7 Teleperformance jobs in Port St. Lucie

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start **Caring. Connecting. Growing together.**
This is a PART TIME position working Monday / Tuesday / Thursday / Friday 2:00pm to 6:00 pm Eastern Time and Wednesday 3:00pm -7:00pm Eastern Time
The Call Center Nurse RN is responsible for providing comprehensive clinical services to our customers located throughout the U.S. and may require multiple licenses to practice across various states. Services provided to our customers include but are not limited to the following telephonic services: clinical triage, transitions of care, medication adherence and reconciliation, management of gaps in care, and other care extension services. The Call Center Nurse assists and guides patients toward self-management and behavior modifications that result in improved patient outcomes. The Call Center Nurse is the primary point of contact for multiple disciplines. Success is measured in terms of improved patient outcomes, prevention of patient adverse events and satisfied customers, meeting or exceeding quality measures, producing consistent and high-quality work, and collaboration with other care team members. The Call Center Nurse is an experience nurse, able to perform tasks independently and once trained, without guidance. This person can provide education to patients, deploying best practices and standard workflow in their daily activities with the ability to apply their expertise across the various areas of responsibility, understanding how their interactions with patients affect customer satisfaction and can make recommendations to improve processes.
Positions in this family require a current, unrestricted nursing license (RN) in the applicable state, as indicated in the function description and/or title.
You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.
**Primary Responsibilities:**
+ Provide remote telephonic nursing support to patients, caregivers, and healthcare providers
+ Assess and triage patient calls to determine urgency of medical needs
+ Offer medical advice, guidance, and education to patients and caregivers regarding treatment plans, medication management, and self-care techniques
+ Collaborate with healthcare professionals to coordinate patient care and follow-up
+ Document patient interactions, assessments, and recommendations accurately and timely in electronic health records systems
+ Adhere to established protocols, guidelines, and best practices for telephonic nursing
+ Maintain patient confidentiality and privacy in accordance with HIPPA regulations
+ Participate in ongoing training and professional development activities to stay updated on medical advancements and best practices in telehealth
+ Contribute to quality improvement initiatives to enhance the delivery of telephonic nursing services
+ Provide exceptional customer service and support to ensure a positive experience for patients and clients
+ Ability to adapt nursing interventions and care plans to meet the individualized needs and preferences of diverse patients across the continuum of care
+ Demonstrates the ability to meet deadlines independently and efficiently, requiring minimal to no supervision
+ Actively engage in collaborative efforts within nursing team to ensure seamless communication, shared knowledge, and coordinated patient care delivery
+ Utilizes extensive expertise in chronic illnesses and medication management to effectively treat diseases
+ Works with supervisors to solve more complex problems
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
**Required Qualifications:**
+ Registered Nurse (RN) with a current, active, and unrestricted RN License in VA (state specific or compact)
+ 3+ years of clinical nursing experience
+ Experience with Electronic Medical Records system(s)
+ Proven proficiency using MS Office Suite (i.e. Teams, Outlook, Word, Excel)
+ Willing/able to work a Part Time schedule of Monday / Tuesday / Thursday / Friday 2:00pm to 6:00 pm Eastern Time and Wednesday 3:00pm - 7:00pm Eastern Time regardless of remote base location
**Preferred Qualifications:**
+ Current RN License in DC
+ Telehealth nursing experience
+ Experience with Epic
*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy
The hourly range for this role is $28.61 to $56.06 per hour based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives.
**Application Deadline:** This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.
_At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._
_Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law._
_UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment._

Deposita(TM), An Allied Universal(R) Company has perfected the art of cash management using world-class innovation, technology, and tailored solutions. We serve customers in retail, wholesale and banking sectors through in-depth consultations. We ensure every security need is met and exceeded every step of the way. Join our Phenomenal team today! We offer medical, dental and vision coverage, life insurance, retirement plan, employee assistance programs, company discounts, perks and more for most full-time customer support jobs!
