949 Technology Architect jobs in the United States

As a Marketing Technology Architect, you will be a strategic leader responsible for designing and evolving the architecture of our global MarTech ecosystem. You will partner across marketing, engineering, and data science teams to deliver scalable, compliant, and innovative solutions that power audience-centric marketing, accelerate campaign velocity, and enable AI-driven personalization. This role is critical to advancing our Adobe platform strategy, GenAI Center of Excellence, and marketing automation capabilities.
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.
**Responsibilities**
+ Architectural Leadership: Define and maintain the end-to-end architecture of the MarTech stack, including Adobe Experience Cloud (Adobe Experience Manager (AEM), Real-time Customer Data Platform (RTCDP), Marketo), Signal Flow, and GenAI platforms.
+ Platform Strategy & Roadmapping: Collaborate with marketing and engineering leadership to align platform capabilities with business goals, including roadmap development for Adobe Cloud and GenAI solutions.
+ Build and govern Application Programming Interfaces (APIs) and connectors across MarTech and data platforms
+ Serve as MarTech platform resource for platform onboarding, internal training, and cross-functional design workshops
+ Support overall strategy by translating technical roadmaps into business-facing solutions for leadership discussions
+ AI & Automation Enablement: Partner with the GenAI Center of Excellence (COE) to integrate AI/Machine Learning (ML) models (e.g., Next Best Action, Account-Based Marketing (ABM) Recommendations) into marketing workflows and content generation.
+ Data Governance & Compliance: Ensure all implementations meet enterprise data standards, privacy regulations, and responsible AI principles.
+ Cross-Functional Collaboration: Serve as a bridge between marketing, IT, and analytics teams to ensure seamless integration, operational efficiency, and platform adoption.
+ Innovation & Optimization: Lead initiatives to reduce platform operating costs, improve Service-level Agreement (SLA)
+ Embody our Culture ( and Values ( Qualifications**
+ Bachelor's Degree in Business, Marketing, Communications, Finance, Engineering, or related field AND 10+ years experience in marketing technology, enterprise architecture, or digital transformation roles OR equivalent experience.
+ 5+ years experience in Adobe or other enterprise wide MarTech stacks (Adobe Experience Cloud, Salesforce, Oracle).
+ Experience designing scalable architectures that support personalization, campaign orchestration, and analytics.
+ Experience with API-based integrations and orchestration across MarTech, AdTech, and data platforms
+ Experience with AI/ML applications in marketing, including GenAI content tools and predictive modeling.
**Additional or Preferred Qualifications**
+ Master's Degree in Business, Marketing, Communications, Finance, Engineering, or related field AND 8+ years experience in marketing technology, enterprise architecture, or digital transformation roles OR Bachelor's Degree in Business, Marketing, Communications, Finance, Engineering, or related field AND 12+ years experience in marketing technology, enterprise architecture, or digital transformation roles OR equivalent experience.
+ 6+ years technology/process improvement experience.
+ Experience collaborating across legal, privacy, engineering, and analytics functions to deliver compliant, scalable solutions
Marketing Technology IC5 - The typical base pay range for this role across the U.S. is USD $130,900 - $51,900 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD 165,600 - 272,300 per year.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: will accept applications for the role until October 15, 2025.
#EandEjobs
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .

As a Marketing Technology Architect, you will be a strategic leader responsible for designing and evolving the architecture of our global MarTech ecosystem. You will partner across marketing, engineering, and data science teams to deliver scalable, compliant, and innovative solutions that power audience-centric marketing, accelerate campaign velocity, and enable AI-driven personalization. This role is critical to advancing our Adobe platform strategy, GenAI Center of Excellence, and marketing automation capabilities.
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.
**Responsibilities**
+ Architectural Leadership: Define and maintain the end-to-end architecture of the MarTech stack, including Adobe Experience Cloud (Adobe Experience Manager (AEM), Real-time Customer Data Platform (RTCDP), Marketo), Signal Flow, and GenAI platforms.
+ Platform Strategy & Roadmapping: Collaborate with marketing and engineering leadership to align platform capabilities with business goals, including roadmap development for Adobe Cloud and GenAI solutions.
+ Build and govern Application Programming Interfaces (APIs) and connectors across MarTech and data platforms
+ Serve as MarTech platform resource for platform onboarding, internal training, and cross-functional design workshops
+ Support overall strategy by translating technical roadmaps into business-facing solutions for leadership discussions
+ AI & Automation Enablement: Partner with the GenAI Center of Excellence (COE) to integrate AI/Machine Learning (ML) models (e.g., Next Best Action, Account-Based Marketing (ABM) Recommendations) into marketing workflows and content generation.
+ Data Governance & Compliance: Ensure all implementations meet enterprise data standards, privacy regulations, and responsible AI principles.
+ Cross-Functional Collaboration: Serve as a bridge between marketing, IT, and analytics teams to ensure seamless integration, operational efficiency, and platform adoption.
+ Innovation & Optimization: Lead initiatives to reduce platform operating costs, improve Service-level Agreement (SLA)
+ Embody our Culture ( and Values ( Qualifications**
+ Bachelor's Degree in Business, Marketing, Communications, Finance, Engineering, or related field AND 10+ years experience in marketing technology, enterprise architecture, or digital transformation roles OR equivalent experience.
+ 5+ years experience in Adobe or other enterprise wide MarTech stacks (Adobe Experience Cloud, Salesforce, Oracle).
+ Experience designing scalable architectures that support personalization, campaign orchestration, and analytics.
+ Experience with API-based integrations and orchestration across MarTech, AdTech, and data platforms
+ Experience with AI/ML applications in marketing, including GenAI content tools and predictive modeling.
**Additional or Preferred Qualifications**
+ Master's Degree in Business, Marketing, Communications, Finance, Engineering, or related field AND 8+ years experience in marketing technology, enterprise architecture, or digital transformation roles OR Bachelor's Degree in Business, Marketing, Communications, Finance, Engineering, or related field AND 12+ years experience in marketing technology, enterprise architecture, or digital transformation roles OR equivalent experience.
+ 6+ years technology/process improvement experience.
+ Experience collaborating across legal, privacy, engineering, and analytics functions to deliver compliant, scalable solutions
Marketing Technology IC5 - The typical base pay range for this role across the U.S. is USD $130,900 - $51,900 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD 165,600 - 272,300 per year.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: will accept applications for the role until October 15, 2025.
#EandEjobs
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .

