive continuous improvement within the organization.
This role is essential for ensuring that our analytics capabilities are robust, reliable, and aligned with the strategic goals of the organization. The Manager of Business Analytics will be a key player in fostering a culture of data-driven decision-making and continuous improvement.
**What you will do**
+ Collaborate with internal and external audit teams to provide necessary data and insights, ensuring compliance with regulatory standards and internal policies.
+ Monitor and enhance the quality of Operational Management Tools (OMT) by implementing best practices and conducting regular assessments to identify areas for improvement.
+ Generate and distribute regular reports on OMT metrics, providing actionable insights to stakeholders to support strategic decision-making.
+ Manage user access to systems and tools, ensuring that team members have the necessary permissions to perform their roles effectively.
+ Develop and maintain comprehensive reporting systems for vendor performance, ensuring timely and accurate data is available for management review.
+ Participates in audit data universe gathering and analyzing.
+ Lead the oversight of Corrective Action Plans (CAP) and implement self-monitoring processes to ensure compliance and continuous improvement within the analytics function.
+ Evaluates evolving business requirements and recommends appropriate systems alternatives and/or enhancements to current systems.
+ Prepares communications and makes presentations on system enhancements and/or alternatives.
+ Conducts quantitative and qualitative analyses to assess business performance and identify opportunities for improvement.
+ Design, develop, and maintain Quickbase applications to streamline data collection and reporting processes, ensuring that applications meet the evolving needs of the business.
+ Compiles clear and comprehensive documentation, such as business requirement documents and use cases.
+ Collects and analyzes business data to identify trends, patterns, and insights.
+ Develops basic process maps, flowcharts, and diagrams to document as-is and to-be processes.
+ Conducts meetings, workshops, and presentations to gather feedback and validate requirements.
+ Actively contributes to team meetings, brainstorming sessions, and collaborative projects, including sharing ideas, providing feedback, and contributing to the overall goals and objectives of the team.
+ Contributes to the development and maintenance of standardized templates, guidelines, and methodologies.
+ Seeks opportunities to enhance their skills and knowledge through training and certifications.
**Required Qualifications**
+ 3+ years of proven experience in business analytics, data management, or a related field, with a focus on analyzing unstructured data.
+ Knowledge of statistical analysis techniques and tools.
+ Proficient in using QuickBase, including building, editing, and repairing existing databases.
+ Experience creating materials (dashboards, reports, presentations, etc.) for a senior leadership audience.
+ Proficiency in analytics tools and software, including reporting platforms.
+ Excellent problem-solving skills and critical thinking abilities.
+ Strong collaboration and communication skills (both written and oral).
+ Ability to work independently and collaboratively in a fast-paced environment across multiple teams.
+ Excellent knowledge of Excel, Access, Visio, Word, and/or PowerPoint.
+ Willingness to understand business needs and create strategies around them.
+ Experience working in a data warehouse environment, with the ability to handle large data sets from multiple sources.
+ Strong analytical skills with the ability to interpret complex data sets.
+ Ability to prioritize work and perform independently.
+ Proven track record of leading or managing large projects.
+ 2+ years of experience with Medicare Advantage products.
**Preferred Qualifications**
+ 5+ years of experience as a Data Analyst or in a similar role.
+ Experience building, maintaining, and editing Tableau and Microsoft BI dashboards/reports.
+ 5+ years of experience with Medicare Advantage products.
+ Advanced degree in Business, Finance, Accounting, or Healthcare.
+ 5+ years of experience in product management.
**Education**
Bachelor's Degree or equivalent experience.
**Anticipated Weekly Hours**
40
**Time Type**
Full time
**Pay Range**
The typical pay range for this role is:
$60,300.00 - $145,860.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
**Great benefits for great people**
We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:
+ **Affordable medical plan options,** a **401(k) plan** (including matching company contributions), and an **employee stock purchase plan** .
+ **No-cost programs for all colleagues** including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
+ **Benefit solutions that address the different needs and preferences of our colleagues** including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
For more information, visit anticipate the application window for this opening will close on: 10/17/2025
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
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Technical Sales Specialist - CIS Solutions

