22 Technicians jobs in Mechanicsburg

Seeking the best maintenance talent in the York, Columbia and Lancaster, Red Lion, Middletown, Leola PA areas. If you are seeking a change for whatever reason-please apply and you will be contacted quickly.

I have openings for manufacturing clients on a variety of shifts. Day shift (M-F), 12-hr 24/7 shifts (Day or Night), Traditional 2nd and 3rd shift hours, Weekend shifts.

--Maintenance Mechanics--Need mechanics with Industrial Maintenance Mechanic experience.

• Prefer individuals with at least 3 years of maintenance experience
• Strong hydraulic/pneumatic skills, some electrical/electronic a plus, conveyor/motors/pumps experience.
• Need to have a good work history
• One job I need a jack of all Maint skills (Fabricating, Welding, Mechanical Maint, some Facility Maint experience, Some electrical-28-29/hr first shift)
• Jobs pay $25-31/hour DOE

--Electricians--Need individuals who have been in manufacturing companies

• Prefer individuals with at least 3 years of Electrician experience
• Ability to program and troubleshoot PLC's and work on VFD's
• Variety of shifts open
• Prefer individuals who are strong with mechanical skills also
• Jobs pay $8-34/hour

--Lead Production Operators that will conduct maintenance repairs and set-ups to packaging/bottling equipment

• Seeking Operators that have some maintenance experience
• Prefer individuals with very strong mechanical aptitude
• Experience working in a food environment a plus
• These jobs pay 20-22/hour

--Feed Mill Mechanics (Red Lion area)

• Good Mechanical Skills, some automotive PM type work, experience with conveyors, some welding) 21-25/hr DOE

I have about more than 15 positions available.

In application process-please note which shifts you are available to work.

Please apply in the system below.

Metz Strategic Solutions is a Professional Recruiting firm. We work with organizations throughout South Central PA, all PA and Mid Atlantic area on filling professional and technical manufacturing, distribution and construction-related positions. Positions range from VP's, Plant Managers/CFO's--to all Production Managers/Supervisors, all Engineering positions, Purchasing/Quality/HR/Safety/Maintenance positions to very technical positions like CNC Programmers/Operators, Drafters, Engineering Techs, Maintenance Mechanics, Electricians. etc.

If your organization has hard to fill jobs--we can help! We have one of strongest talent databases around and don't charge what big Recruiting firms charge. Our rates are 15% and if you pay quick can be 13%. Contact TONY at or text to .

Pre-Sales Technical Support

This is a hybrid role that can be based in either Harrisburg, PA or Clearwater, FL areas.

D&H is growing! Join 100+ year old Employee-Owned technology distributor, offering end-to-end solutions for today's resellers, retailers, and the clients they serve across the SMB and Consumer markets.

• We are empowered by our employee Co-Owners who provide the industry's best service, and we promote a collaborative culture.
• We offer an Employee Stock Ownership Plan, 401k, Paid Time Off, Medical, Prescription, Dental and Vision benefits as well as Gym Reimbursement, Work from Home Reimbursement, Employee Purchase Program, Tuition Assistance and much more!
• As a D&H Co-Owner you receive numerous discounts on services.
• We feel strongly about giving back to the community and promoting sustainable, eco-friendly business practices.

Summary

With a focus on consistently delivering customer experience from technical, soft skills, and sales perspectives, Presales Technical Support should have a broad knowledge of vendor products, architecture, and related programs. Maintaining a sound knowledge of diverse industry trends and technologies, the Presales Technical Support is responsible for leveraging their expertise, along with the experience of other D&H experts, to build, position, and sell new and advanced solutions, programs, and services.

Presales Technical Support communicates with D&H staff to ensure that internal support and team members understand and are able to properly support sales opportunities. They maintain consistent communication with all regarding key initiatives pertaining to vendor programs to further grow profitable business. The Presales Technical Support provides specialized consultation, education, training, and sales resources to peers and external partners. This enables vendor and reseller success and acts as an extension of the vendor organization driving programs and vendor initiatives to channel partners.

The Presales Technical Support will work with Sales Specialists, Engineers, and managers to create and communicate tactical and strategic initiatives and forecasts aligned with the direction of the organization and divisional objectives.

Responsibilities

• Manage the Technical Solutions Inbox, answering all tier one technical questions and solution requests and sending tier two and three request to the appropriate sales engineer teams

• Answer phone technical questions and solution requests from customers

• Continuously educate yourself on the latest technology and vendor products we use to support our customers

• Track all customer requests, including the products and vendors used in your solution

• Assist the Sales Engineer staff in tracking customers request, reviewing and learning from advanced technology solutions

• Ability to think and act from a global/organizational perspective with a focus on sales

• Support technical training of sales specialists, reps and customers

• Proactively communicate & work with D&H sales teams to drive and promote vendor promotions, programs and floor days

• Work with D&H Resellers to broaden depth of vendor products & educate on the vendor solution

• Manage lead development, including sales specialists, reps so they can follow-up and help close business opportunities

• Provide support necessary to develop leads and follow them to closure

• Support partners directly in addressing pre-sales, and deal specific technical questions.