University Overview
The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn's distinctive interdisciplinary approach to scholarship and learning. As an employer Penn has been ranked nationally on many occasions with the most recent award from Forbes who named Penn one of America's Best Large Employers in 2023.
Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play.
The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more.
Posted Job Title
Information Technology Architect
Job Profile Title
Information Technology Architect
Job Description Summary
Information Systems & Computing (ISC) is the University of Pennsylvania's central IT organization, providing the core network, data, voice, video, and enterprise application infrastructure and services upon which Penn's numerous Schools and Centers build their unique tools and capabilities.
ISC's 300-plus employees work closely with the University's IT organizations in order to create, deliver and support products and services that help Schools and Centers operate efficiently and effectively. We strive to be easy to work with, and to serve as a trusted advisor to Penn's IT community, faculty, staff and students in support of an environment of discovery and progress.
ISC's focus on customer service and the high-quality, cost-effective, reliable implementation of modern IT solutions advances the mission of the University, as well as that of each individual School and Center. At Penn, technological freedom and departmental autonomy represent dearly held core values. ISC supports those ideas by providing foundational services and cogent counsel, empowering individuals and departments to employ their distinct strengths in support of their goals.
Learn more about us by visiting or position will be a key driver in shaping the university's enterprise IT architecture, with a strong focus on modern data platforms and cloud-based analytics. You'll design and implement scalable solutions across multiple domains-applications, networks, and systems-while setting technical standards and guiding product integration. Partnering with Data Warehouse architects, you'll help design, optimize, and deliver innovative Snowflake services (including advanced features like Snowflake Cortex) to power analytics, data science, and AI initiatives that support the entire university community.
Job Description
Job Responsibilities
+ Define, develop, and drive the implementation of enterprise architecture standards and best practices. This includes defining standards, methods, and best practices for data architecture, analytics, and cloud solutions, including Snowflake features (e.g., Cortex, data sharing, compute/storage separation) where appropriate
+ Identify and evaluate application platforms, technologies, tools, and frameworks, including cloud-based data platforms such as Snowflake, and recommend cost-effective, secure architectures that support operational efficiency, scalability and align with the University mission, vision, and long-term objectives
+ Offer technical guidance and support to development team, particularly around the use of the Snowflake platform, fostering a culture of accountability, transparency, and continuous improvement
+ Collaboratively design, model, develop, and implement enterprise-level systems and applications, ensuring seamless integration across the University ecosystem, with an emphasis on leveraging Snowflake as a foundational data and analytics platform where appropriate
+ Ensure compliance with regulatory requirements, including data privacy and industry-specific regulations, by incorporating Snowflake security and governance capabilities (e.g., RBAC, data masking, encryption) and working closely with the Office of Information Security and other key constituents
+ Effectively communicate with stakeholders at all levels, providing regular updates on transformation progress, project milestones, and architectural developments
+ Other duties and responsibilities as assigned
Qualifications
Required:
+ Bachelor of Science and 3 to 5 years of experience or equivalent combination of education and experience is required.
+ Strong understanding of database security and governance principles, including role-based access control (RBAC), row/column-level security, permission grants, network policies/IP whitelisting, and authentication mechanisms
+ Expert knowledge of OLAP vs. OLTP design patterns and their application in enterprise data solutions
+ Hands-on experience developing and optimizing user-defined functions (UDFs) and/or database stored procedures
+ Demonstrated expertise with ETL/ELT design and integration tools, including experience orchestrating data pipelines across multiple platforms
Preferred:
+ Experience designing and managing data streaming or real-time pipelines in Snowflake
+ Familiarity with workload monitoring, warehouse sizing, and resource monitors to ensure performance tuning and cost optimization in Snowflake