Il, Illinois Capgemini

Posted 2 days ago

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Job Description

**About the Role You're Considering**
As a CIS Solutions Sales Specialist, you will be responsible for driving growth across Capgemini's CIS portfolio by identifying, shaping, and closing complex cloud infrastructure deals across any/all our GTM portfolio of services. You will work closely with delivery teams, solution architects, and client executives to craft compelling value propositions that align with client needs and business outcomes.
This role requires a blend of technical acumen, solution selling expertise, and a deep understanding of the CIS portfolio. A background in delivery of cloud infrastructure services is highly desirable, as is experience in sales engineering or technical pre-sales.
**Your Responsibilities:**
· Lead CIS solution sales pursuits from qualification through closure, including deal shaping, proposal development, and contract negotiation.
· Engage with client stakeholders to understand business challenges and translate them into tailored CIS solutions.
· Collaborate with delivery and solution teams to ensure feasibility, scalability, and profitability of proposed solutions.
· Maintain a strong understanding of Capgemini's CIS portfolio, including Cloud Platform Engineering, Adaptive Cloud Operations, Cybersecurity, Digital SIAM, and Enterprise Service Management
· Build and manage a healthy pipeline of opportunities aligned to strategic growth areas.
· Ensure accurate forecasting and CRM hygiene (e.g., THOR updates).
· Represent Capgemini at industry events, client workshops, and internal forums.
**Your Experience:**
· Proven experience in solution selling within the Cloud Infrastructure Services domain.
· Strong understanding of cloud technologies (e.g., AWS, Azure, GCP), hybrid/multi-cloud strategies, and infrastructure transformation.
· Technical astuteness and ability to engage in architectural and operational discussions with client and internal teams, and translating customer needs to cloud infrastructure solutions & services
· Experience with client facing roles focused on positioning consulting & managed services and solutions to solve customer challenges and drive customer business outcomes
· Experience with building large managed services proposals/contracts and small/medium/large 'project and consulting' proposals, and driving them to closure
· Excellent communication, presentation, and stakeholder management skills.
· Ability to work in a matrixed, global organization and collaborate across business units.
· Background in delivery of cloud infrastructure services or managed services.
· Sales engineering or technical pre-sales experience.
· Familiarity with Capgemini's CIS portfolio and solution integration approach
**About Capgemini**
Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of nearly 350,000 team members in more than 50 countries. As we leverage cloud, data, AI, connectivity, software, digital engineering, and platforms to address the entire breadth of business needs, this passion drives a powerful commitment. To unlock the true value of technology for your business, our planet, and society for a more inclusive, sustainable future.
**Get The Future You Want |** ** Cloud Infrastructure Services (CIS)**
CIS powers enterprises' business and technology digital transformation by accelerating change, reinforcing cybersecurity, empowering employees, managing complexity and fostering adaptability.
Leveraging our close partnerships with leading cloud vendors and advanced intelligence from our global operations centers, our CIS teams are trusted by clients to securely navigate in today's dynamic business environments, driving forward business value so they get the future they want.
**Our five key service areas are:**
+ Cloud ( Services: Exploiting the cloud at speed and scale
+ Employee Experience ( Services: Making the "future of work" work for our clients
+ Cybersecurity ( Services: Securing Foundations to Create Open Futures
+ Enterprise Service Management ( : Taking charge of complexity to drive business value
+ Infrastructure Services ( : Managing and modernizing IT estates
We pride ourselves on our inclusive and diverse workplace, a reflection of today's global society's richness and diversity and a place where our people feel empowered to build and choose meaningful careers, selecting a future where they can all thrive.
Come join our vibrant workforce at CIS to build an effective career that empowers you to get the future you want. Learn more about us at for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Capgemini.
Please be aware that Capgemini may capture your image (video or screenshot) during the interview process. That image may be used for verification, including during the hiring and onboarding.
**Job:** _Sales_
**Organization:** _CIS US_
**Title:** _Technical Sales Specialist - CIS Solutions_
**Location:** _Illinois_
**Requisition ID:** _ _
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Technical Manager – Commercial Roofing & Building Envelope

Il, Illinois Architectural Building Solutions, Inc.

Posted today

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Job Description

About Us

Architectural Building Solutions (ABS) is an independent manufacturers representative firm known for representing premier manufacturing companies within the Building Footprint. Our team specializes in Commercial Roofing, Vegetative Roof Systems, Architectural Metal, and stormwater management products, systems, and solutions. We pride ourselves on Character and Experience, aiming for excellence. Our partners include Johns Manville, USG Securrock, USG Structural Panel, BILCO, Balco, WindSmart, American WeatherStar, and other Premier Manufacturers.


Role Description

This is a full-time hybrid role for a Technical Manager located in St Charles, IL, with some work-from-home flexibility. The Technical Manager will be responsible for being our technical lead, working with owners, architects, consultants, GC's, Design Build along with our internal team, manufacturing partners, and contractors. Providing education, awareness, and differentiation with clients, ensuring specifications are met, and providing technical support. Day-to-day tasks include project and product education, technical assessments, troubleshooting, and ensuring compliance with specification and installation standards. The role involves work both on-site and remotely as needed.