• Grow profitable sales and market share for the vendor within D&H

• Attend specific trainings with D&H and vendor personnel, in person and online, as needed or required

• Interact & engage with vendor or 3rd party Field Sales to turn leads into new business

• Engage D&H Outside Field Sales Reps

• Generate customer orders in computer system

• Back-up Solution Manger and Sales Engineer as needed with the Solutions Lab space and other technical spaces within the office.

Requirements

• High school diploma or equivalent
• Computer literate with a strong desire to learn more about new technology solutions relevant to our customers
• Proficiency in Microsoft Office products (Excel, Word, Outlook, Internet Explorer).
• Professional written communication skills
• Strong organizational skills
• 1 to 3 years office experience is a plus
• Bachelor's degree or equivalent combination of experience/education is a plus
• Sales or marketing experience is a plus.
• Detailed oriented and ability to multitask is a must
• Time management skills and ability to meet deadlines

EOE

**Alternate Locations:** Work from Home
**Work Arrangement:**
Remote : Work at home employee
**Relocation assistance:** is not available for this opportunity.
**Requisition #:** 74924
**The Role at a Glance**
The Role at a Glance
The AVP, Annuity Product Technical Support role will primarily be responsible for the development and oversight of Excel-based projection calculators to validate the accuracy of administration and illustration systems alongside of internal online tools and third-party platforms.
This leader will provide strategic guidance and mentorship to the team responsible for annuity technical support. This position will act as a liaison to internal and external stakeholders as well as third party platforms to ensure seamless technical delivery of product offering, drive continuous innovation and efficiency. This position will provide complex, forward-thinking analysis and technical direction for the annuity product team, translating technical requirements into actionable tasks, acting as a subject matter expert to various stakeholders, providing support in technical analysis of the various platforms while ensuring the delivery of routine assignments/projects.
**What you'll be doing**
What you'll be doing
- Builds the vision of the technical support function and evaluates how agile and admin system modernization can be embedded within the function.
- Directs and enhances organizational initiatives by positively influencing and supporting change management and/or departmental/enterprise initiatives supporting testing resources for the annuity product suite.
- Identifies strategic opportunities to improve the quality and quantity of the benchmark test tools developed and maintained by the team.
- Builds allies & relationships across departments, external systems providers, and leverages allies to build consensus on technical accuracy of annuity product calculations.
- Coaches and provides subject matter expertise to team members and internal/external stakeholders on business process improvement and Agile capabilities.
- Leads the development of process documentation and maintains an inventory of test resources.
- Applies mastered technical product knowledge to meet legislative, regulatory, taxation, and treatment of products.
- Maintain knowledge on current and emerging development/trends for assigned area(s) of responsibility, assess the impact, and collaborates with stakeholders to incorporate new trends and developments in the current and future solutions.
- Apply mathematical concepts such as probability, statistics, modeling, percentages, ratios, and proportions to practical solutions. Ability to solve problems and deal with a variety of concrete variables in situations where only limited standardization exists. Define problems, collect data, establish facts and draw valid conclusions.
- Demonstrates excellent organizational skills with the ability to prioritize workload and multi-task while maintaining strict attention to detail and accuracy.
ADDITIONAL POSITION RESPONSIBILITIES
- Carries out duties in compliance with all state and federal regulations and guidelines. Complies with all company and site policies and procedures.
- Remains current in profession and industry trends.
- Makes a positive contribution as demonstrated by: - Making suggestions for improvement - Learning new skills, procedures and processes
- Performs other duties as required.
**What we're looking for**
EDUCATION AND EXPERIENCE
- 4 Year/Bachelor's degree or equivalent work experience (4 years of experience in lieu of Bachelor's) (Minimum Required)
- 10+ Years experience in modeling or programming directly related to the specific responsibilities of this position. (Required)
- Deep understanding of annuity products and markets (required).
- Advanced Spreadsheet (Excel) and programming experience with VBA or other similar languages.
- Demonstrated analytical and problem-solving skills, detail-oriented, independent, motivated, innovative.
- Strong written and verbal communication skills.
- Ability to read, analyze and interpret both internal and external documents.
- Ability to work with others in a collaborative team environment
- Demonstrated solid relationship management skills with internal clients (e.g. management, peers and colleagues).
- Demonstrates solid project management skills, including critical ability to coordinate and balance multiple projects under pressure in a time-sensitive environment and meet deadlines.
**Application Deadline**
Applications for this position will be accepted through September 30th, subject to earlier closure due to applicant volume.
**What's it like to work here?**
At Lincoln Financial, we love what we do. We make meaningful contributions each and every day to empower our customers to take charge of their lives. Working alongside dedicated and talented colleagues, we build fulfilling careers and stronger communities through a company that values our unique perspectives, insights and contributions and invests in programs that empower each of us to take charge of our own future.
**What's in it for you:**
+ Clearly defined career tracks and job levels, along with associated behaviors for each of Lincoln's core values and leadership attributes
+ Leadership development and virtual training opportunities
+ PTO/parental leave
+ Competitive 401K and employee benefits ( Free financial counseling, health coaching and employee assistance program
+ Tuition assistance program
+ Work arrangements that work for you
+ Effective productivity/technology tools and training
The pay range for this position is $125,800 - $229,100 with **anticipated pay for new hires between the minimum and midpoint of the range** and could vary above and below the listed range as permitted by applicable law. Pay is based on non-discriminatory factors including but not limited to work experience, education, location, licensure requirements, proficiency and qualifications required for the role. The base pay is just one component of Lincoln's total rewards package for employees. In addition, the role may be eligible for the Annual Incentive Program, which is discretionary and based on the performance of the company, business unit and individual. Other rewards may include long-term incentives, sales incentives and Lincoln's standard benefits package.
**About The Company**
Lincoln Financial (NYSE: LNC) helps people to confidently plan for their version of a successful future. We focus on identifying a clear path to financial security, with products including annuities, life insurance, group protection, and retirement plan services.
With our 120-year track record of expertise and integrity, millions of customers trust our solutions and service to help put their goals in reach.
Lincoln Financial Distributors, a broker-dealer, is the wholesale distribution organization of Lincoln Financial. Lincoln Financial is the marketing name for Lincoln Financial Corporation and its affiliates including The Lincoln National Life Insurance Company, Fort Wayne, IN, and Lincoln Life & Annuity Company of New York, Syracuse, NY. Lincoln Financial affiliates, their distributors, and their respective employees, representatives and/or insurance agents do not provide tax, accounting or legal advice.
Lincoln is committed to creating an inclusive ( environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Follow us on Facebook ( , X ( , LinkedIn ( , Instagram ( , and YouTube ( . For the latest company news, visit our newsroom ( .
**Be Aware of Fraudulent Recruiting Activities**
If you are interested in a career at Lincoln, we encourage you to review our current openings and apply on our website. Lincoln values the privacy and security of every applicant and urges all applicants to diligently protect their sensitive personal information from scams targeting job seekers. These scams can take many forms including fake employment applications, bogus interviews and falsified offer letters.
Lincoln will not ask applicants to provide their social security numbers, date of birth, bank account information or other sensitive information in job applications. Additionally, our recruiters do not communicate with applicants through free e-mail accounts (Gmail, Yahoo, Hotmail) or conduct interviews utilizing video chat rooms. We will never ask applicants to provide payment during the hiring process or extend an offer without conducting a phone, live video or in-person interview. Please contact Lincoln's fraud team at if you encounter a recruiter or see a job opportunity that seems suspicious.
**Additional Information**
This position may be subject to Lincoln's Political Contribution Policy. An offer of employment may be contingent upon disclosing to Lincoln the details of certain political contributions. Lincoln may decline to extend an offer or terminate employment for this role if it determines political contributions made could have an adverse impact on Lincoln's current or future business interests, misrepresentations were made, or for failure to fully disclose applicable political contributions and or fundraising activities.
Any unsolicited resumes or candidate profiles submitted through our web site or to personal e-mail accounts of employees of Lincoln Financial are considered property of Lincoln Financial and are not subject to payment of agency fees.
Lincoln Financial ("Lincoln" or "the Company") is an Equal Opportunity employer and, as such, is committed in policy and practice to recruit, hire, compensate, train and promote, in all job classifications, without regard to race, color, religion, sex, age, national origin or disability. Opportunities throughout Lincoln are available to employees and applicants are evaluated on the basis of job qualifications. If you are a person with a disability that impedes your ability to express your interest for a position through our online application process, or require TTY/TDD assistance, contact us by calling .
This Employer Participates in E-Verify. See the E-Verify ( notices.
Este Empleador Participa en E-Verify. Ver el E-Verify ( avisos.
Lincoln Financial Group ("LFG") is an Equal Opportunity employer and, as such, is committed in policy and practice to recruit, hire, compensate, train and promote, in all job classifications, without regard to race, color, religion, sex (including pregnancy), age, national origin, disability, sexual orientation, gender identity and expression, veterans status, or genetic information. Opportunities throughout LFG are available to employees and applicants and are evaluated on the basis of job qualifications. We have a drug free work environment and we perform pre-employment substance abuse testing.