+ Programming knowledge in Python, Java, and SQL to support advanced data engineering and architectural development
Job Location - City, State
Philadelphia, Pennsylvania
Department / School
Information Systems and Computing
Pay Range
$100,000.00 - $150,000.00 Annual Rate
Salary offers are made based on the candidate's qualifications, experience, skills, and education as they directly relate to the requirements of the position, and in alignment with salary ranges based on external market data for the job's level. Internal organization and peer data at Penn are also considered.
Equal Opportunity Statement
The University of Pennsylvania is an equal opportunity employer. Candidates are considered for employment without regard to race, color, sex, sexual orientation, religion, creed, national origin (including shared ancestry or ethnic characteristics) , citizenship status, age, disability, veteran status or any class protected under applicable federal, state or local law .
Special Requirements Background checks may be required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job.
University Benefits
+ Health, Life, and Flexible Spending Accounts : Penn offers comprehensive medical, prescription, behavioral health, dental, vision, and life insurance benefits to protect you and your family's health and welfare. You can also use flexible spending accounts to pay for eligible health care and dependent care expenses with pre-tax dollars.
+ Tuition : Take advantage of Penn's exceptional tuition benefits . You, your spouse, and your dependent children can get tuition assistance here at Penn. Your dependent children are also eligible for tuition assistance at other institutions.
+ Retirement: Penn offers generous retirement plans to help you save for your future. Penn's Basic, Matching, and Supplemental retirement plans allow you to save for retirement on a pre-tax or Roth basis. Choose from a wide variety of investment options through TIAA and Vanguard.
+ Time Away from Work: Penn provides you with a substantial amount of time away from work during the course of the year. This allows you to relax, take vacations, attend to personal affairs, recover from illness or injury, spend time with family-whatever your personal needs may be.
+ Long-Term Care Insurance: In partnership with Genworth Financial, Penn offers faculty and staff (and your eligible family members) long-term care insurance to help you cover some of the costs of long-term care services received at home, in the community or in a nursing facility. If you apply when you're newly hired, you won't have to provide proof of good health or be subject to underwriting requirements. Eligible family members must always provide proof of good health and are subject to underwriting.
+ Wellness and Work-life Resources : Penn is committed to supporting our faculty and staff as they balance the competing demands of work and personal life. That's why we offer a wide variety of programs and resources to help you care for your health, your family, and your work-life balance.
+ Professional and Personal Development: Penn provides an array of resources to help you advance yourself personally and professionally.
+ University Resources: As a member of the Penn community, you have access to a wide range of University resources as well as cultural and recreational activities. Take advantage of the University's libraries and athletic facilities, or visit our arboretum and art galleries. There's always something going on at Penn, whether it's a new exhibit at the Penn Museum, the latest music or theater presentation at the Annenberg Center, or the Penn Relays at Franklin Field to name just a few examples. As a member of the Penn community, you're right in the middle of the excitement-and you and your family can enjoy many of these activities for free.
+ Discounts and Special Services : From arts and entertainment to transportation and mortgages, you'll find great deals for University faculty and staff. Not only do Penn arts and cultural centers and museums offer free and discounted admission and memberships to faculty and staff. You can also enjoy substantial savings on other goods and services such as new cars from Ford and General Motors, cellular phone service plans, movie tickets, and admission to theme parks.
+ Flexible Work Hours: Flexible work options offer creative approaches for completing work while promoting balance between work and personal commitments. These approaches involve use of non-traditional work hours, locations, and/or job structures.
+ Penn Home Ownership Services: Penn offers a forgivable loan for eligible employees interested in buying a home or currently residing in West Philadelphia, which can be used for closing costs or home improvements.
+ Adoption Assistance: Penn will reimburse eligible employees on qualified expenses in connection with the legal adoption of an eligible child, such as travel or court fees, for up to two adoptions in your household.

