40 Technology jobs in Syracuse

Administers the integration of the IT infrastructure and provides direction and engineering of IT architecture. Based on overall enterprise plans, proposes solutions, architecture, and integration for all infrastructure, including on-premises and cloud-based infrastructure solutions. Designs information systems using industry best practices and following all applicable standards, especially in the areas of security and integration. Leads, manages, and trains others during large-scale project implementations. Provides leadership and guidance to three IT personnel. Possesses in-depth knowledge of operating systems, cloud computing technologies, enterprise storage backup technologies, programming/scripting languages, enterprise hardware, and time series databases.

Pay rates at Syracuse University are based on a combination of factors including, but not limited to, the job responsibilities; the candidate’s education, training, work experience and key competencies; the university’s strategic priorities; internal peer equity; applicable federal, state, local laws, grant funding and contractual requisites; and external market analyses. Staff Level S6 FLSA Status FLSA Status Exempt Hours Standard University business hours. 8:30am – 5:00pm (academic year) 8:00am – 4:30pm (summer) Hours may vary based on operational needs. Job Type Job Type Full-time Campus Unionized Position Code Not Applicable Job Description Administers the integration of the IT infrastructure and provides direction and engineering of IT architecture. Based on overall enterprise plans, proposes solutions, architecture, and integration for all infrastructure, including on-premises and cloud-based infrastructure solutions. Designs information systems using industry best practices and following all applicable standards, especially in the areas of security and integration. Leads, manages, and trains others during large-scale project implementations. Provides leadership and guidance to three IT personnel. Possesses in-depth knowledge of operating systems, cloud computing technologies, enterprise storage backup technologies, programming/scripting languages, enterprise hardware, and time series databases. Education and Experience Bachelor’s degree or 4+ years of experience in computing technology or equivalent combination of experience and education. Experience in integration of on-premises and cloud-based computing infrastructures. Skills and Knowledge Scripting/Programming languages (PowerShell/C# preferred). Knowledge of GRAPH / REST APIs. Understanding of datacenter network technologies including LACP , load balancing and SDN . Hands on experience system administration of Windows/Linux distributions, storage, virtualization, information security technologies, data center and network infrastructure. Knowledge of type 1 hypervisors and related enterprise features (VMware/Hyper-V preferred) and/or cloud infrastructure technologies. Enterprise data protection methods (NetApp platform technologies preferred, e.g., SnapMirror and SnapVault). SAN technologies including multi-pathing, replication, snapshots, and fiber channel/ NFS (NetApp storage experience a plus). Demonstrated experience conducting root cause analysis. SAML /OAuth/OpenID Connector identity integration providers. Multi-Factor Authentication technologies (Microsoft MFA / SSO preferred). Knowledge of information security best practices. Experience with enterprise scaled solutions. Experience installing, configuring, and troubleshooting server hardware. Responsibilities Propose, engineer, integrate, and automate the IT virtual and storage infrastructure. Provide critical university-wide infrastructure services that require expertise in architecting, automating, and maintaining computing infrastructure. Collaborate with team members on deploying new hardware and decommissioning existing hardware to ensure supportability, uptime, and capacity. Propose, engineer, integrate, and automate the backup and disaster recovery environment. Coordinate the off siting of University data with a tertiary datacenter to ensure resilience and prevent data loss in a recovery scenario. Perform regular backup audits and take appropriate actions to guarantee successful protection for all systems. Provide technical leadership and guidance of three IT personnel within the CIS Infrastructure team. Develop procedures and document the virtual, backup, and disaster recovery environments. Provide technical advice and direction to IT professionals across campus. Independently develop and maintain automation to enhance security, efficiency, and consistency. Implement custom reporting and monitoring to ensure environment security, stability, and sustainability. Provide support for the development, maintenance, and reliable operation of the University’s research computing environment, ensuring it meets the evolving needs of faculty, researchers, and academic projects. Physical Requirements Not Applicable Tools/Equipment Not Applicable Application Instructions In addition to completing an online application, please attach a resume and cover letter. About Syracuse University Syracuse University is a private, international research university with distinctive academics, diversely unique offerings, and an undeniable spirit. Located in the geographic heart of New York State, with a global footprint, and over 150 years of history, Syracuse University offers a quintessential college experience. The scope of Syracuse University is a testament to its strengths: a pioneering history dating back to 1870; a choice of more than 200 majors, 100 minors, and 200 advanced degree programs offered across the University’s 13 schools and colleges; over 15,000 undergraduates and over 6,000 graduate students; more than a quarter of a million alumni in 160 countries; and a student population from all 50 U.S. states and 123 countries. For more information, please visit About the Syracuse area Syracuse is a medium-sized city situated in the geographic center of New York State approximately 250 miles northwest of New York City. The metro-area population totals approximately 500,000. The area offers a low cost of living and provides many social, cultural, and recreational options, including parks, museums, festivals, professional regional theater, and premier shopping venues. Syracuse and Central New York present a wide range of seasonal recreation and attractions ranging from water skiing and snow skiing, hiking in the Adirondacks, touring the historic sites, visiting wineries along the Finger Lakes, and biking on trails along the Erie Canal. EEO Statement Syracuse University is an equal-opportunity institution. The University prohibits discrimination and harassment based on race, color, creed, religion, sex, gender, national origin, citizenship, ethnicity, marital status, age, disability, sexual orientation, gender identity and gender expression, veteran status, or any other status protected by applicable law to the extent prohibited by law. This nondiscrimination policy covers admissions, employment, and access to and treatment in University programs, services, and activities. Commitment to Supporting and Hiring Veterans Syracuse University has a long history of engaging veterans and the military-connected community through its educational programs, community outreach, and employment programs. After World War II, Syracuse University welcomed more than 10,000 returning veterans to our campus, and those veterans literally transformed Syracuse University into the national research institution it is today. The University’s contemporary commitment to veterans builds on this historical legacy, and extends to both class-leading initiatives focused on making an SU degree accessible and affordable to the post-9/11 generation of veterans, and also programs designed to position Syracuse University as the employer of choice for military veterans, members of the Guard and Reserve, and military family members. Commitment to a Respectful and Welcoming Community Syracuse University fosters a welcoming learning environment where students, faculty, administrators, staff, curriculum, social activities, governance, and all aspects of campus life reflect a broad range of perspectives and experiences. The University community values the many similarities and differences among individuals and groups. At Syracuse, we are committed to preparing students to engage with and appreciate the richness of backgrounds, beliefs, and experiences that shape our society. To achieve this, we strive to cultivate a community that respects and encourages open dialogue, understanding, and mutual respect. Required fields are indicated with an asterisk (*). * How did you first find out about this position? sujobopps.com (Syracuse University Online Employment website) Syracuse University HR Recruiter Virtual Career Fair (via NYS Department of Labor) SUNY EOC (Equal Opportunity Center) Women’s Opportunity Center Jubilee Homes Syracuse Northeast Community Center Interfaith Works JobPlus Syracuse.com Chronicle of Higher Education HigherEdJobs.com HERC (HERC Higher Ed Recruitment Consortium) InsideHigherEd.com Indeed.com DiverseEducation.com (Diverse Issues in Higher Education website) LinkedIn Job Posting Facebook Job Fair Search Firm Referred by an SU Employee Other If "other", please describe how you first found out about this position. (Open Ended Question) #J-18808-Ljbffr

