502 Third Party Administrators jobs in the United States

NQA, a Kiwa Company, has an excellent opportunity for a Benefits Administrator to support our HR Leaders. The benefits administrator position is responsible for the day-to-day operations of group benefits programs (group health, dental, vision, short-term and long-term disability, worker's compensation, life insurance, travel and accident plan, flexible spending plan, retirement plans, etc.). This position provides excellent customer service. The administrator continually improves existing programs and supervises and monitors benefits administration. This position is part-time (20 hrs/week) and in a remote setting .

Duties/Responsibilities:

• Assist Broker and HR Manager of NQA/Unitek with research employee benefits plans.
• Serve as primary contact for plan vendors and third-party administrators for the NQA/Unitek plans.
• Administer leave programs (FMLA, ADA, STD/LTD), ensuring compliance, documentation, and communication with employees and managers.
• Coordinate transfer of data to external contacts for services, premiums and plan administration.
• Evaluate and revise internal processes to reduce costs and increase efficiency.
• Document and maintain administrative procedures for assigned benefits processes.
• Ensure compliance with applicable government regulations. Ensure timeliness and accuracy of required reporting and fees.
• Coordinate daily benefits processing. Handle enrollments, COBRA, terminations, changes, beneficiaries, disability, accident and death claims, rollovers, QDROs, QMCSOs, distributions, loans, hardships and compliance testing.
• Oversee maintenance of employee benefits files, maintain group benefits database and update employee payroll records.
• Gather employee data and oversee the processing of monthly billings and the preparation of vouchers for payment of administrative fees for all group plans.
• Allocate group health and dental claims monthly and review quarterly.
• Assist Broker and HR Manager of NQA/Unitek analyze current benefits, evaluating the use, services, coverage, effectiveness, cost, plan experience and competitive trends in benefits programs, and identify the company's stance.
• Perform plan audits. Prepare, collect and organize data for actuarial assessments. Review data in conjunction with actuarial evaluation task forces.
• Assist Broker and HR Manager of NQA/Unitek with review of both short- and long-range cost estimates/projections and relevant statistical analyses regarding modifications in benefits programs and implementation of new programs.
• Assist Broker and HR Manager of NQA/Unitek with industry trends. Complete benefits surveys and review information obtained from the results. Analyze complex benefits information.
• Provide customer service support to internal and external customers. Develop communication tools to enhance understanding of the company's benefits package.
• Design and distribute materials for benefits orientations, open enrollment and summary plan descriptions. Provide training and support for group benefits associates, home office associates and field staff.

Required Skills/Abilities:

• Computer proficiency and technical aptitude with the ability to use Microsoft products, including PowerPoint; experience with HRIS and benefits databases.
• Project and team management/leadership skills and experience.
• Proven ability to work effectively in a team environment with associates.
• Effective planning and priority setting. Ability to manage several complex projects simultaneously while working under pressure to meet deadlines.
• Strong analytical skills and a thorough knowledge of plan designs.
• Ability to understand, evaluate and make judgments on proposals (RFPs).
• Knowledge of benefits contract language.
• Knowledge of all pertinent federal and state regulations, filing and compliance requirements, both adopted and pending, affecting employee benefits programs, including the ACA, ERISA, COBRA, FMLA, ADA, Section 125, workers' compensation, Medicare, OBRA, and Social Security and DOL requirements.
• Excellent communication and organization skills.
• Must have prior success working in a remote or hybrid setting, and be ready to hit the ground running.

Education and Experience:

• Bachelor's degree in human resource management or related field, and/or three to five years of related benefits or employee benefits administration experience

Physical Requirements:

• Prolonged periods sitting at a desk and working on a computer.

LHH is actively looking for a Benefits Administrator to support our client's HR team in the Houston area during the open enrollment season. This contract opportunity is ideal for a detail-oriented professional with experience in benefits administration, HRIS systems, and employee support.

Position Details

• Job Title: Benefits Administrator
• Location: Houston, Texas (On-site or Hybrid options may be available)
• Job Type: Contract / Temporary
• Schedule: Monday Friday, 8 AM 5 PM
• Pay Rate: $24.00 - $0.00/hr (Depending on Experience)

About the Role

As a Benefits Administrator, you will play a key role in managing the employee benefits enrollment process, ensuring accuracy, compliance, and excellent service delivery. You'll work closely with HR teams and employees to process benefit elections, resolve issues, and maintain data integrity across platforms.