To learn more, please visit: University of Pennsylvania's special character is reflected in the wide variety of backgrounds, experiences, and perspectives of the Penn community. We seek talented faculty and staff who will constitute a vibrant community and help create an educational and working environment that best supports the University's commitment to excellence in teaching, research, and scholarship. The University of Pennsylvania is an equal opportunity employer. Candidates are considered for employment without regard to race, color, sex, sexual orientation, religion, creed, national origin (including shared ancestry or ethnic characteristics), citizenship status, age, disability, veteran status, or any class protected under applicable federal, state or local law.

As a Marketing Technology Architect, you will be a strategic leader responsible for designing and evolving the architecture of our global MarTech ecosystem. You will partner across marketing, engineering, and data science teams to deliver scalable, compliant, and innovative solutions that power audience-centric marketing, accelerate campaign velocity, and enable AI-driven personalization. This role is critical to advancing our Adobe platform strategy, GenAI Center of Excellence, and marketing automation capabilities.
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.
**Responsibilities**
+ Architectural Leadership: Define and maintain the end-to-end architecture of the MarTech stack, including Adobe Experience Cloud (Adobe Experience Manager (AEM), Real-time Customer Data Platform (RTCDP), Marketo), Signal Flow, and GenAI platforms.
+ Platform Strategy & Roadmapping: Collaborate with marketing and engineering leadership to align platform capabilities with business goals, including roadmap development for Adobe Cloud and GenAI solutions.
+ Build and govern Application Programming Interfaces (APIs) and connectors across MarTech and data platforms
+ Serve as MarTech platform resource for platform onboarding, internal training, and cross-functional design workshops
+ Support overall strategy by translating technical roadmaps into business-facing solutions for leadership discussions
+ AI & Automation Enablement: Partner with the GenAI Center of Excellence (COE) to integrate AI/Machine Learning (ML) models (e.g., Next Best Action, Account-Based Marketing (ABM) Recommendations) into marketing workflows and content generation.
+ Data Governance & Compliance: Ensure all implementations meet enterprise data standards, privacy regulations, and responsible AI principles.
+ Cross-Functional Collaboration: Serve as a bridge between marketing, IT, and analytics teams to ensure seamless integration, operational efficiency, and platform adoption.
+ Innovation & Optimization: Lead initiatives to reduce platform operating costs, improve Service-level Agreement (SLA)
+ Embody our Culture ( and Values ( Qualifications**
+ Bachelor's Degree in Business, Marketing, Communications, Finance, Engineering, or related field AND 10+ years experience in marketing technology, enterprise architecture, or digital transformation roles OR equivalent experience.
+ 5+ years experience in Adobe or other enterprise wide MarTech stacks (Adobe Experience Cloud, Salesforce, Oracle).
+ Experience designing scalable architectures that support personalization, campaign orchestration, and analytics.
+ Experience with API-based integrations and orchestration across MarTech, AdTech, and data platforms
+ Experience with AI/ML applications in marketing, including GenAI content tools and predictive modeling.
**Additional or Preferred Qualifications**
+ Master's Degree in Business, Marketing, Communications, Finance, Engineering, or related field AND 8+ years experience in marketing technology, enterprise architecture, or digital transformation roles OR Bachelor's Degree in Business, Marketing, Communications, Finance, Engineering, or related field AND 12+ years experience in marketing technology, enterprise architecture, or digital transformation roles OR equivalent experience.
+ 6+ years technology/process improvement experience.
+ Experience collaborating across legal, privacy, engineering, and analytics functions to deliver compliant, scalable solutions
Marketing Technology IC5 - The typical base pay range for this role across the U.S. is USD $130,900 - $51,900 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD 165,600 - 272,300 per year.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: will accept applications for the role until October 15, 2025.
#EandEjobs
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .

As a Marketing Technology Architect, you will be a strategic leader responsible for designing and evolving the architecture of our global MarTech ecosystem. You will partner across marketing, engineering, and data science teams to deliver scalable, compliant, and innovative solutions that power audience-centric marketing, accelerate campaign velocity, and enable AI-driven personalization. This role is critical to advancing our Adobe platform strategy, GenAI Center of Excellence, and marketing automation capabilities.
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.
**Responsibilities**
+ Architectural Leadership: Define and maintain the end-to-end architecture of the MarTech stack, including Adobe Experience Cloud (Adobe Experience Manager (AEM), Real-time Customer Data Platform (RTCDP), Marketo), Signal Flow, and GenAI platforms.
+ Platform Strategy & Roadmapping: Collaborate with marketing and engineering leadership to align platform capabilities with business goals, including roadmap development for Adobe Cloud and GenAI solutions.
+ Build and govern Application Programming Interfaces (APIs) and connectors across MarTech and data platforms
+ Serve as MarTech platform resource for platform onboarding, internal training, and cross-functional design workshops
+ Support overall strategy by translating technical roadmaps into business-facing solutions for leadership discussions
+ AI & Automation Enablement: Partner with the GenAI Center of Excellence (COE) to integrate AI/Machine Learning (ML) models (e.g., Next Best Action, Account-Based Marketing (ABM) Recommendations) into marketing workflows and content generation.
+ Data Governance & Compliance: Ensure all implementations meet enterprise data standards, privacy regulations, and responsible AI principles.
+ Cross-Functional Collaboration: Serve as a bridge between marketing, IT, and analytics teams to ensure seamless integration, operational efficiency, and platform adoption.
+ Innovation & Optimization: Lead initiatives to reduce platform operating costs, improve Service-level Agreement (SLA)
+ Embody our Culture ( and Values ( Qualifications**
+ Bachelor's Degree in Business, Marketing, Communications, Finance, Engineering, or related field AND 10+ years experience in marketing technology, enterprise architecture, or digital transformation roles OR equivalent experience.
+ 5+ years experience in Adobe or other enterprise wide MarTech stacks (Adobe Experience Cloud, Salesforce, Oracle).
+ Experience designing scalable architectures that support personalization, campaign orchestration, and analytics.
+ Experience with API-based integrations and orchestration across MarTech, AdTech, and data platforms
+ Experience with AI/ML applications in marketing, including GenAI content tools and predictive modeling.
**Additional or Preferred Qualifications**
+ Master's Degree in Business, Marketing, Communications, Finance, Engineering, or related field AND 8+ years experience in marketing technology, enterprise architecture, or digital transformation roles OR Bachelor's Degree in Business, Marketing, Communications, Finance, Engineering, or related field AND 12+ years experience in marketing technology, enterprise architecture, or digital transformation roles OR equivalent experience.
+ 6+ years technology/process improvement experience.
+ Experience collaborating across legal, privacy, engineering, and analytics functions to deliver compliant, scalable solutions
Marketing Technology IC5 - The typical base pay range for this role across the U.S. is USD $130,900 - $51,900 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD 165,600 - 272,300 per year.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: will accept applications for the role until October 15, 2025.
#EandEjobs
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .

Job Description

Job Description

We are seeking a visionary and collaborative Chief Enterprise Architect to lead our architectural initiatives and drive innovation across the organization, further strengthening our position as a key enabler of GDOT's mission and goals.

