37 Telecommunications Technician jobs in the United States

**About Lumen**
Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress.
We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.
**The Role**
The position interacts with Lumen customers professionally and courteously, remotely or in person to review and discuss service order requirements. Persons in this position will be expected to: evaluate customers' service needs in addition to recognizing and suggesting additional/alternative services as appropriate. The position installs, repairs, and tests residential and small business telecommunication services and broadband products and services. These responsibilities include enabling wireless/wired networks on company-approved modems/routers, connecting wires and cables to terminals, and attaching/detaching various kinds of hardware to wires, cables, buildings, poles, and inside facilities from the cross-connect or serving terminal up to and inside the customer's home.
This is an entry-level position with no experience required and be willing to work outside. Also, the ideal candidate will have some customer service experience and some related experience. Please review What We Look For in a Candidate below for additional details.
**Location and Schedule**
This is a full time position located in Littleton, CO. The schedule is an 8-hour shift typically between 7:00am - 7:00pm. When required, there is mandatory overtime up to 8 hours/week. May also require weekends and holidays.
**The Main Responsibilities**
+ Install, maintain/repair, remove, rearrange, program, test, and troubleshoot residential/small business products and services, including but not limited to POTS, HSI, Networking, and fiber from the cross-connect or serving terminal into the customer's premise.
+ Set up, reconfigure, maintain, and troubleshoot customer's wireless/wired home network, including but not limited to wireless modems; LAN peripherals such as Wii; printers; IPTV; and other wired and wireless communication devices linked into the home network.
+ Complete various splicing connections on new and existing cable, fiber, wire and connects wires and cables to terminals, and attach/detach various kinds of hardware to wires and cables. This includes cabling various electronic components (e.g., routers, computers, TVs, stereo systems, and home entertainment systems) and installing/maintaining/repairing inside wiring and jacks.
+ Utilizes hand tools, power tools, and specialty tools, including test equipment (i.e., VFL, ONX, OTDR) and/or laptop computer to install or repair and confirm product/service functioning properly, to troubleshoot and take appropriate action, and/or to coordinate repair and service issues with the applicable test center or other designated employees.
+ Read and interpret customer service orders, repair tickets, technical (i.e., mechanical, electrical, digital) drawings, maps, blueprints, diagrams, etc., and perform specified work.
+ Complete a designated amount of work in a specified timeframe with a high degree of quality, adjusting work assignments or schedules to meet changing work-related priorities or demands.
+ Interact with customers professionally and courteously via telephone and on the premises. Review and discuss service order requirements with customers, evaluating customers' needs in addition to recognizing and suggesting additional/alternative services as appropriate.
+ Confirm/update trouble reported or services ordered, review billing information, respond to questions on features/usages/applications/capabilities of equipment and services, and review systems configuration. Test equipment, lines, and services to verify proper installation and/or repair.
+ Identify/explore additional revenue generation opportunities.
+ Work well with others to achieve common goals and to foster a cooperative climate, as well as work independently in the field with little supervision.
+ Uses laptop for various purposes, including but not limited to checking email, reviewing ticket or circuit information, and running test routines.
+ Work with telecom color-coded wires and cables. Work with basic electricity, as it relates to telecommunications.
**What We Look For in a Candidate**
+ Able to work varying shifts and hours including possible mandatory overtime, weekends and holidays. May be assigned to work out of town for varying lengths of time.
+ Requires a valid state driver's license and a satisfactory driving record.
+ Able to climb and work at elevations (e.g., from ladders, poles) exceeding 18 feet.
+ When working aloft with ladders or other equipment with weight-capacity ratings, employees must adhere to the Company safety policy and equipment weight requirements.
+ Able to work in confined spaces (e.g., attics, crawl spaces).
+ May perform strenuous physical activities including, but not limited to lifting objects that weigh up to 75 pounds.
+ Able to perform job activities outdoors in different weather conditions (e.g., extreme cold and/or heat, inclement weather).
+ High school diploma
+ 0 to 2 years of experience
**Compensation**
Pay Ranges
Minimum hourly rate: $23.28
Maximum hourly rate: $34.92
Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing.
Learn more about Lumen's:
Benefits
Supplemental Pay (see Enhanced Premise Technician)
#LI-Onsite #LI-CS2
Requisition #:
**Background Screening**
If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page ( . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
This position is part of a bargaining unit and represented by a union. Depending upon the applicable collective bargaining agreement under which you may be hired, you may be: (a) required to join the union and pay union dues as a condition of employment; or, (b) required to pay union dues, but not join the union as a condition of employment; or (c) free to chose whether or not to join the union, but if you do join the union you would be obligated to pay union dues.
