81,548 The Ritz Carlton jobs in the United States

Iconic architecture, a thriving culinary scene, beautifully landscaped public spaces, and an array of museums are just part of what draws visitors to the Windy City. At The Ritz-Carlton, Chicago, a luxury hotel set atop Water Tower Place in the historic Gold Coast, guests will have every chance to explore the city, from shopping along Michigan Avenue to viewing famous works at the Art Institute. Yet with our hotels spa, rooftop lounge, locally inspired restaurant, indoor lap pool and spacious accommodations overlooking the city, guests may not want to leave the premises.

Recognized as the gold standard of hospitality, The Ritz-Carlton selects only the most passionate and skilled hospitality professionals. As one of our Ladies and Gentlemen, you will reflect the values that make us the worlds finest luxury brand. Here, in a diverse environment where individual aspirations are fulfilled and quality of life is enhanced, you will be inspired to work alongside your fellow employees to bring special moments to life for our guests and each other.

Prepare food items in accordance with production requirements and quality standards while maintaining a safe sanitary work environment.

• Prepare food of consistent quality following recipe cards and production and portion standards, per dupe from servers.
• Start food items that are prepared ahead of time, making sure not to prepare more than estimated needs.
• Date all food containers and rotate as per the SOP, making sure that all perishables are kept at proper temperatures.
• Check pars for shift use, determine necessary preparation, freezer pull and line set up.
• Note any out-of-stock items or possible shortages.
• Assist in keeping buffet stocked.
• Return all food items not used on next shift to designed storage areas, being sure to cover/date all perishables.
• Assist in setting up plans and actions to correct any food cost problems; control food waste, loss and usage per SOP.

Education/Formal Training

High school education or equivalent experience.

Food Handlers Certification

Experience

Minimum one year food service or related work.

Knowledge/Skills

• Knowledge of cooking and the practices and procedures of a kitchen in order to perform non-repetitive analytical work.

Physical Demands

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Lifting, pushing, pulling and carrying: Position regularly involves lifting food cases and metros weighing up to 70 lbs. Items include food, small equipment -75% of the time.
• Periodic climbing required.
• Bending of the knees does become necessary when using the lower oven for cooking, 5-10 times a day.
• Mobility -full range of mobility and the ability to travel 30-50 feet on a regular basis throughout the day.
• Continuous standing -during preparation, during service hours or during expediting, usually all day.
• Must be able to hear equipment timers and communicate with other staff.
• Must be able to see that product is prepared appropriately.
• Lifting, pushing, pulling and carrying.
• Must be able to understand and follow verbal/written instructions and communicate both verbally and in writing.

Environment

Inside 100% of 8 hour shift. Going in the freezer temperatures can be -10 degrees. On the front line, temperatures can be over 100 degrees.

Medical, dental, & vision insurance

Employee Assistance Program

Great discounts on Hotels, Restaurants, and much more

$22- $25/hourly

• Primary duties include; directing, interviewing, hiring, counseling, plan work schedules, assign work duties of Housekeeping associates.
• Lead pre-shift meetings communicates arrivals, departures, identifies VIP's, delegates room assignments and duties.
• Assist the Executive Housekeeper in interviewing and selecting new Associates for hire
• Monitor the housekeeping staff and their productivity and efficiency for the purpose of recommending promotions or other changes in their status
• Assist the Executive Housekeeper in the handling of employee complaints and grievances and disciplining them up to termination when necessary
• Determine the type of materials, supplies, and tools to be used or merchandise to be bought, stocked and sold.
• Supervise and inspect the cleaning of the guest rooms, turndown service, public areas and back of the house; ensure compliance with accident/loss prevention programs, SOPs and health/sanitation standards and regulations to achieve a high level of cleanliness and guest satisfaction.
• Implement emergency training and procedures to ensure appropriate protection of the hotel's guests, staff and company assets.
• Issue assignments to staff reviewing special requests and areas of concentration to ensure a smooth flow of the housekeeping operation.
• Issue supplies/goods to staff at beginning of shift in order to control inventory and ensure proper supplies are available while controlling expenses.
• Respond to guest requests, concerns and problems to ensure guest satisfaction. Log items into the Lost and Found and answer inquiries to maintain controls and ensure guest satisfaction.
• Implement emergency training and procedures to ensure appropriate protection of the hotel, guest, staff and company assets.