Position Overview

As the Chief Enterprise Architect at GDOT IT, you will play a pivotal role in shaping the future of our technology landscape as a key member of the executive leadership team. This senior leadership position reports directly to the CIO/CTO and works alongside other executive leaders including the Head of PMO, Head of IT Applications, and Head of IT Infrastructure. You will lead a dedicated team of enterprise architects to maintain and modernize the evolving transformation of GDOT IT, while also guiding and managing Solution Architects across the organization. You will be responsible for driving the implementation of a comprehensive enterprise architecture that aligns with GDOT's strategic goals and enables efficient, effective, and innovative transportation solutions. Additionally, you will establish and oversee collaborative structures such as Communities of Practice, Centers of Excellence, and Architectural Review Boards to foster alignment and innovation. Your work will directly support GDOT's mission by leveraging technology to enhance safety, sustainability, and mobility across Georgia's transportation system.

Local Candidates Only

Key Responsibilities

1. Strategic Leadership

●Develop and maintain a forward-thinking enterprise architecture strategy that supports GDOT's mission and objectives

●Collaborate with executive leadership to align IT initiatives with business goals and transportation needs

●Lead and mentor a team of Enterprise Architects specializing in Security, Data, Applications, and Infrastructure domains

●Oversee and guide Solutions Architects across various sub-departments

●Foster a culture of innovation, continuous improvement, and knowledge sharing within the Enterprise Architecture team and across the IT division

●Ensure that all architectural decisions and initiatives contribute to GDOT's strategic goals of safety, system preservation, project delivery, mobility, and employee development

●Support and Shepherd the IT division in its role as a critical enabler of GDOT's mission, identifying opportunities to leverage technology for transformative impact

2. Team Leadership and Development

●Build, manage, and develop a high-performing team of Enterprise Architects across various domains

●Guide and manage the various Solution Architects throughout the organization

●Establish clear roles, responsibilities, and performance expectations for team members

●Provide mentorship and professional development opportunities to grow architectural capabilities

●Foster collaboration between the Enterprise Architecture team and other IT and business units

●Implement a holistic approach that addresses People, Process, Technology, and Culture dimensions of change

●Partner closely with PMO to drive and support change management for both internal and external customers

●Recommend and oversee organizational structures such as Communities of Practice, Centers of Excellence, Guilds, Change Control Boards, and Architectural Review Boards

●Design and implement collaborative structures that create alignment and foster innovation across IT departments

3. Stakeholder Engagement

●Gather requirements and insights from diverse stakeholders, including leadership, customers, and frontline staff

●Facilitate collaborative decision-making processes to ensure all voices are heard and considered in architectural decisions

●Build strong relationships with internal and external partners to drive technology adoption and success

●Engage with transportation experts to understand how technology can best support GDOT's mission of innovation, safety, sustainability, and mobility

●Act as a bridge between IT and other GDOT divisions, ensuring technology solutions are aligned with operational needs

4. Collaborative Standards Development and Governance

●Facilitate the co-creation of enterprise architecture standards and best practices through inclusive, cross-functional workshops and working groups

●Foster a culture of shared ownership in architectural standards by involving stakeholders from various departments in the development process

●Establish and chair Architectural Review Boards as needed to govern technology decisions and ensure alignment with enterprise standards

●Design and implement effective Change Control processes that balance governance with agility

●Lead and oversee Communities of Practice, Centers of Excellence, and Guilds to promote knowledge sharing and standardization

●Guide the establishment of flexible governance processes that encourage adherence to standards while allowing for innovation and agility

●Lead regular, collaborative reviews of standards to ensure they evolve with emerging technologies and changing business needs

●Ensure that architectural standards align with and support GDOT's goals, particularly in streamlining processes and improving access for small businesses

●Develop and implement strategies to communicate the value and benefits of standards across the organization, encouraging voluntary adoption

5. Research and Innovation Initiatives

●Spearhead research initiatives to explore emerging technologies and their potential applications within GDOT

●Organize and facilitate proof-of-concept (POC) projects to test innovative solutions in real-world scenarios

●Lead hackathons and innovation challenges that bring together diverse teams to solve complex transportation problems

●Establish partnerships with academic institutions, research centers, and industry leaders to stay at the forefront of technological advancements

●Create and maintain an innovation lab or sandbox environment where teams can experiment with new technologies and approaches

●Develop a framework for evaluating and scaling successful POCs and hackathon outcomes into enterprise-wide solutions

●Foster a culture of continuous learning and experimentation across the IT division and broader GDOT organization

6. Solution Architecture Support

●Mentor and guide Solutions Architects, ensuring they have the necessary tools and knowledge to succeed

●Collaborate with Solutions Architects to align their work with the broader enterprise architecture vision

●Facilitate knowledge transfer and cross-pollination of ideas between different architectural teams

●Ensure that solution architectures contribute to GDOT's goals of project delivery and mobility enhancement

7. Technology Enablement

●Develop and implement training programs to enhance the technical capabilities of GDOT IT staff

●Identify emerging technologies and evaluate their potential impact on GDOT's operations

●Lead proof-of-concept initiatives to test and validate new technologies before broader adoption

●Focus on technologies that can enhance safety, sustainability, and mobility in Georgia's transportation system

●Champion the role of IT as a strategic enabler, demonstrating how technology drives GDOT's mission forward

8. Communication and Change Management

●Articulate complex architectural concepts to both technical and non-technical audiences

●Develop and execute change management strategies to support the adoption of new architectural approaches

●Create and maintain documentation to support the understanding and implementation of enterprise architecture principles

