116 Technology Content jobs in the United States
Technology Content Producer
Posted 25 days ago
Job Viewed
Job Description
This is a 6 month contract position with our client.
The ideal candidate will have:
Bachelor’s degree in English, Communications, or equivalent years of relevant working experience, 4 years of experience in writing, editing, and content creation.
Experience in the customer service industry a definite plus. A track record of generating creative content ideas and meeting tight deadlines.
• Proficiency in using Microsoft Office products and other tools.
• Ability to work independently and collaboratively in a fast-paced environment.
• Strong communication skills, both written and verbal.
• Comfortable presenting to senior leaders and ability to learn from failure, engage in an iterative process Thrives in a fast-paced, client-centric environment that depends on strong collaboration
Responsibilities:
• Play a crucial role in shaping our Colleague experience.
• Service and maintain the highest standards of content quality and knowledge management.
• Collaborate with subject matter experts and the other team members to produce knowledge management and content that engages and educates colleagues.
• Ensure that all content adheres to guidelines and maintains a consistent and professional tone while meeting assigned deadlines.
Manager, Technology Operations - Content Standards

Posted 1 day ago
Job Viewed
Job Description
**What you'll do.**
**Senior, Technology Operations - Content Standards**
**This is a full-time role based in Bentonville, Arkansas, in-office 5 days per week.**
**About the Team**
Innovation, curiosity, and learning are at the core of everything we do at Walmart, driving our commitment to serving our customers. By joining the Item Experience team within E-Commerce, you'll play a key role in shaping and delivering industry-leading product standards. Our goal is to delight our customers in their shopping journeys by matching them with exactly the information they need to maximize their purchase confidence and trust in Walmart.
We are a hard-working team that is passionate about building scalable programs, enabling partners, and delivering operational excellence. We're looking for entrepreneurial, collaborative, and detail-obsessed teammates who thrive at turning strategy into flawless execution.
**About the Role**
The Senior, Technology Operations - Content Standards **,** will be responsible for driving the day-to-day execution of Walmart's standards revamp program and continuing to manage its success after rollout. Reporting into the Content Quality leadership team, you'll ensure program plans are comprehensive, timelines are met, and stakeholders are aligned.
This is a hands-on execution role that begins with building and delivering a successful launch plan, and then transitions into **ongoing ownership of standards operations** - including updates, escalations, exception handling, and training. Success in this role means ensuring the program continues to run smoothly long after implementation, with every stakeholder supported and every change managed effectively.
In this role, you'll:
· Develop and manage detailed rollout and execution plans, ensuring every dependency and stakeholder is covered.
· Track timelines, deliverables, and risks to keep projects on schedule.
· Coordinate with cross-functional teams and suppliers/sellers to ensure smooth execution.
· Handle **exceptions, escalations, and operational noise** , driving resolution and clarity.
· Lead **post-launch program management** , including standards updates, specification changes, and continuous improvements.
· Facilitate **training and communication** to drive adoption and ongoing compliance across teams, suppliers, and sellers.
We're looking for an operational rockstar who thrives in complexity, loves bringing order to ambiguity, and gets energy from turning plans into reality - and then keeping them running seamlessly day after day.
**You'll sweep us off our feet if:**
**·** **Ways of Working**
o You've managed multiple projects or workstreams simultaneously and know how to keep things on track.
o You're skilled at coordinating with cross-functional partners and ensuring follow-through.
· **Mindset**
o You're customer and associate obsessed, always considering the impact to shoppers, associates, and suppliers/sellers.
o You're detail-oriented, organized, and comfortable managing a high volume of moving parts.
o You thrive on execution - getting things done, on time, and with precision.
· **Experience**
o You have experience managing operational programs or large-scale projects with many stakeholders.
o You've supported supplier- or seller-facing initiatives and resolved exceptions or escalations.
o You've built or delivered training programs to drive adoption of new processes.
o You've managed steady-state programs, ensuring updates, enhancements, and escalations were handled effectively.
o Bonus if you've worked in **retail, e-commerce, or standards/compliance environments.**
**·** **And most importantly.**
o YOU LOVE MANAGING THE DETAILS THAT BRING BIG STRATEGIES TO LIFE - AND KEEP THEM RUNNING.