Key Responsibilities

• Benefits Enrollment Support: Assist employees with questions and guide them through the enrollment process.
• HRIS & Benefits Platform Management: Enter and update benefit elections in systems like Workday, ADP, UKG, or Benefitfocus.
• Employee Communication: Respond to inquiries regarding medical, dental, vision, life insurance, disability, and other plans.
• Documentation & Compliance: Ensure timely documentation and compliance with ERISA and company policies.
• Carrier Coordination: Liaise with insurance providers and third-party administrators.
• Reporting & Audits: Generate reports, verify data accuracy, and assist with audits.
• Training & Materials Distribution: Help distribute open enrollment materials and resources.
• Administrative Support: Provide general support to the HR and benefits team during peak periods.

Qualifications

• Education: Bachelor's degree in Human Resources, Business, or related field preferred.
• Experience: Minimum 2 years in benefits administration or HR support.
• Technical Skills: Familiarity with HRIS and benefits platforms (Workday, ADP, UKG, etc.).
• Soft Skills: Strong communication, attention to detail, time management, and problem-solving abilities.
• Confidentiality: Ability to handle sensitive employee data with discretion.
• Teamwork: Comfortable working independently and collaboratively.

Why Join Us?

• Competitive hourly rate: 24.00 - 30.00/hr DOE
• Opportunity to contribute to a critical HR function during open enrollment
• Collaborative and supportive work environment
• Potential for contract extension or long-term placement

Pay Details: 24.00 to 30.00 per year

Search managed by: Laarnie Thompson

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits, and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Military connected talent encouraged to apply

Ref: US_EN_27_ _

• Provide excellent customer service and resolve employee benefit inquiries and requests in a timely manner.
  
• Administer benefit plans in compliance with federal, state, and local regulations including ERISA, DOL, IRS, ADA, COBRA, HIPAA, and FMLA.
  
• Manage 401(k) and non-qualified retirement plan eligibility, contributions, loans, and distributions.
  
• Work with record-keepers to reconcile contributions and prepare documentation for wire transfers.
  
• Support data collection and interact with auditors for annual Form 5500 filing, compliance testing, and related audits.
  
• Perform periodic audits of HRIS benefit records to ensure accuracy in deductions, eligibility, and vendor data transfers.
  
• Maintain accurate documentation of employee and HR interactions in a ticketing system for tracking and reporting.
  
• Assist with communication of benefit programs, including open enrollment and plan updates.
  

• Education: Bachelor's degree in Human Resources or related field.
  
• Experience: 2+ years of recent experience in benefit plan administration with a focus on retirement plan compliance and 401k support.
  

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Stonegrove Roofing Partners, LLC | Benefits Administrator  

Location: Remote, USA 

6-month Contract | Hourly  

About Us 

Stonegrove Roofing Partners is a collective of premier residential roofing brands committed to building lasting partnerships and driving growth. We invest in strong local roofing companies, empowering their leadership teams with resources, best practices, and support so they can continue serving their communities with excellence!  

Now, we’re seeking a Benefits Administrator to work with our team and play a key role in supporting our growing network.  

What You’ll Do 

• Oversee day-to-day administration of health, wellness, retirement, and other benefit programs. 

• Lead and coordinate benefit integrations during acquisitions. 

• Ensure compliance with ERISA, HIPAA, COBRA, ACA, IRS, and other regulations. 

• Manage relationships with vendors, brokers, and consultants; negotiate contracts and oversee transitions. 

• Communicate benefit changes clearly to employees through FAQs, presentations, and webinars. 

• Review and improve processes for efficiency and accuracy, leveraging technology and best practices. 

• Investigate and resolve complex benefits issues, supporting employees with professionalism and empathy. 

• Train HR staff and managers on benefits policies and best practices. 

• Collaborate on other HR or talent projects as needed. 

What We’re Looking For 

• 3–5 years of experience in benefits administration, including 2+ years managing benefits integration during M&A. 

• Experience harmonizing 401(k) plans during acquisitions. 

• Strong knowledge of federal/state benefits regulations (ERISA, HIPAA, COBRA, ACA, etc.). 

• Hands-on experience with HRIS and benefits enrollment systems. 

• Strong project management, organizational, and analytical skills. 

• Excellent communication skills and ability to explain complex concepts to diverse audiences. 

• High emotional intelligence, confidentiality, and professionalism in sensitive situations. 

• Experience managing vendors and negotiating contracts. 