• Paid training
• A monthly paycheck
• Montgomery GI Bill
• Federal and State tuition assistance
• Retirement benefits for part-time service
• Low-cost life insurance (up to $400,000 in coverage)
• 401(k)-type savings plan
• Student Loan Repayment Program (up to $0,000, for existing loans)
• Health care benefits available
• VA home loans
• Bonuses, if applicable
• Most non-prior service candidates will earn between 200 and 250 per drill weekend, subject to change

• Military enlistment in the Army National Guard
• Must be at least a junior in high school, or have a high school diploma or a GED certificate
• Must be between the ages of 17 and 35
• Must be able to pass a physical exam and meet legal and moral standards
• Must meet citizenship requirements (see NATIONALGUARD.com for details)

Duties Description Under the general direction of a Zone Manager or Regional Manager, the Information Technology Specialist 2 will function as general desktop support staff for End User Support within the NYS Office of IT Services (ITS). These positions will be assigned to a variety of locations in support of ITS's client agencies and may require lifting equipment weighing up to 50 pounds, intermittent travel, and some overtime.
Specific duties include, but are not limited to, the following:
• Review and respond to IT Service Management (ITSM) system incident and request tickets within designated assignment group.
• Receive and professionally and courteously address desktop support calls transferred by the Service Desk.
• Monitor ITSM work queues to ensure timely and effective resolution/fulfillment of client requests.
• Collaborate with counterparts within other regional areas as workload dictates.
• Install, load, and configure software and applications.
• Troubleshoot and provide technical assistance to clients.
• Obtain base knowledge in the core products used by supported clients.
• Document diagnostic steps taken to troubleshoot/resolve client issues.
• Work with other ITS groups to resolve computer-related issues.
• Install, configure, and troubleshoot Multi-function Printers and Network printers.
• Work with vendor support to resolve technical problems with agency IT equipment.
• Train and orient users on hardware and software where appropriate.
• Perform the full range of supervisory responsibilities, as applicable.