●Communicate how architectural initiatives support GDOT's vision of increasing Georgia's competitiveness through transportation leadership

●Promote the value of IT initiatives in enabling GDOT's mission across the organization

●Partner closely with PMO to implement effective change management practices that address both technical and human aspects of transformation

Qualifications

●Bachelor's degree in Computer Science, Information Systems, or related field; Master's degree preferred (or equivalent experience as an Enterprise Architect or Chief Enterprise Architect)

●10+ years of experience in enterprise architecture, with a focus on government or transportation sectors a plus;

●Proven experience leading teams of architects and technical professionals

●Experience establishing and managing organizational structures such as Communities of Practice, Centers of Excellence, and Architectural Review Boards

●Demonstrated background in addressing People, Process, Technology, and Culture dimensions of organizational change

●Strong understanding of enterprise architecture frameworks (e.g., TOGAF, Zachman)

●Experience guiding and managing Solution Architects across different business domains

●Excellent communication and interpersonal skills, with the ability to influence and collaborate at all levels of the organization

●Proven track record of leading large-scale digital transformation initiatives

●Experience with cloud technologies, data analytics, and emerging technologies such as AI and IoT

●Knowledge of transportation systems and smart city concepts is a plus

●Demonstrated ability to align technology initiatives with organizational missions and goals

●Experience in positioning IT as a strategic enabler in large organizations

●Strong partnership capabilities, particularly in collaborating with PMO to support change initiatives

Location Requirements

●Must be able to work onsite at our Downtown Atlanta office located at West Peachtree

●Must be accessible and local to the Metro Atlanta area

**About Lumen**
Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress.
We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.
**The Role**
We are looking for UC&C Technology Architects who are passionate about leveraging technology innovation for the betterment of humanity. This exciting customer-facing Technology Architect role will work in partnership with our Sales, Solution Engineering & Customer Success Executives, leading innovative conversations that help shape the growth of our enterprise customers. Technology Architects design and architect solutions utilizing our technology services platform. The successful Technology Architect must have a strong desire to leverage their technical and sales skills, including business acumen, to understand business requirements, develop a technical sales strategy, and effectively present solutions that address our customers' requirements and provide business value.
**Location**
This role has been designated as fully remote, candidates must reside in the United States.
**The Main Responsibilities**
+ Specialized Solution Design: This role is the go-to expert for Solution Engineers at Lumen when very deep knowledge and experience is needed for UC&C. Clarifies ambiguous requirements with sales and clients, ensuring the solution resolves underlying client issues. Provides guidance and alternatives to customer's requirements. May interpret customer requirements based on limited information.
+ Specialist Expertise: Within UC&C, provide on-demand design, solution best practices and industry expertise to the sales teams during the Learn/Buy/Get phases of the customer lifecycle experience. By proactively pulling in other specialists, expand the solution to be cross functional and multi-product. Follows industry technology trends through self-study and formal training and shares this knowledge with the teams they support along with their peer groups.
+ Product Partnership: Partners with Product Management in areas of process and design improvement within specific product area and contacts impacted departments to recommend potential solutions. Proactively provides input on strategic and tactical plans for new product development to teams across the organization.
+ Customer Meetings: Leads and/or attends customer meetings in person and via collaboration tools. Prepares and delivers technical proposals and presentations with the appropriate level of business acumen for the audience. Provides broad scope responses to solution and technology questions. Demonstrates advanced solution selling abilities and effective, pro-active customer communications. Interacts with all levels of customer's management team.
+ Custom Solutions: Exceptional understanding of UC&C technical and product boundaries and understanding of multi-product solutions and how these products interact with each other as to what is standard, what is available via special approval process, and what is not able to be provided. Partner with account team to shepherd custom requirements through sign-off process.
+ Sales Enablement: Works to self-enable the Sales Teams by freely sharing knowledge of process, key contacts, technology, and product for UC&C solutions, over the phone, in writing or through live trainings.
**What We Look For in a Candidate**
+ Education: Bachelor's Degree in Engineering, Physics, Computer Science, related fields or equivalent industry experience in the private sector or military
+ Work experience: 5 years of relevant job experience.
+ General Experience: Pre-sales role responsible for needs identification, qualification, and solutions design with certain products/applications.
+ Technical Knowledge: Demonstrated understanding of advanced applications across multiple product areas with extensive knowledge of competitive offerings and trends.
+ Communication: Ability to independently orchestrate & lead discussions with clients across many levels including C-level, VPs and Directors within IT.
+ Sales Ability: Proven track record of success attaining sales quota through leveraging technical relationships to up-sell existing customers and calling on new leads/prospects to generate business within an assigned territory utilizing solution selling methodologies.
+ Communication: Advanced written and verbal communication skills. Proven ability to work with multiple levels of decision making. Clearly articulate technical solutions in writing, on the phone, using video, or in person.
+ Problem Solving: Expert problem-solving skills and ability to methodically understand and resolve complex issues across multiple products to integrate into a seamless customer solution. Must demonstrate the ability to focus ambiguous customer needs into specific, deliverable requirements. Must demonstrate creative solution development.
+ Work Style: Ability to work independently, part of a team or pull together and lead a team to build complex customer solutions. Must be able to build strong team relationships and easily transfer technical information. Ability to work under pressure with tight deadlines and on multiple projects simultaneously. Must be very detail oriented and demonstrate a high degree of accuracy. Attention to detail with good organizational capabilities. Ability to prioritize with good time management skills.
+ Presentation Skills: Must possess expert level communication skills capable of creating engaging proposals and presenting to customers at any level of expertise.
+ Computer Skills: Advanced knowledge and usage of computer business applications such as Outlook, Word, Excel, Visio, and PowerPoint required.
+ Industry certification: In one or more specialized technologies.
+ Desired Skills: Experience in solution consulting - ITIL.
+ Some travel required.
**Compensation**
This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors
Location Based Pay Ranges:
$115,763 - $54,350 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY.
121,559 - 162,068 in these states: CO, HI, MI, MN, NC, NH, NV, OR, and RI.
127,344 - 169,785 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and WA
Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process
Learn more about Lumen's:
+ Benefits ( Bonus Structure
#LI-Remote
Requisition #:
**Background Screening**
If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page ( . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
**Equal Employment Opportunities**
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
**Disclaimer**
The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.
In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.
**Application Deadline**
10/23/2025