**Equal Employment Opportunities**
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
**Disclaimer**
The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.
In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.
Note: For union-represented postings, wage rates and ranges are governed by applicable collective bargaining agreement provisions.
**Application Deadline**
10/15/2025

**About Lumen**
Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress.
We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.
**The Role**
The position is responsible for interacting with Lumen customers professionally and courteously, remotely or in person to review and discuss service order requirements. Persons in this position will be expected to: evaluate customers' service needs in addition to recognizing and suggesting additional/alternative services as appropriate. The position is responsible for installing, repairing, and testing residential and small business telecommunication services and broadband products and services. These responsibilities include enabling wireless/wired networks on company-approved modems/routers, connecting wires and cables to terminals, and attaching/detaching various kinds of hardware to wires, cables, buildings, poles, and inside facilities from the cross-connect or serving terminal up to and inside the customer's home.
**Location and Schedule**
This is a full time position located in Ocala, FL and Belleview, FL. The schedule is an 8-hour shift typically between 7:00am - 7:00pm. When required, there is mandatory overtime up to 8 hours/week. May also require weekends and holidays.
**The Main Responsibilities**
+ Install, maintain/repair, remove, rearrange, program, test, and troubleshoot residential/small business products
+ and services, including but not limited to POTS, HSI, Networking, and fiber from the cross-connect or serving
+ terminal into the customer's premise.
+ Set up, reconfigure, maintain, and troubleshoot customer's wireless/wired home network, including but not
+ limited to wireless modems; LAN peripherals such as Wii; printers; IPTV; and other wired and wireless
+ communication devices linked into the home network.
+ Complete various splicing connections on new and existing cable, fiber, wire and connects wires and cables to
+ terminals, and attach/detach various kinds of hardware to wires and cables. This includes cabling various
+ electronic components (e.g., routers, computers, TVs, stereo systems, and home entertainment systems) and
+ installing/maintaining/repairing inside wiring and jacks.
+ Utilizes hand tools, power tools, and specialty tools, including test equipment (i.e., VFL, ONX, OTDR) and/or
+ laptop computer to install or repair and confirm product/service functioning properly, to troubleshoot and take
+ appropriate action, and/or to coordinate repair and service issues with the applicable test center or other
+ designated employees.
+ Read and interpret customer service orders, repair tickets, technical (i.e., mechanical, electrical, digital)
+ drawings, maps, blueprints, diagrams, etc., and perform specified work.
+ Complete a designated amount of work in a specified timeframe with a high degree of quality, adjusting work
+ assignments or schedules to meet changing work-related priorities or demands.
+ Interact with customers professionally and courteously via telephone and on the premises. Review and discuss
+ service order requirements with customers, evaluating customers' needs in addition to recognizing and
+ suggesting additional/alternative services as appropriate.
+ Confirm/update trouble reported or services ordered, review billing information, respond to questions on
+ features/usages/applications/capabilities of equipment and services, and review systems configuration. Test
+ equipment, lines, and services to verify proper installation and/or repair.
+ Identify/explore additional revenue generation opportunities.
+ Work well with others to achieve common goals and to foster a cooperative climate, as well as work
+ independently in the field with little supervision.
+ Uses laptop for various purposes, including but not limited to checking email, reviewing ticket or circuit
+ information, and running test routines.
+ Work with telecom color-coded wires and cables. Work with basic electricity, as it relates to
+ telecommunications.
**What We Look For in a Candidate**
+ Able to work varying shifts and hours including possible mandatory overtime, weekends and holidays. May be
+ assigned to work out of town for varying lengths of time.
+ Requires a valid state driver's license and a satisfactory driving record.
+ Able to climb and work at elevations (e.g., from ladders, poles) exceeding 18 feet.
+ When working aloft with ladders or other equipment with weight-capacity ratings, employees must adhere to
+ the Company safety policy and equipment weight requirements.
+ Able to work in confined spaces (e.g., attics, crawl spaces).
+ Able to perform strenuous physical activities including, but not limited to lifting objects weighing over 75
+ pounds.
+ Able to perform job activities outdoors in different weather conditions (e.g., extreme cold and/or heat, inclement
+ weather).
+ High school diploma
+ 0 to 2 years of experience
**Compensation**
Pay Ranges
Minimum hourly rate: $17.23
Maximum hourly rate: $30.69
Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing.