Minimum Qualifications Open Competitive: A bachelor's or higher-level degree including or supplemented by 15 semester credit hours in computer science.

OR

A bachelor's or higher-level degree in any field and one year of experience in information technology;

OR

60 semester credit hours including or supplemented by 15 semester credit hours in computer science and one year of professional experience in information technology.

OR

Two years of professional experience in information technology.

Promotion: Open to NYS employees with one year of permanent competitive service as an Information Technology Specialist 1, Salary Grade (SG) 14.

Transfer: Open to NYS employees with one year of permanent competitive service as an Information Technology Specialist 2 or Information Technology Specialist 2 Programming, G-18; OR in a title G-16 or above deemed administrative under Section 52.6 of the Civil Service Law.

55b/c Appointment: This position is eligible for 55b/c designation and candidates are encouraged to apply.

Please note:

• Appointment to this position and continued employment with the agency is contingent upon obtaining and/or maintaining New York State residency within six months of hiring.

• Appointment to this position is not final until all agency approvals have been granted.

NYS HELPS: This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS).

Additional Comments Some positions may require fingerprinting.

Some positions may require up to 25% travel and/or lifting up to 50 lbs. Some positions are pending Civil Service approval. Details of position(s) will be described further if you are selected for an interview.

Positions located in New York City, will receive an additional $3,400 downstate adjustment location pay with regular annual salary. Positions located in the Mid-Hudson will receive an additional $1,650 adjustment location pay.

For the duration of the NY HELPS Program, this title maybe filled via a non- competitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply. At this time, agencies may recruit and hire employees by making temporary appointments. In May 2024, if a temporary NY HELPS employee is satisfactorily performing in the position, the appointment will be changed from temporary pending Civil Service Commission Action to permanent non-competitive and the official probationary period will begin.

At a future date (within one year of permanent appointment), it is expected employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, without having to compete in an examination. Employees will then be afforded with all of the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified.

We are recruiting for 2 positions within this role.

Benefits of Working for NYS Generous benefits package, worth 65% of salary, including:
Holiday & Paid Time Off
• Thirteen (13) paid holidays annually
• Up to Thirteen (13) days of paid vacation leave annually
• Up to Five (5) days of paid personal leave annually
• Up to Thirteen (13) days of paid sick leave annually for PEF.
• Up to three (3) days of professional leave annually to participate in professional development

Health Care Benefits
• Eligible employees and dependents can pick from a variety of affordable health insurance programs
• Family dental and vision benefits at no additional cost

Additional Benefits
• New York State Employees' Retirement System (ERS) Membership
• NYS Deferred Compensation
• Access to NY 529 and NY ABLE College Savings Programs, as well as U.S. Savings Bonds
• Public Service Loan Forgiveness (PSLF)
• And many more.

The Office of Information Technology Services is an equal opportunity employer, and we recognize that diversity in our workforce is critical to fulfilling our mission. We encourage all individuals with disabilities to apply.

Some positions may require additional credentials or a background check to verify your identity.

Name ITS Human Resources

Telephone

Fax

Email Address

Address

Street Empire State Plaza

Swan Street Building, Core 4, Floor 1

City Albany

State NY

Zip Code 12220

Notes on Applying To apply for this position, please submit a cover letter and resume clearly indicating how you qualify. Ensure that you include the vacancy ID in the subject of your email for prompt routing. Your Social Security number may be required to confirm eligibility.

NY HELP Yes

Agency Information Technology Services, Office of

Title Information Technology Specialist 2 (NY HELPs) - 9180

Occupational Category I.T. Engineering, Sciences

Salary Grade 18

Bargaining Unit PS&T - Professional, Scientific, and Technical (PEF)

Salary Range From $66951 to $5138 Annually

Employment Type Full-Time

Appointment Type Contingent Permanent

Jurisdictional Class Competitive Class

Travel Percentage 0%

Workweek Mon-Fri

Hours Per Week 37.5

Workday

From 9 AM

To 5 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? Yes

County Onondaga

Street Address 333 E. Washington St.