Must-Have Experience

  • Strong commercial roofing product and system knowledge and expertise. Minimum 5 years.
  • Both field experience and manufacturing & consulting experience
  • Project Management, Technical Assessment, and Troubleshooting skills
  • Experience in managing technical teams and coordinating with clients
  • Familiarity with Commercial Roofing, Vegetative Roof Systems, and Architectural Metal
  • Excellent communication and leadership skills
  • Ability to work both independently and as part of a team


Nice-to-Have Experience

  • Bachelor's degree in Engineering, Architecture, Construction Management, or related field preferred
  • Industry certifications or relevant experience are a plus


Compensation

$80K/yr - $130K/yr + Bonus, Profit sharing


Additional Job Application Terms

This job is part of LinkedIn’s full-service hiring beta program for independent contractor roles. Eligibility is limited to candidates located in and performing services in the following states: Arizona, Arkansas, California, Delaware, Florida, Georgia, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maryland, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, New Hampshire, New Mexico, North Dakota, Ohio, Oregon, Pennsylvania, South Dakota, Tennessee, Texas, Vermont, Virginia, Wisconsin, New York, Illinois, Colorado, Washington, Oklahoma, Utah, Maine. By applying to this job, you agree to LinkedIn’s additional job application terms. 


We’re committed to making our hiring process as smooth and timely as possible, and we understand that waiting to hear back can add to the anticipation. If you’re a potential fit, our team will reach out within two weeks to progress you to the next stage. If you don’t hear from us in that time, we encourage you to explore other opportunities with our team in the future, and we wish you the very best in your job search.

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Nuclear Technical Intern - Clinton, IL (Associates Degree)

61727 Clinton, Illinois Constellation

Posted 2 days ago

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Job Description

At Constellation, a freshly independent and Fortune 200 company, we're providing the energy and services to transform our future. Combining next generation technologies and product offerings with the country's lowest carbon generating fleet, our company is purpose-built to meet the challenges of the climate crisis.
Constellation has been the leader in clean energy production for more than a decade. Now we're speeding delivery of low-carbon or no-carbon power to help families, communities, governments, and businesses meet their sustainability and decarbonization goals. Constellation provides 10 percent of total clean power and 22 percent of clean baseload power in the United States and is the leading competitive retail supplier of energy products, services and clean energy solutions. The race is on to confront climate change, and no company is more ready to meet that challenge.
We are committed to advancing diversity, equity and inclusion and believe in attracting, retaining and advancing employees who will best serve and represent our customers, partners and communities. We provide a workplace that ensures mutual respect, where each individual has the opportunity to grow and contribute at their greatest potential. Constellation will provide you the tools and resources you need to design, build and power a successful career.
Join us as we accelerate the transition to a carbon-free future. Energize your career with Constellation.
We are currently seeking highly motivated students for Summer Internships for 2026 to work for our Nuclear Technical teams located in multiple locations. These paid internships will last approximately 10 weeks from June 1, 2026 - August 7, 2026. As a Summer Intern within our Nuclear Technical team, you will focus on gaining real-world hands-on experience within our nuclear plants. Interns work under the direction of the below teams depending on their major:
+ Maintenance:
+ Electrical Maintenance
+ Mechanical Maintenance
+ Instrumentation & Control Maintenance
+ Operations
Historically, intern projects have included:
+ Heat Exchanger Maintenance
+ Pump Rebuilding
+ Valve Packing Replacement
+ Station battery testing
+ Large Transformer Oil Sampling
+ Motor Testing
Location: Clinton, IL
As a Constellation Intern you will:
+ Gain meaningful job experience by working closely with experienced professionals who are passionate about your growth and development.
+ Explore a variety of tasks and departments, helping you to better understand your strengths and interests.
+ Consideration for employment after the pending performance and business needs.
+ Benefit from mentorship opportunities that guide your professional growth and provide valuable insights into your chosen field.
+ Contribute to a growing company that is leading the charge in the sustainability space, making a positive impact on the world.
+ Shape your career goals by connecting with industry leaders and building a strong professional network.
Qualifications:
+ **Currently enrolled in an associates degree program** in Operations Engineering and Technician, Electric Power Generation Technology, Energy Technology, Nuclear Technology, Electrical Engineering Technology, or similar programs
+ Ability to obtain Nuclear Unescorted Access
+ A track record of outstanding academic performance
+ Eagerness to contribute to a team-oriented environment.
+ Ability to work creatively and analytically in a problem-solving environment
+ Excellent leadership, communication (written and verbal) and interpersonal skills
**Constellation will not be providing visa sponsorship for this position now or in the future. You must have the ability to lawfully work in the United States without a need for current or future visa sponsorship.**
Constellation is proud to be an equal opportunity employer and employees or applicants will receive consideration for employment without regard to: age, color, disability, gender, national origin, race, religion, sexual orientation, gender identity, protected veteran status, or any other classification protected by federal, state, or local law.
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Pre-Sales Technical Consultant ServiceNow ITSM, CSM, ITOM