**You'll make an impact by:**
**·** **Driving operational excellence**
o Building and maintaining project plans that capture every detail and dependency.
o Tracking deliverables and ensuring timelines are met without gaps.
o Driving program updates, specification changes, and ongoing enhancements after launch.
· **Resolving challenges**
o Serving as the point of contact for escalations and exceptions, driving quick resolution.
o Handling program "noise" so leadership can focus on strategic priorities.
o Proactively monitoring for risks or gaps and addressing them before they escalate.
· **Enabling adoption and growth**
o Delivering training and communication plans for suppliers, sellers, and internal teams.
o Engaging stakeholders to ensure alignment and accountability through the life of the program.
o Reporting progress against KPIs to leadership and recommending improvements for long-term sustainability.
_The above information has been designed to indicate the general nature and level of work performed in the role._ _It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process._
At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
br> r>You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.
r>For information about PTO, see .
r> r>Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
r>Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
r>For information about benefits and eligibility, see One.Walmart ( .
r>The annual salary range for this position is $80,000.00-$155,000.00
r>Additional compensation includes annual or quarterly performance bonuses.
r>Additional compensation for certain positions may also include:
r> r>- Stock
r> r>**Minimum Qualifications.**
_Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications._
Option 1: Bachelor's degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 3 years' experience in project management, program management, program operations, or related area.
Option 2: 5 years' experience in project management, program management, program operations, or related area.
**Preferred Qualifications.**
_Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications._
Master's degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area, We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart's accessibility standards and guidelines for supporting an inclusive culture.
**Primary Location.**
702 Sw 8Th St, Bentonville, AR 72716, United States of America
Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.
Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.
Technical Writing Intern

Posted 2 days ago
Job Viewed
Job Description
We are currently looking for Technical Writing interns to join us in Boston, MA or Raleigh, NC. You will work closely with a senior mentor to gain technical knowledge and experience in your field, and cooperate with a broader international team both locally and globally. As a Technical Writer, you'll assist in the creation of feature documentation, user guides, and premium content that accompany our solutions. You will also work on effective scoping, quality testing, and delivery of writing projects, maintain a customer focus by participating in existing programs, and grow your technical expertise and strength.
In this role, you will work in an environment where different perspectives are invited, the best ideas are valued, and people feel empowered to contribute. Freedom and courage are two of our core values, which is why you can practice taking risks and exploring the unknown and developing strengths. Yet being a Red Hatter isn't just about being brave; it's also about demonstrating commitment and sticking to it.
The focus for Red Hat's Intern Program is a dual partnership between the Emerging Talent Team, and our intern managers. We can offer you professional development, social engagement and networking, performance and development, and meaningful work throughout your time at Red Hat.
**Job Responsibilities:**
+ Work closely with content strategists, engineering project teams, technical writers, and other stakeholders to produce and maintain high-quality documentation for upcoming Red Hat solution releases.
+ Engage and collaborate with the closed-loop customer feedback program to address content gaps, act on direct customer feedback, and promote continuous improvement on the documentation experience.
+ Effectively manage documentation projects and deliver customer-focused documentation
+ Gain expertise in the use of our internal documentation toolchain, including the publishing platform and issue tracking tools
+ Network with other talented interns in an inclusive workplace where you can be yourself and thrive
**Required Skills:**
+ Excellent written and verbal communication skills in English
+ Ability to read, write, and compile technical documents, including feature descriptions, customer use cases, and release notes
+ Ability to effectively establish and maintain communication with subject matter experts and other project team members.
+ Passion, curiosity, and desire to create new things and examine how things work internally
+ Willingness to learn and proactivity work as a part of a wider team
**About Red Hat**
Red Hat ( is the world's leading provider of enterprise open source ( software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact.