City Syracuse

State NY

Zip Code 13202

Duties Description Under the general direction of a Zone Manager or Regional Manager, the Information Technology Specialist 2 will function as general desktop support staff for End User Support within the NYS Office of IT Services (ITS). These positions will be assigned to a variety of locations in support of ITS’s client agencies and may require lifting equipment weighing up to 50 pounds, intermittent travel, and some overtime. Specific duties include, but are not limited to, the following: • Review and respond to IT Service Management (ITSM) system incident and request tickets within designated assignment group. • Receive and professionally and courteously address desktop support calls transferred by the Service Desk. • Monitor ITSM work queues to ensure timely and effective resolution/fulfillment of client requests. • Collaborate with counterparts within other regional areas as workload dictates. • Install, load, and configure software and applications. • Troubleshoot and provide technical assistance to clients. • Obtain base knowledge in the core products used by supported clients. • Document diagnostic steps taken to troubleshoot/resolve client issues. • Work with other ITS groups to resolve computer-related issues. • Install, configure, and troubleshoot Multi-function Printers and Network printers. • Work with vendor support to resolve technical problems with agency IT equipment. • Train and orient users on hardware and software where appropriate. • Perform the full range of supervisory responsibilities, as applicable.

Minimum Qualifications Open Competitive: A bachelor's or higher-level degree including or supplemented by 15 semester credit hours in computer science.ORA bachelor's or higher-level degree in any field and one year of experience in information technology;OR60 semester credit hours including or supplemented by 15 semester credit hours in computer science and one year of professional experience in information technology.ORTwo years of professional experience in information technology.Promotion: Open to NYS employees with one year of permanent competitive service as an Information Technology Specialist 1, Salary Grade (SG) 14.Transfer: Open to NYS employees with one year of permanent competitive service as an Information Technology Specialist 2 or Information Technology Specialist 2 Programming, G-18; OR in a title G-16 or above deemed administrative under Section 52.6 of the Civil Service Law.55b/c Appointment: This position is eligible for 55b/c designation and candidates are encouraged to apply.Please note:• Appointment to this position and continued employment with the agency is contingent upon obtaining and/or maintaining New York State residency within six months of hiring.• Appointment to this position is not final until all agency approvals have been granted.NYS HELPS: This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS).

Additional Comments Some positions may require fingerprinting. Some positions may require up to 25% travel and/or lifting up to 50 lbs. Some positions are pending Civil Service approval. Details of position(s) will be described further if you are selected for an interview. Positions located in New York City, will receive an additional $3,400 downstate adjustment loca ion pay with regular annual salary. Positions located in the Mid-Hudson will receive an additional 1,650 adjustment location pay.For the duration of the NY HELPS Program, this title maybe filled via a non- competitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply. At this time, agencies may recruit and hire employees by making temporary appointments. In May 2024, if a temporary NY HELPS employee is satisfactorily performing in the position, the appointment will be changed from temporary pending Civil Service Commission Action to permanent non-competitive and the official probationary period will begin.At a future date (within one year of permanent appointment), it is expected employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, without having to compete in an examination. Employees will then be afforded with all of the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified.We are recruiting for 2 positions within this role.Benefits of Working for NYS Generous benefits package, worth 65% of salary, including:Holiday & Paid Time Off• Thirteen (13) paid holidays annually• Up to Thirteen (13) days of paid vacation leave annually• Up to Five (5) days of paid personal leave annually• Up to Thirteen (13) days of paid sick leave annually for PEF.• Up to three (3) days of professional leave annually to participate in professional developmentHealth Care Benefits• Eligible employees and dependents can pick from a variety of affordable health insurance programs• Family dental and vision benefits at no additional costAdditional Benefits• New York State Employees’ Retirement System (ERS) Membership• NYS Deferred Compensation• Access to NY 529 and NY ABLE College Savings Programs, as well as U.S. Savings Bonds• Public Service Loan Forgiveness (PSLF)• And many more.The Office of Information Technology Services is an equal opportunity employer, and we recognize that diversity in our workforce is critical to fulfilling our mission. We encourage all individuals with disabilities to apply.

Some positions may require additional credentials or a background check to verify your identity.

Name ITS Human Resources

Telephone

Fax

Email Address

Address

Street Empire State Plaza

Swan Street Building, Core 4, Floor 1

City Albany

State NY

Zip Code 12220

Notes on Applying To apply for this position, please submit a cover letter and resume clearly indicating how you qualify. Ensure that you include the vacancy ID in the subject of your email for prompt routing. Your Social Security number may be required to confirm eligibility.

