12,906 Telecommuting jobs in the United States

CUSTOMER SERVICE REPRESENTATIVE

KEY RESPONSIBILITIES

Inbound & Outbound Communication - handle phone calls, emails, live-chat inquiries, and social-media messages promptly and professionally; maintain accurate call logs and ticket records.

Order & Shipment Support - assist customers with order placement, tracking, delivery scheduling, and address changes; resolve issues such as delays, damages, or returns.

Problem Resolution - investigate complaints, identify root causes, and provide timely solutions; follow up to ensure customer satisfaction and document resolution steps.

Account Management - update customer profiles, process billing inquiries, and manage credit-note requests in the ERP system.

Process Improvement - suggest enhancements to service procedures, contribute to FAQ/knowledge-base updates, and share feedback with the operations team.

Performance Metrics - meet KPI targets for average handling time, first-call resolution, customer satisfaction scores, and SLA compliance.

Team Collaboration - coordinate with logistics, finance, and IT departments to resolve cross-functional issues; participate in daily huddles and training sessions.

What We Offer

• Competitive salary + quarterly performance bonus.
• Comprehensive health, dental, and vision insurance.
• Structured onboarding and ongoing training programs.
• Friendly, growth-oriented work environment with clear career pathways.

Receive and process payment requests, including electronic transfers, credit card transactions, checks, and other payment methods.

Verify the accuracy of payment details, including account numbers, invoice numbers, and transaction amounts. Process payments accurately and in a timely manner, adhering to established procedures and security protocols.
Financial Record-keeping: Maintain detailed and organized records of all transactions.

Reconcile payments and resolve discrepancies or errors in financial records. Customer Service: Address customer inquiries and resolve payment-related issues promptly and professionally. Provide assistance to customers with payment-related questions or concerns.

Team Collaboration: Collaborate with other departments, including finance, customer service, and accounts receivable, to ensure a smooth payment process.

At Jupylar, we’re not just a company; we’re a community of forward-thinkers dedicated to revolutionizing the world of payment processing. As a remote-first company, we understand the value of flexibility and work-life balance. Here’s why you should consider joining us.

Jupylar is at the forefront of seamless payment processing and financial solutions. Join us to be part of a team that embraces innovation and stays ahead of industry trends.

1. Excellent Communication Skills – Clear written and spoken English (professional tone for emails, calls, and chats).
2. Customer Service Orientation – Patience, empathy, and problem-solving attitude when dealing with clients or customers.
3. Time Management – Ability to prioritize tasks, meet deadlines, and manage multiple responsibilities.
4. Organizational Skills – Keeping records, scheduling, and managing files systematically.
5. Tech Savvy – Familiar with email platforms, Microsoft Office/Google Workspace, and able to learn CRM or customer service software.
6. Attention to Detail – Accurate in handling information, drafting responses, and processing orders or schedules.
7. Multitasking – Capable of handling customer inquiries while supporting administrative tasks for the company.

• Professionalism – Representing your brand positively in all interactions.
• Adaptability – Ability to work with different time zones, shifting tasks, and unexpected requests.
• Confidentiality – Protecting sensitive business and client information.
• Proactive Attitude – Taking initiative instead of waiting for instructions.
• Cultural Awareness – Respectful communication with international customers

Abcepta, Inc. is a trusted provider of administrative and operational support services across a wide range of industries. We are committed to excellence, confidentiality, and efficiency in everything we do. As we continue to grow, we are seeking a highly organized and proactive Personal Assistant to support our executive team and contribute to our mission of delivering outstanding service.

The Personal Assistant will provide high-level administrative and personal support to senior executives, ensuring smooth day-to-day operations and effective time management. This role requires discretion, adaptability, and strong communication skills in a remote work environment.

• Manage executive calendars, schedule meetings, and coordinate appointments
• Handle confidential communications, emails, and follow-ups on behalf of executives
• Prepare reports, presentations, and meeting materials with accuracy and professionalism
• ️ Organize travel arrangements including flights, accommodations, and itineraries
• Maintain digital filing systems and ensure document accuracy and accessibility

Abcepta, Inc. is a trusted provider of administrative and operational support services across a wide range of industries. We are committed to excellence, confidentiality, and efficiency in everything we do. As we continue to grow, we are seeking a highly organized and proactive Personal Assistant to support our executive team and contribute to our mission of delivering outstanding service.

The Personal Assistant will provide high-level administrative and personal support to senior executives, ensuring smooth day-to-day operations and effective time management. This role requires discretion, adaptability, and strong communication skills in a remote work environment.

• Manage executive calendars, schedule meetings, and coordinate appointments
• Handle confidential communications, emails, and follow-ups on behalf of executives
• Prepare reports, presentations, and meeting materials with accuracy and professionalism
• ️ Organize travel arrangements including flights, accommodations, and itineraries
• Maintain digital filing systems and ensure document accuracy and accessibility

Abcepta, Inc. is a trusted provider of administrative and operational support services across a wide range of industries. We are committed to excellence, confidentiality, and efficiency in everything we do. As we continue to grow, we are seeking a highly organized and proactive Personal Assistant to support our executive team and contribute to our mission of delivering outstanding service.