Deposita, an Allied Universal® Company, is hiring a Customer Experience Technical Representative. Deposita is the market-leading innovator in cash automation. We are a software-based technology company with a history of delivering innovative solutions. Our team members are motivated individuals that help each other to do remarkable things every day. We face challenges together, and we win together. And together, we deliver world-class solutions that transform the way the world uses cash automation technology. We are careful to select people for our team who have demonstrated excellence through their skills and background. You are the perfect fit for our team and this important position as a Customer Experience Technical Representative if you are organized, flexible, a team player, have a strong desire to learn, and obsessive about details and love to solve problems. You will need to confidently diagnose, troubleshoot, and accurately resolve device issues while delivering an exceptional customer experience.
**HYBRID Position** **in Jupiter, Florida** **: Remote Work possible after successfully completing 45 days in office training and meeting required metrics!**
**Starting Rate at $17.00 per hour**
+ **Must possess a minimum of one (1) year of experience in a technical support role or equivalent experienc** e
+ **Two (2) Year previous call center experience required**
**RESPONSIBILITIES:**
+ Provide timely, efficient, and professional service to all customers and partners
+ Receive inbound calls to assist in installations, connectivity, or configurations of new and current devices
+ Organize and prioritize outbound calls related to device connectivity and device health.
+ Receive Customer Support escalations for hardware or software troubleshooting
+ Proactively evaluate and troubleshoot device issues
+ Manage device configuration settings
+ Pull and analyze reports to track specific issues and trends in our device estate
+ Various projects requested by supervisor
+ Process enhancements
+ Authorize access to devices and escalations to manufacturers
+ Make recommendations for updates to Standard Operating Procedures
**QUALIFICATIONS (MUST HAVE):**
+ High school diploma or equivalent
+ Ability to obtain and maintain all necessary state or federal licensing requirements.
+ Must possess a minimum of two (2) year of experience in a technical support role or equivalent experience
+ Stable work history must demonstrate each of the following:
+ Strong understanding of customer service and customer relations
+ Ability to exercise good judgment and decision-making
+ You are a highly motivated individual with a strong desire to learn
+ Effective oral and written communication skills; able to write informatively, clearly, and accurately
+ Planning, organizing, time management skills
+ Proficiency with Microsoft Office applications
+ Problem solving skills; advanced creativity in developing solutions
+ Active listening skills
+ Attention to detail; able to identify critical issues quickly and accurately and assess and evaluate situations effectively
+ Multi-tasking skills
+ Able to synthesize facts, concepts, principles; compile, sort, and interpret data
+ Research, investigate, compile information
+ Able to adapt in a changing environment
+ Setting and achieving goals
+ Skilled in encouraging effective teamwork
**PREFERRED QUALIFICATIONS (NICE TO HAVE):**
+ Experience in a call center environment
+ Experience working fully remotely and the ability to train remotely
+ Ability to speak, read, and write fluently in French (Canadian dialect)
**BENEFITS:**
+ Medical, dental, vision, basic life, AD&D, and disability insurance
+ Enrollment in our company's 401(k)plan, subject to eligibility requirements
+ Eight paid holidays annually, five sick days, and four personal days
+ Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.
Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: you have any questions regarding Equal Employment Opportunity, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: you have any questions regarding Equal Employment Opportunity, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: ID:** 2025-1401883-2
**Location:** United States-Florida-Port Saint Lucie
**Job Category:** Administrative

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start **Caring. Connecting. Growing together.**
The Call Center Nurse RN is responsible for providing comprehensive clinical services to our customers located throughout the U.S. and may require multiple licenses to practice across various states. Services provided to our customers include but are not limited to the following telephonic services: clinical triage, transitions of care, medication adherence and reconciliation, management of gaps in care, and other care extension services. The Call Center Nurse assists and guides patients toward self-management and behavior modifications that result in improved patient outcomes. The Call Center Nurse is the primary point of contact for multiple disciplines. Success is measured in terms of improved patient outcomes, prevention of patient adverse events and satisfied customers, meeting or exceeding quality measures, producing consistent and high-quality work, and collaboration with other care team members. The Call Center Nurse is an experience nurse, able to perform tasks independently and once trained, without guidance. This person can provide education to patients, deploying best practices and standard workflow in their daily activities with the ability to apply their expertise across the various areas of responsibility, understanding how their interactions with patients affect customer satisfaction and can make recommendations to improve processes.