**Inclusion at Red Hat**
Red Hat's culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village.
**Equal Opportunity Policy (EEO)**
Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.
**Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.**
**Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email** ** ** **. General inquiries, such as those regarding the status of a job application, will not receive a reply.**
Technical Writing Advisor
Posted 2 days ago
Job Viewed
Job Description
We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.
**Job Title**
Technical Writing Advisor
**What does a Technical Writing Advisor do?**
As a Technical Writing Advisor at Fiserv, you will help us transform our content strategy and documentation practices for the AI era. You will focus on re-architecting our information to be more easily consumable by AI-powered services and chatbots, ensuring both customers and internal teams can access accurate, relevant, and context-driven knowledge. You will have a blend of technical writing expertise, content strategy, and information architecture skills. You will act as a trusted advisor to our technical writing and knowledge management teams, helping us modernize how we design, create, and deliver information.
**What you will do:**
+ Re-architect existing documentation and assess content structures to identify opportunities for AI optimization (e.g., modular, structured, metadata-rich content).
+ Partner with knowledge management, technical writing, and AI implementation teams to align documentation with chatbot and AI-service requirements.
+ Conduct hands-on audits of content and recommend improvements for structure, tagging, and consistency.
+ Provide guidance on taxonomy and ontology development to enhance searchability, context, and accuracy of AI responses.
**What you will need to have:**
+ Bachelor's degree or combined equivalent of education, work or military experience.
+ 7+ years of technical writing, content strategy, or information architecture experience.
+ Experience with structured content design (DITA, topic-based authoring, or similar approaches).
+ Familiarity with how AI and chatbots interact with structured knowledge.
**What would be great to have:**
+ Experience with conversational design or chatbot content frameworks.
+ Knowledge of content management systems (CMS) and component content management systems (CCMS).
+ Background in knowledge management or enterprise documentation strategy.
+ Experience with taxonomy, ontology, or controlled vocabularies.
**Important info about this role:**
+ This role is on-site Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experience helps you with your overall onboarding.
+ In order to be considered, you must be legally authorized to work in the U.S. without need for sponsorship now or in the future.
+ This is a full-time, direct-hire position, and no contract options for unsolicited agency submissions will be considered.
**Perks at work:**
+ We're #FiservProud of our commitment to your overall well-being with a growing range of physical, mental, emotional, and financial benefits from day one.
+ Maintain a healthy work-life balance with paid holidays, generous time off policies, including Unlimited Recharge & Refuel for qualifying associates, and free counseling through our EAP.
+ Plan for your future with competitive salaries, the Fiserv 401(k) Savings Plan, and our Employee Stock Purchase Plan.
+ Recognize and be recognized by colleagues with our Living Proof program where you can exchange points for a variety of rewards.
+ Prioritize your health with a variety of medical, dental, vision, life and disability insurance options and a range of well-being resources through our Fuel Your Life program.
+ Advance your career with training, development, certification, and internal mobility opportunities.
+ Join Employee Resource Groups that promote our diverse and inclusive culture where associates can share perspectives, exchange ideas, and elevate careers.
#LI-kc1
**Salary Range**
$73,500.00 - $117,600.00
_These pay ranges apply to employees in New Jersey and New York. Pay ranges for employees in other states may differ._
It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.
For incentive eligible associates, the successful candidate is eligible for an annual incentive opportunity which may be delivered as a mix of cash bonus and equity awards in the Company's sole discretion.
Thank you for considering employment with Fiserv. Please:
+ Apply using your legal name
+ Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).
**Our commitment to Equal Opportunity:**
Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.
If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact . Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv's Disability Accommodation Policy for additional information.
**Note to agencies:**
Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.
**Warning about fake job posts:**
Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.
Technical Writing Advisor
Posted 2 days ago
Job Viewed
Job Description
We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.