**About Lumen**
Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress.
We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.
**The Role**
We are looking for UC&C Technology Architects who are passionate about leveraging technology innovation for the betterment of humanity. This exciting customer-facing Technology Architect role will work in partnership with our Sales, Solution Engineering & Customer Success Executives, leading innovative conversations that help shape the growth of our enterprise customers. Technology Architects design and architect solutions utilizing our technology services platform. The successful Technology Architect must have a strong desire to leverage their technical and sales skills, including business acumen, to understand business requirements, develop a technical sales strategy, and effectively present solutions that address our customers' requirements and provide business value.
**Location**
This role has been designated as fully remote, candidates must reside in the United States.
**The Main Responsibilities**
+ Specialized Solution Design: This role is the go-to expert for Solution Engineers at Lumen when very deep knowledge and experience is needed for UC&C. Clarifies ambiguous requirements with sales and clients, ensuring the solution resolves underlying client issues. Provides guidance and alternatives to customer's requirements. May interpret customer requirements based on limited information.
+ Specialist Expertise: Within UC&C, provide on-demand design, solution best practices and industry expertise to the sales teams during the Learn/Buy/Get phases of the customer lifecycle experience. By proactively pulling in other specialists, expand the solution to be cross functional and multi-product. Follows industry technology trends through self-study and formal training and shares this knowledge with the teams they support along with their peer groups.
+ Product Partnership: Partners with Product Management in areas of process and design improvement within specific product area and contacts impacted departments to recommend potential solutions. Proactively provides input on strategic and tactical plans for new product development to teams across the organization.
+ Customer Meetings: Leads and/or attends customer meetings in person and via collaboration tools. Prepares and delivers technical proposals and presentations with the appropriate level of business acumen for the audience. Provides broad scope responses to solution and technology questions. Demonstrates advanced solution selling abilities and effective, pro-active customer communications. Interacts with all levels of customer's management team.
+ Custom Solutions: Exceptional understanding of UC&C technical and product boundaries and understanding of multi-product solutions and how these products interact with each other as to what is standard, what is available via special approval process, and what is not able to be provided. Partner with account team to shepherd custom requirements through sign-off process.
+ Sales Enablement: Works to self-enable the Sales Teams by freely sharing knowledge of process, key contacts, technology, and product for UC&C solutions, over the phone, in writing or through live trainings.
**What We Look For in a Candidate**
+ Education: Bachelor's Degree in Engineering, Physics, Computer Science, related fields or equivalent industry experience in the private sector or military
+ Work experience: 5 years of relevant job experience.
+ General Experience: Pre-sales role responsible for needs identification, qualification, and solutions design with certain products/applications.
+ Technical Knowledge: Demonstrated understanding of advanced applications across multiple product areas with extensive knowledge of competitive offerings and trends.
+ Communication: Ability to independently orchestrate & lead discussions with clients across many levels including C-level, VPs and Directors within IT.
+ Sales Ability: Proven track record of success attaining sales quota through leveraging technical relationships to up-sell existing customers and calling on new leads/prospects to generate business within an assigned territory utilizing solution selling methodologies.
+ Communication: Advanced written and verbal communication skills. Proven ability to work with multiple levels of decision making. Clearly articulate technical solutions in writing, on the phone, using video, or in person.
+ Problem Solving: Expert problem-solving skills and ability to methodically understand and resolve complex issues across multiple products to integrate into a seamless customer solution. Must demonstrate the ability to focus ambiguous customer needs into specific, deliverable requirements. Must demonstrate creative solution development.
+ Work Style: Ability to work independently, part of a team or pull together and lead a team to build complex customer solutions. Must be able to build strong team relationships and easily transfer technical information. Ability to work under pressure with tight deadlines and on multiple projects simultaneously. Must be very detail oriented and demonstrate a high degree of accuracy. Attention to detail with good organizational capabilities. Ability to prioritize with good time management skills.
+ Presentation Skills: Must possess expert level communication skills capable of creating engaging proposals and presenting to customers at any level of expertise.
+ Computer Skills: Advanced knowledge and usage of computer business applications such as Outlook, Word, Excel, Visio, and PowerPoint required.
+ Industry certification: In one or more specialized technologies.
+ Desired Skills: Experience in solution consulting - ITIL.
+ Some travel required.
**Compensation**
This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors
Location Based Pay Ranges:
$115,763 - $54,350 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY.
121,559 - 162,068 in these states: CO, HI, MI, MN, NC, NH, NV, OR, and RI.
127,344 - 169,785 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and WA
Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process
Learn more about Lumen's:
+ Benefits ( Bonus Structure
#LI-Remote
Requisition #:
**Background Screening**
If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page ( . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
**Equal Employment Opportunities**
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
**Disclaimer**
The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.
In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.
**Application Deadline**
10/23/2025