The Personal Assistant will provide high-level administrative and personal support to senior executives, ensuring smooth day-to-day operations and effective time management. This role requires discretion, adaptability, and strong communication skills in a remote work environment.

• Manage executive calendars, schedule meetings, and coordinate appointments
• Handle confidential communications, emails, and follow-ups on behalf of executives
• Prepare reports, presentations, and meeting materials with accuracy and professionalism
• ️ Organize travel arrangements including flights, accommodations, and itineraries
• Maintain digital filing systems and ensure document accuracy and accessibility

We are seeking a detail-oriented and customer-focused Billing Representative to join our finance team. This role is fully remote and ideal for individuals who are organized, analytical, and comfortable handling sensitive financial data. The Billing Representative will be responsible for preparing, reviewing, and processing invoices, resolving billing discrepancies, and providing professional assistance to clients and internal departments regarding billing inquiries.

• Generate and process accurate customer invoices, ensuring all charges and credits are correctly applied.
• Review billing data for errors or inconsistencies and make necessary corrections promptly.
• Communicate with customers to address billing questions, disputes, or adjustments in a professional manner.
• Maintain accurate records of all billing transactions and correspondence.
• Collaborate with the finance and customer service teams to ensure timely payments and account reconciliation.
• Monitor outstanding accounts, follow up on overdue payments, and assist with collections as needed.
• Ensure compliance with company policies, accounting standards, and data privacy regulations.
• Prepare regular billing reports and summaries for management review.
• Participate in audits and support other financial functions when required.
• Identify opportunities for process improvements to increase billing efficiency and accuracy.

• High school diploma or equivalent; Associate or Bachelor’s degree in Accounting, Finance, or Business Administration preferred.
• Proven experience (1–2 years) in billing, invoicing, or accounts receivable.
• Strong attention to detail and organizational skills.
• Excellent written and verbal communication abilities.
• Proficiency in Microsoft Office Suite (Excel, Word, Outlook) and billing or accounting software.
• Ability to work independently in a remote environment while maintaining productivity and accuracy.
• Strong problem-solving and time management skills.
• High level of integrity when handling confidential financial information.

• Pay Rate: $22/hour during training; increases to $30/hour post-training, based on performance.
• Schedule: Flexible — both full-time (8:00 AM – 4:00 PM) and part-time (Morning or Evening Shifts) available.
• Location: 100% Remote (U.S. based applicants preferred).

We are committed to providing innovative, transparent, and efficient digital business solutions to our clients. We believe in empowering our employees through flexibility, growth opportunities, and a supportive work environment that values accountability, excellence, and integrity.

We are seeking a Customer Service Representative to join our team and be the first point of contact for our customers. The ideal candidate will be responsible for delivering excellent customer service by responding to inquiries, resolving issues, and ensuring customer satisfaction across multiple channels including phone, email, and chat.

• Respond to customer inquiries promptly via phone, email, chat, or social media.
• Provide accurate, valid, and complete information by using the right methods and tools.
• Resolve product or service issues by clarifying customer concerns, determining the cause, and offering the best solution.
• Process orders, forms, applications, and requests.
• Follow up with customers to ensure resolution and satisfaction.
• Maintain customer records by updating account information.
• Escalate unresolved issues to the appropriate departments or managers.
• Meet personal/customer service team goals and call handling quotas.
• Stay up to date with product knowledge, policies, and system updates.

• High school diploma or equivalent; college degree preferred.
• Proven customer support experience or experience as a client service representative.
• Strong phone contact handling skills and active listening.
• Excellent communication and interpersonal skills.
• Ability to multi-task, prioritize, and manage time effectively.
• Familiarity with CRM systems and practices.
• Problem-solving attitude and ability to stay calm under pressure.

• Competitive salary
• Health, dental, and vision insurance
• Paid time off
• Retirement plan options
• Career advancement opportunities

We are seeking a detail-oriented and highly organized Data Entry Clerk to join our team. In this role, you will be responsible for accurately entering, updating, and maintaining various types of data in our systems and databases. You will play a key role in ensuring the integrity and accuracy of company records.
Key Responsibilities:

• Enter data from source documents into prescribed formats within time limits
• Verify accuracy and completeness of data
• Review and correct data where necessary
• Maintain confidentiality and security of all data

• Organize files and perform general administrative tasks as needed

  Requirements:

• Proven experience as a data entry clerk or similar role
• Fast typing skills with a high level of accuracy
• Proficiency in MS Office (especially Excel) and data systems
• Strong attention to detail and organizational skills
• Ability to work independently and manage time effectively

If you’re reliable, tech-savvy, and committed to quality, we’d love to hear from you.