• Ability to work independently and problem-solve while managing multiple points of contact across different partner owners. 

Preferred Qualifications 

• Bachelor’s degree in HR, Business Administration, or related field. 

• Professional certifications (CEBS, PHR/SPHR, SHRM-CP/SCP). 

• Advanced Excel and data analysis skills. 

• Experience with M&A project management tools. 

• Background in developing and delivering employee education programs. 

Why Join Us 

• Remote-first role with occasional travel to acquisition sites. 

• Collaborative, growth-oriented team culture. 

• Professional development opportunities. 

If you’re a detail-oriented, proactive professional with a passion for benefits and a talent for guiding employees through change, we want to hear from you!

A growing people service company is hiring! The People Support Services team ensures that every employee has the resources, care, and support they need to thrive-professionally and personally. We're looking for a detail-oriented, people-first Benefits Administrator to join a dynamic and supportive team. This is a hybrid role with up to three days in office. This is a temp to hire role.

Position Summary

As a Benefits Administrator, you'll play a vital role in managing and supporting our employee benefits programs, leave administration, workers' compensation, and general employee support. This role is perfect for someone who thrives in a structured environment, enjoys solving people-related puzzles, and believes in the power of thoughtful, responsive HR.

You'll work closely with both internal teams and external vendors, helping to ensure our benefits processes are efficient, compliant, and centered on the employee experience.

Key Responsibilities

• Benefits Administration : Manage employee benefits programs including Medical, Dental, Vision, Retirement, and Voluntary plans (enrollments, changes, terminations, COBRA).
  
• Billing & Reimbursements : Reconcile benefit invoices and process payments including wellness reimbursements, Live Scan and TB test reimbursements, and CPDO credit card transactions.
  
• Leaves Management : Administer employee leaves including FMLA, PDL, and other available types; guide employees through processes with clarity and care.
  
• Workers Compensation : Coordinate claims and provide employees with clear instructions for treatment and follow-up.
  
• COVID Protocol Support : Manage time-off procedures, reporting, and related communications.
  
• Verifications & Inquiries : Respond to employment verifications, EDD forms, and partner organization requests.
  
• Orientation & Employee Support : Present benefits information during new hire orientation and respond to employee questions related to eligibility, policies, and procedures.
  
• Compliance & Communication : Ensure compliance with state and federal regulations and communicate updates and policy changes effectively.
  
• HRIS & Reporting : Enter and update benefits data in the HRIS and collaborate with payroll to ensure accuracy.

• Bachelor's degree in Human Resources, Business Administration, or related field (preferred)
  
• 3-5 years of experience in benefits administration
  
• Working knowledge of federal and state laws related to employee benefits and leaves
  
• Experience with HRIS and benefits enrollment platforms
  
• Strong attention to detail, organizational skills, and time management
  
• Excellent written and verbal communication skills
  
• High level of discretion and respect for confidentiality
  
• Bilingual in Spanish is a plus

• California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here .
• Virginia residents may access our state specific policies here .
• Residents of all other states may access our policies here .
• Canadian residents may access our policies in English here and in French here .
• Residents of countries governed by GDPR may access our policies here .

• the individual's skill sets, experience and training;
• licensure and certification requirements;
• office location and other geographic considerations;
• other business and organizational needs.

• Oversee the design, administration, and evaluation of Scion's employee benefits programs (medical, dental, vision, life insurance, disability, HSA/FSA, etc.) to ensure they align with company objectives and meet employee needs.
• Serve as technical lead for UKG Benefits Admin/PlanSource, carrier feeds, and vendor systems-troubleshooting issues and driving resolution.
• Partner cross-functionally and with Scion's benefits broker and plan providers to ensure smooth, compliant, and efficient program delivery.
• Lead the annual benefits processes, including open enrollment, plan renewals, employee communications, wellness initiatives.
• Manage day-to-day benefits operations with precision and urgency.
• Analyze program utilization and costs to support forecasting, budgeting, and strategic planning.
• Serve as Plan Administrator for Scion's 401(k) retirement plan, ensuring compliance, oversight of operations, and participant education.

• Administer all leave programs including FMLA, ADA, parental leave, short- and long-term disability, and other statutory or company-sponsored leaves.
• Partner with the business to ensure consistent and compliant leave practices.
• Maintain up-to-date knowledge of federal, state, and local leave laws, updating policies and processes as needed.
• Support employees and managers throughout the leave process, including benefit coordination and return-to-work planning.