**About Lumen**
Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress.
We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.
**The Role**
We are looking for UC&C Technology Architects who are passionate about leveraging technology innovation for the betterment of humanity. This exciting customer-facing Technology Architect role will work in partnership with our Sales, Solution Engineering & Customer Success Executives, leading innovative conversations that help shape the growth of our enterprise customers. Technology Architects design and architect solutions utilizing our technology services platform. The successful Technology Architect must have a strong desire to leverage their technical and sales skills, including business acumen, to understand business requirements, develop a technical sales strategy, and effectively present solutions that address our customers' requirements and provide business value.
**Location**
This role has been designated as fully remote, candidates must reside in the United States.
**The Main Responsibilities**
+ Specialized Solution Design: This role is the go-to expert for Solution Engineers at Lumen when very deep knowledge and experience is needed for UC&C. Clarifies ambiguous requirements with sales and clients, ensuring the solution resolves underlying client issues. Provides guidance and alternatives to customer's requirements. May interpret customer requirements based on limited information.
+ Specialist Expertise: Within UC&C, provide on-demand design, solution best practices and industry expertise to the sales teams during the Learn/Buy/Get phases of the customer lifecycle experience. By proactively pulling in other specialists, expand the solution to be cross functional and multi-product. Follows industry technology trends through self-study and formal training and shares this knowledge with the teams they support along with their peer groups.
+ Product Partnership: Partners with Product Management in areas of process and design improvement within specific product area and contacts impacted departments to recommend potential solutions. Proactively provides input on strategic and tactical plans for new product development to teams across the organization.
+ Customer Meetings: Leads and/or attends customer meetings in person and via collaboration tools. Prepares and delivers technical proposals and presentations with the appropriate level of business acumen for the audience. Provides broad scope responses to solution and technology questions. Demonstrates advanced solution selling abilities and effective, pro-active customer communications. Interacts with all levels of customer's management team.
+ Custom Solutions: Exceptional understanding of UC&C technical and product boundaries and understanding of multi-product solutions and how these products interact with each other as to what is standard, what is available via special approval process, and what is not able to be provided. Partner with account team to shepherd custom requirements through sign-off process.
+ Sales Enablement: Works to self-enable the Sales Teams by freely sharing knowledge of process, key contacts, technology, and product for UC&C solutions, over the phone, in writing or through live trainings.
**What We Look For in a Candidate**
+ Education: Bachelor's Degree in Engineering, Physics, Computer Science, related fields or equivalent industry experience in the private sector or military
+ Work experience: 5 years of relevant job experience.
+ General Experience: Pre-sales role responsible for needs identification, qualification, and solutions design with certain products/applications.
+ Technical Knowledge: Demonstrated understanding of advanced applications across multiple product areas with extensive knowledge of competitive offerings and trends.
+ Communication: Ability to independently orchestrate & lead discussions with clients across many levels including C-level, VPs and Directors within IT.
+ Sales Ability: Proven track record of success attaining sales quota through leveraging technical relationships to up-sell existing customers and calling on new leads/prospects to generate business within an assigned territory utilizing solution selling methodologies.
+ Communication: Advanced written and verbal communication skills. Proven ability to work with multiple levels of decision making. Clearly articulate technical solutions in writing, on the phone, using video, or in person.
+ Problem Solving: Expert problem-solving skills and ability to methodically understand and resolve complex issues across multiple products to integrate into a seamless customer solution. Must demonstrate the ability to focus ambiguous customer needs into specific, deliverable requirements. Must demonstrate creative solution development.
+ Work Style: Ability to work independently, part of a team or pull together and lead a team to build complex customer solutions. Must be able to build strong team relationships and easily transfer technical information. Ability to work under pressure with tight deadlines and on multiple projects simultaneously. Must be very detail oriented and demonstrate a high degree of accuracy. Attention to detail with good organizational capabilities. Ability to prioritize with good time management skills.
+ Presentation Skills: Must possess expert level communication skills capable of creating engaging proposals and presenting to customers at any level of expertise.
+ Computer Skills: Advanced knowledge and usage of computer business applications such as Outlook, Word, Excel, Visio, and PowerPoint required.
+ Industry certification: In one or more specialized technologies.
+ Desired Skills: Experience in solution consulting - ITIL.
+ Some travel required.
**Compensation**
This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors
Location Based Pay Ranges:
$115,763 - $54,350 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY.
121,559 - 162,068 in these states: CO, HI, MI, MN, NC, NH, NV, OR, and RI.
127,344 - 169,785 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and WA
Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process
Learn more about Lumen's:
+ Benefits ( Bonus Structure
#LI-Remote
Requisition #:
**Background Screening**
If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page ( . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
**Equal Employment Opportunities**
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
**Disclaimer**
The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.
In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.
**Application Deadline**
10/23/2025