Job DescriptionJob DescriptionSalary: $26-36/hour DOE

Seeking the best maintenance talent in the Harrisburg, Selinsgrove, Thompsontown, Mifflinburg PA areas. If you are seeking a change for whatever reason-please apply and you will be contacted quickly.

I have openings for manufacturing clients on a variety of shifts. Day shift (M-F), 12-hr 24/7 shifts (Day or Night), Traditional 2nd and 3rd shift hours, Weekend shifts.

--Maintenance Mechanics--Need mechanics with Industrial Maintenance Mechanic experience.

• Prefer individuals with at least 3 years of maintenance experience
• Strong hydraulic/pneumatic skills, some electrical/electronic a plus, conveyor/motors/pumps experience.
• Need to have a good work history
• One job I need a jack of all Maint skills (Fabricating, Welding, Mechanical Maint, some Facility Maint experience, Some electrical-28-29/hr first shift)
• Jobs pay $5-33/hour DOE

--Industrial Electricians--Need individuals who have been in manufacturing companies

• Prefer individuals with at least 3 years of Industrial Electrician experience
• Ability to program and troubleshoot PLC's and work on VFD's
• Variety of shifts open
• Prefer individuals who are strong with mechanical skills also
• Jobs pay 28-36/hour

--Electro-Mechanical Technicians-Manufacturing Companies

• Ability to do both mechanical and electrical maintenance work including some ladder logic programming
• Jobs pay 30-36/hour

--Also seeking Industrial Assemblers, Electrical/Wiring Assemblers, Machine Operators with Mechanical Skills, and Machine Operators that want

to transition into a Maintenance Mechanic role and do a combo of operator and maintenance work. All shifts available--will discuss when we talk.