**Job Title**
Technical Writing Advisor
**What does a Technical Writing Advisor do?**
As a Technical Writing Advisor at Fiserv, you will help us transform our content strategy and documentation practices for the AI era. You will focus on re-architecting our information to be more easily consumable by AI-powered services and chatbots, ensuring both customers and internal teams can access accurate, relevant, and context-driven knowledge. You will have a blend of technical writing expertise, content strategy, and information architecture skills. You will act as a trusted advisor to our technical writing and knowledge management teams, helping us modernize how we design, create, and deliver information.
**What you will do:**
+ Re-architect existing documentation and assess content structures to identify opportunities for AI optimization (e.g., modular, structured, metadata-rich content).
+ Partner with knowledge management, technical writing, and AI implementation teams to align documentation with chatbot and AI-service requirements.
+ Conduct hands-on audits of content and recommend improvements for structure, tagging, and consistency.
+ Provide guidance on taxonomy and ontology development to enhance searchability, context, and accuracy of AI responses.
**What you will need to have:**
+ Bachelor's degree or combined equivalent of education, work or military experience.
+ 7+ years of technical writing, content strategy, or information architecture experience.
+ Experience with structured content design (DITA, topic-based authoring, or similar approaches).
+ Familiarity with how AI and chatbots interact with structured knowledge.
**What would be great to have:**
+ Experience with conversational design or chatbot content frameworks.
+ Knowledge of content management systems (CMS) and component content management systems (CCMS).
+ Background in knowledge management or enterprise documentation strategy.
+ Experience with taxonomy, ontology, or controlled vocabularies.
**Important info about this role:**
+ This role is on-site Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experience helps you with your overall onboarding.
+ In order to be considered, you must be legally authorized to work in the U.S. without need for sponsorship now or in the future.
+ This is a full-time, direct-hire position, and no contract options for unsolicited agency submissions will be considered.
**Perks at work:**
+ We're #FiservProud of our commitment to your overall well-being with a growing range of physical, mental, emotional, and financial benefits from day one.
+ Maintain a healthy work-life balance with paid holidays, generous time off policies, including Unlimited Recharge & Refuel for qualifying associates, and free counseling through our EAP.
+ Plan for your future with competitive salaries, the Fiserv 401(k) Savings Plan, and our Employee Stock Purchase Plan.
+ Recognize and be recognized by colleagues with our Living Proof program where you can exchange points for a variety of rewards.
+ Prioritize your health with a variety of medical, dental, vision, life and disability insurance options and a range of well-being resources through our Fuel Your Life program.
+ Advance your career with training, development, certification, and internal mobility opportunities.
+ Join Employee Resource Groups that promote our diverse and inclusive culture where associates can share perspectives, exchange ideas, and elevate careers.
#LI-kc1
**Salary Range**
$73,500.00 - $117,600.00
_These pay ranges apply to employees in New Jersey and New York. Pay ranges for employees in other states may differ._
It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.
For incentive eligible associates, the successful candidate is eligible for an annual incentive opportunity which may be delivered as a mix of cash bonus and equity awards in the Company's sole discretion.
Thank you for considering employment with Fiserv. Please:
+ Apply using your legal name
+ Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).
**Our commitment to Equal Opportunity:**
Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.
If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact . Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv's Disability Accommodation Policy for additional information.
**Note to agencies:**
Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.
**Warning about fake job posts:**
Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.
Technical Writing Intern

Posted 16 days ago
Job Viewed
Job Description
We are currently looking for Technical Writing interns to join us in Boston, MA or Raleigh, NC. You will work closely with a senior mentor to gain technical knowledge and experience in your field, and cooperate with a broader international team both locally and globally. As a Technical Writer, you'll assist in the creation of feature documentation, user guides, and premium content that accompany our solutions. You will also work on effective scoping, quality testing, and delivery of writing projects, maintain a customer focus by participating in existing programs, and grow your technical expertise and strength.
In this role, you will work in an environment where different perspectives are invited, the best ideas are valued, and people feel empowered to contribute. Freedom and courage are two of our core values, which is why you can practice taking risks and exploring the unknown and developing strengths. Yet being a Red Hatter isn't just about being brave; it's also about demonstrating commitment and sticking to it.