Learn more about Lumen's:
Benefits
Supplemental Pay (see Enhanced Premise Tech)
#LI-Onsite #LI-CS2
Requisition #:
**Background Screening**
If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page ( . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
This position is part of a bargaining unit and represented by a union. Depending upon the applicable collective bargaining agreement under which you may be hired, you may be: (a) required to join the union and pay union dues as a condition of employment; or, (b) required to pay union dues, but not join the union as a condition of employment; or (c) free to chose whether or not to join the union, but if you do join the union you would be obligated to pay union dues.
**Equal Employment Opportunities**
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
**Disclaimer**
The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.
In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.
Note: For union-represented postings, wage rates and ranges are governed by applicable collective bargaining agreement provisions.
**Application Deadline**
10/14/2025

**About Lumen**
Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress.
We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.
**The Role**
The position is responsible for interacting with Lumen customers professionally and courteously, remotely or in person to review and discuss service order requirements. Persons in this position will be expected to: evaluate customers' service needs in addition to recognizing and suggesting additional/alternative services as appropriate. The position is responsible for installing, repairing, and testing residential and small business telecommunication services and broadband products and services. These responsibilities include enabling wireless/wired networks on company-approved modems/routers, connecting wires and cables to terminals, and attaching/detaching various kinds of hardware to wires, cables, buildings, poles, and inside facilities from the cross-connect or serving terminal up to and inside the customer's home.
**Location and Schedule**
This is a full time position located in Ocala, FL and Belleview, FL. The schedule is an 8-hour shift typically between 7:00am - 7:00pm. When required, there is mandatory overtime up to 8 hours/week. May also require weekends and holidays.
**The Main Responsibilities**
+ Install, maintain/repair, remove, rearrange, program, test, and troubleshoot residential/small business products
+ and services, including but not limited to POTS, HSI, Networking, and fiber from the cross-connect or serving
+ terminal into the customer's premise.
+ Set up, reconfigure, maintain, and troubleshoot customer's wireless/wired home network, including but not
+ limited to wireless modems; LAN peripherals such as Wii; printers; IPTV; and other wired and wireless
+ communication devices linked into the home network.
+ Complete various splicing connections on new and existing cable, fiber, wire and connects wires and cables to
+ terminals, and attach/detach various kinds of hardware to wires and cables. This includes cabling various
+ electronic components (e.g., routers, computers, TVs, stereo systems, and home entertainment systems) and
+ installing/maintaining/repairing inside wiring and jacks.
+ Utilizes hand tools, power tools, and specialty tools, including test equipment (i.e., VFL, ONX, OTDR) and/or
+ laptop computer to install or repair and confirm product/service functioning properly, to troubleshoot and take
+ appropriate action, and/or to coordinate repair and service issues with the applicable test center or other
+ designated employees.
+ Read and interpret customer service orders, repair tickets, technical (i.e., mechanical, electrical, digital)
+ drawings, maps, blueprints, diagrams, etc., and perform specified work.
+ Complete a designated amount of work in a specified timeframe with a high degree of quality, adjusting work
+ assignments or schedules to meet changing work-related priorities or demands.
+ Interact with customers professionally and courteously via telephone and on the premises. Review and discuss
+ service order requirements with customers, evaluating customers' needs in addition to recognizing and
+ suggesting additional/alternative services as appropriate.
+ Confirm/update trouble reported or services ordered, review billing information, respond to questions on
+ features/usages/applications/capabilities of equipment and services, and review systems configuration. Test
+ equipment, lines, and services to verify proper installation and/or repair.
+ Identify/explore additional revenue generation opportunities.
+ Work well with others to achieve common goals and to foster a cooperative climate, as well as work
+ independently in the field with little supervision.
+ Uses laptop for various purposes, including but not limited to checking email, reviewing ticket or circuit
+ information, and running test routines.
+ Work with telecom color-coded wires and cables. Work with basic electricity, as it relates to
+ telecommunications.
**What We Look For in a Candidate**
+ Able to work varying shifts and hours including possible mandatory overtime, weekends and holidays. May be
+ assigned to work out of town for varying lengths of time.
+ Requires a valid state driver's license and a satisfactory driving record.
+ Able to climb and work at elevations (e.g., from ladders, poles) exceeding 18 feet.
+ When working aloft with ladders or other equipment with weight-capacity ratings, employees must adhere to
+ the Company safety policy and equipment weight requirements.
+ Able to work in confined spaces (e.g., attics, crawl spaces).