• Self-starting personality with an even disposition.
• Ability to meet standards of appearance.
• Can communicate well with guests.

• Pushing vacuum entire length of hallway, carrying supplies from department to assigned floor, carrying dirty linen to laundry shoot, removing room service trays and carrying dirty dishes to service area.
• Bending/kneeling -dusting requires bending and kneeling to reach all areas. Room service trays are placed on floor for pick up. Bending would be required to retrieve dirty dishes.
• Ability to communicate with guests, housekeepers/main linen room attendant, supervisor.
• Ability to assess required reaction to meet standards.
• Mobility -movement to reach all areas of responsibility to include: shelves, windows, ledges, pipes, under and around furniture.
• Continuous standing -continuously standing and/or walking to accomplish all that is required for position.
• Climbing stairs -approximately 40 steps 15% of 40 hour week.
• No driving required.

Why us?

Iconic architecture, a thriving culinary scene, beautifully landscaped public spaces, and an array of museums are just part of what draws visitors to the Windy City. At The Ritz-Carlton, Chicago, a luxury hotel set atop Water Tower Place in the historic Gold Coast, guests will have every chance to explore the city, from shopping along Michigan Avenue to viewing famous works at the Art Institute. Yet with our hotel's spa, rooftop lounge, locally inspired restaurant, indoor lap pool and spacious accommodations overlooking the city, guests may not want to leave the premises.

Recognized as the gold standard of hospitality, The Ritz-Carlton selects only the most passionate and skilled hospitality professionals. As one of our Ladies and Gentlemen, you will reflect the values that make us the world's finest luxury brand. Here, in a diverse environment where individual aspirations are fulfilled and quality of life is enhanced, you will be inspired to work alongside your fellow employees to bring special moments to life for our guests and each other.

Job Overview

The Housekeeping Manager assists the Executive Housekeeper in managing associates' and ensuring the cleanliness and sanitation of the hotel, guest rooms, public areas, laundry and other assigned areas. Coordinates all functions of the Housekeeping and Laundry departments and ensures impeccable levels of cleanliness and upkeep. Must demonstrate excellent leadership, communication and team building skills with associates, peers and across departments.

Responsibilities

• Primary duties include; directing, interviewing, hiring, counseling, plan work schedules, assign work duties of Housekeeping associates.

• Lead pre-shift meetings communicates arrivals, departures, identifies VIP's, delegates room assignments and duties.

• Assist the Executive Housekeeper in interviewing and selecting new Associates for hire

• Monitor the housekeeping staff and their productivity and efficiency for the purpose of recommending promotions or other changes in their status

• Assist the Executive Housekeeper in the handling of employee complaints and grievances and disciplining them up to termination when necessary

• Determine the type of materials, supplies, and tools to be used or merchandise to be bought, stocked and sold.

• Supervise and inspect the cleaning of the guest rooms, turndown service, public areas and back of the house; ensure compliance with accident/loss prevention programs, SOPs and health/sanitation standards and regulations to achieve a high level of cleanliness and guest satisfaction.

• Implement emergency training and procedures to ensure appropriate protection of the hotel's guests, staff and company assets.

• Issue assignments to staff reviewing special requests and areas of concentration to ensure a smooth flow of the housekeeping operation.

• Issue supplies/goods to staff at beginning of shift in order to control inventory and ensure proper supplies are available while controlling expenses.

• Respond to guest requests, concerns and problems to ensure guest satisfaction. Log items into the Lost and Found and answer inquiries to maintain controls and ensure guest satisfaction.

• Implement emergency training and procedures to ensure appropriate protection of the hotel, guest, staff and company assets.

Qualifications

Education/Formal Training

One to two years of post-high school education.

Experience

Experience required by position is from one to two years of employment in a related position with this company or other organization(s).

Knowledge/Skills

• Self-starting personality with an even disposition.

• Ability to meet standards of appearance.

• Can communicate well with guests.

Physical Demands

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Pushing vacuum entire length of hallway, carrying supplies from department to assigned floor, carrying dirty linen to laundry shoot, removing room service trays and carrying dirty dishes to service area.