Positions in this family require a current, unrestricted nursing license (RN) in the applicable state, as indicated in the function description and/or title.
This is a PART TIME position working 7:30am - 6pm Eastern 2 days per week - either Mon and Friday OR Wednesday and Thursday.
You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.
**Primary Responsibilities:**
+ Provide remote telephonic nursing support to patients, caregivers, and healthcare providers
+ Assess and triage patient calls to determine urgency of medical needs
+ Offer medical advice, guidance, and education to patients and caregivers regarding treatment plans, medication management, and self-care techniques
+ Collaborate with healthcare professionals to coordinate patient care and follow-up
+ Document patient interactions, assessments, and recommendations accurately and timely in electronic health records systems
+ Adhere to established protocols, guidelines, and best practices for telephonic nursing
+ Maintain patient confidentiality and privacy in accordance with HIPPA regulations
+ Participate in ongoing training and professional development activities to stay updated on medical advancements and best practices in telehealth
+ Contribute to quality improvement initiatives to enhance the delivery of telephonic nursing services
+ Provide exceptional customer service and support to ensure a positive experience for patients and clients
+ Ability to adapt nursing interventions and care plans to meet the individualized needs and preferences of diverse patients across the continuum of care
+ Demonstrates the ability to meet deadlines independently and efficiently, requiring minimal to no supervision
+ Actively engage in collaborative efforts within nursing team to ensure seamless communication, shared knowledge, and coordinated patient care delivery
+ Utilizes extensive expertise in chronic illnesses and medication management to effectively treat diseases
+ Works with supervisors to solve more complex problems
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
**Required Qualifications:**
+ Registered Nurse (RN) with a current, active, and unrestricted RN License in PA (state specific or compact)
+ 3+ years of clinical nursing experience
+ Experience with electronic medical records system(s)
+ Proven proficiency using MS Office Suite (i.e. Teams, Outlook, Word, Excel)
+ Ability to work PT hours (7:30am - 6PM EST) on either Monday and Friday OR Wednesday and Thursday
**Preferred Qualifications:**
+ Telehealth nursing experience
+ Experience with Cerner
*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy.
The hourly range for this role is $28.61 to $56.06 per hour based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives.
Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.
_At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._
_Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law._
_UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment._

Deposita(TM), An Allied Universal(R) Company has perfected the art of cash management using world-class innovation, technology, and tailored solutions. We serve customers in retail, wholesale and banking sectors through in-depth consultations. We ensure every security need is met and exceeded every step of the way. Join our Phenomenal team today! We offer medical, dental and vision coverage, life insurance, retirement plan, employee assistance programs, company discounts, perks and more for most full-time customer support jobs!
Deposita, an Allied Universal® Company, is hiring a Customer Experience Representative. The Customer Experience Representative is a part of a dynamic, customer focused team and plays a pivotal role in providing the highest quality customer experience to our customers.
**IMMEDIATE NEED for Bilingual Spanish and French (Canadian dialect)/English Speaking Representatives f** **or Call Center.**
**Starting Rate at** **$18.00 per hour** **for bilingual Spanish/French speaking representatives.**
**Remote Work possible after successfully completing training.**
**Two (2) years of experience in a technical support role required.**
**RESPONSIBILITIES:**
+ Identify customers' needs, clarify information, provide direct support or guidance toward to resolution
+ Tackle a variety of problems in technical systems with skill and accuracy
+ Create cases for all calls and emails received, enter the history of the problem, all steps taken, and subsequent resolution if resolved at the Help Desk or escalate to appropriate next level
+ Willingness and Ability to be cross trained in other areas of the department
+ Consistently demonstrate effective personal performance that positively impacts the departmental performance metrics are met through effective personal work performance
**QUALIFICATIONS (MUST HAVE):**
+ High school diploma or equivalent
+ Minimum of two (2) years of work experience in a Technical Customer Service Call Center
+ Stable work history must demonstrate each of the following:
+ Strong understanding of customer service and customer relations
+ Highly motivation and strong desire to learn
+ Ability to exercise good judgment and decision-making
+ Familiarity with creating cases and case numbers and escalations to Senior team members, departments, and vendors using CRM and other systems
+ Effective written and oral communication skills
+ Able to assess and evaluate situations effectively
+ Skilled in identifying critical issues quickly and accurately
+ Able to write informatively, clearly, and accurately
+ Problem solving and analytical skills
+ Ability to work in a team environment
**PREFERRED QUALIFICATIONS (NICE TO HAVE):**
+ Experience in a technical support role, or other technical experience
+ Associate's degree in information technology, Computer Science, or a related field
+ Basic understanding of software/hardware troubleshooting
+ Experience in Service Now and TalkDesk
+ Experience in retail cash offices
**BENEFITS:**
+ Medical, dental, vision, basic life, AD&D, and disability insurance
+ Enrollment in our company's 401(k)plan, subject to eligibility requirements
+ Eight paid holidays annually, five sick days, and four personal days
+ Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.
Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: you have any questions regarding Equal Employment Opportunity, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: you have any questions regarding Equal Employment Opportunity, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: ID:** 2025-1401167-5
**Location:** United States-Florida-Port Saint Lucie
**Job Category:** Administrative

Deposita(TM), An Allied Universal(R) Company has perfected the art of cash management using world-class innovation, technology, and tailored solutions. We serve customers in retail, wholesale and banking sectors through in-depth consultations. We ensure every security need is met and exceeded every step of the way. Join our Phenomenal team today! We offer medical, dental and vision coverage, life insurance, retirement plan, employee assistance programs, company discounts, perks and more for most full-time customer support jobs!
Deposita, an Allied Universal® Company, is hiring a Customer Experience Representative. The Customer Experience Representative is a part of a dynamic, customer focused team and plays a pivotal role in providing the highest quality customer experience to our customers.
**IMMEDIATE NEED for Bilingual Spanish and French (Canadian dialect)/English Speaking Representatives f** **or Call Center.**
**Starting Rate at** **$18.00 per hour** **for bilingual Spanish/French speaking representatives.**
**Remote Work possible after successfully completing training.**
**Two (2) years of experience in a technical support role required.**
**RESPONSIBILITIES:**
+ Identify customers' needs, clarify information, provide direct support or guidance toward to resolution
+ Tackle a variety of problems in technical systems with skill and accuracy
+ Create cases for all calls and emails received, enter the history of the problem, all steps taken, and subsequent resolution if resolved at the Help Desk or escalate to appropriate next level
+ Willingness and Ability to be cross trained in other areas of the department
+ Consistently demonstrate effective personal performance that positively impacts the departmental performance metrics are met through effective personal work performance
**QUALIFICATIONS (MUST HAVE):**
+ High school diploma or equivalent
+ Minimum of two (2) years of work experience in a Technical Customer Service Call Center
+ Stable work history must demonstrate each of the following:
+ Strong understanding of customer service and customer relations
+ Highly motivation and strong desire to learn
+ Ability to exercise good judgment and decision-making
+ Familiarity with creating cases and case numbers and escalations to Senior team members, departments, and vendors using CRM and other systems
+ Effective written and oral communication skills
+ Able to assess and evaluate situations effectively
+ Skilled in identifying critical issues quickly and accurately
+ Able to write informatively, clearly, and accurately
+ Problem solving and analytical skills
+ Ability to work in a team environment
**PREFERRED QUALIFICATIONS (NICE TO HAVE):**
+ Experience in a technical support role, or other technical experience
+ Associate's degree in information technology, Computer Science, or a related field
+ Basic understanding of software/hardware troubleshooting
+ Experience in Service Now and TalkDesk
+ Experience in retail cash offices
**BENEFITS:**
+ Medical, dental, vision, basic life, AD&D, and disability insurance
+ Enrollment in our company's 401(k)plan, subject to eligibility requirements
+ Eight paid holidays annually, five sick days, and four personal days
+ Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.
Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: you have any questions regarding Equal Employment Opportunity, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: you have any questions regarding Equal Employment Opportunity, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: ID:** 2025-1401167-2
**Location:** United States-Florida-Ft. Pierce
**Job Category:** Administrative