+ Able to perform strenuous physical activities including, but not limited to lifting objects weighing over 75
+ pounds.
+ Able to perform job activities outdoors in different weather conditions (e.g., extreme cold and/or heat, inclement
+ weather).
+ High school diploma
+ 0 to 2 years of experience
**Compensation**
Pay Ranges
Minimum hourly rate: $17.23
Maximum hourly rate: $30.69
Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing.
Learn more about Lumen's:
Benefits
Supplemental Pay (see Enhanced Premise Tech)
#LI-Onsite #LI-CS2
Requisition #:
**Background Screening**
If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page ( . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
This position is part of a bargaining unit and represented by a union. Depending upon the applicable collective bargaining agreement under which you may be hired, you may be: (a) required to join the union and pay union dues as a condition of employment; or, (b) required to pay union dues, but not join the union as a condition of employment; or (c) free to chose whether or not to join the union, but if you do join the union you would be obligated to pay union dues.
**Equal Employment Opportunities**
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
**Disclaimer**
The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.
In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.
Note: For union-represented postings, wage rates and ranges are governed by applicable collective bargaining agreement provisions.
**Application Deadline**
10/14/2025

**About Lumen**
Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress.
We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.
**The Role**
The position interacts with Lumen customers professionally and courteously, remotely or in person to review and discuss service order requirements. Persons in this position will be expected to: evaluate customers' service needs in addition to recognizing and suggesting additional/alternative services as appropriate. The position installs, repairs, and tests residential and small business telecommunication services and broadband products and services. These responsibilities include enabling wireless/wired networks on company-approved modems/routers, connecting wires and cables to terminals, and attaching/detaching various kinds of hardware to wires, cables, buildings, poles, and inside facilities from the cross-connect or serving terminal up to and inside the customer's home.
This is an entry-level position with no experience required and be willing to work outside. Also, the ideal candidate will have some customer service experience and some related experience. Please review What We Look For in a Candidate below for additional details.
**Location and Schedule**
This is a full time position located in Seattle, WA. The schedule is an 8-hour shift typically between 7:00am - 7:00pm. When required, there is mandatory overtime up to 8 hours/week. May also require weekends and holidays.
**The Main Responsibilities**
+ Install, maintain/repair, remove, rearrange, program, test, and troubleshoot residential/small business products and services, including but not limited to POTS, HSI, Networking, and fiber from the cross-connect or serving terminal into the customer's premise.
+ Set up, reconfigure, maintain, and troubleshoot customer's wireless/wired home network, including but not limited to wireless modems; LAN peripherals such as Wii; printers; IPTV; and other wired and wireless communication devices linked into the home network.
+ Complete various splicing connections on new and existing cable, fiber, wire and connects wires and cables to terminals, and attach/detach various kinds of hardware to wires and cables. This includes cabling various electronic components (e.g., routers, computers, TVs, stereo systems, and home entertainment systems) and installing/maintaining/repairing inside wiring and jacks.
+ Utilizes hand tools, power tools, and specialty tools, including test equipment (i.e., VFL, ONX, OTDR) and/or laptop computer to install or repair and confirm product/service functioning properly, to troubleshoot and take appropriate action, and/or to coordinate repair and service issues with the applicable test center or other designated employees.
+ Read and interpret customer service orders, repair tickets, technical (i.e., mechanical, electrical, digital) drawings, maps, blueprints, diagrams, etc., and perform specified work.
+ Complete a designated amount of work in a specified timeframe with a high degree of quality, adjusting work assignments or schedules to meet changing work-related priorities or demands.
+ Interact with customers professionally and courteously via telephone and on the premises. Review and discuss service order requirements with customers, evaluating customers' needs in addition to recognizing and suggesting additional/alternative services as appropriate.
+ Confirm/update trouble reported or services ordered, review billing information, respond to questions on features/usages/applications/capabilities of equipment and services, and review systems configuration. Test equipment, lines, and services to verify proper installation and/or repair.
+ Identify/explore additional revenue generation opportunities.
+ Work well with others to achieve common goals and to foster a cooperative climate, as well as work independently in the field with little supervision.
+ Uses laptop for various purposes, including but not limited to checking email, reviewing ticket or circuit information, and running test routines.
+ Work with telecom color-coded wires and cables. Work with basic electricity, as it relates to telecommunications.
**What We Look For in a Candidate**
+ Able to work varying shifts and hours including possible mandatory overtime, weekends and holidays. May be assigned to work out of town for varying lengths of time.