• Bending/kneeling -dusting requires bending and kneeling to reach all areas. Room service trays are placed on floor for pick up. Bending would be required to retrieve dirty dishes.

• Ability to communicate with guests, housekeepers/main linen room attendant, supervisor.

• Ability to assess required reaction to meet standards.

• Mobility -movement to reach all areas of responsibility to include: shelves, windows, ledges, pipes, under and around furniture.

• Continuous standing -continuously standing and/or walking to accomplish all that is required for position.

• Climbing stairs -approximately 40 steps 15% of 40 hour week.

• No driving required.

Environment

Prolonged strenuous physical activity in indoor climate-controlled environment. Excessive heat and humidity in laundry. Inside 95% of shift.

Benefits

Medical, dental, & vision insurance

Eligible to participate in the Company's 401(k) program with employer matching

Health savings and flexible spending accounts

Basic Life and AD&D insurance

Company-paid short-term disability

Employee Assistance Program

Great discounts on Hotels, Restaurants, and much more.

ID: 2025-28416

Position Type: Regular Full-Time

Property : The Ritz Carlton Chicago

Outlet: Hotel

Category: Housekeeping & Laundry

Address : 160 E Pearson St

City : Chicago

State : Illinois

EOE Protected Veterans/Disability

The General Accountant maintains the property's Income Audit, Accounts Receivable, Accounts Payable, Payroll System, and General Cashier functions in a timely, accurate manner in accordance with accounting policies and procedures. Sort documents and post debits/credits to proper accounts. Verify amounts and codes on various forms for accuracy. Balance entries and make necessary corrections. Maintain and make necessary adjustments to records and/or logs such as journals, payroll/time reports, or property records. Verify and reconcile simple bank statements or department records.

Work in conjunction with the night auditors and department managers to maximize revenues and ensure accuracy of postings through processing the income audit daily.

Work closely with sales managers to ensure accurate/timely group billing and follow up with and manage hotel A/R aging.

Assist in training of accounting practices within other departments to ensure understanding of SOPs and compliance audit requirements.

Analyze financial data and resolve discrepancies and provide open communications and recommendations for changes and efficiencies as appropriate.

Create and delivery of payroll and daily revenue reports to department managers. Follow up on discrepancies of reports.

Balance, reconcile and close various daily accounts and prepare the daily statements to provide accurate, timely information to management while ensuring proper controls are maintained.

Respond to customer issues/complaints/problems in a quick efficient manner to maintain a high level of customer satisfaction and quality service.

Prepare reports and communications to the Controller, Assistant Controller and other Hotel Executive Committee members on revenue issues/problems and other pertinent information.

Process payroll to meet compliance standards and deadlines.

Input and reconcile daily tip reporting.

Distribution of payroll to comply with standards and deadlines.

Maintains a friendly, cheerful and courteous manner at all times.

All other duties as assigned, requested or deemed necessary by management.

Education/Formal Training

One to two years of post-high school education.

Experience

One year of experience in similar role. Accounting background required.

Knowledge/Skills

Requires thorough knowledge of the practices and procedures of the accounting and hospitality professions.

Requires knowledge of the hotel's and company policies and procedures and the ability to determine course of action based on these guidelines.

Ability to compile facts and figures.

Prefer intermediate MicroSoft Office skills. Excel and Word.

Requires ability to investigate and analyze current activities and/or information involving readily available data and indicating logical conclusions and recommendations.

Ability to make decisions based on general policies and procedures.

Ability to operate a computer and calculator.

Must be able to understand and follow verbal/written instructions, communicate both verbally and in writing, utilize analytical thought processes, understand verbal/written technical and mechanical instruction, and be highly organized.

Must have ability to communicate effectively and courteously with employees, guests and contractors in writing, via telephone and in person.

Physical Demands

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Lifting, carrying of files/papers - typically 10-15 lbs.

Bending/kneeling required for transporting documents and filing.

Mobility - must be able to move between offices and hotel and help during an emergency situation.

Environment

Prolonged sitting at indoor, thermostatically climate-controlled work area under florescent lighting.

