2,057 Theme Park Operations jobs in the United States

• Develop and execute operational plans to achieve business objectives.
• Manage daily park operations, including attractions, shows, and guest services.
• Oversee staffing, training, and performance management of operational teams.
• Ensure compliance with all safety regulations and company policies.
• Manage operational budgets and control costs effectively.
• Implement strategies to enhance guest satisfaction and loyalty.
• Collaborate with other departments to coordinate activities and improve service delivery.
• Monitor key performance indicators and implement corrective actions as needed.
• Drive operational improvements and innovation in park management.
• Maintain and enhance the overall guest experience and park atmosphere.

• Bachelor's degree in Hospitality Management, Business Administration, or a related field. Master's degree preferred.
• Minimum of 7-10 years of progressive experience in theme park or large-scale entertainment facility management.
• Proven leadership experience with a strong ability to motivate and manage teams.
• In-depth knowledge of theme park operations, safety standards, and guest service principles.
• Excellent financial acumen and budget management skills.
• Strong analytical, problem-solving, and decision-making abilities.
• Exceptional communication, interpersonal, and presentation skills.
• Ability to work flexible hours, including nights, weekends, and holidays, as required by park operations.
• Proficiency in relevant software and operational management tools.

• Overseeing daily operations for multiple park attractions, shows, and guest services departments.
• Developing and implementing operational policies and procedures to ensure safety, efficiency, and guest satisfaction.
• Managing, training, and motivating a diverse team of operational staff and supervisors.
• Ensuring compliance with all safety regulations, operational standards, and company policies.
• Monitoring operational performance metrics and implementing strategies for improvement.
• Collaborating with other departments, such as marketing, finance, and maintenance, to ensure cohesive park operations.
• Managing budgets for assigned operational areas, controlling costs, and optimizing resource allocation.
• Responding effectively to operational challenges, emergencies, and guest concerns.
• Implementing and maintaining quality assurance programs to enhance the guest experience.
• Staying abreast of industry best practices and emerging trends in theme park operations.

• Bachelor's degree in Hospitality Management, Business Administration, Recreation Management, or a related field.
• Minimum of 7 years of progressive experience in theme park or large-scale entertainment venue operations, with at least 3 years in a management role.
• Demonstrated leadership experience in managing large teams and diverse operational functions.
• In-depth knowledge of theme park safety protocols, guest service standards, and operational best practices.
• Proven ability to manage budgets and control operational costs effectively.
• Excellent problem-solving, decision-making, and crisis management skills.
• Strong interpersonal and communication skills, with the ability to effectively interact with staff and guests.
• Proficiency in relevant operational software and systems.
• Passion for the entertainment industry and a commitment to delivering exceptional guest experiences.
• Flexibility to work varying shifts, including nights, weekends, and holidays, as required by operations.

Welcome and assist players with check-in and reservations. Provide information about the venue, gameplay, and promotions. Help with golf clubs and equipment. Ensure the cleanliness and organization of venue. Offer retail items to guests, and keep Guest Service, Reservations, Guest

Guest Services cast members provide an excellent experience to our guests by assisting with the movie going experience, aiding guests with purchasing tickets, the ordering and receiving of food and beverage, and providing direction to theaters. This Guest Service, Guest, Retail

Guest Services cast members provide an excellent experience to our guests by assisting with the movie going experience, aiding guests with purchasing tickets, the ordering and receiving of food and beverage, and providing direction to theaters. This Guest Service, Guest, Retail

Location: FastTrax Entertainment Fort Myers, FL Department: Guest Services Reports To: Guest Services Lead/Assistant General Manager Position Type: Part-Time / Full-Time

Overview: As a Front Desk Agent at FastTrax, you are the first face guests seeand the first step in delivering a high-energy, unforgettable experience. You'll check in racers, book attractions, and guide guests through everything FastTrax has to offer, all while keeping lines moving and smiles wide.

• Greet guests promptly and professionally upon arrival
• Check in guests for go-karts, duckpin bowling, and arcade packages
• Answer questions about pricing, promotions, events, and membership options
• Operate the POS system to process payments and bookings
• Sell gift cards, game cards, and merchandise
• Answer phones and assist with party or group function inquiries
• Maintain a clean and organized front desk and entry area
• Communicate with other departments to ensure smooth guest flow

• Friendly, outgoing, and guest-focused attitude
• Comfortable using computers and POS systems
• Strong multitasking and problem-solving skills
• Able to stand for long periods and work in a high-traffic environment
• Evening, weekend, and holiday availability required
• Prior front desk, cashier, or hospitality experience is a plus

Guest Services cast members provide an excellent experience to our guests by assisting with the movie going experience, aiding guests with purchasing tickets, the ordering and receiving of food and beverage, and providing direction to theaters. This Guest Service, Guest, Retail

Topgolf - 10 Topgolf Drive (Front Desk Agent / Concierge) As a Guest Services Associate at Topgolf, you'll: Provide Best-in-class service with hospitality for the Guests by making them feel welcome, engaging with them and working with teammates to ensure Guests are cared for; Assist guests in enjoying the fun and excitement of the game of Topgolf; Use the game and bay assignment systems so Guests are quickly able to begin their games.Hiring Immediately >>