+ Requires a valid state driver's license and a satisfactory driving record.
+ Able to climb and work at elevations (e.g., from ladders, poles) exceeding 18 feet.
+ When working aloft with ladders or other equipment with weight-capacity ratings, employees must adhere to the Company safety policy and equipment weight requirements.
+ Able to work in confined spaces (e.g., attics, crawl spaces).
+ May perform strenuous physical activities including, but not limited to lifting objects that weigh up to 75 pounds.
+ Able to perform job activities outdoors in different weather conditions (e.g., extreme cold and/or heat, inclement weather).
+ High school diploma
+ 0 to 2 years of experience
**Compensation**
Pay Ranges
Minimum hourly rate: $23.28
Maximum hourly rate: $34.92
Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing.
Learn more about Lumen's:
Benefits
Supplemental Pay (see Enhanced Premise Technician)
#LI-Onsite #LI-CS2
Requisition #:
Requisition #:
**Background Screening**
If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page ( . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
This position is part of a bargaining unit and represented by a union. Depending upon the applicable collective bargaining agreement under which you may be hired, you may be: (a) required to join the union and pay union dues as a condition of employment; or, (b) required to pay union dues, but not join the union as a condition of employment; or (c) free to chose whether or not to join the union, but if you do join the union you would be obligated to pay union dues.
**Equal Employment Opportunities**
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
**Disclaimer**
The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.
In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.
Note: For union-represented postings, wage rates and ranges are governed by applicable collective bargaining agreement provisions.
**Application Deadline**
10/21/2025

**About Lumen**
Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress.
We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.
**The Role**
As a Lumen Network Technician, focused on installation and maintenance you will be responsible for all aspects of cable repair and maintenance both copper and fiber splicing, carrier systems repair and maintenance will be a feature of this position, also including but is not limited to installation and repairs on POTS and DSL services, buried section repairs (dig and fix), rehab and corrective action on irregular plant conditions in all aerial, buried and underground plant plus all installation aspects to include, but is not limited of GPON, DSL, bonded DSL and POTS services.
**Location and Schedule**
This is a full time position located in Lexington, Gothenburg, or Holdredge, NE. The schedule is Monday - Friday 8am - 4:30pm. The schedule may also include possible weekends, holidays, and on call rotation.
**The Main Responsibilities**
+ Install, maintain/repair and test residential/small business telecommunication service and broadband products such as: POTS, HSI, Networking, VDSL, Fiber to the Home.
+ Enable the wireless/wired network on company-approved modems/routers. Connect wires and cables to terminals and attach/detach various kinds of hardware to wires, cables, buildings, poles and inside facility. This includes cabling various electronic components (e.g., routers, computers, etc.)
+ Analyze and troubleshoot basic technical problems or issues.
+ Perform continuity and/or conformance testing. Use test equipment (e.g., 965DPS, T-Berd, OTDR) and/or coordinate testing of customer lines with the assistance of the test center or other designated employees.
+ Read and interpret customer service orders, repair tickets, technical (i.e., mechanical, electrical, digital) drawings, maps, blueprints, diagrams, etc., and perform specified work.
+ Interact with customers professionally and courteously via telephone or on the premises. Review and discuss service order requirements with customers, evaluating their service needs and recognizing and suggesting additional/alternative services as appropriate.
+ Confirm/update trouble reported, or services ordered, review billing information, respond to questions on features/usages/applications/capabilities of equipment and services, and review systems configuration.
+ Identify/explore additional revenue generation opportunities.
**What We Look For in a Candidate**
+ Must work varying shifts and hours including possible mandatory overtime, weekends and holidays.
+ May be assigned to work out of town for varying lengths of time.
+ Drive company-provided vehicle.
+ Requires a valid state drivers license and a satisfactory driving record.
+ May require compliance with State and Federal Department of Transportation Drive Qualification Regulations, including drug and alcohol testing.
+ May require a CDL.
+ May climb and work at elevations (e.g., from ladders, poles, lift trucks) exceeding 18 feet.
+ May require pole climbing certification.
+ When working aloft with ladders or other equipment with weight-capacity ratings, employees must adhere to the Company safety policy and equipment weight requirements.
+ May work in confined spaces (e.g., attics, crawl spaces, utility holes).
+ May perform strenuous physical activities including, but not limited to: lifting and/or moving objects weighing over 75 pounds.
+ May perform job activities outdoors in different weather conditions (e.g., extreme cold and/or heat, inclement weather).
