61 Telecommuting jobs in Cloverleaf

We are seeking a highly organized and detail-oriented Virtual Assistant to provide administrative support to our team. The ideal candidate will be proficient in various office management tasks and possess strong communication skills. This role requires a proactive individual who can manage multiple responsibilities effectively while maintaining a high level of professionalism.

Responsibilities

• Manage calendars, schedule appointments, and coordinate meetings for team members.
• Provide customer support through various channels, ensuring excellent service and timely responses.
• Perform data entry tasks, maintaining accurate records and filing systems.
• Assist with bookkeeping and basic accounting tasks using QuickBooks.
• Handle front desk duties, including managing multi-line phone systems and greeting clients virtually.
• Utilize Microsoft Office and Google Workspace for document creation, editing, and collaboration.
• Proofread documents for accuracy and clarity before distribution.
• Support office management activities, including inventory management and supply ordering.
• Maintain confidentiality of sensitive information while managing administrative tasks.
• Exhibit strong organizational skills to prioritize tasks effectively and meet deadlines.

Experience

• Previous experience as a Virtual Assistant or in an administrative role is preferred.
• Familiarity with office management practices and procedures is essential.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace applications.
• Experience with QuickBooks or similar accounting software is a plus.
• Strong clerical experience with attention to detail in data entry and filing systems.
• Excellent customer service skills with a focus on phone etiquette and client interaction.
• Bilingual candidates are encouraged to apply to enhance communication with diverse clientele.

Job Title: Recruiters Wanted | AI-Powered Platform for Revenue Growth | Remote

Location: Remote (UK & Global)

Job Type: Platform Membership / Flexible Collaboration

Overview:

Whether you're running solo, leading an agency, in-house, or part of an RPO - RecXchange gives you the tools, network, and firepower to earn more through smart collaboration and AI-matched opportunities.

We're not offering a job. We're offering a recruiter-first platform where professionals of every model can share candidates, split fees, access live roles, and scale without increasing headcount.

What You'll Do:

• Upload roles or candidate profiles

• Get matched to collaborators via our AI-driven Xchange Engine

• Work together on split-fee deals (50/50 standard)

• Stay in control - no KPIs, no management, no red tape

What You'll Access:

ATS, CRM & Candidate Database
Lead Generation Tools
Direct Client Roles + Collaborative Roles
Verified Recruiter Network
Automated Fee-Split Agreements
Community, Coaching, Podcasts, eLearning
Tiered Access - including Free Trial
Transparent 50-70% split fee earnings

Maximus is looking to fill a Limited Service Correspondence Supervisor position. This position supports our CDC INFO program. The correspondence supervisor role specializes in supervising and evaluating customer service teams to ensure adherence to quality standards. It includes providing coaching and development opportunities, managing confidential information, and driving operational efficiency in fast-paced, deadline-oriented environments.

This is a Remote and Limited Services (temporary) position.

Must be available to work weekends and holidays as needed. The hours of operation are Monday - Friday 8:00 AM - 8:00 PM EST

Essential Duties and Responsibilities:

- Supervise the work of call center staff to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems as needed

- Interview and recommend hiring and promotion of contact center staff, through partnering with Talent Acquisition and Human Resources

- Develop work schedules and assign duties to direct report personnel to ensure efficiency

- Evaluate employees' job performance and recommend appropriate personnel action, including disciplinary action, performance improvement plans, and termination through partnering with Human Resources

- Discuss job performance concerns with employees to identify causes and issues and work closely with Human Resources on resolving problems

- Ensure compliance with company Wage & Hour policy, including ensuring non-exempt employees get their rest & meal breaks

- Provide support and identify training needs and development opportunities, through weekly coaching sessions with direct reports

- Perform operational tasks to assure project and program service level requirements and goals are met, including analyzing direct reports' quality performance and trending call types, and providing coaching on a regular basis

- Participate in meetings and recommend changes to policies and procedures

- Assume leadership responsibility for departmental tasks and call center activities as required

- Support and enforce call center expectations

- Oversee the work of subordinates to facilitate productivity or to overcome difficult aspects of work.

- Assist direct reports with escalated issues or cases as needed- Perform other duties as assigned by leadership

- Maintain a high level of confidentiality while performing all work tasks
- Perform other duties as assigned by leadership.

Must provide your own device/equipment: Computer or Laptop required, head set with microphone and monitor required (Tablets, iPads, and Chromebooks are not permitted.)