Medical, dental, & vision insurance

Eligible to participate in the Company's 401(k) program with employer matching

Flexible spending accounts options

Basic Life and AD&D insurance

Short-term disability options

Employee Assistance Program

Great discounts on Hotels, Restaurants, and much more

$25 - $29/hourly

Iconic architecture, a thriving culinary scene, beautifully landscaped public spaces, and an array of museums are just part of what draws visitors to the Windy City. At The Ritz-Carlton, Chicago, a luxury hotel set atop Water Tower Place in the historic Gold Coast, guests will have every chance to explore the city, from shopping along Michigan Avenue to viewing famous works at the Art Institute. Yet with our hotel's spa, rooftop lounge, locally inspired restaurant, indoor lap pool and spacious accommodations overlooking the city, guests may not want to leave the premises.

Recognized as the gold standard of hospitality, The Ritz-Carlton selects only the most passionate and skilled hospitality professionals. As one of our Ladies and Gentlemen, you will reflect the values that make us the world's finest luxury brand. Here, in a diverse environment where individual aspirations are fulfilled and quality of life is enhanced, you will be inspired to work alongside your fellow employees to bring special moments to life for our guests and each other.

The General Accountant maintains the property's Income Audit, Accounts Receivable, Accounts Payable, Payroll System, and General Cashier functions in a timely, accurate manner in accordance with accounting policies and procedures. Sort documents and post debits/credits to proper accounts. Verify amounts and codes on various forms for accuracy. Balance entries and make necessary corrections. Maintain and make necessary adjustments to records and/or logs such as journals, payroll/time reports, or property records. Verify and reconcile simple bank statements or department records.

Work in conjunction with the night auditors and department managers to maximize revenues and ensure accuracy of postings through processing the income audit daily.

Work closely with sales managers to ensure accurate/timely group billing and follow up with and manage hotel A/R aging.

Assist in training of accounting practices within other departments to ensure understanding of SOPs and compliance audit requirements.

Analyze financial data and resolve discrepancies and provide open communications and recommendations for changes and efficiencies as appropriate.

Create and delivery of payroll and daily revenue reports to department managers. Follow up on discrepancies of reports.

Balance, reconcile and close various daily accounts and prepare the daily statements to provide accurate, timely information to management while ensuring proper controls are maintained.

Respond to customer issues/complaints/problems in a quick efficient manner to maintain a high level of customer satisfaction and quality service.

Prepare reports and communications to the Controller, Assistant Controller and other Hotel Executive Committee members on revenue issues/problems and other pertinent information.

Process payroll to meet compliance standards and deadlines.

Input and reconcile daily tip reporting.

Distribution of payroll to comply with standards and deadlines.

Maintains a friendly, cheerful and courteous manner at all times.

All other duties as assigned, requested or deemed necessary by management.

Education/Formal Training

One to two years of post-high school education.

Experience

One year of experience in similar role. Accounting background required.

Knowledge/Skills

Requires thorough knowledge of the practices and procedures of the accounting and hospitality professions.

Requires knowledge of the hotel's and company policies and procedures and the ability to determine course of action based on these guidelines.

Ability to compile facts and figures.

Prefer intermediate MicroSoft Office skills. Excel and Word.

Requires ability to investigate and analyze current activities and/or information involving readily available data and indicating logical conclusions and recommendations.

Ability to make decisions based on general policies and procedures.

Ability to operate a computer and calculator.

Must be able to understand and follow verbal/written instructions, communicate both verbally and in writing, utilize analytical thought processes, understand verbal/written technical and mechanical instruction, and be highly organized.

Must have ability to communicate effectively and courteously with employees, guests and contractors in writing, via telephone and in person.

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Lifting, carrying of files/papers - typically 10-15 lbs.

Bending/kneeling required for transporting documents and filing.

Mobility - must be able to move between offices and hotel and help during an emergency situation.

Prolonged sitting at indoor, thermostatically climate-controlled work area under florescent lighting

Medical, dental, & vision insurance

Eligible to participate in the Company's 401(k) program with employer matching

Flexible spending accounts options

Basic Life and AD&D insurance

Short-term disability options

Employee Assistance Program

Great discounts on Hotels, Restaurants, and much more

$25 - $29/hourly

Position Type: Regular Full-Time

Property: The Ritz Carlton Chicago

Outlet: Hotel

Category: Finance & Accounting

Address: 160 E Pearson St

City: Chicago

State: Illinois

EOE Protected Veterans/Disability