**Compensation**
Pay Range
Minimum hourly rate: $15.07
Maximum hourly rate: $39.84
Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing.
Learn more about Lumen's:
Benefits
Supplemental Pay (see Network Technician)
#LI-CS2
Requisition #:
**Background Screening**
If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page ( . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
This position is part of a bargaining unit and represented by a union. Depending upon the applicable collective bargaining agreement under which you may be hired, you may be: (a) required to join the union and pay union dues as a condition of employment; or, (b) required to pay union dues, but not join the union as a condition of employment; or (c) free to chose whether or not to join the union, but if you do join the union you would be obligated to pay union dues.
**Equal Employment Opportunities**
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
**Disclaimer**
The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.
In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.
Note: For union-represented postings, wage rates and ranges are governed by applicable collective bargaining agreement provisions.
**Application Deadline**
10/08/2025

**About Lumen**
Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress.
We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.
**The Role**
As a Lumen Network Technician, focused on installation and maintenance you will be responsible for all aspects of cable repair and maintenance both copper and fiber splicing, carrier systems repair and maintenance will be a feature of this position, also including but is not limited to installation and repairs on POTS and DSL services, buried section repairs (dig and fix), rehab and corrective action on irregular plant conditions in all aerial, buried and underground plant plus all installation aspects to include, but is not limited of GPON, DSL, bonded DSL and POTS services.
**Location and Schedule**
This is a full time position located in Lexington, Gothenburg, or Holdredge, NE. The schedule is Monday - Friday 8am - 4:30pm. The schedule may also include possible weekends, holidays, and on call rotation.
**The Main Responsibilities**
+ Install, maintain/repair and test residential/small business telecommunication service and broadband products such as: POTS, HSI, Networking, VDSL, Fiber to the Home.
+ Enable the wireless/wired network on company-approved modems/routers. Connect wires and cables to terminals and attach/detach various kinds of hardware to wires, cables, buildings, poles and inside facility. This includes cabling various electronic components (e.g., routers, computers, etc.)
+ Analyze and troubleshoot basic technical problems or issues.
+ Perform continuity and/or conformance testing. Use test equipment (e.g., 965DPS, T-Berd, OTDR) and/or coordinate testing of customer lines with the assistance of the test center or other designated employees.
+ Read and interpret customer service orders, repair tickets, technical (i.e., mechanical, electrical, digital) drawings, maps, blueprints, diagrams, etc., and perform specified work.
+ Interact with customers professionally and courteously via telephone or on the premises. Review and discuss service order requirements with customers, evaluating their service needs and recognizing and suggesting additional/alternative services as appropriate.
+ Confirm/update trouble reported, or services ordered, review billing information, respond to questions on features/usages/applications/capabilities of equipment and services, and review systems configuration.
+ Identify/explore additional revenue generation opportunities.
**What We Look For in a Candidate**
+ Must work varying shifts and hours including possible mandatory overtime, weekends and holidays.
+ May be assigned to work out of town for varying lengths of time.
+ Drive company-provided vehicle.
+ Requires a valid state drivers license and a satisfactory driving record.
+ May require compliance with State and Federal Department of Transportation Drive Qualification Regulations, including drug and alcohol testing.
+ May require a CDL.
+ May climb and work at elevations (e.g., from ladders, poles, lift trucks) exceeding 18 feet.
+ May require pole climbing certification.
+ When working aloft with ladders or other equipment with weight-capacity ratings, employees must adhere to the Company safety policy and equipment weight requirements.
+ May work in confined spaces (e.g., attics, crawl spaces, utility holes).
+ May perform strenuous physical activities including, but not limited to: lifting and/or moving objects weighing over 75 pounds.
+ May perform job activities outdoors in different weather conditions (e.g., extreme cold and/or heat, inclement weather).
**Compensation**
Pay Range
Minimum hourly rate: $15.07
Maximum hourly rate: $39.84
Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing.
Learn more about Lumen's:
Benefits
Supplemental Pay (see Network Technician)
#LI-CS2
Requisition #:
**Background Screening**
If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page ( . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
This position is part of a bargaining unit and represented by a union. Depending upon the applicable collective bargaining agreement under which you may be hired, you may be: (a) required to join the union and pay union dues as a condition of employment; or, (b) required to pay union dues, but not join the union as a condition of employment; or (c) free to chose whether or not to join the union, but if you do join the union you would be obligated to pay union dues.
**Equal Employment Opportunities**
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
**Disclaimer**
The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.
In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.
Note: For union-represented postings, wage rates and ranges are governed by applicable collective bargaining agreement provisions.