Home Office Requirements:

-Hardwired internet (ethernet) connection.

-Internet download speed of 25mbps single upload or higher required (you can test this by going to work area and adequate power source.

-Video calls may be requested on occasion. Proper background and attire is required.

- Windows or Mac (Tablets, iPads, and Chromebooks are not permitted.)

OS for Windows - Windows 10 or Windows 11

OS for Mac - Big Sur (11.0.1+); Catalina (10.15); Monterey (12.3)

Minimum Requirements

- Bachelor's degree in related field.

- 3-5 years of relevant professional experience required.

- Equivalent combination of education and experience considered in lieu of degree, or demonstrated ability to perform the role successfully.

EEO Statement

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Pay Transparency

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.

Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at .

Minimum Salary

$

44,000.00

Maximum Salary

$

50,000.00

Maximus is looking for a Remote Operations Manager. The OPS Manager provides strategic leadership to ensure full compliance with contractual and corporate requirements, while overseeing customer service, outreach initiatives, and the efficient management of project operations and personnel.

This is a temporary position. This position requires you to use your own equipment for the duration of the training period.

Must be available to work weekends and holidays as needed. The hours of operation are Monday - Friday 8:00 AM - 8:00 PM EST.

Essential Duties and Responsibilities:

- Ensure project compliance with all operational requirements of the contract as well as corporate policies.

- Manage all project tasks to ensure cost-effective operations.

- Supervise subcontractors that provide services to programs.

- Oversee audits of operations.

- Produce monthly client and ad hoc reporting as needed.

- Collaborate with other managers to ensure effective coordination of activities.

- Develop and implement operational policies and procedures in collaboration with other key stakeholders.

- Establish and maintain effective relationships with key stakeholders.

- Oversee the development and implementation of innovative methodologies to improve service levels and overall operation efficiency.

- Collaborate with other functional areas to ensure compliance.

- Monitor performance against key indicators established internally or by the client(s).

- Generate solutions to issues or complex problems.

- Develop performance goals and objectives for staff and monitor achievement of those goals.

- Perform other duties as assigned.

Essential Duties and Responsibilities:

- Ensure project compliance with all operational requirements of the contract as well as corporate policies.

- Manage Customer Service and Outreach Programs.

- Manage direct reports and the cost- effective operation of all project tasks.

- Supervise subcontractors that provide services to program.

- Oversee audits of operations.

- Produce monthly Service Level Agreement (SLA) report for client, as well as ad hoc reporting.

- Collaborate with other Managers to ensure effective coordination of activities.

- Develop and implement operational policies and procedures in collaboration with other key stakeholders.

- Establish and maintains effective relationships with clients and other external entities.

- Oversee the development and implementation of innovative methodologies to improve service levels and overall operation efficiency.

- Supervise the project's quality assurance and training programs as well as corrective actions to ensure compliance.

- Monitor performance against key indicators established internally or by the clients.

- Generate solutions to issues or complex problems.

- Develop performance goals and objectives for staff and monitor achievement of those goals.

- Perform other duties as may be assigned.

Minimum Requirements:

- Bachelor's degree or equivalent combination of education, technical training or work experience considered in lieu of degree, three (3) years of management experience, five (5) years of related experience.

- Able to manage large-scale operations, including single or multiple sites.

- Proven ability with operational analyses, processes and performance indicators.

- Capable of performing comfortably in a fast- paced, deadline- oriented work environment.

- Strong client management skills.

- Able to successfully execute many complex tasks simultaneously.

- Excellent organization, written and verbal communication skills

- Capable of working as a team member as well as independently

Minimum Requirements

- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.

***This position requires you to use your own device - personal computer or laptop. No Tablets, iPads, and Chromebooks are permitted.***

Home Office Requirements:

- Must provide your own device/equipment: Computer or Laptop required.

- Windows or Mac (Tablets, iPads, and Chromebooks are not permitted.)

- OS for Windows - Windows 10 or Windows 11

- OS for Mac - Big Sur (11.0.1+); Catalina (10.15); Monterey (12.3)

- Head set with microphone and monitor required.

- Hardwired internet (ethernet) connection.

- Required Internet speeds - Minimum download 25mbps or higher and minimum upload speed 10mbps or higher (you can test this by going to (1) Private work area and adequate power source.

- Video calls may be requested on occasion. Proper background and attire is required.