Onondaga Community CollegeJob Posting: Senior Systems Administrator Information Technology Services Onondaga Community College, located in Syracuse, NY, is a college of the State University of New York (SUNY) system and one of 30 locally sponsored community colleges throughout New York State. Onondaga County is our sponsor. We offer two-year degree programs that serve as transfer opportunities to baccalaureate degree programs at four-year campuses or for direct entry to the workforce. We also offer certificate programs that can generally be completed in one year. Onondaga is a diverse educational learning community. We are committed to creating and maintaining an atmosphere where individuality is not only recognized - but encouraged - to contribute to the fabric of the campus environment. We continue to serve the educational and economic development needs of the region and proudly boast more than 40,000 alumni. Job Description: BROAD FUNCTION The Senior Systems Administrator works within the ITS Department, and reports to the Assistant Director of Enterprise Infrastructure. This position provides quality service and responsive end-user support, to college employees and students, related to IT enterprise infrastructure, including administration of servers, Active Directory/Entra, cloud infrastructure platforms and application suites, security, virtualization platform system, network services, data storage, backup/recovery, and disaster recovery. This position is part of a service team working in collaboration with the ITS infrastructure team and front-line support teams and is responsible for ensuring a highly reliable, available, and secure technology environment that supports academic, administrative, and student computing for the College. This is an in-person position located on our campus in Syracuse, NY. The person in this role may be on-call and may be required to remote in or provide on campus technical support outside of standard business hours. MAJOR RESPONSIBILITIES Planning, testing, implementing, monitoring, and maintenance of the following, across the enterprise: Directory services, managing accounts. Microsoft Office enterprise productivity suite and MDM. Security and vulnerability management. Infrastructure services, such as DNS, DHCP, NTP. Cloud infrastructure platforms and services. Virtualization platform, including hosts, vSAN, vNetwork, and VM's. Data storage in SAN environment. Backup and restoration of servers and systems, and disaster recovery. Fulfilling the following tasks: Document configurations and manage change processes. Act as a conduit to support various campus services and enterprise applications in collaboration with other departments and vendors. Establish and maintain relationships with external suppliers and contractors. Position is on-call and may require remote or on-campus technical support outside of standard business hours. Provide backup coverage to other IT staff. Other duties as assigned by members of the ITS Leadership Team within scope of job duties. Requirements: MINIMUM QUALIFICATIONS Bachelor's degree from a regionally accredited college or university or foreign equivalency and at least 5 years of hands-on technical expertise in the areas stated in this position guide. OR Associate degree from a regionally accredited college or university or foreign equivalency and at least 9 years of hands-on technical expertise in the areas stated in this position guide. PREFERRED QUALIFICATIONS Ten (10) years experience with Linux server administration. Experience working in project management framework. Experience providing customer services. Knowledge and experience in project management principles and practice. Bilingual in Spanish & English. Bilingual in English and other languages will be considered. KNOWLEDGE, SKILLS, AND ABILITIES Windows Server and Linux Server. Active Directory and related services, Domain Group Policy. DNS, DHCP, NTP (in Linux and Windows). Microsoft SharePoint/OneDrive, Office 365 suite, Teams, SCCM, and Intune/MDM. Microsoft Entra (Azure) and AWS. Scripting for automation. Proven ability to successfully operate within a customer service framework. Proven ability to successfully complete multiple projects within scope, budget, and schedule. Experience with operational change and problem management procedures. Ability to work independently, as well as in and embrace a team focused environment. Excellent interpersonal and customer service skills. Flexibility to adapt and thrive in a progressive and changing work environment. Ability to provide occasional off-hours support. Additional Information: Salary range is:$58,564- $70,000,commensurate with credentials and relevant experience (this is a salaried position based on 35 hours/week). Onondaga Community College offers agenerous and competitive benefitspackageincluding: New York StateLocal Retirement System(pension) orTIAA enrollment(403b). Excellenthealth, dental, and visioninsurance plans(qualifying domestic partner included). Onondaga Community College participates in the Public Service Loan Forgiveness program for eligible borrowers. This job is fully in person in our office in Syracuse, NY. Application Instructions: To be considered, please submit aresume and cover letterat time of application. Thethree (3) referenceslisted on the application must be professional references, one of which must be a current or former supervisor. Finalists will be contacted prior to references being checked. Offers are contingent upon the completion of abackground check, and official transcriptsare required upon hire. Please you have questions. #J-18808-Ljbffr