I have many positions available--over 10 local companies that we do work for in this area.

In application process-please note which shifts you are available to work.

Please apply in the system below.

Metz Strategic Solutions is a Professional Recruiting firm. We work with organizations throughout South Central PA, all PA and Mid Atlantic area on filling professional and technical manufacturing, distribution and construction-related positions. Positions range from VP's, Plant Managers/CFO's--to all Production Managers/Supervisors, all Engineering positions, Purchasing/Quality/HR/Safety/Maintenance positions to very technical positions like CNC Programmers/Operators, Drafters, Engineering Techs, Maintenance Mechanics, Electricians. etc.

If your organization has hard to fill jobs--we can help! We have one of strongest talent databases around and don't charge what big Recruiting firms charge. Our rates are 15% and if you pay quick it can be lower. Contact TONY text to .

Seeking the best maintenance talent in the Harrisburg, Selinsgrove, Thompsontown, Mifflinburg PA areas. If you are seeking a change for whatever reason-please apply and you will be contacted quickly.

I have openings for manufacturing clients on a variety of shifts. Day shift (M-F), 12-hr 24/7 shifts (Day or Night), Traditional 2nd and 3rd shift hours, Weekend shifts.

--Maintenance Mechanics--Need mechanics with Industrial Maintenance Mechanic experience.

• Prefer individuals with at least 3 years of maintenance experience
• Strong hydraulic/pneumatic skills, some electrical/electronic a plus, conveyor/motors/pumps experience.
• Need to have a good work history
• One job I need a jack of all Maint skills (Fabricating, Welding, Mechanical Maint, some Facility Maint experience, Some electrical-28-29/hr first shift)
• Jobs pay $25-33/hour DOE

--Industrial Electricians--Need individuals who have been in manufacturing companies

• Prefer individuals with at least 3 years of Industrial Electrician experience
• Ability to program and troubleshoot PLC's and work on VFD's
• Variety of shifts open
• Prefer individuals who are strong with mechanical skills also
• Jobs pay $28-36/hour

--Electro-Mechanical Technicians-Manufacturing Companies

• Ability to do both mechanical and electrical maintenance work including some ladder logic programming
• Jobs pay 30-36/hour

--Also seeking Industrial Assemblers, Electrical/Wiring Assemblers, Machine Operators with Mechanical Skills, and Machine Operators that want

to transition into a Maintenance Mechanic role and do a combo of operator and maintenance work. All shifts available--will discuss when we talk.

I have many positions available--over 10 local companies that we do work for in this area.

In application process-please note which shifts you are available to work.

Please apply in the system below.

Metz Strategic Solutions is a Professional Recruiting firm. We work with organizations throughout South Central PA, all PA and Mid Atlantic area on filling professional and technical manufacturing, distribution and construction-related positions. Positions range from VP's, Plant Managers/CFO's--to all Production Managers/Supervisors, all Engineering positions, Purchasing/Quality/HR/Safety/Maintenance positions to very technical positions like CNC Programmers/Operators, Drafters, Engineering Techs, Maintenance Mechanics, Electricians. etc.

If your organization has hard to fill jobs--we can help! We have one of strongest talent databases around and don't charge what big Recruiting firms charge. Our rates are 15% and if you pay quick it can be lower. Contact TONY at or text to .

Position Overview

The Senior Technical Support Engineer, MI - I (Tier 1) provides highly visible remote technical support across our product lines for HCUS customers. This role focuses on more complex issue and is the second level support across our Synapse products. This engineer is expected be able to resolve most of the cases that are presented to them and responsible for documenting more in-depth evaluations of issues that they are unable to resolve. This engineer must be comfortable with making decisions while working on these more complex issues. This role requires a firm grasp of time management and organizational skills.

To meet the needs of our customers, working outside normal business hours and on some weekends/holidays is required. In addition to working OT to handle workload and meet required metrics/expectations.

Company Overview

At FUJIFILM Healthcare Americas Corporation, we're on a mission to innovate for a healthier world, and we need passionate, driven people like you to help us get there. Our cutting-edge healthcare solutions span diagnostic imaging, enterprise imaging, endoscopic and surgical imaging, as well as in-vitro diagnostics.

But we don't stop at healthcare; our Non-Destructive Testing (NDT) team harnesses advanced radiography solutions to keep transportation infrastructure, aerospace, and oil and gas assets safe and running smoothly.

Ready to innovate, collaborate, and make a difference? Join us and bring your big ideas to life while working in a dynamic, flexible environment that fuels your creativity and drive.

Our headquarters is in Lexington, Massachusetts, an inspiring healthcare research hub in a historic town.