The focus for Red Hat's Intern Program is a dual partnership between the Emerging Talent Team, and our intern managers. We can offer you professional development, social engagement and networking, performance and development, and meaningful work throughout your time at Red Hat.
**Job Responsibilities:**
+ Work closely with content strategists, engineering project teams, technical writers, and other stakeholders to produce and maintain high-quality documentation for upcoming Red Hat solution releases.
+ Engage and collaborate with the closed-loop customer feedback program to address content gaps, act on direct customer feedback, and promote continuous improvement on the documentation experience.
+ Effectively manage documentation projects and deliver customer-focused documentation
+ Gain expertise in the use of our internal documentation toolchain, including the publishing platform and issue tracking tools
+ Network with other talented interns in an inclusive workplace where you can be yourself and thrive
**Required Skills:**
+ Excellent written and verbal communication skills in English
+ Ability to read, write, and compile technical documents, including feature descriptions, customer use cases, and release notes
+ Ability to effectively establish and maintain communication with subject matter experts and other project team members.
+ Passion, curiosity, and desire to create new things and examine how things work internally
+ Willingness to learn and proactivity work as a part of a wider team
**About Red Hat**
Red Hat ( is the world's leading provider of enterprise open source ( software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact.
**Inclusion at Red Hat**
Red Hat's culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village.
**Equal Opportunity Policy (EEO)**
Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.
**Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.**
**Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email** ** ** **. General inquiries, such as those regarding the status of a job application, will not receive a reply.**
Technical Writing Representative

Posted 16 days ago
Job Viewed
Job Description
Join Accenture Federal Services, a technology company and part of global Accenture, to do work that matters in a collaborative and caring community, where you feel like you belong and are empowered to grow, learn and thrive through hands-on experience, certifications, industry training and more.
Join us to drive positive, lasting change that moves missions and the government forward!
**Role is located in Fort Washington, MD OR Warrenton, VA**
**Job Description:**
Accenture Federal Services is seeking a Technical Writing Representative. In this role you will prepare technical documents in support of IT-related projects. Develops and refines material for publication and makes recommendations; reviews and edits prepared materials. Requires the ability to write consistent and clear documentation, with the goal of explaining complex information simply and accurately. Experience interacting with technical personnel and using a variety of source material to produce documents. Knowledge of the design and production of technical documentation, and proficiency in word processing and desktop publishing required.
**Responsibilities include:**
+ Develop, organize and write system descriptions, user guides and SOPs, and assist in content creation
+ Work closely with software developers and systems engineers to gather and interpret technical information
+ Establish, organize and maintain library of documentation
+ Coordinate sprints, retrospective meetings and daily stand-ups
+ Work with development teams and product owners to handle backlogs and new requests
**Here's what you need:**
+ BA/BS degree or higher
+ 3 years of experience in creating technical documents
+ Experience with advising leadership and other stakeholders on strategy, policy, and programming
**Bonus points if you have:**
+ IAT Level II certification
+ Excellent written skills in English
**Security Clearance:**
+ An active TS/SCI federal security clearance is required
As required by local law, Accenture Federal Services provides reasonable ranges of compensation for hired roles based on labor costs in the states of **California, Colorado, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York, Washington, Vermont, and the District of Columbia** . The base pay range for this position in these locations is shown below. Compensation for roles at Accenture Federal Services varies depending on a wide array of factors, including but not limited to office location, role, skill set and level of experience. Accenture Federal Services offers a wide variety of benefits. You can find more information on benefits here. ( We accept applications on an on-going basis and there is no fixed deadline to apply.