Il, Illinois Teleperformance USA

Posted 2 days ago

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Job Description

**Category :** **Information Technology**
**About TP**
**TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways.**
**With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment.**
**Benefits of working with TP include:**
+ **Paid Training**
+ **Competitive Wages**
+ **Full Benefits (Medical, Dental, Vision, 401k and more)**
+ **Paid Time Off**
+ **Employee wellness and engagement programs**
**TP and You**
**Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do. You will become a key contributor in making that happen.**
**Did you know that our Chief Client Officer started her career at TP as an agent and advanced to the pinnacle of the company? At TP, the sky is the limit!**
**Purpose**
**We are seeking an experienced and dynamic Solution Consultant to support our ServiceNow ITSM (IT Service Management), CRM (Customer Relationship Management), and ITOM (IT Operations Management) offerings. In this role, you will serve as a trusted advisor to potential clients, showcasing the value of our solutions, driving technical discussions, and enabling successful sales engagements.**
**This position is 100% work at home.**
**Your Responsibilities**
+ **Collaborate with sales teams to understand client needs and propose tailored solutions using the ServiceNow ITSM, CSM, and ITOM platforms.**
+ **Conduct compelling product demonstrations, proof of concepts (POCs), and technical presentations to showcase the value of ServiceNow solutions.**
+ **Engage with client stakeholders, including technical teams and executive leadership, to identify challenges and align ServiceNow capabilities with business goals.**
+ **Design solution architectures and workflows, highlighting how ServiceNow can streamline processes and address client pain points.**
+ **Collaborate with the sales and delivery teams to create technical documentation, solution proposals, and responses to RFPs/RFIs.**
+ **Stay updated on the latest ServiceNow platform features, capabilities, and market trends to ensure solutions meet evolving client needs.**
+ **Support client workshops, discovery sessions, and technical deep dives to build confidence in ServiceNow solutions.**
+ **Collaborate with internal teams to ensure alignment between proposed solutions and delivery capabilities.**
+ **Act as a technical liaison between clients and internal teams during the pre-sales process, addressing questions and concerns promptly.**
**Qualifications**
+ **Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field, or equivalent work experience.**
+ **Minimum of 5 years of experience in pre-sales or technical consulting roles, with a strong focus on ServiceNow ITSM, CSM, and ITOM products.**
+ **Demonstrated ability to design and present complex technical solutions clearly and compellingly.**
+ **Expertise in ServiceNow platform capabilities, including workflows, integrations, and customizations.**
+ **Solid understanding of ITIL frameworks and ITSM best practices.**
+ **Excellent communication, presentation, and interpersonal skills, with the ability to engage technical and business audiences.**
+ **Strong problem-solving skills and a client-first mindset.**
+ **Focus on continual training on new ServiceNow technologies to keep skill sets current.**
+ **Experience in pre-sales for SaaS platforms or cloud-based solutions.**
+ **Familiarity with integration technologies such as REST/SOAP APIs and data transformation tools.**
+ **Experience with Now Assist and Creator Assist**
+ **Experience with integrating common telephony cloud solutions (e.g. Genesys, Amazon Connect, etc.)**
+ **Experience working with monitoring tools and strategies related to ITOM.**
+ **Project management experience or certification (e.g., PMP, Agile/Scrum certifications).**
**Certifications (Required):**
+ **ServiceNow Certified System Administrator (CSA)**
**Certifications (Preferred):**
+ **ServiceNow Certified Application Developer (CAD)**
+ **ITIL Foundation Certification (v3 or v4)**
+ **ServiceNow Certified Implementation Specialist - ITSM**
+ **ServiceNow Certified Implementation Specialist - CSM**
+ **ServiceNow Certified Implementation Specialist - ITOM**
**Soft Skills**
+ **Process Excellence**
+ **Collaboration**
+ **Communication**
+ **Emotional Intelligence**
+ **Open-Mindedness**
+ **Critical Thinking**
+ **Solution Orientation**
+ **Entrepreneurship**
+ **AI Proficiency**
+ **Data Literacy**
**Be Part of Our TP Family**
**It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued.**
**TP is an Equal Opportunity Employer**
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