**Application Deadline**
10/08/2025

**About Lumen**
Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress.
We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.
**The Role**
As a Lumen Network Technician, focused on installation and maintenance you will be responsible for all aspects of cable repair and maintenance both copper and fiber splicing, carrier systems repair and maintenance will be a feature of this position, also including but is not limited to installation and repairs on POTS and DSL services, buried section repairs (dig and fix), rehab and corrective action on irregular plant conditions in all aerial, buried and underground plant plus all installation aspects to include, but is not limited of GPON, DSL, bonded DSL and POTS services.
**Location and Schedule**
This is a full time position located in Lexington, Gothenburg, or Holdredge, NE. The schedule is Monday - Friday 8am - 4:30pm. The schedule may also include possible weekends, holidays, and on call rotation.
**The Main Responsibilities**
+ Install, maintain/repair and test residential/small business telecommunication service and broadband products such as: POTS, HSI, Networking, VDSL, Fiber to the Home.
+ Enable the wireless/wired network on company-approved modems/routers. Connect wires and cables to terminals and attach/detach various kinds of hardware to wires, cables, buildings, poles and inside facility. This includes cabling various electronic components (e.g., routers, computers, etc.)
+ Analyze and troubleshoot basic technical problems or issues.
+ Perform continuity and/or conformance testing. Use test equipment (e.g., 965DPS, T-Berd, OTDR) and/or coordinate testing of customer lines with the assistance of the test center or other designated employees.
+ Read and interpret customer service orders, repair tickets, technical (i.e., mechanical, electrical, digital) drawings, maps, blueprints, diagrams, etc., and perform specified work.
+ Interact with customers professionally and courteously via telephone or on the premises. Review and discuss service order requirements with customers, evaluating their service needs and recognizing and suggesting additional/alternative services as appropriate.
+ Confirm/update trouble reported, or services ordered, review billing information, respond to questions on features/usages/applications/capabilities of equipment and services, and review systems configuration.
+ Identify/explore additional revenue generation opportunities.
**What We Look For in a Candidate**
+ Must work varying shifts and hours including possible mandatory overtime, weekends and holidays.
+ May be assigned to work out of town for varying lengths of time.
+ Drive company-provided vehicle.
+ Requires a valid state drivers license and a satisfactory driving record.
+ May require compliance with State and Federal Department of Transportation Drive Qualification Regulations, including drug and alcohol testing.
+ May require a CDL.
+ May climb and work at elevations (e.g., from ladders, poles, lift trucks) exceeding 18 feet.
+ May require pole climbing certification.
+ When working aloft with ladders or other equipment with weight-capacity ratings, employees must adhere to the Company safety policy and equipment weight requirements.
+ May work in confined spaces (e.g., attics, crawl spaces, utility holes).
+ May perform strenuous physical activities including, but not limited to: lifting and/or moving objects weighing over 75 pounds.
+ May perform job activities outdoors in different weather conditions (e.g., extreme cold and/or heat, inclement weather).
**Compensation**
Pay Range
Minimum hourly rate: $15.07
Maximum hourly rate: $39.84
Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing.
Learn more about Lumen's:
Benefits
Supplemental Pay (see Network Technician)
#LI-CS2
Requisition #:
**Background Screening**
If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page ( . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
This position is part of a bargaining unit and represented by a union. Depending upon the applicable collective bargaining agreement under which you may be hired, you may be: (a) required to join the union and pay union dues as a condition of employment; or, (b) required to pay union dues, but not join the union as a condition of employment; or (c) free to chose whether or not to join the union, but if you do join the union you would be obligated to pay union dues.
**Equal Employment Opportunities**
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
**Disclaimer**
The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.
In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.
Note: For union-represented postings, wage rates and ranges are governed by applicable collective bargaining agreement provisions.
**Application Deadline**
10/08/2025

**Job ID Number**
R5670
**Employment Type**
Full time
**Worksite Flexibility**
Onsite
**Job Summary**
As a Telecom Technician, you will administer voice solutions for over 1,500 users, providing support and resolution for Avaya VoIP systems, programming phone sets, managing voicemail, troubleshooting cabling and line issues, and coordinating with service providers, all while leveraging your technical expertise and excellent communication skills.
**Job Description**
We are looking for a **Telecommunications Technician** **.** This position will be **full-time** and **onsite in Lyon Station, PA.** Occasional travel is required to various PA client locations up to 20%.