The pay range for the states of California, Colorado, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York, Washington, Vermont, and the District of Columbia is:
$70,800-$105,100 USD
**_What We Believe_**
_As a company wholly dedicated to serving the US federal government, we bring together the best talent to help reinvent how federal agencies operate and deliver greater value for their mission and the American people. We have an unwavering commitment to creating a culture in which all our people are respected, feel a sense of belonging, and have equal opportunity. As a business imperative, every person at Accenture Federal Services has the responsibility to create and sustain a culture where everyone feels welcomed and included. This is grounded in our core values and our experience that hiring and developing great people who reflect different perspectives, experiences, and backgrounds is key to driving innovation and delivering the results that our clients and the country count on._
**_Equal Employment Opportunity Statement_**
_We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of the Accenture Federal Services Equal Opportunity Policy Statement. ( Federal Services is an Equal Employment Opportunity employer. Additionally, as an Affirmative Action Employer for Veterans and Individuals with Disabilities, Accenture Federal Services is committed to providing veteran employment opportunities to our service men and women._
**_Requesting An Accommodation_**
_Accenture Federal Services is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture Federal Services and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired._
_If you_ **_ _** _are being considered for employment opportunities with Accenture Federal Services and need an accommodation for a disability or religious observance during the interview process or for the job you are interviewing for, please speak with your recruiter._
**_Other Employment Statements_**
_Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States._
_Candidates who are currently employed by a client of Accenture Federal Services or an affiliated Accenture business may not be eligible for consideration._
_Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process._
_The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information._
_California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here ( for additional important information._
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Job Description
In this role as the Sr. Technical Writing Supervisor, you will lead a team of experienced content developers and manage the development and maintenance of technical documentation for solutions across the Fire and Life Safety line of business. You will work in a global environment and collaborate with the content development leadership team, product owners, offering managers, engineers, developers, UI designers, operations and other stakeholders to deliver documentation. The documentation of the solutions includes software and hardware and should be designed for installers and end-users. You have a passion to lead and develop technical writers and content developers to create best in class content. You have the natural ability to evaluate and analyze complex information and then clearly explain them to others in simple terms. Ideally, you have experience in a highly technical field, experience working in a SAFe Agile environment and have led a team of internal and external resources to deliver high quality documentation on target to project timelines.
**KEY RESPONSIBILITIES**
+ Lead an experienced group of content developers, taking responsibility for their skills and career development
+ Responsible for the development of comprehensive documentation that meets organizational standards
+ Manage complex documentation projects, coordinating with global functional teams, and using SAFe Agile and Kanban methodologies to deliver on scope and on time
+ Develop and manage resource plans and budgets for document creation, maintenance and localization
+ Manage documentation reviews (internally and externally with regulatory bodies) and perform technical editing where required
+ Establish and maintain standard indexed repositories for storing and versioning of source content, published content, and translation memories
+ Apply modern technical writing techniques and tools to deliver an excellent customer experience
**BENEFITS OF WORKING FOR HONEYWELL**
In addition to a competitive salary, leading-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer-subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. For more information visit: click here ( application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates. **Job Posting Date: October 8, 2025**
**YOU MUST HAVE**
+ Degree in Technical Communication or a relevant technical field
+ 2+ years of experience managing content developers
+ 3+ years of experience in a technical documentation or technical editing/reviewing role
+ 3+ years of experience negotiating and working with external technical writing resources or a global writing team
+ High level of fluency in English - written and oral
**WE VALUE**
+ Bachelor's degree in Technical Communication, English, or a related field
+ Proven ability to manage multiple projects simultaneously
+ Experience with modern development processes and tools, such as SAFe Agile and Jira
+ Experience using Madcap Flare, Adobe Framemaker, or other XML tools to create documentation
**ABOUT HONEYWELL**
Honeywell International Inc. (Nasdaq: HON) invents and commercializes technologies that address some of the world's most critical challenges around energy, safety, security, air travel, productivity, and global urbanization. We are a leading software-industrial company committed to introducing state-of-the-art technology solutions to improve efficiency, productivity, sustainability, and safety in high-growth businesses in broad-based, attractive industrial end markets. Our products and solutions enable a safer, more comfortable, and more productive world, enhancing the quality of life of people around the globe. Learn more about Honeywell: click here ( BUSINESS UNIT**
Honeywell Building Automation (BA) is a leading global provider of products, software, solutions, and technologies that enable building owners and occupants to ensure their facilities are safe, energy efficient, sustainable, and productive. BA products and services include advanced software applications for building control and optimization; sensors, switches, control systems, and instruments for energy management; access control; video surveillance; fire products; and installation, maintenance, and upgrades of systems. Revenues in 2022 for BA were $6B and there are approximately 18,000 employees globally.
_Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status. Learn more about inclusion and diversity :_ click here ( helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments - powered by our Honeywell Forge software - that help make the world smarter, safer and more sustainable.
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.
Sr Technical Writing Supervisor
Posted 1 day ago
Job Viewed
Job Description
In this role as the Sr. Technical Writing Supervisor, you will lead a team of experienced content developers and manage the development and maintenance of technical documentation for solutions across the Fire and Life Safety line of business. You will work in a global environment and collaborate with the content development leadership team, product owners, offering managers, engineers, developers, UI designers, operations and other stakeholders to deliver documentation. The documentation of the solutions includes software and hardware and should be designed for installers and end-users. You have a passion to lead and develop technical writers and content developers to create best in class content. You have the natural ability to evaluate and analyze complex information and then clearly explain them to others in simple terms. Ideally, you have experience in a highly technical field, experience working in a SAFe Agile environment and have led a team of internal and external resources to deliver high quality documentation on target to project timelines.
**KEY RESPONSIBILITIES**
+ Lead an experienced group of content developers, taking responsibility for their skills and career development
+ Responsible for the development of comprehensive documentation that meets organizational standards
+ Manage complex documentation projects, coordinating with global functional teams, and using SAFe Agile and Kanban methodologies to deliver on scope and on time
+ Develop and manage resource plans and budgets for document creation, maintenance and localization
+ Manage documentation reviews (internally and externally with regulatory bodies) and perform technical editing where required
+ Establish and maintain standard indexed repositories for storing and versioning of source content, published content, and translation memories
+ Apply modern technical writing techniques and tools to deliver an excellent customer experience
**BENEFITS OF WORKING FOR HONEYWELL**
In addition to a competitive salary, leading-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer-subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. For more information visit: click here ( application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates. **Job Posting Date: October 8, 2025**
**YOU MUST HAVE**
+ Degree in Technical Communication or a relevant technical field
+ 2+ years of experience managing content developers
+ 3+ years of experience in a technical documentation or technical editing/reviewing role
+ 3+ years of experience negotiating and working with external technical writing resources or a global writing team
+ High level of fluency in English - written and oral
**WE VALUE**
+ Bachelor's degree in Technical Communication, English, or a related field
+ Proven ability to manage multiple projects simultaneously
+ Experience with modern development processes and tools, such as SAFe Agile and Jira
+ Experience using Madcap Flare, Adobe Framemaker, or other XML tools to create documentation
**ABOUT HONEYWELL**
Honeywell International Inc. (Nasdaq: HON) invents and commercializes technologies that address some of the world's most critical challenges around energy, safety, security, air travel, productivity, and global urbanization. We are a leading software-industrial company committed to introducing state-of-the-art technology solutions to improve efficiency, productivity, sustainability, and safety in high-growth businesses in broad-based, attractive industrial end markets. Our products and solutions enable a safer, more comfortable, and more productive world, enhancing the quality of life of people around the globe. Learn more about Honeywell: click here ( BUSINESS UNIT**
Honeywell Building Automation (BA) is a leading global provider of products, software, solutions, and technologies that enable building owners and occupants to ensure their facilities are safe, energy efficient, sustainable, and productive. BA products and services include advanced software applications for building control and optimization; sensors, switches, control systems, and instruments for energy management; access control; video surveillance; fire products; and installation, maintenance, and upgrades of systems. Revenues in 2022 for BA were $6B and there are approximately 18,000 employees globally.
_Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status. Learn more about inclusion and diversity :_ click here ( helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments - powered by our Honeywell Forge software - that help make the world smarter, safer and more sustainable.
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.