Fujifilm is globally headquartered in Tokyo with over 70,000 employees across four key business segments of healthcare, electronics, business innovation, and imaging. We are guided and united by our Group Purpose of "giving our world more smiles." Visit:

Job Description

Duties and Responsibilities:

• Supports our Synapse products by remotely troubleshooting and resolving issues, assessing and clearing monitor alarms, and providing our customers with timely responses.

• Works on 3rd party hardware, software, and network related issues that are sold or supported by FUJIFILM.

• Effectively and efficiently uses the FUJIFULM knowledge resources available to help in the troubleshooting process.

• Collaborates with peers and other team members when working on more complex technical issues.

• Effectively documents cases throughout the process of troubleshooting the issue.

• Strictly follows the Technical Assistance Center (TAC) escalation process to move cases, in a timely manner, to the next level engineer when an issue cannot be resolved.

• Engineers must have the ability and skillset to answer and facilitate incoming customer calls, effectively communicate with our customers, and document the interactions within a case.

• Works cross-functionally with other Synapse teams/products as required and handles other duties as assigned.

• Monitors TAC phone system wall boards to ensure that proper statuses are maintained.

• Positive customer surveys, documentation accuracy and consistency, timely case and project completion, and finishing the assigned trainings are standard expectations for all FUJI engineers.

• Maintains a high level of success with yearly goals provided by your manager and metrics defined on a team level.

• Working outside of normal business hours, overtime, holidays, and participation in an on-call rotation are required to cover the needs of the business.

• Some short notice overnight travel, based on the needs of the business, to work on customer systems.

• Adheres to the Company's quality and regulatory compliance requirements, without exception, and ensures that all job duties inherent in the position description are performed in accordance with established policies and procedures.

• Comply with all applicable U.S. Food and Drug Administration (U.S. FDA) medical device regulatory requirements, applicable ISO 13485 standard requirements and all other applicable laws, regulations, and standards.

Qualifications:

Baseline Qualifications:

• Bachelor's Degree, Trade School Certification (Industry related), or Industry Experience Equivalent

• One or more industry-specific certifications in relevant technical background (Microsoft, VMware, Cisco certifications preferred).

• Working knowledge of Windows OS (Microsoft Server 2012, 2016, 2019, 2022+), networking, SQL Server, and/or Oracle.

• Knowledge of current network technologies.

• Superior communication and interpersonal skills, excellent phone manner.

• Ability to achieve results and meet goals in a fast-paced, team environment.

• Ability to make independent decisions based on interpretation of technology data and product knowledge.

• Excellent organizational and multi-tasking skills.

• Knowledge of Synapse workflows and their implementations.

• Knowledge of clinical data transfer protocols and interfaces (HL7 and DICOM)

Preferred Qualifications:

• FUJIFILM Synapse Administration experience.

• Working knowledge of Synapse workflows and their implementations.

• Working knowledge of clinical data transfer protocols and interfaces (HL7 and DICOM)

• Knowledge with Synapse application front end.

• Knowledge of medical informatics architecture (VMware and Storage Solutions).

• Knowledge of Linux Architecture.

• Experience of using Postgresql

• Industry-specific certifications in relevant technical background (Microsoft, VMware, Cisco certifications).

• Security Certifications (Security + or higher)

Key Performance Indicators:

• To maintain this position engineer's must:

• Maintain Security+ Certification (Security + or higher)

• Maintain and expand knowledge acquired to be designated as a TAC Subject Matter Expert (SME) in two disciplines.

• All engineers must maintain a case workload within 10% of the median of their peers at a minimum.

• Case backlogs must stay at or below 25 cases (not including escalated cases) unless approved by management.

Physical Requirements:

The position requires the ability to perform the following physical demands and/or have the listed capabilities:

• The ability to sit up to 75-100% of applicable work time.

• The ability to use your hands and fingers to feel and manipulate items, including keyboards, up to 100% of applicable work time.

• The ability to stand, talk, and hear for 75% of applicable work time.

Travel:

Occasional (up to 10%) travel may be required based on business need.

* #LI-Remote

In the event that COVID-19 vaccine mandates issued by the federal government, or by state or local government become effective and enforceable, the Company will require that the successful candidate hired for positions covered under relevant government vaccine mandate(s) be fully vaccinated against COVID-19, absent being granted an accommodation due to medical or sincerely held religious belief or other legally required exemption.

Applicants to positions where vendor credentialing or other similar requirements exist to enter facilities will be required to comply with the credentialing requirements of the facilities, including complying with vaccine requirements.

For all positions, the Company encourages vaccination against COVID-19 and requires that the successful candidate hired be willing to test for the COVID-19 virus periodically and wear a face covering indoors as required, absent being granted an accommodation due to medical or sincerely held religious belief or other legally required exemption.

EEO Information

Fujifilm is committed to providing equal opportunities in hiring, promotion and advancement, compensation, benefits, and training regardless of nationality, age, gender, sexual orientation or gender identity, race, ethnicity, religion, political creed, ideology, national, or social origin, disability, veteran status, etc.

ADA Information

If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to our HR Department ( or ( ).