**What** **You'll** **Do**
+ Program phone sets (digital, IP and analog)
+ Perform Moves, Additions, Changes (MACs)
+ Program requested feature changes
+ Provide voicemail support
+ Program mailbox
+ Complete password resets
+ Add or delete user mailboxes
+ Provide break/fix services on telephones
+ Troubleshoot and resolve phone-/data-cabling issues
+ Knowledge of station cabling and jacks
+ Assist in identification and resolution of other vendor line/circuit problems
+ Troubleshoot issues related to lines/trunks (SIP/DID)
+ Coordinate and act as focal point for problem resolution involving service provider
+ Performs other duties as assigned
**What You'll Need**
Required
+ 3 to 5 years of experience in an environmental field
+ Bachelor's Degree in a related technical discipline, or the equivalent combination of education, technical training or work experience may be considered
+ Knowledge of Wall Field wiring, cross connecting 66/110 wiring blocks - Wiring color code
+ Ability to effectively communicate both verbally and in writing including presentation abilities
+ Strong critical thinking and problem-solving skills with the ability to analyze problems and formulate alternative/creative solutions to problems
+ Adept in multi-tasking, prioritizing and managing time effectively
+ Excellent attention to detail and accuracy; can effectively listen and give details accurately
+ Exceptional interpersonal skills; a team player with proven ability to work across functional areas and all levels of the organization
+ Open to coaching with the ability to apply feedback
+ Ability to lead and coordinate multiple priority projects concurrently
Preferred
+ Visible Admissions Certification, preferred
+ Embedded, Conferencing, Session/System Manager, Call Center Elite, Contact Center, IVR Systems and/or Experience Portal with Proactive Outreach Monitor
+ Embedded (R10.X), Contact Center, and/or Conferencing
**Physical Demands**
+ Ability to exchange accurate information with all levels of the organization
+ Subject to standing, walking, sitting, bending, reaching, climbing, stooping, kneeling, pushing, pulling, and manual dexterity
+ Some heavy lifting may be required; occasional lifting of objects up to 50 pounds
+ Lifts over 50 pounds must be with proper assistance or lift equipment
+ Work is performed in both an internal and external environment with occasional exposure to inclement weather and varying temperatures.
+ Climate controlled, well lit, ventilated office space, as well as, plant environment that include heat, cold, fumes, odors, dust and loud conditions.
+ May be exposed to hazardous chemicals.
+ Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state, and local standards
+ Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc.
+ Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor
The pay range for this position is $22.00 $29.00 per hour (USD). Exact compensation may vary based on several factors, including location, experience, and education. Benefit packages for this role includes medical, dental, and vision insurance, as well as 401k retirement account access. Employees in this role may also be entitled to paid sick leave as provided by applicable law.
#LI-AL1
**Reasonable Accommodation Statement**
If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to or (888) 824 - 8111.
**Equal Employment Opportunity Policy Statement**
CAI is committed to equal employment opportunity. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability, or veteran status. All employment decisions are based on valid job requirements, including hiring, promotion, and compensation. Harassment and retaliation are prohibited.

Our client, a leading telecommunications provider, is looking for a skilled and reliable Telecommunications Technician to join their team based in Indianapolis, Indiana, US . This hybrid role involves a combination of field work and remote support, providing essential technical services to clients and internal systems. The Telecommunications Technician will be responsible for the installation, configuration, maintenance, and repair of telecommunications equipment, including voice and data networks, fiber optics, and wireless systems. You will troubleshoot and diagnose technical issues, perform routine system checks, and ensure optimal network performance and reliability. This role requires excellent technical expertise in areas such as (mention specific technologies relevant to telecoms, e.g., VoIP, Ethernet, DSL, cellular networks). You will work closely with customers to understand their needs, provide technical guidance, and resolve service disruptions effectively. Documentation of all work performed, including service reports and inventory logs, is crucial. The ideal candidate possesses strong problem-solving abilities, attention to detail, and a commitment to delivering high-quality service. Excellent communication and customer service skills are essential. A high school diploma or equivalent is required, along with relevant technical certifications (e.g., CompTIA Network+, CCNA) or an Associate's degree in a related field. Previous experience in telecommunications installation and repair is highly desirable. This is a hybrid position, requiring you to spend time both in the field at customer sites throughout the Indianapolis, Indiana, US area and at the company's central office for administrative tasks, training, and collaborative work. A valid driver's license and a clean driving record are necessary. If you are a hands-on technician with a passion for connectivity and a desire to work in a flexible, hybrid environment, we encourage you to apply.