• Ensure benefits and leave programs comply with applicable laws, regulations, and internal policies.
• Create and maintain clear policies, procedures, and communications that support benefits and leave administration.
• Provide training and guidance to HR team members and leaders on benefits and leave topics.
• Monitor regulatory changes and update policies and practices accordingly.
• Ensure adherence to COBRA, HIPAA, ERISA, FMLA, ADA, and ACA requirements.
• Maintain audit-ready documentation and support compliance reporting.
• Collaborate with HRIS to ensure system accuracy and eligibility logic.
• Partners with vendors to resolve issues and maintain plan integrity.

• Bachelor's degree, preferably in Human Resource Management, Business Administration, or a related field.
• Minimum of 5 years of progressive experience managing benefits design, administration, and compliance at a national scale, including retirement plan management.
• Minimum of 2 years of experience overseeing leave of absence programs.
• Prior experience with UKG Pro Benefits Administration/PlanSource, preferred.
• Advanced Excel skills and experience pulling, analyzing, and visualizing data from UKG BI or similar platforms.
• Thorough knowledge of COBRA, HIPAA, ERISA, FMLA, ADA, and ACA requirements.
• Strong analytical and problem-solving skills with exceptional attention to detail.
• Excellent verbal and written communication skills, with the ability to explain complex information clearly.
• High integrity, professionalism, and confidentiality.

• FLSA Status Exempt
• Discretionary annual bonus
• Paid Time Off + Floating Holidays
• Health Insurance
• Dental Insurance
• Vision Insurance
• 401k Matching
• Paid Parental Leave
• Pet Insurance
• Learning reimbursement opportunities

A growing people service company is hiring! The People Support Services team ensures that every employee has the resources, care, and support they need to thriveprofessionally and personally. Were looking for a detail-oriented, people-first Benefits Administrator to join a dynamic and supportive team.This is a hybrid role with up to three days in office. This is a temp to hire role.

A growing people service company is hiring! The People Support Services team ensures that every employee has the resources, care, and support they need to thriveprofessionally and personally. Were looking for a detail-oriented, people-first Benefits Administrator to join a dynamic and supportive team.This is a hybrid role with up to three days in office. This is a temp to hire role.

Asa Benefits Administrator, youll play a vital role in managing and supporting our employee benefits programs, leave administration, workers compensation, and general employee support. This role is perfect for someone who thrives in a structured environment, enjoys solving people-related puzzles, and believes in the power of thoughtful, responsive HR.

You'll work closely with both internal teams and external vendors, helping to ensure our benefits processes are efficient, compliant, and centered on the employee experience.

• Benefits Administration : Manage employee benefits programs including Medical, Dental, Vision, Retirement, and Voluntary plans (enrollments, changes, terminations, COBRA).

• Billing & Reimbursements : Reconcile benefit invoices and process payments including wellness reimbursements, Live Scan and TB test reimbursements, and CPDO credit card transactions.

• Leaves Management : Administer employee leaves including FMLA, PDL, and other available types; guide employees through processes with clarity and care.

• Workers Compensation : Coordinate claims and provide employees with clear instructions for treatment and follow-up.

• COVID Protocol Support : Manage time-off procedures, reporting, and related communications.

• Verifications & Inquiries : Respond to employment verifications, EDD forms, and partner organization requests.

• Orientation & Employee Support : Present benefits information during new hire orientation and respond to employee questions related to eligibility, policies, and procedures.

• Compliance & Communication : Ensure compliance with state and federal regulations and communicate updates and policy changes effectively.

• HRIS & Reporting : Enter and update benefits data in the HRIS and collaborate with payroll to ensure accuracy.

• Bachelors degree in Human Resources, Business Administration, or related field (preferred)

• 35 years of experience in benefits administration

• Working knowledge of federal and state laws related to employee benefits and leaves

• Experience with HRIS and benefits enrollment platforms

• Strong attention to detail, organizational skills, and time management

• Excellent written and verbal communication skills

• High level of discretion and respect for confidentiality

• Bilingual in Spanish is a plus

Vaco by Highspring values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.

Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law.

Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact .

Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal .

By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal.

Vaco by Highspring and its parents, affiliates, and subsidiaries (we, our, or Vaco by Highspring) respects your privacy and are committed to providing transparent notice of our policies.

• California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here .
• Virginia residents may access our state specific policies here .
• Residents of all other states may access our policies here .
• Canadian residents may access our policies in English here and in French here .
• Residents of countries governed by GDPR may access our policies here .

Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to:

• the individuals skill sets, experience and training;
• licensure and certification requirements;
• office location and other geographic considerations;
• other business and organizational needs.

With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.

Bridgewater, Bridgewater, Virginia, United States of America

Posted Friday, August 15, 2025 at 4:00 AM

Live an Adventure, Master your Craft, Find your Purpose

At Dynamic Aviation, we solve unique challenges for our customers with innovative aviation solutions. Our focus is on operations that serve, protect, and enhance the lives of families and communities worldwide.Whether modifying aircraft to help protect our service members overseas, performing geographical mapping for scientific research, or working to suppress large wildfires on the West Coast, we serve with integrity and excellence.

Job Purpose:

The Benefits Administrator supports the coordination of all company employee benefits programs and leads the company's wellness program. This role also supports compensation projects as requested. This position reports to the Total Rewards Manager.

Responsibilities:

• Partner with the Total Rewards Manager on strategy execution for all company benefits
• Provide support and maintenance of the employee benefit programs including health, dental, vision, ancillary benefits, flexible spending plan, health savings account, and 401(k) plan
• Support all benefit processes such as enrollments, terminations, COBRA notifications, benefit claims, FMLA, and compliance testing
• Process and audit benefit invoices
• Submit and audit HSA & FSA funding using HRIS records
• Compile and maintain employee benefit records and documentsin HRIS
• Provide excellent customer service to internal and external customers, responding to benefit inquiries as needed
• Support new hires and annual open enrollment period
• Distribute materials for benefit orientations, open enrollment, and summary plan descriptions
• Prepare and report FMLA/CFRA and other applicable leave including preparation of forms, return to work requirements and seek approval for extensions as necessary
• Support international benefit insurance programs including quoting, enrollments, document management and claims assistance
• Lead the company wellness program and committee as well as coordinate wellness events and rewards
• Maintain and administer employee Wellness points/rewards
• Help lead and assist new hire orientation
• Maintain company intranet sites for benefits and wellness programs
• Assist with compensation benchmarking and market adjustment tracking
• Support administrative projects related to compensation
• Provide support to the HR team as needed
• Other duties as assigned

Skills/Qualifications:

• Bachelors degree in business, Human Resources, or a similar degree/experience required
• 5 10 years of experience in benefits administration/HR
• Demonstrated proficiency handling sensitive and confidential information
• Intermediate Excel skills including VLOOKUP, INDEX, MATCH, and IF/IFS, Pivot Tables and Charts, data validation, and conditional formatting are required
• Strong analytical and problem-solving ability and attention to detail
• MS Office and Adobe Acrobat proficiency is required
• Excellent communication and organization skills
• Displays confidence and strong presentation skills in presenting to groups of various sizes
• Ability to manage several complex projects simultaneously while working under pressure to meet deadlines
• Proven ability to work effectively in a team environment
• International benefit insurance experience preferred
• Computer proficiency and technical aptitude with the ability to utilize an HRIS (Dayforce preferred)

DA1

It is the policy of Dynamic Aviation to prohibit and eliminate discrimination on grounds of race, color, religion, sex, (including pregnancy, childbirth or related medical conditions), sexual orientation, gender identity, national origin, ancestry, age, disability, veteran status, marital status, or any other characteristics protected by law. It is also Dynamic Aviation's policy to provide equal employment for all and comply with any affirmative action obligations pursuant to the Federal Executive Orders, 11246 and 11375, as amended.

Bridgewater, Bridgewater, Virginia, United States of America

CITGO Petroleum Corporation is a recognized leader in the refining industry and operates under the well-known CITGO brand. CITGO owns and operates three refineries located in Lake Charles, LA; Lemont, IL; and Corpus Christi, TX, and wholly and/or jointly owns 38 active terminals, six pipelines and three lubricants blending and packaging plants. With approximately 3,300 employees and a combined crude capacity of approximately 807,000 barrels-per-day (bpd), positions CITGO as one of the best-branded supplier companies in the industry.

At CITGO our people are our most important resource. Our core values are Safety, Integrity, Respect, Accountability, and Care.

Oversees the administration of health and welfare plans in accordance with operative plan documents and in compliance with federal law with minimum supervision. Must have a thorough knowledge of all welfare plans. Interprets and applies the provisions of the plans to individual plan participants recognizing tremendous liability to CITGO. Researches and resolves participant related inquiries and issues, assists with the development of plan communications, and documents plan provisions. Serves as a subject matter expert to all levels of the organization and plan participants dealing with highly personal, confidential, and sensitive information in a limited access work environment.