Job Locations US-Remote

Posted Date 4 weeks ago (7/15/2025 7:00 PM)

Requisition ID 2025-35118

Category Engineering

Company (Portal Searching) FUJIFILM Healthcare Americas Corporation

**Position Overview**
The Senior Technical Support Engineer, MI - I (Tier 1) provides highly visible remote technical support across our product lines for HCUS customers. This role focuses on more complex issue and is the second level support across our Synapse products. This engineer is expected be able to resolve most of the cases that are presented to them and responsible for documenting more in-depth evaluations of issues that they are unable to resolve. This engineer must be comfortable with making decisions while working on these more complex issues. This role requires a firm grasp of time management and organizational skills.
To meet the needs of our customers, working outside normal business hours and on some weekends/holidays is required. In addition to working OT to handle workload and meet required metrics/expectations.
**Company Overview**
At FUJIFILM Healthcare Americas Corporation, we're on a mission to innovate for a healthier world, and we need passionate, driven people like you to help us get there. Our cutting-edge healthcare solutions span diagnostic imaging, enterprise imaging, endoscopic and surgical imaging, as well as in-vitro diagnostics.
But we don't stop at healthcare; our Non-Destructive Testing (NDT) team harnesses advanced radiography solutions to keep transportation infrastructure, aerospace, and oil and gas assets safe and running smoothly.
Ready to innovate, collaborate, and make a difference? Join us and bring your big ideas to life while working in a dynamic, flexible environment that fuels your creativity and drive.
Our headquarters is in Lexington, Massachusetts, an inspiring healthcare research hub in a historic town.
Fujifilm is globally headquartered in Tokyo with over 70,000 employees across four key business segments of healthcare, electronics, business innovation, and imaging. We are guided and united by our Group Purpose of "giving our world more smiles." Visit: Description**
**Duties and Responsibilities:**
+ Supports our Synapse products by remotely troubleshooting and resolving issues, assessing and clearing monitor alarms, and providing our customers with timely responses.
+ Works on 3rd party hardware, software, and network related issues that are sold or supported by FUJIFILM.
+ Effectively and efficiently uses the FUJIFULM knowledge resources available to help in the troubleshooting process.
+ Collaborates with peers and other team members when working on more complex technical issues.
+ Effectively documents cases throughout the process of troubleshooting the issue.
+ Strictly follows the Technical Assistance Center (TAC) escalation process to move cases, in a timely manner, to the next level engineer when an issue cannot be resolved.
+ Engineers must have the ability and skillset to answer and facilitate incoming customer calls, effectively communicate with our customers, and document the interactions within a case.
+ Works cross-functionally with other Synapse teams/products as required and handles other duties as assigned.
+ Monitors TAC phone system wall boards to ensure that proper statuses are maintained.
+ Positive customer surveys, documentation accuracy and consistency, timely case and project completion, and finishing the assigned trainings are standard expectations for all FUJI engineers.
+ Maintains a high level of success with yearly goals provided by your manager and metrics defined on a team level.
+ Working outside of normal business hours, overtime, holidays, and participation in an on-call rotation are required to cover the needs of the business.
+ Some short notice overnight travel, based on the needs of the business, to work on customer systems.
+ Adheres to the Company's quality and regulatory compliance requirements, without exception, and ensures that all job duties inherent in the position description are performed in accordance with established policies and procedures.
+ Comply with all applicable U.S. Food and Drug Administration (U.S. FDA) medical device regulatory requirements, applicable ISO 13485 standard requirements and all other applicable laws, regulations, and standards.
**Qualifications:**
Baseline Qualifications:
+ Bachelor's Degree, Trade School Certification (Industry related), or Industry Experience Equivalent
+ One or more industry-specific certifications in relevant technical background (Microsoft, VMware, Cisco certifications preferred).
+ Working knowledge of Windows OS (Microsoft Server 2012, 2016, 2019, 2022+), networking, SQL Server, and/or Oracle.
+ Knowledge of current network technologies.
+ Superior communication and interpersonal skills, excellent phone manner.
+ Ability to achieve results and meet goals in a fast-paced, team environment.
+ Ability to make independent decisions based on interpretation of technology data and product knowledge.
+ Excellent organizational and multi-tasking skills.
+ Knowledge of Synapse workflows and their implementations.
+ Knowledge of clinical data transfer protocols and interfaces (HL7 and DICOM)
Preferred Qualifications:
+ FUJIFILM Synapse Administration experience.
+ Working knowledge of Synapse workflows and their implementations.
+ Working knowledge of clinical data transfer protocols and interfaces (HL7 and DICOM)
+ Knowledge with Synapse application front end.
+ Knowledge of medical informatics architecture (VMware and Storage Solutions).
+ Knowledge of Linux Architecture.
+ Experience of using Postgresql
+ Industry-specific certifications in relevant technical background (Microsoft, VMware, Cisco certifications).
+ Security Certifications (Security + or higher)
**Key Performance Indicators:**
+ To maintain this position engineer's must:
+ Maintain Security+ Certification (Security + or higher)
+ Maintain and expand knowledge acquired to be designated as a TAC Subject Matter Expert (SME) in two disciplines.
+ All engineers must maintain a case workload within 10% of the median of their peers at a minimum.
+ Case backlogs must stay at or below 25 cases (not including escalated cases) unless approved by management.
**Physical Requirements:**
The position requires the ability to perform the following physical demands and/or have the listed capabilities:
+ The ability to sit up to 75-100% of applicable work time.
+ The ability to use your hands and fingers to feel and manipulate items, including keyboards, up to 100% of applicable work time.
+ The ability to stand, talk, and hear for 75% of applicable work time.
**Travel:**
Occasional (up to 10%) travel may be required based on business need.
_*_ _#LI-Remote_
_In the event that COVID-19 vaccine mandates issued by the federal government, or by state or local government become effective and enforceable, the Company will require that the successful candidate hired for positions covered under relevant government vaccine mandate(s) be fully vaccinated against COVID-19, absent being granted an accommodation due to medical or sincerely held religious belief or other legally required exemption._
_Applicants to positions where vendor credentialing or other similar requirements exist to enter facilities will be required to comply with the credentialing requirements of the facilities, including complying with vaccine requirements._
_For all positions, the Company encourages vaccination against COVID-19 and requires that the successful candidate hired be willing to test for the COVID-19 virus periodically and wear a face covering indoors as required, absent being granted an accommodation due to medical or sincerely held religious belief or other legally required exemption._
**EEO Information**
Fujifilm is committed to providing equal opportunities in hiring, promotion and advancement, compensation, benefits, and training regardless of nationality, age, gender, sexual orientation or gender identity, race, ethnicity, religion, political creed, ideology, national, or social origin, disability, veteran status, etc.
**ADA Information**
If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to our HR Department ( or ( ).
**Job Locations** _US-Remote_
**Posted Date** _4 weeks ago_ _(7/15/2025 7:00 PM)_
**_Requisition ID_** _2025-35118_
**_Category_** _Engineering_
**_Company (Portal Searching)_** _FUJIFILM Healthcare Americas Corporation_