EEO Statement

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Pay Transparency

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.

Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at .

Minimum Salary

$

80,000.00

Maximum Salary

$

82,000.00

Maximus is looking to fill an Content Analyst supporting our CDC INFO program. In this role, you will handle a variety of clerical tasks including document verification, managing calls and visitors, and supporting day-to-day operations. We're looking for someone detail-oriented, adaptable, and eager to keep projects running smoothly across departments.

***Position is a temporary and remote position ***

***Must be available to work weekends and holidays as needed. The hours of operation are Monday - Friday 8:00 AM - 8:00 PM EST***

Must provide your own device/equipment: Computer or Laptop required, head set with microphone and monitor required

Essential Duties and Responsibilities:

- Works on assignments that are semi-routine in nature but recognizes the need for occasional deviation from accepted practice.
- Perform repetitive clerical steps such as document verification, manage inbound and outbound routine calls, and greeting guests.
- Perform entry-level clerical duties requiring general knowledge and the application of various work methods and procedures.
- Provide administrative support to project and operations management, which may include identifying, anticipating, and meetings needs of all departments.

Additional Requirements:

- Bachelor's Degree with 5 years' experience required or relevant education/experience (Associate's Degree and 7 years' experience, or HS Diploma and 9 years' experience)

- May have training or education in area of specialization.

- Ability to speak and read English and Spanish clearly, professionally, and fluently."

Must provide your own device/equipment: Computer or Laptop required, head set with microphone and monitor required ( No Tablets, iPads, and Chromebooks are not permitted )

H ome Office Requirements:

- Hardwired internet (ethernet) connection.

- Internet download speed of 25mbps single upload or higher required (you can test this by going to Private work area and adequate power source.

- Video calls may be requested on occasion. Proper background and attire is required.

- Windows or Mac (Tablets, iPads, and Chromebooks are not permitted.)

OS for Windows - Windows 10 or Windows 11

OS for Mac - Big Sur (11.0.1+); Catalina (10.15); Monterey (12.3)

Minimum Requirements

- High School diploma or equivalent with 1-3 years of experience.
- May have training or education in area of specialization.

EEO Statement

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Pay Transparency

For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation.

Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at .

Minimum Salary

$

19.53

Maximum Salary

$

29.50

Maximus is looking to fill a Bilingual Quality Assurance Specialist position. The Bilingual Quality Assurance Analyst will serve as a representative of the CDC-INFO contact centers' Quality organization and will apply scoring guidelines provided in quality manuals and other monitoring documents to conduct Quality monitoring observations on telephone calls and e-mail written correspondence, handled by Customer Service Representatives to ensure contacts meet CDC-INFO's established requirements and internal customer service performance standards.

***Position is a temporary and remote position ***

***Must be available to work weekends and holidays as needed. The hours of operation are Monday - Friday 8:00 AM - 8:00 PM EST***

Must provide your own device/equipment: Computer or Laptop required, head set with microphone and monitor required

Essential Duties and Responsibilities:

- Works on assignments that are semi-routine in nature but recognizes the need for occasional deviation from accepted practice.

- Follow procedures and directions to assess the quality of service provided through monitoring incoming calls and other work types which focusing on the quality of customer service, accuracy of information provided, and adherence to established policies and procedures.

- Conduct call monitoring sessions to ensure workers are performing in accordance with established quality and performance standards.

- Provide feedback on call monitoring results.

- Evaluate recorded and/or transcribed interactions of a complex nature between the caller/chatter/correspondent and the worker, and provide appropriate context of ratings.

Education and Requirements:

- Conducts call monitoring sessions to ensure that agents are performing in accordance with established quality and performance standards

- Works with Customer Service Supervisors in assisting them in monitoring their team

- Follows procedures and directions to assess the quality of service provided by agents through monitoring incoming calls and other work types while focusing on the quality of customer service, accuracy of information provided, and adherence to established policies and procedures

- Provides feedback on call monitoring results to agents and other operational areas within the contact centers and to the client

- Participates in calibration sessions with the client and complies with calibration results

- Identifies and communicates trends with contact center management; compiles and verifies statistical reports regarding quality metrics for review by staff

- Maintains up to date knowledge of program and company regulations and policies and support those policies and procedures

- Adheres to policies and procedures as they relate to the confidentiality of information and protect personal identifiable information (PII)

Education:

- Requires a High School Diploma or GED

- Associate's Degree preferred

- At least 3 years of related experience in call center monitoring, quality assurance, and/or customer service

- Knowledge of quality assurance and continuous improvement concepts, procedures, and processes

- Ability to meet call monitoring deadlines and perform with skill and accuracy

- Organizational, teamwork, and customer service skills. Must be able to prioritize and organize work and work successfully in a multi-task environment

- Excellent interpersonal skills

- Effective oral and written communication skills; strong typing ability required

- Fluency in Spanish necessary • Fully Remote Position • Bring your own device required

** You will need to use your own device personal computer or laptop. No Tablets, iPads, and Chromebooks are not permitted. ***

Must provide your own device/equipment: Computer or Laptop required, head set with microphone and monitor required

- Windows or Mac (Tablets, iPads, and Chromebooks are not permitted.)

OS for Windows - Windows 10 or Windows 11

OS for Mac - Big Sur (11.0.1+); Catalina (10.15); Monterey (12.3)

Home Office Requirements:

-Hardwired internet (ethernet) connection.

-Internet download speed of 25mbps single upload or higher required (you can test this by going to

-Private work area and adequate power source.

-Video calls may be requested on occasion. Proper background and attire is required.

Minimum Requirements

- High School diploma or equivalent with 1-3 years of experience.

- May have training or education in area of specialization.

EEO Statement

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Pay Transparency

For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation.

Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at .

Minimum Salary

$

20.61

Maximum Salary

$

30.48

Maximus is looking to fill a Quality Assurance Analyst (QA) position supporting our CDC INFO program. The Quality Assurance Analyst will serve as a representative of the CDC-INFO contact centers' Quality organization and will apply scoring guidelines provided in quality manuals and other monitoring documents to conduct Quality monitoring observations on telephone calls and e-mail written correspondence, handled by Customer Service Representatives to ensure contacts meet CDC-INFO's established requirements and internal customer service performance standards.

***Position is a temporary and remote position ***

***Must be available to work weekends and holidays as needed. The hours of operation are Monday - Friday 8:00 AM - 8:00 PM EST***

Essential Duties and Responsibilities:
- Works on assignments that are semi-routine in nature but recognizes the need for occasional deviation from accepted practice.
- Follow procedures and directions to assess the quality of service provided through monitoring incoming calls and other work types which focusing on the quality of customer service, accuracy of information provided, and adherence to established policies and procedures.
- Conduct call monitoring sessions to ensure workers are performing in accordance with established quality and performance standards.
- Provide feedback on call monitoring results.
- Evaluate recorded and/or transcribed interactions of a complex nature between the caller/chatter/correspondent and the worker, and provide appropriate context of ratings.

Education and Requirements

- Conducts call monitoring sessions to ensure that agents are performing in accordance with established quality and performance standards

- Works with Customer Service Supervisors in assisting them in monitoring their team

- Follows procedures and directions to assess the quality of service provided by agents through monitoring incoming calls and other work types while focusing on the quality of customer service, accuracy of information provided, and adherence to established policies and procedures

- Provides feedback on call monitoring results to agents and other operational areas within the contact centers and to the client

- Participates in calibration sessions with the client and complies with calibration results

- Identifies and communicates trends with contact center management; compiles and verifies statistical reports regarding quality metrics for review by staff

- Maintains up to date knowledge of program and company regulations and policies and support those policies and procedures

- Adheres to policies and procedures as they relate to the confidentiality of information and protect personal identifiable information (PII)

*** This position you will need to use your own device personal computer or laptop. No Tablets, iPads, and Chromebooks are not permitted. ***

Must provide your own device/equipment: Computer or Laptop required, head set with microphone and monitor required

- Windows or Mac (Tablets, iPads, and Chromebooks are not permitted.)

OS for Windows - Windows 10 or Windows 11

OS for Mac - Big Sur (11.0.1+); Catalina (10.15); Monterey (12.3)

H ome Office Requirements:

-Hardwired internet (ethernet) connection.

-Internet download speed of 25mbps single upload or higher required (you can test this by going to work area and adequate power source.

-Video calls may be requested on occasion. Proper background and attire is required.

Minimum Requirements

- High School diploma or equivalent with 1-3 years of experience.
- May have training or education in area of specialization.

EEO Statement

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Pay Transparency

For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation.

Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at .

Minimum Salary

$

18.74

Maximum Salary

$

27.71