High School Diploma

Bachelor's Degree preferred in Business, HR, or related field

5 years job-related experience with a degree or 9 years job-related experience may be considered in lieu of a degree.

Specialized experience dealing with the administration of employee benefit plans, specifically Health & Welfare, life, FSA, & HSA.

Knowledge & understanding of federal & statutory laws including, but not limited to, ERISA, FLSA, FMLA, COBRA, EEO, ADA, ACA, & HIPAA.

Experience in customer service related to benefits administration, with essential skills navigating software systems to document conversations, outcomes & managing follow-up actions.

Excellent communication skills-written & verbal-with knowledge & understanding of how to communicate information on health & welfare benefit plans.

Must have high level of customer service with willingness to provide assistance, an effective & empathetic communication style when managing in/outbond calls & communicatings with plan participants & team members. Must have ability to manage escalated requests using active listening & critical thinking skills.

Experience in providing timely information, follow up, diligence & quality are essential.

Analytical & critical thinking skills required.

Ability to build constructive & effective relationships while using diplomacy & tact to find common ground in resolving issues & diffusing high-tension situations comfortably.

Must be cooperative & approachable, able to gain trust, & support to collaborate effectively.

Responds to confidential inquiries and develops responses for plan participants according to the provisions of the plans and their application in each individual's circumstances. Interprets and applies, in a nondiscriminatory and conservative manner, specific provisions of the plans to individual plan participants. The issues require discretion and the ability to make knowledgeable, independent decisions. Functions as the key liaison to employees, managers, HR professionals, and other plan participants. Analyzes and researches claims issues that arise from participant inquiries and works with benefit plan carriers and consultants to resolve.

Assists in the administration of all policies and procedures relating to the medical, retiree health, dental, prescription drug, vision, life, long-term disability, EAP, FSA, service and retirement awards, dependent scholarship, retirement, and savings plans. Coordinates and processes death claims and Qualified Medical Support Court Orders (QMSCOs) as required. Facilitates new hire benefits orientation meetings and prepares necessary presentation orientation materials.

Investigates and assists in drafting the initial response to Benefit Plans Committee appeals with regard to Health & Welfare, LTD and disability retirement claims. Assists the Benefit Plans Committee Secretary in researching, compiling, and drafting support documentation with regard to the determination of the inquiry.

Creates and maintains administrative records and benefits files and communicates with the CITGO Records Management team serving as the RM Coordinator working with Legal, Health Services, Workers Compensation, third party consultants/administrators following established recordkeeping guidelines.

Researches and identifies "best practices" in the industry to assist with the development of all Health & Welfare plan employee communications, including ERISA required notifications (i.e., Summary Plan Descriptions, Summary of Material Modifications, etc.).

Independently determines where to seek advice both inside and outside of company. Consults with Tax, Legal, HR and IT personnel on technical and varied issues. Researches, develops, and designs various welfare benefit forms, brochures, global e-mails, and benefit summaries necessary for the administration and communication of these programs. Assists in developing presentations to employees or retirees and delivers the presentations as needed.

Conducts special, critical, and analytical projects and surveys as assigned by supervisor, including Annual Election and benefit annual audit. Requires discretion and latitude.

Job duties displayed above are not all-inclusive, site-specific responsibilities may be assigned.

Here are the incentives we offer:

• Remote Work options available for eligible positions
• Options are department and/or location specific
• 9/80 Work Schedule Option (where applicable)
• Annual Vacation Incentive (40-120 hours of additional pay) for Eligible Employees
• Paid Vacation Time
• Company-Paid Holidays
• Caregiver Leave
• Excellent 401(k) Match
• Pension Plan
• Company-Paid Sick Leave and Long-Term Disability
• Medical, Dental, & Vision Plans; FSA and HSA options
• Company-Paid Life Insurance for Active Employees
• Healthy Rewards Program
• Service Awards Program
• Educational Assistance Plan
• Dependent Children Scholarships
• Reimbursement for Gym Membership
• Employee Discount Programs
• On-site Health Clinic (select locations)
• On-site Cafeteria (select locations)
• On-site Credit Union and ATM (Corporate office only)
• On-site Fitness Center (select locations)

Please note all jobs do not qualify for all perks.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.

Requisition ID - 1267