Job Title:
Technical Support Representative-Remote (Bilingual: Portuguese and English)
Job Description
**JOB DESCRIPTION**
The Technical Support Representative-Remote (Bilingual: Portuguese and English) works from home and interfaces with customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine problems and questions regarding client's products and/or services. (We accept applications for this position on an ongoing basis. Military veterans are encouraged to apply.)
**A NEW CAREER POWERED BY YOU**
Are you looking for a "work from home" career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns " **World's Best Workplaces** ," " **Happiest Employees** ," and " **Best Companies for Career Growth** " awards every year? Then a remote Technical Support / Customer Service Representative position at Concentrix is just the right place for you!
As a remote Technical Support Representative, you'll join an organically diverse team from 70+ countries where ALL members contribute and support each other's success and well-being, proudly united as "game-changers." Together, we help the world's best-known brands improve their businesses through exceptional customer experiences and tech-powered innovation. And due to continued growth, we're looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer service experiences as we are.
**CAREER GROWTH AND PERSONAL DEVELOPMENT**
This is a great "work from home" opportunity that will allow you to reimagine an all-new career journey and develop "friends for life" at the same time. We'll give you all the training, technologies, and continuing support you'll need to succeed. Plus, at Concentrix, there's real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That's why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you've always envisioned.
**WHAT YOU WILL DO IN THIS ROLE**
As a Technical Support Representative (Bilingual: Portuguese and English) working from home, you will:
+ Provide inbound customer support using a call flow guide in the customer's preferred language
+ Resolve technical issues related to hardware, software, and client products
+ Track, document, and retrieve information in databases
+ Be an amazing problem-solver
+ Offer additional products and/or services
+ Deliver expert customer experiences.with a smile.
**YOUR QUALIFICATIONS**
Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Technical Support Representative-Remote (Bilingual: Portuguese and English) role include:
+ **The ability to read, write and speak fluently both Portuguese and English**
+ Strong focus on building customer relationships
+ 1+ year of customer service experience
+ Technical support experience preferred
+ Open availability
+ A high school diploma or GED
+ A quiet, distraction-free environment to work from in your home
+ Proficiency in fast-paced multi-tasking
+ Eagerness to learn new technologies
+ Strong problem-solving skills with the ability to ask probing questions to come to a resolution
+ Strong computer navigation skills and PC knowledge
+ A desktop or laptop to complete PC and internet testing; A work computer may be provided depending on the position offered, but is not guaranteed (will be discussed further with a recruiter)
+ High Speed internet (no wireless/hotspots or satellite) and a smartphone
+ Must reside in the United States and have a valid U.S. address for residence
**WHAT'S IN IT FOR YOU**
One of our company's Culture Beliefs says, "We champion our people." That's why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we'll invest in YOU to aid in your career path and in your personal development. Benefits available to eligible U.S. employees in this role include:
+ The base salary for this position is $15.50/hr. (pay rate will not be below the applicable minimum wage). Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days.
+ DailyPay enrollment option to access pay "early," when you want it
+ Paid training and performance-based incentives
+ Lucrative employee referral bonus opportunities
+ Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more
+ Health and wellness programs with trained partners to help promote a healthy you
+ Mentorship programs that support your rewarding career journey
+ Work-from-home convenience
+ Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support
+ Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more
**REIMAGINE THE BEST VERSION OF YOU!**
If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their "employer of choice."
Location:
USA, OH, Work-at-Home
Language Requirements:
Time Type:
Full time
?Physical & Mental Requirements: While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature.
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the** Job Applicant Privacy Notice for California Residents ( to Work:**
In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence.
**Where Job May be Performed:**
Currently, this position may be performed only in the states listed here ( .
Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.
For more information regarding your EEO rights as an applicant, please visit the following websites:
-English ( ( request a reasonable accommodation please click here ( .
If you wish to review the Affirmative Action Plan, please click here ( .

Job ID Number

R5861

Employment Type

Full time

Worksite Flexibility

Remote

Job Summary

As the Technical Production Support Analyst, you will be responsible for providing comprehensive support, troubleshooting, and documentation for enterprise applications and banking platforms.

Job Description

We are seeking a dedicated Technical Production Support Analyst to join our dynamic team for a full-time, long-term contract opportunity that is fully remote . This role is pivotal in maintaining the smooth operation of our critical business applications and financial systems.

Due to the specific legal and contractual requirements associated with this position, only US Citizens will be considered for this role.

What You'll Do

• Field incoming requests from end users to resolve process, application, and software issues within servers, databases, and other mission-critical systems.

• Communicate and escalate application-related problems and issues to key stakeholders, including management, development teams, end users, and unit leaders.

• Provide production support for existing financial systems and applications.

• Perform unit and regression testing to ensure systems are functioning as intended.

• Perform routine maintenance and updates on applications and servers to ensure optimal performance.

• Support the implementation and ongoing maintenance of banking platforms and other financial applications.

• Work closely with project managers and subject matter experts to develop technical solutions that align with business strategy and goals.

• Write technical procedures and documentation for applications, including operations and user guides.

• Document system/design specifications and maintain logs to keep track of development issues and priorities.

• Ensure quality standards are maintained, including proper version control and up-to-date program documentation.

• Use knowledge and judgment to diagnose issues reported to the Service Desk and resolve them efficiently.

• Isolate problem trends and ensure troubleshooting efforts are completed for recurring problems.

• Identify and analyze detailed processes, pinpoint gaps, and develop solutions to enhance functionality.

• Perform end-to-end change request/change management processes, ensuring all changes are documented, approved, and implemented without impacting business continuity.

• Manage production release cycles including planning, scheduling, coordination, and stakeholder communication.

• Exhibit strong communication skills to work with internal and external teams, vendors, and stakeholders.

• Perform with a positive attitude and foster a culture of learning and improvement.

• Ability to assess customer/employee IT knowledge levels and deal with difficult callers effectively.

What You'll Need

Required:

• Experience with Jack Henry core banking application products (e.g., Silverlake, XPerience, Synergy)

• Demonstrate an expert understanding of the transactional lifecycle within a core banking environment, with the ability to clearly explain each stage from initiation to completion

• Possess comprehensive knowledge of end-of-day processing protocols in a core banking setting and be able to convey the importance and methodology of these operations to ensure seamless execution

• Core Banking domain knowledge and experience

• Familiarity with web technologies (e.g., IIS, Apache Tomcat) and file transfer protocols (FTP, SFTP)

• Knowledge of other peripheral systems (JHA ArgoKeys, JHA Synergy, JHA Teller, 4Sight, ArgoOasis) will be an added advantage

• Bachelor's or Associate's Degree in Information Technology or related field, or equivalent experience

• 3-5 years of experience in application or production support

• Experience with Unix/Linux command line, SQL Server, and Windows Server environments

• Exposure to scripting languages (e.g., Windows batch, Unix shell, PowerShell)

• Experience with AS/400

• Knowledge of database technologies such as MS SQL/Oracle PL/SQL and ETL tools

• Experience with scheduling tools like Autosys and reporting tools like Crystal Reports or Cognos

• Excellent analytical and problem-solving skills

• Ability to prioritize work and manage multiple tasks efficiently

• Strong communication skills to collaborate with diverse teams and stakeholders

• Experience in managing projects or familiarity with project management methodologies

• Proficiency in change management practices and processes

• Background in quality assurance or testing methodologies

• Strong skills in technical writing for creating comprehensive documentation

• Knowledge of ITIL practices for managing service desk issues

• Ability to manage customer relationships and handle difficult callers effectively

• Understanding of security protocols and practices, particularly in banking operations

• Willingness to learn and adapt to new technologies and systems

• Strong teamwork and interpersonal skills for effective collaboration with cross-functional teams

Physical Demands

• Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state and local standards

• Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc.

• Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard

The pay range for this position is $65,000 - $70,000 annually (USD). Exact compensation may vary based on several factors, including location, experience, and education. Benefit package includes medical, dental, and vision insurance, as well as 401k retirement account access. Employees in this role receive paid time off and may also be entitled to paid sick leave and/or other paid time off as provided by applicable law?

#LI-JM1

Reasonable Accommodation Statement

If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to or (888) 824 - 8111.

Equal Employment Opportunity Policy Statement

CAI is committed to equal employment opportunity. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability, or veteran status. All employment decisions are based on valid job requirements, including hiring, promotion, and compensation. Harassment and retaliation are prohibited.